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Page 1: Report Bcbl

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“Overall Banking Performance of Bangladesh Commerce Bank Ltd”

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Internship Report on

“Overall Banking Performance of Bangladesh Commerce Bank Ltd”

SUBMITTED TO

Annis Uddin Ahamed

Vice President

Bangladesh Commerce Bank Limited

Zigatola Branch

SUBMITTED BY

Tanvir Ahamed

Bachelor of Business Administration

(Major in Finance)

ID NO: 082-070-025

Presidency University

Date of Submission: 22 December, 2011

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Letter of Transmittal

22 December, 2011

To Annis Uddin AhamedVice President Bangladesh Commerce Bank Limited

Sub: Submission of Internship Report.

Dear Sir,

With immense pleasure, I am submitting my internship report on “Overall Banking Performance of Bangladesh Commerce Bank Limited”, which was assigned to me as a part of my BBA program. I have truly enjoyed my three months internship program with Bangladesh Commerce Bank Ltd., Zigatola Branch and highly appreciate their co-operation in this regard. Despite some limitation, I tried my best to make the report a complete one.

May I, therefore, pray and hope that you would be kind enough to accept my internship report and oblige there by.

Yours Sincerely,

Tanvir AhamedBachelor of Business AdministrationPresidency University

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Interns Declaration

I am Tanvir Ahamed a student of Bachelor of Business Administration,(Major in Finance) from

Presidency University, hereby I declare that the internship report titled “Overall Banking Performance

of Bangladesh Commerce Bank Limited” is prepared after the completion of my internship at

Bangladesh Commerce Bank Limited, Zigatola Branch, 25/1(1st Floor), Zigatola, Dhanmondi, Dhaka-

1209. I also declare that the internship report is prepared for academic purpose only and is my original

work under the extensive supervision and guidance of Md. Didarul Alam (Executive Officer), Bangladesh

Commerce Bank Limited and Alamgir Hossain (Lecturer) of Moazzam Hossain School of Business,

Presidency University.

Sincerely yours

TANVIR AHAMED

Student of Moazzam Hossain School of Business

(Major in Finance)

ID: 082-070-025

Bachelor of Business Administration

Presidency University

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Table of Content

Content Page No.

Introduction 1-3

Objective of the Study 1

Scope of the study 2

Methodology 2

Sources of Data 2

Limitation of the study 3

Organizational overview 4-10

History of Bangladesh Commerce Bank Ltd 4-5

About Bangladesh commerce Bank Ltd 6

Present Status of BCBL 6-9

Vision of Bangladesh commerce Bank Ltd 10

Mission of Bangladesh commerce Bank Ltd 10

General Banking of BCBL 11-50

Introduction 11

General Banking 11-12

Bill Collection 12-13

Account Opening Section 13

Classification of Customer 14

Different types of A/C of BCBL 14

Documents required for opening new account 15

Account opening procedure 15

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Precautionary Measures of A/C Opening 16

Formalities for opening Current and STD A/C

16

Formalities for opening Private foreign currency A/C

17

Issue of Duplicate cheque book 18

Formalities maintained for closing an account 18-19

Interest rate on deposit 19-21

Learning of This Section 22

Clearing Section 23

Local Remittance Section 23-24

Telegraphic Transfer (TT) 24-25

Demand Draft ( DD ) 26-31

Pay Order 31-33

Learning of This Section 33-34

Cash 34-

Function of cash department 34

Cash Received tools 34-35

Cash Receiving Procedure 36

Cash Payment tools 36

Cash Payment Procedure 36-37

Accounts Department 37-38

Loans and Advances

Introduction 39

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Manager’s Concern 39

How to locate purpose 39

How to locate security 39-40

How to locate borrower 40-41

Advance Secured and Unsecured 41

Function of Advance Department 42

Types of Loan 43-49

Process of Loan 49-50

Any Branch Banking 51

Overall Performance of BCBL 52-55

Deposits and other accounts 52

Asset Portfolio 53

Asset 53

Types of Deposit 54

Loans and Advances 54-55

SWOT Analysis 56-57

Findings 58

Recommendation 59-60

Conclusion 61

Acronym 62

Bibliography 63

Appendix 64-85

List of illustration

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Serial No. Content Page No.

Figure

1 Organization Structure 7

2 General banking function 12

3 Local remittance types 24

4 Procedure of Issuing TT 25

5 Procedure of Issuing DD 27

6 Cash receiving procedure 35

7 Cash payment procedure 36

8 Loans types 43

9 Overall deposits of BCBL 52

10 Asset portfolio of BCBL 53

11 Asset of BCBL 53

12 Different type deposits of BCBL 54

13 Loan and advances of BCBL 54

14 Loan and advances matrix of BCBL 55

Table

1 Types of different deposit interest rate 20

2 Interest rate of different schemes 21

3 Interest rate of Monthly Saving Scheme 21

4 Interest rate of commercial loan 44

5 Interest rate of Term loan 46

6 Interest rate of Working Capital loan 46

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7 Interest rate of agricultural Loan 46

8 Interest rate of house building loan 47

9 Interest rate of different types of loan 48

10 Interest rate of staff loan 49

Acknowledgement

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First of all I am highly grateful to almighty Allah who gave me the power and blesses to complete this

report within a short period successfully.

I would like to express my gratitude to all the people that were involved both directly and indirectly in

the preparation of this report. I apologize to the people whose names that I have not mentioned, and their

contribution is highly appreciated by me.

Then I express my deep gratefulness to my academic supervisor Mr. Alamgir Hossain – Lecturer,

Business Faculty, Presidency University – for guiding me and for giving me the opportunity to initiate

this report. More specifically, I would like to thank his for imparting his time and wisdom.

I want to thank all the officials of Bangladesh Commerce Bank Limited that were involved. I would

especially like to thank Mr. Anis Uddin Ahamed (VP) and Mr. Didarul Alam (EO) of Zigatola Branch

for giving me time and sharing their thoughts and insights regarding their bank as a whole. I would like

to thank them for giving me the required information to commence this report and for providing the

permission to do the required research work.

I also would like to give my gratitude to a very important person who has made it all happen for me at

Bangladesh Commerce Bank Limited - Mr. S.A. Chowdhury (Managing Director).

Here again I have to mention who receive me as a member of their Banking family in introduce with me

whom I worked last three months. I would like to express my deep sense of gratitude and thank to all

officials and members for all their continuous guidance valuable knowledge and suggestion during my

“Internship Program”.

Executive Summary

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The report is a prepared as part of practical orientation of BBA program a description of all

activities done by Bangladesh Commerce Bank Ltd., Zigatola branch. The report is lively

narration of various banking activities like General Banking, loans and advance management and

any branch banking service. As a conventional bank branch it has a general banking section

where the primary task of deposit collection, maintenance of accounts, cash and all local services

are done. It performs the job of fund management on behalf of the whole bank. Other main duty

of the department is maintenance of the accounts and dealing with the clearinghouse. The loans

and advance section is in charge of proper disbursement of the funds to productive as well as

profitable ventures. Any branch banking service is unique feature of that bank. The customers

who have an account holder of that bank, they will transact any branch and enjoying the

mobilization of service. In this age when management requires proper flow of accurate

information to run an organization successfully than the banks way of information handling is

quite outdated from the view point of sophisticated management information science. Facts and

figures of the branch clearly indicate that the overall banking performance of Bangladesh

Commerce Bank Limited is as well run and the trends of graphs show a sign of improvement and

expansion of activity in all spears of banking.

Introduction

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A bank is a financial institution licensed by a government. Its primary activities include

borrowing and lending money. Many other financial activities were allowed over time.

All over the world the element of banking has been changing speedily due to technological

innovation and globalization. Banking in Bangladesh has to keep pace with the global change.

Now banks must complete in the market place both with local institution as well as foreign ones.

To survive and thrive in such a competitive banking world, two important requirements are

development of appropriate financial infrastructure by the central Bank and development of

“Professionalism” in the sense of developing and appropriate manpower structure and its

expertise and experience. To introduce skilled Banker, only theoretical knowledge in the field of

banking studies is not sufficient. An academic course of the study has a great value when it has

practical application in real life situation.

Objective of the Study

General Objectives

This study is intended for providing me invaluable practical knowledge about banking operation

system in Bangladesh. The prime objective of the study is to examine the performance of

Bangladesh Commerce Bank Ltd.

Specific Objective

To have an exposure on the banking environment of Bangladesh.

To review the consumer banking service and operating system of Bangladesh Commerce

Bank Ltd.

To evaluate the factors affecting performance of the Bank.

To suggest the better ways of enhancing the performance of the Bank.

To make myself confident and active in future to finger my job.

Scope of the study

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This report covers the organizational overview of the Bangladesh Commerce Bank Ltd,

Management and Organizational Structure, functions performed by the Bangladesh Commerce

Bank Ltd. It also covers overview of the general banking, identification of problems regarding

general banking, of The Bangladesh Commerce Bank Ltd. Zigatola Branch.

Methodology

While conducting the study, sources were explored for primary information and data. But hardly

any updated data could be found. In the absence of updated information or data dependence on

secondary has been inevitable. However, wherever possibly primary data has been used. Data

were also collected by interviewing the responsible officers and from some documents &

statements printed by the bank and the website of BCBL.

There have been used some statistical tools and graphical representation to find out different

types of analytical results and interpretations.

Sources of Data

The following sources have been used for the purpose of gathering and collecting data as

required.

Primary data

1. Practical desk work.

2. Face to face conversation with the officers and clients.

3. Official record of BCBL.

4. Data collection of own supervision.

Secondary Data

1. Annual report of BCBL.

2. Official files and folders, working papers, published and unpublished documents.

3. Website.

Limitation of the study

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The limitation of the study is defined by the extensive of the facts covered by the study and those

that left out. However, these limitations can be presented in the following lines:

The first limitation is that I failed to sketch the complete picture of the Bangladesh

Commerce Bank’s activities at the period of my internship programmed. So I tried my

best to focus on what I have done and also tried to make it consistent with other part of

the report.

The second limitation is the lack of intellectual thought and analytical ability to make in a

perfect one.

I have to offset with quality due to time constraint, which apparently seems to be the

most severe limitation.

Another limitation of this report in non-availability of the most recent data & information

of different activities of Bangladesh Commerce Bank policy of not disclosing some data

& information for some reasons, which could be very much useful.

In spite of all these limitations, I have tried to put the best effort as far as possible.

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History of Bangladesh Commerce Bank Ltd

Bangladesh Commerce Bank Ltd incorporated in Bangladesh on 1 June 1998 as a banking

company, it started banking operations on 16 September 1999 with an authorized and paid up

capital of Tk 2,000 million and Tk 920 million respectively. The share of the government of

Bangladesh in the bank's paid up capital is Tk 300 million while depositors of the former

Bangladesh Commerce and Investment Limited (BCIL) contributed Tk 520 million. The balance

of Tk 100 million is to be subscribed by banks and financial institutions under guidance and

supervision by Bangladesh bank.

The former BCIL was set up on 27 January 1986 as a non-bank financial institution. It continued

its business till April 1992. Consequent upon its liquidity crisis, Bangladesh Bank suspended its

operations in April 1992. As a result, the investors of the company suffered a lot and its

employees became jobless. Both the depositors and the jobless employees launched a movement

for reopening the company in some form or other and demanded return of their money and dues.

With a view to safeguarding the interest of the depositors, employees and the general public, and

to protecting the banking system itself from contagious effects of bank failures, the government

of Bangladesh established the Bangladesh Commerce Bank on the ashes of the collapsed BCIL.

Subsequently, the government on 8 February 1998 constituted a 10-member board of directors to

organize and transform BCIL into BCBL and to administer the affairs of the bank. The 24

branches of BCIL were reopened as full-fledged branches of BCBL. The broad objective of the

bank is to carry out all kinds of commercial banking activities and to respond quickly to the

changing demands for modern banking products.

In its three months of operations in 1999 starting on 16 September and ending on 31 December,

BCBL had mobilized deposits of Tk 83 million. To augment its deposit collection further, BCBL

introduced a number of deposit schemes suited to the needs of all classes of people in society.

These schemes include a) Monthly Profit Based Deposit Scheme, b) Pension Saving Scheme, c)

Interest Free Deposit and Loan Scheme, d) Consumers' Credit Scheme, and e) Money Plantation

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Against Saving Certificates. It has also offered competitive rates of interest on its deposit

holdings, which varied between 7.75% and 12% since the inception of its operations through

May 2000. Total deposits stood at Tk 1,294.2 million on 31 December 2000, when its gross

loans and advances amounted to Tk 1,311 million.

The first priority of the bank in 1999 and 2000 was the recovery of the past loans of the BCIL. It

has managed to recover Tk 523.3 million in cash and Tk 1,788 million by adjustment against

past liabilities. The bank is overburdened with the liabilities and the non-performing classified

loans of BCIL. The bank also suffered losses in the years 1999 and 2000 and was not able to

maintain necessary provisions for classified loans. Investment of the bank has increased from Tk

20 million in 1999 to Tk 95 million in 2000, mainly in government Treasury bills. Because of the

huge stuck up loans inherited from the BCIL, the bank's credit-deposit ratio stood at 101.30%.

Total assets of BCBL, including the Tk 1,423.99 million of former BCIL stood at Tk 3,763.7

million on 31 December 2000. The bank's off-balance-sheet reserve was only Tk 95.8 million, a

figure which has contributed little to the increase of its asset-mix. In 2000, BCBL maintained

liquid assets of Tk 1,052.6, a sum hardly sufficient to meet its accumulated short-term/current

obligations. On the other hand, statutory liquid assets of the bank were 15.08% in 2000, which is

below the 20% SLR requirement envisaged by Bangladesh Bank. Because BCBL had absorbed

huge amount of liabilities and non-performing assets of BCIL, it was not possible for the bank to

make net profits during the short period of its existence in the new set-up.

The bank is managed by a 9-member board of directors appointed by the government. A total of

590 officers and other staff work in the head office and the 27 branches of the bank. It has

inherited a training institute from BCIL. This institute is being reorganized to provide training to

its employees in modern banking services.

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About Bangladesh Commerce Bank Ltd

Bangladesh Commerce Bank Limited is one of the potential commercial bank of Bangladesh

with Private-Government share. BCBL is consistently supporting the economic activates of the

country since its inception in 1998. The bank covers all the areas of corporate/commercial,

retail/personal and SME banking business.

Bangladesh Commerce Bank Limited is undergoing major restructuring to modernize its systems

and process for sustainable growth.

Bangladesh Commerce Bank Limited (BCBL) was established by the act no. 12 of 1997, passed

by the Parliament of the People’s Republic of Bangladesh. Subsequently on February 8, 1998 as

per clause 7(7) of act 12 of 1997, the Government constituted an 11 member Board of Directors

to organize BCBL and administer the affairs of the Bank in accordance with the Act.

Bangladesh Commerce Bank Limited was incorporated on June 1, 1998 as a public limited

company under the company act 1994, Banking Companies act 1991 and in accordance with the

act no. 12 of 1997. The Bank formally started operation from September 16, 1999 with the

slogan of “A People’s Bank with a Mission”.

Present Status of BCBL

BCBL is one of the largest private sectors Bank in Bangladesh with years of experience.

Adaptations of modern technology both in terms of equipment of banking practice ensure

efficient service to clients.

(a) Capital structure of BCBL

The bank was incorporated as a public limited company under the companies’ act 1994. The

authorized and paid up capital of Tk 2,000 million and Tk 920 million respectively. The share of

the government of Bangladesh in the bank's paid up capital is Tk 300 million while depositors of

the former Bangladesh Commerce and Investment Limited (BCIL) contributed Tk 520 million.

The balance of Tk 100 million is to be subscribed by banks and financial institutions under

guidance and supervision by Bangladesh Bank.

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(b) Hierarchy of position in BCBL

Figure 1: Organization Structure

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(c) Information Technology in Automation

All the 27 branches have been running successfully with the in-house developed software. The

bank has entered into the internet world through its website www.bcblbd.com. Polaris Software

(POLS.BO), a leading global Financial Technology Company, Sonali Bank Ltd., the largest

Nationalized Commercial Bank in Bangladesh and Bangladesh Commerce Bank Ltd. (BCBL)

signed a Memorandum of understand to form a Joint Venture Company Sonali Polaris Financial

Technology Ltd (SPFTL) where BCBL will hold a 10% stake in the new company.Through

signing this contract, BCBL has chosen Intellect Core Banking Solution (CBS) to replace their

existing solutions. All the branches of Bangladesh commerce bank ltd. are use FLORA banking

software.

(d) Objectives & Targets

1. Offering maximum services to the clients and shareholders as per rules.

2. Providing services by diversification to the door step of people in the economic sector.

3. Ensuring maximum utilization of professional manpower by developing skill &

creativeness.

4. Creating savings attitude among various classes of people.

5. Increasing investment for keeping the market economy operative.

6. Earning confidence of all concerned by easing foreign trade and international transaction.

7. Assessment of consumer need and provide short term and long term finance on the basis

of real need.

8. Proper maintenance of Bank’s resources through appropriate investment and active

participation of various welfare programs of the country.

9. Activate capital market by more participation in the capital market.

10. Involves customers with modern banking through proper usage of modern information

technology.

11. Providing best services to the customers to establishing firm discipline in Bank

management and building long term relation.

12. Achievement of economic growth through various socio-economic activities.

13. Building image of the Bank home and abroad.

14. Upgrading socio-economic aspects of Bangladesh financing Agro-based Prakalpa.

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(e) Corporate Information at a glance

Registered Name: Bangladesh Commerce Bank Ltd. (BCBL)

Date of Registration: 01.06.1998 (As per the Company Act. 1994, the

Bank Company Act. 1991 & Act 12 of 1997)

Inauguration of Zigatola Branch: September 16, 1999

Registered Head office: 19, Rajuk Avenue

Taranga Complex

Motijheel C/A, Dhaka – 1000

Phone No: 9559831-2, 9571581, and 9563757

Fax No: 88-02-9568218

Telex: 642557 BCBL BJ,

E-mail: [email protected]

Web site: www.bcblbd.com

SWIFT: BCBLBDDH

Date of incorporation: 1 June 1998

Authorized Capital: 200.00 Crore

Paid up capital: 105.79 Crore

Number of Branches: 27(Twenty Seven)

Chairman: Mr. A.Q. Siddiqui

Managing Director: S. A. Chowdhury

Auditor: HODA VASI CHOWDHURY & CO.

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Vision of Bangladesh Commerce Bank Ltd

Become a bank of first choice by the customers with meaningful contributions to the society.

Mission of Bangladesh Commerce Bank Ltd

Bangladesh Commerce Bank Limited is committed to fulfill its customer’s needs and become

their first choice in banking so that a sustainable growth, reasonable return and contribution to

the socio-economic development of the country can be ensured with a motivated and

professional work-force.

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General Banking of Bangladesh Commerce Bank Ltd

Introduction

BCBL survive and succeed in such a competitive banking world, two important requirements are

development of appropriate financial infrastructure by the central bank and development of

“professionalism” in the sense of developing an appropriate manpower structure and its expertise

and experience.

BCBL has contributed in the economy of the country through their dedicated services, business

partnership and customer care over the last twelve years. They have seen enormous changes over

the period and have continued to keep on adopting to changes their journey ahead.

They has been widely acclaimed by the business communicate from small entrepreneurs to large

traders and industrial conglomerates. BCBL conducts all types of commercial banking activities.

The bank involve in most of the areas of commercial banking operation. BCBL has acted as the

lead arranger in raising term loan for a number of projects under syndicate finance and also

participate in some case under such financing arrangement. They also providing personal credit,

service related to local and foreign remittances and several other products.

BCBL entered the market at a time when economic policy environment of the country is poised

for higher levels of business activities and growth. The prevailing macroeconomic management

and government’s determination to carry on reforms in the banking sector provide a supporting

and encouraging environment.

General Banking

General banking is the starting point of all the banking operations. It is the department, which

provides day-to-day services to the customers. Every day it receives deposits from the customers

and meets their demand for cash by honoring cheques. It opens new accounts, remit funds, issues

bank drafts and pay orders etc. Since bank is confined to provide the services every day, general

banking is also known as ‘retail banking’.

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According to World Bank, the general people understand the depositing and withdrawal of

money and credit financing. But Bank performs numerous types of services. To deal these

services bank has to maintain many register/ ledger and documents. Some different jobs that

waive the General banking have shown in the following diagram.

Figure 2 – General banking function

Bill Collection

Bangladesh commerce bank ltd. Zigatola branch also collect DESA, WASA, TNT, and Gas bill.

People of Zigatola, Hazaribag, Tenarimor and Rayerbazar area pay their DESA, WASA, TNT,

and Gas bill from that branch.

How to collect Bill

Bangladesh commerce bank ltd. Zigatola branch collect the DESA, WASA, TNT, and Gas bill

through cash counter from 10 a.m. to 1 p.m. When cash officer collect those bill they are

attached 5 TK. revenue stamp to DESA, WASA, and Gas bill in order of government.

Arrange the Bill

The Cash officer of Zigatola Branch when collect the bill they are serially put the scroll number

on that bill to the purpose of security.

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Posted the Bill

After collect the bill those bill were posted in speed shit and print 2 copy, one copy kept in office

and another copy send to the government office.

Account Opening Section

When a customer want to open a deposit account in bank, he/she will have to go the A/C opening

section to know the rules and regulations for opening account and to have the set of documents

required. Since BCBL is an authorized dealer it can open deposit A/Cs denominated both in Taka

and approved foreign currencies.

Deposits are like raw materials out of which credits are created. Deposit accounts are one of the

important sources of funds. In order to attract customers the banks offer different facilities to

various types of account holders. Competition in accepting deposits takes two forms:

(a) Improvement in customer service

(b) Offer a higher rate of interest.

In our country PCBs and foreign banks are appreciated to attract deposit because of their

superior customer services. BCBL Zigatola office branch with its traditions customer service

approaches faces difficulties to draw attention of new customers.

Main functions of account opening are given below:

To give answers to the queries regarding account opening

To supply the appropriate type of account opening form

To put a/c number from a computerized sheet on advice of new account

To input date into computer from a/c opening form.

To maintain and update the a/c opening file for different types of accounts.

To maintain a register for cash type of recording details of a/c opening

To supply deposit slip books and cheque book on requisition

To act on request for closing and transferring of deposit a/c

To act on request for closing and transferring of deposit a/c

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Classification of Customer

a) Individual (personal)

b) Proprietorship (Sole traders)

c) Partnership firms (Register or Unregistered)

d) Joint Stock Companies ( Private Limited and Public Limited )

e) Municipalities/Municipal Corporations/Local Bodies etc.

f) Clubs / Societies / Associations /School / Colleges / Universities etc.

g) Executors /Administrators

h) Trustees

i) Illiterate persons

j) Constituted Attorney

k) Wage Earners

Different types of A/C of BCBL Zigatola Branch

1. Current A/C: Interest free and generously withdrawal.

2. Saving Bank A/C: Interest bearing and checkable with some restriction

3. Short Term deposit: Usually interest bearing and with draw able on short notice.

4. Fixed deposit: Interest bearing and definite period like one year or six month.

5. Non Resident foreign currency deposit: All non residents of Bangladesh can open

this interest bearing account in the form of term deposit with a minimum amount of

$1000 or equivalent.

6. Private Foreign Currency A/C: Bangladeshi National residing abroad or foreign

nationals may open this a/c with deposit mode from inward.

7. Convertible Take Amount: A type of non-interest bearing current a/c designed

especially for foreigners living here.

8. Private foreign Currency A/C: Bangladeshi nationals residing abroad or foreign

nationals may open this a/c with deposit mode from inward.

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Documents required for opening new account

1. Documents Common for all types of Account & Customers

Advise of New Account

Specimen signature cards

Account Opening Agreement Form

Photographs of Account Holder

Deposit Slips Book

Cheque book Requisition slips

Letter of mandate is required where necessary.

Account opening procedure

a. Applying in a printed application in a certain stipulated form printed by the bank itself.

b. Supply a set of printed forms required for opening the account which will normally

include

i) Advise of new Account

ii) Specimen Signature Cards

iii) Account Agreement

iv) Deposit slip Book

v) Cheque Book Requisition slip

b. The account should properly introduced by any one of the following

i) An existing Current Account holder of the bank

ii) Officials of the Bank not below the rank of an Assistant officer

iii) A respectable person of the locality well known to the Manager or Sub-

Manger of the Branch concerned.

c. A number of photographs which must be duly attested by the introducer in front of the

manager or responsible officer. The signature of the introducer must be attested. After

being scrutinize the application and the manager or authorized officer may give his

consent to open the account.

d. A package with deposit book, cheque book with a unique A/C No. given to the Customer

maintaining the A/C opening register book.

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Precautionary Measures of A/C Opening

a. Soon after the opening of a new Account a letter of Thanks should be sent to the

introducer.

b. A letter of thanks as per prescribed should also be sent to the account holder immediately

upon opening the account, under registered post with a/c for verification of postal address

as well as genuineness of the Account holder.

c. In case of a new account is opened a proprietorship / partnership firm, having local

business address, a responsible officer of the branch will inform the firm to obtain the

confidential report on the firm.

Formalities for opening Current A/C and STD A/C

These accounts are meant for business firms and corporate bodies. Initial deposit requirement is

Tk 5000 in addition to common documents required to open a saving a/c following additional

documents will be required for depending upon the nature of the organization.

Joint Account of two or more persons

Mandate for Operation of Account: A clear authority by all the joint A/C holders containing

instructions as to who will operate the account and how the account is to be operated should be

obtained. The mandate should mention the name of the persons authorized to draw check. In case

of death, insanity, insolvency of one or more of the joint a/c holders, the authority will cease to

operate:

For sole traders

i) Trade license

ii) A certificate with tax identification number from income tax authority

iii) Seal

iv) In case of current account an agreement to accept all responsibilities for all

over draws, interest cost and expenditures.

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For Partnership firms

i) Trade license

ii) Notarized deed of partnership

iii) A mended in agreement form regarding operation of the account signed by the

entire partnership firm

iv) Sale/ Stump of the firms

v) 2 copy photo of all partners

vi) National ID card photocopy for all partners.

For Private and Public Limited Companies

i) Memorandum and Articles of association

ii) Certificate of incorporation

iii) Certificate of commencement of business if it’s Public limited

iv) Copy of board resolution to open a/c certificate by the chairman and secretary

v) Power of attorney to operate a/c in favor of any one or more of directors.

vi) Balance sheet and income statement

vii) List of Directors and their address and chairman certificate.

Formalities for opening Private foreign currency A/C

Foreign Currency account may be opened in US dollar, Pound Sterling, Douche Mark and

Japanese Yen. Credit may be made to this A/C against inward remittance from abroad. Usually

this a/c operated like a current a/c but no checkbook are issued against his a/c. Withdrawals may

be made through withdrawals slips. Interest may be paid on this a/c if it is maintained in the form

of term deposit for a minimum of 90 Day’s Bangladeshis’ living abroad can open even without

initial deposit. A nominee can be appointed.

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Documents required

When an eligible person is interested to open an F/C account his passport is to be checked and

signature verified. When he is staying abroad his signature is to be verified and attested by –

i) Bangladeshi embassy on that country

ii) His banker in this country

iii) Notary public of that country

Following documents are needed to:

i) Photocopy of 1st 4 pages of passport

ii) Photocopy of visa and work permit

iii) Nominees photo and account no.

iv) Declaration of source of income.

v) National ID card photocopy for both a/c holder& nominee.

Issue of Duplicate cheque book

Duplicate cheque book in lieu of lost one should be issued only when A/C holder personally

approaches the bank with an application. Fresh Cheque Book in lieu of lost one should be issued

after verification of the signature of the Account holder from the Specimen signature card and on

realization of required excise duty only with prior approval of manager of the branch. Cheque

series number of the new cheque book should be recorded in ledger card signature card as usual.

Series number of lost cheque book should be recorded in the stop payment register and caution

should be exercised to guard against fraudulent payment.

Formalities maintained for closing an account

a) The customer may inform the bank in writing of his/her intension to close the account.

b) The customer has to apply to the branch in charge for closing the account. Then the in

charge will remark on the account closing application for closing the account.

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c) By drawing a cheque of the whole amount and a nil balance confirmation to be taken

from the account holder.

d) Recover the unused cheque leaves and enter into the “Broken cheque book register”

e) Remove the account opening form, specimen signature card and all other papers relating

to the closed account.

f) Remarks of account closing at the ledger folio should be authenticated by the manager or

supervising officials

g) The banker may itself ask the customer to close the account when the banker finds that

the account is not been operated for a long lime.

h) If the account is not operated upon for 6 months then the banker will try to do the

bilateral communication with the account holder. But if the banker does not get any

response from the account holder then the account becomes “Dormant” account.

i) If the is not the operated upon for 2 years then the account becomes “inoperative”

account.

j) A new register for unclaimed deposit account will be maintained called “unclaimed

deposit account.

k) For withdrawal at any amount from tat account, permission from head office or

controlling office wins is required.

Interest rate on deposits & Schemes

Interest rate different types of deposit as prescribed by BCBL head office from time to time

irrespective of size of deposit. In the below different type of deposits and schemes interest rate

will be shown-

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Types o Interest Interest rate

1. Savings Deposit (SD)

i) Special rate for wage earners, housewives & gmts. Workers (For non Cheq.

A/C)

ii) Special rate for wage earners, housewives & gmts. Workers (For Cheq.

A/C)

iii) Rural areas

iv) Urban areas (Cities & Other municipalities)

8.00%

7.50%

7.50%

7.25%

2. Special Notice Deposit (SND)

i) Below 1.00 crore

ii) From 1.00 crore to 25.00 crores

iii) From 25.00 crore s to 50.00 crores

iv) From 50.00 crores to 100.00 crores

v) 100.00 crores and above

.

4.00%

4.25%

4.50%

5.00%

6.00%

3. Fixed Deposit Receipt (FDR)

i) 1 month to 2 months tenure

ii) 3 months to 1 year tenure

iii) 3 months to 1 year tenure (1.00 crore to 3.00 crore)

iv) 3 months to 1 year tenure (3.00 crore and above)

v) 1 year and above tenure (3.00 crore and above)

.

11.00%

12.00%

12.50%

13.00%

12.00%

4. Pension Savings Scheme 9.00%

Table 2- Interest rate of different schemes

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Table 1- Types of different deposit interest rate

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Scheme DepositsScheme Deposit Tenure Installment

AmountAmount Payable at Maturity Nominal Interest Rate

(Monthly)Double Benefit Scheme

6 Years Any Amount Double 9.28%

Triple Benefit Scheme

10 Years Any Amount Triple 9.45%

Lakhpati Deposit Scheme

5 Years 1,320.00 1,00,000.00 9.17%10 Years 515.00 1,00,000.00 9.06%

Millionaire Deposit Scheme

10 Years 5,085.00 10,00,000.00 9.29%15 Years 2,530.00 10,00,000.00 9.49%

Kotipoti Deposit Scheme

15 Years 25,960.00 1,00,00,000.00 9.20%20 Years 14,230.00 1,00,00,000.00 9.40%

Marriage Deposit Scheme

12 Years 1,000.00 2,60,410.00 9.15%18 Years 1,000.00 5,57,860.00 9.35%

Education Savings Scheme

8 Years 500.00 69,620.00 8.90%12 Years 500.00 1,28,855.00 9.00%

Monthly Saving Scheme

Amount to be deposited monthly

Payable at maturity

Payable at maturity

Payable at maturity

Payable at maturity

3 Years 5 Years 7 Years 10 Years

500 21,500 41,000 65,500 1,15,000

1000 43,000 82,000 1,31,000 2,30,000

5000 2,15,000 4,10,000 6,55,000 11,50,000

10000 4,30,000 8,20,000 13,10,000 23,00,000

20000 8,60,000 16,40,000 26,20,000 46,00,000

Table 3- Interest rate of Monthly Saving Scheme

Learning of This Section

The signature of the account holder use in all banking activities.

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The customer may appoint nominee who can handle his account in case of holder’s death

even in special circumstances with the permission of the account holder.

Present and permanent address with father’s or husband’s name of the concerned account

holder to be recorded very carefully.

The type of account, the prospective Customer wishes to open should be determined.

In case of proprietorship or partnership business account proper trade license in the name

of business firm should be obtained.

The required Account Number for the Account from the Account Opening register should

be obtained.

Signature and a/c number of the introducer and gets the signature properly verified by an

authorized officer of the bank.

The deposit slip properly filled in and signed by the customer in duplicate should be

collected.

Have to place the signature cards, advice of new account, a copy of deposit slip

photographs and other necessary papers/documents etc in a file and obtain approval of

the authorized officer for opening the new account.

Get each signature of the Customer/Introducer on the Advice of New a/c and on the

signature cards admitted by the authorized officer of the Bank using a rubber stamp.

When delivering the cheque book account number, name of customer branch seal on each

leaf of the cheque book have to check carefully.

Clearing Section

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The Cheque Clearing Section of BCBL Zigatola office branch sends Inter Branch Debit Advice

(IBDA) to the Head office on the receiving day of the instruments. The main Branch takes those

instruments to the Clearing House on the following day. If the instrument is dishonored, Head

office of BCBL sends IBDA to the BCBL, Zigatola Office branch. The total procedure takes

three days if everything goes orderly.

The Cheque Clearing Section of BCBL, Zigatola Office branch sends Outward Bills for

Collection (OBC) to the concerned Paying Bank to get Inter Branch Credit Advice (IBCA) from

the paying Bank. If the instruments are dishonored by the Paying Bank, the Paying Bank returns

it to the BCBL, Local Officer Branch describing why the instruments are dishonored. The

procedure takes around a week.

The Cheque Clearing Section of BCBL, Zigatola office branch sends Outward Bills for

Collection (OBC) to the concerned paying Branch to get Inter Branch Credit Advice (IBCA)

from the paying returns it to the BCBL, Local Office branch describing why the instrument is

dishonored.

Local Remittance Section

Local Remittance is used to transfer of funds denominated in Bangladesh Taka between banks

within the country. It is an order from the Issuing branch to the Drawee Bank/ Branch for

payment of a certain sum of money to the beneficiary. The payment instruction is sent by Telex /

Telegram and funds are paid to the beneficiary through his account maintained with the Drawee

branch or through a pay order if no a/c is maintained with the drawee branch. The cash

department does remittance of cash. Instruments of local remittances at BCBL branches are

follows

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Figure 3 – Local remittance types

Telegraphic Transfer (TT)

Telegraphic Transfer is a quick mode of remitting funds over telex or Telegram. Now this term

has used as Telephonic Transfer also which is faster than previous one for money transfer.

Following points have to consider for the TT

1. On receipt of T.T payment instructions the following entries are passed by the Drawee

branch if the T.T is found to be correct on verification of Test Number.

i) Dr. BCBL General A/C

Cr Remittance Awaiting Disposal- T.T Payable A/c

ii) Dr Remittance Awaiting Disposal-T.T Payable A/c

Cr Client’s Account P.O. A/C.

If the beneficiary does not maintain any a/c with the Drawee Branch a P.O is issued in

favor of the payee and sent to his banker/local address as stated.

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2. Every branch maintains a prescribed T.T. Payable Register. All the particulars of T.T are

to be properly recorded in this Register duly authenticated. A separate type of T.T

confirmatory advice is sent to the Drawee branch on the same day. On receipt of the T.T

Confirmatory advice/confirmation copy of telegram from the issuing branch, the

particulars of the T.T are verified with reference to particulars already recoded in the T.T

payable Register.

The Confirmatory advice are kept attached with the relative Ticket No further responding entry

is required to be passed on receipt of such confirmation copy.

On payment of T.T the particulars are to be incorporated in the Extracts Responding Debit

entries as usual as usual and sent to HORC.

Procedure of Issuing TT

Figure 4 - Procedure of Issuing TT

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Customers fill up a printed

application form.

Cash Dept. receive cash with commission @ 15% telex charge Tk. 40 and issue debit ticket to L/R

On receiving debit ticket L.R dept. make entries into the register & issue TT and issuing credit advice in triplicate

LR dept prepares telex massage in duplicate for drawee branch and arrange to send the same through test key Dept.

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Demand Draft (DD)

Demand Draft is an instrument containing an order of the Issuing branch upon another branch

known as Drawee branch, for payment of a certain sum of money to the payee or to his order on

demand by the beneficiary presenting the draft itself.

Precautions for Demand Draft

1. Get the application form properly filled up and signed by the applicant.

2. Complete the lower portion of the Application form meant for Bank’s Use.

3. Calculate the total amount payable including Bank’s commission/charges etc.

4. If a cheque is presented for the payment of the DD officer should get the cheque duly

passed for payment by the competent authority and record the particulars of DD on the

back of the cheque.

5. If the purchaser desires his account with the branch to be debited for the amount of DD

the officer should get the A/c holder’s signature verified properly, from signature card on

record of the branch and debit client’s a/c for the total amount including commission

charges etc.

6. If cash deposit is desired, request the purchaser to deposit the money at the Teller’s

counter.

7. The teller, after processing the application form, cash or cheque, will validate the

Application form.

8. The first copy of the Application form is treated as debit Ticket while the second copy is

treated as Credit Ticket and sent to Remittance Department for further processing. The

third copy is handed over to the Applicant as customer’s copy.

Each branch maintains a running control serial number of their own for issuance of DD on each

Drawee Branch. This control serial number should be introduced at the beginning or each year

which will continue till the end of the year.

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Procedure of issuing D.D

Figure 5 - Procedure of Issuing DD

The Remittance Department maintains prescribed DD Issue Register. All the required particulars

of all DD issued should be entered in that Register duly authenticated. Separate folios are opened

for each Drawee Branch. While issuing local Draft of Tk. 50,000/- and above, branches shall put

a test number in Red-Ink on the upper portion of the drafts so that the drawee branch can

immediately make payment of the DD on presentation after getting the Test agreed, if otherwise

found in order.

Issuing a Duplicate DD

Duplicate DD should not normally be issued unless thoroughly satisfactory evidence is produced

regarding loss a draft. If the DD reported lost/stolen, a duplicate draft may be issued by the

branch on receipt of a written request from the purchaser.

Before issuing a duplicate DD the branch should observe the following:

1. Verify the Purchase’ signature on the request letter from the signature appearing on the

original application form.

2. Immediately issue a stop payment instruction to the Drawee branch under advice to

Head Office and obtain confirmation of non-payment of the DD acquisition.

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Customers fill up a printed Application form.

Cash dept. Receive cash with commission and postage stamps.

On receiving IDT or applicant form with signature verified L/R make entries in to the register and issue inter bank credit advice in favor of Drawee branch

Cash dept. verified the signature of the client and checks the balance of a/c L/R dept. Debit customers a/c

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3. After the Drawee branch has acknowledgement the stop payment order and confirmed

that the local draft in acquisition remains unpaid at their and confirmed that the local

draft in acquisition remains unpaid at their end, the Issuing branch should obtain an

Indemnity Bond on stamped paper/letter of indemnity branch should obtain an

Indemnity Bond on stamped paper/letter of indemnity as per prescribed format from the

purchase duly signed by hi,. The branch will therefore write to Head Office, for their

approval to issue a duplicate draft.

4. The Head Office on receipt of request from the issuing branch will immediately issue a

caution circular to all the branches regarding the loss of the local draft asking them to

record stop payment.

5. The Head Office will therefore issue clearance to the Issuing branch for issuing a

Duplicate draft in lieu of original reported lost.

6. Receipt of clearance from Head Office, the issuing branch will issue a completely fresh

draft marking clearly the words duplicate issued in lieu of original draft

no…………………. dated……………………….in bold letter on the top of the front

page of the draft. The printer serial number on the draft should not however be struck

off. Intimation should be given to the drawee branch furnishing full particulars of the

Duplicate draft. In case of issue of duplicate foreign draft (F.D.D) the Reconciliation

Department, Head Office (HORC) should also be informed.

7. The particulars of the duplicate draft resemble those of the original draft in all respects

that is all the particulars to the duplicate draft must be identical with those in the original

draft. No further (Inter Branch Credit Advice) IBCA is to be issued for the duplicate

draft.

8. Prescribed duplicate issuance charge is to be recovered for issuing the duplicate and

credited to income a/c.

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Cancellation of Demand Draft

The following procedure should be followed for cancellation of a DD:

1) The purchase should submit a written request for cancellation of the DD attaching

therewith the original DD.

2) The Signature of the purchase will have to be verified from the original application form

on record.

3) Manager/ Sub-Manager’s permission is to be obtained before refunding the amount on

cancellation.

4) Prescribed cancellation charge is to be recovered from the applicant and only the amount

of the draft less cancellation charge should be refunded. Commission/Postage etc. Charge

recovered for issuing the DD should not be refunded.

5) The DD should be affixed with a stamps canceled under proper authentication and the

authorized office’s signature on the DD should also canceled with Red in but in no case

should be torn. The canceled DD should be kept with the relevant ticket.

6) The original entries are to be reversed giving proper narration. An (Inter Breach Debit

Advice) IBDA for the canceled DD should be issued on the Drawee branch.

7) Cancellation of the DD should also record in the L.D Issue Register.

Payment of DD

1. When a DD is presented for payment at the paying branch its details are to be carefully

examined with references to the following points.

i) Whether the draft is drawn on their branch

ii) Whether the draft is crossed or not Amount of a crossed draft is not paid in

cash to the payee but to be paid to his account with a bank.

iii) Two authorized officials of the Issuing branch must have signed draft. Their

signatures are to be verified from specimen signature book let to be sure that

the draft is genuine. The verifier should out his initials in red ink against the

authorized signature in the draft.

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iv) Endorsement on the back of the draft must be regular in case the draft is

presented through clearing.

v) The amount of the draft should not exceed the amount protect graphed written

in red ink on the top of the draft.

vi) The payee is to be properly identified in case of case payment.

vii) The particulars of the draft i.e. the draft number date amount and the name of

payee, should be verified from the DD payable Register.

2. On payment the DD is affixed with the branches Paid stamps and signatures there on are

canceled with red ink. The data of payment is recorded in the DD payable register

necessary accounting entries are also passed and recorded in the books of Account.

With IBCA

Dr Remittance Awaiting Disposal L.D payable a/c

Cr. Client’s Account/Teller’s Cash

With IBCA

a. After receiving without Advice a/c

Cr. Client’s a/c/Teller’s Cash

b. After receiving the IBCA

i. Dr. BCBL general A/c

Cr Remittances Awaiting Deposit DD payable a/c

ii. Dr Remittances Awaiting Disposal DD payable a/c

Cr DD Paid without Awaiting Disposal DD payable a/c.

As the draft is issued by the Issuing branch, the payee or purchase of the draft cannot give stop

payment instructions to the Drawee branch. If a paying branch receives any request from the

payee/endorsee or the purchase of a draft for stopping payment of the draft, it will ask them to

approach the issuing branch for the purpose. The paying branch should however exercise

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necessary precaution in this regard. Only the Issuing branch can issue instructions for stop

payment of draft under special circumstances. However, if a draft on which stop payment order

is received from a court of law the same should be carried out.

Only the purchase can request the Issuing branch for cancellation of a L.D. The drawee branch

cannot cancel a L.D. The Drawee branch can accept cancellation instructions only from the

issuing branch. When a draft is cancelled by the Issuing branch the relative entry is the BCBL

general a/c is reversed and IBDA from the Issuing branch, the Drawee branch should reverse the

original liability entries the strength of the IBDA and record suitable remarks in the L.D payable

Register Related IBCA of the draft.

Pay Order

a. Pay order issue process

For issuing a pay order the client is to submit an Application to the Remittance

Department in the prescribed form (in triplicate) properly filled up and duly signed by

application. The processing of the pay order Application form, despot of cash/cheque at

the Teller’s country and finally issuing a order etc, are similar to those of processing of

L.D (loan Draft) Application.

As in case of L.D each branch should use a running control serial number of their own for

issuance of a pay order. This control serial number should be introduced at the beginning

of each year which will continue till the end of the year. A fresh number should be

introduced at the beginning of the next calendar year and so on.

b. Charges

For issuing each pay Order commission at the rate prescribed by Head Office is realized

from the client and credited to Income A/c as usual.

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c. Entries

Dr. Teller’s Cash/client’s a/c

Cr pays Order a/c

Cr commission a/c

d. P.O issue Register

The remittance Department will issue the pay Order’s duly crossed “A/c payee” and will

enter the particulars of the P.O Issued in the prescribed P.O Register duly authenticated.

e. Payment of pay orders

As the P. Os crossed A/c payee, the same are presented to the Issuing branch for payment

either through clearing of for credit to the client’s A/c. Os when presented for payment

are processed in the Remittance Department. On making payment, the relative entry in

the P.O Register is marked of by entering the date of payment in the P.O Register duly

authenticated. The paid instrument is treated as Debit Ticket.

f. Refund of Pay Order

The following procedure should be followed for refund of pay order by cancellation

1. The purchase should submit a written request for refund of pay order by cancellation

attaching therewith the original pay order

2. The signature of the purchaser will have to be verified from the original application

form on record.

3. Manager/Sub-manager’s prior permission is to be obtained before refunding the

amount of pay order cancellation.

4. Prescribed cancellation charge is to be recovered from the application and only the

amount of the pay order less cancellation charge should be refunded.

5. The pay order should be affixed with stamps “cancelled” under should also be

canceled with RED ink but in no case should be torn. The canceled pay order should

be kept with the relevant Ticket.

6. The original entries are to be reversed with proper narrations.

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7. Cancellation of the pay Order should also be recorded in the pay order Issue register

#Issue and payment of Pay-order:

Strictly speaking pay-order is not meant for remittance. Because it is payable by the

issuing branch. An order is issued to facilitate fund transfer within a clearing area.

Dr. Teller’s cash/Client A/c

Cr. Manages cheque

Cr. Commission

Up to Tk.1000 Tk. 23

Tk.1001-100000 Tk. 36

Tk.100, 001-500000 Tk. 58

When paying against pay-order following entries are passed

Dr. Manager’s cheque

Cr Cash/Client A/c

Learning of This Section

The Applicant have to carefully fills up the relevant part of the prescribed Application

form in triplicate, duly signs the same and then gives it to the Remittance Department

Responsible Officer have to carefully fill up the commission part for Bank’s use and

request the Applicant to deposit necessary cash or cheque at the Teller’s counter.

The teller after processing the application form, Cash or cheque has to validate the

Application form. The first copy is treated as Debit Ticket while the second copy is

treated as Credit Ticket and sent to Remittance Department for further processing. The

third copy is handed over to the applicant as customer’s copy.

While transferring money using the mobile responsible officer must be careful about the

phone code of each branch and note the name of responding officer of that branch.

Communication through mobile must carefully handled otherwise any fraud transaction

may happen.

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Necessary Advice has to prepare carefully considering the date, amount, branch code,

customer name, transaction code etc. Debit Advice is sent to the client’s a/c is debited for

the amount of T.T

Cash Section

The cash section performs some important functions like cash payment and cash received.

Except these two major functions it also performs some other functions like opening of cash

every day balance calculation.

Function of cash department

Cash department is the busiest and the most important department of the branch. All cash

receipts and payment including inter branch or interbank cash transactions are done under the

cash department.

Accounting and recording process of this department are very scientific, transparent and modern.

All cash transactions are put into computer in batches and balances are matched. Unlike

traditional banking, separate accounts are maintained for vault cash a/c and teller’s cash a/c

respectively.

There is no strict division of work among tellers. Each of them is doing both receipt and

payment. This is possible because cash is preparing separate tellers cash position.

Cash Received tools

Cash is received in following forms or slips

i) Deposit slips (for deposit into clients account)

ii) IBCA For inter branch cash transaction

iii) I.D.T (inter department ticket)

iv) Prize Bond

v) Credit voucher

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Cash department not only receives cash but also checks and drafts which are deposited for

collection. Cash proof sheet from each teller and cash transaction with branches or BB

(Bangladesh Bank) are recorded on reserve sheet to find out closing cash reserve. At the end of

the day a summary cash position is prepared and matched with actual cash position and computer

balance report. If their closing position along with the subsidiary register book then the

transactions of the day is ok.

Cash Receiving Procedure

Figure 6 – Cash receiving procedure

Cash proof sheet from cash teller and each transaction are recorded on reserve sheet to find out

closing cash reserve. At the end of the day a summery cash position is prepared and checked

with actual position and computer balance report. If the three closing position matches, then the

transaction of the day are ok.

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Received cash by the teller at cash counter on deposit slip, credit ticket etc.

Counting the notes and checking denominations given on the back of the deposit slips, credit ticket etc. etc.

Filling the cash proof sheet

Having the original and the duplicate copy of deposit slips signed by the cash officer

Returning the duplicate copy to the client

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Cash Payment tools

1) Cheque, draft, pay order, TT

2) Debit voucher (Realization of FDR proceeds)

3) Debit tickets

4) IBDA (Inter Branch Debit Advice) issued from the branch.

5) IBCA (Inter Branch Credit Advice) issued by another bank of Head office.

Vault Limited TK. 1.00 Core

Cheque Payment authority to cash in charge TK 1 lac

Cash Payment Procedure

Figure 7 – Cash payment procedure

When cash is transferred to any other branch the following a/c entries are made with the passing

of inter branch debit advice.

Dr. BCBL general A/C

Cr. Reserve cash

1

Presenting Check

(By order or by holder)

Scrutiny of Cheque by the teller

Checking computerizes Statement of Balance of A/C by the cash in charge

Approving/canceling the Cheque by the sign of cash in charge

Verification whether checked by the teller

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When cash is received from any other branch of BCBL following entries are made

Dr. Reserve Cash

Cr. Tellers Cash

When tellers take cash from reserve following entries for total receipt

Dr. Reserve Cash

Cr Teller Cash

For total cash received against Inter Department Ticket (IDT) following entries are made:

Dr. Teller Cash

Cr. IDT

At the end of the day for all payments against cheques and debit vouchers following single

entries are made:

Cr Tellers a/c

Accounts Department

Accounts Department is called as the nerve Centre of the bank. In banking business transactions

are done every day and these transactions are to be recorded properly and systematically as the

banks deal with the depositor’s money. Any deviation in proper recording may hamper public

confidence and the bank has to suffer a lot otherwise. Improper recording of transactions will

lead to the mismatch in the debit side and in the credit side. To avoid these mishaps, the bank

provides a separate department; whose functions are to check the mistakes in passing vouchers or

wrong entries or fraud of forgery. This department is called as Account Department.

Besides the above, the bank has to prepare some internal statements as well some statutory

statements which to be submitted to the central bank. Accounts Department prepares these

statements also. The department has to submit some statements to the Head Office, which is also

consolidated by the Head Office later on. The tasks of the department may be seen in two

different angles:

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A. Daily Task: The routine daily tasks of the Accounts Departments are as follows,

1. Recording the transactions in the Clean cash books

2. Recording the transactions in general and subsidiary ledger

3. Preparing the daily position of the branch comprising of deposit and cash

4. Preparing the daily Statement of Affairs showing all the assets and liability of the

branch as per General Ledger and Subsidiary Ledger separately.

5. Making payment of all the expenses of the branch

6. Recording Inter branch fund transfer and providing according treatment in this regard.

7. Checking whether all the vouchers are correctly passed to ensure the conformity with

the ‘Activity Report”, if otherwise making it correct by calling the respective official

to rectify the vouchers.

8. Recording of the vouchers in the Vouchers Register.

9. Packing of the correct vouchers according to the debit voucher and the credit voucher.

B. Periodical Task: The routine periodical tasks performed by the department are as follows:

1. Preparing the monthly salary statement for the employees.

2. Publishing the basic data of the branch

3. Preparing the monthly position for the branch which is sent to the Head Office to

maintain Statutory Liquidity Requirement (S.L.R)

4. Preparing the weekly positions for the branch comprising of the break of sector wise

deposit, credit.

5. Preparing the weekly position for the branch comprising of denomination wise

statement of cash in tills.

6. Preparing the quarterly statement (SBS-2 and SBS-3) where SBS-2 shows

“classifications of deposits excluding inter bank deposit, deposits under wage earners’

scheme and withdrawals from deposit account” and SBS-3 shows “classifications of

advances (excluding inter bank) and classification of bills purchased and discounted”

during the quarter.

7. Preparing the budget for the branch by fixing the target regarding profit and deposit.

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Loans and Advances

Introduction

Major source of income of a bank is the earning from credit. Borrower selection is the main and

prime task of this department. Advancing loans is the primary function of the commercial banks.

Without loans country’s industrial and commercial development is not possible. Therefore,

smooth loan system in banking sector is a catalyst for economic development of a country.

Manager’s Concern

In the process of loan Manager has to ensure three things:

1) How to locate purpose

2) How to locate security

3) How to locate borrower

How to locate purpose

Manger has to ensure that the loan will generate adequate cash. For that matter the loan should

be engaged in productive activities. Such an employment will increase economic activities,

promote trade and commerce, create employment avenues and increase movement of goods and

flow of cash. This flow of cash is known in the banking concept as cash generation. If there is

enough cash generation, funds will automatically flow into the borrowers accounts with the bank

and will show a satisfactory turnover in accounts which the lending bank always demands. This

is why the manager’s speculation should be making the highest cash through the employment of

the advances.

How to locate security

As soon as the evaluation of purpose is done manager will examine and evaluate in the following

manner the securities offered by the prospective borrower:

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a) Security is the source of information on the prospective borrower. If offered are valuable

properties like land, building, shares of stocks or pledged goods, these will offer adequate

information about the borrower as to his financial position.

b) If securities are hypothecated stocks of raw materials for production, these will offer

adequate information about the borrower as to his ability or capacity to utilities

c) Securities (tangible or intangible) offer a yardstick for measuring the extent of

involvement of the borrower himself. The lending bank’s investment of funds is a joint

venture of the banker and the borrower. The securities offered are the borrower’s portion

of involvement i.e. his equity or capital. Thus the greater is his involvement, the better for

the banks. The borrower in that case will think twice that if the business goes wrong, it is

who will suffer most. Thus it will be in his own interest that he will avail and utilize the

loan as per agreed stipulations. Thus the best way to safeguard the lending banks interest

is, as far as possible to maximize the bank’s commitment.

d) The branch Manager’s responsibility as to provide security is also to see how much

control he will be in a position to exercise on the entire stocks of the borrower.

How to locate borrower

In appraising a loan process, the selection of the prospective borrower is the most vital point. The

borrower is the real actor and must be in position to achieve the purpose for which the loan has

been requested. In selecting ideal borrower, the branch manager thus assumes the greatest

responsibility. Capital is another point to indicate the borrower’s position. He should be given

loan in proportion to this own investment as working capital. As a general rule a bank should not

sanction loan more than the investment of the borrower.

Then the consideration of borrower’s capacity - whether the borrower can utilize the funds or

not.

Of all the qualifications of a prospective borrower, character is undoubtedly the greatest. While

the capacity and capital are the factors upon which depends his ability to repay the money

advanced, the character of the borrower indicates his intention to repay the loan.

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To select the ideal borrower the following points have to consider:

a) Branch records

The manager may have first hand information on a prospective borrower by a reference

to his records. The turnover of his financial dealings is reflected in the ledger folios of his

branch.

b) Borrower’s Record

The prospective borrower may be advised to submit his books of accounts balance sheet

etc. for examination by the manager. These financial tools reflect the position of his

assets and liabilities and a fair idea about the capital and capacity of the borrower.

c) Personal Enquires

As an individual the borrower must be a desirable person in the society. He must have

integrity. There are some factors such as the sobriety, the promptness of payment goods

habits personality, the ability and the willingness to carry a project

Advance Secured and Unsecured

1. Secured Advance

Secured advance are those advances which are secured by tangible securities of adequate

value over which the bank has either absolute or constructive control in addition to the

personal guarantee of the customer.

2. Unsecured Advance

The advances which are granted to a constituent of undoubted standing and reliability and

only in exceptional circumstances and for short period without any tangible security are

called unsecured advances.

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Functions of Advance Department

Ensuring that funds are disbursed only after compliance with terms and conditions or required

documents received.

Make sure that the bank has always valid and current loan documentation.

Ensuring that the collateral security is adequate at times to support the loans. Keeping the

loan documentation under safe custody.

Ensuring that the bank receives sufficient valid insurance cover whenever required from a

recognized insurance company.

Monitoring the receipt of periodical receivable. Debiting the client for all charges,

interest etc.

Maintaining the central liability records for all extensions of credit and balancing the totals with

General Ledger.

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LOAN & ADVANCES

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Figure 8 – Loans types

Types of Loan

Bangladesh Commerce Bank Zigatola Branch has the following loan schemes

Commercial Loan

Term Loan

Working Capital Loan

Agricultural Loan

House Building Loan

Staff Loan(BCBL)

Other Loan

Commercial Loan

The limited loans with expiry date of loan payment, which can be transacted without any

particular payment schedule, are termed as continuous loan. Following are the various

categories:

1. CC (Hypo)

2. SOD (Real Estate/ FO/ Shares)

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3. LTR (Loan Against Trust Receipt)

4. LIM (Loan Against Imported Merchandise)

Commercial Loan Interest Ratea. CC (Hypo) 16.00%b. CC (Pledge) 16.00%c. SOD (RE) 16.00%d. LTR/LIM 16.00% (2% penal interest

will be charged for overdue LTRs)

Table 4 – Interest rate of commercial loan

Cash Credit (CC)

a. Cash credit is given through the Cash Credit (CC) account.

b. Cash credit account is basically a current account, however a little difference exist between them.

The distinction between a current account a CC account is that the former is intended to be an

account with credit balance and the latter an account for drawing of advances.

c. Operation of cash credit is as same as overdraft. The purpose of cash credit is to meet working

capital needs of traders, farmers, and industrialists.

Over Draft (OD)

a. Overdrafts are those drawings which are allowed by the banker in excess of the balance

in the account up to a specified amount for definite period.

b. Generally it is given to the businessmen to maintain their business activities.

c. Any deposit in the SOD account is treated as repayment of overdraft.

d. Generally provided against FDR, any primary security etc.

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Term Loan

The loans which are to be paid within limited term with a particular payment schedule are known

as term loan.

Following are the various categories:

(a) Term loans up to 5 years

1. Project Financing

(b) Term loan over 5 years

1. Project Financing

Short term Agro and Micro Credit

The short-term loans which are listed in yearly loan disbursement schedule served by the loan

department of Bangladesh Bank are termed as short-term agricultural loan and micro-credit. The loan

given to the agricultural sector for less than 12 months is also included in this category. By short-term

loan we mean the loan below Tk 10,000 to be paid within 12 months.

Term Loan Interest Rate

a. Large & Medium Scale Industries 13.00%

b. Small Scale Enterprise (Secured) 17.00%

c. Small Scale Enterprise (Unsecured) 18.00%

Table 5 - Interest rate of Term loan

Working Capital Loan

Corporate Bodies & Large Industries

SME

Working Capital Loan Interest Ratea. Large & Medium Scale Industries 14.00% – 15.00%b. Small Scale Enterprise (Secured) 17.00%c. Small Scale Enterprise (Unsecured) 18.00%

Table 6 - Interest rate of Term loan

Agricultural Loan

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Small Agricultural Loan

Loan to agro based industries

Agricultural Loans Interest Rate

Agricultural Loans 13.00%

Loan to NGO/ MFIs

Table 7 –Interest rate of agricultural Loan

House Building Loan

Residential

Commercial

House Building Loan Interest Ratea. Residential 18.00%b. Commercial 18.00%

Table 8 - Interest rate of house building loan

Others Loan

Transport Loan

Loan to Non Banking Financial Institution

Syndicate/ Club financing

Loan against financial obligation

Export Loan

Loan against bill purchase/ Share Purchase

Consumer credit scheme

Special loan for service holder

Loan for educated unemployed women

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Other Loan Interest Rate

Transport Loan (Private use/Commercial use) 16.00%

Non Banking Financial Institution (NBFI) 15.00%

Syndicate/Club Finance As per Lead Bank agreement

Loan Against FDR Above 3.00% over FDR rate (minimum 14.00%)

Export Loan 7.00%

Trade Finance (For rice, wheat, edible oil, pulse, peas, onion, dates & sugar)

12.00%

Bill purchase / Loan against Share (SODS) 17.00%

Consumer Credit Scheme (CCS) 18.00%

Special Scheme for Service Holders 17.00%

Special Loan for unemployed women 16.00%

Women Entrepreneurs with Govt. Re-fiance 10.00%

Prime Customer 15.00%

Table 9 - Interest rate of different types of loan

Staff Loan

1. Staff House Building Loan – SHBL

a. 120 times of the basic salary is provided as SHBL

b. Bank Rate + 1%, interest is charged to the employee

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c. Repayment is adjusted from their monthly salary

d. Repayment is made at equal monthly installment

2. Staff Loan Against Provident Fund – SPF

a. 10% of basic is contributed by employee in every month

b. 10% of basic is also contributed to the PF by the Bank

c. Repayment is adjusted from their monthly salary

d. Maximum Sanction from PF

3. Car Loan

Staff Loan Interest Ratea. Car Bank Rate (5.00%)b. Provident Fund 9.50%b. House Building 8.00%

Table 10 - Interest rate of staff loan

Process of Loan

Application

Applicant applies for the loan in the prescribed form of the bank describing the types and

purpose of loan.

Sanction

a. Collecting credit information about the applicant to determine the credit worthiness of the

borrower. Sources of information

i. Personal Investigation, Confidential Report from other bank, Head

Office/Branch/Chamber of Commerce.

ii. CIB (Central Information Bureau) report from Central Bank.

b. Evaluation of compliance with its lending policy.

c. Evaluating the proposed security

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d. If loan amount exceeds 50 lac then bank goes for LRA Analysis.

e. LRA is must for the loan exceeding one crore – as ordered by Bangladesh Bank. LRA has

described at the end of this chapter.

If everything is in accordance the loan is sanctioned

Documentation

a. Then the bank prepares a loan proposal containing terms and conditions of loan for approval

of H.O. or Manager.

b. Takes the necessary papers and signatures from borrower

Disbursement

A loan Account is opened where

Dr customer A/C.

Cr Respective Loan A/C

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Any Branch Banking

Bangladesh commerce bank limited provide any branch banking service to their customer. Customers who have an account of Bangladesh commerce bank they are enjoy that service.

For Example-

A karim have an account holder of Dualutpur branch of BCBL, he want to draw money but now he stay in Dhaka, that’s why in Dhaka any branch he will draw his preferable amount of money. He draws money from Zigatola branch. Then Zigatola branch how to provide that kind of service -

From Zigatola Branch- At that time Dualutpur branch-

BCBL General A/C –Dr. Customer A/C –Dr.

BCBL General A/C- Cr.

If deposit the money-

From Zigatola Branch- At that time Dualutpur branch-

BCBL General A/C –Cr. Customer A/C –Cr.

BCBL General A/C- Dr.

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Overall Banking Performance of Bangladesh Commerce Bank limited

Bangladesh commerce bank limited in Zigatola branch overall activities are explained, after that

scenario I also represent the overall banking performance of Bangladesh commerce bank limited,

which is reflect that the current position and growth among of the other commercial bank.

Deposits and other accounts

At the end of December 2010, the deposit of the bank stood at TK. 1218.76 cores as against tk.

760.50 Core OF 2009. Showing a growth rate of 60.26% this may be considered a remarkable

achievement in the backdrop of volatile market scenario of the country.

Figure 9- Overall deposits of BCBL

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Asset Portfolio

In 2010 Bangladesh commerce bank limited asset portfolio represent the bank current situation

which is reflect that bank held in a competitive position to the other commercial bank.

Figure 10- Asset portfolio of BCBL

Asset

Asset position of Bangladesh commerce bank ltd. at December 2010 represent that the bank is

creating a strong position in the banking sector of Bangladesh.

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Figure 11- Asset of BCBL

Types of Deposit

Bangladesh commerce bank limited gather fund from different types of deposits. The bank has

attached top priority on the mobilization of low cost fund. The deposit mix of the bank as on 31

December 2010 was as follows:

Figure 12- Different type deposits of BCBL

Loans and Advances

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The loans and advaces of the bank registered an impressive growth during the year 2010. The

total loans and advances as on 31 december 2010 was Tk. 826.60 core as against Tk. 625.62

core during gthe correspondeing period of previous yeear showinhg an increase of 32.12%.

Figure 13- Loan and advances of BCBL

The bank gives top most priority to acquire quality assets and does appropriate lending risk

analysis while approving commerecial and trade loan to cients. The advance matrix of thte bank

as on 31 decmber 2010 was as follows:

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Figure 14- Loan and advances matrix of BCBL

SWOT Analysis

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SWOT is an acronym for the internal Strength and Weakness of a firm and the environmental

Opportunity and Threat facing that firm. So if we consider Bangladesh Commerce Bank as a

business firm and analyze its strength, weakness, opportunity and threat, the scenario will be as

follows:

Strength

(a) Good management.

(b) Cooperation with each other.

(c) Usage of faster pc bank software.

(d) Membership of SWIFT.

(e) Good banker-customer relationship.

(f) Online Banking services.

(g) Strong financial position.

(h) Strong position of CAMEL rating.

(i) Huge business area.

(j) Excellent monitoring and supervision.

(k) Energetic as well as smart teamwork.

Weakness

(a) Lack of proper motivation, training and job rotation.

(b) Lack of experience employees in junior level management.

(c) Lack of own ATM services.

(d) Tendency to leave the bank in quest of flexible environment.

Opportunity

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(a) Expand market.

(b) Growth of sales service.

(c) Change in political environment.

(d) Lunching own ATM card.

Threat

(a) Different service of FCB’s (Phone Banking / Home Banking)

(b) Daily basis interest on deposit offered by HSBC.

(c) Entrance of new PCB’s

.

Findings

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I have find out some points by screening the whole study, which is expressed as major findings. I

have analyzed the data sincerely and carefully and have tried to identify appropriate findings.

Moreover, conversations with the BCBL officials were very significant for these findings.

After overall appraisal of BCBL, the major findings are as follows:

Position: Bangladesh Commerce Bank Limited held competitive position in private sector

banking operations of the country.

Operational Orientation: Its’ major operations are development & welfare oriented.

Management System: Management system of BCBL is fully democratic.

Requirements of Bangladesh Bank: BCBL always maintains the rules declared by

Bangladesh Bank.

Training Facilities: BCBL provides training facilities to its officer of the bank and also

provides executive development & internship program.

Management Functions: The management functions (from planning to control) are not

clearly present in their various activities.

Computerization: Most of the activities are computerized.

Manual Work: Paper-based works are still existed in branch.

Decoration: It is one of the leading banks of Bangladesh but it has no attractive

appearance in office environment.

Recommendation

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In order to get competitive advantage & to deliver quality service, top management should try to

modify the services. For the improvement of the service the following measures should be taken:

Customer’s Convenience: For customer’s convenience, BCBL should provide more

personnel to deliver faster services to their honorable customer.

Human Development: Development of human resources should be ensured to increase

efficiency in work.

Communication System: Ensure proper communication system and maintenance of files

& machineries should modernize.

Interest: More interest should be paid on deposit account so that customers are convinced

to deposit their money in bank.

R & D: Research & Development wing must be more extensive & rich.

Strategy: Effective strategies must be undertaken against defaulter.

Project Management: ‘Project Management’ must be practiced in case of investing in the

project. Feasibility study of the project, project planning, monitoring & evaluation should

be undertaken.

Managerial Function: BCBL must have to follow the management functions (from

planning to control) strictly in all of their business activities and also operation the bank.

Financial Analysis: Branch should have a separate section to analyze the financial

statement for fining its liquidity, profitability & ownership ratios.

Strict Rules for arrival and departure for the employee: Management should strict about

the arrival and departure time for the employees.

Job Rotation: In BCBL job rotation is fully absent job rotation is very important to make

the entire employee efficient for all departments.

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Appreciation: No doubt that in BCBL female employees is more efficient and hard

working than male employees. It is very important to appreciate them and give them

proper respect because if they get the appreciation then they can increase their volume of

work. It is not only for the female it is also important both for male and female

employees.

Some other important factor that should be focused on the development process-

Time consumed at service level should be minimized at optimum level.

Evaluates customer’s needs from their perspective and explains logically the

shortcomings.

Improve office atmosphere to give customers better feeling.

Use of effective MIS (Management information system).

To deliver quality service top management should try to mitigate the gap between

customer’s expectation & employee’s perception.

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Conclusion

There are a number of nationalized and foreign banks operating their activities in Bangladesh.

The BCBL is one of them. For the future planning and the successful operation in achieving in

its’ BCBL goal in this current competitive environment this report can be a guideline.

Bank always contributes towards the economic development of a country. BCBL, compared with

other banks are contributing more by investing most of their funds in fruitful projects leading to

increase in production. It is obvious that right thinking of this bank including establishing a

successful network over the country and increasing resources, will be able to play a considerable

role in the portfolio of development financing in the developing country like ours.

BCBL continues to play its’ leading role in socio-economic development of the country as a

companion of Independent Bangladesh. Besides its’ traditional function such as deposit

mobilization, deployment of fund in trade, commerce, industry, agriculture, import & export

business, outward and inward remittance as an agent of Bangladesh Batik of BCBL has emerged

as the pioneer of playing key role in the country.

Bangladesh Commerce Bank is a private bank but it has no attractive environment ii their branch

and all branches are not computerized, even total cash are not properly use when this bank

develop their all branch by attractive environment and computerized. On the other hand cash are

properly used at that time this bank reached in the top-level private bank in our country. If the

Bank cannot fulfill these things, they cannot run in the future with their competitors Bank.

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Acronyms

BB Bangladesh Bank

BCBL Bangladesh Commerce Bank Limited

BL Bill of Lading

CC Cash Credit

C & F Clearing & Forwarding

CIB Credit Information Bureau

CRF Clean Report Findings

EPB Export Promotion Bureau

ERC Export Registration Certificate

EXP FormExport Form

IBCA Inter Branch Credit Advice

IBCT Inter branch Credit Transaction

IBDA Inter Branch Debit Advice

IRC Import Registration Certificate

LIM Loan against Imported Merchandise

LATR Loan against Trust Receipt

DIBOR Dhaka Inter Bank Offer Rate

OBC Outward Bills for Collection

PAD Payment against Document

SOD Secured Overdraft

SWIFT Society for Worldwide Interbank Financial Telecommunication

TIN Tax Identification Number

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Bibliography

Brigham, Eugene F Joel E. Houston, “Fundamental of Financial Management”, Tenth Edition, Harcourt Publisher International Company, 2001.

Basudevan, S.V., Theories of Commercial Banking, Reading Materials on Theory & Practice of Banking (B-101), Bangladesh Institute of Bank Management (BIBM), 2000.

Others

Diary-Diary has been maintained regularly to record all the activities of practical orientation.

Bangladesh Commerce Bank Limited, Annual Report 2008

Bangladesh Commerce Bank Limited, Financial Transaction’s Files.

Website

www.bcblbd.com

www.bb.org.bd

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Appendix

Board of Directors

1. Mr. A.Q. Siddiqui (Chairman) 2. Mr. Mahmudul Huq Bhuiyan (Director)

3. Mr. Md. Shafiqul Azam (Director)

4. Mr. Md. Emdadul Hoque (Director)

5. Mr. Rana Kaiser (Director)

6. Mr. Manowar Hossain (Director) Managing Director

7. Mr. Anis Ahmed (Director) Managing Director

8. Mr. Abbas Uddin Ahmed (Director)

9. Mr. Md. Humayun Kabir (Director) Managing Director

10. Dr. Md. Zillur Rahman (Director) Managing Director

11. S. A. Chowdhury (Managing Director)

12. Mr. Md. Humayun Kabir (Observer) General Manager

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Bank Executive

SL Name Designation

01. Mr. S.A. Chowdhury MD

02. Dr. Muhammad Asaduzzaman DMD

03. Mr. M.A. Motalib Chowdhury CEO*

04. Mr. M Ebadat Hussain EVP

05. Mr. Md. Shamsuddin Ahmed SVP

06. Mr. Md. Ghulam Nabi SVP

07. Mr. Sagir Ahmed SVP

08. Mr. Salim Hasan SVP

09. Mr.K.M. Ashraf Hossain SVP

10. Mr. Md. Abul Hossain SVP

11. Mr. Md. Jahangir Alam VP

12. Mr. Selim Ahmed VP

13. Mr. S.M. Waliullah VP

14. Mr. Ehsan Ahmed Rouf VP

15. Mr. Anis Uddin Ahmed VP

16. Mr. S.M. Reazur Rahman VP

17. Mr. H. M. Abul Kalam Azad VP

18. Mr. Md. Kamruzzaman Akand VP

19. Mr. Md. Shafiqul Islam VP

20. Mr. Md. Idris Ali VP

21. Mr. Afzal Hossain VP

22. Mr. Md. Abdul Halim VP

23. Mr. S.M. Alamgir VP

24. Mr. Dewan Md. Moniruzzaman VP

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25. Mr. Md. Shahadat Hossain VP

26. Mr. Ali Azam Chowdhury VP

27. Mr. Md. Kabir Ahmed AVP

28. Mr. Mushfique Hossain AVP

29. Mr. Syed Akhter Hossain AVP

30. Mr. Md. Enamul Hoque AVP

31. Mr. S.M. Showkat Ali AVP

32. Mr. Md. Nizamuddin AVP

33. Mr. Md. Saiful Islam AVP

34. Mr. Mbdul Munim Chowdhury AVP

35. Mr. Md. Mahabub Morshed AVP

1

2010 2009 2008 2007

TAKA TAKA TAKA TAKA

763,123,871 778,555,729 518,019,218 434,415,228

174,197,323 131,700,299 116,593,381 125,275,724

588,926,549 646,855,430 401,425,837 309,139,504

4,169,752,271 984,808,753 907,161,176 762,086,503

4,109,453,871 943,891,978 871,256,479 707,986,782

60,298,400 40,916,775 35,904,697 54,099,721

330,000,000 450,000,000 410,000,000 360,000,000

1,472,321,723 710,059,072 645,771,571 508,375,581

1,127,904,760 693,348,800 640,478,600 504,749,500

344,416,963 16,710,272 5,292,971 3,626,081

7,600,797,170 5,526,804,353 5,018,350,550 4,205,522,665

7,599,373,830 5,523,312,097 5,006,494,973 4,191,386,707

1,423,340 3,492,256 11,855,577 14,135,958

665,222,894 729,397,327 767,637,716 804,832,317

8,266,020,064 6,256,201,680 5,785,988,266 5,010,354,982

48,180,592 38,953,476 37,186,676 37,730,040

528,961,643 209,240,780 216,674,321 205,429,061

- - - -

15,578,360,165 9,427,819,490 8,520,801,228 7,318,391,395

100,000,000 - - -

12,187,614,460 7,604,975,266 6,786,866,290 5,682,937,214

1,965,647,110 541,337,121 798,680,849 601,927,176

989,904,941 898,657,064 639,132,568 574,598,959

1,334,453,570 662,053,186 3,568,352,651 3,067,812,879

5,026,466,909 3,965,746,954 573,108,556 413,697,365

752,111,890 663,816,075 513,163,612 379,613,223

160,908,668 131,060,021 90,383,257 98,928,342

1,820,000,000 400,000,000 420,000,000 450,000,000

138,121,373 342,304,846 184,044,799 96,359,270

58,628,474 71,727,047 84,802,265 106,875,766

1,085,716,211 732,372,478 629,136,805 523,729,152

13,431,959,145 8,409,074,791 7,500,805,360 6,313,542,132

1,988,742,800 920,000,000 920,000,000 920,000,000

39,000,000 39,000,000 39,000,000 39,000,000

- - 54,250,000 54,250,000

98,329,157 65,792,413 35,453,035 52,710,277

3,848,512 3,848,512 3,848,512 3,848,512

11,836,557 11,836,557 11,836,557 -

- 4,395,060 - -

4,643,994 (26,127,843) (44,392,236) (64,959,526)

2,146,401,020 1,018,744,699 1,019,995,868 1,004,849,263

15,578,360,165 9,427,819,490 8,520,801,228 7,318,391,395

Total Shareholder's Equity

TOTAL LIABILITY AND SHAREHOLDER'S EQUITY

Revaluation Reser ve on DSE Member ship

Statutory Reserve

Other Reserve

Revaluation Reser ve for HTM Securities

Exchange Equalizaton Account

Surplus/(Deficit) in Profit and Loss account

TOTAL LIABILITIES

SHAREHOLDER'S EQUITY

SHARE CAPITAL

Paid-up-Capital

Share Capital BCI Ltd.

Bills Payable

Bank Deposit

Other Deposits

Deposits(BCI)

OTHER LIABILITIES

DEPOSITS AND OTHER ACCOUNTS

Current Deposit and Other Accounts etc.

Savings Bank Deposits

Fixed Deposits

Short Term Deposits

Deposit under different schemes

TOTAL ASSETS

LIABILITIES AND CAPITAL

Borrowings from other Banks & Financial Institutions and agents

Loans & Advances BCI

Total Loans and Advances

Fixed Assets including premises and furniture and fixtures

OTHER ASSETS

NON-BANKING ASSETS

Government

Others

LOANS AND ADVANCES BCBL

Loan, Cash Cr edit and Over Draft etc.

Bills Purchased and Discounted

INSTITUTIONS

In Bangladesh

Outside Bangladesh

MONEY AT CALL AND SHORT NOTICE

INVESTMENTS

CASH

Cash in Hand ( Including foreign Currencies)

Balance with Bangladesh Bank and its agent bank ( s)

(Including Foreign Currencies)

BALANCE WITH OTHER BANKS & FINANCIAL

Bangladesh Commmerce Bank Limited

Balance Sheet

PARTICULARS

PROPERTY & ASSETS

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1

2010 2009 2008 2007

TAKA TAKA TAKA TAKA

13,231,321 13,231,321 13,231,321 13,231,321

100,834,581 104,024,022 398,937,233 199,322,657

634,746,923 250,975,065 397,086,762 601,926,411

67,250,528 23,547,453 4,096,328 9,956,293

71,192,301 554,287,301 71,530,301 71,530,301

- - 471,081,000 404,400,000

8,872,556,554 946,065,162 1,355,962,945 1,300,366,983

- - - -

- - - -

- - - -

- - - -

- - - -

- - - -

- - - -

- - - -

- - - -

887,255,654 946,065,162 1,355,962,945 1,300,366,983 TOTAL OFF-BALANCE SHEET ITEMS

Undrawn note issuance and r evolving

underwriting facilities

Undrawn formal standby facilities, cr edit lines and

other commitments

Total

OTHER COMMITMENTS

Documentary Credits and shor t term trade

related transactions

Forward assets purchased and forward

deposits placed

Off Balance Sheet

Bills for Collection

Other contingent liability

Case against the bank which not acknowledged by the bank

TOTAL CONTINGENT LIABILITIES

CONTINGENT LIABILITIES

Contra entries (BCI)

Letter of Guarentees

Letter of Credit

Bangladesh Commerce Bank Limited

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1

2010 2009 2008 2007TAKA TAKA TAKA TAKA

926,555,777 905,556,240 634,800,634 510,962,381 621,149,033 552,907,005 523,104,891 438,607,424 305,406,744 352,649,235 111,695,743 72,354,957 178,700,106 71,751,529 48,528,881 25,732,318 90,933,697 43,619,296 37,088,348 29,240,996 42,740,676 21,850,689 17,611,529 8,897,202

312,374,479 137,221,514 103,228,758 63,870,516

617,781,223 489,870,749 214,924,501 136,225,473

184,540,144 142,390,307 123,167,369 118,213,319 28,731,799 18,418,714 20,576,907 16,343,561

599,498 435,158 527,404 148,260 4,096,523 2,708,095 3,102,508 3,536,508 9,832,971 5,332,608 5,198,909 3,945,369 5,739,353 1,641,200 1,537,400 1,314,457

771,150 692,000 755,326 602,248 100,000 400,000 653,510 1,644,710

15,528,913 12,256,918 10,204,458 7,726,421 42,425,103 17,465,881 19,494,883 12,050,963

292,365,455 201,740,881 185,218,674 165,525,816 325,415,758 288,129,868 29,705,827 (29,300,343) 100,000,000 51,800,000 - -30,000,000 - - -32,732,049 84,632,979 - -

162,732,049 136,432,979 - -162,683,719 151,696,889 29,705,827 (29,300,343) 99,375,138 110,390,792 3,197,372 -

100,000,000 110,635,242 3,197,372 -(624,862) (244,450) - -

63,308,582 41,306,097 26,508,455 (29,300,343)

32,536,744 30,339,378 5,941,165 -- - - -- - - -

30,771,838 10,966,719 20,567,290 (29,300,343) 3 4 3 (3)

Retained Earnings/(Loss) carried forward Earning per Share(EPS)

APPROPRITATIONSStatutory Reserve General Reserve Dividends etc.

TOTAL PROVISION (D) TOTAL PROFIT/(LOSS) BEFORE TAX (C-D) PROVISION FOR TAX Provision for taxProvision for Deferred TaxNET PROFIT/(LOSS) AFTER TAX

Other Expenses Total Operating Expenses (B) Profit/(Loss) before Provision (C)=A-B Provision for Loans & Advances Provision against Un Classified LoansOther Provisions

Postage, Stamp, T telecommunication etc. Stationery, Printing, Advertisement etc. Managing Director's salary and allowances Director's Fee Audit & Evaluation Fee Depreciation & Repair to Fixed Assets

TOTAL OPERATING INCOME (A)

OPERATING EXPENSESSalaries and Allowances Rents, Taxes, Insurances, Lighting etc. Legal Expenses

Net Interest Income Income from Investments Commission, Exchange Ear nings & Brokerage Other Operating Income

OPERATING INCOME Interest Income Less: Interest Paid on Deposits and Bor rowings

Bangladesh Commerce Bank Limited Profit and Loss Accounts

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2010 2009 2008 2007TAKA TAKA TAKA TAKA

1,016,111,246 919,934,757 671,888,982 540,203,377 (583,850,852) (575,484,571) (523,104,891) (438,607,424)

885,146 868,418 175,214 158,707 90,933,697 43,619,296 - -

- - (124,704,769) (119,527,776) (190,279,497) (144,031,507) - -

(42,661,293) (29,029,810) (30,629,035) (25,572,765) (1,814,840) (14,409,179) (8,310,166) (10,523,104)

241,921,365 63,445,410 65,965,196 34,470,813 (42,425,103) (10,793,900) (21,431,123) (14,446,181) 488,819,868 254,118,824 29,849,408 (33,844,353)

1,906,443,679 199,806,090 327,139,629 904,267,872 - - (66,996,000) (15,750,618) - - - -- - - -

(2,009,818,384) (470,213,414) (775,633,284) (340,595,675) (319,720,864) (85,129,753) (17,494,316) 231,002,036

1,420,000,000 (20,000,000) (30,000,000) 100,000,000 2,362,639,194 688,108,976 1,133,929,076 923,705,592

353,343,733 87,040,281 83,334,152 5,906,537 - - - -

2,395,263,547 453,924,914 356,989,037 870,423,519

- (11,417,301) (1,666,890) -- - - -

(9,227,116) (11,453,325) (7,910,383) (19,539,211) - - - -

(9,227,116) (22,870,626) (9,577,273) (19,539,211)

1,068,742,800 - - -- - - -

1,068,742,800 - - -3,454,779,230 431,054,288 347,411,763 850,884,308

- - 66,996,000 15,750,618 2,936,001,672 2,475,658,994 2,061,251,231 1,194,616,305 6,390,780,902 2,906,713,282 2,475,658,994 2,061,251,231

Net Increase/(Decrease) in Cash (A+B+C) Effects of Changes in CRR Maintained with Bangladesh Bank Opening cash & Cash Equivalent Closing Cash and Cash Equivalent

Net Cash used in Investing Activities (B)

CASH FLOW FROM FINANCIAL ACTIVITIESReceipts from issue of or dinary Shares/(Redemption of Share capital) Dividend paid Net Cash Flow from Financial Activities (C)

CASH FLOW FROM INVESTING ACTIVITIESProceeds from Sale of Secur ities Increase/(Decrease) in Cash due to Sale and Pur chase of Assets (Purchase)/Sale of Property plant and equipment (Purchase)/Sale of Subsidiar y

(Increase)/Decrease in Other Assets Increase/(Decrease) in Deposits from Other Banks Increase/(Decrease) in Deposits from Clients Increase/(Decrease) in Other Liabilities Increase/(Decrease) in Trading Liabilities Net Cash Flow from Operating Activities (A)

Increase/Decrease in operating Assets and Liabilities (Increase)/Decrease in Statutor y Deposits Purchase/Sale of T rading Securities (Increase)/Decrease in Loan & Advances to Other Banks (Increase)/Decrease in Loan & Advances to Clients

Recoveries of Loans Pr eviously Written Off Payment to Supplier s Income Tax paid Receipts from other Operating Activities Payment for other Operating Activities Operating Profit Before Changes in current Assets & Liabilities

CASH FLOW FROM OPERATING ACTIVITIESInterest Receipts in cash Interest Payment Dividend RecieptsFee and commision receipts in cashSalary & Allowances Payments

Bangladesh Commerce Bank Limited Cash Flow Statement

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