Security Solutions for Retailers

Creating a safer and more secure retail environment

YOUR FIRST CHOICE IN RETAIL SECURITY

PERFORMANCE IN ACTION TM

SECURITY SOLUTIONS THAT CAN TRANSFORM YOUR RETAIL SECURITY, SAFETY AND COMMUNICATION CHALLENGES.

PERFORMANCE IN ACTION TM

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With the uncertainties of the prevailing

economic climate, retailers and distribution

centres are under increasing pressure to

cut their costs, reduce their losses and

streamline their business operations. At the

same time, they need to try and boost their

revenues. An impossible task? Not with

STANLEY’s help!

We can provide you with a single,

integrated security system that addresses

these challenges and will transform your

situation.

Our solutions are tailored to:

• Protect your employees and your premises

• Safeguard your assets and resources• Reduce your costs whilst boosting your profi tability

STANLEY provides a one-stop shop for

all your security and life safety needs,

whatever the size, number or location of

your retail outlets - leaving you free to

focus on your core business activities.

Security is more than protection against theft and

vandalism - it’s also about the knowledge that

impacts your bottom line. We realise that you are

looking for powerful solutions for loss prevention,

asset protection, hold-up and duress response, risk

and liability mitigation, and workplace violence

protection. We know that you strive for compliance

to business protocol and ethical business conduct on

a daily basis. Stanley can help you document and

capture event activity when needed so you can focus

on running your business. Stanley keeps you better

informed and your business fully protected. Here are

some of the ways in which we do this:

HOW WE MAKE A DIFFERENCE

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theft and fraud prevention can make a huge differ-

ence to your business. Shrinkage alone costs UK retail

businesses billions of pounds Sterling each year. you

need to ensure that every transaction is complete and

legitimate.

From video surveillance through to alarms and

point-of-sale exception alerts, Stanley’s integrated

solutions reduce shrinkage, and prevent under-rings,

sweetheart deals and cash theft - protecting your

assets whilst boosting your profi tability.

COMBATING THEFT AND FRAUD

Retailers need to reduce costs and boost productivity

whilst maintaining high levels of customer service.

We use the latest technology to monitor and record

every area of your premises. Our intelligent video

analytics will help you to identify trends, exceptions

and training requirements; monitor traffi c fl ow; and

help in providing simple footfall data. Our integrated

solutions can monitor operations from chiller and

freezer management through to supplier deliveries

scheduling. Our products work seamlessly with

other security and business systems, increasing their

effectiveness and reducing your costs.

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INCREASING EFFICIENCY AND PRODUCTIVITY

Health and safety is a priority for any company.

Businesses also need to be able to review actual

events to prevent fraudulent claims.

Integrated intrusion, video, analytics and access

control enable you to rapidly identify health and

safety emergencies (e.g. attacks on employees, slips

and falls, incapacitation in remote areas and lone

workers). Our solutions help you to spot potential

threats rapidly, pick up accidents as they happen and

record any evidence.

MAINTAINING HIGH LEVELS OF HEALTH AND SAFETY

Some 43%* of all stock losses are due to theft

or fraud by customers. Companies need to track

suspicious activity, identify and tackle theft as it

happens, and gain strong evidence to support a

conviction.

Our integrated systems help retailers to achieve quick

convictions for attempted theft. Stores can also

identify suspects approaching or entering. even if

the alarm system is disarmed, detectors can fl ag up

suspicious activities and show video footage of illicit

events.

(*Source: Centre For Retail Research)

INCREASING BUILDING SECURITY

Over 35%* of stock losses are caused by theft and fraud

by staff. a security system must ensure that only authorised

personnel are admitted to restricted areas and that they

don’t abuse their privileges by stealing or admitting

unauthorised personnel.

Our security and access control solutions can be integrated

with your payroll, HR and It systems to give one database,

boosting security and removing the need for duplicate data

entry. Our products can link different systems to identify

theft and fraud as it happens. they can prevent tailgating

and send alerts about suspicious behaviour to security

personnel.

(*Source: Centre For Retail Research)

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to reduce costs and maximise productivity, retail chains with

multiple sites need systems that can be replicated across

different stores and can be centrally managed.

a single global security system from Stanley delivers

savings in resources, training and system management.

Multiple sites can also be managed remotely from a central

location, with 24/7 monitoring. Our security systems

also increase effi ciency in areas such as retail car park

management and traffi c fl ow surveillance, including remote

24/7 cover.

IMPROVING STAFF MANAGEMENT AND RESTRICTED ACCESS

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Choosing the right solutionTRANSACTION DATA / POINT-OF-SALE.Our solutions enable you to associate captured

transaction data with stored video recordings. this

secures your entire operation - everything from a cash

till transaction / PoS through to access control system

data can be interfaced with the relevant video. this

makes exception reporting easy.

RECORDING.

Our comprehensive range of digital recording

solutions are all designed for ease of use, scalability

and integration. Our digital products provide tamper-

proof video that complies with the strictest legal

standards. these are complete video management

systems that not only integrate video, audio and data,

but also enable you to remotely control and manage

your data.

VIDEO SOLUTIONS.Stanley’s cameras and domes feature a wide array

of speeds, performance levels and zooms. you can

choose one or many reliable, robust cameras to meet

the precise needs of your business.

ACCESS CONTROL.

Our diverse range of solutions offers continuous

protection. Our products range from access control

for a single store door through to an integrated

solution that secures a network of branches, multiple

warehouses and corporate headquarters.

INTRUDER DETECTION.

Stanley’s intruder security systems safeguard your

inventory, property and employees against intrusion,

fi re and other emergencies. the systems can be

monitored by an alarm receiving centre 24/7, and we

also offer systems that can be remotely monitored, so

that you can check your facility at any time.

REMOTE MONITORING.

Stanley is committed to providing the most

comprehensive and fl exible remote monitoring service

through the use of state-of-the-art technology.

In order to be able to monitor all varieties of modern

intruder alarms and fi re detection systems, we have

invested in the Sentinel Plus suite of alarm receiving

technology from Monitor Computer Systems. this

decodes signals into standard format, providing a

single integrated platform for the monitoring of alarm

panels, video systems, environmental monitoring, GPS

tracking and lone worker devices.

RTLS ASSET TRACKING.

MobileView Software provides visibility and instant

notifi cation through an online portal, tablet or mobile

device, enabling you to track equipment such as

forklifts, trailers, and ensure employee have the right

authorisation for equipment use. automatically manage

daily inventory and quickly determine quantity and

location of merchandise in real-time.

STAFF PROTECTION.Stanley provide safe, user-friendly and convenient

ways to protect and support retail staff when they

may be exposed to risk, whether working on or off

your premises. as an end-to-end managed solution,

it is a highly cost-effective, safe and secure personal

emergency alert service for employees at risk of

intimidation, abuse or violence in the course of their

working day.

FIRE DETECTION AND LIFE SAFETY.

at Stanley we realise that people are your greatest

business asset. Stanley ensures that your retail

environment is safe for your customers and employees,

as well as secure for your inventory. We equip your

retail store(s) with proven solutions can help you

safeguard against all types of risk scenarios, from the

mechanical room to the stock room, from the delivery

bay to the parking lot to the sales fl oor. no matter

what you’re protecting, we can take an integrated,

multi-technology approach to your security challenges,

layering solutions that meet a range of threats from

theft to vandalism to intrusion, better protecting your

staff, customers and assets.

REMOTE MANAGED SERVICES.Our remote managed services enable customers to

control and maintain single and multiple sites from one

central location and deliver signifi cant benefi ts:

• Round-the-clock support• The ability to have your security systems serviced without a site visit for greater convenience

• The ability to respond to and monitor critical events more effectively, whilst minimising system downtime

LONE WORKER.

Stanley Security provide a range of lone worker

safety solutions for organisations that need to

minimise the risks faced by, the many different groups

of staff that may have to work alone in a diverse range

of environments. Our devices and services provide

lone workers and their line managers with practical

solutions to assist them for a lone working situation.

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STANLEY Analytics SolutionsStanley analytics Solutions software delivers rich, meaningful information on key performance measures to drive

excellence in loss prevention, security, marketing, operations, and customer service. Pull together data from

multiple disparate systems including video analytics, point of sale, eaS, weather platforms, and more onto a

dashboard allowing you to report on key metrics for your stores and creating actionable business intelligence

across your locations. By correlating data from multiple data points you can help mitigate loss, improve

profi tability, optimise performance, and increase conversion rates, all while enhancing the customer experience.

STANLEY Analytics Solutions lets you track and improve metrics that directly impact the success of your

retail operation

• Transform data into visual information that you can use

for meaningful results

• Analyse trends and ask questions of your data

• Provide context to drive better decision making

• Increase visibility and minimise loss

• Improve process effi ciency and reduce cost

• Save time by reducing cumbersome, traditional

reporting

• Realise operational improvements

PROFESSIONAL SERVICESFor a 360-degree view of

your operation, Stanley’s

data scientists and business

consultants can partner with

you to create value for your

retail business utilising multiple

data sources. We provide

an analytics assessment

leveraging our methodology

and your data streams to

correlate, analyse, and measure

your store activities. armed with

knowledge, we can create a

plan for improved business

operations to help drive results

for your business. We can

also help you implement and

execute your analytics initiatives

through our analytics Solutions.

Tangible ROI

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1 Use cases

Business Insights

KPIs

Visual Dashboard

BusinessData

Video Cameras

& Analytics

POSSystems

LoyaltyCards

Weather

EAS

Intrusion

Dashboard Visualisation & Analytics

STANLEY Analytics Solutions

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Improve Retail OperationsQUESTION

Conversion rates

Customer checkout time

Number of customers in line

Transaction time

Register performance

Occupancy level

DESCRIPTION

Number of people purchase vs. enter

Time from arrival at checkout until transaction is fi nished

Queue length

Time it takes to check a person out at the register

POS transactions that are corrections

Number of customers, cars, or other in a service area

KPI

Hourly conversion rate

Customer checkout time

Hourly queue length breakdown

Time of transaction vs. number of items

% of employees per transaction

% occupied throughout the day

DATA SOURCE

Cameras, EAS, or other people-counting devices/POS data

Cameras and sensors

Cameras and sensors

POS data

POS data and cameras

Cameras and sensors

BUSINESS BENEFIT

Adjust staffi ng for customer service

Adjust staffi ng for customer service and satisfaction

Adjust staffi ng for customer service and satisfaction

Operator effi ciency training / items not tagged properly - price check

Operator training and process issues

Staff levels and staff effi ciencies

QUESTION

Store and cashier performance - sweet hearting

Item correction at POS

Cancels at POS, followed by specifi c POS activity

Suspends at POS followed by specifi c POS activity

Price check at POS followed by specifi c POS activity

Returns/returns without customers

Price overrides

Predicitive analysis of shrink

DESCRIPTION

Average order/purchase value

Cashier manually changing item scanned

Sales transaction cancelled

Sales transaction suspended

Price check on item

Returns/returns without customers

Reduce price overrides

Can we reduce shrink if we tag specifi c items?

KPI

Basket size, value, cashier, time

Absolute � or weighted by � transactions

Absolute � or weighted by � transactions

Absolute � or weighted by � transactions

Absolute � or weighted by � transactions

Absolute � or weighted by � transactions

Total value and � of price overrides

Shrink (predicted)

DATA SOURCE

POS data

POS data/video audit

POS data/video audit

POS data/video audit

POS data/video audit

POS data, camera/video audit

POS data

Audit data, inventory data

BUSINESS BENEFIT

Improve store performance, upsell, reduce shrink

Improve store performance, change training, reduce shrink

Customer satisfaction/reduce shrink

Customer satisfaction/reduce shrink

Customer satisfaction/reduce shrink

Customer satisfaction/reduce shrink

Reduce revenue lost due to improper price overrides

Understand which items to tag to get maximum benefi t

QUESTION

Customer traffi c

Dwell at endcap/aisle

Customer demographics

Customer value management

Traffi c fl ow patterns

DESCRIPTION

Number of shoppers over time

Number of customers that look at items for how long

Age and gender of customers

Segment and understand most loyal customers

Heat map of store traffi c areas and patterns

KPI

Hourly traffi c

Length of time spent at aisle space

Hourly age/gender breakdown

High-value customer, AUR, units per transaction

Traffi c patterns

DATA SOURCE

Cameras, EAS, or other people-counting devices

Cameras and sensors

Cameras

Loyalty POS

Cameras and sensors

BUSINESS BENEFIT

Understand peak traffi c times and leverage promotional activity

Monetise aisle space to charge premium

Better understanding of customer base

Increase customer lifetime value

Identify high traffi c areas for product and promotional placement

STANLEY Analytics Solutions provides

answers to your top of mind operational

questions.

Advance Loss Prevention

STANLEY Analytics Solutions answers

your key loss prevention questions.

Enrich Your Marketing

STANLEY Analytics Solutions answers

your retail marketing questions from

your operational systems.

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Stanley Security Solutions ltd.

Registered in england and Wales no. 181585.

Registered Office: Stanley House, Bramble Road, Swindon, Wiltshire Sn2 8eR

Vat no. 232 2446 95.

Stanley House

Bramble Road

Swindon

Wiltshire

Sn2 8eR

tel: 0844 254 0032

Fax: 01793 615848

email: info@stanleysecurity.co.uk

Website: www.stanleysecurity.co.uk

V1/2016

all reasonable care has been taken to ensure that the information contained in this publication is accurate as at the date of printing. Such information is nevertheless liable to

variation in the event of changes occurring subsequent to the date of printing in the products, services or statements referred to in this publication. all images contained are

illustrative of the product supplied and actual products supplied may differ in detail from that illustrated.

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