selling the project: connecting to stakeholder value

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Selling the Project Connecting to Stakeholder Value

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Page 1: Selling the Project: Connecting to Stakeholder Value

Selling the ProjectConnecting to Stakeholder

Value

Page 2: Selling the Project: Connecting to Stakeholder Value

About Me• Currently: Director Product Management

• 19 years building products• 10 years product management• Company sizes: 18 – 60,000 • Financial services, education; B2B, B2C

Page 3: Selling the Project: Connecting to Stakeholder Value

Connectingto

Stakeholder

Value

Page 4: Selling the Project: Connecting to Stakeholder Value

Agenda• Value

• Stakeholders

• Connecting

Page 5: Selling the Project: Connecting to Stakeholder Value

Connectingto

Stakeholder

Value

Page 6: Selling the Project: Connecting to Stakeholder Value

Value

“Far and away the best prize that life has to offer is the chance to work hard at work worth doing.”

-- Theodore Roosevelt

Page 7: Selling the Project: Connecting to Stakeholder Value

Uncover the Value• Who benefits

• Corporate strategy

• Lean

• Objectives & goals

• Measuring

Page 8: Selling the Project: Connecting to Stakeholder Value

Who benefits?

Shareholder

Customer

User

Page 9: Selling the Project: Connecting to Stakeholder Value

Porter’s Five Forces

Page 10: Selling the Project: Connecting to Stakeholder Value

Business Model Canvas

Page 11: Selling the Project: Connecting to Stakeholder Value

Measure Shareholder ValueBenefi

ts Costs

Revenue

Growth

Reduce costs

Improve efficiency

Project

Marketing & Operations

Opportunity cost

Page 12: Selling the Project: Connecting to Stakeholder Value

Measure User Value• Customer Satisfaction

• Net Promoter

• Substitutes

Page 13: Selling the Project: Connecting to Stakeholder Value

“Every sale has five basic obstacles: no need, no money, no hurry, no desire, no trust.”

-- Zig Ziglar

Page 14: Selling the Project: Connecting to Stakeholder Value

Connectingto

Stakeholder

Value

Page 15: Selling the Project: Connecting to Stakeholder Value

Identify Stakeholders

Decision makers

Influencers

• Your boss• Your boss’ boss• CEO

• Sales• Marketing• Engineering• Customer support• Operations

• Colleagues

Page 16: Selling the Project: Connecting to Stakeholder Value

Find Allies

"Geography has made us neighbors. History has made us friends. Economics has made us partners, and necessity has made us allies."

-- John F. Kennedy

Page 17: Selling the Project: Connecting to Stakeholder Value

Consider Motivation• Revenue

• Growth

• Reduce costs

• Improve efficiency

• Visibility

• Status

• Influence

• Success

• Credibility

Page 18: Selling the Project: Connecting to Stakeholder Value

Stakeholders

"We have two ears and one mouth so that we can listen twice as much as we speak."

-- Epictetus

Page 19: Selling the Project: Connecting to Stakeholder Value

Connectingto

Stakeholder

Value

Page 20: Selling the Project: Connecting to Stakeholder Value

Communicate the value

“Everyone lives by selling something.” -- Robert Louis

Stevenson

Page 21: Selling the Project: Connecting to Stakeholder Value

Selling It• Formulate

• Structure

• Deliver

Page 22: Selling the Project: Connecting to Stakeholder Value

Take AIM

• Audience

• Intent

• Message

Page 23: Selling the Project: Connecting to Stakeholder Value

Make Your Point Early

Source: http://blog.iqpolls.com/en/posts/460-attention-span-your-chance-to-keep-your-audience-interested

Page 24: Selling the Project: Connecting to Stakeholder Value

… And Often

Source: http://blog.iqpolls.com/en/posts/460-attention-span-your-chance-to-keep-your-audience-interested

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Be ready

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Adapt

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“A mediocre idea that generates enthusiasm will go further than a great idea that inspires no one.”

-- Mary Kay Ash

Page 28: Selling the Project: Connecting to Stakeholder Value

Connectingto

Stakeholder

Value

Page 29: Selling the Project: Connecting to Stakeholder Value

Resources

Business Model GenerationAlex Osterwalder

Ash Mauryaleanstack.comRunning Lean

Guide to PresentationsMary Munter, Lynn Russell

Porter’s Five ForcesMichael Porter