report on e-help

8/7/2019 Report on E-help

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A

PROJECT REPORT ON

PREPARED BY

SAIYED MO.ATIQ086080307545

PATEL VIJAY08608030753

PATEL KEYUR0860803075933

VAGHELA RUPESH086080307558

SEMESTER 5

DIPLOMA IN COMPUTERENGINEERING

Guided By:

Miss. Nikita Patel.


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BHAGWAN MAHAVEER POLYTECHNICVESU, SURAT-395 007 (GUJARAT)

YEAR: 2010 2011

CERTIFICATE

This is to certify that Saiyed

Mo.Atiq S. having Exam No. 086080307545 student

of Diploma in Computer Engineering of Semester 5th

has satisfactorily completed his Project e-help forthe practical fulfillment for the award of diploma in

Computer Engineering. Under my guidance during

Nov-Dec 2010.

Date:

Signature of Guide

Signature of H.O.D.


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(Miss.Nikita Patel)(Mrs.Dipika Patel)

PrincipalSignature of

(Mr. Amit C. Thakor)Examiner

DepartmentOf


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Computer Engineering

ABSTRACT

A typical user of a computer comes across a variety of problems in

his/her everyday life computing. These problems vary from a minute

software related one limited to some applications having some bugs to

some which hamper his daily use of the computer. Because it also

contains a large number of hardware parts and mostly because of the

hardware related ignorance of the user, any sort of hardware problem will

lead to a complete shutdown of his/her system.

This is where a web application like E-Help comes into picture. It is a onestop place providing the solutions to all the problems, be it software or

even hardware. It is accessible and open to all users who can minute their

search and find their specific problem relating to hard wares or soft wares

and also find an appropriate solution to it.

A unique feature of E-Help is that it takes into consideration the large

variety of problems that exist. It means that if the solution to a particular

problem is not available on the website, the user can lodge his/her own

problem and an appropriate solution will be sent to him/her. Also the listsof service centres are available on the site which will make both an

interactive and a user friendly site to work through.


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ACKNOWLEDGEMENT

We are very grateful to our Principal Mr. Amit C.

Thakor (M.E. (Mech.) LL.B.) for providing us with an

environment to complete our project successfully.

We would like to thank Miss. Nikita Patel

(B.E.Comp.) for her unwavering support during the entire

course of this project work.

We are deeply indebted to our Head of the

Department Mrs. Dipika Patel, who modeled us both

technically and morally for achieving greater success in

life.

We are very grateful to our project guide Miss.

Nikita Patel, for being instrumental in the completion of

our project with his complete guidance.

Finally, we take this opportunity to extend our deep

appreciation to our family and friends, for all that they

meant to us during the crucial times of the completion of

our project.

Thanking you,


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Prepared by:

SAIYEDMO.ATIQ0860807545

PATEL VIJAY0860807539

PATEL KEYUR0860807533

VAGHELA RUPESH0860807558

TABLE OF CONTENTS

1. INTRODUCTION 01

2. USER REQUIREMENSPECIFICATION 02

3. ANALYSIS AND DESIGN 03

DATA FLOW DIAGRAM 10

ENTITY RELATIONSHIP DIAGRAM 14

4. DATA STRUCTURE 15

DATA DICTIONARY 15

5. SNAPSHOT 17

6. TESTING 25

7. LIMITATION OF SYSTEM 27

8. FUTURE SCOPE OF SYSTEM 28


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9. REFERENCES 29

10. BIBLIOGRAPHY 30

INTRODUCTION

E-Help will provide the user with an interactivesolution to all the problems related to hard wares andsoft wares.

Has an extensive list of solutions for both the

categories which the user can select from. Provides the facility allowing the user to upload

his/her own problem if required. Has a list of available service centers if the website is

unable to provide any solution. Provides the solution to the users without the need

going to the service centers. Easily accessible and open to all clients.

Provides an interactive and user friendly UI.


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E-Help is a one-stop place for all the hardware andsoftware related problems.

USERREQUIREMENSPECIFICATION

Necessary Function:

Authentic Application.

Easy database editing for administrator. Application should not degrade the

performance of the clients machine.

Easy updating of Application.

Desirable Function:


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Affordable.

Easy installation, updating and usage ofApplication.

Application for different operating system.

Other Function:

Upload facility.

User can write his\her Feedback.

ANALYSIS AND DESIGN

Analysis:

What are the users demonstrable needs?

User needs a wed-based system, which will remove all theabove-mentioned problems that, the user is facing. Theuser wants a web-based system, which will reduce thebulk of paper, provide ease of work, flexibility, fast record

finding, modifying, adding, removing and generating thereport.

How can the problem be redefined?

We proposed our perception of the system, in accordancewith the problems of existing system by existing bymaking a full layout of the system on paper. We tallied the

problems of existing system by making system and


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requirements. We were further updating in the layout inthe basis of redefined the problems. In feasibility studyphase we had undergone through various steps, whichare described as under.How feasible is the system proposed? This was analyzedby comparing the following factor with both the existingsystem and proposed system.

Cost:The cost required in the proposed system is comparativelyless to the existing system.

Effort:Compared to the existing system the proposed system willprovide a better working environment in which there willbe ease of work and the effort required will becomparatively less than the existing system.

Time:

Also the time required generating a report or for doing anyother work will be comparatively very less than in theexisting system. Record finding and updating will take lesstime than the existing system.

Labour:In the existing system the number of staff required forcompleting the works is more while the new system will

require quite less number of staff.

System Interface:Application would be a self-contained system. It will notaccess data of another application not will other haveaccess to its data.

User Interface:

Application will be accessed through a Browser Interface.The interface would be viewed best using 1024 x 768 and


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800 x 600 pixels resolution setting. The software would befully compatible with Microsoft Internet Explorer for version6 and above. No user would be able to access any part ofthe application without logging on to the system.

Hardware Interface:

Microprocessor: Pentium IV series or above.

Memory: 512 MB Minimum.

Hard-Disk Space: AS per installation.

Software Interface:

Language: ASP.NET Using C#.

Database: Ms Access 2005.

OperatingSystem: Microsoft Windows

XP/Windows 7.

Software: Microsoft Visual Studio 2008.

Communication Interface: The system should beaccessed over LAN or WAN. For Clients to accessapplication server the network should be running TCP/IPprotocol.

Operations:User side:


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Interactive operation using option provided in theapplication, Example Data Entry generation and viewing ofreports.

Admin side:Database backup should be taken every day. In case ofdata base crash, last backup should be restored.

User Characteristics:The end user of the software can be divided into twocategories Administrator. Access to master forms for thepurpose of data entry and report.

Operator:

Access to his corresponding records and givingexamination only.

Bottlenecks Identified in Existing system:

The first problem is that there are loads of hard copieddocuments being generated. This brings us to the age-olddiscussion of keeping information in the form database

versus keeping the same on sheets of paper. Keeping theinformation in the form of hard-copied documents leads tothe following.

1.Lack of space:It becomes a problem in itself to find

space to keep the sheets paper being generated as a

result of the ongoing discussion. The documents being

generated are too important to ill-treat.

2. Filling poses a problem:Filling the document

categorically is a time consuming and tedious

exercise.

3.Filtering is not easy:It becomes hard to filter

relevant documents for the irrelevant ones if the count

of the same crosses a certain manageable number.


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4.Reviewing becomes time-consuming:All the

process done manually at the institute and all the

record are maintained on the papers. So the

maintenance of the record is very difficult in thedepartment and as well as its very difficult for the

workers to check the record. The Existing system is

paper based, time consuming, monotonous, less

flexible and provides a very hectic working schedule.

The chance of loss of records is high and also record

searching is difficult. Maintenance of the system is

also very difficult and takes lot of time.

5. Result Processing is slow due to paper work and

requirement of staff.

Need for the New System:

To solve these problems they required a computerizedsystem to handle all the works. They required a webbased application that will provide a working environmentthat will be flexible and will provide ease of work and willreduce the time for report generation and other paperworks.

Aims and Objective:

The main purpose behind the proposed system is toprovide a comprehensive computerized system, which cancapture, collate and analyze the data from these wardsand evaluate the impact of the program.

Constraints, Assumptions, Dependencies:Constraints:


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As this system is based on client server technology, so fornormal operation minimum of 64 MB RAM will be requiredon all clients.

Assumptions:

In general it has been assumed that the user hascomplete knowledge of the system that means user is nota naive user. Any data entered by him/her will be valid. Tomake the software as user friendly as possible but at thesame time keeping in minds user requirements.

Server OS should be Windows NT/2000/XP.

Client PC should be Windows 9X/NT/Workstation orWindows 2000 with latest service pack.

Dependencies:

It depends that the one should follow the international

standard for the generating the User ID & should fill therelated information in the proper format.

Software System Attributes:

Usability:The links are provided for each form. The user is facilitiesto view and make entries inthe forms. Validation is

provided in each field to avoid inconsistent or invalid entryin the database. Some forms consists Hyper Links, whichprovided further details. Report screen contains text boxesand drop list, which provides can be produced.

Security:Application will allow only valid users to access thesystem. Access to any application resource will depend

upon users designation. There are two types namely


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Administrator and student. Security is based upon theindividual user ID and Password.

Maintainability:The installation and operation manual of examinationmanagement system will be provided to the user.

Availability:System will be available the clock except for the timerequired for the backup of data.

Acceptance Criteria:

The software meets the function requirement andperforms the functionality effectively and efficiently.

A user-friendly interface with proper menus.

Data transfer should be accurate and within areasonable amount of time keeping in mind thenetwork traffic.

The system should not allow entry of duplicate key

valued. System should have ability to generate transaction

logs to avoid any accidental loss of data. Log file should also be generated.

Purpose:

This Web application provides facility to conductonline examination worldwide.

It saves time as it allows number of student to givethe exam.

Time and display the result as the test gets over, sono need to wait for the result. It is automaticallygenerated by the admin.

Administrator has a privilege to a create, modify and

delete the test paper and its particular questions.


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User can register, login and give the test with hisspecific id, and can see the result as well.


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Data Flow Diagrams

DATA FLOW DIAGRAM

E-help

0

User

Admin

E-helpDB

Level 0 [Context Diagram]


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Level-1

Level-2

New Compony

Registration1

Search Compony

2

User CmpDS

Level-1 [User Side]

Manage Compony

Detail3

Manage User4

Admin

CmpDSDDB

Reg-DS

Level-1[Admin]


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Level-2

ADDCmp

Detail1.1

Search/update/delete

Cmp Detail

1.2

View CmpDetail

1.3

User

Cmp DS

Level-2 [View Cmp Registration]

UserSearch Cmp or

Service or product2.1

View

DetailedSearch

2.2

Send Mail

2.3

Maintain log

2.4

CmpDS

Log DS

Level-2[Search Compony]


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ENTITY RELATIONSHIP

Admin

View

Cmp3.1

Approve/Rejec

tCmp3.2

CmpDS

Level-2 [Manage Copmony Detail]

Admin

Add

User4.1

Insert/Update/Delete

User4.2

View User

Detail4.3

Register DS

Level-2[Manage User Detail]


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DIAGRAM

DATA STRUCTURE


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1. Login Table

2. Problem Table

3. Sub Problem Table

4. Linking Table

5. Service Centre Table


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6. Feedback Table

SNAPSHOT


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1-Login Page

2-Registration form


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3-Main Page


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4-Upload Page


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5-Service Centre Page


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6-About Us


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7-Feedback


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8-Contact Us


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TESTING


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1- User not insert any detail in form

2 Error appear in the form


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LIMITATION OF SYSTEM


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In e-help data base can not insert automatically

Administration have insert data If e-help has no solution for user problem then e-help

can only give particular address of service centre there

are no more potion


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FUTURE SCOPE OFSYSTEM

In future this web application cansolve every problem of any type ofuser problem

It is possible that e-help can solve notonly hardware and software problembut also networking and other

problem of computer


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REFERENCES


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BIBLIOGRAPHY

1: http://www.microsoft.com

2:http://www.justdial.com

3:http//www.google.com

Conclusion
http://www.microsoft.com/http://www.justdial.com/http://www.google.com/http://www.microsoft.com/http://www.justdial.com/http://www.google.com/


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E-Help is a one-stop place for all the hardware and

software related problems.

report on e-help

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