´save your digital life!´ - mie2014 webtrekk

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Welcome to the „Save your digital life!“ in a sea of Big Data… Fred Pellenaars Ralf Haberich Country Manager CCO Benelux MIE 2014 Utrecht

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Webtrekk´s presentation at the Marketing Insights & Big Data event 2014, Utrecht. Be prepared, focus and look for small changes that drive big bucks. E.g. measuring impact TV commercials on online revenue. For more info please contact Fred Pellenaars, Country manager Benelux [email protected] +31 6 347 11 500

TRANSCRIPT

Page 1: ´Save your Digital Life!´ - MIE2014 Webtrekk

Welcome to the

„Save your digital life!“in a sea of Big Data…

Fred Pellenaars Ralf HaberichCountry Manager CCOBenelux

MIE 2014 Utrecht

Page 2: ´Save your Digital Life!´ - MIE2014 Webtrekk

100+ Employees

Headquarter Berlin

Dedicated Partner Program

> 40% Annual Revenue Growth every year

Page 3: ´Save your Digital Life!´ - MIE2014 Webtrekk
Page 4: ´Save your Digital Life!´ - MIE2014 Webtrekk
Page 5: ´Save your Digital Life!´ - MIE2014 Webtrekk

Welcome to the

Know if youare

prepared

How and where to

start

Have seen 2relevant

Case studies

Successful with Big Data and analytics

Page 6: ´Save your Digital Life!´ - MIE2014 Webtrekk

Context – Big Data

Variety, volume

and

Velocity

Page 7: ´Save your Digital Life!´ - MIE2014 Webtrekk

Big Data analytics–value?

Extract business value by revealing correlations on:

Trends

Hidden drivers of profit

Opportunities

“In some industries it will be the

difference between surviving

and not surviving”

Source: /www.mckinsey.com/insights/strategy/are_you_ready_for_the_era_of_big_data

Page 8: ´Save your Digital Life!´ - MIE2014 Webtrekk

Big Data - How the boss sees it

Page 9: ´Save your Digital Life!´ - MIE2014 Webtrekk

Big Data – In reality

Page 10: ´Save your Digital Life!´ - MIE2014 Webtrekk

Where to start?

1. Be preparedteam, data

2.Focusgoal

rule out assumptions

3. Start with askingthe right questions

Page 11: ´Save your Digital Life!´ - MIE2014 Webtrekk

Asking the right questions

Follow the money trail

In the end all Big Data and analytics should lead to succes

More profit

Page 12: ´Save your Digital Life!´ - MIE2014 Webtrekk

Then start with small steps

Look for small changes

that drive

Big Bucks

Page 13: ´Save your Digital Life!´ - MIE2014 Webtrekk

Example: TV commercials vs. Online revenue

Page 14: ´Save your Digital Life!´ - MIE2014 Webtrekk

Context

Dutch TV spot market 800 million euro

Viewing time:H1, new record: 201 minutes (6+) per person

Cost of one 30 second tv spot prime time: € 20k

Producing costs, film set costs, internal costs.

Budget TV commercial campaign, between 50 and 500k

Good investment ?

Page 15: ´Save your Digital Life!´ - MIE2014 Webtrekk

„Driving eCommerce with TV Commercials“ Company WIRKAUFENSLocation Germany

CA

SE S

TUD

Y

Page 16: ´Save your Digital Life!´ - MIE2014 Webtrekk

About wirkaufens.de

Founded 2008

100+ Employees in Frankfurt & Berlin

Online marketplace for buying your Second Hand

Mobile

MP3

Navigation

Turnover €20 Million

Page 17: ´Save your Digital Life!´ - MIE2014 Webtrekk

Watches TV commercial

Visits Website

Analysis

Page 18: ´Save your Digital Life!´ - MIE2014 Webtrekk

timet0

Traffic

TV Spot

Brand Search

Direct Entry

Newsletter

Campaign

Traffic

Page 19: ´Save your Digital Life!´ - MIE2014 Webtrekk

timet0

Traffic

TV Spot

Brand Search

Direct Entry

Newsletter

Campaign

Traffic

Page 20: ´Save your Digital Life!´ - MIE2014 Webtrekk

Spot related

Spot related

timet0 t0 + X minutest0 - X minutes

Traffic

TV Spot

Brand Search

Direct Entry

Newsletter

Campaign

Traffic

Page 21: ´Save your Digital Life!´ - MIE2014 Webtrekk
Page 22: ´Save your Digital Life!´ - MIE2014 Webtrekk

Number of TV Visitors - per Minute

Page 23: ´Save your Digital Life!´ - MIE2014 Webtrekk

Transaction Influence - per Commercial

Page 24: ´Save your Digital Life!´ - MIE2014 Webtrekk

Learnings

Data beats assumption

Valuable and actionable insights on impact of

Specific TV spot

Specific TV campaign

Value driver or not

Suitable for

and

Page 25: ´Save your Digital Life!´ - MIE2014 Webtrekk

„Model Selection via eCommerce analytics“ Company AnonymousLocation Hongkong

CA

SE S

TUD

Y

Page 26: ´Save your Digital Life!´ - MIE2014 Webtrekk

About the Company

Founded 1970s

15.000 Employees Worldwide

Fashion Shopping

Women

Men

Kids

10,000 Stores/Wholesales

Turnover $4.5 Billion

Page 27: ´Save your Digital Life!´ - MIE2014 Webtrekk

Is a blonde model

the best choice

to sell bikinis online?

Page 28: ´Save your Digital Life!´ - MIE2014 Webtrekk

Fashion Brand re-structured photo shoots

by analysing the model impact on sales and

increased orders by 38% to achieve a seasonal

turnover increase of $960,000.

Page 29: ´Save your Digital Life!´ - MIE2014 Webtrekk
Page 30: ´Save your Digital Life!´ - MIE2014 Webtrekk

Data-Driven Companies perform stronger

&

will take the Lead

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Data CollectionReportingAnalysis

WebsiteOptimization

DataIntegration

BusinessOptimization

Input (Time, Effort)

Page 32: ´Save your Digital Life!´ - MIE2014 Webtrekk

Ou

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Data CollectionReportingAnalysis

WebsiteOptimization

DataIntegration

BusinessOptimization

Input (Time, Effort)

Page 33: ´Save your Digital Life!´ - MIE2014 Webtrekk

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Intelligence

Real Time Segmen-

tation

Customer Journey

TaggingReal

Online-OfflineCombi-nation

Data CollectionReportingAnalysis

DataIntegration

BusinessOptimization

WebsiteOptimization

Input (Time, Effort)

Page 34: ´Save your Digital Life!´ - MIE2014 Webtrekk

Digital Intelligence Model ©by Ralf HaberichData CollectionReporting

Analysis

WebsiteOptimization

DataIntegration

Statistics Web AnalyticsDigital

Intelligence

Gartner Hype CycleO

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(Co

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Val

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Tagging

Real Time

Customer Journey

Segmen-tation

BusinessOptimization

Input (Time, Effort)

Real Online-OfflineCombi-nation

Page 35: ´Save your Digital Life!´ - MIE2014 Webtrekk
Page 36: ´Save your Digital Life!´ - MIE2014 Webtrekk
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Marketing

Action Center

Customer

Journey

Testing &

Optimization

Safe Tag/

API

Dig

ita

l In

telli

ge

nce

Su

ite

Program.

Advertising

Dynamic Teaser

Recommendations

Merchandising

Onsite Targeting

Email Remarketing

Keyword Tracking

Campaign Controlling

Customer Tracking

Attribution Modelling

A/B Testing

Multivariate Testing

Landing Page &

User Experience

Optimization

Personalize

Content &

Offers

Control

Campaign

Budgets

Optimize

Conversion

Rates

Optimize

Advertising

& Reach

Use Every

Data

Everywhere

Analytics

Performance

Get

Data &

Insights

Real Time Bidding

Re-Targeting

Behavioral Targeting

Predictive Targeting

Real Time Advertising

Web Analytics

Social Analytics

Mobile Analytics

E-Commerce

Predictive Analytics

Tag-Management

TV/Print/Instore

Trusted Data

1-First / 3rd

Other Data

Dig

ital M

ark

eting W

orld

The Digital Marketing Challenges

Page 38: ´Save your Digital Life!´ - MIE2014 Webtrekk

Be preparedFocusSmall changes, big bucks

WR

AP

UP

Page 39: ´Save your Digital Life!´ - MIE2014 Webtrekk

More info:

Fred Pellenaars, Country Manager Benelux | [email protected] +31 6 347 11 500 | webtrekk.com

Thank You

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