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SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
SkillSoft - US English Business Skills Course Catalog
SolutionArea Curriculum
SeriesorLearningPath Course Title Course #
EstimatedDuration(in hours)
NASBACredit
PMIPDU
NOTE: Click on a course number for a complete course description.
BUSINESS STRATEGY and OPERATIONS
Operations Curriculum
Six Sigma Black Belt (2007 BOK):Enterprise-Wide Deployment
Lean and Six Sigma oper_11_a01_bs_enus 2.00
Six Sigma Projects andthe Black Belt Role
oper_11_a02_bs_enus 2.00
Six Sigma Leadershipand ChangeManagement
oper_11_a03_bs_enus 2.00
Six Sigma Black Belt (2007 BOK):Organizational ProcessManagement and Measures
Critical Requirementsand Benchmarking forSix Sigma
oper_12_a01_bs_enus 2.00
Business Performanceand Financial Measuresin Six Sigma
oper_12_a02_bs_enus 2.00
Six Sigma Black Belt (2007 BOK):Team Management
Forming Project Teamsfor Six Sigma
oper_13_a01_bs_enus 2.00
Motivation andCommunication in SixSigma Teams
oper_13_a02_bs_enus 2.00
Managing Six SigmaTeam Performance
oper_13_a03_bs_enus 2.00
Six Sigma Black Belt (2007 BOK):Define
Using Voice of theCustomer in Six Sigma
oper_14_a01_bs_enus 2.00
Developing ProjectCharters and TrackingSix Sigma Projects
oper_14_a02_bs_enus 1.50
Six Sigma Black Belt (2007 BOK):Measure
Process Characteristicsfor Six Sigma
oper_15_a01_bs_enus 2.00
Data Collection andMeasurement in SixSigma
oper_15_a02_bs_enus 2.00
Six Sigma MeasurementSystems
oper_15_a03_bs_enus 2.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Basic Statistics andGraphical Methods forSix Sigma
oper_15_a04_bs_enus 2.00
Probability for Six Sigma oper_15_a05_bs_enus 2.00
Process Capability forSix Sigma
oper_15_a06_bs_enus 2.00
Six Sigma Black Belt (2007 BOK):Analyze
Correlation andRegression Analysis inSix Sigma
oper_16_a01_bs_enus 1.50
Multivariate Analysis andAttribute Data Analysisin Six Sigma
oper_16_a02_bs_enus 2.00
Hypothesis TestingConcepts and Tests forMeans in Six Sigma
oper_16_a03_bs_enus 2.00
Tests for Variances andProportions, ANOVA,and Chi-square Tests inSix Sigma
oper_16_a04_bs_enus 2.00
Nonparametric Tests inSix Sigma Analysis
oper_16_a05_bs_enus 2.00
Nonstatistical AnalysisMethods in Six Sigma
oper_16_a06_bs_enus 2.00
Six Sigma Black Belt (2007 BOK):Improve
Designing and PlanningExperiments in SixSigma
oper_17_a01_bs_enus 2.00
Conducting Experimentsand Analyzing Results inSix Sigma
oper_17_a02_bs_enus 2.00
Improvement Methodsand ImplementationIssues in Six Sigma
oper_17_a03_bs_enus 2.00
Six Sigma Black Belt (2007 BOK):Control
Statistical ProcessControl (SPC) in SixSigma
oper_18_a01_bs_enus 2.00
Nonstatistical ControlTools and MaintainingControls in Six Sigma
oper_18_a02_bs_enus 2.00
SustainingImprovements andGains from Six SigmaProjects
oper_18_a03_bs_enus 2.00
Six Sigma Black Belt (2007 BOK):Design for Six Sigma (DFSS)Frameworks and Methodologies
Common Design for SixSigma Methodologies,Design for X, and
oper_19_a01_bs_enus 2.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Robust Design
Special Design Tools inDesign for Six Sigma
oper_19_a02_bs_enus 2.00
Fundamentals of Lean for BusinessOrganizations
Introduction to Lean forService andManufacturingOrganizations
oper_20_a01_bs_enus 1.00 1.00 1.00
Using Lean forPerfection and Quality
oper_20_a02_bs_enus 1.00 1.00
Lean Tools andTechniques for Flow andPull
oper_20_a03_bs_enus 1.00 1.00
Reducing Waste andStreamlining Value FlowUsing Lean
oper_20_a04_bs_enus 1.00 1.00
Value Stream Mappingin Lean Business
oper_20_a05_bs_enus 1.00 1.00
Applying Lean in Serviceand ManufacturingOrganizations
oper_20_a06_bs_enus 1.00 1.00
Five Steps to Perfection:Implementing Lean
_pc_bi_ssbi009 0.10
Value Stream Mapping _pc_bi_ssbi010 0.10
Operations Management
Operations Managementand the Organization
oper_21_a01_bs_enus 1.00 1.00 1.00
OperationsManagement: Productand ServiceManagement
oper_21_a02_bs_enus 1.00 1.00 1.00
Operations and SupplyChain Management
oper_21_a03_bs_enus 1.00 1.00 1.00
OperationsManagement: InventoryManagement
oper_21_a04_bs_enus 1.00 1.00 1.00
OperationsManagement:Forecasting andCapacity Planning
oper_21_a05_bs_enus 1.00 1.00 1.00
OperationsManagement:Operations Scheduling
oper_21_a06_bs_enus 1.00 1.00 1.00
OperationsManagement:Management of Quality
oper_21_a07_bs_enus 1.00 1.00 1.00
OperationsManagement: FacilitiesPlanning andManagement
oper_21_a08_bs_enus 1.00 1.00 1.00
Managing Customer-Driven ProcessImprovement
Customer-driven oper_22_a01_bs_enus 1.00 1.00 1.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Process Improvement:Basic Framework
Customer-drivenProcess Improvement:Identifying CustomerNeeds
oper_22_a02_bs_enus 1.00 1.00 1.00
Customer-drivenProcess Improvement:From Customer Needsto ProcessRequirements
oper_22_a03_bs_enus 1.00 1.00 1.00
Customer-DrivenProcess Improvement:Mapping and MeasuringProcesses
oper_22_a04_bs_enus 1.00 1.00 1.00
Customer-drivenProcess Improvement:Analyzing ProcessProblems
oper_22_a05_bs_enus 1.00 1.00 1.00
Customer-DrivenProcess Improvement:Identifying ImprovementIdeas and Solutions
oper_22_a06_bs_enus 1.00 1.00 1.00
Customer-drivenProcess Improvement:Implementing andMaintainingImprovements
oper_22_a07_bs_enus 1.00 1.00 1.00
Purchasing and VendorManagement Essentials
Fundamentals ofPurchasing and VendorManagement
oper_23_a01_bs_enus 1.00
Purchasing: FindingSources of Supply
oper_23_a02_bs_enus 1.00
Selecting Suppliers andAdministering Contracts
oper_23_a03_bs_enus 1.00
Evaluating SupplierPerformance andManaging SupplierRelationships
oper_23_a04_bs_enus 1.00
Six Sigma: Champion Training
Introduction to SixSigma for Champions
oper_03_a01_bs_enus 3.00 2.00 3.00
Six Sigma ProcessImprovement
oper_03_a02_bs_enus 3.00 2.50 3.00
Six Sigma Projects andProject Teams
oper_03_a03_bs_enus 2.50 2.50 2.50
Managing and DeployingSix Sigma
oper_03_a04_bs_enus 3.50 2.50
Certified Manager ofQuality/Organizational Excellence
Leadership oper_04_a01_bs_enus 2.50 1.50
Team Dynamics oper_04_a02_bs_enus 2.00 2.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Developing andDeploying StrategicPlans
oper_04_a03_bs_enus 2.50 2.00
Managerial Skills andAbilities
oper_04_a04_bs_enus 2.50 3.50
Communication Skillsand ProjectManagement
oper_04_a05_bs_enus 2.00 1.50
Quality Systems,Models, and Theories
oper_04_a06_bs_enus 2.00 2.00
Problem-Solving andProcess ManagementTools
oper_04_a07_bs_enus 2.50 3.50
Measurement:Assessment and Metrics
oper_04_a08_bs_enus 1.50 2.00
Customer-FocusedManagement
oper_04_a09_bs_enus 2.50 2.50
Supply ChainManagement
oper_04_a10_bs_enus 1.50 1.50
Training andDevelopment
oper_04_a11_bs_enus 2.00 2.00
Six Sigma Green Belt: Six Sigmaand the Organization
Six Sigma and Lean inthe Organization
oper_05_a01_bs_enus 2.50 2.50
Design for Six Sigma inthe Organization
oper_05_a02_bs_enus 2.00 2.00
Six Sigma Green Belt: Define
Processes andCustomer Analysis in SixSigma Projects
oper_06_a01_bs_enus 2.50 3.00
Basics of Six SigmaProjects and Teams
oper_06_a02_bs_enus 2.50 3.50
Tools for Planning andManaging Six SigmaProject Opportunities
oper_06_a03_bs_enus 2.50 2.50
Using Six SigmaAnalysis Tools andMetrics for ProjectDecisions
oper_06_a04_bs_enus 1.50 2.00
Six Sigma Green Belt: Measure
Modeling and AnalyzingProcesses in Six Sigma
oper_07_a01_bs_enus 2.00 2.50
Statistics and Probabilityin Six Sigma
oper_07_a02_bs_enus 2.00 2.00
Data Classification andCollection in Six Sigma
oper_07_a03_bs_enus 1.50 2.00
Summarizing andPresenting Data in SixSigma
oper_07_a04_bs_enus 1.50 2.00
Probability Distributionsand MeasurementSystems Analysis in SixSigma
oper_07_a05_bs_enus 2.00 2.50
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Measuring ProcessCapability andPerformance in SixSigma
oper_07_a06_bs_enus 2.00 1.50
Six Sigma Green Belt: Analyze
Exploratory DataAnalysis in Six Sigma
oper_08_a01_bs_enus 1.50 1.00
Introduction toHypothesis Testing andTesting for Means in SixSigma
oper_08_a02_bs_enus 2.00 1.50
Hypothesis Tests forVariances, Proportions,ANOVA, and Chi-Square in Six Sigma
oper_08_a03_bs_enus 1.50 2.50
Six Sigma Green Belt: Improve andControl
Design of Experimentsand Validation ofSolutions in Six Sigma
oper_09_a01_bs_enus 1.50 1.50
Statistical ProcessControl and ControlPlans in Six Sigma
oper_09_a02_bs_enus 1.50 2.00
Using Basic ControlCharts in Six Sigma
oper_09_a03_bs_enus 2.50 3.00
The Foundations of Six Sigma
Introduction to SixSigma
oper_10_a01_bs_enus 2.00 2.00 2.00
Are you listening to yourcustomers (Role of VOCin Six Sigma)
_pc_bi_ssbi001 0.10
Quick Wins in Six SigmaImplementation
_pc_bi_ssbi002 0.10
Six Sigma Versus TQM _pc_bi_ssbi003 0.10
Lean InboundTransportation
_pc_bi_ssbi004 0.10
Promoting Six Sigma inthe Workplace
_pc_bi_ssbi005 0.10
A Critical-to-quality Treeâ?? Whatâ??s That?
_pc_bi_ssbi006 0.10
Basic MeasurementConcepts in Six Sigma
_pc_bi_ssbi007 0.10
Does your BusinessReally Need Six Sigma?
_pc_ch_ssch001 0.20
Identifying Candidatesfor Key Six Sigma Roles
_pc_ch_ssch002 0.20
Kaizen Events _pc_bi_ssbi008 0.10
Mentoring Asset
Mentoring Six SigmaGreen Belt (SSGB)
mntssgb
Test Preps
TestPrep Six SigmaGreen Belt (SSGB)
oper_ssgb_a01_tp_enus 4.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
BUSINESS STRATEGY and OPERATIONS
Strategic Planning Curriculum
Leading and ImplementingSustainable Green BusinessStrategies
Introduction to GreenBusiness andSustainability
stgy_04_a01_bs_enus 2.00 3.50 2.00
Green Business:Planning SustainabilityStrategies
stgy_04_a02_bs_enus 2.00 3.00 2.00
Green Business:ImplementingSustainability Strategies
stgy_04_a03_bs_enus 2.00 2.50 2.00
The Fundamentals of Globalization
The Fundamentals ofGlobalization: TheGlobal Context
stgy_05_a01_bs_enus 1.00 1.00
Fundamentals ofGlobalization: Analyzingthe Global Environment
stgy_05_a02_bs_enus 1.00 1.00
The Fundamentals ofGlobalization: Strategiesfor Globalization
stgy_05_a03_bs_enus 1.00 1.00
Fundamentals ofGlobalization: Managingin a Global Environment
stgy_05_a04_bs_enus 1.00 1.00
Managing Expatriatesâ?? Career Development
_pc_bi_mgbi011 0.10
The Etiquette of Cross-cultural Gift Giving
_pc_bi_spbi015 0.10
Globalization _pc_ch_lach019 0.20
IT Strategy Essentials
IT Strategy Essentials:Business and ITStrategy Alignment
stgy_06_a01_bs_enus 1.00
IT Strategy Essentials:Creating an IT StrategyPlan
stgy_06_a02_bs_enus 1.00
IT Strategy Essentials:Implementing an ITStrategy
stgy_06_a03_bs_enus 1.00
Business Law Essentials
Business Law BasicConcepts
stgy_07_a01_bs_enus 1.00
Business Law andEthics
stgy_07_a02_bs_enus 1.00
Business Law and theManager'sResponsibilities
stgy_07_a03_bs_enus 1.00
Developing Strategic ThinkingAcumen
Developing the Capacity stgy_08_a01_bs_enus 1.00
SkillSoft - US English Business Skills Course Catalog
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to Think Strategically
Developing the StrategicThinking Skill of Seeingthe Big Picture
stgy_08_a02_bs_enus 1.00
Using Strategic ThinkingSkills
stgy_08_a03_bs_enus 1.00
Effective CriticalAnalysis of BusinessReports
_pc_bi_pfbi004 0.10
External ConsultantsCan Help
_pc_ch_mgch004 0.20
Returning to CoreCompetencies
_pc_bi_lsbi014 0.10
Competitive Awarenessand Strategy
_pc_ch_lach022 0.20
Risk Management
Risk Management:Identifying Risk
stgy_09_a01_bs_enus 1.00
Risk Management:Assessing Risk
stgy_09_a02_bs_enus 1.00
Risk Management:Dealing with Risk
stgy_09_a03_bs_enus 1.00
Business Planning Essentials
Business PlanningEssentials: Preparing aBusiness Plan
stgy_10_a01_bs_enus 1.00
Business PlanningEssentials: PerformingKey Analyses
stgy_10_a02_bs_enus 1.00
Business PlanningEssentials: Preparing forImplementation
stgy_10_a03_bs_enus 1.00
BUSINESS STRATEGY and OPERATIONS
Marketing Curriculum
Marketing Essentials
Marketing Essentials:Introduction to Marketing
mkt_01_a01_bs_enus 1.00 1.00
Marketing Essentials:Planning and People
mkt_01_a02_bs_enus 1.00 1.00
Marketing Essentials:Product and Price
mkt_01_a03_bs_enus 1.00 1.00
Marketing Essentials:Place
mkt_01_a04_bs_enus 1.00 1.00
Marketing Essentials:Promotion
mkt_01_a05_bs_enus 1.00 1.00
Marketing Essentials:Marketing and Ethics
mkt_01_a06_bs_enus 1.00 1.00
Using Online Strategiesto Accelerate SalesPerformance
_pc_ch_spch001 0.20
Designing Products toFit the Channel
_pc_bi_spbi005 0.10
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Advertising Costs, PRPays
_pc_bi_spbi008 0.10
Using Blogs to AttractCustomers
_pc_bi_spbi010 0.10
Using Web Analytics toIncrease Sales
_pc_bi_spbi012 0.10
Trade Show Marketingâ?? Planning Ahead
_pc_bi_spbi013 0.10
Competitive Marketing Strategies
Competitive MarketingStrategies: Conductingan Internal Analysis
mkt_02_a01_bs_enus 1.00
Competitive MarketingStrategies: AnalyzingCompetitors
mkt_02_a02_bs_enus 1.00
Competitive MarketingStrategies: Selectingand ImplementingStrategies
mkt_02_a03_bs_enus 1.00
IncreasingCompetitiveness throughCollaboration
_pc_ch_lsch006 0.20
Strategic Brand Management
Building LastingCustomer-brandRelationships
mkt_03_a01_bs_enus 1.00
Developing a BrandInternally
mkt_03_a02_bs_enus 1.00
Global BrandManagement
mkt_03_a03_bs_enus 1.00
Brand Management forSocial Media andWireless Technologies
mkt_03_a04_bs_enus 1.00
FINANCE, HUMAN RESOURCES and ADMINISTRATION
Finance and Accounting Curriculum
Finance and Accounting Essentialsfor Non-financial Professionals
Principles of Accountingand Finance for Non-financial Professionals
fin_02_a01_bs_enus 1.00 1.00
Cash Flow ManagementEssentials for Non-financial Professionals
fin_02_a02_bs_enus 1.00 1.00
The Time Value ofMoney and InvestmentDecisions for Non-financial Professionals
fin_02_a03_bs_enus 1.00 1.00
The Essentials ofBudgeting for Nonâ??financial Professionals
fin_02_a04_bs_enus 1.00 1.00
Financial Statements forNon-financialProfessionals
fin_02_a05_bs_enus 1.00 1.00
Analyzing Financial fin_02_a06_bs_enus 1.00 1.00
SkillSoft - US English Business Skills Course Catalog
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Statements for Non-financial Professionals
Increasing Cash Flow inTimes of Need
_pc_bi_fabi003 0.10
Attracting New Investorsâ?? KeepingPresentations Focused
_pc_bi_fabi004 0.10
What is your GrossProfit Margin Ratio reallysaying?
_pc_bi_fabi006 0.10
Finance Fundamentals _pc_bi_fabi007 0.10
Recession: How itAffects Business
_pc_bi_fabi008 0.10
Assessing NonrecurringItems in IncomeStatements
_pc_bi_fabi009 0.10
The Time Value ofMoney: Possible Pitfalls
_pc_bi_fabi011 0.10
Depreciation Methods _pc_ch_fach002 0.20
Using Financial Analysisfor Credit Decisions
_pc_ch_lach012 0.20
Accounting Fundamentals
Basic AccountingPrinciples andFramework
fin_03_a01_bs_enus 1.00
The AccountingEquation and FinancialStatements
fin_03_a02_bs_enus 1.00
The Accounting Cycleand Accrual Accounting
fin_03_a03_bs_enus 1.00
Accounting Transactionsand Books of Account
fin_03_a04_bs_enus 1.00
Trial Balance &Adjusting Entries
fin_03_a05_bs_enus 1.00
The Income Statement fin_03_a06_bs_enus 1.00
The Balance Sheet fin_03_a07_bs_enus 1.00
The Cash FlowStatement
fin_03_a08_bs_enus 1.00
Accounting forCompanies' StockTransactions andDividends
fin_03_a09_bs_enus 1.00
Outsourcing FinancialActivities
_pc_bi_fabi001 0.10
Accounting for SalesReturns
_pc_bi_fabi005 0.10
Deconstructing theBalance Sheet
_pc_bi_fabi010 0.10
IFRS Primer
IFRS: Introduction andConceptual Framework
fin_04_a01_bs_enus 1.00
IFRS: Standards forFinancial Statements
fin_04_a02_bs_enus 1.00
SkillSoft - US English Business Skills Course Catalog
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and Their Items
IFRS: Key Standards forFinancial andAccounting Activities
fin_04_a03_bs_enus 1.00
IFRS: Transitioning toIFRS
fin_04_a04_bs_enus 1.00
Budgeting Essentials
OrganizationalBudgeting Activities andthe Master Budget
fin_05_a01_bs_enus 1.00
Planning and Preparingan Operating Budget
fin_05_a02_bs_enus 1.00
Preparing OperatingBudgets and the CashBudget
fin_05_a03_bs_enus 1.00
Using Budgets forManagement andControl
fin_05_a04_bs_enus 1.00
Auditing Essentials
Introduction to Auditing fin_06_a01_bs_enus 1.00
Auditing for InternalControl and RiskAssessment
fin_06_a02_bs_enus 1.00
Auditing the RevenueCycle
fin_06_a03_bs_enus 1.00
Auditing for Cash andInventories
fin_06_a04_bs_enus 1.00
Using Audits to HelpPrevent Business Fraud
_pc_bi_fabi002 0.10
Establishing the Role ofthe Audit Department
_pc_ch_fach001 0.20
Capital Budgeting Essentials
Capital Budgeting: TheCapital BudgetingProcess
fin_07_a01_bs_enus 1.00
Capital Budgeting: NetPresent Value andInternal Rate of Return
fin_07_a02_bs_enus 1.00
Capital Budgeting:Discounted PaybackPeriod and ProfitabilityIndex
fin_07_a03_bs_enus 1.00
Capital Budgeting:Capital Allocation
fin_07_a04_bs_enus 1.00
FINANCE, HUMAN RESOURCES and ADMINISTRATION
Administrative Support Curriculum
Essential Skills for AdministrativeSupport Professionals
AdministrativeProfessionals:Representing Your Boss
ad_01_a01_bs_enus 1.00
AdministrativeProfessionals: Common
ad_01_a02_bs_enus 1.00
SkillSoft - US English Business Skills Course Catalog
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Administrative SupportTasks
AdministrativeProfessionals:Maximizing YourRelationship with YourBoss
ad_01_a03_bs_enus 1.00
AdministrativeProfessionals:Interacting with Others
ad_01_a04_bs_enus 1.00
AdministrativeProfessionals: PuttingYour Best Foot Forward
ad_01_a05_bs_enus 1.00
Essential Skills forAdministrative SupportProfessionals Simulation
AD001A 0.50
FINANCE, HUMAN RESOURCES and ADMINISTRATION
Human Resources Curriculum
Recruiting and Retention Strategies
Recruiting Talent hr_05_a01_bs_enus 2.00 2.00
Retaining Your TalentPool
hr_05_a02_bs_enus 2.00 2.00
Creating a High-Retention OrganizationalCulture Simulation
HR005A 0.50
Fringe Benefits:Maintaining aCompetitive HiringAdvantage
_pc_bi_hrbi004 0.10
Aligning Recruitment toJob Requirements
_pc_bi_hrbi001 0.10
Employer Branding _pc_bi_hrbi007 0.10
Devising an EffectiveCorporate WellnessProgram
_pc_bi_hrbi009 0.10
Preventing HighTurnover Rates: How toKeep the Best
_pc_bi_mgbi008 0.10
Disciplines ofOrganizational Learning:Personal Mastery
_pc_bi_pfbi011 0.10
UnderstandingEmployment Attrition inHigh Performing Teams
_pc_ch_hrch001 0.20
Surviving the TalentCrunch
_pc_ch_lsch007 0.20
Essentials of Interviewing andHiring
Essentials ofInterviewing and Hiring:Screening Applicants forInterviewing
hr_06_a01_bs_enus 1.00 1.00
Essentials ofInterviewing and Hiring:
hr_06_a02_bs_enus 1.00 1.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Preparing to Interview
Essentials ofInterviewing and Hiring:Conducting an EffectiveInterview
hr_06_a03_bs_enus 1.00 1.00
Essentials ofInterviewing and Hiring:Behavioral InterviewTechniques
hr_06_a04_bs_enus 1.00 1.00
Essentials ofInterviewing and Hiring:Selecting the RightCandidate
hr_06_a05_bs_enus 1.00 1.00
Guarding againstInterviewing Biases
_pc_bi_hrbi003 0.10
Screening Applicants forEmotional Intelligence
_pc_bi_hrbi012 0.10
Interview QuestioningTechniques
_pc_bi_hrbi014 0.10
Creating a CompellingNew Job Description
_pc_bi_hrbi015 0.10
Hiring Strategic Thinkers _pc_ch_lach011 0.20
Hiring and Interviewing _pc_ch_lach028 0.50
The role of HR as a BusinessPartner
HR as Business Partner:From Cost Center toStrategic Partner
hr_07_a01_bs_enus 1.00
HR as Business Partner:Linking HR Functionswith OrganizationalGoals
hr_07_a02_bs_enus 1.00
HR as Business Partner:Managing Talent forOrganizational Success
hr_07_a03_bs_enus 1.00
HR as Business Partner:Using Metrics andDesigning StrategicInitiatives
hr_07_a04_bs_enus 1.00
Organizational Behavior
Fundamentals ofOrganizational Behaviorfor the Individual
hr_08_a01_bs_enus 1.00 1.00 1.00
Fundamentals ofOrganizations â??Groups
hr_08_a02_bs_enus 1.00 1.00 1.00
UnderstandingOrganizational Powerand Politics
hr_08_a03_bs_enus 1.00 1.00 1.00
Organizational Structureand Employee Behavior
hr_08_a04_bs_enus 1.00 1.00 1.00
Organizational Behavior:Dynamics of a PositiveOrganizational Culture
hr_08_a05_bs_enus 1.00 1.00 1.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
MANAGEMENT and LEADERSHIP
Management Curriculum
The Fundamentals of BusinessCrises Management
Preparing for BusinessCrises
MGMT0171 2.00 2.00
Responding to BusinessCrises
MGMT0172 3.00 3.00
Recovering fromBusiness Crises
MGMT0173 2.00 2.00
Business CrisisManagement Simulation
MGMT0170 0.50
Is Your CompanyPrepared for a Crisis?
_pc_bi_mgbi006 0.10
DemonstratingAccountability in a CrisisSituation
_pc_ch_lach007 0.20
Perseverance andFlexibility in Times ofCrisis
_pc_ch_lach026 0.20
Facilitating Successfully
The Facilitator Role mgmt_08_a01_bs_enus 4.00 3.00 4.00
FacilitativeFundamentals: Toolsand Techniques
mgmt_08_a02_bs_enus 4.50 2.00 4.50
Facilitating Meetings andWork Groups
mgmt_08_a03_bs_enus 4.50 2.50 4.50
Facilitating DifficultSituations
mgmt_08_a04_bs_enus 5.00 2.00 5.00
Facilitative Tools andFormats: OfferingOptions
mgmt_08_a05_bs_enus 4.50 2.50 4.50
Facilitative Leadership mgmt_08_a06_bs_enus 4.50 1.50 4.50
Facilitating SuccessfullySimulation
MGMT008A 0.50
Managing Organizational Change
Managing Change:Understanding Change
mgmt_13_a01_bs_enus 1.00 1.00 1.00
Managing Change:Building PositiveSupport for Change
mgmt_13_a02_bs_enus 1.00 1.00 1.00
Managing Change:Dealing with Resistanceto Change
mgmt_13_a03_bs_enus 1.00 1.00 1.00
Managing Change:SustainingOrganizational Change
mgmt_13_a04_bs_enus 1.00 1.00 1.00
Communicating Properlyduring Layoffs
_pc_bi_hrbi005 0.10
Involving Employees inCorporate Change
_pc_bi_lsbi011 0.10
CommunicatingOrganizational Change
_pc_bi_mgbi015 0.10
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Developing People _pc_ch_lach013 0.20
Business Coaching Essentials
Business Coaching:Getting Ready to Coach
mgmt_14_a01_bs_enus 1.00 1.00 1.00
Business Coaching:Conducting CoachingSessions
mgmt_14_a02_bs_enus 1.00 1.00 1.00
Business Coaching:Building the CoachingRelationship
mgmt_14_a03_bs_enus 1.00 1.00 1.00
Business Coaching:Using Different CoachingStyles
mgmt_14_a04_bs_enus 1.00 1.00 1.00
The Art of EffectiveCoaching
_pc_bi_lsbi018 0.10
Coaching _pc_ch_lach024 0.20
Management Essentials
Management Essentials:Directing Others
mgmt_15_a01_bs_enus 1.00 1.00 1.00
Management Essentials:Delegating
mgmt_15_a02_bs_enus 1.00 1.00 1.00
Management Essentials:Developing Your DirectReports
mgmt_15_a03_bs_enus 1.00 1.00 1.00
Management Essentials:Confronting DifficultEmployee Behavior
mgmt_15_a04_bs_enus 1.00 1.00 1.00
Management Essentials:Managing a DiverseTeam
mgmt_15_a05_bs_enus 1.00 1.00 1.00
Management Essentials:Treating Your DirectReports Fairly
mgmt_15_a06_bs_enus 1.00 1.00 1.00
Management Essentials:Caring about Your DirectReports
mgmt_15_a07_bs_enus 1.00 1.00 1.00
Acting Decisively _pc_ch_lach034 0.20
Dismissing an Employee _pc_ch_lach038 0.20
Managing Fairly _pc_bi_mgbi016 0.10
First Time Manager Essentials
First Time Manager:Understanding aManager's Role
mgmt_16_a01_bs_enus 1.00
First Time Manager:Challenges
mgmt_16_a02_bs_enus 1.00
First Time Manager:Meeting Expectations
mgmt_16_a03_bs_enus 1.00
New ManagerTransitions
_pc_ch_lach029 0.20
Adopting the AppropriateManagement Style
_pc_ch_mgch005 0.20
Performance Appraisal Essentials
SkillSoft - US English Business Skills Course Catalog
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Performance AppraisalEssentials: Planning forAppraisals
mgmt_17_a01_bs_enus 1.00
Performance AppraisalEssentials: ConductingTraditional Appraisals
mgmt_17_a02_bs_enus 1.00
Performance AppraisalEssentials: 360-degreeAppraisals
mgmt_17_a03_bs_enus 1.00
Preparing for YourPerformance Appraisal
_pc_bi_pfbi017 0.10
Selecting theAppropriatePerformance-appraisalMethod
_pc_ch_hrch002 0.20
Talent Management Essentials
Talent Management:Basics
mgmt_18_a01_bs_enus 1.00 1.00
Talent Management:Planning
mgmt_18_a02_bs_enus 1.00 1.00
Talent Management:Acquiring Talent
mgmt_18_a03_bs_enus 1.00 1.00
Talent Management:Developing andEngaging Talent
mgmt_18_a04_bs_enus 1.00 1.00
Talent Management:Retaining Talent
mgmt_18_a05_bs_enus 1.00 1.00
Attracting and RetainingTalent
_pc_ch_lach021 0.20
Essentials of Managing TechnicalProfessionals
Transitioning fromTechnical Professionalto Management
mgmt_19_a01_bs_enus 1.00
Strategies forTransitioning toTechnical Management
mgmt_19_a02_bs_enus 1.00
Managing TechnicalProfessionals
mgmt_19_a03_bs_enus 1.00
Workforce Generations
Managing WorkforceGenerations:Introduction to Cross-generational Employees
mgmt_20_a01_bs_enus 1.00
Managing WorkforceGenerations: Workingwith a MultigenerationalTeam
mgmt_20_a02_bs_enus 1.00
Managing WorkforceGenerations: Workingwith the 21st-centuryGeneration Mix
mgmt_20_a03_bs_enus 1.00
Managing an AgingWorkforce
_pc_bi_mgbi005 0.10
SkillSoft - US English Business Skills Course Catalog
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Developing the NextGeneration
_pc_bi_lsbi007 0.10
Understanding theMotives of Millennials
_pc_bi_mgbi014 0.10
Managing Experts
Meeting the Needs ofYour Experts
mgmt_21_a01_bs_enus 1.00
Overcoming ChallengesWhen Managing Experts
mgmt_21_a02_bs_enus 1.00
Managing TopPerformers is AlwaysEasyâ?¦Right?
_pc_bi_hrbi013 0.10
Recognizing NaturalLeaders
_pc_ch_lsch001 0.20
Advanced Management Skills Series
Developing a High-performanceOrganization
mgmt_23_a01_bs_enus 1.00 1.00 1.00
Cross-functionalStrategic Management
mgmt_23_a02_bs_enus 1.00 1.00 1.00
Managing for RapidChange and Uncertainty
mgmt_23_a03_bs_enus 1.00 1.00 1.00
Managing HighPerformers
mgmt_23_a04_bs_enus 1.00 1.00 1.00
Managing NewManagers
mgmt_23_a05_bs_enus 1.00 1.00 1.00
Managing ExperiencedManagers
mgmt_23_a06_bs_enus 1.00 1.00 1.00
Developing AdaptableManagers
_pc_bi_mgbi013 0.10
Assessing Employeesfor Cultural Adaptability
_pc_ch_pfch001 0.20
Considering KeyFeatures of a Policy andProcedure Manual
_pc_ch_hrch003 0.20
Employee Engagement _pc_ch_mgch006 0.20
Communicating BadNews
_pc_ch_lach033 0.20
Managing UpwardsRelationships
_pc_ch_lach039 0.20
Building and ManagingUpward Relationships
_pc_ch_pach008 0.20
Strategies for Successful EmployeeOn-boarding
Strategies forSuccessful EmployeeOnboarding: AnIntroduction
mgmt_24_a01_bs_enus 1.00
Strategies forSuccessful EmployeeOnboarding: GettingStarted
mgmt_24_a02_bs_enus 1.00
Strategies for mgmt_24_a03_bs_enus 1.00
SkillSoft - US English Business Skills Course Catalog
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Successful EmployeeOnboarding: AssessingProgram Success
Managing during Difficult Times
Communicating duringDifficult Times
mgmt_25_a01_bs_enus 1.00
Managing Resourcesduring Difficult Times
mgmt_25_a02_bs_enus 1.00
Managing Attitudesduring Difficult Times
mgmt_25_a03_bs_enus 1.00
Dismissing an Employee
Preparing to Dismiss anEmployee
mgmt_26_a01_bs_enus 1.00
Managing the Dismissalof an Employee
mgmt_26_a02_bs_enus 1.00
Delegation Essentials
Delegation Essentials:An Introduction toDelegating
mgmt_27_a01_bs_enus 1.00 1.00
Delegation Essentials:The Delegation Process
mgmt_27_a02_bs_enus 1.00 1.00
Delegation Essentials:Overcoming DelegationProblems
mgmt_27_a03_bs_enus 1.00 1.00
Delegating AppropriateTasks
_pc_bi_mgbi007 0.10
Developing Employeesthrough Delegation
_pc_ch_lach017 0.20
Business Execution
Business Execution:Understanding theFundamentals
mgmt_28_a01_bs_enus 1.00
Business Execution:Crafting a BusinessStrategy that Executes
mgmt_28_a02_bs_enus 1.00
Business Execution:Linking Strategy toPeople and Operations
mgmt_28_a03_bs_enus 1.00
Business Execution:Monitoring andEvaluating Initiatives
mgmt_28_a04_bs_enus 1.00
Fostering a BusinessExecution Culture
_pc_bi_lsbi008 0.10
Pave your own path _pc_bi_lsbi009 0.10
Performance Dashboardor Scorecard?
_pc_bi_mgbi012 0.10
Essential Mentoring Techniques
Essential MentoringTechniques: MentoringFundamentals
mgmt_29_a01_bs_enus 1.00
Essential MentoringTechniques: Designingand Initiating Mentoring
mgmt_29_a02_bs_enus 1.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Programs
Essential MentoringTechniques: Buildingand MaintainingMentoring Relationships
mgmt_29_a03_bs_enus 1.00
Essential MentoringTechniques: Evaluatingand Ending theMentoring Program
mgmt_29_a04_bs_enus 1.00
Thinking Like a CFO
Thinking Like a CFO:Mind-set and FinancialPriorities
mgmt_30_a01_bs_enus 1.00
Thinking Like a CFO:Making FinancialDecisions
mgmt_30_a02_bs_enus 1.00
Thinking Like a CFO:Preparing andPresenting a BusinessCase
mgmt_30_a03_bs_enus 1.00
Thinking Like a CFO:Managing Risk
mgmt_30_a04_bs_enus 1.00
Essentials of Facilitating
Using Facilitation Skillsas a Manager
mgmt_31_a01_bs_enus 1.00
Facilitating CollaborativeProcesses
mgmt_31_a02_bs_enus 1.00
Challenges ofFacilitating
mgmt_31_a03_bs_enus 1.00
Effectively Managing TopPerformers
Engaging TopPerformers
mgmt_33_a01_bs_enus 1.00
Retaining TopPerformers
mgmt_33_a02_bs_enus 1.00
Overcoming Challengesof Managing TopPerformers
mgmt_33_a03_bs_enus 1.00
Managing Problem Performance
Recognizing andDiagnosing ProblemPerformance
mgmt_34_a01_bs_enus 1.00 1.00
First Steps for TurningAround a PerformanceProblem
mgmt_34_a02_bs_enus 1.00 1.00
Using ProgressiveDiscipline to CorrectProblem Performance
mgmt_34_a03_bs_enus 1.00 1.00
Preventing ProblemPerformance
mgmt_34_a04_bs_enus 1.00 1.00
Underperformingemployee-now what?
_pc_bi_hrbi010 0.10
Managing Performance _pc_ch_lach002 0.20
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Difficult Conversations
Preparing for a DifficultConversation
mgmt_36_a01_bs_enus 1.00
Having a DifficultConversation
mgmt_36_a02_bs_enus 1.00
Handling DifficultConversationsEffectively
mgmt_36_a03_bs_enus 1.00
Performance Management
Planning forPerformance
mgmt_37_a01_bs_enus 1.00
Monitoring andImproving Performance
mgmt_37_a02_bs_enus 1.00
Reviewing andRewarding Performance
mgmt_37_a03_bs_enus 1.00
MANAGEMENT and LEADERSHIP
Leadership Curriculum
Leadership Essentials
Leadership Essentials:Motivating Employees
lead_05_a01_bs_enus 1.00 1.00 1.00
Leadership Essentials:Communicating Vision
lead_05_a02_bs_enus 1.00 1.00 1.00
Leadership Essentials:Building Your Influenceas a Leader
lead_05_a03_bs_enus 1.00 1.00 1.00
Leadership Essentials:Leading with EmotionalIntelligence
lead_05_a04_bs_enus 1.00 1.00 1.00
Leadership Essentials:Leading BusinessExecution
lead_05_a05_bs_enus 1.00 1.00 1.00
Leadership Essentials:Leading Innovation
lead_05_a06_bs_enus 1.00 1.00 1.00
Leadership Essentials:Leading Change
lead_05_a07_bs_enus 1.00 1.00 1.00
Leadership Essentials:Creating Your OwnLeadership DevelopmentPlan
lead_05_a08_bs_enus 1.00 1.00 1.00
Motivating Employeesand Leading ChangeSimulation
LEAD005A 0.50
Leading Teams throughChange
_pc_bi_lsbi003 0.10
Leading Outside theOrganization
_pc_bi_lsbi005 0.10
Knowing When to TakeLeadership Risks
_pc_bi_lsbi006 0.10
Wanted - InnovationLeaders
_pc_bi_lsbi013 0.10
Developing a BusinessExecution Culture
_pc_ch_lach001 0.20
Leading Change _pc_ch_lach004 0.20
SkillSoft - US English Business Skills Course Catalog
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Leader as Motivator _pc_ch_lach008 0.20
Leading Innovation _pc_ch_lach010 0.20
Leading OrganizationalVision
_pc_ch_lach040 0.20
Motivating HumanBehavior
_pc_ch_lsch002 0.20
Communicating aShared Vision
_pc_bi_lsbi001 0.10
Emotional Intelligence _pc_ch_lach014 0.20
Employee Engagement
The Benefits andChallenges of EngagingEmployees
lead_06_a01_bs_enus 1.00 1.00
Maintaining an EngagingOrganization
lead_06_a02_bs_enus 1.00 1.00
Creating a positive workenvironment
Creating andMaintaining a PositiveWork Environment
lead_07_a01_bs_enus 1.00 1.00
Developing a Culture of Learning
Fundamentals ofOrganizational Learning
lead_08_a01_bs_enus 1.00
Establishing theConditions for aLearning Culture
lead_08_a02_bs_enus 1.00
Developing LearningPractices
lead_08_a03_bs_enus 1.00
Evaluating andSustainingOrganizational Learning
lead_08_a04_bs_enus 0.00
Effective Succession Planning
Initiating SuccessionPlanning
lead_09_a01_bs_enus 1.00
Effective SuccessionPlanning: Determining aTalent Pool for KeyPositions
lead_09_a02_bs_enus 1.00
Implementing andAssessing a SuccessionPlanning Program
lead_09_a03_bs_enus 1.00
Succession Planning _pc_bi_lsbi002 0.10
Evaluating SuccessionPlanning andManagement Programs
_pc_ch_lsch004 0.20
Making Cross-Functional TeamsWork
Cross-functional TeamFundamentals
lead_10_a01_bs_enus 1.00 1.00 1.00
Key Strategies forManaging Cross-functional Teams
lead_10_a02_bs_enus 1.00 1.00 1.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Managing InternalDynamics in a Cross-functional Team
lead_10_a03_bs_enus 1.00 1.00 1.00
Using Conflicts to anOrganization'sAdvantage
_pc_bi_mgbi002 0.10
Mediating Project TeamConflict
_pc_bi_pfbi006 0.10
Facilitating Work-relatedConflict Discussions
_pc_bi_pfbi015 0.10
Setting and ManagingOrganizational Priorities
Setting and ManagingPriorities within theOrganization: Missionand Goals
lead_11_a01_bs_enus 1.00
Setting and ManagingPriorities within theOrganization:Deciphering Priorities
lead_11_a02_bs_enus 1.00
Setting and ManagingPriorities within theOrganization: Motivation
lead_11_a03_bs_enus 1.00
Setting and ManagingPriorities within theOrganization:Communication
lead_11_a04_bs_enus 1.00
The Voice of Leadership
The Voice ofLeadership: InspirationalLeadership
lead_13_a01_bs_enus 1.00 1.00 1.00
The Voice ofLeadership: Self-assessment andMotivation
lead_13_a02_bs_enus 1.00 1.00 1.00
The Voice ofLeadership: EffectiveLeadershipCommunicationStrategies
lead_13_a03_bs_enus 1.00 1.00 1.00
The Voice ofLeadership: The Powerof LeadershipMessaging
lead_13_a04_bs_enus 1.00 1.00 1.00
PROFESSIONAL EFFECTIVENESS
Communication Curriculum
How to Write an Effective InternalBusiness Case
Preparing a BusinessCase
comm_01_a01_bs_enus 2.50 3.50 2.50
Writing a Business Case comm_01_a02_bs_enus 2.50 3.00 2.50
Presenting Your Case comm_01_a03_bs_enus 2.50 2.50 2.50
E-mail Essentials for Business
Using E-mail and Instant comm_17_a01_bs_enus 1.00 1.00
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Messaging Effectively
Addressing andRedistributing E-mail
comm_17_a02_bs_enus 1.00 1.00
Managing Your E-mail comm_17_a03_bs_enus 1.00 1.00
Telephone Essentials for Business
Essential Skills forProfessional TelephoneCalls
comm_18_a01_bs_enus 1.00
Business Writing Basics
Business Writing: KnowYour Readers and YourPurpose
comm_19_a01_bs_enus 1.00 1.00
Business Writing: Howto Write Clearly andConcisely
comm_19_a02_bs_enus 1.00 1.00
Business Writing: Editingand Proofreading
comm_19_a03_bs_enus 1.00 1.00
Business Grammar Basics
Business Grammar:Parts of Speech
comm_20_a01_bs_enus 1.00 1.00
Business Grammar:Working with Words
comm_20_a02_bs_enus 1.00 1.00
Business Grammar: TheMechanics of Writing
comm_20_a03_bs_enus 1.00 1.00
Business Grammar:Punctuation
comm_20_a04_bs_enus 1.00 1.00
Business Grammar:Sentence Construction
comm_20_a05_bs_enus 1.00 1.00
Business Grammar:Common Usage Errors
comm_20_a06_bs_enus 1.00 1.00
Interpersonal Communication
InterpersonalCommunication:Communicating withConfidence
comm_21_a01_bs_enus 1.00 1.00 1.00
InterpersonalCommunication:Targeting Your Message
comm_21_a02_bs_enus 1.00 1.00 1.00
InterpersonalCommunication:Listening Essentials
comm_21_a03_bs_enus 1.00 1.00 1.00
InterpersonalCommunication:CommunicatingAssertively
comm_21_a04_bs_enus 1.00 1.00 1.00
InterpersonalCommunication: BeingApproachable
comm_21_a05_bs_enus 1.00 1.00 1.00
InterpersonalCommunication
COMM021A 0.50
Workplace Conflict
Workplace Conflict:Recognizing and
comm_22_a01_bs_enus 1.00 1.00 1.00
SkillSoft - US English Business Skills Course Catalog
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Responding to Conflict
Workplace Conflict:Strategies for ResolvingConflicts
comm_22_a02_bs_enus 1.00 1.00 1.00
Confrontation: What'sthe Best Approach
_pc_bi_mgbi009 0.10
Personal Conflict Styles _pc_bi_pabi002 0.10
Coping with Accusationsin the Workplace
_pc_ch_lsch003 0.20
Managing Conflict _pc_ch_lach009 0.20
Manager to ManagerConflict
_pc_ch_mgch003 0.20
Managing Conflict _pc_ch_pach004 0.20
Fundamentals of Working withDifficult People
Working with DifficultPeople: IdentifyingDifficult People
comm_23_a01_bs_enus 1.00 1.00 1.00
Working with DifficultPeople: How to Workwith Aggressive People
comm_23_a02_bs_enus 1.00 1.00 1.00
Working with DifficultPeople: How to Workwith Negative People
comm_23_a03_bs_enus 1.00 1.00 1.00
Working with DifficultPeople: How to Workwith Procrastinators
comm_23_a04_bs_enus 1.00 1.00 1.00
Working with DifficultPeople: How to Workwith Manipulative People
comm_23_a05_bs_enus 1.00 1.00 1.00
Working with DifficultPeople: How to Workwith Self-serving People
comm_23_a06_bs_enus 1.00 1.00 1.00
Working with DifficultPeople: Dealing withMicromanagers
comm_23_a07_bs_enus 1.00 1.00 1.00
Blame Backfires â??Conquer NegativeThinking
_pc_bi_pfbi003 0.10
Reacting to Co-workersWho Try TakingAdvantage
_pc_ch_pfch003 0.20
Negotiation Essentials
Negotiation Essentials:What Is Negotiation?
comm_24_a01_bs_enus 1.00 1.00 1.00
Negotiation Essentials:Planning for Negotiation
comm_24_a02_bs_enus 1.00 1.00 1.00
Negotiation Essentials:Communicating
comm_24_a03_bs_enus 1.00 1.00 1.00
Negotiation Essentials:Persuading
comm_24_a04_bs_enus 1.00 1.00 1.00
Negotiation Essentials:Avoiding Pitfalls in
comm_24_a05_bs_enus 1.00 1.00 1.00
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Negotiations
Negotiation Essentials COMM024A 0.50
Effective BodyLanguage inNegotiations
_pc_bi_pfbi013 0.10
Negotiating _pc_ch_lach032 0.20
Negotiation: DoesLocation Matter?
_pc_ch_pfch002 0.20
Emotional Intelligence Essentials
What is EmotionalIntelligence?
comm_25_a01_bs_enus 1.00 1.00
Improving YourEmotional IntelligenceSkills: Self-awarenessand Self-management
comm_25_a02_bs_enus 1.00 1.00
Using EmotionalIntelligence on the Job
comm_25_a03_bs_enus 1.00 1.00
Emotional Intellegenceat Work
COMM025A 0.50
How High Is Your EQ? _pc_bi_pfbi009 0.10
Fundamentals of Cross CulturalCommunication
Culture and Its Effect onCommunication
comm_26_a01_bs_enus 1.00 1.00 1.00
Communicating AcrossCultures
comm_26_a02_bs_enus 1.00 1.00 1.00
ImprovingCommunication inCross-culturalRelationships
comm_26_a03_bs_enus 1.00 1.00 1.00
Communicating with aCross-cultural Audience
_pc_bi_pfbi020 0.10
Dispute Resolution inInternational Contracts
_pc_ch_lsch005 0.20
Getting Results without DirectAuthority
Getting Results withoutAuthority: BuildingRelationships andCredibility
comm_27_a01_bs_enus 1.00 1.00 1.00
Getting Results withoutAuthority: PersuasiveCommunication
comm_27_a02_bs_enus 1.00 1.00 1.00
Getting Results withoutDirect Authority:Reciprocity
comm_27_a03_bs_enus 1.00 1.00 1.00
Getting Results withoutDirect Authority:Influencing Your Boss
comm_27_a04_bs_enus 1.00 1.00 1.00
Influencing Key DecisionMakers
_pc_bi_lsbi015 0.10
Influencing andPersuading
_pc_ch_lach016 0.20
SkillSoft - US English Business Skills Course Catalog
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Listening Essentials
Listening Essentials:The Basics of Listening
comm_28_a01_bs_enus 1.00 1.00 1.00
Listening Essentials:Improving Your ListeningSkills
comm_28_a02_bs_enus 1.00 1.00 1.00
Effective Listening _pc_ch_lach030 0.20
Listening with Skill _pc_ch_pach002 0.20
Constructive Feedback andCriticism
Giving Feedback comm_29_a01_bs_enus 1.00 1.00 1.00
Giving ConstructiveCriticism
comm_29_a02_bs_enus 1.00 1.00 1.00
Receiving Feedback andCriticism
comm_29_a03_bs_enus 1.00 1.00 1.00
Criticism in Context _pc_bi_pfbi016 0.10
Giving AppropriateFeedback
_pc_ch_lach006 0.20
Giving Feedback toCoworkers
_pc_ch_pach006 0.20
Anger Management Essentials
Anger ManagementEssentials:Understanding Anger
comm_30_a01_bs_enus 1.00
Anger ManagementEssentials: Managingand Controlling Anger
comm_30_a02_bs_enus 1.00
Communicating Effectively with the'C' Level
Preparing toCommunicate Effectivelyat the 'C' Level
comm_31_a01_bs_enus 1.00 1.00
Techniques forCommunicatingEffectively with SeniorExecutives
comm_31_a02_bs_enus 1.00 1.00
Running Effective BusinessMeetings
Preparing for EffectiveBusiness Meetings
comm_32_a01_bs_enus 1.00
Managing EffectiveBusiness Meetings
comm_32_a02_bs_enus 1.00 1.00
Dealing with CommonMeeting Problems
comm_32_a03_bs_enus 1.00
When Too ManyMeetings Are Just TooMuch
_pc_bi_pfbi008 0.10
Making Meetings Work _pc_bi_pfbi018 0.10
Managing Meetings forProductivity andEffectiveness
_pc_ch_lach031 0.20
Basic Presentation Skills
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Basic PresentationSkills: Planning aPresentation
comm_33_a01_bs_enus 1.00 1.00 1.00
Basic PresentationSkills: Creating aPresentation
comm_33_a02_bs_enus 1.00 1.00 1.00
Basic PresentationSkills: Delivering aPresentation
comm_33_a03_bs_enus 1.00 1.00 1.00
Communicate with Diplomacy andTact
The Impact of Situationand Style WhenCommunicating withDiplomacy and Tact
comm_34_a01_bs_enus 1.00 1.00 1.00
Strategies forCommunicating withTact and Diplomacy
comm_34_a02_bs_enus 1.00 1.00 1.00
Delivering a DifficultMessage with Diplomacyand Tact
comm_34_a03_bs_enus 1.00 1.00 1.00
Professional Networking Essentials
Professional NetworkingEssentials: FindingOpportunities To MakeConnections
comm_38_a01_bs_enus 1.00
Professional NetworkingEssentials: DevelopingConfidence
comm_38_a02_bs_enus 1.00
Writing Skills for TechnicalProfessionals
Writing for TechnicalProfessionals:Preparation andPlanning
ib_wstp_a01_it_enus 1.00
Writing for TechnicalProfessionals: EffectiveWriting Techniques
ib_wstp_a02_it_enus 2.00
PROFESSIONAL EFFECTIVENESS
Foundation Skills Curriculum
Basic Business Math
Basic Business Math:Using Whole Numbersand Decimals
fnd_01_a01_bs_enus 1.00
Basic Business Math:Percentages and Ratios
fnd_01_a02_bs_enus 1.00
Basic Business Math:Averages and Equations
fnd_01_a03_bs_enus 1.00
Basic Business Math:Charts and Graphs
fnd_01_a04_bs_enus 1.00
PROFESSIONAL EFFECTIVENESS
Personal Development Curriculum
Optimizing Your Work/Life Balance
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Optimizing YourWork/Life Balance:Analyzing Your LifeBalance
pd_06_a01_bs_enus 1.00
Optimizing YourWork/Life Balance:Maintaining Your LifeBalance
pd_06_a02_bs_enus 1.00
Optimizing YourWork/Life Balance:Taking Control of YourStress
pd_06_a03_bs_enus 1.00
Balancing YourResponsibilitiesSimulation
PD006A 0.50
Employee Exhaustion:Managing a Well-Balanced Workload
_pc_bi_mgbi010 0.10
Managing WorkplaceStress
_pc_bi_hrbi006 0.10
Work/Life Balance _pc_ch_lach036 0.20
Diversity on the Job
Diversity on the Job: TheImportance of Diversityand the ChangingWorkplace
pd_07_a01_bs_enus 1.00 1.00
Diversity on the Job:Diversity and You
pd_07_a02_bs_enus 1.00 1.00
Diversity on the Job PD007A 0.50
UnderstandingWorkplace Diversity
_pc_bi_hrbi002 0.10
Instituting a Dress Code _pc_bi_hrbi011 0.10
Diversity Benefits _pc_bi_lsbi012 0.10
Diversity _pc_ch_lach015 0.20
Telecommuting and the RemoteEmployee
TelecommutingBasics:Â MaximizingProductivity as aRemote Employee
pd_08_a01_bs_enus 1.00 1.00
TelecommutingBasics:Â CommunicationStrategies for theRemote Employee
pd_08_a02_bs_enus 1.00 1.00
Generating Creative & InnovativeIdeas
Generating Creative andInnovative Ideas:Enhancing YourCreativity
pd_09_a01_bs_enus 1.00 1.00 1.00
Generating Creative andInnovative Ideas:Maximizing TeamCreativity
pd_09_a02_bs_enus 1.00 1.00 1.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Generating Creative andInnovative Ideas:Verifying and Building onIdeas
pd_09_a03_bs_enus 1.00 1.00 1.00
Executing Innovation _pc_bi_lsbi016 0.10
Managing Your Career
Managing Your Career:Creating a Plan
pd_10_a01_bs_enus 1.00 1.00
Managing Your Career:Getting on the RightTrack
pd_10_a02_bs_enus 1.00 1.00
Managing Your Career:Professional NetworkingEssentials
pd_10_a03_bs_enus 1.00 1.00
Managing Your Career:You and Your Boss
pd_10_a04_bs_enus 1.00 1.00
Managing Your Career:Leveraging thePerformance Appraisal
pd_10_a05_bs_enus 1.00 1.00
Conquering CareerStagnation
_pc_bi_pfbi019 0.10
Career Development _pc_ch_lach037 0.20
Managing YourRelationship with YourBoss Simulation
PD010A 0.50
Effective Time Management
Time Management:Analyzing Your Use ofTime
pd_11_a01_bs_enus 1.00 1.00 1.00
Time Management:Planning and PrioritizingYour Time
pd_11_a02_bs_enus 1.00 1.00 1.00
Time Management:Avoiding Time Stealers
pd_11_a03_bs_enus 1.00 1.00 1.00
Coping with InformationOverload
_pc_bi_pfbi002 0.10
Prioritizing Personal andProfessionalResponsibilities
_pc_bi_mgbi003 0.10
Planning forInterruptions Helps WithProcrastination
_pc_bi_pfbi014 0.10
Setting and ManagingPriorities
_pc_ch_lach018 0.20
Coping with ConflictingPriorities
_pc_ch_pach005 0.20
Setting Goals _pc_ch_pach007 0.20
Problem Solving and Decision-Making Strategies
Problem Solving: TheFundamentals
pd_12_a01_bs_enus 1.00 1.00 1.00
Problem Solving:Determining and
pd_12_a02_bs_enus 1.00 1.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Building Your Strengths
Problem Solving:Digging Deeper
pd_12_a03_bs_enus 1.00 1.00 1.00
Decision Making: TheFundamentals
pd_12_a04_bs_enus 1.00 1.00 1.00
Decision Making: Toolsand Techniques
pd_12_a05_bs_enus 1.00 1.00 1.00
Decision Making:Making Tough Decisions
pd_12_a06_bs_enus 1.00 1.00 1.00
Uncovering the RootProblem
_pc_ch_lach003 0.20
Playing the Devil'sAdvocate in DecisionMaking
_pc_bi_pfbi005 0.10
Turning ProblemsAround with ReverseBrainstorming
_pc_bi_lsbi017 0.10
Solving Problems:Process, Tools, andTechniques
_pc_ch_pach003 0.20
Dealing with Organizational Change
UnderstandingOrganizational Change
pd_13_a01_bs_enus 1.00 1.00
Preparing forOrganizational Change
pd_13_a02_bs_enus 1.00 1.00
EmbracingOrganizational Change
pd_13_a03_bs_enus 1.00 1.00
Managing the Stress ofOrganizational Change
_pc_bi_mgbi004 0.10
The Importance ofFlexibility in theWorkplace
_pc_bi_pfbi007 0.10
Critical Thinking Essentials
Critical ThinkingEssentials: What IsCritical Thinking?
pd_14_a01_bs_enus 1.00 1.00
Critical ThinkingEssentials: ApplyingCritical Thinking Skills
pd_14_a02_bs_enus 1.00 1.00
Critical Thinking _pc_ch_lach025 0.20
Building and Maintaining Trust
Building Trust pd_15_a01_bs_enus 1.00 1.00
Rebuilding Trust pd_15_a02_bs_enus 1.00 1.00
Personal Productivity Improvement
Personal ProductivityImprovement: ManagingYour Workspace
pd_16_a01_bs_enus 1.00
Personal Productivity:Self-organization andOvercomingProcrastination
pd_16_a02_bs_enus 1.00
Personal ProductivityImprovement: Managing
pd_16_a03_bs_enus 1.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Tasks and MaximizingProductivity
Peer Relationships
The Value of PeerRelationships
pd_17_a01_bs_enus 1.00
Developing StrategicPeer Relationships inYour Organization
pd_17_a02_bs_enus 1.00
Forming PeerRelationships andAlliances at Work
pd_17_a03_bs_enus 1.00
Business Ethics
Introduction toWorkplace Ethics
pd_18_a01_bs_enus 1.00 1.00
Developing a Code ofEthical Conduct
pd_18_a02_bs_enus 1.00 1.00
Ethical Decision-makingin the Workplace
pd_18_a03_bs_enus 1.00 1.00
Office Politics â?? WhatWill You Do?
_pc_ch_pfch004 0.20
Ethical self- Promotion _pc_ch_pfch005 0.20
Ethics, Integrity andTrust
_pc_ch_lach005 0.20
Living and Working Abroad in theUnited States
American Work Cultureand Values
pd_19_a01_bs_enus 1.00
Key Aspects of theAmerican WorkEnvironment
pd_19_a02_bs_enus 1.00
CommunicatingSuccessfully in theAmerican Workplace
pd_19_a03_bs_enus 1.00
Succeeding in theAmerican Workplace
pd_19_a04_bs_enus 1.00
Interviewing Strategies for theInterviewee
Preparing for an InternalInterview
pd_21_a01_bs_enus 1.00
Making a PositiveImpression in an InternalInterview
pd_21_a02_bs_enus 1.00
Campus to Corporate
Campus to Corporate:Meeting NewExpectations
pd_22_a01_bs_enus 1.00
Campus to Corporate:Developing aProfessional Image
pd_22_a02_bs_enus 1.00
Public speaking strategies
Public SpeakingStrategies: PreparingEffective Speeches
pd_23_a01_bs_enus 1.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Public SpeakingStrategies: ConfidentPublic Speaking
pd_23_a02_bs_enus 1.00
Performance under Pressure
Developing the RightAttitude for Performingunder Pressure
pd_24_a01_bs_enus 1.00
Taking Action forPerforming underPressure
pd_24_a02_bs_enus 1.00
Performing with Othersunder Pressure
pd_24_a03_bs_enus 1.00
Doing Business Professionally
Developing YourReputation ofProfessionalism withBusiness Etiquette
pd_25_a01_bs_enus 1.00
Professionalism,Business Etiquette, andPersonal Accountability
pd_25_a02_bs_enus 1.00
Communicating withProfessionalism andEtiquette
pd_25_a03_bs_enus 1.00
Using Business Etiquetteto Build ProfessionalRelationships
pd_25_a04_bs_enus 1.00
Business Etiquette inIntroductions
_pc_bi_pfbi001 0.10
Disciplines ofOrganizational Learning:Personal Mastery
_pc_bi_pfbi011 0.10
Safe Small Talk _pc_bi_pfbi012 0.10
Reframing NegativeSituations
_pc_bi_hrbi008 0.10
Managing Goals _pc_ch_lach027 0.20
Perseverance and Resilience
Developing Characterfor Perseverance andResilience
pd_26_a01_bs_enus 1.00
Achieving Goals throughPerseverance andResilience
pd_26_a02_bs_enus 1.00
Bouncing Back withPerseverance andResilience
pd_26_a03_bs_enus 1.00
Decisiveness
Developing Characterfor Decisiveness
pd_27_a01_bs_enus 1.00
Overcoming the Barriersto Decisiveness
pd_27_a02_bs_enus 1.00
Writing Under Pressure
Writing under Pressure:Preparing for Success
pd_28_a01_bs_enus 1.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Writing under Pressure:The Writing Process
pd_28_a02_bs_enus 1.00
PROJECT EFFECTIVENESS
Project Management Curriculum
Project Management for Non-ProjectManagers
Project ManagementFundamentals
proj_01_a01_bs_enus 2.50 2.00 2.50
Transitioning into aProject ManagementRole
proj_01_a02_bs_enus 3.00 2.50 0.00
Initiating and Planning aProject
proj_01_a03_bs_enus 2.00 1.50 2.00
Managing a Project proj_01_a04_bs_enus 2.50 1.50 2.50
Troubleshooting andClosing the Project
proj_01_a05_bs_enus 2.00 1.50 2.00
Project Management forNon-Project Managers
PROJ001A 0.50
Managing Projectswithout Direct Authority
_pc_bi_pmbi001 0.10
Supporting ProjectManagers
_pc_ch_lach042 0.20
Ensuring ManagementBuy-In on a Project
_pc_bi_pmbi002 0.10
Managing Conflict inProject Teams
_pc_bi_pmbi003 0.10
Handling a ChangeRequest
_pc_ch_pmch001 0.20
Scope Definition Toolsand Techniques
_pc_ch_pmch002 0.20
Managing Scope on aProject
_pc_bi_pmbi004 0.10
Weighing the Costs ofProject Change
_pc_bi_pmbi005 0.10
Managing VendorRelationships
_pc_bi_pmbi006 0.10
Anticipating and SolvingProblems as a ProjectChampion
_pc_bi_pmbi007 0.10
Addressing StakeholderConflicts
_pc_bi_pmbi008 0.10
Portfolios, Programs,and Projects: Whatâ??sthe Difference?
_pc_bi_pmbi009 0.10
Controlling Project Cost _pc_bi_pmbi010 0.10
Mitigating Risks whenImproving Processes
_pc_bi_pmbi011 0.10
Ethics and Risks: Whythey Matter in ProjectSuccess
_pc_ch_pmch003 0.20
Project ManagementEssentials
_pc_ch_lach041 0.20
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Project Management Essentials -(PMBOK® Guide - Fourth Edition-aligned)
Managing Projects withinOrganizations
proj_05_a01_bs_enus 2.00 2.50 2.00
Project ManagementOverview
proj_05_a02_bs_enus 1.50 2.00 1.50
Project ManagementProcess Groups
proj_05_a03_bs_enus 2.00 3.00 2.00
Project Integration Management(PMBOK® Guide - Fourth Edition-aligned)
Integrated Initiation andPlanning
proj_06_a01_bs_enus 2.00 2.50 2.00
Integrated ProjectExecution, Monitoring,and Control
proj_06_a02_bs_enus 1.50 2.50 1.50
Integrated ProjectChange Control andClose
proj_06_a03_bs_enus 1.50 1.50 1.50
Project Scope Management(PMBOK® Guide - Fourth Edition-aligned)
Project Requirementsand Defining Scope
proj_07_a01_bs_enus 2.00 2.00
Create Work BreakdownStructure
proj_07_a02_bs_enus 1.50 1.50
Monitoring andControlling ProjectScope
proj_07_a03_bs_enus 1.50 1.50
Project Time Management(PMBOK® Guide - Fourth Edition-aligned)
Defining andSequencing ProjectActivities
proj_08_a01_bs_enus 2.00 2.00
Estimating ActivityResources andDurations
proj_08_a02_bs_enus 2.00 2.00
Developing andControlling the ProjectSchedule
proj_08_a03_bs_enus 2.00 2.00
Project Cost Management(PMBOK® Guide - Fourth Edition-aligned)
Estimating andBudgeting Project Costs
proj_09_a01_bs_enus 2.00 2.50 2.00
Controlling Costs proj_09_a02_bs_enus 1.50 2.50 1.50
Project Quality Management(PMBOK® Guide - Fourth Edition-aligned)
Project Quality Planning proj_10_a01_bs_enus 2.00 2.00
Quality Assurance andQuality Control
proj_10_a02_bs_enus 2.00 2.00
SkillSoft - US English Business Skills Course Catalog
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Project Human ResourceManagement (PMBOK® Guide -Fourth Edition-aligned)
Planning Project HumanResources
proj_11_a01_bs_enus 2.00 2.00
Managing ProjectHuman Resources
proj_11_a02_bs_enus 2.00 2.00
Planning and ManagingProject HumanResources Simulation
PROJ011A 0.50
Program Management (PMI®Second Edition-aligned)
Introduction to ProgramManagement
proj_16_a01_bs_enus 1.50 2.00 1.50
Program Life Cycle andBenefits Management
proj_16_a02_bs_enus 2.00 2.50 2.00
Project CommunicationsManagement (PMBOK® Guide -Fourth Edition-aligned)
Stakeholders and theCommunicationsManagement Plan
proj_12_a01_bs_enus 2.00 3.00 2.00
Processes for ManagingProject Communications
proj_12_a02_bs_enus 2.00 3.00 2.00
CommunicatingEffectively with ProjectStakeholders Simulation
PROJ012A 0.50
Project Risk Management(PMBOK® Guide - Fourth Edition-aligned)
Risk ManagementPlanning
proj_13_a01_bs_enus 1.50 2.50 1.50
Identifying Project Risks proj_13_a04_bs_enus 2.00 3.00 2.00
Performing Risk Analysis proj_13_a02_bs_enus 2.00 3.00 2.00
Risk Response, Monitor,and Control
proj_13_a03_bs_enus 2.00 3.00 2.00
Project Procurement Management(PMBOK® Guide - Fourth Edition-aligned)
Planning ProjectProcurement
proj_14_a01_bs_enus 2.00 3.00 2.00
Managing Procurements proj_14_a02_bs_enus 2.00 2.50 2.00
Code of Ethics and ProfessionalConduct (PMI® Standard-aligned)
The Role of Ethics inProject Management
proj_15_a01_bs_enus 1.50 2.50 1.50
Core PMI® Values andEthical Standards
proj_15_a02_bs_enus 2.00 2.50 2.00
IT Project Management Essentials
IT Project ManagementEssentials: Introductionto IT ProjectManagement
proj_17_a01_bs_enus 1.00 1.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
IT Project ManagementEssentials: Initiating andPlanning IT Projects
proj_17_a02_bs_enus 1.00 1.00
IT Project ManagementEssentials: Executing ITProjects
proj_17_a03_bs_enus 1.00 1.00
IT Project ManagementEssentials: Monitoringand Controlling ITProjects
proj_17_a04_bs_enus 1.00 1.00
IT Project ManagementEssentials: ManagingRisks in an IT Project
proj_17_a05_bs_enus 1.00 1.00
IT Project ManagementEssentials: TestingDeliverables andClosing IT Projects
proj_17_a06_bs_enus 1.00 1.00
PRINCE2®: 2009 Foundation
Overview of ProjectManagement(PRINCE2®: 2009-aligned)
ib_prin_a01_it_enus 1.00 1.00
Project Organization,Planning and Risk(PRINCE2®: 2009-aligned)
ib_prin_a02_it_enus 2.00 2.00
Project Quality, Changeand Progress(PRINCE2®: 2009-aligned)
ib_prin_a03_it_enus 1.50 1.50
Starting Up, Initiatingand Directing a Project(PRINCE2®: 2009-aligned)
ib_prin_a04_it_enus 1.50 1.50
Controlling, Managingand Closing a Project(PRINCE2®: 2009-aligned)
ib_prin_a05_it_enus 2.00 2.00
Tailoring PRINCE2 to aProject Environment(PRINCE2®: 2009-aligned)
ib_prin_a06_it_enus 1.50 1.50
Instructor Series: CompTIA Project+(2009 Edition)
Project+ 2009 InstructorSeries: Initiating aProject
ISCT0010EN01P 1.50
Project+ 2009 InstructorSeries: Project Scopeand Schedule
ISCT0010EN02P 0.70
Project+ 2009 InstructorSeries: Resources,Risks and Quality
ISCT0010EN03P 0.50
Project+ 2009 InstructorSeries: Communication,
ISCT0010EN04P 0.50
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Procurement and Cost
Project+ 2009 InstructorSeries: Executing theProject
ISCT0010EN05P 0.60
Project+ 2009 InstructorSeries: Monitoring,Controlling and ClosingProjects
ISCT0010EN06P 1.60
Managing Software ProjectOutsourcing
Managing SoftwareProject Outsourcing:Preparing to Manage anOutsourced Project
proj_18_a01_bs_enus 1.00
Managing SoftwareProject Outsourcing:Developing a VendorContract
proj_18_a02_bs_enus 1.00
Managing SoftwareProject Outsourcing:Working with theOutsourced Team
proj_18_a03_bs_enus 1.00
Managing SoftwareProject Outsourcing:Dealing with Risks
proj_18_a04_bs_enus 1.00
Mentoring Assets
Mentoring ProjectManagementProfessional (PMP)PMBOK Guide 4thEdition Aligned
mntpmp4ed
Mentoring CertifiedAssociate in ProjectManagement (CAPM)PMBOK Guide FourthEdition Aligned
mntcapm4ed
Mentoring PRINCE2:Foundation
mntprince2f
Test Preps
TestPrep PRINCE2:Foundation
ib_prin_a01_tp_enus 1.00
TestPrep CertifiedAssociate in ProjectManagement (CAPM)PMBOK Guide FourthEdition Aligned
pm_capm_a01_tp_enus 3.00
TestPrep ProjectManagementProfessional (PMP)PMBOK Guide 4thEdition Aligned
pm_proj_a01_tp_enus 4.00
PROJECT EFFECTIVENESS
Team Building Curriculum
Optimizing Your Performance On aTeam
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Being an Effective TeamMember
team_02_a01_bs_enus 1.00 1.00 1.00
Establishing Team Goalsand Responsibilities
team_02_a02_bs_enus 1.00 1.00 1.00
Elements of a CohesiveTeam
team_02_a03_bs_enus 1.00 1.00 1.00
Effective TeamCommunication
team_02_a04_bs_enus 1.00 1.00 1.00
Using Feedback toImprove TeamPerformance
team_02_a05_bs_enus 1.00 1.00 1.00
Power and Politics inMatrixed Teams
_pc_ch_mgch002 0.20
Leading Teams
Leading Teams:Launching a SuccessfulTeam
team_03_a01_bs_enus 1.00 1.00 1.00
Leading Teams:Establishing Goals,Roles, and Guidelines
team_03_a02_bs_enus 1.00 1.00 1.00
Leading Teams:Developing the Teamand its Culture
team_03_a03_bs_enus 1.00 1.00 1.00
Leading Teams: BuildingTrust and Commitment
team_03_a04_bs_enus 1.00 1.00 1.00
Leading Teams:Fostering EffectiveCommunication andCollaboration
team_03_a05_bs_enus 1.00 1.00 1.00
Leading Teams:Motivating andOptimizing Performance
team_03_a06_bs_enus 1.00 1.00 1.00
Leading Teams: Dealingwith Conflict
team_03_a07_bs_enus 1.00 1.00 1.00
Leading Teams:Managing Virtual Teams
team_03_a08_bs_enus 1.00 1.00 1.00
Building TrustIncrementally
_pc_bi_lsbi004 0.10
Inspiring your Team _pc_bi_lsbi010 0.10
Support Your Leader _pc_bi_pfbi010 0.10
Developing Self-Sufficient Teams
_pc_ch_mgch001 0.20
Choosing the RightTeam Culture
_pc_ch_pfch006 0.20
ManagingCommunications in aVirtual Team
_pc_bi_mgbi001 0.10
Building and LeadingTeams
_pc_ch_lach023 0.50
Contributing in a TeamEnvironment
_pc_ch_pach010 0.20
PROJECT EFFECTIVENESS
Business Analysis
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Certified Business AnalysisProfessional (CBAP�) -BABOK® Guide V2.0 aligned
Introduction to BusinessAnalysis and EssentialCompetencies
ib_buap_a01_it_enus 2.00 2.50 2.00
Introduction to BusinessAnalysis Planning
ib_buap_a02_it_enus 2.50 2.00 2.50
Planning BusinessAnalysis Communicationand Monitoring
ib_buap_a03_it_enus 2.50 2.50
Business AnalysisRequirements Elicitation
ib_buap_a04_it_enus 2.00
Business AnalysisRequirementsManagement andCommunication
ib_buap_a05_it_enus 2.00
Business Analysis:Enterprise Analysis
ib_buap_a06_it_enus 2.50
Business Analysis:Introduction toRequirements Analysis
ib_buap_a07_it_enus 2.50
Business Analysis:Verify and ValidateRequirements
ib_buap_a08_it_enus 2.00
Business Analysis:Solution Assessmentand Validation
ib_buap_a09_it_enus 3.00
SALES and CUSTOMER FACING SKILLS
Sales Curriculum
Sales Foundations
Introduction to Sales sale_01_a01_bs_enus 1.00
Strategic Sales Planning sale_01_a02_bs_enus 1.00
Preparing for SuccessfulSales
sale_01_a03_bs_enus 1.00
Developing StrongCustomer Relationships
sale_01_a04_bs_enus 1.00
Working within the SalesCulture of YourOrganization
sale_01_a05_bs_enus 1.00
Developing a Customer-focused Sales Approach
sale_01_a06_bs_enus 1.00
Donâ??t Only Go Forthe Big Fish
_pc_bi_spbi009 0.10
The Ethics of Gift Giving _pc_bi_spbi014 0.10
Sales Performance-Boosting PersuasionTechniques
_pc_bi_spbi018 0.20
Sales Negotiations
Negotiation Skills forSales Professionals:Preparing to Negotiate
sale_02_a01_bs_enus 1.00
Negotiation Skills for sale_02_a02_bs_enus 1.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Sales Professionals:Value Exchange
Negotiation Skills forSales Professionals:Reaching Agreement
sale_02_a03_bs_enus 1.00
Creating a Customer-focused Organization
_pc_ch_lach020 0.20
Negotiating ContractTerms
_pc_ch_pach001 0.10
Solution Selling
Solution Selling:Mastering the Essentials
sale_03_a01_bs_enus 1.00
Solution Selling: Meetingan Active Need
sale_03_a02_bs_enus 1.00
Solution Selling:Creating NewOpportunities
sale_03_a03_bs_enus 1.00
Inside Sales Skills
Preparing for OutboundSales Calls
SALE0121 6.00 3.50
Initiating OutboundSales Calls
SALE0122 3.50 2.00
Completing OutboundSales Calls
SALE0123 5.00 4.00
Preparing for InboundSales Calls
SALE0124 5.00 3.50
Completing InboundSales Calls
SALE0125 5.00 3.50
Inside Sales SkillsSimulation
SALE0120 0.50
Strategic Account Sales Skills
The Strategic AccountSales Approach
SALE0131 3.00 2.00
Understanding YourCustomer
SALE0132 3.50 2.50
Conducting EffectiveSales ResearchMeetings
SALE0133 3.50 2.50
Working with YourCustomer's Key Players
SALE0134 3.50 2.50
Delivering High-impactSales Presentations
SALE0135 6.00 3.50
Strategic Account SalesSkills Simulation
SALE0130 0.50
Selling to Key Players _pc_bi_spbi001 0.10
Selling the Positive FirstImpression
_pc_bi_spbi004 0.10
Building relationships _pc_bi_spbi017 0.10
Crafting SalesStrategies
_pc_ch_spch002 0.20
Pricing Strategy _pc_ch_spch003 0.20
Performance Payout _pc_ch_spch004 0.20
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Plans
Sales and Marketing:Two Sides of the SameCoin?
_pc_bi_spbi011 0.10
Sales Management
Developing and LeadingYour Sales Team
_pc_bi_spbi003 0.10
Planning Direct Mail toGenerate Leads forComplex Sales
_pc_bi_spbi006 0.10
Sales Support Roles ForBetter CustomerInteraction
_pc_bi_spbi007 0.10
Building a Winning SalesTeam
SALE0151 5.50 3.50
Using Business Tools toManage Sales Teams
SALE0152 3.00 2.00
Motivating a WinningSales Team
SALE0153 4.50
Communicating in SalesTeams
SALE0154 2.50
Sales TeamManagement Simulation
SALE0150 0.50
Selling at the Executive Level
Prepare for Success SALE0221 3.00 2.00
Strategic Planning SALE0222 3.50 2.50
Progressing through theComplex Sale
SALE0223 4.00 3.50
Presenting YourProposition
SALE0224 4.00 3.00
Negotiating to MutualBenefit
SALE0225 4.00 2.50
From Executive-levelSale to StrategicPartnership
SALE0226 4.00 3.50
Preparing for theExecutive-level SaleSimulation
SALE0220 0.50
Progressing through theComplex SaleSimulation
SALE022S 0.50
Closing Executive-levelSales Simulation
SALE022T 0.50
Essential Selling Skills
Essential Selling Skills:Mastering Cold Calling
sale_05_a01_bs_enus 1.00
Essential Selling Skills:Qualifying SalesProspects
sale_05_a02_bs_enus 1.00
Essential Selling Skills:Closing the Sale
sale_05_a03_bs_enus 1.00
SALES and CUSTOMER FACING SKILLS
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Customer Service Curriculum
Frontline Call Center Skills
Managing Your Time:The Importance of CallTracking and Ticketing
_pc_bi_ctbi003 0.10
Creating an EffectiveOn-hold Message
_pc_bi_ctbi008 0.10
Aligning AgentBehaviors with CallerTypes
_pc_bi_ctbi010 0.10
Determining Proper-Expectation-managementTechniques
_pc_ch_ctch001 0.20
Training methods forCSRs in the CustomerContact center industry
_pc_ch_ctch002 0.20
Inbound Call Center Management
Converting a Call Centerto a Profit Center
_pc_bi_ctbi001 0.10
Managing Your CallCenter More Efficiently
_pc_bi_ctbi002 0.10
Customer ServiceTraining â?? TheInterview and Beyond
_pc_bi_ctbi004 0.10
Disaster Recovery â??Keeping the Lines Open
_pc_bi_ctbi005 0.10
Preventing AgentAbsenteeism throughBetter WorkingConditions
_pc_bi_ctbi006 0.10
Workforce ManagementSoftware- Is there aneed?
_pc_bi_ctbi009 0.10
Prioritizing Rewards andRecognition in CallCenters
_pc_bi_ctbi011 0.10
IT Infrastructure Library (ITIL®)2011 Edition Foundation Syllabus
ITIL® 2011 EditionFoundation: ITIL® andthe Service Lifecycle
ib_itlv_a01_it_enus 1.50
ITIL® 2011 EditionFoundation: ServiceStrategy Fundamentals
ib_itlv_a02_it_enus 2.50
ITIL® 2011 EditionFoundation: ServiceStrategy Processes
ib_itlv_a03_it_enus 1.50
ITIL® 2011 EditionFoundation: ServiceDesign Fundamentals
ib_itlv_a04_it_enus 1.50
ITIL® 2011 EditionFoundation: ServiceDesign Processes
ib_itlv_a05_it_enus 2.50
SkillSoft - US English Business Skills Course Catalog
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ITIL® 2011 EditionFoundation: ServiceTransition Processesand Policies
ib_itlv_a06_it_enus 2.50
ITIL® 2011 EditionFoundation: Introductionto Service Operation
ib_itlv_a07_it_enus 1.00
ITIL® 2011 EditionFoundation: ServiceOperation Processes
ib_itlv_a08_it_enus 2.00
ITIL® 2011 EditionFoundation: ContinualService Improvement
ib_itlv_a09_it_enus 1.50
ITIL® 2011 Edition Overview
ITIL® 2011 EditionOverview: Creating aService Culture
ib_ovvx_a01_it_enus 2.00
ITIL® 2011 EditionOverview: Introduction tothe ITIL® Framework
ib_ovvx_a02_it_enus 2.00
ITIL® 2011 EditionOverview: Certificationand Benefits
ib_ovvx_a03_it_enus 2.00
Customer Service Representative,Professionalism
The Customer ServiceRepresentative (CSR)
cust_06_a01_bs_enus 3.50
Support Center Servicesand Work Environment
cust_06_a02_bs_enus 3.00
Team and CustomerRelationships
cust_06_a03_bs_enus 3.00
Customer Service Representative,Skills
Customer Interactions cust_07_a01_bs_enus 3.50 3.00
Communication Skills cust_07_a02_bs_enus 3.50 4.50
Conflict, Stress, andTime Management
cust_07_a03_bs_enus 3.50 2.50
Customer Service Representative,Process
Customer ServiceProcesses andProcedures
cust_08_a01_bs_enus 3.00
Quality in a SupportCenter
cust_08_a02_bs_enus 3.50
Support Center Tools,Technologies andMetrics
cust_08_a03_bs_enus 3.00
Dealing with IrrationalCustomers andEscalating Complaints
cust_08_a04_bs_enus 2.00
Customer Service Fundamentals
Customer ServiceFundamentals: BuildingRapport in Customer
cust_09_a01_bs_enus 1.00 1.00 1.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Relationships
Customer Service in theField
cust_09_a02_bs_enus 1.00 1.00 1.00
Customer Service overthe Phone
cust_09_a03_bs_enus 1.00 1.00 1.00
Internal CustomerService
cust_09_a04_bs_enus 1.00 1.00 1.00
Customer ServiceConfrontation andConflict
cust_09_a05_bs_enus 1.00 1.00 1.00
Shaping the Direction ofCustomer Service inYour Organization
cust_09_a06_bs_enus 1.00 1.00 1.00
Aligning Performance toKey Indicators
_pc_bi_ctbi007 0.10
The Angry Caller:Whatâ??s Your Plan?
_pc_bi_spbi016 0.10
Customer Focus
Identifying andManaging CustomerExpectations
cust_10_a01_bs_enus 1.00
Creating and Sustaininga Customer-focusedOrganization
cust_10_a02_bs_enus 1.00
Customer-focusedInteraction
cust_10_a03_bs_enus 1.00
Listening to yourCustomers
_pc_bi_spbi002 0.10
Developing YourCustomer Focus
_pc_ch_pach009 0.20
Customer Advocacy
Customer Advocacy:Communicating to BuildTrusting CustomerRelationships
cust_11_a01_bs_enus 1.00
Customer Advocacy:Enhancing the CustomerExperience
cust_11_a02_bs_enus 1.00
Customer Advocacy:Supporting CustomerAdvocacy
cust_11_a03_bs_enus 1.00
SALES and CUSTOMER FACING SKILLS
Industry Foundations
Industry Overviews
TheTelecommunicationsIndustry Overview:Version 3
indo_01_a11_bs_enus 1.00 1.00
The Health CareIndustry Overview:Version 3
indo_01_a12_bs_enus 1.00 1.00
The Insurance IndustryOverview: Version 3
indo_01_a13_bs_enus 1.00 1.00
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
The Banking IndustryOverview: Version 3
indo_01_a14_bs_enus 1.00 1.00
The Oil and GasIndustry Overview:Version 3
indo_01_a15_bs_enus 1.00 1.00
The Retail IndustryOverview: Version 3
indo_01_a16_bs_enus 1.00 1.00
The ManufacturingIndustry Overview:Version 3
indo_01_a17_bs_enus 1.00 1.00
The PharmaceuticalIndustry Overview:Version 3
indo_01_a18_bs_enus 1.00 1.00
The InformationTechnology IndustryOverview: Version 3
indo_01_a19_bs_enus 1.00 1.00
The FederalGovernment IndustryOverview: Version 3
indo_01_a20_bs_enus 1.00 1.00
The Education IndustryOverview: Version 1
indo_01_a21_bs_enus 1.00 1.00
The Utilities IndustryOverview: Version 1
indo_01_a22_bs_enus 1.00 1.00
The Chemicals IndustryOverview: Version 1
indo_01_a23_bs_enus 1.00 1.00
The Broadcasting &Entertainment IndustryOverview: Version 1
indo_01_a24_bs_enus 1.00 1.00
The Capital MarketsIndustry Overview:Version 1
indo_01_a25_bs_enus 1.00 1.00
The ConsumerElectronics IndustryOverview: Version 1
indo_01_a26_bs_enus 1.00 1.00
The Aerospace &Defense IndustryOverview: Version 1
indo_01_a27_bs_enus 1.00 1.00
The BiotechnologyIndustry Overview:Version 1
indo_01_a28_bs_enus 1.00 1.00
The Automotive IndustryOverview: Version 3
indo_01_a29_bs_enus 1.00 1.00
The Food and BeverageIndustry Overview:Version 3
indo_01_a30_bs_enus 1.00 1.00
SALES and CUSTOMER FACING SKILLS
TestPreps
Test Preps
TestPrep ITIL V3Foundation (ITV3F)
ib_itlv_a01_tp_enus 1.00
New Releases
SALES and CUSTOMER FACING SKILLS
Sales Curriculum
SkillSoft - US English Business Skills Course Catalog
file:///F|/.../Website%20Re-Design%20Project/Forms/SkillSoft%20-%20US%20English%20Business%20Skills%20Course%20Catalog.htm[10/22/2013 2:20:31 PM]
Essential Selling Skills
Essential Selling Skills:Mastering Cold Calling
sale_05_a01_bs_enus 1.00
Essential Selling Skills:Qualifying SalesProspects
sale_05_a02_bs_enus 1.00
Essential Selling Skills:Closing the Sale
sale_05_a03_bs_enus 1.00
Updated: June 5, 2012