sif standard operation procedures · reorganise seating arrangement in offices and common areas to...

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dry cough sore throat difficulty in breathing tiredness fever The following symptoms may develop in the 14 days after exposure to someone who has COVID-19 infection: Generally, these infections can cause more severe symptoms in people with weakened immune systems, e.g. elderly people. Infection can be spread to people who are nearby (within 2 metres) such that droplets could be inhaled into the lungs. It is also possible that someone may become infected by touching a surface, object or the hand of an infected person that has been contaminated with respiratory secretions and then ouching their own mouth, nose, or eyes (such as touching door knob or shaking hands then touching own face) There are two main routes by which people can spread COVID-19: SEYCHELLES ISLANDS FOUNDATION STANDARD OPERATION PROCEDURES Coronavirus Disease 2019 (COVID-19) is a respiratory disease caused by the SARS-CoV-2 virus. It is a new strain of coronavirus first identified in Wuhan City, China in January 2020 and has since then spread across many countries with Seychelles not being an exception. Currently, the ncubation eriod of COVID-19 is assessed to be between 2 and 14 days. This manual has been designed to guide the Seychelles Islands Foundation employees on the best health and safety practices in the work place in view of the COVID-19 pandemic. The SIF management would like to stress on the importance of abiding to these health and safety measures and guidelines. What are the signs and symptoms of COVID-19? SEYCHELLES ISLANDS FOUNDATION, LA CIOTAT BUILDING, MONT FLEURI, PO BOX 853, VICTORIA, REPUBLIC OF SEYCHELLES. PHONE: +248 432 17 35 |FAX: +248 432 48 84 | EMAIL: [email protected] | WWW.SIF.SC How COVID-19 is spread? What is Covid-19? 1

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Page 1: SIF Standard Operation Procedures · Reorganise seating arrangement in offices and common areas to ensure a 1 metre distance is being maintained. Promote regular hand washing and

dry cough

sore throat

difficulty in breathing

tiredness

fever

The following symptoms may develop in the 14 days after exposure to someone who has COVID-19

infection:

Generally, these infections can cause more severe symptoms in people with weakened immune

systems, e.g. elderly people.

Infection can be spread to people who are nearby (within 2 metres) such that droplets could be

inhaled into the lungs.

It is also possible that someone may become infected by touching a surface, object or the hand

of an infected person that has been contaminated with respiratory secretions and then ouching

their own mouth, nose, or eyes (such as touching door knob or shaking hands then touching own

face)

There are two main routes by which people can spread COVID-19:

SEYCHELLES ISLANDSFOUNDATION STANDARDOPERATION PROCEDURES

Coronavirus Disease 2019 (COVID-19) is a respiratory disease caused by the SARS-CoV-2 virus. It

is a new strain of coronavirus first identified in Wuhan City, China in January 2020 and has since

then spread across many countries with Seychelles not being an exception. Currently, the

ncubation eriod of COVID-19 is assessed to be between 2 and 14 days.

T h i s m a n u a l h a s b e e n d e s i g n e d t o g u i d e t h e S e y c h e l l e s I s l a n d s F o u n d a t i o n

e m p l o y e e s o n t h e b e s t h e a l t h a n d s a f e t y p r a c t i c e s i n t h e w o r k p l a c e i n v i e w o f

t h e C O V I D - 1 9 p a n d e m i c . T h e S I F m a n a g e m e n t w o u l d l i k e t o s t r e s s o n t h e

i m p o r t a n c e o f a b i d i n g t o t h e s e h e a l t h a n d s a f e t y m e a s u r e s a n d g u i d e l i n e s .

What are the s igns and symptoms of COVID-19?

S E Y C H E L L E S I S L A N D S F O U N D A T I O N , L A C I O T A T B U I L D I N G , M O N T F L E U R I , P O B O X 8 5 3 , V I C T O R I A , R E P U B L I C O F S E Y C H E L L E S .

P H O N E : + 2 4 8 4 3 2 1 7 3 5 | F A X : + 2 4 8 4 3 2 4 8 8 4 | E M A I L : S C I E N C E @ S I F . S C | W W W . S I F . S C

How COVID-19 is spread?

What is Covid -19?

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Page 2: SIF Standard Operation Procedures · Reorganise seating arrangement in offices and common areas to ensure a 1 metre distance is being maintained. Promote regular hand washing and

Ensure clean and hygienic environment working environment by cleaning and disinfecting

surfaces and objects frequently.

Surfaces:

Desks Tables Service counters Door knobs Light switches

Objects:

Telephone Calculators Keyboards Tills Stationaries Point of Sale (POS)

Ensure that all common areas of the premises including toilets are cleaned after each day of use

& entrance areas sterilized daily. In the cease of Vallée de Mai, cleaning and disinfecting should

be done regularly throughout the day.

Sensitize cleaning personnel to thoroughly and frequently disinfect handled surfaces (door

knob, hand railing, phones, office items such as staplers, perforators, etc.), and to make available

gloves and masks to personnel when   performing cleaning duties.

 Sensitize personnel that all personnel protective equipment (PPE) should be removed carefully

to avoid contamination of the wearer and the surrounding area.

Reorganise seating arrangement in offices and common areas to ensure a 1 metre distance is

being maintained.

Promote regular hand washing and ensure that there is adequate supply of liquid soap and paper

towels at wash basins.

Ensure a supply of portable hand sanitiser for logistic staff working outside of SIF’s premises.

Promote regular hand sanitising by customers and visitors and ensure that hand sanitisers are

available and accessible to visitors.

SIF wi l l put in p lace the fo l lowing fac i l i t ies and measures:

S E Y C H E L L E S I S L A N D S F O U N D A T I O N , L A C I O T A T B U I L D I N G , M O N T F L E U R I , P O B O X 8 5 3 , V I C T O R I A , R E P U B L I C O F S E Y C H E L L E S .

P H O N E : + 2 4 8 4 3 2 1 7 3 5 | F A X : + 2 4 8 4 3 2 4 8 8 4 | E M A I L : S C I E N C E @ S I F . S C | W W W . S I F . S C

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Page 3: SIF Standard Operation Procedures · Reorganise seating arrangement in offices and common areas to ensure a 1 metre distance is being maintained. Promote regular hand washing and

Put visible demarcation in place for visitors and customers

Provide employees with a log book to keep daily log of clients

All employees/visitors displaying signs of coughing or sneezing are mandated to wear masks at all times

in the office from entry and non-compliance will lead to denial of entry of the office.

Premises is to be kept well ventilated; doors and windows should be left open where and when possible

and the use of fans is encouraged.

More regular servicing on air condition will be conducted for closed rooms with air-condition facility.

to maintain at least 1 metre distance in queues and from

service desks/ counters.

and their contacts (in case there is a need for contact tracing).

In the case of head office, this will be done at the reception

desk and for Vallée de Mai, this will be done via admin office

and or souvenir shop.

The below table is to be respected and enforced to avoid cross contamination from high risk area to

low risks.

Colour coded equipment to avoid cross contamination:

Hygiene , c leaning procedures and guidel ines:

Mop & bucket colour Area of use

Red Toi let , changing room

Green Deck area and entrance

Blue Canteen and sta i rcase up to admin off ice

Wooden design(only mop)

Admin Off ice

S E Y C H E L L E S I S L A N D S F O U N D A T I O N , L A C I O T A T B U I L D I N G , M O N T F L E U R I , P O B O X 8 5 3 , V I C T O R I A , R E P U B L I C O F S E Y C H E L L E S .

P H O N E : + 2 4 8 4 3 2 1 7 3 5 | F A X : + 2 4 8 4 3 2 4 8 8 4 | E M A I L : S C I E N C E @ S I F . S C | W W W . S I F . S C

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Page 4: SIF Standard Operation Procedures · Reorganise seating arrangement in offices and common areas to ensure a 1 metre distance is being maintained. Promote regular hand washing and

Consider putting a wipeable cover on electronics.

Follow manufacturer’s instruction for cleaning and disinfecting. 

For electronics, such as tablets, touch screens, keyboards, remote controls, and Point of Sale (POS)

machines:

If no guidance, use alcohol-based wipes or sprays containing at least 60% alcohol. Dry surface

thoroughly.

Cleaning c lothes Str ict area of use

Red & Green Visi tors surface areas (counter tops, balustrade, doorhandles etc.)

Yel low + Purple Off ices/general use e lectr ical equipments (pr inter ,c lock machine, door handles etc.)

Blue Toi lets/shower room

Orange Canteen

Cleaning of e lect ronic equipment :

Mop & bucket colour Area of use

Red Souvenir shop

Green Café

Blue Ticket booth

Additionally, all departments have their own mop and broom and at no time can any staff change the

use of a mop.

S E Y C H E L L E S I S L A N D S F O U N D A T I O N , L A C I O T A T B U I L D I N G , M O N T F L E U R I , P O B O X 8 5 3 , V I C T O R I A , R E P U B L I C O F S E Y C H E L L E S .

P H O N E : + 2 4 8 4 3 2 1 7 3 5 | F A X : + 2 4 8 4 3 2 4 8 8 4 | E M A I L : S C I E N C E @ S I F . S C | W W W . S I F . S C

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Page 5: SIF Standard Operation Procedures · Reorganise seating arrangement in offices and common areas to ensure a 1 metre distance is being maintained. Promote regular hand washing and

Advise/convey the organisation’s policies and procedures to customers and visitors.

Staff to advise and remind customers and visitors to perform hand hygiene upon entering and

leaving the premises/offices and in the event of non-compliance, customers will be denied entry

to offices/premises.

Staff should perform hand hygiene after serving each visitor and customer, especially after

handling money, debit cards or other potentially contaminated objects/items.

Encourage non–contact transactions where possible.

Encourage customers to use electronic payments rather than paying by cash

Staff to advise customers to book appointments  for face-to-face services.

Staff to advise customers and visitors to reschedule or defer visits if they have

(make available a credit card machine at Head Office).

a cough or runny nose or are feeling unwell (to follow list of COVID-19 symptoms).

Wash hands regularly and thoroughly for at least 20 seconds using soap.

Keep work area clean and tidy.

Dispose paper towels and tissues properly.

Refrain from  grouping and keep at least 1 metre distance at all time.

Refrain from touching your face.

Refrain from handshakes or other contact greeting.

Avoid sharing equipment that are near mouth and nose (headsets, radios, phones) and disinfect

frequently in between shifts (research staff/security officers).

Limit eating and drinking to designated areas and stagger lunch/tea breaks so that common

areas are not overcrowded to meet the physical distancing requirements.

Do not share utensils and food items. Staff are encouraged to bring their own water bottles.

Staff must inform Assistant Administrative and Accounts Officer (AAAO)/Site Manager in the

Vallée de Mai and Human Resource management at Head Office if unwell, to stay at home and

follow Department of Health directives.

Employee ’s responsib i l i t ies to mainta in good hygiene at the work p lace:

Deal ing wi th customers and receiv ing v is i tors :

S E Y C H E L L E S I S L A N D S F O U N D A T I O N , L A C I O T A T B U I L D I N G , M O N T F L E U R I , P O B O X 8 5 3 , V I C T O R I A , R E P U B L I C O F S E Y C H E L L E S .

P H O N E : + 2 4 8 4 3 2 1 7 3 5 | F A X : + 2 4 8 4 3 2 4 8 8 4 | E M A I L : S C I E N C E @ S I F . S C | W W W . S I F . S C

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Page 6: SIF Standard Operation Procedures · Reorganise seating arrangement in offices and common areas to ensure a 1 metre distance is being maintained. Promote regular hand washing and

Should a member of staff develop symptoms at work:

The staff will be taken to the isolated room; meeting room (Head Office) and designated

isolation area (Vallée de Mai).

Focal person will contact Health Authority (141) to receive medical advice.

Staff will only be able to return to work when clearance is given by Department of Health. 

Close off the isolation area for cleaning and disinfecting as well as any other areas, surfaces and

objects used by the person who is sick.        

Continue routine cleaning and disinfection

1.

Virtual meeting, teleconferencing or other online modalities are

Meeting venue to be kept well ventilated.

Participants should contact AAO (Vallée de Mai), Human Resource management (Head Office) if

they develop symptoms within 14 days of the meeting and should not report to work.

A log of contact details of participants should be retained.

being encouraged for meetings; however if there is a necessity for

face-to-face meetings, the number of participants should be

limited to 5 people only, the size of the room should be large

enough for the participants to maintain 1 metre distance from

each other and the duration of the meeting should be a maximum

of 1 hour.

Seating arrangements will be reorganised to ensure adequate social distance

between participants during meetings or training.

Staff should  inform focal person (Head Office - Samia, Vallée de Mai – Catherina)

Seek medical advice by calling 141

Staff should stay at home until clearance is given by MOH

2. IF a member of staff develops symptoms at home:

Standard Operat ing Procedures

Meet ings and t ra in ing in the workplace:

S E Y C H E L L E S I S L A N D S F O U N D A T I O N , L A C I O T A T B U I L D I N G , M O N T F L E U R I , P O B O X 8 5 3 , V I C T O R I A , R E P U B L I C O F S E Y C H E L L E S .

P H O N E : + 2 4 8 4 3 2 1 7 3 5 | F A X : + 2 4 8 4 3 2 4 8 8 4 | E M A I L : S C I E N C E @ S I F . S C | W W W . S I F . S C

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Page 7: SIF Standard Operation Procedures · Reorganise seating arrangement in offices and common areas to ensure a 1 metre distance is being maintained. Promote regular hand washing and

Incoming supplies/containers to be stored off site (Fond Bóffay main store for Vallée de Mai and

Head Office - to be identified) over 24 hours.

Supplies/containers will be thoroughly  cleaned and disinfected prior to being transported to

Head Office/Vallée de Mai for use or storage.

Suppliers to deliver their products every (Tuesday?) between (9 am - 12 pm) at the SIF Providence

store on Mahé and every (?) between (?) on Praslin.

All suppliers will be informed of the new delivery arrangement (day, time and venue).        

Perishable goods should be cleaned/washed and stored in proper facilities immediately upon

purchase.

3. Handling incoming supplies:

An online booking system has been set up to log and manage visitation requests

Individuals or groups who wish to visit the park will have to make their booking online by emailing

[email protected] or by phone on 2595400. More information can be found on the SIF website.

The number of people (individuals/groups) will be limited to 4 persons in the forest at one given

time and this will be controlled at the monitoring gate. Given the dynamic situation, this is subject

to change and SIF will do so with verification from relevant government bodies.

Booking should be made one working day (8 am - 4 pm) prior to the date of visit during weekdays

and bookings for weekend visit should be made by Friday 12pm.

Follow SIF’s social media pages (Instagram, Twitter and Facebook) and check out our website for

updates

4. New measures and procedures for visiting Vallée de Mai:

S E Y C H E L L E S I S L A N D S F O U N D A T I O N , L A C I O T A T B U I L D I N G , M O N T F L E U R I , P O B O X 8 5 3 , V I C T O R I A , R E P U B L I C O F S E Y C H E L L E S .

P H O N E : + 2 4 8 4 3 2 1 7 3 5 | F A X : + 2 4 8 4 3 2 4 8 8 4 | E M A I L : S C I E N C E @ S I F . S C | W W W . S I F . S C

SIF management team

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