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What is NEW

in SAP Solution Manager 7.1SAP Active Global Support

February, 2011

What is NEW in SAP Solution Manager 7.1

SAP Active Global Support


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2011 SAP AG. All rights reserved. 2

Disclaimer

This presentat ion ou t l ines our general prod uct d irect ion and shou ld not be rel ied on in

making a purchase decision. This presentat ion is n ot su bject to you r l icense agreement

or any o ther agreement w ith SAP. SAP has no obl igat ion to pu rsue any co urse of

busin ess out l ined in th is presentat ion or to d evelop o r release any fun ct ional i ty

ment ioned in th is presentat ion. This presentat ion and SAP's strategy and p ossib le future

developments are subject to ch ange and m ay be changed by SAP at any t ime for any

reason w ithout n ot ice. This document is p rovided w ithout a warranty of any kind, either

express or impl ied, inc lud ing but no t l imi ted to, the imp l ied warrant ies ofmerchantabi l i ty, f i tness for a part icu lar purpo se, or n on- infr ingement. SAP assum es no

respons ib i l i ty for errors or om issions in th is do cum ent, except if such damages were

caused by SAP intent ional ly or g rossly n egl igent .


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2011 SAP AG. All rights reserved. 3This presentatio n and SAPs strategy and possible futu re development s are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

AgendaContents

This presentatio n and SAPs strategy and possible futu re development s are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

SAP Solution Manager 7.1Strategic direction

SAP Solution Manager 7.1Highlights

Along the ALM ProcessesMore value for SAP Enterprise Support

Detailed overview


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SAP Solution Manager 7.1

Strategic Direction


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IT Process continuity and consistency

between each phase (e.g. changemanagement)

Improved visibility and transparency

Better collaboration between distributed IT

(Dev./Ops.), business, and partner teams

Leverages ITIL best practices

Requires manual integration and/or

customer integration

Disparate and not consistent information

for the entire life-cycle

Hinders collaboration between phases and

between business and IT

Process gaps and disruptions

How to Tackle these Challenges?With an Integrated, ITIL-based Application Lifecycle Management Approach

Plan

BuildRun

Point Solutions Integrated, ITIL-oriented ALM


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SAP Solution

Manager 7.1 goes

beyond SAP

SAP Enterprise

Support provides the

perfect support model

Mobile and other devices,

e.g. PCsDatabase Hardware

SAP and non-SAP

components

Incomingsales opportunity

Sales orderprocessing

Store dataof sales process

PrintInvoice

Customers have many business processes which go

beyond SAPThey need to manage this

O

T

H

E

R

Example: E2E SAP Business Process

Require-ments

Design

Deploy

Build &Test

Optimize

Operate


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8/232 2011 SAP AG. All rights reserved. 8This presentatio n and SAPs strategy and possible futu re development s are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement



IT Service Management based on SAP CRM7.0 EHP1ITIL-aligned IT Service Management and ALM Processes

Easy extension to CRM capabilities, aligned with the release strategy of SAP Business Suite

Simplified User InterfaceFully work-center-enabled

Change and Incident Management : Completely web-based user interface

Test Management : New, intuitive user interface to guide testers through test execution

New Monitoring and Alerting InfrastructureAvoid alert flooding with central infrastructure and correlation/aggregation of alerts

Minimize TCO and Run SAP like a Factory with a minimum of FTEs

Seamless integration with non-SAP technologiesTest Management: HP Quality Center, HP QTP and other 3rdparty test automation tools

Incident Management: HP Service Manager, IBM Tivoli, REALTECH Infrastructure Management

Solution Documentation : IBIS Content integration to enhance usage analysis

Extended usage rightsSingle point of contact to cover the IT Service Management

Integration

Ease of Use

Efficiency

Openness

Scope



Extended Usage RightsImprovements & Benefits

Area Improvement Benefit

Scope

Extended Usage Rights

Single point of contact for IT Service

Management. SAP Solution Manager 7.1 goes

beyond SAP. SAP Enterprise Support provides

the perfect support model.


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Along the ALM Processes

More Value for SAP Enterprise Support



SAP Solution Manager 7.1Along the ALM ProcessesMore Value for SAP Enterprise Support

Template Management Comparison & Adjustment for template Roll-in changes from projects

Change Control Management Quality Gate Management to control changes Change Request Management process flexibility New Change and Transport System mechanism

Configuration Validation and Change Analysis

Application Incident Management ITIL IT Service Management aligned Configurable web-client user interface Additional Service document functions

Solution Implementation New Business Blueprint modeling capability End-to-End Business Function implementation

process

Project and Solution Reporting Enhancements

Business Process Operations BPO Dashboards with Alert Inbox Business Process Analytics Cross-database comparison Job Control and Schedule Management

Solution Documentation

Extended of Solution Documentation Assistant analysis scope Reverse Business Process Documentation Upload interface to build an initial Business Blueprint structure

Maintenance Management Maintenance Optimizer for complicated

landscapes

System Recommendations

Test Management More efficient test phase management Test Automation Framework with 3rdparty tools Test Scope Identification & Optimization with BPCA

Upgrade Management

Integration of Upgrade Dependency Analyzer

Technical Operations New Technical Monitoring and Alerting infrastructure

End User Experience Monitoring Technical Administration and Analytics

Extended Root Cause Analysis scope

Data Volume Management work center

Custom Code Management Lifecycle Management for custom code


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Solution DocumentationImprovements & Benefits


Analysis

Reverse Business Process

Documentation

Facilitate business improvements and minimize

maintenance effort by boosting you to the

highest level of standardized, transparent

solution documentation.

Openness

Initial Business Blueprint

Creation Upload Interface

Eleminate manual effort to create the initial

business blueprint, by importing existing

business process documentation.




Solution DocumentationMore Value for SAP Enterprise Support

Analysis scope of Solution Documentation Assistant

Perform analysis without predefined scope in SAP Solution Manager

Additional analysis range

Function Module (RFC)

non-ABAP application (Java Web Dynpro, Servlets, )

Additional attributes, product or a keyword can be assigned

Various analysis result formats (graphical overview, analysis chain, )

Rich statistics content with Usage Procedure Logging (UPL) on SAP Kernel level

Reverse Business Process Documentation and RBPD content integration

Pre-defined usage rule set with RBPD content (by IBIS Prof. Thome AG) for more comprehensive

analysis

New business rule-sets, New data sources, New service portfolio,

Upload interface to create initial structure and assign existing content

Add content and technical objects on related node tabs

Create initial Business Blueprint structure and attributes

Assign existing content: Project Documentation, Transaction, Configuration, Test Cases, Training Material, Business

Functions,




Solution ImplementationImprovements & Benefits


Efficiency

E2E Implementation of

Business Functions

Faster and selective implementation of

innovation delivered with EhPs, without

disrupting your business.

Ease of Use

Enhanced Business

Blueprinting

Minimize project costs by allowing SAP and

non-SAP business process experts to visualize,

scope, and model your scenarios and

processes with a state of the art BPMN-

compliant tool.




Solution ImplementationMore Value for SAP Enterprise Support

Roadmap

Flexible service message types in Service Messages tab in Roadmap and Projects

Integration of Web Dynpro

Business Blueprint

New modeling capability based on Business Process Management Notation (BPMN) standards, and

improved usability with RCP client

Business Function

Access Business Function Prediction service in work center

End-to-End Implementation process for Business Functions

Handover to Solution

Copy scoped and non-scoped structure elements

Reporting

Incremental improvements

Lifecycle Management

Comparison & Adjustment for the entire process lifecycle,including Business Blueprint and Solution




Template ManagementImprovements & Benefits


Ease of Use

Automatic Identification of

Comparison Differences

Multi-site compliant, automatic and time-saving

identification and adoption of template

changes, minimizing investment in redundant

process development

Efficiency

Enhanced Comparison

Scope

Reduce rollout and governance effort through

comprehensive template lifecycle support for

quick, repeatable project implementation.




Template ManagementMore Value for SAP Enterprise Support

Template Comparison and Adjustment

Industries and countries are selectable to create initial template

Project and solution are comparable and adjustable between any predecessors and successors

Upgrade and Maintenance projects are also comparable between any predecessors and successors

Roll in changes from the project to the original template

New selection criteria for the comparison job SA_PROJECT_UPGRADE

Easy identification and automatic selection of changes with icon marked in the business blueprint and

configuration views (SOLAR01 & SOLAR02) Switch comparison node during Compare and Adjust


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Test ManagementImprovements & Benefits


Ease of Use

Guidance for manual testers

Improve the efficiency of testers by guiding

them through all test activities, including

access to test cases, test systems, status

setting and incident management.

Openness

Test Automation FrameworkAutomatic regression tests of the entirecustomer solution, including SAP and non-SAP

solutions, by integration of HP QTP and other

3rd party test automation tools.

Analysis

Test Scope Optimization with

Business Process Change

Analyzer (BPCA)

Minimize the risk of untested changes by

optimizing test scope based on

test effort and business process priority.


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Test ManagementMore Value for SAP Enterprise Support

More efficient test phase management

Business Blueprint and Test Preparation Re-use/copy test plan from similar template project

Identify test plans affected by changes in projects

Test Planning

Generate Test Package/Test Plan based on Test Case and Business Process attributes

Test Execution and Reporting

Improved usability of Tester Work List and execution of manual test cases Improved integration with Service Desk

Improved traceability with Change Request Management

Test Automation Framework

Smooth integration of HP QTP and other 3rdparty test automation tools with Test Management

Integrated test data management and management of systems under tests (SUT)

Scheduling of automatic test execution

Accelerated repair of damaged test cases

Test scope optimization with Business Process Change Analyzer (BPCA)

Test scope optimization based on test effort and business process priority,especially for SP and EhP

deployments


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Change Control ManagementImprovements & Benefits


Ease of Use

Process Flexibility

Improve end user acceptance with a flexible

web user interface, and enhances

transparency through integrated test and

quality management.

Efficiency

Dual LandscapeSynchronization Mechanism -

Retrofit

Minimize repair activities by reducing

the number of emergency and failed changes,

and preventing duplicate change effort for the

same object in a parallel landscape.

Analysis

Change Diagnostics and

Configuration Validation

Ensure business continuity and compliance by

proactively detecting and verifying changes

and their impact.


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Change Control ManagementMore Value for SAP Enterprise Support

Quality Gate Management to control changes

Supports implementation & upgrade project and maintenance activities

Cross-System Object Lock mechanism

Transport risk is listed and visualized in the new user interface

Change Request Management process flexibility

New configurable web user interface

Support of multiple change documents

Easy customizable approval workflow

Increased transparency between change document and backend

Integration with Test Management and Quality Gate Management

New Change and Transport System mechanism Dual landscape synchronizationRetrofit

Reduce duplicate effort for the same object in the parallel landscape

Change Diagnostics and Configuration Validation

Configuration Change Data Base (CCDB) to identify the changes made to managed system

Configuration Validation function to verify configuration compliance

Validation result reporting tools


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Application Incident ManagementImprovements & Benefits


Integration

Integration with IT Service

Management

Complement ALM with ITIL-compliant

problem management ,

knowledge management, and

service management.

Ease of Use

New Web-Based User

Interface

Boost end user acceptance with a flexibleweb user interface, including an

easy-to-enhance configuration based on

business roles.

Analysis

Additional Functions for

Service Documents andReporting

Speed up incident resolution and improves

exception handling processes, with powerful

search functions and graphical service levelmonitoring and reporting.


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Application Incident ManagementMore Value for SAP Enterprise Support

Integration with IT Service Management Processes

Follow the ITIL Best Practices in SAP Solution Manager, the SAP IT service management processes forthe comprehensive IT (not only for SAP related services)

Extensibility to more IT-related processes like financial management, requirements management,

configuration management, etc

Configurable web client user interface

Easy to adjust and enhance to custom IT service management processes

Designing the roles and layouts specifically for the users

Additional service document functions

New searching functionality to improve the process and the speed of resolution, to reduce downtimes

Increase user acceptance of the tool with guided procedures

Use of templates makes the processors more effective

Control and analysis of exceptions to analyze IT service processes

Others

IT service management to complement the IT processes with many other ALM processes, and benefit

from their integration.

Multiple channels to report incidents like self service, SAP application, call center, testing, projects,

monitoring & alerting, etc


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Technical OperationsImprovements & Benefits


Efficiency

New Infrastructure for

Technical Monitoring and

Alerting

Enable you to Run SAP like a Factory with

a minimum number of FTEs by grouping and

correlating alerts in one central Alert

Inbox.

AnalysisTechnical Analytics

Ensuring system stability and add value to your

business with reporting from technical tomanagement level, including dashboards.

Ease of Use

Extended Root Cause

Analysis (RCA) Scope

Speed up the incident solving process, with

easy navigation and personalization in the

Root Cause Analysis work center.

Integration

Technical Administration

Minimize administration effort and

unplanned downtime by providing Work ModeManagement, an integrated IT Calendar, and

Notification Management, to react swiftly to

business-critical situations.

EfficiencyData Volume Management

Identify cost saving potential by analyzing, e.g.

data allocation and age


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Technical OperationsMore Value for SAP Enterprise Support

New infrastructure for Technical Monitoring and Alerting in heterogeneous landscapes

Alert Inbox with grouping and correlation functions, to avoid alert flooding

Central, template-based infrastructure management

End User Experience Monitoring of user scenarios, integrated with Root Cause Analysis

Business Intelligence based on SAP BW and SBOP BOE & Process Integration Monitoring of PI domains

Technical Administration

Work Mode Management, IT Calendar, Notification Management, Task Inbox

Technical Analytics

Technical Reporting (document-based, interactive and dashboard reporting)

Management Reporting (document-based, interactive and dashboard reporting)

Extended Root Cause Analysis (RCA)scope

Easy navigation and personalization in RCA work center

Support for further products (SBOP BOE XI, )

Integrated Data Volume Management Cockpit with work center

Analysis dashboards for data allocation, age of record, Table Call, Saving Potential,

Data Volume Management self-service


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Business Process OperationsImprovements & Benefits


Ease of Use

Business Process Operations

Dashboards and Alert Inbox

Minimize customizing effort by easy

configuration to match different end user group

requirements.

Analysis

Business Process AnalyticsSupport business process improvement byintegrated benchmarking, and age structure

and trend analysis.

Efficiency

Data Consistency ToolboxIdentify cost saving potential by, e.g. cross-

database comparison of SAP and non-SAP-

based systems.


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Business Process OperationsMore Value for SAP Enterprise Support

Business Process Operations Dashboards with Alert Inbox

Configurable dashboards for different end user groups, based on Business Process Monitoring data

Business Process Operations Alert Inbox, to replace old transaction DSWP

Business Process Analytics and Business Process Improvement

Benchmarking and improvements for Business Process across organizational units

Age analysis of business document backlogs, and trend analysis

Cross Database Comparison

Easy-to-use graphical UI to set up data models, monitor the comparison and display results

Data Consistency Toolbox to check SAP and non-SAP systems

Job Control and Schedule Management

Job Control: Prevent scheduling jobs directly in the managed system. Redirects users to a request form

in SAP Solution Manager, to request jobs following an approval process.

Job Schedule Management Health Check: BW-based bar chart analysis provides top-down job

analysis. Web templates are available to view analysis data


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Maintenance ManagementImprovements & Benefits


Ease of Use

Built-In Compatibility

Check

Improve the quality of your solutions

maintenance level, by recognizing

dependencies of SAP components in

heterogeneous landscapes.

Efficiency

System

Recommendations

Minimize identification effort for important SAP

Notes and country legal changes, by

automatically proposing SAP Notes relevant to

your landscape.


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Maintenance ManagementMore Value for SAP Enterprise Support

Maintenance Optimizer supports complex landscapes

Simplified user interface with easy navigation

Enhanced features

Landscape awareness: SAP Solution Manager recognizes dependencies in complex landscape setups

Support of Add-Ons and Java Patches

Support of HR Legal Change and Support Packages

Information access: Logs, PDF report, XML Stack file

System Recommendations

Comprehensive SAP note implementation recommendation with powerful delta calculation

JAVA and ABAP correction notes

Security-relevant notes

performance-relevant notes

Legal change notes

HotNews

Integration with Change Request Management to control changes applied by System

Recommendations


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Custom Code ManagementImprovements & Benefits

Value Improvement Benefit

Efficiency

Custom Code Lifecycle

Management and

Optimization tools -

Clonefinder

Minimize custom code governance and

maintenance and correction effort, by

optimizing the dimension of custom code and

improving the custom code lifecycle


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Custom Code ManagementMore Value for SAP Enterprise Support

Custom Code Lifecycle Management

Generic and sustainable Custom Code Library as the central repository of custom objects across systems

Clonefinder to provide transparency and optimize custom code objects

Enhanced Custom Development Management cockpit features


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Upgrade ManagementImprovements & Benefits

Value Improvement Benefit

Analysis

Upgrade Dependency

Analyzer

Ensure smooth landscape transition by

detecting dependencies and side effects early,

and providing a clear upgrade strategy with

transparent requirements.


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Upgrade ManagementMore Value for SAP Enterprise Support

Integration of Upgrade Dependency Analyzer

Integration of SAP Service Marketplace tool into SAP Solution Manager

Analysis results for complete system landscape in one step, not only for system-by-system

User-specific status management, with user rating for dependency statements

Integration with other ALM Processes

Upgrade project becomes more efficient by integration with Change Control Management, Maintenance

Management, Custom Code Management.


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Detailed Overview Solution Documentation

Solution Implementation

Template Management

Test Management

Change Control Management

Application Incident Management

Technical Operations

Business Process Operations

Maintenance Management

Custom Code management

Upgrade Management


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Detailed Overview



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Solution Documentation Assistant (SDA)Scope and Benefits

Solution Documentation Assistant helpsverifying and rating your business process documentation. Data

basis is the usage frequency of technical objects related to the business process structure. The usagefrequency gives transparency about potentially obsolete and clarity about mission-critical objects and is an

excellent starting point for initial documentation as well.

Scope Analysis of template, implementation and maintenance projects

Analyzes usage of technical objects like transactions, reports,

BADIsand custom developments

SQL statementanalysis enables live system analysis from a

business perspective

Uses the existing SAP Solution Manager infrastructure like

system connections and technical statistical data

Benefits

Accelerates initial Solution Documentation

Enhanced solution and usage transparency

Enables simple and fast system consolidation

Standardization through comparison of business processes at

different locations

Basis for optimized test planning

Cost-efficient through automated verification of Solution

Documentation


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SAP Solution Manager

Business

process

structure

Template & impl. project

Solution Documentation Assistant (SDA)Data Sources and Data Flow

EWA

SQL statement analysis BADIs

SAP

CRM

SAP

SCMOtherOther

Maintenance projectSolution


Assistant

SAP

Solution

Landscape

Statistical records based

on transaction ST03

in managed systems

New template or

implementation project

with updated structure

SAP

ERP

= SoDocA data sources

New maintenance project

with updated structure


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Enrich Business Blueprint structure with analysis results

To further enrich and complete your business blueprint structure, you can directly

assign objects from a Solution Documentation Assistant analysis to your business

blueprint (Transaction SOLAR01).

1. Open the business

blueprint and go to

the transactions tab.

2. Select Edit

Assign objects from

analysis from the

menu

3. Select the analysis,

the logical

component(s) and

optional filters

(component, object

source, type etc.)


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New data source: Usage & Procedure Logging

Until now, the Solution Documentation Assistant (SDA) always used statistical data from the

transaction ST03 in the managed system as the basis for creating usage analyses.

Now, another data source has been addedusers can now select statistical usage data from

SAP kernel logs as the basis for usage analyses. Usage Procedure Logging (UPL) is a kernel

functionality to log the usage of several objects processed. This client independent information

is then transferred on a regularly basis to a BI InfoProvider. The SDA makes use of such data

to determine the usage of e.g. business scenarios, business processes and process steps .

Advantages:

High accuracy of usage analyses

due to precise statistical data

Deeper analysis insights (not only

transactions and reports, but alsofunction modules, form routines,

methods etc.)


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What is Reverse Business Process Documentation?

Reverse Business Process Documentation (RBPD) allows the customer toeasily re-document his business processes directly from his SAP systems.

The re-documentation is done by analyzing the actual usage of the system

and is supported by comprehensive analysis content pre-delivered from SAP.


Content

SAP systemUsage analysis

Re-documentationSolution Documentation Assistant


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Reverse Business Process DocumentationTo adapt business process changes along with the ALM Processes

Design:Global business process templates withstandard specifications

Optimize:Verify your business process documentation before upgrades (e.g. un-used

custom code)

Difference

Discovered

Process model

Designed

Process model

Implementation

and

Configuration

Reverse Business

Process

Documentation

Actual

Usage

Designed

Usage

Adopt

Design/Build:Adjust business process

structures with local project requirements

Build/Test:Extend business process

documentation based on the actual solution

configuration (e.g. custom code, test cases)

Operate:Re-document or adjust yourbusiness process documentation during

operations (e.g. system information)

AnalysisExecute Solution

Documentation Assistant

Identify Business ProcessesValidate processes

Re-engineer processes

Improvement Business

ProcessesImplement re-engineered processes


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Available on SAP Solution Manager 7.1

Functions

Analysis of function modules (Ex. banking processes)

Support of non-ABAP systems via Business

Intelligence (BI) and BI content for certain objects

(Ex. Java WebDynpro, etc)

Graphical display of analysis, used data sources anddata flow

Running an analysis without an existing process

structure

Contents

IBIS content integration

New business rule sets New data sources

New service portfolio

BusinessProcess

Repository UPL*

*Usage & Procedure Logging

Reverse Business Process DocumentationPowered by Solution Documentation Assistant



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Planned Innovations

SoDocASoDocASoDocA

Active

predefined

content

Active

predefined

content

SoDocA New

Capabilities

TIME



Future SAP SolutionManager release

~70% RBPD

content

migration

~80% RBPD

content

integration

Additional

Industry content

for e.g. Banking

and Retail

Transactions

& Programs

SQLs and

adopted

transactions &

programs

BADI, JAVA,

RFC, UPL,...

Additional

Industry

Content

Complex SQLs

Non integrated

content

Powered by

Solution

Documentation

Assisstent



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Functional Features: Business Blueprint Enhancements

New functionalities in Release 7.1

Create a project

Create structure

Upload file

Maintain file

Upload file

Finalize business

blueprint

Create content

upload file

ProgramManagement

Business ProcessExpert

QualityManager

SystemAdministrator

The following information can be

uploaded from external sources:

Business Blueprint Structure

Attributes

Tab Project Documentation

Tab Transaction

Tab Configuration

Tab Development

Tab Test Cases

Tab Training Material

Tab Business Functions


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Maintain files

1. Open the file (e.g. via Excel)

document your business blueprint

structure for upload.

Detailed informationhow to

maintain data are given in the txt

file.

Close file and save in txt format.


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Detailed Overview

Solution Implementation


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BusinessDevelopment

Consultant

Project

Manager

Overview Solution Implementation

Demand

SAP Service Marketplace

SAP Community Network

SAP Solution Composer

Business Function

Prediction Service

Business /TechnicalAspects

Project Administration

Implementation Content

Business Blueprint

Maintenance Optimizer

Installation Tools

Configuration

Central Template

Configuration

Business Process

Configuration

Custom Development

Documentation

Composition Environment/

Business Process

Management

Test Management

Test Management

E-learning Management

Deployment

Quality Gate

Management

Application

ConsultantTechnical

Consultant

Tester


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Roadmap Entry Screen and

New documentation type

Afterwards (User specific)

Before


Use Project Documentation &


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Use Project Documentation &

Accelerators -Access ABAP or JAVA Web Dynpro Application

1. Select the ABAP Web Dynpro

2. Check the error-free embedding of ABAP Web Dynpro by clicking Execute button or via double-click

3. Details of the ABAP Web Dynpro should be displayed by clicking on the Display button



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Business Blueprint for SAP and Non-SAP Users

SAP businessprocess expert -Non-

SAP users

SAP businessprocess expert -SAP

users

SAP SolutionManager 7.1 as

the

Single Source of

Truth



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New Modeling Capability for Business BlueprintKey message and working model

Key Message

Modeling capabilities based on Business ProcessManagement Notation standards (BPMN)

Significantly increased usability and graphical

modeling

Access to various modeling content sources such as

BPR, Template, Project content

Ability to deal with Composition and SOA content

How to work with the RCP client Open existing SAP Solution Manager project in RCP

client

Enhance blueprint structure, e.g. create new process

Edit process-related contents

Transactions / Reports

General/Project Documentation

Business Process Flow Diagrams

(SOA Services)

Interactively model structure elements in RCP client

based on BPMN notation

Save and write back contents to SAP Solution

Manager

Note: Usage of new modeling capabilities require future editing

in the RCP client

This presentation and SAPs strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

SAPGUI

Business Blueprint with RCP Client

Business Function


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EHPEHPInactive BusinessFunctions

TimeSAP

System

Business Function Activation

active active

2. Select and activate the Business Function needed by

your business using the Switch Framework. Functionality

your business does not need will remain dormant.

Support

PackageSupport

Package

Support

Package

Support

Package

Business FunctionPossible by Combination of Regular Maintenance + Selective

Activation of Innovation

1. Always install parts of SAP Enhancement Packages combined

with Support Pack Stack as a maintenance activity with minor additional

effort and facilitated by the EHP Installer tool.


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Business Function Scope UI

Retrives Business Function

Stucture in Process Structure

columne Usage will be displayed

Assign or Remove

Business Function

without process

structure assignments

Displays Business

Function

Documentation for

selected Business

Function Row

Allows you to activate

Business functions

centrally from SAP

Solution Manager

Navigates you to the

Switch Framework in

the related system

(Role-dependent)

Display additional

predefined columns like

Business Function set,

ect.

Go to Menue

EnvironmentBusiness Function Scope

for activating Business Functions centrally


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Copy functionality for scoped structure elements

effects the hand over process in solution directory

1. Scenario in scope

2. Scenario out of scope



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Solution Reporting EnhancementsExample Test case Tab


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Detailed Overview

Template Management

T l t M t


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Template(definition of global processes,

examples for local processes)

Template ManagementGovernance for global projects to deploy template

Solution(Execution of processes)

Project(Implementation of global and local

processes)

Global Rollout Cut Over

Compare and Adjust(Verification that all global processes

are implemented locally)


Assistant(Verification that all global processes

are executed locally)

SAP Solution Manager delivers End-to-End governance of global processes

Single source of the truth(process description and execution)

T l t P j t S t


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Template Project SetupIndustries and Countries in Scope

Template Packaging &

Roll-out

Template

Configuration

Template

Business Blueprint

Template

Project Preparation

Define Temp late Scop e

Select relevant industries

Decide to which countries the template shall be rolled out to

Industr ies and Countr ies in Scop e

allows for easy compilation of industry

or country specific template contents

C i d Adj t t f T l t


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Comparison and Adjustment for TemplateHow to retrieve the differences?

How to retrievethe differences?

Updated Template Project /Solution

C d Adj t


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Compare & Adjust

Compare and AdjustWith any predecessors and successors

Roll In via Compare & Adjust

Compare & Adjust (7.0) Compare & Adjust (7.0)

Compare & Adjust

Comparison of project and solution contents can be executed to identify differences to

any predecessors and successors.

C d Adj t


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Upgrade and Maintenance projects are covered with the new comparison scope as well.

Check-out

Check-in

Copy

Compare & Adjust

Compare& Adjust

Compare & Adjust

Compare and AdjustUpgrade and Maintenance Projects

C


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CompareNew selection criteria with comparison batch job

Comparison Job (SA_PROJECT_UPGRADE)

Changes to the batch job comparison allow for much more flexible identification of differencesalong the whole lifecycle from BPR, template and implementation up to the solution and

upgrade / maintenance projects.

Target for flagging the changes

Selection of attributes to be copied

Predecessor / Successor Selection

C


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CompareIdentification of changes in the configuration view

Business Blueprint (SOLAR01) & Configuration View (SOLAR02)

After the comparison batch job execution the changes are flagged in the business blueprint andconfiguration view for your project / solution. Any change is marked with an icon ( ) in the

structure as well as in the tabs that are affected and can be focused automatically.

Jump to Next Comparison Difference

Tab affected by a change

Adj t


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AdjustSwitching the comparison node

It is not only possible to select comparison nodes different from the direct predecessor in the

batch job. The selection of a different comparison node can now also be done via the newswitchcomparison nodebutton ( ) in the compare and adjust screen.

Switch the comparison node


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Detailed Overview

Test Management

E2E Test Management


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E2E Test ManagementTest Process embedded in the SAP Application Lifecycle

Business Blueprint

Test Planning

System SetupTest Execution

Deploy changes

to Production

Change ImpactAnalysis

Business Blueprint

Update

Identification of

Business Processes

affected by SAPSolution Updates

Recommendation of

business processes

for regression tests

SAP Support

Packages

SAP Legal Change

Packages

SAP EnhancementPackages

Customizing changes

Custom Code

Interface changes

Development of

Test Cases

Test Plan setup

Compilation of Test

Packages

Assigment of

Testers

Setup of Test

System

Creation of Test

Data

Test Scope Identification

Manual tests

Automated tests

Integration

Validation

Incident

Management

Performance tests

Test status and

progress reporting

Test sign-off

Deployment of

changes through

transports from

Test to

Productionsystem

SAP Support

packages, Legal

Change

Packages,

Enhancement

Packages

Type of Change

SAP SolutionUpdate

New SAP

Solution

Implementation of

new SAP Solution

Business BlueprintDesign

Solution Configuration

E2E Test Management


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Test Option 1

Business Blueprint

Test Planning

Test System SetupTest Execution

Change

Deployment

Change Impact AnalysisSAP Solution

Update

New SAPSolution

Test Scope IdentificationType of Change

Test Option 2

Test Option 3

SAP Quality Center by HP

new

Test Workbench

Work Center TM

SAP Solution Manager 7.0 SAP Solution Manager 7.1


new

Quality Manager, ReqPro, ...

Business Blueprint

BPCA

SAP TAO

advancedadvanced

E2E Test ManagementTest Options for functional testing of SAP-centric business processes

HP QTP and other 3rd party tools


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Test ManagementChange Impact Analysis

Change Impact Analysis using BPCA of SAP Solution Manager

Business Process Change Analyzer


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Business Process Change AnalyzerApproach

Change Impact Analysis Test Planning Test ExecutionSAP

Solution

Update

Identification of business

processes affected by

change

Risk-based Test

Recommendation

Test Case review

and creation of

missing test cases

Test Plan

generation

Regression Tests

Manual Tests

Automated Tests

Approach

SAP Solution updates occur frequently

SAP triggered: Support Packages, Enhancement Packages

Customer triggered: Customizing changes, Custom code development

Customer Pain Point

Which business processes are affected by planned changes?



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Order to CashSales Order

Del ivery

Goods Issue

Bi l l ing

Preparation Execution of mission-criticalbusiness processes by Business User

Trace Result:

Technical Bill of Material (TBOM)

Code: Function modules,

UI: Dynpro 1000,

Tables: Customizing, Master Data

Change Impact Analysis

Which critical Business Processes

will be affected by planned changes?

Planned Changes Customizing changes

Custom code

Business Function activation

SP and EhP deployment

Order to CashSales Order code change

Delivery

Goods Issue UI change

Billing

Procure to Pay

Create PO customizing change


Risk-based Test Scope

Can I get a recommendation

for regression tests?


Identification of business processes impacted by

software changes

Support decision making whether planned change shall

be executed

Automatic test plan generation (Test Option 1)



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Business Process Change AnalyzerSAP Solution Manager 7.1 SP01

Example: Deployment of EhP 4 for SAP ERP

DEV TST PRD

Change Impact Analysis

Test Recommendation

SP / EhP

Identification of impacted

business processes

BPCA Use Case 4: SP / EhP Deployment and Test Scope Optimization

Generation of Test Plan with risk-based test scope

SAP Support Package / Enhancement Package Deployment

Example

new


Business Process Change Analyzernew


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Business Process Change AnalyzerTest Scope Optimization for SAP Support Packages and EhPs

Key Message

Optimization, i.e. identification of test cases based on # changed SAP objects and test effort

Approach: changed SAP objects should be tested at least once

Not all affected process steps have to be included in the regression test

100% Test coverage reached

96% Test coverage selected by Change Manager

Ranking of impacted

Process Steps



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Precise insight

Identification of critical business processes

affected by planned change events

Improved handling of change events

Support for customers change committee

to decide on SPs, EhPs or Custom

triggered changes for SAP production

systems

Risk-based Test Planning

Recommendation for subsequent

regression tests

Customer Benefits


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Test Option 1

SAP Solution Manager test management and integrated partner and 3rd

party products

E2E Test Management


75/232


E2E Test ManagementCapabilities of Test Option 1 with SAP Solution Manager 7.1

Extended functionality of BPCA for risk-based test scope identification

Improved usability for manual testers

Smooth integration of 3rd party test automation tools with SAP Solution Manager

Business Blueprint

Test PlanningTest System Setup

Test Execution ChangeDeployment

Change Impact AnalysisSAP Solution

Update

New SAP

Solution

Business Blueprint

Business Process

Change Analyzer

(BPCA)

Test Workbench Test Workbench

- manual Tests

- automated Tests

SAP TDMS

Test Planning

eCATT

Test Workbench

Work Center

BW Reporting

Integrated Partner Reporting

Certified Interface

Test Status Reporting

Test case design

Test system assignment

Test data assignment


Test Case Setup

other 3rd party test automation tools


Test Execution

HP QTP


Test Data Provisioning

GOAL with SAP Solution Manager 7.1:


Business Blueprint and Test Preparation


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Implementation

Project 2

Implementation Project 2

Re-use / Copy of Test Plan

Re-use of

Blueprint &

Configuration

Content

including Test

Cases

Re-use of

Test Content

Test Scope

Tester Assignment

Test Sequences

Template Project

Template Test Plan

Implementation Project 1

2

Test Plan 1 Test Plan 2New

Template

Template


Test Planning


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Test PlanningAdditional Test Plan / Test Package attributes

Typical Problem:

Project delay causes less time for testing

Available Resources can not cover the planned test scope

Tester may not have clear indication about time line and

priority of the assigned tests

Expected Test Effort

per Test Case

Planned Start and End Date for

Test Plan and/or Test Package

Priority of Test Package

Test Management


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Test Workbench

Test ManagementImproved traceability with Change Request Management

Request for

Change

ChangeR

equestManagement

ChangeManagerDeveloper

Tester

IT Operator

Test

Coordinator

Change

Transaction

Test Coordinator assigns

related Test Plans or

Test Packages to Change

Transaction, in which context

it is then available for execution

and reporting for test results

TestManagement

Tester can access

assigned Test

Package(s) also viaChange Transaction

Benefit: Allows to manage larger changes that need involvement of several testers

Improved traceability including test execution and results

Manual Test Execution


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Manual Test Executionwith SAP Solution Manager 7.1

Tester Worklist

Test Script Start of Business Transaction Test result documentationTest Status and

Incident




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Tester Worklist: end-user environment to view and start test execution

Test Cases ready for execution

Test Packages

assigned to Tester




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Start of business

transaction in

assigned test system

Copy of test script to

record test results

Test Status

Actual test effort

recorded from execution

Change history

Space to upload results,

e.g. screenshots

Integrated incident

management (Service

Desk, SAP CRM 7.0)

Additional documents for entire

Test Package to inform users

about environment and test data


Test Execution and Reporting


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Test Execution and ReportingIntegration Test Management with Service Desk

IncidentIncludes test related context informationin section Related Test Case

affected Transaction / Executable

in System under Test (SUT)

Related project or solution

Test Package

Test Status screen

Test Case description

Involved roles

Support

Developer

Benefit:

Less effort and quicker resolution for test related messages



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FUNCTIONALITY1. Integration of design time of 3rd party test tool through certified interfaces, test data planning and

assignment of System under Test

2. Scheduling of execution of unattended automated testsalso for remote locations

3. Integration of status and progress reporting between SAP Solution Manager and 3rd party tools

4. Change Impact Analysis and Workflow to trigger repair activities for damaged test cases

provided with SAP Solution Manager 7.1

Business Blueprint

Business Process

Change Analyzer

(BPCA)

Test Workbench Test Workbench

- manual Tests

- automated Tests

SAP TDMS

Test Planning

eCATT

Test Workbench

Work Center

BW Reporting

Integrated Partner Reporting

Certified Interface

Test Status Reporting

Test case design

Test system assignment

Test data assignment


Test Case Setup

other 3rd party test automation tools


Test Execution

HP QTP


Test Data Provisioning




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Test ScriptBusiness Processes

eCATT

QTP

System DataTest Data

Seamless creation of automated test cases from SAP Solution Manager business process

hierarchy with 3rd party test automation application.

SAP Solution Manager provides Test Data and System Landscape to auto Test Case

SAP provides 2 interfaces to link SAP Solution Manager (Test Management) and 3rd Party

Test Automation applications. 3rd party vendors can receive an SAP certification.

(1) Definition of automated Tests and assignment to Processes

Test Configuration

other 3rd party test

automation tools




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(2) Scheduling of unattended automated tests

Scheduling Unattended Test Execution Analysis

Test System Landscape (SAP ERP, SAP CRM, )

Scheduling of

unattended automated

tests in local or remote

locations

Test Engineer - Location 1

Test PCs - Location 2 Test result analysis

Unattended execution of

automated test on Test PCs

Notification about test

execution status and

subsequent failure analysis

Business Analysist




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(3) Integrated Test Status and Progress Reporting

Multiple reporting options for Test Coordinators, Test Engineers, Testers and Project Manager

Management of Test Plans: Completeness and gap reports for included test cases

Test status and trend reports to monitor progress of test activities and problem solving

Drilldown from test status reports to 3rd party test tool logs and dashboards




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Software changes of SAP Solutions can damage automated test cases fast repair required

Workflow to request repair activities (from test executor to Test Engineer)

Environment for test engineer to access the log, re-run the test and display/edit the test script

Change Impact Analysis (SAP Solution Manager BPCA) integrated into test case

maintenance

(4) Accelerated repair of damaged tests

This presentatio n and SAPs strategy and possible futu re devel