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Page 1: Secretary Plus brochure EN
Page 2: Secretary Plus brochure EN

Mission Secretary Plus is the market leader in innovative recruitment services for multilingual management assistants in Austria,

Belgium, France, Germany, Spain, Switzerland and the Netherlands. Secretary Plus is a distinctive and strong brand that

stands for exceptional customer and candidate quality.

Secretary Plus aims to occupy a Top-of-Mind position with both candidates and customers. Using excellent and proven

selection methods, we provide tailor-made services, such as recruitment, temping and outsourcing solutions. Being a

full-service organisation working with professional advisors we are a benchmark as well as a reference. In addition to the

above-mentioned goals, we are constantly striving towards improving the image of the management assistant profession.

Secretary Plus offers management assistants a life-time career engagement by achieving the best match and following their

careers. We are able to meet our business partners’ highest requirements in recruitment & selection.

VisionSecretary Plus embraces innovation and operates in a creative manner to fulfil the ever-changing demands of both our

customers and candidates.

Secretary Plus delivers a service which is an impeccable blend of people and process. We continuously endeavour to be

the pre-eminent business partner for all multilingual management assistants, nurturing both personal growth and career

development.

Page 3: Secretary Plus brochure EN

Facts and figures

7 European countries(Austria, Belgium, France, Germany, Spain, Switzerland and the Netherlands)

75 branches

No 1 European playerin the Management Assistant segment

Awards and pricesBest Employer, Best Innovator, Flex-Market Specialist,Great Place to Work

Page 4: Secretary Plus brochure EN

ValuesEntrepreneurship

Secretary Plus applauds those who embrace responsibility and encourages innovation and initiative. It welcomes employees

who demonstrate their motivation and interest and show an incredible passion for both their work and the company.

We acknowledge the unique resources, personal ideas and talents of every individual and actively encourage each person to

show us what they can do!

Commitment

We welcome a challenge; we show strength of character and resilience in our approach, we see difficulty as an opportunity

to demonstrate the ability to achieve total satisfaction. Our common objective is to achieve total customer satisfaction by

demonstrating a 100% customer-focused mentality and providing excellence!

Customer focus

We always aim for the highest goal. This translates into innovative actions to deliver best efforts and maximising our skills to

provide the best services.

Acknowledgement

We respect the contribution of our employees and recognise their commitment, performance and efforts. Close cooperation,

open communication and teamwork guarantee resourceful thinking, which is essential in helping us achieve our common

objectives. Each employee makes a commitment to respect the ideas and the work of their colleagues. Secretary Plus is proud

that its members can grow and develop their strengths in a workplace where all individuals are equal and every employee can

strive towards fulfilling their true potential.

Page 5: Secretary Plus brochure EN

1984 Founding of StarJob a privately held company

1990 Founding of Secretary Plus a privately held company

1993 Opening Secretary Plus offices Belgium

1997 Opening Secretary Plus offices Germany

1998 Official launch Secretary Plus website

2001 Incorporation of Secretary Plus in USG People N.V.

2006 Opening Secretary Plus offices France

2007 Opening Secretary Plus offices Austria and Spain

2008 Secretary Plus awarded Best Employer Belgium

2009 Secretary Plus Belgium awarded again Best EmployerStarJob the Netherlands awarded Flex market Specialist

2010 Merger Secretary Plus the Netherlands and StarJob

2011 Secretary Plus Austria awarded Great Place to WorkSecretary Plus Belgium awarded again Best Employer

2011

Opening Secretary Plus offices Switzerland

Our history

Page 6: Secretary Plus brochure EN

In businessAustria Belgium France Germany Spain Switzerland The Netherlands

R&S

Temping

Total outsourcing

Virtual outsourcing

Project outsourcing

Consulting services

All countries offer additional products aligned to the local market.

Page 7: Secretary Plus brochure EN

ServicesTemping

Our customised temping can quickly show you the way towards hiring the most capable and qualified management assistant.

You receive as much time as necessary for a comprehensive ‘on the job’ evaluation of the candidate of your choice.

Recruitment & Selection

The most immediate way to hire reliable personnel suitable for the job.

Outsourcing Solutions

Total Outsourcing

Experience the permanent guarantee of continuity when using the Total Outsourcing formula. Outsourcing certain tasks to

a professional will save you time. A professional is able to take over any office task with virtually no time limitations.

This specially-selected team of dynamic assistants is able to provide the support required on location and is ready for any

demanding project. These specialists in various professional fields can be deployed quickly and adapt smoothly to any new

working environment.

Virtual Outsourcing

Our professional assistant takes over a number of support tasks from you. This service enables you to operate from a home

office or from one of our regional offices. Virtual outsourcing is often the ideal solution for small to medium-sized companies.

This team consists of highly-qualified home-based employees who represent your organisation full-time or part-time on one

or more projects thanks to modern information technology.

Project Outsourcing

Our assistant works on a project basis and can strengthen the current know-how and/or take over specific tasks which are not

part of your core business. This is a team of specialised professionals who are available full-time or part-time. They can also

work on multiple projects – remotely or on location with the client.

Consulting Services

These additional services assist your company in reviewing the personal effectiveness on the work floor of a total department

of assistants or individuals. Consulting Services are tailor-made project-based services provided on request. Our specialised

HR and Process consultants are more than happy to assist you in your demands.

Page 8: Secretary Plus brochure EN

www.secretary-plus.com

Corporate sustainabilityCorporate climate

Our people have to feel good at work. As Best Employer, Secretary Plus has a management style based on coaching, proactivity,

walking the talk, results orientation and commitment to results. Responsibility, empowerment and successful delegation

to autonomous individuals/personnel are at the centre of every activity. Thanks to our flat, but well-defined structure and

our collaborative style, we are able to keep decision paths short, thus generating high impact. This results in a unique,

omnipresent corporate climate, characterised by a dynamic, business-oriented, but nevertheless human “look and feel” which

is perceived both inside the company and beyond.

Image and brand

Secretary Plus is the market leader in our segment. This generates a positive image and a strong brand, both of which

have to be constantly tended to in order to maintain and strengthen our position. To our clients, this means the greatest

reliability, a no-nonsense approach and a commitment to continuous improvement. To our people, our brand means pride

and commitment, thus generating high retention, long-term thinking and a good corporate climate.

Corporate Social responsibility

At Secretary Plus, we insist on a strong commitment to our communities. Through various actions in the domain of corporate

social responsibility, we aim to make our society a better place to live for everybody.