selling the project: connecting to stakeholder value
TRANSCRIPT
Selling the ProjectConnecting to Stakeholder
Value
About Me• Currently: Director Product Management
• 19 years building products• 10 years product management• Company sizes: 18 – 60,000 • Financial services, education; B2B, B2C
Connectingto
Stakeholder
Value
Agenda• Value
• Stakeholders
• Connecting
Connectingto
Stakeholder
Value
Value
“Far and away the best prize that life has to offer is the chance to work hard at work worth doing.”
-- Theodore Roosevelt
Uncover the Value• Who benefits
• Corporate strategy
• Lean
• Objectives & goals
• Measuring
Who benefits?
Shareholder
Customer
User
Porter’s Five Forces
Business Model Canvas
Measure Shareholder ValueBenefi
ts Costs
Revenue
Growth
Reduce costs
Improve efficiency
Project
Marketing & Operations
Opportunity cost
Measure User Value• Customer Satisfaction
• Net Promoter
• Substitutes
“Every sale has five basic obstacles: no need, no money, no hurry, no desire, no trust.”
-- Zig Ziglar
Connectingto
Stakeholder
Value
Identify Stakeholders
Decision makers
Influencers
• Your boss• Your boss’ boss• CEO
• Sales• Marketing• Engineering• Customer support• Operations
• Colleagues
Find Allies
"Geography has made us neighbors. History has made us friends. Economics has made us partners, and necessity has made us allies."
-- John F. Kennedy
Consider Motivation• Revenue
• Growth
• Reduce costs
• Improve efficiency
• Visibility
• Status
• Influence
• Success
• Credibility
Stakeholders
"We have two ears and one mouth so that we can listen twice as much as we speak."
-- Epictetus
Connectingto
Stakeholder
Value
Communicate the value
“Everyone lives by selling something.” -- Robert Louis
Stevenson
Selling It• Formulate
• Structure
• Deliver
Take AIM
• Audience
• Intent
• Message
Make Your Point Early
Source: http://blog.iqpolls.com/en/posts/460-attention-span-your-chance-to-keep-your-audience-interested
… And Often
Source: http://blog.iqpolls.com/en/posts/460-attention-span-your-chance-to-keep-your-audience-interested
Be ready
Adapt
“A mediocre idea that generates enthusiasm will go further than a great idea that inspires no one.”
-- Mary Kay Ash
Connectingto
Stakeholder
Value
Resources
Business Model GenerationAlex Osterwalder
Ash Mauryaleanstack.comRunning Lean
Guide to PresentationsMary Munter, Lynn Russell
Porter’s Five ForcesMichael Porter
Connect
https://www.linkedin.com/in/jonathanberg2