security management plan - berrigan shire

SecurityManagementPlan–Version1/14.06.17(DRAFT)

PrivateandConfidential–CommercialinConfidence

SecurityManagementPlan

Appendix "I"



Contents

1. TheBrandBehindtheEvent..........................................................................................................3

2. TheEvent.......................................................................................................................................3

3. ScopeoftheSecurityManagementPlan(SMP)............................................................................4

4. PurposeoftheSecurityManagementPlan...................................................................................4

5. TheSecurityMission......................................................................................................................4

6. ConceptofOperations...................................................................................................................5

7. NSASecurity’sRole........................................................................................................................5

8. PhysicalSecurityMeasures...........................................................................................................7

9. Monitoringthecrowd....................................................................................................................7

10. Preventionmeasures................................................................................................................9

11. EventPolicies..........................................................................................................................10

12. RadioCommunications...........................................................................................................13

13. NSASecurityContactNumbers&CompanyDetails...............................................................13

Appendix "I"



1. THEBRANDBEHINDTHEEVENT

StrawberryFieldsisanannualcelebrationofart,soundandcreativeexpressionheldforthreedayseachNovember,afewhoursoutsideofMelbourne,Australia.EachyearwebringyouadiverseselectionofbothrenownedandbreakthroughelectronicmusicfrombothAustraliaandoverseas.Indulgeyourselfinasensoryfeast,includingsoulshakingsound,worldclassdecor,dozensofeclecticmarketstalls,artisticinstallations,liveperformanceart,workshops,forumdiscussionandmore.www.strawberry-fields.com.au

2. THEEVENT

Date: Thursday16thofNovember2017toSunday19thofNovember2017–theeventwillrunover4days

Location:Lot17,LowerRiverRoad,TocumwalNSW–274kmfromMelbourneCBD.Estimatedtraveltimeinavehicleis3hours.Type: MusicFestival–MassGathering.18+ONLYExpectedAttendance:6000patrons+500staffCapacity:6500personsincludingstaff Security Staff: A total of 30 security staffwill be deployed at the event. Additional staffmay beincludedsubjecttofinalisationliquorlicencingrequirementsandconditionsforthelicensedareasattheevent.Licencing:Liquor/alcoholwillonlybeavailableforpurchasewithinthelicencedbararea.ThelicencedareawillbesecuredbyRSASecurityofficersandhighfencing.RSASecuritystaffwillbeplacedatthepointofsaletoensureresponsiblesevicesofalcohoolprcaticesandentry/exittoensureaccessisonlygrantedtopatronsovertheageof18.Alcohoolmaynotbetakeninoroutofthisarea.BYOwillbepermittedwithinthefestivalarea.Asliquorlicenceispendingparticulareventconditionswillbeupdatedoncereceived.PASSOUTSareonlypermittedbetween10am&midnightdaily.For additional information regarding the event visit the official web site – www.strawberry-fields.com.au

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3. SCOPEOFTHESECURITYMANAGEMENTPLAN(SMP)

ThisSecurityManagementPlan(SMP)hasbeenspecificallydevelopedforStrawberryFields,andisnotapplicabletootherevents/sites/venues.Thisplandealswith:

• Beingpreparedforincidentsandaccidentsand• Respondingtoandmanagingthem

Theinformationinthisplanwillfocusonthecrowdmanagementissues,eventsecurityandsecuritycoveragewithspecificemphasisforsitemanagementofeventsecurityandcrowdmanagement.Thissecurityplancoversmattersincluding:• Eventsecurity(CrowdControlduringtheevent)• Respondingtosecurityincidents(crowdmanagement,safetyandsecurity)

4. PURPOSEOFTHESECURITYMANAGEMENTPLAN

The Security Management Plan for Strawberry Fields addresses core command structures andresponsibilityforsecuritycoordinationandmanagement.Groups,rolesandtasksareoutlinedforeachmemberof thesecurityorganisation toprovidecleardivisionofoperational scope.Securitypolicymeasureshavebeendevelopedassecuritycontrolstocoordinateoperationalduties,strategiesandrequirements.SecurityPoliciesarticulatetheobjectivesofspecificsecuritystrategyandintroducesstandard procedures to effectively implement these initiatives. Notwithstanding the detail ofplanning, the security operation requires effective communication, strong leadership and closesupervision.Successwillbedependentuponkeystakeholdersworkingtowardthecommongoalofprovidingasafeandsecureeventactivity.5. THESECURITYMISSION

TheStrawberryFieldssecuritymissionwillbetoprovideasafeandsecureeventactivity,protectingassets,personnelandguests.Thismissionwillbeachievedbygivingfullconsiderationto:

• Coordinatingsecurityresourceseffectivelyattheeventandsite• Protectingsensitivesecurity-relatedinformationbylimitingdistribution• Managingeffectiveworkingrelationshipswitheventstakeholders• Coordinating security arrangements with New South Wales Police (and keeping them

informed)• Anticipatinglikelyeventincidentsandpreparingeffectiveresponses• Reportingandrespondingtoeventincidents

Appendix "I"



6. CONCEPTOFOPERATIONS

NSASecurityhasdevelopedtheConceptofOperations,baseduponprinciplesofSecurity-in-Depth.Thisapproachwillincorporateacombinationofphysicalsecuritymeasuresandoperationalsecurityprocedures.Thisplansupportshazardmitigationmeasuresandsafetymechanismstoensurethesafetyofsitepersonnelandpatrons,including:

• Earlyidentification,assessmentandtreatmentofeventsecurityrisks• Physicalsecuritymeasurestorestrictunauthoriseditemsandaccess• Accreditationmeasurestovalidateauthorisedpersonnelintorestrictedareas• Surveillancetoidentifypotentialoperationalthreats• Staticsecuritylocationstodeterorpreventunauthorisedentry• Mobilepatrolstorespondtopotentialoperationalthreats• Coordinatedcommunicationsandreportingprocedures

7. NSASECURITY’SROLE

TherolesandfunctionsofNSASecuritywillbecrucial inthepreventionofcrowdissuesaswellassafetyattheevent.Atthiseventtheirmajorfunctioniscrowdcontrol,asthecrowdis likelytobemadeupofmainlyyoungerpatronsandthereisnostructuredseating.SecuritystaffsuppliedbyNSASecuritywillbeproperlylicensedandregistered,physicallyfitandover18yearsofage.Theywillhave:• Goodcommunicationskills• Basictraininginfirefighting• Basictraininginevacuationprocedures• Abasicknowledgeinfirstaidandtheabilitytorecognisedistress• Someknowledgeofself-defenceandhowtocontrolviolentorunrulybehaviourandintoxicated

persons• Knowledgeontheirlimitationsonremovingpatronsandrefusingentrytopatrons• Knowledgeonlawfulsearchtechniques• AllsecuritystaffwillmeettherequirementsoftheSecurityIndustriesActwithregardstolicensing

andtrainingandtheclassificationswithregardsto licensingas listed intheAct forNewSouthWales.

Appendix "I"



GeneralSecurityProcedures

AcrowdcontrolregisterwillbemaintainedofthenamesandthevalidsecuritylicensenumbersbyNSASecurity.Eachsecuritystaffmemberwillbeprovidedawrittensummary(anoperationalorder)ofalltheyareexpectedtoknowanddo.Securitystaffwillrecordincidentsinvolving:• Disorder• Violence• Othercrime• Illhealth• Allotherrelevantoccurrences/incident/matter

Securitystaffwill:

Assistinidentifyingpatronswhoare:•Intoxicatedbyalcoholandotherdrugs•Arebeingaggressiveoranti-social•Areindistressorrequiremedicalassistance•Preventovercrowdingbymakingsurethenumberofpersonsdoesnotexceedthesite’slegalcrowdlimitsinthevariouspartsoftheevent•Preventpatrons,asfaraspossible,fromclimbingtrees,fencesandotherstructuressuchaslighttowers,andspeakercolumns•Makesureallentrancesandemergencyexitsarekeptclear•Identifyandinvestigateanyincident,suchasviolenceamongstpatrons•KnowthelocationofthefirstaidpostsorhowtocontactFirstaid•Preventanddeteranypatronsfromaccessingthedam–reportandremoveanypatronthatdoes.•Fullyunderstandanymethodsorsignalsusedtoalertstaffthatanemergencyhasoccurred•Becapableofrecognisingpotentialfirehazardsandsuspectpackages,reportingsuchfindingsimmediatelytotheEventEmergencyCentre•Immediatelyfollowanyinstructiongiveninanemergencybyapoliceofficer,orinthecaseoffire,instructionsfromthecommanderofthefirebrigades•ReporttotheEmergencyOperationsCentreanydamageordefectwhichislikelytobeathreattopatronsafety•Assistasrequiredintheevacuationofthesite/event,inaccordancewiththeevacuationplan•AssistinthepreventionofbreachesofOHSregulations

Appendix "I"



8. PHYSICALSECURITYMEASURES

NSASecurityhascoordinatedwithStrawberryFieldsEventManagementtoensurethatappropriateratedsecurityinfrastructureprovidesadequatesafetymeasuresandprovideaneffectivedeterrenceagainstunauthorizedentryintotheeventareaandrestrictedareas.StrawberryFieldsManagementhaschosenaprovidertosupplyandinstallallrequiredinfrastructure.Physicalsecuritymeasuresthatrequire installationwillbedonebyanauthorisedorganisationandoverseenbytheSafetyOfficerandwillcomplywithallrelevantAustralianstandards.Temporarystructureswillbeutilisedforstaging,backofhouse(marquees)andtemporaryfencingforaccesscontrol,assetprotectionandcrowdcontrol.

9. MONITORINGTHECROWD

MonitoringcrowdbehaviourisanessentialaspectoftheStrawberryFieldseventcrowdmanagementsystembecauseitindicateswhetherthesysteminplaceisworkingandenablesdetectionofpotentialproblemsatanearlystage.

Whenthinkingaboutmonitoringrequirementsattheevent,NSASecurityconsideredthefollowing:

• Howquicklycrowdingcoulddeveloptoadangerous level invariousareas insidethe site/event

• Howquicktheresponsecouldbetocrowdingproblems,suchasbypreventingmorepeoplecominginorbydispersingpeoplefromovercrowdedareas

• Ifacrowdingincidentoccurred,howquicklyitwouldbeknownandactedupontopreventanyescalation

• Whetherthereareenoughstaffwithinthesite/eventtomonitoralltheareaswheretherearepotentialcrowdingproblems

• Ifthereareenoughgoodvantagepointsforstafftomonitoralltheareaseffectively

Theremaybesomeareaswherecrowdsarelikelytobuildup.Problemareasidentifiedattheeventwhichmayencountersomeissueswillbe:

• Bottlenecks,suchastheentrancesandexitsintothevenue,barsandinfrontofstage.

Thelikelihoodandconsequencesofanysuddencrowdmovementshasbeenestablished.AtcurrenttheriskisratedLOW.Securitystaffattheentrance/exittotheeventareawillmonitorandcontrolallaccessandegress.Whentheyobservethemaineventareabecomingdense,theywillthenbegintolimittheamountpeopleentering,whilstensuringegressprogressestoleveloutanycrowding.TheywillalsocommunicatethistotheSecuritySupervisor.

Appendix "I"



To ensure the security response is effective, immediate and efficient, the following will beimplementedandadheredto:

• Stafftolookoutforcertaintypesofbehaviour• Establishing/enforcingrulesforthepubliconacceptablebehaviour,togetherwithpenalties

forunacceptablebehaviour,suchascautioningandortheevictionorremovalfromthesite• Enforcingproceduresfordealingwithunacceptablebehaviour

Staffwithinthecrowd

NSASecuritywillpositionsecuritystaffintheeventsitesothattheycan:

• Senseatmospheres,tensions,moods• Lookoutforsignsofdistress• Respondquicklytoincidentsandaccidents• Address,anddiscourage,anydangerousbehaviourquicklybeforeitspreads,suchasjumping

onorclimbingonstructuresforabetterview• Helppeopleanddealwithqueries• Permitaccessandegress,aswellasrestricting• Provideassetprotectionandcrowdcontrol• RSA(ResponsibleServiceofAlcohol)

SecurityRoster/Deployment

Securityrostertobeincluded14dayspriortotheevent. Roving&IncidentResponse

Roving&IncidentResponseNSASecuritykeymanagersandsupervisorswillbeequippedwithUTV’sorATV’stoeffectivelyrovethefestivalsiteandneighbouringareas.Personnelallocatedtothisroleareexperiencedandofhighcalibreandhavetheabilitytodealwithanysecurity incidentthatmayarise.Themobileresponseteamcanbeatany locationwithinthefestivalinunder60seconds.Therovingteamswilltargetevent“hotspots”e.gcampingsite,eventperimeteranddams.

Appendix "I"



10. PREVENTIONMEASURES

Overcrowding

NSA Security will work with Strawberry Field Event Management to ensure that the maximumcapacityoftheevent/sitewillnotbeexceeded.Thenumberofpatronsenteringthevenuewillberecordedbycontinualobservations.StrawberryFieldswillprovidehourlyupdatesofpatronnumbersonsitebyticketingscanningrecords.

Themaximumnumberofpeoplepermittedontotheeventsiteis6500(includingStaff)

ResponsibleServiceofAlcohol

Asalcoholistobeservedortobeusedattheevent,thepotentialriskofaggression,accidentorinjuryisconsiderable.TherearecertainprecautionsthatwillbetakenbyStrawberryFields&NSASecuritytominimisetheeffectofalcohol-relatedharm.

•EnsureliquorlicenseconditionsareadheredtoatalltimesasperLiquorAct2007.

•AllstaffinvolvedintheserviceofalcoholwillberequiredtohaveRSAcertificate

• The provision of RSA security staff at all service entry points to monitor patrons for signs ofintoxication

•TheprovisionofrovingRSAsecuritystaffthroughouttheeventsitetodetectanddealintoxicatedpatrons

•Freedrinkingwaterisavailablethroughtheeventsite

•Alcoholwillnotbesoldinglassorbreakablecontainers(plasticonly)

•Arangeofsnacksormealstobeavailablethroughoutthevenue

• Ensure gate security staff search vehicles & patrons effectively upon entry and confiscate anyprohibited items.Any itemsconfiscatedwill be immediately reported to securitymanagement fordisposal.

Appendix "I"



RSAsecuritystaffwillbepostedateverybartoensureallpatronsenteringtheserviceareaarenotintoxicatedandhavetherightaccreditationtobeattheevent.Anypatrondetectedtobeintoxicatedwillberefusedservice.SecuritystaffallocatedtothisrolewillbeuniformedinahighvisibilityRSAvest–seeexamplebelow.

Additionalinformationisprovidedinthealcoholmanagementplan.

11. EVENTPOLICIES

Policieshavebeendevelopedassecuritymeasurestocontrol,coordinateandmanageoperationalrequirements. Security Policies articulate the objectives of specific security strategies in practicaltermsapplicabletothenatureofthisevent.SeveralsecuritypolicieshavebeendevelopedforStrawberryFieldstoassistsecuritymanagementandcontrol.

Appendix "I"



DrugManagementPolicy

StrawberryFieldsManagementseekstoensurethatpatronsarenotharmedasaresultoftheuseofillicitsubstances.Thefollowingpolicyconsiderationsapply:

• Allstaffandguestswillbeencouragedtoconsidertheirhealthandsafety.• Allstaffandguestswillbesubjecttolawsprohibitinguse,possessionorsupplyofillicitdrugs.• Allstaffandguestswillbesubjecttoa“NoTolerance”policyonuseofillicitdrugs.• Illicitdrugusewillresultinimmediateremovalandhandingovertopolice.• Alleventstaffandsecuritypersonnelwillbefamiliarwiththispolicyandwillberesponsible

formonitoringpatronbehaviourthroughouttheeventactivity

HarmMinimisation

StrawberryFieldsaimstopromoteasafeenvironmentforstaff,guestsandthebroadercommunity.Toreducetheriskofpatronharmcausedbyillicitsubstances,theeventwillimplementmeasurestoensurethat:•Entrytothefestivalisrestrictedtoticketedpatronsonly•ConditionsofEntrytobeenforceduponentrytotheevent–vehiclesearchesandinspections•Waterwillbemadeavailableonacomplimentarybasisatseverallocations•Severalstaticandrovingfirstaidpostaroundthesite•Severalstaticandroving“Dancewize”postaroundtheeventsite• Signage to be placed around the site advising any illicit substances found on patrons will beconfiscatedandwillleadtoejectionfromeventorreportedtopoliceSearchPolicy&Procedures

NSA Security will employ their existing search procedures to ensure that illicit, dangerous andsuspicious items are NOT brought into the event site. Guest search procedures will involve thefollowingdeploymentandmethods:•Securitystaffwillbepositionedattheguestentrygate•Securitystaffwillinformtargetedgueststhatavehicleandcontentssearchisrequiredpriortoentry.•Iftheguestrefusestocomplywithrequestforsearch,securitystaffwillinformtheguestthattheyarenotpermittedtoentertheeventsite.•TheSecuritySupervisorwillbenotifiedofgueststhatrefusetocomplywithsearchprocedures,andsuspiciouspersonswillbeaskedtoleave•GuestswillnotbepermittedtomovefromtheEntryPointatanytime,andshouldnotbedetainedbysecuritystaffunlessprohibitedordangerousitemhasbeensighted.•Securitystaffmustdoeverythingreasonablypracticabletoensurethatnoprohibiteditemsentertheeventsite

Appendix "I"



•Whensearchingbags,Securitywillrequestgueststoopenbagsocontentsarevisible.Handswillnotbeputinsidecompartmentsofaguest’sbag.Where there is reasonable ground or suspicion security staff will conduct spot checks for illicitsubstancesonsiteduringtheevent–anyillicitsubstancesdetectedwillbeimmediatelyreportedandhandedtosecuritymanagementandthenhandedtoPoliceorEOC(ifpolicearenotavailable).Alistofprohibiteditemsinclude:•Glass•Alcohol•Weaponsoranyotheritemdeemeddangerousbysecurity•Commercialvideocameras•GasBottles&BBQ’s•Illicitsubstances•Fulllistprovidedoneventwebsiteundertermsandconditions

RemovalPolicy

Strawberry Fields removalpolicyhasbeendesigned toprovideeffective responseandprocessingprocedurestoalloffencescommittedwithintheeventsite.Theremovalpolicyincludesalloffencesthatrequiretheremovalofapersonfromtheeventsite.Incidentswhichmayrequireremovalfromthesiteinclude:

• Breachofperimeterfence • Vandalismofproperty/urinating• Assault • Possessionofillegalitems

• CriminalOffence• Processionofweapons

RemovalProcedure

1.Patronisidentifiedascommittinganoffence2.Patronisdetainedbysecuritypersonnel3.RadioSecuritySupervisorforIncidentResponsesupport4.ReportincidenttoEOC/ECC5.Patronistransportedto“HoldingArea”6.Iftheoffenceisminorsecuritystaffwillprovidethepatronthreeoptions:1.Patrontobeescortedbacktotheircampsitetocleartheirbelongingsandvacatethepremiseseitherbydrivingtheirvehicleorbedroppedoffbyafriend.Onlysoberdriverswillbepermittedtodriveoffsite.2.Patroncallsafriendorrelativetogetpickedupfromlocation.3.Withpatronconsentsecuritywithtransportthemtonearesttownortoapublictransportlocation.7.Iftheoffenceismajorsecuritystaffwilldetainthepatronuntilpolicearrivetoremoveoffsite

Appendix "I"



12. RADIOCOMMUNICATIONS

CurrentNSASecurityRadioCommunicationprocedureswillbeemployedduringtheeventactivity.NSASecuritywillemploytheuseofNSASecurityallocatedcallsignsforeachstaffmemberineachlocationequippedwitharadio.13. NSASECURITYCONTACTNUMBERS&COMPANYDETAILS

Name Title EventStatus ContactDetailsGeorgeParthy Director SecurityManager 0419392445

george@nsasecurity.com.auAsecuritystaffregisterwillbemaintainedforthedurationoftheevent.Thefollowinginformationwillberecorded:

• Staffmembersfullname• NSWSecuritylicencenumber• Shiftstartandfinishtimes• Notableincidents

TheregisterwillavailableonrequesttoNSWPoliceorOLGR.NationalSecurityAgencyPty-NSASecurityMasterSecurityLicence-#000101440

Appendix "I"

security management plan - berrigan shire

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