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SATURDAY, MARCH 19, 20168:30 AM - 2:00 PM • Aqua Turf, Plantsville, CT

GOLD SHOW SPONSORS:

PLATINUM SHOW SPONSOR:

PRESIDENTS’ BREAKFAST SPONSOR

MANAGERS’ BREAKFAST SPONSOR

PRESIDENTS’ BREAKFAST OFFICIAL MUG SPONSOR Imagineers, LLC

NAME BADGE SPONSOR Weathertite Systems LLC

REGISTRATION DESK SPONSOR Imagineers, LLC

LANYARD SPONSOR CSC Serviceworks

EDUCATION SESSION SPONSORS Imagineers, LLC

Tooher-Ferraris Insurance Group

CONTINENTIAL BREAKFAST SPONSORS Certa Pro Painters of Eastern CT

Crystal Restoration Services of Connecticut PERCO, Inc.

Plaza Realty & Management Corporation

AFTERNOON ENERGY BAR SPONSORS BELFOR Property Restoration Schernecker Property Services

Servpro Union Bank Homeowners Association Services

• CONNECT with CAI

To Register Visit www.caict.org

SHOW BAG SPONSOR

Sandler & McCrackenLLC

Perlstein,L a w O f f i c e s o f

CAI-Conn.Feb-Mar. 2016 (#2).indd 12 1/29/16 12:03 PM

Volume XI: Issue 2, 2016 • Common Interest

13CONNECT with CAI •

1..........Prime Touch Services2..........PPG Paints3..........People’s United Insurance Agency4..........Servpro5..........Heritage Painting & Restoration6..........All Waste, Inc.7..........SOMAK Property Management8..........ARS Restoration Specialists9, 10 ....Bouvier Insurance11 ........National Consulting Group, Inc.12 ........American Safe Wash13 ........Westford Real Estate Management, LLC14 ........Condo Logic15 ........Mountain Tree Service, Inc.16 ........United Cleaning & Restoration, LLC17 ........Leading Edge Exteriors, LLC18 ........Simsbury Bank19 ........Perlstein, Sandler & McCracken, LLC20, 21..PERCO, Inc.22........Tooher-Ferraris Insurance Group23........Disaster Restoration Services24........Bender, Anderson & Barba, P.C.25........Doctor Roof and Shine26........Mono-Crete Step Co of Ct, LLC27........Butler Company28........Fairfield County Bank Insurance Services29........Schernecker Property Services30........Solitude Lake Management31........Plaza Realty & Management Corporation32........Becht Engineering BT, Inc.33........BELFOR Property Restoration

34........CSC Service Works35........Savol Pools36........Certa Pro Painters of Eastern CT37........Woodbury Supply Co.38........Tomasetti, Kulas & Company, P.C.39........Atlas Concrete Products40, 49..Ring’s End, Inc.41........Phoenix Property Management LLC42........H.D. Segur Insurance, Inc.43........Windsor Federal Savings44, 45..V. Nanfito Roofing & Siding, Inc.46........Pro-Klean Cleaning & Restoration ............Services47........Adam Quenneville Roofing & Siding, Inc.48........Safesidewalks.com (Precision Concrete ............Cutting)50........G&W Management, Inc.51........Reserve Advisors52........Beebe Landscape Services, Inc.53........HQ Dumpsters & Recycling54........Franklin G. Pilicy, P.C.55........ Imagineers, LLC56........Building Renewal, LLC57........Superior Fuel58........Exteriors of CT LLC59........The Pond and Lake Connection60........ JP Maguire Associates, Inc.61........TruGreen62........Bill’s Landscaping LLC63........Webster Bank64........Rosenberg & Rosenberg, P.C.

65........New England Turf Management66........McGowan Program Administrators67........Overhead Door of Norwich68, 69..A & S Windows Inc.70........Barkan Management Company, Inc.71........ John C. Fiderio & Sons, Inc.72........Comcast73........EastCoat Pavement Services74 ........Concrete Raising Corp. of CT75........CM Property Management76 ........Crystal Restoration Services of ............New England77........Mutual of Omaha Bank78........Frontier Communications Community ............Connections79........Wetco80........SavaTree/SavaLawn81 ........Performance Environmental Services, LLC82........Blue Wave Pool Service & Supplies, Inc.83........New England Roof Care, Inc.84........Alliance Association Bank85........ tba86........The Milford Bank87........Zeldes, Needle & Cooper, P.C.88........SouthData89........M & S Paving and Sealing, Inc.90 ........Crystal Restoration Services of Connecticut91........Automatic Laundry Service92........New Look Painting and Construction, Inc.93........CAI-CT94........CAI-CT

CONFERENCE EXHIBITORS AND MAP

CAI-CT 19TH ANNUAL CONFERENCE & EXPOMARCH 19, 2016

AQUA TURF, PLANTSVILLE, CT

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• CONNECT with CAI14

MARCH 19, 2016 atthe Aqua Turf in Plantsville, CT • 8:30am - 2:00pm

8:30 – 10:15am EXHIBIT HALL OPENS • Registration and Continental Breakfast (Coffee & Danish) 

10:15 - 11:00am: General Session I

11:00 – 11:30am – EXHIBIT HALL

11:30 - 12:15pm: General Session II

12:15 – 12:45pm – EXHIBIT HALL 

Please note: Handouts for the sessions will be posted on our website, www.caict.org, when available.

8:30 – 10:00am MANAGERS’ BREAKFAST: (WAGON Room)

You Can’t Make this Stuff Up!: How Improv Skills Play a Role in Property Management

There is some very rich material in the daily life of a property manager. Sometimes you just have to shake your head and wonder… Being a Community Association Property Manager can often be high-stress, low humor kind of job. The manner in which a message is delivered can make all the difference in how it is received. Join the amazingly talented and hilarious folks from Sea Tea Improv and gain a whole new insight about your profession. This session will be one that you will not soon forget! This event is exclusively for state registered property managers.  Pre-registration is required.  Printed tickets are REQUIRED.

Speakers Cast members from Sea Tea Improv Moderator: Greg Zajac - Building Renewal, LLC Sponsored by: Building Renewal, LLC

8:30 – 9:30amPRESIDENTS’ BREAKFAST: (GLASS Room)

Community Peace and Harmony: Can it Happen?This event is exclusively for presidents. Admission is limited to one attendee per association. Pre-registration is required.  Printed tickets are REQUIRED.

Speaker: David Caplan, CMCA, AMS, PCAM — 2015 President of CAIModerator: Pamela Bowman — Prime Touch Services

Do you ever wonder how you can keep peace in your associa-tion while maintaining your own sanity? How can you clearly explain expectations in your community? As a seasoned property manager and President of CAI National, our speaker will delve into the seemingly magi-cal mystery of how to be more effective in your role as president. Dave is both wise and witty. You’ll be able to laugh and learn at this session! Please note: Seating preference will be given to CAI-CT members. Only 25 seats are available for Non-members. Act fast and register today!Sponsored by: Prime Touch Services

A: Don’t Flip Out! Dealing with Insurance Claims (WAGON Room) Speakers: Frank Pingelski – Tooher-Ferraris Insurance Group Del Cade – Paul Higgins, Inc. Moderator: Bill Ward, Esq. – Ackerly & Ward

Find out how to properly handle a claim from the moment of loss through collecting depreciation, segregating proceeds and more.Sponsored by: TBA

B: Right on! Finding the Right Professionals (GLASS Room)Speakers: Chas A. Ryan, Esq. — The Law Office of Franklin G. Pilicy, P.C. Greg Zajac — Building Renewal, LLC Dave Caplan, CMCA, AMS, PCAM — 2015 CAI PresidentModerator: Karl Kuegler, Jr., CMCA, AMS — Imagineers, LLC

How to hire contractors and professionals that are “outtasight” and specialize in working with HOAs. Learn the right questions to ask and what to look for in your contracts.Sponsored by: Tooher-Ferraris Insurance Group

A: Being Hip to Document Revision Trends (WAGON Room)Speakers: Scott J. Sandler, Esq., CCAL – Perlstein, Sandler & McCracken, LLC Christopher E. Hansen, Esq. — Bender, Anderson & Barba, P.C. Mary Jo Withee — Common ElementModerator: Michael Famiglietti, CMCA — CM Property Management

Revising your association documents may help in dealing with many key issues including: responsibility for deductibles; rental limits and FHA eligibility. Sponsored by: TBA

B: Tapped out? Budgeting in Associations (GLASS Room)Speakers: Bob Gourley — MyEZCondo Steven Cabaniss, CMCA — Westford Real Estate Management, LLC Moderator: Dan Levine, CPA — Tomasetti, Kulas & Co., P.C.

Do you ever have difficulty explaining the “whys and hows” of developing a budget that your community will understand. We’ll talk about how to defend and sell the budget – special assessment vs. common fee increase vs. a loan and more.Sponsored by: TBA

CAI-Conn.Feb-Mar. 2016 (#2).indd 14 1/29/16 12:03 PM

15CONNECT with CAI •

A: Sock it to Me – Managing Structural Challenges (GLASS Room)Speakers: James P. Carroll — J.P. Carroll Construction Inc. Alan Hanbury, Jr. — CAPS, CGRModerator: Karl Kuegler, Jr., CMCA, AMS – Imagineers, LLC

Do you know if your structural systems are weak? Significant structural issues are often at the root cause of major repair projects, e.g. ice dams, mold, etc. Learn how structural improvements such as proper ventilation and insulation will help to prevent future problems.Sponsored by: TBA

B: Lunch with an Expert of your Choice (WAGON Room)Pre-registration is required.  Additional $25 fee required. Seating lim-ited to 8 per expert.

Enjoy lunch with ONE expert of your choice from a list of the best and brightest in our industry. This is a great opportunity to explore your concerns on a particular topic with a small group or your peers in a more comfortable setting.Your Choice includes: • Legal - General: with Lisa Anderson, Esq. of Bender, Anderson

& Barba, P.C.• Legal - General: with Greg McCracken, Esq. of Perlstein, Sandler

& McCracken, LLC • Legal - General:- with Robert A. Pacelli, Jr. Esq. of Zeldes,

Needle & Cooper, P.C. • Legal - Bank Loans: with Edward Hill, Esq. of Cappalli & Hill, LLC • Legal - Collections: with Ackerly & Ward • Legal - Medical Marijuana: with Brian R. Smith, Esq. of

Robinson & Cole, LLP • Legal - Special Accommodations: with Franklin Pilicy, Esq. of

the Law Offices of Franklin Pilicy • Legal - Insurance: with Christopher K. Leonard, Esq. of Collins

Hannafin, P.C. • Insurance - General: with Frank Pingleski of Tooher-Ferraris

Insurance Group• Insurance - Risk Management: with Ray Lee of GNY • Ice Damming - with Jim Maguire of JP Maguire Associates • Mold & Water -: with Ron Dion of Servpro of Manchester/Bolton Moderator: Bob Gourley — MyEzCondo

12:45 - 1:45pm: General Session III

 1:45 Raffle (Glass Room)BE SURE TO

COMPLETE YOUR RAFFLE CARD AND

DROP IT OFF AT THE CAI-CT MEMBER

BOOTH!

2 Ways to Sign up for the Conference!

Through our website – (Recommended)Advantages • Pay by credit card or check.

• Account information, including name, address event registra-tion, payment status, and education transcript are recorded for faster checkout in the future.

• Discount CAI-CT Member Pricing is automatically calculated.

• You can forward an invoice to your property manager or board for payment.

Website Registration Hints – We highly recommend signing into your user account!

Why?It’s simple, we need your email address so we can send your

confirmation, invoice and receipt of payment for the event you want to attend. CAI Members have the added benefit of receiv-ing a discount on event registrations! How?

If you are a CAI Member, have attended an event, have received an email or have received our magazine Common Interest, a user account may have already been created for you. Username is your first name and last name. Your password has been set to changeme1.

For example: if your name is John Doe your username is JohnDoe. Need Help?

Please contact us if you need help registering for an event, we are happy to assist you! You may click on the Contact Us tab at the top right hand corner of our website at www.caict.org.

Registering at www.caict.org is easy!

Mail-in registration is on the next page...

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CAI-Conn.Feb-Mar. 2016 (#2).indd 15 1/29/16 12:03 PM

• CONNECT with CAI16

*Pre-registration by March 6, 2016 — add $10 after March 6th.

Company/Association: ___________________________________________

Name: _________________________________________________________

Address: _______________________________________________________

City: _____________________________ State: ___ Zip: ______________

Please select best description for you: r President r Board Member r Manager r Other

Please Select Member Status:r CAI Member Manager, Board Member or Unit Owner ($25)* r CAI Non-Member Manager, Board Member or Unit Owner ($40)* r CAI-Member Service Provider ($100)*r CAI Non-Member Service Provider ($150)*

If you are a President, do you plan to attend the Presidents’ Only Breakfast?: r No r Yes r Not a president r N/A

If you are a state registered manager, do you plan to attend the Managers’ Only Breakfast?: r No r Yes r Not a state registered manager r N/A

Would you like to attend the Lunch with the Experts for an additional $25?*: (Please note: seats are limited and are assigned on a first come first serve basis. You will be contacted if your selection is not available.)r No r Yes, please also select requested expert below.

r Legal - General: with Lisa Anderson, Esq. of Bender, Anderson & Barba, P.C.

r Legal - General: with Greg McCracken, Esq. of Perlstein, Sandler & McCracken, LLC

r Legal - General:- with Robert A. Pacelli, Jr. Esq. of Zeldes, Needle & Cooper, P.C.

r Legal - Bank Loans: with Edward Hill, Esq. of Cappalli & Hill, LLC r Legal - Collections: with Ackerly & Ward r Legal - Medical Marijuana: with Brian R. Smith, Esq. of Robinson &

Cole, LLP r Legal - Special Accommodations: with Franklin Pilicy, Esq. of the Law

Offices of Franklin Pilicy r Legal - Insurance: with Christopher K. Leonard, Esq. of Collins

Hannafin, P.C. r Insurance - General: with Frank Pingleski of Tooher-Ferraris Insurance

Groupr Insurance - Risk Management: with Ray Lee of GNY r Ice Damming - with Jim Maguire of JP Maguire Associates r Mold & Water - with Ron Dion of Servpro of Manchester/Bolton

Total Enclosed : _____________

Please add $10 per person if post marked after March 6, 2016.

Mail to: CAI-CT 1489 Main Street Glastonbury, CT 06033

March 19, 2016 Conference & Expo Registration

Through U.S. Mail – (Clip & Mail, Copy as Necessary)

MAIL REGISTRATION INFORMATION FOR MARCH 19, 2016 atthe Aqua Turf in Plantsville, CT • 8:30am - 2:00pm

Community Association Board Resolution for Attendance at the CAI-CT 2016

Conference & Expo

Whereas, The ____________ Association (hereafter refer-enced as the “Association”) board serves in the best interests of all owners in the community;

Whereas, The Association directors have the fiduciary responsibility to manage the assets of the Association according to established business practices and principles, and pursuant to competent, ethical and positive community governance; and

Whereas, The Association directors need to stay abreast of trends and best practices in community association governance, management and operations; and

Whereas, Community Associations Institute (CAI) is dedi-cated to providing information, education and best practices to help association leaders build and sustain strong and viable communities; and

Whereas, CAI is the leading advocate for common-interest communities before state and federal legislative and regulatory bodies; and

Whereas, Current and future Association residents will ben-efit from the training and education provided to their directors by CAI-CT; and

Whereas, attendance at the 2016 CAI-CT Conference & Expo will give Association directors access to valuable ideas, information and insights through educational sessions and awareness of products and services;

Resolved, That the Association invest in a funding the atten-dance of _____________ board member(s) to attend the 2016 CAI-CT Conference & Expo; and

Resolved, That the Association’s annual budget shall include funding for attendance at the CAI-CT Conference & Expo. Attendance at CAI education events may be paid by the Association, at the discretion of the board, requiring an affir-mative vote by a majority of the directors and recorded in the open meeting minutes; and

Resolved, That the Association strongly encourages its man-ager and other professional service providers to attend the CAI-CT Conference & Expo to gain the knowledge, information and insights that enable them to better serve the association.

SO RESOLVED BY THE BOARD OF DIRECTORS on this, the ______ day of _____________________ in the year _____________.

___________________________________________Secretary of the BoardBoard Members — Present this resolution at

your next meeting to include the cost of your attendance in your association’s budget.

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