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IntroductionAt SimplicIT, we know making a business run smoothly is

easier said than done. That’s why we’ve developed our

holistic, customer-focused approach. Our solutions will

improve efficiency, customer satisfaction and profits for

your business. The following presentation will show you

how.

Customer-Focused Solutions for YOUR Business

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Introduction:What you’ll learn today

www.SimplicITonline.com.au

SimplicIT specialises in eliminating

communication problems in your company,

particularly siloing.

This presentation will cover:

• More about siloing: six common symptoms of it and how to

stop them

• Our holistic approach and why it’s right for you and your

customers

• The three steps of the SimplicIT process:

• Strategy, Planning, and Delivery

• The SimplicIT difference:

• Customer focused solutions

• Enterprise architecture roadmaps

• Portfolio level management

• Solution architect led delivery

• Understanding your needs

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ABOUT USLocated in Melbourne, SimplicIT offers an extensive range

of IT consultancy, services and products. Our expertise is

founded on over 30 years’ experience in IT solutions.

STRATEGY PLANNING DELIVERY

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WHO WEARE ANDHOW WECAN HELP

///Enterprise architecture

approach: tells all you need to

know about your company’s

current state.

1

Three-step solution:

Strategy, Planning, Delivery. 2

Holistic approach to ensure

all departments of your

company work together. 3

Customer service focus for

optimal client satisfaction (it

sounds obvious, but most

businesses don’t do it!).

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THAT

YOUFACE

Lower efficiency, use of resources,

and worst of all, lower profits!

Cost of Siloing

Poor interdepartmental

communication (or none at all).

Siloing

Success! Customer satisfaction,

profits, growth

Common Goal

Different departments have

different goals, and work towards

them in different ways.

Multiple Approaches

THE CHALLENGE

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3

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HOLISTICMETHODOLOGY

Developers who Understand Your Needs

Solution Architect-Led Delivery

Customer Focused Solutions

Enterprise Architecture Roadmaps

OUR SOLUTION

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3

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4Portfolio Level Management

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3 STEPS to END SILOING

• Where are you now, where do you want to be, how do you get there?

• Identify goals; develop plan and schedule to reach them.

• We work with your team your team.

STRATEGY

• Build and implement the best operating model for your customers.

• Develop IT strategy to support the operating model.

• Portfolio and program level planning to avoid siloing.

PLANNING

• Better operations mean better customer satisfaction!

• Revise or replace your roadmap to the marketplace.

• Monitor and adjust plan as needed.

DELIVERY

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STRATEGYWe work with your team to determine your long term

needs for customer satisfaction, and review your current

resources and strategy to gauge your ability to meet

those needs.

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STRATEGYWhere do you want to

go? Challenge, augment and

further develop your

overall business

structure.

Business Analysis & Research

Define an IT strategy that

focuses on your customer

needs and your business

model.

IT Strategy Development

Align your IT strategy

with the fast-evolving

solutions found in the

cloud.

Digital & Cloud

Transformation

Identify your specific

needs and make plans

to meet them.

IT Advisory + $145k.

Paint a clear picture of your desired

future state, aligned to your business

needs and general industry direction

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3

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PLANNINGWith your strategy set, we help you determine how best

to deliver it. Keeping your customers in the loop, we

ensure your IT function will provide them with the service

they deserve. Operating model, processes and structure

– we identify the best of them all for achieving your

goals.

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Now that you know where

you want to go, we help

you ensure that your IT

capability can get you

there.

IT Transformation

Using the TOGAF Architecture

Development Model (ADM), we

lay the groundwork for your

portfolio of initiatives and

results.

Enterprise Architecture Roadmaps

Set your program to the

right size to maximize your

efficiency and cost-

effectiveness.

Program Scoping &

Sizing We help you find the

perfect balance of

oversight and freedom

to innovate.

Governance & Process

Frameworks

+ $145k.

Create a clear roadmap of strategic initiatives to deliver

your future state using Enterprise

Architecture

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PLANNINGHow will you get there?

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DELIVERYYour current delivery program might already be right for you

– but it might not be. We’ll help you determine that, and

work with your team to make the implementation of your

new strategy as efficient and painless as possible for your

team and your customers.

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DELIVERYThe end product!

Our solution architect

approach sets us apart, with

quicker and better outcomes

for your customers.

Program Management

Focusing our solutions on

delivery and user experience,

we ensure the best possible

delivery.

Architect-Led Solutions

The digital economy is no longer a

novelty. You need to keep up with

it, and we can make sure you do.

Digital, Mobility, Cloud, and Business

Intelligence Our partner, Aspire, has

a team of specialists for

all your software needs.

Expert Development + $145k.

Use a mix of skills, resources, and

solutions to deliver to your roadmap,

efficiently and cost-effectively

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3

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OPTIMISE YOUR

CUSTOMER SERVICE

Want better reviews?

Fewer complaints? Just

looking for independent

assessments?

OTHER CONCERNS?

Any or all of the

above…SimplicIT

can help.

YOUR NEEDS, YOUR

ANSWERS

We address your

unique needs with

tailored solutions.

OUR METHODOLOGY: CUSTOMER FOCUSED

SOLUTIONSoA holistic approach: Ensure

communication and collaboration

across all departments.

o Eliminate siloing; prevent

incomplete solutions for your

clients or different conclusions

from different departments.

o Better use of resources for faster

and more efficient customer

service.

o Complete and consistent delivery

every time.

Why it’s Right for You

The SimplicIT Difference

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CONCERNED ABOUT WASTE?

Limited resources and

time – every bit of both

matters to you!

LARGE OR SMALL

No matter your

company’s size,

optimisation

matters.

IMPROVE YOUR

EFFICIENCY

There’s always

room for

improvement; we’ll

help you find it.

OUR METHODOLOGY: ENTERPRISE ARCHITECTURE

ROADMAPSoOptimise your business

process

o Find and implement the most

efficient use of your infrastructure

and capabilities.

oMinimise cost and time of

improvements.

o If new investment is necessary, we

find you the best solutions.

Why it’s Right for You

The SimplicIT Difference

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DIFFERENT PROJECTS

Even with “only” two

projects, you still have

different needs.

PORTFOLIO MATCHING

We match each

portfolio with its

unique needs; one

size does NOT fit

all.

YOU’RE IN CONTROL

We provide the

framework, you

continue to

manage.

OUR METHODOLOGY: PORTFOLIO LEVEL

MANAGEMENTo The highest SAFe level

oDedicated solutions for each

portfolio.

o Improve your efficiency with focus

on budget, themes, strategy, and

metrics.

o Even within one company, each

portfolio has its own unique needs

for all categories.

The SimplicIT Difference

Why it’s Right for You

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ACCOUNTABLE SOLUTIONS

It’s an essential – and

underappreciated –

element of success.

FIT FOR PURPOSE

SOLUTIONS THAT WORK

Can be problematic

with multifaceted

projects, but not

with the right

approach.

CUSTOMER FOCUSED

Ensure your teams

work together at

their best with a

common goal

OUR METHODOLOGY: SOLUTION ARCHITECT LED DELIVERY

o Solution Architect led delivery

o Provides for managing large

projects with several different

teams.

o Using Agile across several teams

requires right communications and

management.

o SimplicIT provides that

management.

The SimplicIT Difference

Why it’s Right for You

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ESSENTIAL SERVICE

You can’t afford sloppy

coding. With SimplicIT,

you’ll never have it.

YOUR TEAM

History of struggling

to meet demands?

No coding team at

all? No problem.

(Y)OUR TEAM

Experience you

need, solutions for

your company.

OUR METHODOLOGY: WE UNDERSTAND YOUR NEEDS

oDevelopers who understand

o Coding with accuracy.

oMinimal functional testing

requirement.

o Solutions that fit your needs.

The SimplicIT Difference

Why it’s Right for You

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SILOING:Six

SymptomsOne department uses new

tools without the manager’s

knowledge. Can cause PR

trouble and inefficiency.

LACK OF CONTROL

Same data, different

interpretations, leads to

inconsistent output and

harm to credibility.

CONFUSING INFORMATION

Departments don’t talk

to one another, never

know they have a

common problem. Leads

to multiple solutions

where one would suffice.

DUPLICATION

Inefficiency causes a

vicious circle of

expenses.

SPIRALING COSTS

One department’s

decisions don’t reach

the rest of the company

fast enough.

FUNCTIONAL ISOLATION

Overcomplicated

processes (or your

site’s explanations

thereof) can hurt

productivity.

UNPRODUCTIVE LANDSCAPE

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SILOING:Our

SolutionsOur centralized solutions

enable you to keep up to

date and in control across all

departments.

LACK OF CONTROL

Our streamlined chain of

communication means

your output is faster and

more accurate.

CONFUSING INFORMATION

With the benefit of our

expertise, you’ll have

more resources to devote

to customer service.

SPIRALING COSTS

Streamline your

communications, never

receive updates too

late again.

FUNCTIONAL ISOLATION

We help you identify

your most efficient

method of completion.

UNPRODUCTIVE LANDSCAPEWith our holistic

approach, you know

everyone’s needs in

one place and can plan

accordingly.

DUPLICATION

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WHAT ITMEANSTO YOU

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Holistic IT Planning 1

Enterprise Architecture

Roadmaps2

No Siloing3

Increased

Efficiency4

Improved Customer

Satisfaction5

Optimised Profits6

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CONTACT1300 90 52 90

DavidBede@SimplicITonline.com.au

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THANK YOU!

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