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Verify Usage Does usage match Solution Documentation? Active Global Support July 2012

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Page 1: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

Verify Usage Does usage match Solution Documentation?

Active Global Support

July 2012

Page 2: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

© 2011 SAP AG. All rights reserved. 2

Challenges

Unstandardized business processes across

scattered business landscapes

Different implementation approaches and

strategies

Missing link between business process

documentation and technical realization

No flexibility for business process

adjustments leads to a long time to benefit

Page 3: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

© 2011 SAP AG. All rights reserved. 3

Use cases of Solution Documentation Use Re-documentation for ALM Phases after Go-live

Blueprint

Implementation Execution

Optimization

Initial

documentation

Reverse

documentation

Require- ments

Design

Deploy

Build & Test

Optimize

Operate

Application

Management

Require- ments

Design

Build & Test

Optimize

Operate

Application

Management

Deploy

Page 4: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

© 2011 SAP AG. All rights reserved. 4

Business changes happen without planning Tool supported reverse business process documentation

business

changes

Discovered

Process

model

Planned

Process model

Implementation

and

configuration

Identification via

Reverse

Business

Process

Documentation

“Real”

Usage

“Expected”

Usage

Page 5: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

© 2011 SAP AG. All rights reserved. 5

Solution Re-documentation Content

Solution Re-documentation means having documented core business processes including

the related:

Documentation, e.g. process design, specifications, configuration or business test requirements

Technical objects, e.g. transactions, TBOMs, custom code, background jobs, system configuration, interfaces

System and software components (SAP and non-SAP)

To ensure the best world wide communication the recommended documentation language

is English

What is documented in Solution Re-documentation?

Tab

Structure

Proj. Doc Transactions / TBOMs Configuration

Development Test Cases

Process Outbound Delivery

with WM

Process Design

Outbound Delivery

with WM

OD Integration Test

Process Step Create Sales Order

Step Description /

Spec. / …

VA01 TBOM IMG Object 1

IMG Object 2

Z_VA01_CH

Create Sales Order

Create Sales Order CH

Process Step Create Delivery

Step Description /

Spec. / …

VL01N TBOM

IMG Object 3 Create Delivery

Process Step Picking

Step Description /

Spec. / …

VL35 TBOM

IMG Object 4 Picking with WM

Page 6: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

© 2011 SAP AG. All rights reserved. 6

Solution Re-Documentation is an Enabler for ... – Based on Usage Data

Risk-Based Testing Strategy

Upgrade Preparation / System Consolidation

Standardization / Template Management

Accelerated Innovation

Centralized Documentation Repository

Page 7: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

© 2011 SAP AG. All rights reserved. 7

RBPD sets the course for...

…getting full transparency about real usage of SAP applications

with the most important business processes

…having a comprehensive representation of the current

implemented and used business processes

…doing risk-based testing rather than testing everything

…having a quick and easy way to get business processes

documented in SAP Solution Manager

…having a central entry point to manage and monitor all SAP

solutions and processes

…enabling quick re-use of processes for planned projects (eg. new

implementations, upgrade, template-based rollouts etc.)

…easily creating a central basis for further ALM processes

Reverse Business Process Documentation supports these

requirements and drives business efficiency

Page 8: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

Verification of Solution Re-Documentation

Page 9: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

© 2011 SAP AG. All rights reserved. 9

Customer situation

Solution documentation in SAP Solution Manager

available

Based on pre and self-defined rules, solutions can be automatically and regularly

verified keeping the solution documentation up-to date

Verify Solution Documentation

SAP Solution

Reuse SAP Solution Manager project or solution as

starting point for solution documentation verification

With Solution Documentation Assistant verify if the

documented business processes are still used as

expected

The direct link to the Solution Documentation Assistant

analysis allows a very quick maintenance of missing or

obsolete objects in the SAP Solution Manager project

Page 10: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

© 2011 SAP AG. All rights reserved. 10

Solution Documentation Assistant Verify and Maintain Solution Documentation

Create an Analysis Project based on existing Solution

Manager Project or Solution

Start analysis to detect new or obsolete objects and

process steps

Correct the business process information by adding

the new or removing obsolete objects

Solution Manager

Project

Solution

Documentation

Assistant

Roll-out the new processes

X

Verify Solution Documentation

Page 11: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

© 2012 SAP AG. All rights reserved. 11 Confidential

Verify and Maintain SolDoc – Schematic Data Flow

SAP Solution

Manager Project

Analysis

Project Analysis

Solution Documentation Assistant

Update

SAP Solution Manager

EWA + SQL+ UPL

Page 12: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

Initial Re-Documentation with RBPD

Page 13: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

© 2011 SAP AG. All rights reserved. 13

Solution Documentation Content

Solution documentation means having documented core business processes including:

Documentation, e.g. process design, specifications, configuration or business test requirements

Technical objects, e.g. transactions, TBOMs, custom code, background jobs, system configuration, interfaces

System and software components (SAP and non-SAP)

To ensure the best world wide communication the recommended documentation language

is English

RBPD provides tool support for identifying business processes, system components and

transactions and assigning SAP standard documentation to used processes

What is covered by a Solution Documentation?

Tab

Structure

Logical

Component

Transactions / TBOMs Configuration

Development Test Cases

Process Outbound Delivery

with WM

OD Integration Test

Process Step Create Sales Order

Z_ERP_CH

VA01 TBOM IMG Object 1

IMG Object 2

Z_VA01_CH

Create Sales Order

Create Sales Order CH

Process Step Create Delivery

Z_ERP_CH

VL01N TBOM

IMG Object 3 Create Delivery

Process Step Picking

Z_ERP_CH

VL35 TBOM

IMG Object 4 Picking with WM

Page 14: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

© 2012 SAP AG. All rights reserved. 14

RBPD – Schematic Data Flow

Analysis

Project Analysis

RBPD

Content

Solution Documentation Assistant

SAP Solution

Manager Project Create

SAP Solution Manager

EWA + SQL + UPL

Page 15: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

Additional Use Cases

Page 16: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

© 2011 SAP AG. All rights reserved. 16

Solution Documentation Assistant Risk-Based Testing

Test Preparation

Create Analysis project and Identify core business

processes by usage analysis

Solution Manager

Project

Test Plans

Prioritize business processes / steps by assigning

customer attributes in SAP Solution Manager project

Solution

Documentation

Assistant

Add test cases, test objects and TBOMs to business

process structure

Create (regression-) test plan based on prioritized

project business processes

Create a SAP Solution Manager project

Page 17: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

© 2011 SAP AG. All rights reserved. 17

Solution Documentation Assistant Check Test Progress and Quality Assurance for Testing

Check Test Object Usage

Create test plan based on project business processes

in SAP Solution Manager project and execute tests

Solution Manager

Project

Test Plans

In SoDocA create analysis project based on the

business process information

Solution

Documentation

Assistant

Perform analysis of project business processes in a

test environment (quality assurance system)

Monitor project status in SAP Solution Manager and

use SoDocA to check, if and how often the test objects

have been touched

Page 18: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

© 2011 SAP AG. All rights reserved. 18

Solution Documentation Assistant Upgrade Preparation / System Consolidation

Identify Obsolete Objects

Create an Analysis Project based on the business

process information

Start analysis to detect obsolete custom developments

Correct the business process information by removing

obsolete objects

Solution Manager

Project

Solution

Documentation

Assistant

Use the not used objects list as a starting point for

upgrade planning and a detailed CDMC analysis

X

Page 19: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

© 2011 SAP AG. All rights reserved. 19

Solution Documentation Assistant Template Management / Standardization

Create a Global Template

Choose the system expected to be closest to your

company standard, create a Solution Manager project

and do the Solution Documentation

Create an Analysis Project and run an analysis

Start analysis for a second system/client and compare

the usage of the processes and steps . If there are

differences, evaluate if one can be chosen as standard

Solution Manager

Project

Solution

Documentation

Assistant

Update the Solution Manager project structure with the

new process or step and roll-out the new processes

Page 20: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

© 2011 SAP AG. All rights reserved. 20

Solution Documentation Assistant

Accelerate Innovation

Evaluate Custom Code

Create an Analysis Project based on the business

process information

Start analysis to detect custom developments and

deviations from SAP standard

Compare the usage of processes and custom

developments of one system/client with the usage of

similar objects in other systems/clients

Analyze which processes are more efficient and if they

can be reused in other systems, clients. If yes, update

the solution documentation and roll out the new

functionality

Solution Manager

Project

Solution

Documentation

Assistant

Page 22: Reverse Business Process Documentation - SAPfm.sap.com/data/UPLOAD/files/5 Verify Usage.pdf · Reverse Business Process Documentation supports these requirements and drives business

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