sap for utilities solutions

SAP For Utilities SolutionsAdvisory | Implementations | Upgrades & Support

www.kpit.com [email protected] | www.utilitiesedge.com | 888.985.0301

We understand that utility organizations require differentiated management processes to translate business objectives into realities. Successful utilities choose a partner who has both industry experience and technical expertise in the entire spectrum of available technologies IT strategy for many utilities still remains closely focused on running existing operations. They face an array of issues that

prevent strategic IT investment and innovation, resulting in functional and technical inefficiencies.We enable innovation in utilities by streamlining business processes across a full breadth of SAP applications. By partnering with us, our customers are fast tracked to realizing efficiency gains and value creation for the business.

We’ve got you covered Across the entire SAP for Utilities landscape

Our SAP Services and Competencies

Accelerate speed to value

Minimize risk

Modernize SAP applications

Make data actionable

Protect SAP investments

Lower maintenance Costs

BI &Analytics

ERP

CR&B

Application Managed Services

SAP HANAHCM

Mobile

www.kpit.com SAP @kpit.com | kpit.com/utilities | 888.985.0301

Value Assessments

Strategic Road mapping

Rapid proof of a concept

Solution Implementation

Migrations and Upgrades

Strategic Sourcing

Change management

Application Management

SAP Services Portfolio

Industry Solution for Utilities (IS-U)

AMI Integration and MDM

SAP CR&B

SAP HANA

Business Intelligence and Analytics

SAP HCM and SuccessFactors

Core ERP, Finance & Analytics

Multi-channel Customer Engagement

Asset and Outage Management

SAP Utilities Competencies

At Game changing speeds

Get in the Game Faster


Call-to-Cash

Finance-to-Manage

Asset Man

agem

ent

Procure-to-Pay

Hire

-to-R

etire

BusinessAnalytics

OrganisationalReadiness

MobilitySolutions

Turn-KeyInfrastructure

Rapid ImplementationProcesses ERP & EAM

CIS & Billing

BI & Analytics

HCM Sourcing

Pre-configured templates and blueprints, tailored for utilities

Scoped for ERP, EAM, HCM, CIS BI and beyond

Built-in best practices for multiple utility industry segments

Incorporates the #1 ranked CIS solution in the world

Fully documented and tested for maximum speed to value

Modular point solution OR "All-in-One" capable

DEPLOYFASTER

Template Repository

Estimation Tool

Track Tool

Smart Convert Tool

Analyzer Tool

Complexity Mapper

Project Accelerator Tools

Rapid DeploymentSolutions

UtilitiesEDGE is the world’s most comprehensive SAP

for Utilities based solution that provides an accelerat-

ed platform for organizational transformatino and

growth. Tailored exclusively for utility companies,

UtilitiesEDGE leverages a pre-packaged and template

driven approach to deliver rapid implementations,

upgrades and enhancements using a repeatable and

cost effective methodology.

With over 2250 pre-configured best practices and

processes built-in, UtilitiesEDGE has been proven to

simplify major operational, financial, billing and field

services specific scenarios. “Ready-to-Run” from day

one, UtilitiesEDGE can be deployed in the cloud,

on-premise or in a hybrid environment

UtilitiesEDGE Online Customer Portal Multi Channel Customer Engagement

UtilitiesEDGE Online Portal


THEFEATURES

EngageCustomers like Never Before

Personalised Welcome Page Dashboard

Profile Management

Utility Account Management

Online Billing and Electronic Payments

Consumption Reportingand Usage Analytics

Service OrderManagement

Customer AccountEnrolment

UtilitiesEDGE Online Customer Portal was developed to provide the streamlined web experience demanded by customers today.

Built on SAP’s proven Multi-Channel Foundation for Utilities, UtilitiesEDGE Online helps Customers manage their accounts in a proactive, multi-channel environment that enables them to make better informed decisions about energy consumption through web and mobile apps.

UtilitiesEDGE Online features a fully customizable presentation tier, delivered as a responsive website component and hosted in a private cloud or in your own data center. It is architected to deliver comprehensive customer portal features, including personalised customer content, account management, service order management, online billing, consumption reporting, mobile connectivity, social media interaction and more.

Pre-configured integrations with SAP applications and a growing list of industry-leading third-party solutions are available to help you quickly extend UtilitiesEDGE online to increase operational efficiency, optimise customer satisfaction and lower service costs.

Responsive design for all screen sizes

SAP Application Management Services (AMS) by KPIT provides a highly responsive, tailor made strategy for the support of your SAP systems.Leverage our comprehensive AMS playbook, global workbench of dedicated SAP resources and robust suite of support management tools to increase efficiency, recover IT spend and transition efforts from non-core activities to strategic priorities and business innovation.

A Strategy for SupportLeap from IT Maintenance to Innovation

Application Management Services


Planning Define a detailed scope, service level details, infrastructure requirements then create a resource plan for transition.

TransitionCreate Business Process Documents, document support process flows, shadow current ticket resolution processes and transfer knowledge.

OperationsAssume incident management, SLA monitoring, resource management, conduct status meetings and deliver standardized reports.

OptimizationBenchmark and analyze ticket data, stay current with quick patches and fixes to drive continuous application efficiency.

Functional Support Technical Support (ABAP) Basis and Database Support Proactive Monitoring Services Infrastructure Support Minor and Major Enahancements

THEPLAYBOOK

AMSPortfolioandResources

THEMETHOD

4-PhasedApproach

Impact on Business and Budget

VariableCosts Variable

CostsStrategic Priorities

Strategic Priorities

Enhancements

Enhancements

Maintenance & Support Maintenance

& Support

FixedCosts Fixed

Costs

Before After

Improve service levels and quality Lower SAP TCO by up to 40% Lower Cost per Case by up to 60% Shift resources towards strategic priorities Transform IT into a proactive organization Standardise tools and incident management

KPIT Business Intelligence solutions for the energy and utilities industry gives you access to the latest technologies, tools and practices that empower actionable insights to make faster, smarter decisions. Our comprehensive BI portfolio offers: END-TO-END industry focused and fully packaged

BI solution

PRE-BUILT line-of-business specific reports and dashboards

MOBILE deployment for any smart phone or tablet device

EASY SETUP and scalability for ANY application landscape

BIG DATA solutions leveraging HANA / In-Memory Computing

Solutions across the value chain Customer Service and Billing Financial Intelligence Regulatory Compliance Human Resources Health and Safety Operations and Fleet Management Asset Management Work Management

Your Data = Action Any Device, Anytime, Anywhere

BI & Mobilie Solutions by KPIT

www.kpit.com sap @kpit.com | www.utilitiesedge.com | 888.985.0301

Mobile BI & Analytics Dashboarding

Mobile Enterprise Asset Management

Customer engagement

Mobile Workforce Management

Mobile Solutions for Utilities:

Our seasoned mobility team and robust workbench of development tools can help you successfully scope and deploy applications to seamlessly connect with both SAP and non-SAP applications from all major mobile platforms including iOS, Android, Blackberry and Windows. KPIT's mobile development team has delivered everything from functional integrations to Line of Business apps, Customer engagement apps and mobile EAM programs.

Robust services portfolio spanning implementations to upgrades and deep domain expertise in energy and utilities Pre-packaged, SAP certified solutions Proprietary project accelerator tools Accelerated deployment framework Innovative value added enhancements for BI,CRM,HANA

Mobility and more

OUR FOCUS

DomainIntensiveExpertise

About KPIT

KPIT Technologies (BSE: 532400; NSE: KPIT) is a fast growing Product Engineering and IT consulting partner to Automotive, Manufacturing and Energy & Utilities companies. A leader in technology solutions and services, KPIT partners with 200+ global corporations enabling them to become more efficient, integrated and innovative enterprises. Technologies for a better world

Copyright © 2014. KPIT and its logo(s) are trademarks of KPIT Technologies Limited. All rights reserved. All other logo(s) used are trademarks of their respective owners.

[email protected] | www.kpit.com | 888.985.0301

WHATWE DO

TransformingUtilitiesGlobally

KPIT is a trusted strategic IT advisory and consulting partner focused on co-innovating utilities specific solutions that drive measurable results for business transformation.

Our SAP-based solutions for utilities help our clients create distinctive capabilities, simplify complex processes and establish a unique formula for success

OUR SAP PRACTICE

SAP Leadership& Recognition

SAP gold Level & Services Partner 1700+ consultants in SAP 500+ SAP project engagements Recognized among top 20 SAP services providers in the

Garnter Magic Quadrant Joint Center of Excellence with SAP for Business Objects

Trusted Advisors in SAP for Utilities Solutions