responding to the resilience challenge

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The BCI The world’s leading institute for business continuity Bill Crichton FBCI – Chair of the BCI 20/20 UK Group

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Page 1: Responding to the resilience challenge

The BCI The world’s leading institute for business continuity

Bill Crichton FBCI – Chair of the BCI 20/20 UK Group

Page 2: Responding to the resilience challenge

What is the BCI?

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• Founded in 1994, a Member-Owned, Not-for-Profit Professional Association of Business Continuity Professionals

• A global membership and certifying organization for business continuity professionals

• Over 8,000 members in more than 120 countries working in an estimated 3,000 organizations in the public and private sectors

• We stand for excellence in the business continuity profession • Our certified grades provide unequivocal assurance of

technical and professional competency

www.thebci.org

Page 3: Responding to the resilience challenge

BCI 20/20 UK Think Tank

Responding to the resilience challenge

www.thebci.org

Page 4: Responding to the resilience challenge

• Since its inception, the goal of the Business Continuity Institute has been to promote a more resilient world, and with so much attention being placed on resiliency in recent years, never has this goal been more pertinent.

• When the Institute celebrated its 20th anniversary in 2014, the focus was not on our past achievements, it was on our vision of the future.

• From that vision emerged the 20/20 Think Tank, a group of Thought Leaders from across the discipline with a passion to drive it forward and fine tune it in order to meet the needs of the future.

A Resilient Future

www.thebci.org

Page 5: Responding to the resilience challenge

• The regional groups that make up the 20/20 Think Tank were created to support those working in the profession by performing two main functions: – Shape the direction of the profession, and so develop the

career opportunities for those working in business continuity or resilience.

– Raise the profile of business continuity and resilience, demonstrate their value to business leaders and so get a seat at the top table with resilience embedded into organizational strategy.

A Resilient Future

www.thebci.org

Page 6: Responding to the resilience challenge

• The BCI 20/20 Think Tank is the umbrella name for a series of 20/20 Groups that have been set up worldwide.

• As a global organization, working in a global discipline, it is vital to get a global perspective.

• Current BCI 20/20 Group Chairs include:

– Bill Crichton FBCI

– Ken Simpson FBCI

– John Jackson Hon. FBCI

BCI 20/20 Think Tank

www.thebci.org

Page 7: Responding to the resilience challenge

BCI 20/20 UK Group Members

• KPMG• E&Y• PWC• Deloitte• Kings College London• UK Cabinet Office• BT

• JP Morgan• Credit Suisse• Aon• Zurich Insurance• BP• Royal Mail• Marks & Spencer

Author: Patrick Alcantara DBCI, Senior Research Associate

www.thebci.org

Page 8: Responding to the resilience challenge

20/20 UK Group White Papers

• In August 2015, the UK Group published its first White Paper - the resilience challenge for the business continuity profession - which positioned business continuity as an integral part of resilience.

• In April 2016, the UK Group published its second White

Paper – responding to the resilience challenge – which encourages business continuity practitioners to enhance their skills to provide the opportunity for them in the future to lead the resilience capability within their organization.

www.thebci.org

Page 9: Responding to the resilience challenge

Professor of Management and Marketing at Louisiana State University

Page 10: Responding to the resilience challenge

www.thebci.org

Responding to the resilience challenge

Page 11: Responding to the resilience challenge

Responding to the resilience challenge

Increasing awareness of high-level goals

Interdisciplinary and cross-functional engagement

Improved understanding of risks

Communicating better with other management disciplines

Better emphasising adaptive capacity

Developing leadership skills

BC practitioners need to engage in practices that increase their impact:

www.thebci.org

Page 12: Responding to the resilience challenge

Responding to the resilience challenge

• Understand BC’s place within Organisational Resilience• Leading a resilience practice can be a challenge for BC

professionals• Clarify how resilience features within decision making• Understand the competence, knowledge and

experience required• Develop the competence, knowledge and experience • through qualifications and training • Respond to the strategic imperative of resilience

www.thebci.org

Page 13: Responding to the resilience challenge

www.thebci.org

Towards resilience practice

Page 14: Responding to the resilience challenge

Towards resilience practice

www.thebci.org

Page 15: Responding to the resilience challenge

Towards resilience practice

www.thebci.org

AgilityCrisis leadershipEmerging risks

BrandRegulation

TrustValue creationReputation

Legal

Page 16: Responding to the resilience challenge

• Create efficiencies by harmonising efforts in different disciplines.• Influence organizations to ‘do the right thing’.• Familiarise yourselves with other management disciplines.• Engage counterparts in interdisciplinary teams. • Exercise leadership and communicate strategically.• Put resilience at the top of an organization’s agenda.

Towards resilience practice

www.thebci.org

Page 17: Responding to the resilience challenge

Competencies, knowledge and experience

www.thebci.org

• Individual practitioners: use your BC background as a foundation for understanding other management disciplines and gaining skills.

• Professional bodies: take the lead in identify key skills and recognising skills gained in different disciplines.

• Regulators: engage with practitioners and businesses to identify skills in reinforcing trust and good corporate behaviour.

• Universities: build on available literature and engage with professional counterparts to develop qualifications in resilience

• Business Leaders: management commitment is essential to developing resilience practice to better deploy corporate strategy.

Page 18: Responding to the resilience challenge

Moving towards resilience

www.thebci.org

• Senior resilience roles are likely to be technical, interdisciplinary and require high-level strategic thinking.

• Use your current background as a ‘scaffold’ for acquiring a broad range of resilience-focused information and skills.

• Respond to the challenge - build a resilient organisation

Page 19: Responding to the resilience challenge

The BCI The world’s leading institute for business continuity

Questions