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Selfridges GroupSelfridges Group provides leading luxury shopping experiences for millions of customers around the world through iconic, innovative and inspiring retail destinations.

It brings together the international store portfolio of Canadian entrepreneur and philanthropist Galen Weston and his family.

Our BusinessOne Group

Four Businesses

33 Stores

Annual sales totalling over £2

billion

Over 10,000 Team Members

Our History1983 - Brown Thomas in Ireland

1986 - Holt Renfrew in Canada

2003 - Selfridges in the UK

2011 - de Bijenkorf in the Netherlands

Our VisionLeading luxury shopping experiences for our customers around the world

Our ValuesOur values are an integral part of our business, defining and informing everything we do

Our values are shaped around our primary goal of delivering leading luxury shopping experiences.

1 Exciting our customers

2 Inspiring our people

3 Working as one

4 Driving creativity & innovation

5 Respecting our world

Exciting our customersWhat our customers care about, we care about.

Inspired by their passion for luxury shopping experiences, we want to make every visit to our stores an opportunity to discover something new that excites, amazes and surprises.

We achieve this with our world-class customer service and by constantly re-inventing everything we do for our visitors from all over the world.

1

Inspiring our peopleDynamic people that love our businesses are the bedrock of our success.

We are committed to providing our team members with the tools, information and support they need to deliver a great result every time.

We create exciting environments, where people can thrive, realise their full potential and have a little fun along the way.

2

Working as oneWe believe that we are stronger together, and more than the sum of our parts.

We place great emphasis on team work and sharing knowledge, skills and expertise across the Group so we all benefit and continue to excel.

Each and every one of our team members has something to offer and contribute as we drive our businesses forward.

3

Driving creativity and innovationFrom their foundations, our businesses thrive on new ideas and innovations that provide leading luxury shopping experiences to our customers.

We are pioneers in the fast-changing retail landscape, using technology to enhance shopping experiences and engage customers in new and exciting ways.

4

Respecting our worldWe want to leave a positive and lasting legacy for future generations.

This legacy applies to our people as well as our customers.

We are considerate of the world around us. Respect and integrity extend to all the societies and communities we operate in, and we support and celebrate extraordinary people and causes.

5

Our PurposeWe work together to drive performance and long-term, sustainable growth through enabling, challenging, sharing, supporting, inspiring and governance

The amazing people who make up Selfridges Group truly make the difference, which is why we want to continue to be a place where people love to work and where people can realise their full potential.

Great communication and close collaboration are key, and we work hard to ensure that our people feel informed, involved and inspired.

Our People

Our GroupLearn more about Selfridges Group atwww.selfridgesgroup.com