SEMINAR ON NON-VERBAL COMMUNICATIONSEMINAR ON NON-VERBAL COMMUNICATION

Definition of Non-verbal communication

• The process of signalling meaning through behaviors that does not involve the content of spoken words is called Non-verbal Communication.

• Any symbol that does not form part of a verbal language such as English, Hindi, Oriya, or any language is a Non-verbal symbol.

Important of NVC

93% of communication is nonverbal

55% through facial expression, posture, gesture

38% through tone of voice Nonverbal can include:

Shaking hands, posture, facial expressions, appearance, voice, tone, hairstyle, clothes, expression in your eyes, smile, how close you stand to others, how you listen, confidence, your breathing, the way you move, the way you stand, the way you touch people, color choice, silence.

Instant effect of non-verbal methods:-Instant effect of non-verbal methods:-

(1)For traffic signals and signs , non-verbal communication is absolutely essential

(2)Visual non-verbal methods are extremely useful as an aid to verbal communication .

(3)Human beings respond more powerfully to pictures, colors and sounds than to language.

(4)For illiterates, the best method of conveying important information is by non-verbal symbols.

TYPES OF NONVERBAL TYPES OF NONVERBAL COMMUNICATION COMMUNICATION 

1.  Paralanguage-

Rate-speed

Pitch-

Volume-

Vocal Fillers-

Quality-

2. Kinesics -Body Movements. Kinesics -Body Movements

      EmblemsEmblems

      IllustratorIllustrator

        RegulatorsRegulators--

      Display of feelings-Display of feelings-

            AdaptorAdaptor

3. Occulesics -Eye behavior 3. Occulesics -Eye behavior           

When people sit in a circle, When people sit in a circle, they are more likely to talk they are more likely to talk to those across the room to those across the room from them than those side from them than those side to sideto side

At a table, those who sit on At a table, those who sit on the ends talk more and the ends talk more and those who sit on the those who sit on the corners less.corners less.

At a table, those with the At a table, those with the most opportunity for eye most opportunity for eye contact is likely to become contact is likely to become leader.leader.

4. Appearance/Artifacts.4. Appearance/Artifacts.

• Attractive women have more dates, receive higher grades in college, persuade with greater ease.

• All of the following are non-verbals regarding appearance

• Clothing-• Uniforms-• Occupational dress-•  Leisure clothes-• Costumes-•  Color

5 5 Proxemics-The Proxemics-The nonverbal study of nonverbal study of space and distancespace and distance DISTANCE ZONES

1.  Intimate distance-no more than 18 inches apart mom and baby

2. Personal Distance-18 inches to 4 fee Casual and personal conversations

3. Social distance-4-12 feet impersonal, business, social gatherings

4.  Public distance-More than 12 feet  Public speaking

6. Haptics-6. Haptics-  The nonverbal communication study of touch

7.  Olfactics-7.  Olfactics-  The nonverbal communication study of smell.

8. Chronomics-8. Chronomics-  The nonverbal communication study of time

•Means that Physical contact such as holding, hitting, kissing, stroking, shaking hands, guiding

9.  Facial Expressions9.  Facial Expressions There six main types of

facial expressions found in all cultures

 Happiness- round eyes, smiles, raised cheeks

Disgust-wrinkled nose, lowered eyelids and eyebrow, raised upper lip

 Fear- around eyes, open mouth

 Angry- lower eyebrow and stare intensely.

Surprise-raised eyebrow, wide open eyes, open mouth

 Sadness- Area around mouth and eyes

NVCNVC POSTURESPOSTURES

ANGRYANGRY CURIOUSCURIOUS WELCOMINGWELCOMING EXCITEDEXCITED

SHYSHY AFFECTEDAFFECTED DETERMINEDDETERMINED REJECTINGREJECTING

stealthystealthyindifferentindifferentpuzzledpuzzled

watchingwatchingsearchingsearchingSelf-sSelf-s

SOME EXAMPLE OF NON-VERBAL COMMUNICATIONNon-verbal communication Meaning and use

Gun shoot in the air Starting of any kind of race and also to pay respect to martyrs

Nodding of head To agree/to approve

Shaking of index finger To issue warning

Bell The holiness and purity of the temple

Siren Warning about enemy air-raids/warn of fire or accident in factories/police vehicles

Clapping Praising someone for his/her good or excellent performance

Patting on the back To admire

Flying kiss Expressing love for someone close to your heart

Showing up the thumb Wishing good luck

Turning up the nose Disliking the dish/rejecting the opinion

Crossing the legs above the knee Relaxed/alert/energized

Sitting on the edge of a chair Ready for action/cooperation

Rubbing the nose Nervous/puzzled/uncertain

Raising an eyebrow Disbelief/thinking that it is impossible

Stroking the chin Doubtful/still considering what was just said

Placing both palms on the chest Want to honest with you

Placing the feet on the table He is boss there

Touching the lips with both hands horror

Rubbing of hand Excited/felling cold

A red cross Showing a hospital/a doctor

Rubbing the eye Don’t see your point of view/doubt it/feeling sleepy.

Eye contact Facial expressions

Gestures Posture and body orientation

Proximity Paralinguistics

HOW TO IMPROVE NON-VERBAL COMMUNICATIONHOW TO IMPROVE NON-VERBAL COMMUNICATION

CONCLUSION:-CONCLUSION:-1. Non-verbal communication affects every fact of

our life-relationship, social interactions, and careers.

2. Non-verbal communication plays greater role than verbal communication.

3. If you note carefully and minutely the various styles of walking, talking, and positioning of hands you will be able to read a language which, though silent, speak volume about the individual.

4. Non-verbal behaviors are often better indicators of true thoughts and feelings than spoken language.

•Thank you and Have a Good Thank you and Have a Good Day!Day!