Welcome toBUSI 1007/MGMT2401

Principles of Management

School of BusinessThe University of Hong Kong

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Course Objectives

Overview of what management is about

What is it like to be managers? Practice your management skills

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Professor Simon Lam KKL 719 3917-1008 simonlam@hku.hk

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Subclasses

Class F: Class G: Class H: Class I: Class J: Class K:

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Topics Week 1 Introduction to Management Week 2 Management: Yesterday and Today Week 3 Strategic Management Week 4 Organizational Culture and the

Environment Week 5 Planning and Decision making Week 6 Organizational Structure Week 7 Reading Week – no class Week 8 Managerial Communication Week 9 Controlling Week 10 Motivating Employees Week 11 Leadership Week 12 Group Presentation

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Course Assessment

20% Class Participation 25% Group Project 25% Group Term Paper 30% End of Term Test

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Text Book

Robbins, S.P. & Coulter, M., Management Prentice-Hall.

Management Lab

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Classroom Courtesy Managers need to establish policies and

enforce them

Mobile Phone Policy – ?

Foods – If you bring in a lavish meal (e.g. hamburger), make sure you bring enough for everybody?

Please try to sit with your group members.

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Rules

Do not come with your phone on Do not talk but share Do not memorize but analyze Do not just hand in works but learn

something Do not hesitate to come to my office

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Electronic Components Firm Hunghom invites applicants for the following

Sales ManagerResponsibilities:• Lead a sales team to develop distribution network in HK & China• Develop sales action plans to achieve target sales• Direct & control sales activities to achieve assigned group sales targets• Implement administrative procedures, organization, quality audit and control of the

department

Requirements:• Degree or Higher Diploma in Electronic Engineering or Business Studies• Minimum 3-5 yrs experience in sales & marketing field• Good communication and interpersonal skills• Work independently, result-oriented, creative with good leadership skills

Sales ExecutiveResponsibilities:• to develop new sales accounts• to explore and expand sales and marketing network

Requirements:• Degree or Higher Diploma in Electronic Engineering• Minimum 2 yrs experience in sales & marketing field• Customer focused with good presentation skills• Self-driven, energetic, and good team player

Why are Managers Important?

Organizations need their managerial skills and abilities more than ever in these uncertain, complex, and chaotic times.

Managerial skills and abilities are critical in getting things done.

The quality of the employee/supervisor relationship is the most important variable in productivity and loyalty.

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Who Are Managers? Manager

The people responsible for coordinating the use of an organization’s resources to meet its goals

Management is the process of coordinating work activities so that they are completed efficiently and effectively with and through other people

Management is what managers do. Authority and responsibility.

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Management FunctionsManagement RolesManagement Skills

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What Do Managers Do?

Planning - defining goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate activities

Organizing - determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are made

Leading - directing and motivating all involved parties and dealing with employee behavior issues

Controlling - monitoring activities to ensure that they are going as planned

Four Functions of Management

Management Roles

Interpersonal roles Figurehead, leader, liaison

Informational roles Monitor, disseminator, spokesperson

Decisional roles Entrepreneur, disturbance handler,

resource allocator, negotiator

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Management Roles specific categories of managerial

behavior Interpersonal - involve people and duties

that are ceremonial and symbolic in nature Informational - receiving, collecting, and

disseminating informationDecisional - revolve around making

choices emphasis that managers give to the

various roles seems to change with their organizational level

Managerial Roles

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Management Skills

Technical - knowledge of and proficiency in a certain specialized field

Human - ability to work well with other people both individually and in a group

Conceptual - ability to think and to conceptualize about abstract and complex situations

see the organization as a whole understand the relationships among subunits visualize how the organization fits into its broader

environment

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SKILLS NEEDED AT DIFFERENT MANAGEMENT LEVELS

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What is management?

Efficiency getting the most output from the

least amount of inputs Effectiveness

completing activities so that organizational goals are attained

Effectiveness and Efficiency

Efficiency “Doing things right” Getting the most

output for the least inputs

Effectiveness “Doing the right

things” Attaining

organizational goals

E & E

Efficiency and Effectivenessin Management

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Why should we study Management?

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Why Study Management?

The Reality of Work most people have some

managerial responsibilities

most people work for a manager

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Why Study Management?

Universality of Management management is needed

in all types and sizes of organizations at all organizational levels in all work areas

management functions must be performed in all organizations

consequently, have vested interest in improving management

Universal Need for Management

Rewards and Challenges of Being a Manager

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So how can you be a good manager?

What makes a good manager?

Have you ever encountered a good manager?

Can you name some of the qualities or attributes?

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