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TE16-KLP-09B-0006

Course Code: Document no: Vers ion:

Copyr ight © Transnet Engineer ing, an Organ isat ional Divis ion of Transnet SOC Limi ted .

Transnet Engineering

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School of Engineering

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Copyright © Transnet Engineering

©. No part of this document may be reproduced, republished, redistributed,

exploited or transmitted in any form or by any means, electronic, including

photocopying, recording, or by any information storage and retrieval system,

without the express written consent of Transnet Engineering, an

Organisational Division of Transnet SOC Limited.

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E- Learning Solut ion TE16-KLP-09B-0006 School of

Engineering

Course Code: Document no: Vers ion: Page i i


Glossary of Acronyms

The following acronyms are used in this document:

Acronym. Meaning

SAP Systems Applications and Products

SAP LSO SAP Learning Solution

ICT Information and Communications Technology - or

Technologies

SoE School of Engineering

TE Transnet Engineering

SCORM Shareable Content Object Reference Model

ATL Apprenticeship Technical Learning

ETD Educational Training and Development

TVET Technical and Vocational Education and Training

ICT Information and communications technology

HET Higher Educational Training

Glossary of Icons

The following icons / symbols are used in this document:

Icon Meaning Icon Meaning Icon Meaning

Background

Purpose

Appendix

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Transnet Engineering (TE) is one of the five Operating Divisions of Transnet Limited (SOC), is a leading South African supplier to the railway industry through manufacturing, upgrading and refurbishment of rolling stock and rail related products. Transnet Engineering’s principal objec tive is to meet and exceed all its commitments and obligations, and the expectations of all its stakeholders, central to delighting its customers, the empowerment of a competent work force and good corporate governance are core values of Transnet Engineering. The Transnet School of Engineering (SoE) is a well-established and reputable Training Institution that focuses on the delivery of various competencies in the Engineering Industry. The school aims to provide all Transnet Operating Divisions with skilled people, with the relevant competencies in various engineering and functional fields so that they can perform their duties. The institution is quality and safety compliant, has a long history in engineering related training with full accreditation by t he Transport Education and Training Authority, Merseta and other sector training Authorit ies. The institution furthermore has excellent relationships and partnerships with Original Equipment Manufacturers, such as General Electric, Electric Motive, local TVET (Technical and Vocational Education and Training ) and HET (Higher Educational Training) institutions around the country and is also registered as an assessment centre for Artisan Trade testing in various trades. In the year 2013, SoE has partnered with ICT ( information and communications technology) in implementing e-learning in TE. The purpose of implementing e -learning was to determine the readiness of the organisation in embracing blended learning training. The implementation was a success as a result TE business is now ready to implement blended learning as a solution to business and to align with 2021 vision of TE.

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Purp ose of Re imp lem ent at ion

Transnet Engineering has identif ied the need to move away f rom reliance

on instructor-led training to e-Learning and blended training environments ;

in order to better service the needs of TE learners and assist in managing

capacity issues.

The current e-Learning application does not meet the training needs of the

learner. The lack of adequate environments to service large numbers of

staff at a time, users are not always properly trained and competent

enough to properly fulfi l their roles.

TE took into consideration the benefits and advantages of e-Learning by

implementing eleven (11) e-Learning modules in the Logistic and Finance

environment respectively. To date due to legislative requirements, changes

in technology, company branding, policies and procedures these modules

requires updating and the current system enhancement to cater for other

multimedia facets like audio and video streaming, virtual learning,

customised reporting and mobility etc.

Over and above the eleven existing modules it has now become prevalent

to develop all Apprenticeship Technical Learning (ATL) material to e -

Learning inclusive of assessment, moderation and audit trail s.

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Scope of Work

Transnet Engineering School of Engineering (SoE) requires tools to satisfy the

following:-

1. The e-platform (front-end)-

a. Learning Solution Management Tool (LSO- SAP compatible) and

Authoring Tool (SCORM compliant).

b. Initiate an end-to-end solution for developing and delivering e -

learning programmes.

2. The e-development (back-end) - Design, Develop and Configuration.

3. Redevelop internal resources to build Transnet in order to provide and

coordinate centralized support for e -learning.

Expected outputs:-

1. Enable the end-user to optimally util ise the learning solution.

2. Enable system user to customise and provide first level technical support

to the learner.

3. Design and develop learning content for e-learning.

4. Create an environment for the end user to carry out self -help training.

Expected Design and Content Management Outputs:-

1. Tool to design, develop and execute virtual training and assessments.

2. Enable assessment moderation by the responsible Educational Training

and Development Practitioners (ETDPs)

3. Enable customisation of learning material and assessments .

4. Reporting requirements.

5. Tool to be able to send feedback workflow to end -user (computer based

and non-computer users):

a) Assessment Feedback to the Assessor.

b) Assessment Feedback to the Trainer for remedial purpose .

c) Feedback to the Assessment Designer.

d) Tool to bookmark current chapter.

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6. Enable multi -media functionality.

I. Computer-controlled integration of font, graphics, drawings, stil l

and moving images (video), animation, audio, and any other media

where every type of information can be represented, stored,

transmitted and processed digitally.

II. Voice-over facilities.

III. Video manufacturing facil ities.

7. Tool to have gate-keeping and logging capabil ities .

8. Tool to have selection of multiple Functional/Technical dictionaries,

Annexures and Glossary embedded into the content and/or assessment

tool.

9. The solution to withstand technology changes over t ime without costly

redesign, reconfiguration or recoding. No modifications to the learning

object wil l be required in order for it to function even as software

systems and platforms are changed or upgraded.

10. A learning object to be developed to meet the minimum SCORM standard s

which should remain usable in any SCORM-compliant learning

management system into the future; regardless of the changes to

technology or developments within the SCORM standard itself.

Phase II Roll-out

1. Implementation of Mobility Integration – the usage of tablets for

assessments.

2. Tool to enable continuous version control .

3. Transferred the necessary knowledge and skills from consultants to

Transnet Engineering to enable the business to take ownership of the

usage of the Learning Solution.

4. Determine the maintenance st rategy and process of the learning material.

5. Introduce full scale virtualised training and assessment.

Integration Requirements

1. SCORM compliant .

2. Tool to update reporting data required within SAP environment.

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Location Indication

1. This tool should be hosted within Transnet /TE hosted server environment

and to be accessible country wide by SoE Practit ioners and end users.

Services

1. External Project Resources (4) reporting to the Project Manager and

Change Management Manager. (To be provided by the suppl ier):

a) TE Resources

b) Project Manager

c) Change Management Manager

d) ICT Support

e) ICT Infrastructure

f) Curriculum and Content Developers

2. Skills and knowledge transfer to the following:

g) Curriculum and Content Developers - 11 people

h) Technical Support (Software) - 5 people

i) Functional Support (Content) - 6 people

Pricing

1. Lease/buy Comparison

a. Leasing option

This option is to indicate the cost of the solution provided in relation to

the following:-

- Licensing cost over 3 years

- Cyclic Software upgrades and access to those and their deployment.

- Solution support (system Tweaks etc.)

- Configuration Costs

b. Outright Purchase

- Licensing

- System support Call outs (rate charge)

- Software cycles (WPB etc.)

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- Configuration Costs

Post Implementation Support

1. Maintenance: - Lifecycle and patch system updates (bil l ing strategy i.e.

t ime and material/lease).

2. Hand holding Support.

3. Decommissioning Strategy (data) .

Service Level Agreement (SLA)

1. Definition of implementation SLA.

2. Definition of post implementation SLA.

3. This to be sign off as the first deliverable at kick off session.

Project Timelines

1. These to defined at project kick off between supplier and cl ient (TE)

Duration

Nine month pilot phase-three development phase and six month functional

pilot phase. This to be gaged against pre-defined success criteria agreed

upon and project kick off session.

1. Phase I

The three month development is inclusive of the following for delivery:

a) Updated eleven existing e-learning modules and system upgrade in

compliance to SAP and SCORM.

b) Research, Design and Development of updated current 13

Apprenticeship Technical Trades Modules and Assessments into e-

learning.

2. Phase II

a) Mobility component to be deployed on the success of Phase I above.

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b) Timelines to be defined on the projection that will be an annexure to

the main project plan.

3rd Party Partnerships/Interventions

1. Server hosting by T-Systems

2. SAP

3. Adobe/HTML

Previous References

1. Previous successful implementation of this nature

2. Blueprint of solutions

3. Site visits ( with current clients)

4. Lessons learnt from previous implementations

Customer Due Diligence

1. Supply Management to setup due diligence session/site visit to TE for

potential suppliers (Costing Accuracy).

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Annex ures

The following are annexures this document:

Technical Requirements

Ideological Workflow Diagram

Question Types Methodology

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1. Technical Definition

Business

The solution must integrates SAP LSO - these interfaces must be determined as

part of the system -:

Upload the learner participation, results to the employees SAP profile on

SAP HCM.

Access to the learning material is via the Learning Portal.

The SAP LSO solution consists of the following components which TE has

implemented and is hosted by Transnet Group-:

It provides specific functions, depending on the role of the user:

Learning Portal – Web based access for learners

Instructor Portal – Web based access for instructors/tutors to run the

courses

Course Administrator Portal – web based access for the relevant

administrator with access to specific functions to the Training

Management system.

Training Management – this is the heart of the LSO solution where all

the back end administration and controls are management from.

Content Management System (CMS) – SAP LSO has a default content

management system, but the use of an alternative is supported and

must be investigated as part of the final design and implementation.

Development

The Software Requirements Specification specifies the requirements of the E-

Learning tool using which people can generate multimedia presentations

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combining video, HTML, images and sl ides and publish it as a web page that is

viewable an all popular web browsers.

Technical Impact

Network impact will be determined by the type and size of the content

developed, and must be taken into account during all design and

implementation phases as this could lead to user frustration should the

network capacity be exceeded.

The solution will also require SAP LSO integrations with the online a ssessment

tool that will be implemented. ICT personnel to be trained on E -learning

Software tools to be able to provide Technical Support.

2. Ideological Workflow Diagram

The workflow diagram comprises of: -

1. The type of information passed between the systems

2. The logic employed by both systems

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2. Different Questioning Methodologies

Questions to include the following types:

Type of the Question Answer

Projected Solution

Multiple Choice Questions

This is an objective type of question where only one option is correct and the

rest are distractors.

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The ___________ is a type of flame that must be used when brazing mild steel.

Neutral to slightly anti-oxidizing flame

Natural to slightly oxidizing flame

Neutral to slightly oxidizing flame

Natural to slightly anti-oxidizing flame

The ___________ is a type of flame that must be used when brazing mild steel. Neutral to slightly anti-oxidizing flame

Natural to slightly oxidizing flame

√ Neutral to slightly oxidizing flame

Natural to slightly anti-oxidizing flame

Drag and Drop In this type of question multiple questions and answers are provided and the learner has to drag and place the correct answer before to the question.

Fill in the Blanks In this type of question multiple answers are provided out of which only one is correct

Question Answer

Fill in the blanks. The recommended bevel for brazing 6 mm mild steel plate is __________ degrees. 35

45

Fill in the blanks. The recommended bevel for brazing 6 mm mild steel plate is 45 degrees. 35

45

Hotspot Questions

A Hotspot Question is a question that allows the user to cl ick on the

correct area within the image. There is only one correct answer to the

question

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Note: Once the answer has been identif ied, a pop up must appear for the learner

to confirm the answer

Sequencing Questions

In this type of question the learner are asked to put items into a sequence

from beginning to end by some rule or according to some principles.

Learners are presented with a l ist of items in an incorrect order and then

they are asked to move the items to put the items into the right relative

positions within the list.

Question Answer

Put the following in the correct process/order. The Procedure to set up the GTAW machine.

Open the gas cylinder valve for a second to blow out all the dirt

Position one gas cylinder next to the back of the welding machine in the upright position and secure it with a chain to prevent it from being knocked over.

Ensure that you have all the equipment you will need to set up the GTAW machine.

Inspect the valve of the cylinder for damage and dirt.

Ensure that the power supply to the welding machine is switched off at the wall socket plug and remove the plug from the socket.

Put the following in the correct process/order. The Procedure to set up the GTAW machine.

Ensure that you have all the equipment you will need to set up the GTAW machine.

Ensure that the power supply to the welding machine is switched off at the wall socket plug and remove the plug from the socket.

Position one gas cylinder next to the back of the welding machine in the upright position and secure it with a chain to prevent it from being knocked over.

Inspect the valve of the cylinder for damage and dirt.

Open the gas cylinder valve for a second to blow out all the dirt

Current Question Types

Example 1

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Name the components of the DC machine as indicated by the arrows.

(a) .................................................. (g) .................................................. (b) .................................................. (h) .................................................. (c) .................................................. (i) .................................................. (d) .................................................. (j) .................................................. (e) .................................................. (k) .................................................. (f) .................................................. (l) .................................................. Answers (a) Shaft (1) (g) Brush Holder (1) (b) Grease Nipple (1) (h) Commutator (1) (c) Yoke (1) (i) End Plate (1) (d) Lifting Hook (1) (j) End Plate (1) (e) Field Pole (1) (k) Bearing Housing (1) (f) Armature (1) (l) Keyway (1)

Example 2

Indicate if the lamps below are burning or not.

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Answer Lp1 No Lp2 No Lp3 No Lp4 Yes

Example 3

Complete the following:-

PREFIX SYMBOL NUMERICAL EQUIVALENT 10x

a Mega b 103

c m d 0,000 001

Answer PREFIX SYMBOL NUMERICAL EQUIVALENT 10x

a Mega M (1) 1 000 000 (1) 106 (1)

b Kilo (1) k (1) 1000 (1) 103

c milli (1) m 0.001 (1) 10-3 (1)

d micro (1) u (1) 0,000 001 10-6 (1)

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Engineering

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