SKYPE MEETING BROADCAST ADMIN/USER GUIDE V2

This Admin/User guide to give you tips and tricks to improve usability and

simplify your experience while using Skype Meeting Broadcast.

Skype Meeting

Broadcast

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Skype Meeting Broadcast Admin/user Guide V2

Microsoft has simplified and improved Skype Meeting broadcasting process, my

previous admin guide for how setup Skype Meeting Broadcast was focused on

how to setup your Office365 tenant for Skype Meeting Broadcast and on-prem

settings. However, setup is one time job but using Skype Meeting Broadcast is

continues job that’s why I am writing this Admin/User guide to give you tips and

tricks to improve usability and simplify your experience while using Skype

Meeting Broadcast.

If you have setup Skype meeting Broadcast and enabled federation with your

Skype for Business / Lync On-Prem or Skype for Business Online then this admin/

User guide help you to add new functionality to your Skype Meeting Broadcast

meeting invite, this Admin/User guide focusing on how to, like how to add Q&A to

Skype Meeting Broadcast, how to access Q&A as moderator, how to retrieve

existing meeting recording, how to join Skype Broadcast meeting effectively etc.

SR No Topic Page No

1 How to Schedule Skype Meeting Broadcast meeting and generate calendar invite?

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2 How to add Q&A to Skype Broadcast meeting? 4 3 How to Join Skype Meeting Broadcast? 7

4 How to Record and post a Skype Meeting Broadcast? 11

5 Known issues and workaround 13 6 Best practice for Audio and Video 15

Author: Balu Ilag Microsoft MVP (Office Servers and Services) © 6.12.2017, Balu Ilag, UC Engineer, Microsoft MVP Office Servers and

Services. Version 2.0

Contact me at: balasaheb.ilag@hotmail.com

Blog: http://communicationsknowledge.blogspot.com/ . This document covers how to customize and join Skype Meeting Broadcast effectively. Target audience for this admin guide are end user support and Skype for Business / Lync Administrator and Skype for Business Online (Office365) Administrator.

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How to schedule Skype Meeting Broadcast meeting and generate calendar

invite?

First Login to https://broadcast.skype.com/ with your credential, login ID look

like, (bilag@mydomain.com and your password)

Note: make sure presenter/organizer has Skype for Business Online license

assigned. Skype for Business Online (Plan2) option available under plan E1, E2 and

E5.

Once you logged on to Skype Broadcast meeting page: Click on to New Meeting

option. Refer below screenshot.

Once you click on New Meeting, you will see Meeting settings page with multiple

option to customize you broadcast meeting.

Refer below image to setup broadcast meeting.

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• Anonymous: Anyone with the join link can attend, even if they are external

to your company. No sign-in required.

• Secure: Only those users who have been invited by the broadcast service

can attend. When you select this option, you'll get an Attendees field where

you can enter the email addresses of the people you want to invite. To

invite a group, enter the group alias, such as UCTeam@mydomain.com.

• All Company: Anyone from your company can attend by clicking the join

link. They'll use their company user name and password to attend.

Note: you can add group to invite list however you must type complete alias of

group. Added group for single broadcast.

Once you created Broadcast meeting and now time to customize.

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Once you click on "Customize" you will see attendee page settings, under

Audience participation apps click on "Right panel app" to add Q and A.

Once you click on “Right panel app” under Audience participation apps, right

panel will show three options.

• Microsoft Pulse (track audience sentiment and take a poll).

• Q&A (attendees can participate in a moderated forum).

• Yammer (attendees can participate in a moderated forum).

Select Q&A, app which will allow to your attendee to participate in Q and A

session and as an event team member you can moderate the forum.

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You will see Q&A app added to your audience participation apps and a moderated

Q&A session where people can choose to participate anonymously or not.

How to view Q&A app for moderation?

Go to Skype Meeting Broadcast page (https://broadcast.skype.com/) then, open

your scheduled Skype broadcast and click on “Open Q&A”.

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Once you open Q&A, you will see below screen. As a moderator, you can answer

the questions.

How to add meeting content URL and content details to Skype Meeting

Broadcast?

Once you schedule Skype Meeting Broadcast> Attendee page settings section,

click Customize> and the Troubleshooting and support section> Select Write URL

under Custom link for attendees and then type link text.

Add your link text to display to users and Add your URL then click Done.

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How to Join Skype Meeting Broadcast?

1. Join call as attendee: Open your Skype Meeting Invite in outlook or email

and then click on to “Join the meeting” > It will open browser to join j you

as attendee

2. Join Call as Event Team Member / Organizer: You must have sign-in address

and password pulse event team access to this event to join event as

organizer or event team member.

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Joined as attendee: you don’t need credential to join as attendee, below

screenshot shows attendee view:

Above view as attendee but broadcast yet to start.

Joined as Presenter:

1. Once you click on “Join the Meeting” from invite. You will see get web page

to join meeting click on “Sign in as event team member”

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2. Once you write your Sign-in address and password you will get ask to open

Skype for Business client, so say Yes.

3. Now Skype for Business client will open with Join meeting option once you

select to Use Skype for Business Audio and Video option, after that meeting

opens.

Note: You can start broadcast with Video/Audio or content only.

a. Click Video icon to Start Video.

b. Once Video Showed up, right click and activate video for broadcasting.

c. Now Start Broadcast option activates and click on to start broadcast.

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You can add contact also using PPTX. Video added PPTX not supported.

d. Once you click on Start Broadcast, it will take while to start broadcast

and showed to attendee.

Below image shows attendee view:

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How to stop broadcast?

Remember, you cannot restart a broadcast, so do not stop broadcasting until you

finish talking.

Simply click on “Stop Broadcast” to stop the same.

How to Record and post a Skype Meeting Broadcast?

All Skype Meeting Broadcasts are recorded automatically so attendees and people

who missed the meeting can watch it later. It's also possible to create a

downloadable MP4 file of the meeting. This is a great option if you want to post

the video on your Office 365 video portal or some other video channel.

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How to record a downloadable MP4 file?

Schedule the meeting by going to the Skype Meeting Broadcast portal

(https://broadcast.skype.com/).

For scheduling instructions, see Schedule a Skype Meeting Broadcast

(https://support.office.com/en-us/article/Schedule-a-Skype-Meeting-Broadcast-

c3995bc9-4d32-4f75-a004-3bc5c477e553).

At the bottom of the Meeting settings page, make sure Create a video recording

for download is selected (this is selected by default).

If you want the video to be available on demand, make sure Make video on

demand available after the meeting is selected (this is also selected by default,

and you can change the setting before after the meeting).

If you clear the Make video on demand available after the meeting check box,

users will only be able to watch the broadcast while it is still running. They can still

join late and see the entire broadcast. However, if users join after the broadcast

has ended, they will not be able to view the broadcast.

Note: After a Skype Meeting Broadcast has ended, it remains available for

download for 180 days. After that time, it will be removed from the service. We

recommend that you download any recordings well in advance of the 180 days.

How to Download the recorded meeting?

Go to the Skype Meeting Broadcast portal (https://broadcast.skype.com/).

Open the ended meeting section, select a meeting which you want to download

and then click Download video.

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Post it to your Office 365 portal by following the steps in Create and manage a

channel in Office 365 video (https://support.office.com/en-us/article/Create-and-

manage-a-channel-in-Office-365-video-1fede4cc-13c0-435a-b585-

e7fbf1c83bb2#bkmk_uploadingvideos).

How to Download the meeting report?

The meeting report includes Session IDs, participant names and email addresses,

browser information, date and time stamps, activities (join, play, pause), and

language.

Go to the Skype Meeting Broadcast portal (https://broadcast.skype.com/).

In the Ended section, select a meeting. Click Download meeting report.

When asked whether to open or save the report, click the preferred option. By

default, reports are saved to your Downloads file but you can specify any location.

Known issues:

Issue: You can't join a Skype Meeting Broadcast as an "Event team" member by

using Skype for Business on Mac.

Problem Statement:

You try to join a Skype Meeting Broadcast as an Event team member.

You have Skype for Business on Mac or Lync for Mac 2011 installed.

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In this situation, the Skype for Business on Mac or Lync for Mac 2011 client does

not open successfully, when you click on Join Skype Meeting Broadcast URL.

Resolution:

When you have Skype for Business on Mac installed and unable to join Skype

Meeting Broadcast.

1. First refresh Skype Broadcast Meeting web browser. When you do this, the

Skype for Business on Mac client should join the meeting.

OR, another member of the Event team can click Invite More People in the Skype

for Business meeting, and then select the Skype for Business on Mac user in

question.

Note: The Broadcast controls aren't available to Skype for Business on Mac users.

Skype Meeting Broadcast controls are available only in the following Windows

clients:

• Skype for Business 2015 (build 15.0.4747 and later)

• Skype for Business 2016 (build 16.0.4227 and later)

When you have Lync for Mac 2011.

Lync for Mac 2011 is not supported for Skype Meeting Broadcast. Clients that use

this version of Lync are not able to join as an event team member.

Known issue: Using an embedded video in a PowerPoint presentation is currently

not supported in Skype Meeting Broadcast.

Error: Event team member can’t be added. Please check the email address or

alias.

In case you added user email address as Organizer member who don’t have Office

365 (E1, E2 or E3) license assigned with Skype for Business Online option then you

will see error message as “Event team member can’t be added. Please check the

email address or alias.” Refer the below image for more information.

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Best practice for Audio and Video:

For Audio:

1. Use a wired connection for better voice quality.

2. Use IT supplied headset or audio device.

3. If another participant can't hear you, make sure your microphone is not

muted, Skype for Business client mute peoples who joins conference call to

reduce the background noise.

3. Unmute your Microphone only when you are active presenters unless keep

muted to reduce background noise.

4. check and reconnect your audio device.

For Video:

1. Make sure your camera is plugged in correctly. you can try to reconnect

your web camera in case not built-in camera (go to Tools > Video Device

settings).

2. if you are not seeing video than ask other party stop and restarted video.

3. Sometime Video camera drivers get corrupted, simply uninstall drivers and

reinstall again.

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4. If Video shows blur and freezes then check your network connection and

use wired instead wireless.

Note: If Skype for Business detects a weak connection, it'll reduce the quality to

try and stop the call from dropping altogether.

Thank you.