Skills and Training Report Prepared for the Department of Education and Training

March 2010

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troduction.............................................................................................................................. 4

Potential compliance costs of the emissions trading scheme (ETS)..................................... 4

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Foreword .................................................................................................................................. 3 In National Industry Overview .................................................................................................... 4

Productivity losses as a result of inconsistent national and international regulation............. 4 Volatile fuel prices.................................................................................................................. 5 The need for more effective gateway infrastructure to manage imports and exports ........... 5 Key challenges from a workforce capacity perspective......................................................... 5 Worker mobility ...................................................................................................................... 6 National Green Skills Agreement .......................................................................................... 9 National Transport Commission ............................................................................................ 9

ueensland Industry Overview .............................................................................................. 9 Introduction ............................................................................................................................ 9 Employment snapshot ........................................................................................................... 9 Impact of the Global Financial Crisis ................................................................................... 10 Demographic Profile ............................................................................................................ 11

Women ............................................................................................................................ 11 Age Profile ....................................................................................................................... 11

Skilling for the Future Survey .............................................................................................. 12 or Updates ...................................................................................................................... 12

RRail....................................................................................................................................... 12

oad .................................................................................................................................... 12

Air......................................................................................................................................... 12 Reverse Logistics (Environmental Waste Management and Recycle Contractors)............ 13

egional Activity Snapshot .................................................................................................. 13 orkforce Development and Skilling Activity Update....................................................... 18 The Transport and Logistics Industry Workforce Advisory Group (TLWAG) ...................... 18 Sustainability Resources ..................................................................................................... 18 Transport and Logistics Activity under Productivity Places Program.................................. 19 Skilling Solutions Queensland ............................................................................................. 19 Youth Engagement .............................................................................................................. 19

Adopt a School ................................................................................................................ 20 Skilling Queenslanders for Work ......................................................................................... 22 Queensland Workplace Health and Safety Strategy 2004-2012......................................... 22 illing and Training Needs ................................................................................................. 22 User Choice (apprenticeships and traineeships state based funding) ................................ 22 VET Revenue General......................................................................................................... 24

Qualifications from other training packages .................................................................... 26 Skills sets......................................................................................................................... 26 Licensing and Regulation ................................................................................................ 27 Local industry Identified Skills Sets ................................................................................. 27

Fu ture Workforce and Skilling Advice................................................................................. 29 ecommendations................................................................................................................. 30

ure 1 – Queensland’s Strategic Transport Network ........................................................... 31 ndix 1 - The adopt a school review program outcomes .................................................. 32 ndix 2 - TLWAG membership.......................................................................................... 33 ndix 3 - Reference List .................................................................................................... 34 ndix 4 – Glossary ............................................................................................................ 34 A

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Foreword Transport and Main Roads enjoys a unique Queensland partnership with our industry stakeholders promoting the profile and supporting the critical role of the industry and ensuring the economic growth and prosperity of Queensland and the national economy. Together with our industry partners we have developed and implemented numerous skills and labour strategies, raised the profile of the industry as a career choice and promoted the benefits of workforce planning with demonstrated success. The current economic climate brings new challenges. Foremost of these challenges is to ensure our industry sector does not neglect the skills and training needs of its workforce during a period of economic uncertainty. Although the labour market issues may ease, the industry still needs a diverse range of skills development in order to meet current and future business needs. The industry needs to be skilled and prepared to respond and compete in a global market as economic recovery continues. This report provides VET training requirements and skilling strategies for the Department of Education and Training as identified by Queensland industry. In support of these requirements the report provides information on the industry sectors in the current economic climate, their ability to engage in training including the green and sustainability training and skills agenda. A summary of recommendations are provided on page 24. Jack Noye Deputy Director-General (Corporate) Chair, Transport and Logistics Workforce Advisory Group

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Introduction The Australian Transport and Logistics industry is a significant driver of economic growth and business activity, encompassing thirteen supply chains of critical national significance, and contributing an estimated 14.5% of Gross Domestic Product. The industry consists of the road transport, rail, maritime, aviation, warehousing, stevedoring and logistics management sectors. Queensland has an extensive transport system linking communities, regions and the state to the rest of Australia and overseas. The transport system effectively facilitates the movement of freight across an extensive network comprising of:

• 180,500 kilometres of public roads • 9,550km of rail line • nine commercial sea ports and various community ports • three international airports and various domestic airports • two key intermodal freight terminals • various smaller multi-modal terminals and rail sidings • small number of pipelines and conveyors1

The Transport and Logistics sector employs an estimated 500,000 individuals directly and over 1 million people in both direct and associated roles. The sector contributes $90 Billion to the Australian economy annually (14.8% of GDP) and 18.6% GSP to the Queensland economy It is forecast that Australia’s freight task in 2020 will be double what it was in 2006 and by 2050 it will be triple its current size2. This will have a flow-on effect to other industries as the Transport and Logistics Industry meets these challenges and continues to service other industries through efficient supply chain and transport systems.

National Industry Overview The key industry challenges identified by the Transport and Logistics Industry Skills Council Environmental Scan in 2009 were:

Potential compliance costs of the emissions trading scheme (ETS)

The freight and the transport sectors make up 14 per cent of Australia’s total greenhouse gas emissions due to their reliance on road transport. In January 2010, Infrastructure Partnerships Australia (IPA) called for a single national body to develop national freight policy and identify key priority areas for investment. IPA identified that the development of a cross-modal, integrated freight strategy will be an essential component of a successful strategy to boost future productivity growth3.

Productivity losses as a result of inconsistent national and international regulation

National licence harmonisation is progressing steadily with the endorsement and inclusion of new units of competency in the Transport and Logistics Package (TLIO7v2) on 15 February 2010.

1 Transport and Logistics Industry Skills Council – Environmental Scan 2009

2 Meeting the 2050. infrastructure Partnerships Australia June 2009

3 Transport and Logistics Industry Skills Council – Environmental Scan 2009

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Volatile fuel prices

Fuel prices are highly volatile and uncertain in a quickly shifting global economy. This volatility is affecting supply chains, and many enterprises are faced with substantial risks to the ongoing viability of their business. There is potential for this to result in lower employment, either through not filling vacancies or ultimately through retrenchments. At the same time, high fuel prices have encouraged significantly higher usage of public transport. In many metropolitan centres, this has created significant pressures on these systems. In rail transport, this is further compounded by a shortage of skilled drivers4.

The need for more effective gateway infrastructure to manage imports and exports

Queensland’s unprecedented population and economic growth has increased the need for transport infrastructure. The Department of Infrastructure and Planning is coordinating the planning and delivery of transport infrastructure to keep Queensland industry world competitive and to safeguard Queensland’s lifestyle. Transport infrastructure ranges from building new rail links and port upgrades to assist mining and agricultural exports, to building new road and public transport networks and aviation facilities. The common denominator is delivering transport infrastructure for Queensland that generates economic growth and prosperity, is sustainable and safeguards Queensland’s quality of life. Examples of new transport infrastructure include the Tugun Bypass on the Gold Coast and the Brisbane Cruise Terminal. Queensland is an acknowledged transport industry leader with Boeing Australia and Virgin Blue headquartered in Brisbane. Aviation Australia in Brisbane continues to be a centre of aviation education excellence, providing qualified aviation maintenance and hospitality staff for airlines in the Asia-Pacific region and beyond5. The recently released 2010 National Transport and Logistics Skills Council Environmental Scan reinforced the need for national reform and the need for greater investment in infrastructure.

Key challenges from a workforce capacity perspective

Key challenges effecting workforce development, training and business growth in the industry include:

• a shrinking local labour pool • attraction and retention of workers in some sectors • an older than average workforce with high numbers set to retire over the next decade • increasing pressures on existing transport infrastructure • growing demands on freight movement to meet the needs of the supply chain

Aging of the workforce is a significant problem for industries across Australia and this continues to be one of the industry’s critical issues:

• over 40 per cent of workers are aged 45 years or older with substantial workforce attrition through retirement expected over the next five to ten years

• the industry’s share of the youth market is well below the national average for all industries

• workers drawn away from transport and logistics into other strongly performing sectors are most frequently from the younger demographic

4 Transport and Logistics Industry Skills Council – Environmental Scan 2009 5 http://www.dip.qld.gov.au/key-infrastructure/transport.html

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These factors, in combination with the projected increase of the freight task, have some conservative estimates suggesting the transport and logistics industry faces a shortfall of around 10,000 employees over the next five years, over and above normal attrition6.

There are a number of innovative programs underway to attract younger workers to the industry however the youth demographic will not meet the full industry need.

Worker mobility

Transferable skills and mobility for people in the Transport and Logistics industry is critical to ensure workers retain and use their skills in another or similar environment. Skills and knowledge will not be lost to the industry when business activity increases and additional skilled labour is required. In addition recognising the transferable skills of workers from feeder industries can more efficiently build a skilled and qualified transport and logistics workforce to meet current and future business growth and enable transport and logistics workers to move between sectors and industries as local, regional and national skill demands change. The core skills which enable mobility to occur across Transport and Logistics industries are listed below and the occupations are well represented in the National Transport and Logistics Training Packages:

• driving vehicles

• handling cargo and stock

• load Handling

• equipment checking and maintenance

• route planning and navigation

• security

• safety management

• contract procurement

• resource management

• business planning

• customer services

• teamwork

• quality control

• communications and calculations

• information technology

6 http://www.tlisc.com.au/resources/occupational_mobility-final.pdf

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Workforce flow into and out of transport and logistics sectors by major industries

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Nationally, the occupations in demand have been identified in the following table7.

Logistics, Road Transport and Warehousing

Aviation Maritime and Stevedoring Rail

Truck driver (general. delivery, dangerous goods, tanker, multi-combination vehicle)

**Bus driver (Qld Regional)

Driving Instructor

Forklift operator

Warehouse store person

Warehouse administrator

Supply & distribution manager

Fleet manager

T&L manager

Despatching/receiving clerk

Aeroplane pilot

Air traffic controller

Flying instructor (aeroplane & helicopter)

Airline ground crew

Aircraft baggage handlers

Deck hand (integrated rating)

Ship’s captain (Master)

Marine engineer

Marine engine driver

Deck officer

Train driver

Railway track worker

Train controller

**Tram driver

Railway signal operator

** Occupations not a current skill shortage in Queensland National Transport and Logistics Training Package In February 2010, the following new qualifications, units of competency and skills sets were included in the National Transport and Logistics Training Package (TLI07v2).

Qualification Units of Competency (6) Skills Sets (36)

Certificate II and III in Driving operations

Certificate III and IV in International freight and forwarding

Certificate II in Rail infrastructure

Certificate III in Rail driving

1 Dangerous Goods unit

5 Licensing units

2 Road tunnel units

6 Taxi units

1 Coach/bus unit

46 Rail units

1 Rail Driving unit

1 in International freight and forwarding

1 in Road tunnel operations

25 in Rail operations

9 in Logistics

7 http://www.tlisc.com.au/resources/occupational_mobility_final.pdf

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National Green Skills Agreement

Skills for sustainability, also known as green skills, are the technical skills knowledge, values, and attitudes needed in the workforce to develop and support sustainable social economic and environmental outcomes in business, industry and the community. The National Transport and Logistics Industry Skills Council is currently undertaking research into the emergence of green skills in transport and logistics operations, including identification of where green jobs/roles are emerging and looking at where new units of competency need to be developed and included in qualifications.

National Transport Commission

The National Workforce Planning and Skills Strategic Action Plan was developed by the Northern Territory Working Party in consultation with the States. The document was endorsed by the Australian Transport Council and is available on their website – http://www.atcouncil.gov.au/. An implementation plan is to follow and a National Workforce Planning and Skills Forum is planned for 18 August 2010 to help determine implementation options for the Strategic Action Plan. Queensland will be contributing at the forum. The establishment of Transport and Logistics Workforce Advisory Groups in each State and Territory is progressing and representatives will attend the National Forum in August 2010.

Queensland Industry Overview

Introduction

The latest Internet Vacancy Index, compiled by the Department of Education, Employment and Workplace Relations (DEEWR) showed there were 16,790, or 32 per cent, fewer job vacancies in Queensland than 12 months ago. The biggest fall was across professional vacancies, which dropped 42.1 per cent to 8609 vacancies. Technical and trades vacancies were down 36 per cent to 4872 vacancies. Queensland also recorded the largest drop in skilled vacancies. Chamber of Commerce and Industry Queensland stated the biggest employment opportunities appeared to be in Townsville, with larger organisations including Queensland Nickel, Ergon and Rio Tinto showing appetite to build on their labour force. Smaller and medium sized businesses are struggling8.

Employment snapshot

Employment in the Queensland transport, postal and warehousing sector was 130,800 in November 2009. The following table shows the number of people employed in the sector by statistical regions in Queensland and the proportion of the total for each region in 2007 and 20099. The workforce in Queensland is a decentralised workforce – 49.8% of the workforce was located in Brisbane statistical division in November 2009 and 50.2% located in regions throughout the State. Outside of Brisbane, the Mackay, Fitzroy and Central West region (13.1% of total employment), Gold Coast (9.1%), Northern and North West (6.2%), Sunshine Coast (5.9%) and Far North (5.6%) have significant transport industry workforces.

8 Courier Mail, 6 March 2010

9 ABS, 291.0.55.001 – Labour Force, Australia, Jan 2010

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Employment for the Transport Sector by Statistical Region November 2007 November 2009 Statistical Region

Number % of QLD Number % of QLD Brisbane 62,600 51.6% 65,100 49.8% Gold Coast 11,200 9.2% 11,900 9.1% Sunshine Coast 3,800 3.1% 7,600 5.8% West Moreton 1,400 1.2% 3,400 2.6% Wide Bay-Burnett 5,600 4.6% 4,900 3.7% Mackay-Fitzroy-Central West 15,300 12.6% 17,100 13.1% Darling Downs-South West 5,600 4.6% 5,500 4.2% Northern-North West 7,800 6.4% 8,100 6.2% Far North 8,100 6.7% 7,300 5.6% Queensland Total 121,400 100.0% 130,800 100.0%

Impact of the Global Financial Crisis

The following chart shows the quarterly employment numbers for the transport, postal and warehousing sector for Queensland, South East Queensland and the remainder of the State for the period from November 2007 to November 2009. It also shows the impact of the global financial crisis on industry employment after November 2008.

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South East Queensland has recovered to a higher level of employment in November 2009 compared with November 2007. In regional areas, employment has returned to the levels seen in November 2007. While this is positive, it shows that overall industry growth has been concentrated in the South East of the State.

Demographic Profile

Women Female participation in the Queensland transport workforce has remained steady over the last 5 years (27.0% in November 2004 to 26.4% in November 2009).

Age Profile There has been an increase in the proportion of 45-54 year olds working in the industry over the last 5 years. The proportion of people under 35 years has remained steady. This age profile is a challenge for the industry - older workers retiring will reduce the size of the industry workforce while demand for skills is likely to remain strong.

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Skilling for the Future Survey

In March 2009 a research survey was conducted by the Transport and Logistic Workforce Advisory Group. Information from the Industry Snapshot provided advice to the Queensland Government on transport and logistics industry training needs and trends. The Industry Capability branch at TMR is in the process of conducting a short follow-up on-line survey to assess any changes in industry’s needs or any areas of concern. This data will be available in the next report.

Sector Updates

Road

Almost 75 per cent of freight in Australia is carried by trucks. The number of freight vehicles in Queensland has grown by 23 per cent in the last four years alone and is expected to triple by 2050. Transport Minister Rachel Nolan announced on 25 February Queensland will be home to the nation's heavy vehicle regulator in a move that aims to improve safety and productivity in the trucking industry. It is proposed that all heavy vehicle regulation reforms will be fully implemented by 201310. A National Reform Package is also to be implemented for the Taxi industry.

Rail

From 1 July QR Limited is to be split into two separate entities. A new company will be formed (Queensland Rail) this will be a Government Owned Corporation (GOC). It will include the urban and long-distance passenger businesses, network, infrastructure and a corporate services area. QR limited (current GOC) will retain the remainder which includes coal and freight businesses, coal-related network and infrastructure aspects, rollingstock maintenance and engineering workshops and a corporate services area. Current plans are for this to be sold by public float in approximately December under a new entity called QR National.

Currently rail plays a major enabling role in the booming Australian economy. More than 550 services operate each week in Queensland and New South Wales, transporting coal from 56 mines to eight export coal terminals and eight domestic customers. In 2007-08 more than 184 million tonnes of coal in Queensland and New South Wales was transported. Over $2 billion has been invested in new rollingstock and supportive infrastructure which will enable capacity to be increased over 240 million tonnes per annum by 2011.

Air

The Brisbane Airport 2009 Master Plan and Airport Environment Strategy are designed to support Brisbane Airport Corporation Pty Ltd (BAC) in meeting the challenges of sustainable growth. The 2009 Master Plan provides a clear vision for the coming 20 years with a projection of providing jobs for over 50,000 workers by 2029, and significant flow-on benefits to the economy and lifestyle of Queensland. Planning for a second parallel runway started more than 20 years ago. This level of advanced planning has enabled the provision of the largest buffer zones of any major airport in Australia.

10 http://www.cabinet.qld.gov.au/MMS/StatementDisplaySingle.aspx?id=68615

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South East Queensland is Australia’s fastest growing region with high employment and job creation rates, strong trade and export results and business confidence levels above the national average. Brisbane Airport is one of the fastest growing capital city airports in Australia, with annual passenger numbers expected to reach more than 25.6 million by 2015 and around 50 million by 2035. Maritime Consultations with the marine tourism industry reveal that the Global Financial Crisis has resulted in a 20 to 30% decrease in tourists visiting the reef this season and many companies may struggle over the next few months. Notwithstanding the poor trading conditions, there are still skill shortages in the occupations of Dive Instructors and Coxswains. Industry report vacancies currently exist that cannot be suitably filled. Delivery of the skills set identified by the Far North Queensland (FNQ) Marine Skills Formation Strategy will assist to alleviate this shortage and industry has indicated this training is a priority. The skills set are included in the report. An allocation of $2.5 million for an inshore craft training simulator and maritime safety training facility at the Marine Skills Training College will help establish Cairns as a training hub for the sector. The construction of the Centre has commenced. This builds on the Queensland Government’s 2009 – 2010 commitment of $1.3 billion in capital works supporting 9,000 jobs in Far North Queensland. This facility will be an enormous boost to marine training in Queensland and is expected to be operational early in 201111. Tinny to Tanker (T2T) is part of the Single National Maritime Jurisdiction (SNJ) initiative that was recently agreed to by the Council of Australian Governments (COAG) in July 2009. T2T will proceed through the Maritime Orders 3 (MO 3 ) revision process independent of the establishment of a Single National Jurisdiction process. However, T2T will fit very comfortably within a SNJ. T2T is the result of several years of consultation with industry stakeholders and ongoing communications with individual seafarers. The draft revised MO 3 will go through a full public consultation process in early 2010. Agreement is yet to be reached between The Australian Maritime Safety Authority AMSA and state regulators on future requests and issuing of maritime licences.

Reverse Logistics (Environmental Waste Management and Recycle Contractors)

Reverse logistics covers the companies involved in waste management and recycle operations. The main challenge for this industry sector is to position Reverse Logistics and promote the career pathways available. Currently seen as unattractive, there is little understanding of the scope available for career advancement. Additional business challenges include implementing the load restraint regulations for the sector. Generally there is concern, with the resurgence of the resource sector, that companies will once again see an exodus of skilled workers. As a consequence of this concern and an ongoing need for skills development to meet industry and government requirements, the Reverse Logistics sector has identified the need for skills and training in Certificate III level skills and qualifications. The industry is undertaking consultations to identify specific skills sets which will meet the needs of Queensland workers and employers.

Regional Activity Snapshot Following is a snapshot of the current and emerging regional consultation in areas of business activity within Queensland where traffic is exchanged across several modes of transport. These modes include railway, rapid transit, bus, automobile, truck, airplane, ship, ferry, pedestrian and used both for passenger and freight transfers. Some of the regional

11 State Development Fact Sheet 5849: http://203.210.126.185/dsdweb/v4/apps/web/secure/docs/4093.pdf

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areas identified below allow transport to be exchanged between the same kinds of transport mode. Archerfield Archerfield continues to be a major transport and logistics business activity hub for Brisbane and South East Queensland – a base for transport companies and close to the intermodal hub at Acacia Ridge. Key drivers for Archerfield include its close proximity to the Brisbane customer base and being located close to major transport routes. Archerfield has better access to Melbourne; it is 60km closer than firms in the Yatala region. Although a major hub, the area is under pressure. Firms are being pushed out of the area due to residential development and congestion. Archerfield firms may try to stay in the area due to the central location to customers and proximity to major transport routes. More firms may move to Larapinta or Heathwood to stay close to the city. While there is room in the Yatala area for companies this location adds a further 60km to the Melbourne trip. Ipswich and Scenic Rim – SEQ West Ipswich and Scenic Rim (Bromelton) will supply 42% of the South East Queensland region’s industrial land in the future. Major new industrial growth will occur in this Western Corridor and new centres of business activity for transport and logistics will be established to meet this growth demand. Ebenezer or Purga will be the site for transport and logistics business activity in Ipswich City in the next 5 to 10 years. Transport businesses are already assessing opportunities in the region as major new industrial precincts are planned and developed. Planning is not yet finalised and may incorporate interstate rail and road transport. Toowoomba Firms in the area service the Surat Basin and primary industries. The transport industry will continue to grow in the region to service the projects in the Surat Basin and as a major transport activity centre servicing Melbourne and the Northern Territory. The Charlton Wellcamp industrial area is planned for the junction of the Gore/Newell, New England and Warrego Highways. The Charlton Wellcamp enterprise area covers an anticipated potential development site of 1600ha. It comprises a number of distinct areas that have in the past been categorised under various industry categories. This area has huge potential as an industrial corridor and is well positioned to take advantage of the Surat Energy Basin and its ongoing development. The Wellcamp development has been delayed and needs approval. Firms will only move to this area if it is cost competitive. Gold Coast The transport and logistics industry is dispersed across the region. The Gold Coast region is heavily congested between 7am and 9am. Firms are moving north to Yatala to avoid the congestion and take advantage of the location halfway between the Gold Coast and Brisbane. A lot of transport companies moved into the Gold Coast market from Melbourne and Sydney – these firms are now moving to Yatala. Yatala The transport and logistics industry growth is occurring in Yatala as businesses move from Brisbane to Yatala for cheaper industrial land compared to Rocklea and Archerfield. The region has good access to major transport routes and can draw on labour from northern parts of the Gold Coast and Logan. Yatala is the major industrial hub for the Gold Coast and will experience strong growth as more businesses move to the area for available industrial land.

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Bromelton The Bromelton Industrial Area in Scenic Rim – between Beaudesert and Jimboomba will be one of the largest new industrial precincts in the region. While the development of this area is 5 to 10 years away, it will be a major industrial precinct and is expected to incorporate a major rail and road transport hub. Manufacturers and distributors will use this region as a staging point to supply into the growing South East Queensland market. Lockyer Valley The Lockyer Valley is planning to support new investment in transport services – truck stops, parking areas and other facilities to serve mid sized to smaller road transport that use transport routes through the region. The Valley has the road transport network that links the transport service growth regions of the Western Corridor of South East Queensland, Toowoomba and the Surat Basin. The Lockyer Valley is a major vegetable production region in Australia and supplies all supermarket supply chains. This generates considerable road transport activity. Sunshine Coast The Sunshine Coast has a declining manufacturing industry and transport and logistics businesses service this industry as well as retail and building and construction sectors in the region. There is limited available industrial land and limited large sites suitable for large transport firms. The price of industrial land is prohibitive for firms that want to grow in the Kunda Park area. There is available land in the Coolum area and government incentives to move but it is not central enough for firms. Industrial land in Yandina was reasonably priced but there is no more land left. Smaller firms are able to locate in other industrial areas such as Kawana. Companies are only able to grow by market share due to the decline in manufacturing activity in the region. Population growth is the only driver for the industry. Most transport and logistics businesses are based at Kunda Park and Yandina Maryborough Businesses service logging, gravel, fruit and vegetable growers, general freight and refrigerated markets. The large rail manufacturers and timber industry in Maryborough also drive the freight industry. Maryborough firms also service the Hervey Bay area with general freight. The area has a lot of owner drivers and two main trucking companies. Businesses are located at industrial areas in Maryborough or on the highway at West Maryborough. Inbound tonnages continue to increase with regional population growth. Outbound tonnages have started to increase again after remaining steady during the economic downturn – this is because the timber industry is closely linked to construction. Bundaberg The transport industry is distributed across the region. Transport and logistics businesses service the general freight market, fruit and vegetable growers, manufacturing and construction industries in the region. Growth has slowed in the area in the past few years but businesses anticipate an increase in growth. Rockhampton Businesses are spread across the region with a few firms in the Parkhurst area. The industry services the mining industry with project equipment and consumables. The transport and logistics industry has doubled in size in the last four years and demand in the region is closely linked to mines and major projects. The industry is expected to grow rapidly as mining industry activity increases and new projects come online. New project investment is estimated to be $100 billion in the Central Queensland region.

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Gladstone Transport and logistics businesses are dispersed across the region. The transport industry services the industrial activities in Gladstone and the city will be a major hub for the emerging LNG industry. In addition growth in other major projects will generate strong demand in the Gladstone market. Transport and logistics businesses also service mining and energy projects in the Surat Basin. Industry and mining projects require heavy and general freight. Transport services will grow in line with major project investment near and feeding into the Gladstone market. Mackay and Bowen Basin Businesses in this region also service the mining and major projects market. Transport and logistics demand will grow in line with major investment. One business expects the industry to grow at around 15% per annum. Transport and logistics businesses are centralised around the Paget area. Townsville Growth in the whole region is linked to mining industry growth. Activity in the transport industry is closely linked to the mines in the North West Mineral province. The industry is expecting to grow as activity in the mines increases. Around 90% of the transport and logistics businesses are centralised around the Bohle area. Northern Economic Triangle http://www.dip.qld.gov.au/maps/northern-economic-triangle-maps.html The Northern Economic Triangle (NET) is a commitment by the Queensland Government to foster sustainable economic, social and community growth through the emergence of Mt Isa, Townsville and Bowen as a triangle of mineral processing and industrial development. Activity is linked closely to planned infrastructure of $19 billion in the areas of rail (and rolling stock), ports, water, energy, skills and housing. Significant planned projects being progressed under the Coal Infrastructure Program of Actions include12:

• Goonyella to Abbot Point Expansion (GAPE) Project (previously known as Northern Missing Link

• Abbot Point Coal Terminal Stage 3 expansion to 50 million tonnes per annum • Wiggins Island Coal Terminal at Gladstone • Surat Basin Railway (previously known as the Southern Missing Link) • Moura Link - Aldoga Rail Project • Investigations for the proposed Nathan and Connors River Dams • Coal Infrastructure Program of Actions 2008 ( 1.6 MB) • Coal Transport System map ( 689 KB)

Coal Seam Gas/Liquefied Natural Gas Projects in Queensland The Queensland CSG/LNG Industry has eight proposed projects worth in excess of $40 billion. Current industry estimations are that as many as 18,000 direct and indirect jobs including 4,300 in the Darling Downs – South West Region could be required. It is anticipated that the skills and labour required may come from the Mackay-Fitzroy-Central West and Darling Downs – South West. Towns that may feature within this scope include Roma, Dalby, Chinchilla, Moranbah, and Emerald in addition to Gladstone. The areas of greatest demand for skills and labour will be in the Surat and Bowen Basins (the upstream industry – Coal Seam Gas).

12 http://www.dip.qld.gov.au/growth-strategies/coal-infrastructure-program-of -actions.html

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Priority jobs will be in high demand over the next five years of development and growth. Industry, believe new jobs will be driven by expansion of projects, particularly in the Surat and Bowen Basis. There may once again by competition for occupational groups and industry sector needs as a result. However, as a consequence of growth other opportunities for businesses may also occur and in particular for related or service industries such as transport and logistics. Projects include:

• Australia Pacific LNG Project - Australia Pacific LNG Project Page • Gladstone Liquefied Natural Gas Project (GLNG) - Liquefied Natural Gas Limited • Gladstone LNG Project – Fisherman’s Landing - Gladstone Ports Corporation

Careers Page • Queensland Curtis LNG - Queensland Curtis LNG Project Careers Page • Shell CSG Project - Shell Careers Page - Arrow Energy Careers Page • Sojitz Corporation - Sojitz Corporation • Impel (Southern Cross LNG) - Impel • Energy World Corporation - Energy World Corporation

(Sourced) Energy Skills Queensland www.energyskillsqld.com.au

Web pages for specific project proponents:

http://www.originenergy.com.au/2/About-Origin

http://www.qgc.com.au/01_cms/details.asp?ID=304

http://www.santos.com/activities-browser/development-projects/gladstone-lng.aspx

http://www.energyskillsqld.com.au/industry-sectors/coal-seam-gas-liquefied-natural-gas-industry/csglng-in-queensland

http://www.arrowenergy.com.au/page/Projects/Australia/Surat_Gas_Project

Cairns Regional Freight Study This research study was undertaken late 2008 by SdD Strategic design. The study was initiated by the Cairns Regional Centre of the former Department of Tourism Regional Development and Industry, Advance Cairns, Cairns Port Authority, Tropical North Cairns Institute of TAFE, Cairns Chamber of Commerce and the Air Freight Council of Queensland. Further consultations with key transport and logistics operators in late 2009 also confirmed the findings detailed in the report. The issues documented in the research impact on transport and logistics as both the lead business activity and as a service industry to other business operators. The issues identified result in less business activity and less employment for those employed directly in the industry. The Global Financial Crisis and the resultant decline in tourism related activities and unfavourable weather conditions had further impacted on the region’s business activity. The study was not restricted to air freight activity but rather a broader demand across a range of commodities. Key issues identified include:

• development of greater road infrastructure • coastal shipping ability • airline infrastructure – the exit of an airline – only one airline with wide bodied

capacity for refrigerated air freight • coping with the geography of the region

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The capacity and service frequency of air freight cargo space is directly linked to international passenger services. In the short-term however, Brisbane will remain the primary hub for air freight exports due to available routes and capacity, and the growth of air freight services from Cairns will remain challenging in the current global economic climate. It is therefore critical to stimulate growth in tourist traffic arriving into Cairns as a precursor to expanding air cargo services for export. The research study found that few freight and logistics operators have the ability or capacity to invest in the new products and services. There is also increased competitiveness and fear of losing market share. To progress business activity it was identified that the most cost effective way of aggregating freight demand and accessing land transport capacity as a precursor to accessing air freight capacity is to channel freight through a hub. The hub needs to have value-adding services such as technologies for preparing consignments, quarantine services, customer and freight forwarding services and easy access to road and rail services on important corridors.

Workforce Development and Skilling Activity Update

The Transport and Logistics Industry Workforce Advisory Group (TLWAG)

The transport and logistics industry is a critical component in the economic growth and sustainability of the Queensland economy. As is the case with other industries, transport and logistics faces the challenge of securing a capable workforce to meet projected future growth in an environment of continuing labour and skill shortages. In response to the challenge, the Department of Transport and Main Roads established an Industry Capability Branch (ICB) within its Corporate Division that works with the industry to address skills and labour issues. The ICB is driven by the Queensland Skills Plan which identifies the Department of Transport and Main Roads as the lead agency to engage with industry about strategic training needs and to inform the Vocational Education Training planning and investment strategy. The Department through ICB plays a facilitating role in bringing together industry leaders through The Transport and Logistics Industry Workforce Advisory Group (TLWAG) to identify, define and prioritise suitable sustainable workforce solutions. The focus of TLWAG is to support the government and industry in identifying current and future workforce capability challenges. Based on research and consultation with industry TLWAG have agreed on the following priority activity:

• focus on skills strategies • create experienced, trained, quality people for the long term • communicate the message to industry that the industry is still working, investment is

growing and that skilling and training will ensure a sustainable industry future • communicate the message to industry that now is the time to invest in people, and

the industry • talking programs and strategies regionally • working with Department of Transport and Main Roads to ensure synergy with the

department’s strategic policy and TLWAG programs • support the work of the National Transport Commission

Sustainability Resources

Funding has been provided through the Department of Education and Training for the up skilling of existing workers in critical sustainability or new green skills. The funding will provide for:

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• development of resources to support the delivery of 3 units of competency identified

by the National Skills Council in the Whole of Industry Sustainability Report for the Commonwealth Government

• professional development for both public and private registered training organisations to deliver this training

• funding through competitive tender process for approximately 400 existing workers including those with qualifications gained before these units were developed

Transport and Logistics Activity under Productivity Places Program

Transport and Logistics industry associations and key employers participated in an advisory capacity to develop the Transport and Logistics Workforce Productivity Places Program Plan. There has been a strong response to training for job seekers. The current economic climate and the ability of industry to participate during this time have affected the uptake of the program for existing workers. Responses from industry sectors have indicated many existing workers need skills at the Certificate III level and that these qualifications are more aligned to their job roles. However under current state arrangements Certificate III qualifications are not available for existing workers. Current information on the Productivity Place Program is provided at http://www.trainandemploy.qld.gov.au/.

Skilling Solutions Queensland

The Department of Transport and Main Roads have entered into a partnership arrangement with Skilling Solutions Queensland. A pilot program has been established through a metropolitan and a regional specific service centre to provide information to assist job seekers, existing workers and industry employers.

Benefits for industry include recognition of current skills, information on the diversity of career opportunities within all modes of transport and logistics and assisting employers with workforce planning through access to the mobile information and assessment service. Transport and Logistics specific Skilling Solutions Queensland service centres were operational from 22 February 2010.

Youth Engagement

Youth Engagement is acknowledged as a key strategy for the industry. There are many challenges in attracting young people to the transport and logistics industry including:

• a perception of the industry - its image and lack of knowledge of career pathways • competition with other industry sectors • the requirement for licences and tickets in some areas • age restrictions compacting on insurance costs • perceived safety issues in providing work experience and vocational placement

Emerging strategic industry-schools collaboration models are providing students, parents and school staff with industry-specific, career information, marketing support, customised curriculum resources and industry networking opportunities13.(Source: Working towards a more supportive SATS system – The Office of the Training Ombudsman)

13 www.TrainingOmbudsman.qld.gov.au

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Industry consultation and survey results indicate the majority of employers have limited capacity to employ school based traineeships in the current economic climate. However employers have indicated a desire to engage with young people through VET in schools programs. Information on current School Based Traineeships is provided under the User Choice section of this report.

Adopt a School

The Transport and Logistics Adopt a School program partners schools with transport businesses and a training provider to introduce students to varied careers involved in the global movement of passengers and freight. Students gain work readiness and employability skills and can complete nationally recognised vocational education and training competencies or qualifications in the transport and logistics industry.

Primary goals of the Transport and Logistics Adopt a School initiative are:

• giving students the opportunity to develop work related skills, while studying for a Queensland Certificate of Education

• to give students a transport and logistics-related vocational qualification or a transition to a school-based traineeship

• broadening the school curriculum by co-ordinated work placement opportunities, funded training and potential employment outcomes

• creating a sustainable solution to address future skill shortages

• developing tomorrow's workforce today via a structured program with real results

Mahaylia Popping, who completed a traineeship at Grace Removals, is now employed

full time at JJ Richards within the transport and logistics industry. Mahaylia is also the winner of the Chartered Institute of Logistics and Transport Australia (CILTA) 2008 T&L

Trainee Encouragement award

Skills and Training Report – March 2010 21 of 34

Transport and Logistics Adopt a School Program Model

The Transport and Logistics Adopt a School programs have been successful in establishing employer relationships with seven schools in the Brisbane metropolitan area and one school in the Gladstone region (aligned to JJ Richards and Sons). Research is in progress to assess future program sites aligned to transport and logistics business activity areas that meet criteria to ensure success for all parties, schools, students and employers. This program is a sustainable school-to-work transition model capable of being implemented across Queensland. With good will, common understanding and careful preparation from all stakeholders it has the capacity to balance an exodus from the transport and logistics industry which will inevitably occur during the coming two decades as the bulk of the workforce reaches retirement age. An overview of the Adopt a School outcomes can be found in Appendix 1.

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Skilling Queenslanders for Work

Queensland Transport established a partnership with the Queensland Trucking Association (QTA) to deliver Skilling Queenslanders for Work – Get into Transport and Logistics (Road Transport). The first state wide road transport program completed the six months post program support in December 2009. Skilling Queenslanders for Work is an initiative under the Queensland Skills Plan and aims to assist disadvantaged job seekers by giving them the necessary skills to compete for full time jobs. The first program has assisted 126 participants with the following results:

• 98 earning a heavy vehicle licence • 28 a forklift ticket • 90 now employed in the road transport industry

59 participants have completed training in the second program with programs completed in Cairns and Townsville and underway in Mackay, Brisbane, Rockhampton and Bowen. Wide Bay Burnett and Sunshine Coast commenced early 2010. The second program is supported by the Queensland Trucking Association and the Queensland Bus Industry Council. The program has a strong focus on delivery of HR/MR licence training in addition to soft skills and on the job experience. Key success factors include: A clearly defined and branded model:

• targeted to industry needs across regional and metropolitan hubs • attainment of nationally recognised units of competency • tangible, measurable outcomes with finite timeframes • low cost to industry

Queensland Workplace Health and Safety Strategy 2004-2012.

The Transport and Storage Industry Action Plan 2008-2012 is the second phase of implementing the Queensland Workplace Health and Safety Strategy 2004-2012. Over the next three years the Workplace Health and Safety Board will deliver on an agreed set of actions including working with industry to develop industry-specific education and awareness raising initiatives. There are units of competency available that can be delivered to meet specific workplace health and safety issues and in particular aligned to induction training for existing and new workers. Transport and Logistics will be consulted during the implementation of the industry plan. Skilling and Training Needs

User Choice (apprenticeships and traineeships state based funding)

As a result of recent changes to the National Training Package the following qualifications will be forwarded to the Department of Education and Training for consideration as approved traineeships under the User Choice program:

• TLI20107 Certificate II in Driving Operations • TLI30109 Certificate III in Driving Operations • TLI31107 Certificate III in Freight Forwarding • TLI41107 Certificate IV in Freight Forwarding

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In the past QR as a Registered Training Organisation provided training for QR employees. This has meant a limited structured training opportunity available for other smaller operators. This appears to have resulted in poaching of staff from QR or the use of unskilled workers. With new regulations many tourism and heritage train operators have had to limit track available as volunteers or staff do not have appropriate competencies to meet safety regulations. As part of the new arrangement post July 2010 both newly formed entities have indicated they will become Registered Training Organisations. They both plan to utilise the Australian Traineeship system for Drivers and Controllers. It is expected that Queensland Rail will engage Trainee Drivers under the national system as soon as that qualification becomes available for delivery. Queensland Rail currently provides an in-house traineeship with enterprise training at present. Further consultation with QR National may result in an integrated approach with National units of competency and future discussions may be held with the Department of Education and Training on how they may be able to provide a wider service to the industry. The ground operations qualifications in the Aviation Training Package have been identified by industry and particular through the former Aviation Skills Formation Strategy consultations as an area of demand. There are identified job opportunities in Brisbane and regional airport facilities. The following table provides the numbers of traineeship commencements accurate as at 4 March 2010. This number may increase as more contracts are registered. The data indicates a slight decrease and whilst the data reflects the effects of the recent economic climate the decrease in numbers is not significant. The data will be monitored closely and industry consulted to ascertain any other specific reasons for any further decrease in numbers.

Table 1 – Transport and Logistics Traineeships commencements 2009-2010

Transport and Logistics

2009-2010 Commencements

General (includes Aviation Ground Operations, Administration, Cash in Transit, Mobile Crane Operations and Logistics Operations)

180

Marine 16 Rail 34 Road 1111 Stevedoring 0 Warehousing 746 Total 2087 (YTD)

The number of school based traineeships currently in training is 72 as at 4 March 2010, with the majority of traineeships in the warehousing qualification. The school based traineeship pathway is an industry preferred pathway enabling an introduction and awareness for students to the diversity of the industry and preparing them for other roles as they mature and are able to secure various tickets and licenses. A recent review conducted by the Office of the Training Ombudsman aligned with the Queensland Skills Plan indicates that the majority of industry stakeholders support the concept of the School Based Apprenticeship and Traineeship program, believing it to be an effective staffing and recruitment tool.

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Table 2 – School Based Traineeships in Transport and Logistics 2009-2010

SAT’s in Transport & Logistics

2009-2010

Marine 14 Road 1 Warehousing 57 Total 72 (YTD)

VET Revenue General

Industry has consistently indicated that for the successful uptake and delivery of training to meet industry needs a flexible workplace delivery model is required. Partnerships with industry for the use of their equipment and sites would benefit both existing workers and new entrants. Such partnerships would provide the latest equipment (both plant and information technology) to prepare students and workers for an occupational outcome from training. The following is a summary of occupations, qualifications and skills sets presented by the industry as the key priority areas for training as at March 2010 The following qualifications replace the previous TLI20107 Certificate II in Transport and Logistics (Road Transport) and TLI30207 Certificate III in Transport and Logistics (Road Transport). The transition period of twelve months during which Registered Training Organisations gain registration or addition to scope may affect the ability to deliver the number of hours in this financial year. The hours may be delivered against the current qualifications. Transport and Logistics Qualifications Target occupation Qualification Numbers Location Drivers who operate in the areas of medium freight, tow trucks, taxi, community service and general delivery. Drivers who operate in the areas of heavy general freight, agitator, bus, pilot escort, livestock, wood product, car carriers, dry liquid, refrigeration, cash in transit, dangerous goods and over dimensional.

TLI21209 Certificate II in Driving Operations TLI31209 Certificate III in Driving Operations

5,000 5,000

State-wide – specifically in South East Queensland and regional coastal cities and towns. State-wide – specifically in South East Queensland and regional coastal cities and towns.

Freight Forwarding Operators

TLI31309 Certificate III in International Freight Forwarding (Operator) TLI41609 Certificate IV in International Freight Forwarding (Senior Operator)

5,000 Brisbane regions and a small need identified in regional freight centres

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Store person, warehouse workers and warehouse supervisors

TLI20107 Certificate II in Transport and Logistics (Warehousing) TLI30109 Certificate III in Transport and Logistics (Warehousing) TLI40107 Certificate IV in Transport and Logistics (Warehousing)

Maintain delivery hours

Various locations Brisbane South/Ipswich Corridor Darling Downs Metropolitan South, Southern Queensland, The Bremer Possible entry for Central and Barrier Reed TAFE.

Freight Forwarders, Shipping Agents, Customs Agents warehouse or distribution supervisors Logistics Managers Warehouse Managers

TLI21107 Certificate II in (logistics Operations) TLI31107 Certificate III (Logistics Operations) TLI41107 Certificate IV (Logistics Operations) Diploma of Logistics

10,000 hours

Major ports/airport hubs Majority delivery need in Brisbane and supportive hub locations. Metropolitan South, Brisbane North and Southern Queensland Institute of TAFE.

Ground staff, baggage handlers and associated ground staff roles

TDA20403 Certificate II in (Aviation Ground Operations and Service)

Estimated 5,000 hours

Airport locations Brisbane and regional airport locations. (Potential TAFE – industry partnerships)

Truck drivers and operators in the Waste Recycle and Environmental Services

PRM20504 Certificate II in Asset Maintenance (Waste Management) PRM30509 Certificate III in Asset Maintenance (Waste Management)

5,000 Brisbane and all major regional centres Institute currently delivering Metropolitan South Institute of TAFE

Coxswain, Marine Engine Driver, Master Class 4

TDM40307 Certificate IV in Transport and Logistics (Coastal Maritime Operations – Master Class 4) TDM30207 Certificate III in Transport and Logistics (Marine Engine Driving – Grade 2) TDM20307 Certificate II in Transport and Logistics (Coastal maritime Operations – Coxswains)

Maintain at current levels. Current negotiations with AMSA may influence the required delivery

North Queensland, Gold Coasts, Brisbane coastal waters, the Whitsundays and provincial towns along the Queensland coastline. Institutes currently delivering are Tropical North, Wide Bay and Brisbane North TAFE.

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Qualifications from other training packages Target occupation Qualification Numbers Location Workplace Trainers and assessors for current qualified industry staff. Linked to collaboration with industry to provide deliver

TAA40104 Certificate IV (Training and Assessment)

50 Brisbane South Toowoomba/Downs region Key Regional Centre

The qualification TAA40104 Certificate IV Training and Assessment equips industry with the formal skills and knowledge to train and/or assess apprentices, trainees and other workers. This method is particularly beneficial to organisations relying on production cycles and varying peak demand times Owner Operators and managers or line operators

Certificate IV in Small Business

5,000 hours per regional location

Brisbane / South East Queensland Toowoomba / Southern Darling Downs Regional transport hubs – Rockhampton, Mackay, Townsville

The majority of businesses in transport and logistics are small to medium businesses and in some cases are owner operators working across management and operational roles. The Certificate IV in Small Business will assist in providing essential skills to operate successfully in the current business environment.

Queensland will introduce the national training framework and core taxi driver training competencies, which are part of the National Transport and Logistics Training Package qualifications and must be delivered by a Registered Training Organisation. A requirement will be introduced as part of the reforms for applicants for a driver authorisation (taxi) to have undertaken an English proficiency assessment using the International Second Language Proficiency Rating (ISLPR) or its equivalent. A strategy is currently being developed to provide greater access to literacy skills across Queensland for Taxi Driver applicants14.

Skills sets National Training Packages include endorsed skills sets mainly related to areas of licensing and ticket provision. Industry has identified skills sets required within particular occupational areas. Consultation continues with industry to identify key skills sets and to date the following areas have been put forward by various industry sectors. Target occupation Qualification Numbers Location Truck drivers involved in the transport of dangerous goods

TLIC139A Prepare Transport of dangerous goods by road.

Estimated 38,400 hours per year

Statewide – transport hub locations Metropolitan South, Southern Queensland Institute of TAFE

Note: Previous to the development of this unit of competency agreement for existing workers to access public funding until 31 December 2010 was given for 30744 QLD Course in Transport of Dangerous Goods by Road. The unit above replaces the Short Course.

14 Media release Minister for Transport – The Honourable Rachel Nolan – 22 July 2009

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Licensing and Regulation Heavy Vehicle Driver Fatigue laws have been operational from 29 September 2008 and training continues to be needed in particular for casual drivers, small owner operators and regional and remote operators. Target occupation Qualification Numbers Location Heavy Vehicle Drivers

TLIF1007C Apply Fatigue Management Strategies TLIF6307A Administer the Implementation of Fatigue Management Strategies

10,000 hours

Statewide – transport hub locations Metropolitan South, Southern Queensland Institute of TAFE

Local industry Identified Skills Sets Warehousing – Fork lift skills to operate a Reach Forklift The industry has identified issues of concern with safety and performance ability for fork lift drivers to operate “reach” forklifts. Counter balance forklifts see the operator drive in a car-like posture and the machines are multi-purpose (truck loading, on-site transport, lifting in production and for storage of product in block stacks or pallet racking). Reach trucks are designed to work in more confined space and are primarily and mostly used for storage in pallet racking. While an operator with counter balance experience can be engaged in using the various attachments with minor training, as it is not a significant change, industry believe they are not competent to operate a reach truck in any form and this requires significant training. Like counter balance but with quite a bit more difficulty, the transition from one reach truck configuration to another can be overcome with limited training. However the move from low level operation (below 5m) to operation in a high reach environment (up to 10m) requires significant levels of training. The response needed is not at the licensing level but at the competence level. TLID1107C Conduct specialized forklift operations TLID1207C Operate specialized load shifting equipment Bus drivers Drivers are the front line of companies with increased expectations in areas of customer service and safety paramount for both driver and the companies. Safety, stress and people management skills have been identified within the required skill set for bus drivers. TL10207C Manage Disruptive and/or Unlawful Behavior TLIC807C Drive coach/bus TLIE407C Prepare workplace documents TLIF607C Apply accident emergency procedures TLIK107C Use information technology devices and computer applications in the

workplace TLI1307C Provide customer service in transport vehicles and vessels TLIC1107C Transport passengers with disabilities

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Diving skills for marine tourism This skill set has been identified by the industry to enable residents in the Cairns and Whitsunday areas to have greater employment opportunities. The marine tourism industry is seasonal and those workers with combined sets of skills will gain greater employment stability. The Global Financial Crisis has resulted in a 20 to 30% decrease in tourists visiting the reef this season and many companies may struggle over the next few months. Notwithstanding the poor trading conditions mentioned above, there are still skill shortages in Dive Instructors and Coxswains. Vacancies exist right now that cannot be filled. Several TAFE’s have agreed to train students in the skills set identified by the FNQ Marine Skills Formation Strategy and this will hopefully alleviate this shortage. HLTFA301B Apply First Aid HLTFA402B Apply Advanced First Aid HLTCPR201A Perform CPR TDMMF5407A Observe safety and emergency procedures on a coastal vessel SROSCB001A Scuba Dive in open water to a maximum depth of 18 meters SROSCB002A Complete specialty open water dives SROSCB007A Perform Diver Rescues SROSCB010A Guide a scuba dive SROSCB013A Instruct scuba diving skills SRXGCS004A Meet client needs and expectations THHBFB09B Responsible service of alcohol THHBFB03B Provide food and beverage services Dangerous Goods (liquid) The following units of competency (skills set) have been identified as additional skills for those working in the area of transfer of dangerous good (liquid). PMAOHS216B Operate Breathing Apparatus PUAFIR306 Render Hazardous Material Safe PUAWER009A Participate as a Member of a Workplace Emergency Initial

Response Team Environmental (sustainability or green skills) TLI7078 - Care for the environment (available for all Certificate II qualifications) TLIU1078 - Implement and monitor environmental protection policies and procedures. (Available for all Certificate IV qualifications) TLIU607B - Conduct environmental audits (this unit is available for all Diploma qualifications) Future skills sets The industry is currently identifying skills sets in the areas of safety training, occupational health and safety and in specific areas of the waste management and recycling industry sector. The Transport and Logistics Industry Skills Council will be forwarding further skills sets for endorsement both licence and industry related. Through ongoing consultations with Queensland industry additional skills sets will be provided for consideration in future skills and training reports.

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Future Workforce and Skilling Advice A transport and logistics industry hub can be defined as a location where passengers and freight are exchanged across several modes of transport to reach a destination. Transport hubs can also be defined as having a high volume of trans-shipment activity, that is the shipment of goods to an intermediate destination, and then from there to yet another destination. The industry scope has been agreed as:

• Transport – the movement of people and freight • Logistics – the systems that make it happen

For this purpose, a transport and logistics industry base is defined as a region with a significant presence that generates strong business activity, and provides potential opportunity for permanent and stable employment for the local and adjoining community. The following locations have been identified as having significant transport and logistics business activity:

• Cairns (Road, Rail, Sea, Air) • Townsville (Road, Rail, Sea, Air) • Mackay (Road, Rail, Sea) • Rockhampton (Road, Rail) • Gladstone (Road, Rail, Sea) • Brisbane (Road, Rail, Sea, Air) • Ipswich, Bromelton, Archerfield, (Road, Rail) • Warwick (Road, Rail) • Toowoomba (Road, Rail) • Goondiwindi (Road) • Bundaberg Wide-Bay Burnett Region (Road, Rail, Air) • Emerald (Road, Rail, Air) • Longreach (Road, Air)

Transport and Main Roads, through The Transport and Logistics Workforce Advisory Group, Industry Capability and industry partnerships, will establish Transport and Logistics Transport and Logistics (T&L) Skills Hubs in transport and logistics business activity locations that meet the criteria for workforce development and program implementation. Locations for the establishment of Transport and Logistics (T & L) skills hubs will be based on information and evidence gained through the Transport and Logistics Workforce Development Strategy currently being developed. The following would be included in the criteria.

a strong transport and logistics industry base access to Training Providers or Programs industry networks industry support

Queensland’s Strategic Transport Network map (figure 1) identifies potential areas of Transport and Logistics business activity where programs to meet skills and labour issues may be implemented in the future, based on appropriate criteria.

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Recommendations

• DET fund the training priorities for the transport and logistics industry as presented in this report

• TLWAG continues to promote workforce planning and development as a key strategy to ensure future needs are met as business opportunities increase

• DET note the development of the state-wide Transport and Logistics Workforce Development Strategy

• DET note the work of the National Transport Commission, the Workforce Development Action Plan and the establishment of the National Transport and Logistics Workforce Advisory Group

• The development of Public and Private partnerships is prioritised to ensure equity for all Queenslanders to access the skills and training required to meet occupational outcomes

• DET note that in the allocation of places through the Productivity Places Program Certificate III qualifications are considered essential for many of the existing workers of various industry sectors. These are not always available through traineeship pathways as many workers are casual, contractors, owner operators etc.

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Figure 1 – Queensland’s Strategic Transport Network

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Appendix 1 - The adopt a school review program outcomes Table 1: Analysis of Adopt a School program outcomes 2007-2009

Employer

School/s

Certificate I completion

Certificate II completion

Transition to traineeship or apprenticeship

Students exiting the program

2010 confirmed

Grace Removals Began early 2007 and finished in February 2009

Woodridge

N/A

7

7

6

Interest in

participation at a later

date

JJ Richards & Sons Began May 2008; ongoing

Woodridge Rochedale Trinity College Victoria Point St James

15

10

5

3

10

Allied Pickford

Forest Lake

2

N/A

N/A

N/A

Interest in participation

at a later date

Port of Brisbane Cluster (present program)

Hawkins Transport

1

Graincrop

1

Retail Adventures

2

Inchcape Shipping Services

0

Royal Foods 0

Kagan Logistics 2

NYK Line 0 DP World

Wynnum

North

16

13

5

5

0 Total

33

30

17

14

16

• Four programs have been established in the Brisbane Metropolitan area. Two

programs (Grace Removals and Allied Pickford) have finished, with a commitment to future involvement at a later date.

• Two programs (JJ Richards & Sons and the Port of Brisbane cluster) are continuing. • Eleven employers, eight schools and thirty-three students have participated. • Research is in progress to assess future program sites aligned to transport hubs.

This program is a sustainable school-to-work transition model capable of being implemented across Queensland. With good will, common understanding and careful preparation from all stakeholders it has the capacity to balance an exodus from the transport and logistics industry which will inevitably occur during the coming two decades as the bulk of the workforce reaches retirement age.

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Appendix 2 - TLWAG membership Name Position

Aisthorpe, Vince Manager (Supply Management) Tarong Energy; and QLD President, Supply Chain and Logistics Association of Australia (SCLAA)

Garske, Peter Chief Executive Officer Queensland Trucking Association (QTA)

Hammond, Jo State Distribution Manager Coles

Maloney, Tim Director (Industry Development) Department of Education and Training (DET)

McKenzie, Col Chief Executive Officer Scuba Schools International; Executive Director Association of Marine Park Tourism Operators (AMPTO)

Morris, Hal Chief Executive Officer Chartered Institute of Logistics & Transport Australia (CILTA)

Muscat, Greg HR Manager DPWorld

Jack Noye (Chair)

Deputy Director-General (Corporate) Department of Transport and Main Roads

Bill Potter National Training and Development Manager NQX Freight Systems

Ralph, Rick Executive Director Waste Contractors & Recyclers Association of Queensland (WCRAQ)

Shaw, Roz Chief Executive Officer, Hawkins Family Group; and Director, Queensland Trucking Association (QTA)

Tape, David Executive Director Queensland Bus Industry Council (QBIC)

Thirgood, Michael State Manager Queensland BCR Australia Pty Ltd

Williams, Hughie Queensland Branch Secretary Transport Workers Union (TWU)

Wiltshire, Tom National Manager (Organisational Capability and Communication) Queensland Rail (QR)

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Appendix 3 - Reference List Arrow Energy

Brisbane Airport Corporation

Central Queensland Region –Training Queensland

Queensland Curtis LNG

Department of Infrastructure and Planning

Energy Skills Queensland

Infrastructure Partnerships Australia – Meeting the 2050 Freight Challenge

Origin Energy

Queensland Rail – Annual Report

Queensland Training Ombudsman – Working towards a more supportive SATS system

Queensland Government: Department of Education and Training: Productivity Placement

Program

Queensland Government: Department of Education and Training: Skilling Solutions

Queensland

Queensland Government - Department of Education, Employment and Workplace Relations

Queensland Government – Department of Transport and Main Roads

Santos

Transport and Logistics Industry Skills Council – Environmental Scan 2009

Transport and Logistics Industry Advisory Working Group

Appendix 4 – Glossary

AMSA Australian Maritime Safety Authority

BAC Brisbane Airport Corporation

DEEWR Department of Education, Employment and Workplace Relations

DET Department of Education and Training

TMR Department of Transport and Main Roads

TLSIC Transport and Logistic Industry Skills Council

TLWAG Transport and Logistic Workforce Advisory Group