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    Mobile Activism:

    From Swarms to Polit ical Change

    Dr Madanmohan RaoEditor, The Asia-Pacific Internet Handbook

    Research Projects Director, MobileMonday

    Consultant, AMIC

    http://twitter.com/MadanRao

    http://twitter.com/MadanRaohttp://twitter.com/MadanRao
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    Media and Politics

    19th century telegram: Peccavi "I have sinned (Sindh)

    1979: Khomeinis cassette tapes in Iran

    CNN and the Gulf War (1990-1991)

    2001: Philippines and deposing of Estrada (SMS)

    The 2003 Iraq war and the Internet (second superpower)

    2011: Mobiles and social media in Tunisia, Egypt

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    Agenda

    Recent developments: mobile phones, social

    media and political change

    View from Asia

    Frameworks for understanding and mapping

    converging new media

    Points to ponder

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    Points to Ponder

    Where does technology end and media begin?

    Where does private end and public begin?

    Where do swarms end and social movements

    begin?

    Where does news end and where does

    knowledge begin?

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    Base and Trigger Factors

    Youth

    Urban

    Socio-political sentiments

    New media penetration

    New media consumption/creation patterns

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    What's most important about the future is that it is

    for the masses, not the elite.

    Eric Schmidt

    CEO, Google

    (Mobile World Congress, Barcelona; 2011)

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    Twitter is more than micro-blogging; it reduces the

    gap between awareness and engagement.

    Dick Costolo

    CEO, Twitter

    (Mobile World Congress, Barcelona; 2011)

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    New Media and Socio-Political Change

    Consumer empowerment, citizen empowerment

    Counseling for victims of substance abuse, violence,

    social taboos Neighbourhood safety

    Civic reporting

    Political freedoms

    BoP media, crowdsourcing, crowdfunding Rise of social media phenomenon; but vulnerabilities of

    youth

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    New Media in Asia

    Consumer/citizen base is active!

    Companies: not yet optimising social media

    Governments: cautious Asia is different from the West yet similar?

    Asian countries: not yet cooperating

    Passive => active engagement Convergence: Web + social media + mobile

    Sense of urgency: disaster reporting and relief

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    From Usenet to Web 1.0 to Web 2.0:

    The pendulum has swung back to activists!

    Generation 1

    Content, not Conversation

    Generation 2 Invite conversation

    Generation 3

    Join their conversation

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    Mobile + Social Media: User Activities

    Level I: filter, rate, tag, relay

    Level II: social profiling, social networking

    Level III: remix, modify, mashup

    Level IV: compose original content, applications

    Level V: collaboratively create content,

    applications

    Level VI: online + offline (eg. tweetups)

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    Online User Behaviour: Sociology 2.0

    Lurkers

    Predators

    Spammers Trawlers

    Thought leaders

    Advisors Fixers

    Provocateurs

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    The 8 Cs of the Digital Age

    Connectivity

    Content

    Community Culture

    Capacity

    Cooperation Commerce

    Capital

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    The 8 Cs of The Digital Age

    Connectivity Connectivity, bandwidth, devices, platform, interfaces,

    standards, portals

    Content News, information, databases, feeds;

    media/businesses/government/citizen

    Community Group dynamics, evolution of communities, support

    Culture Trust, support, openness to change

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    The 8 Cs of the Digital Age

    Capacity Skills, talent, organisational support, training, HR, processes,

    lawmaking

    Cooperation Between citizens, industry, government, academia, NGOs,

    external institutes

    Commerce E-commerce/M-commerce provisions, regulation

    Capital Investments in ICT infrastructure, RoI metrics

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    Dimensions of Digital Media

    ICTs as an Instrument

    Providing affordable access to ICTs, local language

    content/tools, sectoral benefits (news, education,healthcare, environment, business, government)

    ICTs as an Industry

    Boosting digital content industries, venture capital,stockmarkets, technical skills, regulation, global

    alliances

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    Classification of Internet Environments in Asia

    Restrictive eg. Myanmar

    Embryonic eg. Afghanistan

    Emerging eg. Nepal

    Negotiating eg. China

    Intermediate eg. India

    Mature eg. Australia

    Advanced eg. Japan, South Korea

    InternetandSocialChange:

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    Internet and Social Change:

    Top Ten Impact Areas

    Disaster reporting and relief

    Human rights, freedom of expression

    Healthcare (epidemics/pandemics)

    Poverty alleviation Improving education, environment

    Social inclusion, access to capital

    Connecting diaspora Cultural preservation

    Government transparency, accountability

    Enhancing private sector, SMEs, informal labour

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    Mobile Media Impacts: Converging Theories

    Mass media

    Telecom

    Political communications and organisation

    Social media

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    Mass Media Theories

    Cultivation

    Gatekeepers

    Structural flows of international news

    Agenda-setting

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    Telecom Theories

    Power of the network is proportional to the

    number of members

    Correlations/causations betweentelecom/broadband density and GDP

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    Political Communication and Activism

    Propaganda

    Influence

    Framing, de-coding

    Mobilisation, confrontation

    Foreign factor

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    Social Media

    Manuel Castells: two-way mass self-

    communication

    Compressor/accelerator/catalyst/amplifier Tipping point

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    The New Media Mix

    Group-based v/s open communications (Facebook v/sTwitter)

    Converging technologies

    Mesh-based networks (non-centralised)

    Connecting technologies (international-dialup)

    Bridging apps: Google+Twitter+SayNow: Speak to

    Tweet Partnering services: Small World News: Alive in Egypt

    (Arabic-English translation)

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    Mobile Activism

    NGO Breakthrough in Bangalore has SMSHIV/AIDS helpline for answering queries; also

    domestic violence Suruk.com offers SMS-based info/rating services

    for autorickshaw (tuktuk) drivers

    Greenpeace: SMS to raise funds (India), monitorforest destruction (Argentina), send climatealerts (Australia)

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    Metrics

    Technology/activity metrics

    Process metrics

    Knowledge metrics

    People metrics

    Organisational metrics

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    Metrics

    Quantitative metrics

    Semi-quantitative metrics

    Qualitative metrics

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    [email protected]

    http://twitter.com/MadanRao