small business case study great food group, inc. · he uses evernote to run three busy restaurants...
TRANSCRIPT
A Paperless Vision
Patrick Albrecht runs Great Food Group, Inc., a successful and growing Atlanta-based restaurant group. He uses Evernote to run three busy restaurants (Paul’s, Social Vinings and The Vinings Fish Company) and manage a distributed staff of 160. Patrick’s team uses Evernote for everything from communicating around menu planning and maintenance needs to accounting and training, on any device, on the go.
Great Food Group, Inc.
Small Business Case Study
managers and the group’s accountant
(as well as Patrick) are able view all
of the invoices for all of the
restaurants, review and archive them
in one place. Evernote provides both
Patrick and the group’s account with
a holistic view of finances.
Communication with Off-Site Employees:Patrick no longer has to use email to
communicate with off-site employees.
He simply tags notes to drop into
shared Evernote notebooks. Employees
check these notebooks to learn about
daily tasks.
Accounting:Invoices and credit card receipts are
labeled and automatically scanned
into Evernote. With a Premium
account, every invoice can be searched
by text and accessed on any mobile
device or laptop, by any Premium
account holder.
Training and HR:New hire documentation and training
manuals can be kept in Evernote
to make sure that all paperwork is
up to date and training processes are
kept uniform, across locations.
Large-Scale Project Planning and Execution:Multi-task projects can be managed
and collaborated on inside Evernote.
Users and groups can catalog every
step of any given project, from meeting
notes (text and audio) and research,
to development and completion.
Text-Free Time Savers:Contracts, business cards, and supplies
like light bulbs and furniture can be
photographed or scanned and stored
in Evernote for instant reference—
no attachments or tags needed.
Evernote makes all of this content
completely searchable, even finding
text within images. Notes can also
easily be shared with multiple users
via email or shared notebooks.
Deploying Evernote Across the Business
To deploy Evernote in a business
environment, Patrick took advantage
of Sponsored Groups, which allowed
him to pay for all of Great Food
Group Inc.’s employee accounts from
one bill and gave all employees the
benefits of Evernote Premium.
Getting More out of Evernote: The Trunk
Evernote is compatible with many
everyday office products such as
scanners, digital cameras, smartpens,
and mobile applications. Products like
the Fujitsu ScanSnap can automatically
send electronic documents into
Evernote, making accounting a snap.
Before Evernote, Patrick Albrecht
and his team conducted many
business processes manually:
an off-site accountant would travel
to each restaurant location to collect
invoices for later review. New hire
paperwork would fill filing cabinets
across different locations, and
repair needs would be emailed to
a handyman individually. The paper
trail was endless.
The concept of a central,
searchable, device-agnostic archive
of all business-related documents
was inconceivable. But Patrick had a
vision: a paperless business—one that
would free him and his colleagues
from the massive inconvenience
of managing an enormous amount
of paperwork both at their offices,
as well as at their homes.
A Personal Discovery of Evernote
After downloading Evernote, Patrick
quickly saw how powerful it could
be as a business tool. He started
to think: How could he manage his
multiple restaurants without archaic
systems like email and wiki pages?
How could he reduce the amount
of paper he and his employees handled
on a daily basis? And how could he
get all of his employees on board?
Bringing Evernote Into Small Business
Patrick was looking for a solution
that would be flexible, easy to use and
easy to implement.
His first step in a wide Evernote
deployment was to provide restaurant
managers, the restaurants’ accountant,
repairman, and himself with Premium
Accounts. In doing so, he was able
to streamline an extraordinary
amount of business processes. With
the help of Evernote, Great Food Group,
Inc. employees can communicate with
each other, keep track of all invoices
for accounting purposes, streamline
the hiring and training processes, and
even communicate with maintenance
staff regarding repair needs.
Business Implementations with Evernote
Patrick has found Evernote to be an
extremely easy-to-deploy, flexible
and simple solution for a number
of business functions. Here are some
of the ways that Evernote works in
a small business environment:
Staff Collaboration:Every location manager is able to
update Patrick with happenings
of the day, which he can review
on his laptop or iPhone immediately,
even when he’s offline. By typing
in keywords, he is able to see recurring
instances or issues that come up
and quickly resolve them. Because
each note is date and time stamped
automatically, Patrick is able to
create a visual timeline of events
that need his attention.
Workflow:Patrick has structured his business’s
Evernote accounts so that they create
a streamlined workflow. Managers
of all of the restaurants, as well as the
group’s accountant, all have Premium
accounts and are granted access
to selected notebooks associated with
individual restaurants. High-level
“We put everything into Evernote and the invoices just go in the trash. I don’t need to store them anymore. I have a digital copy of everything that comes through the restaurant.”
Patrick Albrecht, Restauranteur, Owner of Great Food Group Inc.
As with any small business, a restaurant is a complex operation: thousands of invoices with hundreds of itemizations, constant maintenance and repair needs, staff training, management and hiring, and split minute decision-making.
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Results
Evernote allows Patrick to share
information with any member of his
staff instantaneously, no matter where
they are or what they device they
may be using. For a small business,
finding information is as important as
sharing it. Whether he’s trying to find
a specific item on an invoice on his
iPhone, clipping kitchen equipment
from the web for price comparison
purposes or reviewing his staff’s daily
recaps, Patrick relies on Evernote to
keep his businesses running smoothly.
For Great Food Group, Inc.,
Evernote has become an invaluable
business partner. Documents that
would otherwise take up multiple
filing cabinets and be locally stored
on computers in multiple locations
now live in Evernote, accessible
at a moment’s notice on an iPhone,
Android, Blackberry, iPad, Windows
PC, Mac, iPod Touch, HP Palm, and
numerous other devices.
Evernote has helped save time
associated with document pick-up,
delivery and processing but more
importantly, it has fundamentally
changed the way that Patrick and
his employees think about their
businesses, collaboration, workflow,
communication and paper.
Evernote’s flexibility has
empowered employees to come up
with new and unique ways to leverage
its utility. For example, employees
now use Evernote for daily, shared
updates–a process that has become
a routine. Evernote rewired the way
that staff at all levels think about
the traditional business workflow.
With Evernote, employees are better
informed, processes are more
efficient, management is more tuned
into operations across locations
and Great Food Group, Inc. is realizing
its mission to become a completely
paper-free business.
Key Features
Shared Notebooks with read/edit rights:For collaboration by multiple team
members (Premium)
Offline note access:For anytime access on iPhone, iPad,
iPod, Android (Premium)
PDF attachment and synchronization:For invoices, credit card bills,
new hire documentation,
and training manuals
File storage:For accessing Word, PPT, Excel files
from anywhere
Image capture and synchronization:For project planning, repairs,
and text-free time savers
Search within scanned PDFs:For maintaining a centralized,
searchable accounting system
(Premium)
Text and audio notes:For recording meetings with
contractors and team members
“At the rate we’re going, we’re well on our way to becoming an entirely paperless business.” Patrick Albrecht
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To learn more about Sponsored Groups and how your business can get started with Evernote, please contact [email protected].