right of boom week 9 h4d stanford 2016
TRANSCRIPT
Right of BoomAfter EOD
Alex ZaheerCS
Cyberpolicy
Andreas PavlouPhysics/International
Security
Nitish KulkarniHardware
Engineering
Alex RichardCS
Gaurav SharmaGSB
Main Sponsor: OSD // JIDAUS Central CommandDIUxBooz Allen HamiltonUS Army Explosive Ordnance DisposalUS Air Force Explosive Ordnance DisposalWe seek to advance JIDA’s mission of
countering improvised threats by developing systems, workflows, and incentives for allied foreign militaries with the goal of improved intelligence fidelity.
10Interviews
2Buyers
117Total
Interviews
4Experts
Hypotheses + Future Plans
Hypothesis: There is potential for the generalization of our service to the dual-use market.
Hypothesis: Our project is a one-off, altruistic consulting project for JIDA’s organizational improvement.
Hypothesis: JIDA will be the sole source of funding for additional JIDA programs or organizational changes. (DIUx is willing to be a partner)
Hypothesis: A Time and Material cost structure is most appropriate
Next Week:- Collate organizational recommendations in JIDA’s internal action plan
format along with modified organizational workflow diagrams- Pursue in more granular detail JIDA’s institutional problems and
develop further improvements
10Interviews
117Total
Interviews
7Experts
3Buyers
X
X
X
1. Cost-Plus 2. Fixed-Price 3. Time & Materials
● Derivation of price from the application of a profit mark-up to material, labor, and overhead costs
● Pre-established price based on clearly defined project requirements, specifications, and schedule
● Mutual understanding of deliverables and expectations
● Fixed Rate for labor and material expenditures toward a pre-defined task, up to an agreed upon ceiling amount
Three Pricing Models
● Hypothesis: A Time & Materials pricing structure is the most appropriate● Experiment: Discussions with JIDA and consulting firms that have worked with
government● Results: Confirmation of JIDA’s predominant use of T&M, including existing contracts;
validation of model by consulting firms
1. JIDA J2 (Intel)
J8(Acquisition)
2. JIDA J3 (JET), J6 (forward deployed)
3. Host nation EOD
● Better incentivization leading to better situational awareness information flowing from host nations
● System that meets the specifications of all parties of JIDA
● System that is simple to use and easily deployable
● System that is easy to train EOD users to implement
● Solution that meets the specifications of a degraded environment
● Helps in actual relationship building with host nations
● Saving lives of personnel & citizens
● Better access to training, tools, & equipment
● Better situational awareness information sharing with US counterpart will lead to less future IED attacks
Critical Partners + equity in helping us4. DIUx
● Continuing mission to disrupt entrenched DoD problems
● Utilization of new-wave thinking to pioneer solving procurement problems with non-traditional solutions
Why them? Risks? Why us? Incentives Impediments
DIUx
● If structured properly, project could be funded by DIUx → win-win for their/our mission achievement
● Risk: activities may not be as directly applicable to JIDA’s needs, may be harder to translate to actual JIDA project
We are DIUx’s liaison for thisproblem -- our roadmap of collected information and our perspective is relevant to solving JIDA’s problem
As a liaison to the problem, we provide a bridge from DIUx to JIDA, incentivizing both entities to work with us; we can enable each party to understand the other’s concerns more effectively
Our problem might not be a priority for DIUx -- may have other projects to focus on in near-term. DIUx criteria would also have to be applied to JIDA mission; that could lead to bureaucratic tension
JIDA
● JIDA is in charge of the problem, therefore working with them is ideal
● Risk: getting caught in same mindset as JIDA and undermining our ability to provide external insights
Same as above -- JIDA has a perspective on the problem, but we understand the pathologies of JIDA’s internal organization from an outside perspective
We may continue to provide nimble analysis and consulting for JIDA’s key issues as they attempt to resolve problems in the immediate future and implement our standing suggestions
Much of our ideas have already been communicated to JIDA -- much of our worth must be framed as potential worth to avoid this. Must emphasize the medium-term utility we can give for implementation of our insights
Partners
DIUx JIDA J8
Us
Funding for Expeditionary Team
Consulting
Consultation funds?
Booz Allen & Hamilton
Partners
Joint Improvised Threat Defeat Agency
Specifically:J2 IntelligenceJ3 OperationsJ8 Acquisitions
DIUxBooz Allen HamiltonUS Central CommandUS Army EODUS Air Force EOD
Defense Threat Reduction AgencyARMY Research LabNAVEODTECHDIVFBI Bomb Squad – SFARMY Asymmetric Warfare Group
1. Tech integration combining existing JIDA post-blast technology 2. Deployment process revamp - making seamless the process of HYBRID deployment 3. Smarter Development - iterative software development
Bridge - bridging the gap between IED collection capabilities and analysis
Make Using Hybrid more attractive
High-speed intelligence allows for same-day incident analysis
Improved Reporting – a richer data set for JIDA’s analysis
Improved, targeted deployment strategy for HYBRID
Existing technical solutions and technical staff (J6) within JIDA
DIUx support in establishing forward-deployed team
JIDA JET TEAM -Insights regarding deployment of HYBRID
Host Nation Forces - NEED: intel, interest - HOW: Incentivize - SABOTEURS: why help?JIDA- NEED: increased reporting- HOW: incentivizing coalition forces- SABOTEURS: Bureaucratic Dissonance
Team to address reporting problem in place-JIDA would benefit from an organizational process MVP outlining potential changes to workflow and implementation- Get all stakeholders in a room to ensure all parties are in sync
Primary - JIDA(J2 (Intelligence)) and J8 (Acquisitions))-Forward Deployed JIDA (J6)- Host Nation EOD- JET Team (J3)
Fixed:OverheadIT Management/maintenance
Mission Achievement CriteriaEnable clear, common-sense communication of accurate actionable intel and post-incident reporting and analysis dissemination.
Accurate high-volume post-incident IED reporting
Variable:Developers & Consultants (details on slides)$253,000 for 3 month development project
Cost Flow Diagram (T&M)
Back-End Android Developer: SQL: (2x) $58/hour
Project Manager: $53/hour
Consultant (2x): $58/hour
Front End Mobile Developer: Android: $58/hour
UI/UX Developer: $58/hour
Variable Costs (Labor)
Overhead Cost: $100/monthNo need for additional hardware or licensed software. Airfare of $1000/employee sent for deployment analysis in Iraq/Afghanistan
Indirect Costs: Insurance, etc. $40/month/employee
$/hour+13.5% FICA + 9% profit margin
USD 253,000Quotable T&M Hourly Rate of $75 to include all expenses
Finance & Operations TimelineMonth 0
M1 M2 M3
Stakeholder Feedback
Stakeholder Feedback
Stakeholder Feedback
Stakeholder Feedback
Stakeholder Feedback
Stakeholder Feedback
Rapid Prototyping
Rapid Prototyping
Rapid Prototyping
Rapid Prototyping
Stakeholder Feedback
Stakeholder Feedback
Targeted Deployment
Targeted Deployment
Targeted Iteration Targeted Iteration
USD 68,000 USD 68,000 USD 68,000
Mission Achievement
Beneficiary Mission Achievement
JIDA J2 & J8 Accurate & reliable flow of EOD post-incident data from Host Nation forces and a solution that meets all parties’ standards of quality in a good budget.
JIDA J6 (deployed JIDA)
System for EOD post-incident reporting that is 1) simple & easily marketable to Host Nation forces and 2) meets technical specifications for environment
Host Nation EOD EOD post-blast reporting system that matters to conventional forces (difficult)
JIDA J3 (JET) EOD reporting system that is simple to use and does not interfere with already complex operations.
Products& Services
-Higher-fidelity post-incident EOD analytics
and reporting-Higher-
accuracy device classification
and intelligence
- Gain and document intelligence from host-nation security forces as they encounter IEDs
-Alignment of incentives between foreign EODs and JIDA such that blast data is reported
-Bringing coalition forces into intelligence umbrella
Customer Jobs
-Analyze IED patterns and provide
actionable intel
-Lack of information on evolution of IED’s utilized by insurgents and their tactics-Insufficient deployment of HYBRID and training of host militaries to use it
Gains
Pains
Gain Creators
Pain Relievers
-Accurate reporting data on IED usage-Development of predictive models for insurgent use of IEDs
- -Reduction of communication barrier between US analysts and host nation security forces in the field
- -Transition from material incentives to informational and culturally oriented incentives, allowing for more sustainable cooperation
Virtual Threat Toolkit: Value Proposition Canvas for JIDA J2
Products& Services
-Product that facilitates
higher-fidelity post-incident EOD analytics
and reporting
- Development process that “fails fast and fails often” -- rapid prototyping in order to maximize feedback on MVPs while minimizing overall development time- Developers that are “proximate” to the problem, ideally developing with a team member with direct experience in theater with problem -- Emphasis on needs-based development instead of requirements-based development
Customer Jobs
-Oversee improvement of
Hybrid
-Systems that are out of sync with the realities of the problem’s landscape-JIDA organizational units that operate in “silos” without communicating desires/needs to other teams
Gains
Pains
Gain Creators
Pain Relievers
-Product that satisfies needs of various other JIDA parts, as well as reaches Mission Achievement
-Meetings involve representative from all parties related to problem -- dynamic engineering + rapid prototyping accounts for all parties’ input and ensures everyone is satisfied with product
Virtual Threat Toolkit: Value Proposition Canvas for JIDA J8
Products& Services
Successful and meaningful
deployment & upkeep of
systems that facilitate IED
reporting
- Development of products relevant to mission that actively incite increased intel gathering
- Products that are easily pitched to Host Nation forces -- makes work of training/interacting with top brass in Host Nation militaries more positive experience
Customer Jobs
-incent Host Nation to engage with JIDA
mission for IED intel
Lack of communication regarding pains and pain relievers between field and state basedLack of Host Nation interest in products developed by US MIL
Gains
Pains
Gain Creators
Pain Relievers
-Improved relations with Host Nation forces-Actionable products to give to Host Nation forces, conventional
- Delivery of system that is systematic and/or simple to train with
- Delivery of system that not only overcomes technical challenge of area, but also helps incentivize reporting for problem that is not always a priority to Host Nation forces
Virtual Threat Toolkit: Value Proposition Canvas for JIDA J6 (deployed JIDA)
Virtual Threat Toolkit: Value Proposition Canvas for Host Nation EOD
Products& Services
-Integrated platform for
both reporting raw intel and
receiving analysis
-Gamified EOD analytics and
reporting
- -Timely and refined intelligence on IEDs and the tactics of insurgents using them
- -EOD commander analytics and transparency Slight changes in workflow of reporting to make it more of a positive experience
-Customer
Jobs-Assess and defeat
IEDs-Restart report
workflow
-Lack of information on evolution of IEDs utilized by insurgents and their tactics
Explosive Ordnance Disposal Teams
Gains
Pains
Gain Creators
Pain Relievers
-Less host nation soldiers dying-Improved counter-IED capabilityCredibility, pride in work
- - Reduction of communication barrier with base-deployed US forces
- -Less likely to encounter IEDs without being forewarned
Virtual Threat Toolkit: Value Proposition Canvas for JIDA J3
Products& Services
Analysis of organizational strategies and best practices to work with host nation
military forcesAn analysis of downstream
effects
- - Improved organization efficacy, and better two way information exchange
- Increased proficiency with JIDA’s HYBRID app and ability to incorporate it into host-nation EOD training for higher fidelity intelligence
Customer Jobs
-Train host nation military EOD technicians
Lack of good working relationships between host nation forces and American advise and assist forces
Explosive Ordnance Disposal Teams
Gains
Pains
Gain Creators
Pain Relievers
-Less Iraqis dying-Less American advisors dying -Increased host nation force competency and self-sufficiency-Better situational awareness in conflict zones
- -Less likely to encounter IEDs without being forewarned
- -Creating better working relationships between US and host nation forces
INTERNET
AFGHAN NETS
SIPRnet
NIPRnet
DOD (DISA)APAN
DOD (NGA)
PiX
DOD (DISA)APAN
AF RONNASharePoint 2010
BASEERNIMS
CIDNE
RED DOT
DAIIS PORTALS
HERMESOpen Source
Program
CDCDissemination
Program
Dept. of Army Intelligence Information System
SmartphoneWeb Browser
PiX Android/iOS Apps
INDURE Android View/Report App
INDURE Android View/Report App
JIDA HybridReporting App
SOCCENT ATAKTactical Ops App
PiX SMS
PiX WIKIMediated WIKI
INDURE API
IRAQ/Other Nets
Collaboration PortalZimbra/Sharepoint 2007
FOUO/SBU
INDURE Reporting/DB
GPSMapping
Customer Workflow
1. Tech Integration 2. Deployment Process Revamp
3. Better Development
JIDA vetting + feedback
Critical Activities
1. Tech integration 2. Deployment process revamp 3. Smarter development
● Refining technical recommendations (combining Hybrid & Indure, SMS capability)
● Ensuring features added to Hybrid are relevant and targeted
● Solidifying process solutions (best organizational structure practices focusing on information flow & incentivization)
● Further consultation with JIDA on bureaucratic obstacles and key stakeholders for implementation
● Gain JET team perspective for optimal deployment based on realities on the ground (given alternate perspective from JIDA
● Implement lean software development model that is agile + iterative
Critical Activities
Not Applicable:
Manufacturing Freedom to OperateIntellectual Property
Software Development
1. Tech integration 2. Deployment process revamp
3. Smarter development
● Existing technical application solutions, access to users for User Acceptance Testing of roadmap.
● Technical staff that worked on projects to understand their obstacles
● Interviewing with JIDA and its constituent branches and supporting actors such as CENTCOM
● Time & availability of end users for User Acceptance testing of roadmap
● JIDA J8 support in developing a contract that specifies a lean system for development
● JIDA J8 support in fostering a development environment that considers all JIDA perspectives on the problem
Critical Resources
● Are they resources you already have? Yes● Do you need to acquire or partner with others to get them? No● What human resources will you need? Co-ordinating with personnel in different time zones for feedback● What equipment resources will you need?Email & same location is just fine● What financial resources will you need to acquire all these resources? Have money, need to find the right
partners for implementation● Other Resources? None
Coalition EOD Technicians
US POC[JET]
[ONSITE]
FBI[CONUS]
DOD EOD DATABASE[CONUS]
JIDA DATABASE[CONUS]
US AIR FORCE EOD[CONUS]
US ARMY EOD[CONUS]
US NAVY EOD[CONUS]
[UNCLASS]
[UNCLASS]
[UNCLASS][FOUO[S/TS]
Information flow, in an ideal world(still valid)
[UNCLASS][FOUO][S/TS]
[UNCLASSFOUOS/TS] [UNCLASS
FOUOS/TS]
Customer DiscoveryProduct Managers• J8 Program
Coordinator, JIDA/OSD• J6 Operations,
JIDA/OSD
Concept Developers• [Stanford]• PiX SETA, CENTCOM-
OM• JIDA JCAAMP SETA
Users• Afghan Special Forces
Colonel• J2 Analysts, JIDA• JIDA Kuwait
Recommenders• Knowledge Manager,
CENTCOM• EOD Team Lead Sgt.,
65th Ordnance Company, US Army
• JET [Joint Expeditionary Team – JIDA]
• FBI SF Bomb Defusal Team
• Organizational theory professors
• Palo Alto PD• Palo Alto Bomb Squad• Capt. US Army, 101st
Airborne• Ret. 3 Star General
Saboteurs• JIDA Classification
Office• Sericore (vendor
that developed HYBRID)
Buyers• Deputy Director,
IEM, JIDA• FBI San Francisco
Bureau• CGTF-OIR,
CENTCOM
[Full Names Redacted For Privacy]
Experts• Mac Lead @ Apple
Computer• FBI Bomb
technician• J2 Analysts, JIDA
Virtual Threat Toolkit: Value Proposition Canvas for FBI/Law Enforcement
Products& Services
Information awareness to
analyze downstream effects and
improve domestic CT
efforts
- - Improved organization efficacy, and better two way information exchange between DOD/IC partners
- - Improved situational awareness about the improvised threat environment
- Positive working relationship with fellow US forces
Customer Jobs
-Increased information awareness
Lack of a cohesive relationship between DOD/IC and civilian forcesMultiple organizations on the civilian side making quasi-redundant reports off of same source data
FBI/Police Bomb Squads
Gains
Pains
Gain Creators
Pain Relievers
-Lower risk of a catastrophic IED event-Easier info sharing means improved info sharing between divisions-Better situational awareness of device information spread and technology proliferation
- -Less likely to encounter new types IEDs in domestic CT situations
- -Creating better working relationships between military, IC, and civilian forces