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Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre-Sales, Account Managers, Integration Center personnel, and Solution Architects who are involved in creating Customer Intent Documents (CIDs) for HPE ConvergedSystems. Published: February 2020 Edition: 1

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Page 1: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

Smart CID User Guide

HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0

Version 7.4

AbstractThis document is intended for Pre-Sales, Account Managers, Integration Center personnel, and Solution Architects who are involved in creating Customer Intent Documents (CIDs) for HPE ConvergedSystems.

Published: February 2020

Edition: 1

Page 2: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

Copyright Notices© Copyright 2020, Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HPE required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HPE products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HPE shall not be liable for technical or editorial errors or omissions contained herein.

Trademark NoticesRed Hat® is a registered trademarks of Red Hat, Inc.

SUSE® is a registered trademark of SUSE Linux AG.

SAP HANA® is a registered trademark of SAP AG.

VMware® is a registered trademark of VMware, Inc. in the United States and/or other jurisdictions.

vSphere® is a registered trademark of VMware, Inc. in the United States and/or other jurisdictions.

Microsoft® is a registered trademark of Microsoft Corporation in the United States and other countries.

Hyper-V® is a registered trademark of Microsoft Corporation in the United States and other countries.

vCenter™ is a trademark of VMware, Inc. in the United States and/or other jurisdictions.

Intel® is a trademark of Intel Corporation in the U.S. and other countries.

Chrome™ is a registered trademark of Google Inc.

Microsoft® Internet Explorer® are registered trademarks of the Microsoft Corporation.

Page 3: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

Table of Contents

1 Introduction ....................................................................................................................................................................................... 1

Features .......................................................................................................................................................................................................... 1

Supported ConvergedSystems ..........................................................................................................................................................2

Operating systems and HANA revisions .............................................................................................................................2

Supported Browsers ................................................................................................................................................................................2

Smart CID Process ....................................................................................................................................................................................2

2 Getting Started .............................................................................................................................................................................. 5

Accessing Smart CID .............................................................................................................................................................................. 5

HPE Smart CID interface ...................................................................................................................................................................... 6

HPE Smart CID Dashboard .............................................................................................................................................................7

Viewing CID details .............................................................................................................................................................................7

CID form details .................................................................................................................................................................................... 8

Navigation menu ...................................................................................................................................................................................... 9

Viewing CID summary ...................................................................................................................................................................... 9

Uploading files .................................................................................................................................................................................... 10

File Formats ....................................................................................................................................................................................... 10

Uploading a File ................................................................................................................................................................................ 11

Downloading a file .............................................................................................................................................................................12

Deleting a file .....................................................................................................................................................................................12

Tracking ...................................................................................................................................................................................................13

Tracking CIDs Submitted by Other Users ................................................................................................................................ 14

Output files ........................................................................................................................................................................................... 14

Uploaded files .......................................................................................................................................................................................15

Action menu ...............................................................................................................................................................................................15

Submitting a CID ................................................................................................................................................................................ 16

Deleting a CID ..................................................................................................................................................................................... 16

Archiving a CID ....................................................................................................................................................................................17

Cloning a CID ........................................................................................................................................................................................17

3 Creating CIDs ................................................................................................................................................................................ 19

Creating a New CID ............................................................................................................................................................................... 19

Page 4: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

HPE Solution for SAP HANA SD Flex with 3PAR v6.0 CID Dashboard ................................................................. 20

Appliance Details ................................................................................................................................................................................... 20

Customer Info ...........................................................................................................................................................................................22

HPE Contact ..............................................................................................................................................................................................23

Passwords ...................................................................................................................................................................................................24

Partition Information ............................................................................................................................................................................25

Network ........................................................................................................................................................................................................26

Network List .........................................................................................................................................................................................27

Adding New Network ...................................................................................................................................................................28

Adding Routes ..................................................................................................................................................................................28

Common Network Information ..................................................................................................................................................28

Device Configuration (Rack-#) .................................................................................................................................................29

FlexFabric 5900AF 48G 4XG 2QSFP+ IRF L1L2 .......................................................................................................... 30

FlexFabric 5945 48SFP28 8QSFP28 IRF L3L4 .............................................................................................................. 30

SN6600B Fibre Channel Switch ............................................................................................................................................ 30

ProLiant DL360 Gen10 8SFF NC (HCS) ..............................................................................................................................31

ProLiant DL360 Gen10 8SFF NC (CMS) .............................................................................................................................31

HPE 3PAR StoreServ 8400 4N A5 .......................................................................................................................................32

Superdome Flex Server ...............................................................................................................................................................32

HANA DB ....................................................................................................................................................................................................33

Common Information ......................................................................................................................................................................33

Instance List .........................................................................................................................................................................................33

4 Submitting a CID......................................................................................................................................................................... 37

Submit for Review ..................................................................................................................................................................................37

Review Process ........................................................................................................................................................................................37

Reopening submitted CIDs ..........................................................................................................................................................39

5 Smart CID support...................................................................................................................................................................... 41

Email support ............................................................................................................................................................................................ 41

Smart CID documentation ................................................................................................................................................................. 41

Related documentation ................................................................................................................................................................. 41

Page 5: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

1 IntroductionNew workloads and business demands require infrastructure that is fast and more efficient. Conven-tional IT architecture creates silos and complexities because of multiple products and tools that lack interoperability.

By bringing servers, storage, networking, and management software together, HPE Synergy meets today’s business, and IT needs efficiently. It is all engineered to work together as a single converged system. The result is simplified, yet robust IT that is energy and space-efficient, less expensive, and aligns to meet the business needs of any workload at any scale. HPE ConvergedSystems are tightly integrated to help reduce deployment errors along with operational and maintenance costs.

When ordering a customized or pre-configured converged system, the HPE sales personnel, solution-architects and technical support personnel put together a Customer Intent Document (CID).

The CID stores the requirements of different customers. It contains information on system requirements and configuration which is used by HPE to build the system according to the given specifications.

HPE Smart CID is the web version of CID. It is a tool that allows you to:

• Select a system

• Select a configuration

• Enter relevant details

• Order a customized and pre-configured system

HPE Smart CID is thus, fast and highly time-efficient.

FeaturesFollowing are the feature highlights:

• Web-based: HPE Smart CID is web-based and is accessible from a browser. It is a single location where all the information on customer requirements can be stored and retrieved from, instead of having multiple versions with different updates shared over email chains..

• Simplified experience:

• Built-in Validations: HPE Smart CID has built-in validations to ensure that the information entered is complete and accurate.

• Autofill: It provides default values for hostnames, IP addresses, and passwords to make the fill-ing up of the CID process faster and more efficient.

• Context Sensitive Help: The inline help is context-aware. It progressively discloses the required information while continuously prompting the users to provide the correct data in the right field.

• User friendly and intuitive interface: HPE Smart CID’s intuitive and user-friendly interface makes it easy to enter all the CID information in a single location. The interface is similar to other HPE man-agement tools like HPE OneView.

Features 1

Page 6: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

Supported ConvergedSystemsHPE Smart CID currently supports ordering the following systems.

• VCF on HPE Synergy

• SD Flex Predefined Configs with JBOD (CLX)

• HPE Synergy

• Network Functions Virtualization (NFV)

• NFV Core BluePrint

• HPE ConvergedSystem 750 v3.0

• HPE ConvergedSystem 700 for Virtualization v3.0

• HPE ConvergedSystem 700 for Virtualization v2.5 November 2017 Release

• HPE ConvergedSystem 700 for Virtualization v2.5 March 2017 Release

• HPE ConvergedSystem 500 for SAP HANA v5.0 (Skylake)

• HPE ConvergedSystem 900 for SAP HANA v4.0 (Broadwell)

• HPE ConvergedSystem 500 for SAP HANA v4.0 (Broadwell)

• HPE DL560 Predefined Config v6.0 (CLX)

• HPE SD Flex Single Rack with 3PAR

• HPE SD Flex Multi-Rack with 3PAR

Operating systems and HANA revisions The following table lists the operating system and supported HANA revisions for HPE Solution for SAP HANA SD Flex with 3PAR v6.0.

Table 1. Operating system and HANA revision

Supported BrowsersHPE Smart CID is designed to work on the following browsers:

• Google Chrome (http://www.google.com/chrome/)

• Microsoft Internet Explorer 11 (http://windows.microsoft.com/en-IN/internet-explorer/download-ie)

Smart CID ProcessThe following section gives an overview of the Smart CID process.

Operating system HANA revision 1.0 HANA revision 2.0

SUSE Linux Enterprise Server 12.4 (SLES 12.4) SPS12 SPS01, SPS02, SPS03, SPS04

Red Hat Enterprise Linux 7.6 (RHEL 7.6) SPS12 SPS01, SPS02, SPS03, SPS04

SUSE Linux Enterprise Server 15 (SLES 15) SPS12 SPS01, SPS02, SPS03, SPS04

SUSE Linux Enterprise Server (SLES 15 SP1) SPS12 SPS01, SPS02, SPS03, SPS04

2 Supported ConvergedSystems

Page 7: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

1. Presales teams work with customers and their IT contacts to get requirements and details of the converged system.

2. These details are used to create a new CID in Smart CID. When a new CID is created, a CID number is generated by Smart CID.

3. After all the details are entered, and the CID is submitted, Smart CID generates the required config-uration files and a detailed summary of the CID. Figure 1 below shows the process flow after the CID is submitted.

Figure 1. Smart CID Process

4. After the CID is submitted on Smart CID, the Presales team provides the CID number to the GSD PM team. This is then added to the SISP tool by the GSD IND team.

5. For new orders that are added to the daily report, GSD IND team checks if a Smart CID number is available. If the number is available, the CID number is loaded to SISP.

6. The GSD IND team then adds any additional customization information to SISP and releases it to manufacturing to generate a build document for the order.

7. This is then used by the integration centers to build the converged system.

Smart CID Process 3

Page 8: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

2 Getting StartedSmart CID is a Web-based application. To start using Smart CID, you need to create a user account.

Accessing Smart CIDAccess Smart CID (https://smartcid.itcs.hpe.com/) from a web browser.

Figure 2. HPE Single sign-on (SSO) login for Smart CID.

To start using HPE Smart CID, you need to create a user account by:

• Clicking HPE Employee Login, if you are an HPE employee. HPE Smart CID then authenticates your email address from the HPE corporate directory.

• Clicking Customers/Partners Login, if you are a customer or a partner. You can then sign in with your user name and password on the HPE Passport web page. If you do not have an HPE Passport account, follow the instructions on the HPE Passport web page to create a new account. Log in to HPE Smart CID with your new passport account.

Accessing Smart CID 5

Page 9: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

HPE Smart CID interfaceWhen you log in to Smart CID, the default page lists all the CIDs that are created by you. When you cre-ate a new CID, its status is Active. After you enter all the details, and submit, its status changes to Sub-mitted. After you submit a CID, you cannot make changes to the CID.

Figure 3. HPE Smart CID Interface

Table 2. Smart CID Interface

You can click on a CID number to view its dashboard

Profile CIDs page provides following details for each of the CIDs listed:

• Deal Specific Requirements (DSR)

• CID number

• Order number

• Customer name

• Region

• Configuration

• Description

• Creation date

# Description

1 Navigation Menu- This is entitled HPE Smart CID on the top left corner of the window with a down arrow next to it. Click this to view the summary of a particular CID, upload files, track files, and download output and validation files.

2 Search Pane- Search CIDs using any details, such as the CID number, order number, cus-tomer name, region, configuration, description, and age (in days).

3 Radio buttons- You can select among these options- Start a new CID, List existing CIDs or List archived CIDs.

4 Entries- If a CID is already created, this section automatically displays the CID Number, Order Number, Customer Name, Region, Configuration, Description, Creation Date, and Submit Date/Last Modified Date. Click a CID number to view its details.

2

3

6 HPE Smart CID interface

Page 10: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

• Submit date or Last modified date.

Search and filter CIDs by using any search string parameter like CID number, Order number, Customer name, Region and so on. For example, to list out all the reviewed CIDs in EMEA region, enter the search string parameter, Reviewed EMEA, in the search box. As a result, all the CIDs which are reviewed and in the EMEA region are displayed in the Profile CIDs page. Click a CID number to view its dashboard.

HPE Smart CID DashboardHPE Smart CID dashboard enables you to view and edit system and configuration details and status of each CID in one window.

Figure 4. HPE Smart CID dashboard

The dashboard view gives you the following details:

• Appliance Details.

• Customer information

• HPE Contact

• Passwords to access servers, storage and switches

• Partition Information

• Network configuration information

• HANA database details

• Options to Submit, Delete, Submit for Review and Clone a CID.

Viewing CID detailsTo view the details of any CID, click the CID Number. The dashboard of that particular CID is displayed.

To view the details of each section on the dashboard, you can click the section title (Appliance Details, Customer Info, HPE Contact, Passwords, and so on). When the cursor hovers over a certain section, the Edit icon appears.

HPE Smart CID interface 7

Page 11: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

Click Edit to add or edit any information.

Figure 5. Editing CID details

CID form detailsWhen you click Edit on any section of the dashboard, a form containing the details of that section is dis-played, allowing you to edit or view information that was either previously entered or auto-populated in that particular field.

Figure 6. CID details

Each section is explained in detail in “Creating CIDs.”

8 HPE Smart CID interface

Page 12: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

Navigation menuThe navigation menu is accessible when you click the down arrow on the top left of the HPE Smart CID screen next to the search icon.

Using the navigation menu, you can perform various functions. The sub-menus include:

• Main

• Profile CIDs

• Dashboard

• Actions

• Summary

• Upload

• Tracking

• Downloads

• Output Files

• Uploaded Files

Figure 7. Navigation menu

Clicking on Profile CIDs directs you to the page which lists all the CIDs.

When you click on a particular CID number, it directs you to the dashboard of that particular CID.

Viewing CID summaryTo view the detailed summary of any CID:

1. Click the down arrow on the top left of the HPE Smart CID screen next to the search icon.

2. Click Profile CIDs. The list of created CIDs appear.

3. Click the specific CID number on the Profile CIDs page. The CID dashboard page appears.

4. Click the down arrow on the top left.

5. Click Summary under Actions.

Figure 8. Accessing Summary

Navigation menu 9

Page 13: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

The Summary window appears which displays data from all the sections.

Figure 9. Summary view

Uploading filesHPE Smart CID allows you to upload or attach files to a CID. The Uploading Files feature is useful when you need to add supporting documents to a CID. In each CID, you can upload up to 10 files that are a total size of 10 MB.

You can use this feature to customize your order.

File FormatsHPE Smart CID allows the following file formats:

• Image files with JPEG and JPG extensions (file_name.jpeg and file_name.jpg)

• Text files (file_name.txt)

• Portable document format (file_name.pdf)

• Microsoft Word files with DOC and DOCX extensions (file_name.doc and file_name.docx)

• Microsoft Excel files with XLS and XLSX extensions (file_name.xls and file_name.xlsx)

• Microsoft Visio files with VSD extension (file_name.vsd)

10 Navigation menu

Page 14: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

Uploading a FileTo upload a file:

1. Click the specific CID number on the Profile CIDs page. The CID dashboard page appears.

2. Click the down arrow on the top left.

3. Click Upload under Actions. The File Upload window appears.

Note: The Upload option is only available before you submit a CID.

Figure 10. Uploading a file

4. Click Browse to select a file and click Open.

In the File Upload window, click Browse and select the file to upload. The files supported are .jpg,. jpeg, txt, pdf, doc, docx, xls, xslx, and vsd.

Note: You can upload a maximum of 10 files which are a total size of 10MB.

Figure 11. File upload window

Navigation menu 11

Page 15: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

The uploaded files are displayed in the File Upload window.

Downloading a fileTo download a file, click the Download icon.

Deleting a fileTo delete a file, click the Delete icon.

12 Navigation menu

Page 16: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

TrackingThe Tracking window displays all the actions performed on the CID, from the time it is created until it is archived. You can access Tracking from the navigation panel.

Figure 12. Accessing tracking

Tracking logs the date and time of actions performed on the CIDs. These include:

• Creating CIDs.

• Status changes of CIDs from one stage to another (Active, Submitted).

• Uploading files.

• Deleting files.

• Generation of output files after submitting a CID.

• Generation of output file after a factory personnel submits a CID.

• Archiving CIDs.

At every stage listed in the tracking section, HPE Smart CID sends notifications over email to all the email IDs listed in the Customer Info and HPE Contact Info sections.

Figure 13. Tracking CIDs

Navigation menu 13

Page 17: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

Tracking CIDs Submitted by Other UsersBy default, you can only view or edit CIDs submitted by you from the dashboard.

You can also view CIDs, if your login email ID is any of the following fields:

• HPE Primary Contact

• Pre-Sales Contact

Log in with your email ID and password and search for the CID to view or update its details.

Output filesWhen a CID is submitted, HPE Smart CID generates JSON, XML, XLS, and ZIP files (if the CID is created using the SSET guidance ID). You can access any of these files from the Output Files section in the nav-igation panel.

Figure 14. Accessing output files

To access output files:

1. Click HPE Smart CID.

2. Click Output Files.

3. Click the Download icon next to the specific file.

4. Click OK.

14 Tracking CIDs Submitted by Other Users

Page 18: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

Uploaded filesFiles that are uploaded can be accessed by factory personnel by clicking Uploaded Files in the naviga-tion panel. This option is enabled for factory personnel only.

Figure 15. Accessing attachments

Click Uploaded Files to view and download attachments. To download a file click on the Download icon.

Figure 16. Downloading attached files

Action menuThe Action menu contains the following sub-menus:

• Submit

• Delete

• Archive

• Clone

Action menu 15

Page 19: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

Submitting a CIDFor submitting a CID, refer to “Submitting a CID”.

Deleting a CIDYou can delete a CID if the CID is no longer valid. To delete a CID:

1. Click the CID number.

2. Click Actions.

3. Click Delete.

Figure 17. Deleting a CID

4. Click Yes in the Delete Confirmation window to delete the CID.

Figure 18. Delete confirmation window

Note: You can only delete the CIDs which are in the Active state. You cannot delete the CIDs that are submitted.

16 Action menu

Page 20: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

Archiving a CIDAfter a CID is factory-submitted, it can be archived. Archiving a CID moves the CID from the Profile CIDs list to Archived CIDs list.

To archive a CID:

1. Click the CID number and on the Profile CIDs page.

2. Click Actions.

3. Click Archive.

Note: You can archive a CID only after it is submitted. This option is disabled when the CID status is Active.

Cloning a CIDYou can clone a CID to copy all the details of an existing CID to a new CID. When cloning, all the details are copied except the:

• HPE Sales Order Number

• HPE Sales Quote Number

• Guidance ID

You need to enter these details manually into the cloned CID form.

To clone a CID:

1. Open an existing CID.

2. Click Actions.

3. Click Clone.

Figure 19. Cloning a CID

4. In the Clone Confirmation window, click Yes.

Figure 20. Clone confirmation window

Action menu 17

Page 21: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

5. HPE Smart CID creates a new CID with these details and generates a new CID number. The status of the new CID is set to Active.

Figure 21. Welcome screen

You can make changes to the new CID and submit it.

18 Action menu

Page 22: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

3 Creating CIDsThe following steps outline the CID creation and submittal briefly.

1. The initiator initiates the CID process or workflow by selecting the ordered system on Smart CID.

2. The initiator then adds one or more contributors to that CID.

3. Contributors add all the required information in all the sections on Smart CID.

4. When all the information is complete and accurate, either the initiator or the contributor submits the CID.

5. Smart CID generates validation files from the submitted CID.

6. Factory uses this information to start building the system.

Creating a New CIDTo create a new CID:

1. Log in to Smart CID.

2. Click Start a new CID.

3. Select HPE Solution for SAP HANA SD Flex with 3PAR v6.0 from the menu.

4. Select Single Rack from the Classification dropdown.

5. Enter the HPE order number related to the CID (optional).

6. Click Start. This initiates the CID process.

Figure 22. Creating a new CID

Smart CID generates a unique ID for every CID that is created.

Creating a New CID 19

Page 23: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

HPE Solution for SAP HANA SD Flex with 3PAR v6.0 CID Dashboard

HPE Smart CID dashboard enables you to view and edit system and configuration details and status of each CID in one window.

Figure 23. HPE Smart CID dashboard

The dashboard view gives you the following details:

• CID number, system, status and current progress of the CID in percentage.

• Appliance details

• Customer information

• HPE Contact information

• Passwords to access servers, storage and switches

• Partition Information

• Network information

• HANA database details

• Action menu with Options Submit, Delete, Submit for Review, and Clone.

Appliance DetailsThis sections allows you to edit the following appliance details.

• Classification Mode (Regular or Dual Purpose)

• HANA Cockpit Server Required (Yes or No)

Note: By default all the changes made to the below common fields reflects to the respective fields in the network form.

• Common Timezone

20 HPE Solution for SAP HANA SD Flex with 3PAR v6.0 CID

Page 24: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

• Domain Name

• Default Gateway IP

• NTP Server IP1

• NTP Server IP2

• DNS Server IP1

• DNS Server IP2

Figure 24. Appliance Details

Note: The default values for Network and HANA DB are updated based on the values you provided in this page.

Note: After saving this form, Smart CID recommends you to visit the HANA DB and Network form to validate the generated values and change them based on requirement.

Appliance Details 21

Page 25: Smart CID User Guide · Smart CID User Guide HPE Solution for SAP HANA SD Flex Single Rack for 3PAR v6.0 Version 7.4 Abstract This document is intended for Pre- Sales, Account Managers,

Customer InfoThe Customer Info section has information about the customer.

Figure 25. Edit Customer Info window

Before providing customer information, select the required Ordered Outcome Level from the following.

• Only HPE Factory Express Integration; No HPE Rapid Deployment and no HPE COE Service ordered (2).

• HPE Rapid Deployment Service ordered; no HPE COE Service ordered (3).

• Both HPE Rapid Deployment Service and HPE COE Service ordered (4).

• If you have a HPE order number and required to link with the current CID, click Yes. The HPE Order Details section appears and enter the following.

• HPE Order Number.

• If this order requires a deal specific request, click Yes and enter DSR ID.

• In the Customer Contact Info section, enter the following.

• Company name

• Customer contact information (Name, Title/Position, Contact, Company Email, HPE Passport ID, Street Name, Building Details, City, State, ZIP Code, Country, and Region).

• Customer technical information section, enter the following.

• Name (First Name, Last Name)

• Title/Position

• Phone number

• Email address

• Hours of Availability (Optional)

If the shipping address is the same as the address in the Customer Info section, select Yes. If the ship-ping address is different, select No and enter details in the Customer Shipping Info section.

• To save the changes, click OK.

22 Customer Info

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HPE ContactThe HPE Contact section has information about HPE personnels such as primary contact, Pre-sales contact, GID technical contact, and deployment contact. Click Edit to enter or update HPE personnel details in the HPE Contact section.

Figure 26. HPE Contact Info

• To save the changes, click OK.

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PasswordsThe Passwords section lists the default usernames and passwords for all the components.

Figure 27. Passwords window

• Click Show Passwords as text to view passwords.

Note: Password should not contain special characters.

Note: All the passwords entered in the passwords form are temporary. Smart CID recommends you to update passwords of all the components after setting up the system at the customer site. Once you update all passwords, click OK.

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Partition InformationThe Partition section enables the user to enter the consolidation and partition of racks.

Figure 28. Rack consolidation

To consolidate Rack:

1. Select the number of chassis.

2. Enter the Number of Servers.

Note: Number of servers cannot be more than number chassis selected in the step 1.

Figure 29. Consolidation

3. Select the Server from the drop-down.

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4. Select the Rack management control from the drop-down.

5. Click Save.

A Partition page appears where you can chose the partition number.

6. In the Partition page, enter the number of partitions.

Note: Number of partitions cannot be more than number of chassis selected in the Consolidation page.

Figure 30. Partition page

7. Select the Partition type and Memory size from the drop-downs.

8. Click Save.

Note: If you select PMEM memory in the Partition Layout form, the Restrict Max Persistent Memory (in GB) field appears under HANA DB > Instance List.

NetworkThe Network settings window allows you to enter and edit network configuration and settings for your system. Following are the sections in network settings that need to be configured:

• Network List

• Common Information

• Device Configuration

• Rack List

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Network ListThis tab displays the complete networks list based on the appliance details. This list comprises of net-works details as per the values entered in partitions section.

Figure 31. Network List tab

This tab displays the following networks details.

• Management Internal Network

• Management External Network

• Management Storage Network

• Management iLO

• HANA Client Access Network

• HANA Data Provisioning Network

• HANA Replication Network

• HANA Backup Network

• HANA Shared NFS Network

• HANA Internal Network

• ServiceGuard Quorum Network

• ServiceGuard Heartbeat Network

This tab provides following details for each network.

• Vlan ID

• Vlan Name

• IPv4 Network Prefix

• Subnet in CIDR

• Uplink Interface

Note: To delete the network, click the Remove icon.

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Adding New NetworkThe Add Network option allows you to add networks manually as per requirement.

To add a new network:

1. Click Add Network. This adds a new empty row below existing network list.

2. Enter the details and click Save.

Note: You can add maximum 18 networks to the solution.

Adding Routes The Add Routes option allows you to add additional routers details for selected networks.

To add new route:

1. Click Add Route. A list of static routes connected in the solution are displayed.

2. To add a new route for required network, click specific Add New Route.

Common Network InformationIn the common network information section, enter the following.

1. In the FlexFabric 5900AF 48G 4XG 2QSFP+ IRF L1L2 section, enter the following details

• Timezone Name

• Timezone

• Optional fields- Daylight Saving Time (DST), Domain Name, Default Gateway IP, NTP Server IP1, IP2, DNS Server IP1 & IP2.

2. In the FlexFabric 5945 48SFP28 8QSFP28 IRF section, enter the following details.

• VLAN ID for Device Management Port

• Timezone Name

• Timezone

• UTC+00:00

• Optional Fields- Daylight Saving Time (DST), Domain Name, Default Gateway IP, NTP Server IP1, & IP2, DNS Server IP1 & IP2.

3. In the StoreFabric SN6600B 32Gb FC Switch section, enter the following details.

• VLAN ID for Device Management Port

• Timezone Name

• Timezone

• Optional Fields- Daylight Saving Time (DST), Domain Name, Default Gateway IP, NTP Server IP1, & IP2, DNS Server IP1 & IP2.

4. In the ProLiant DL360 Gen10 8SFF NC section, enter the following details.

• VLAN ID for iLO Management Port

• Timezone

• Optional Fields- Domain Name, Default Gateway IP, DNS Server IP1 & IP2.

5. HPE 3PAR StoreServ 8000 Storage.

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6. In the Superdome Flex Server section, enter the following HPE embedded Rack Management Con-troller (eRMC) / Rack Management Controller (RMC) details.

• VLAN ID

• Timezone

• Optional Fields- Domain Name, Default Gateway IP, NTP Server IP, DNS Server IP1 & IP2.

7. In the Operating Systems information section, enter the following information.

• Linux Operation System:

• Linux Distribution

• Timezone

• Optional Fields- Domain Name, Default Gateway IP, DNS Server IP1 & IP2.

• Windows Server operating system:

• VLAN ID for iLO Management Port

• Timezone

• Primary DNS Suffix

• Optional Fields- Domain Name, Default Gateway IP, DNS Server IP1 & IP2.

After saving the Common information form, A Racks page appears with Rack details.

Figure 32. Rack details page

To Configure Rack details:

• Click the Rack #. A Device Configuration tab of a specific rack is displayed.

Device Configuration (Rack-#)This tab enables the user to specify the rack configuration that is created based on the order question-naire.

• FlexFabric 5900AF 48G 4XG 2QSFP+ IRF L1L2

• FlexFabric 5945 48SFP28 8QSFP28 IRF L3L4

Network 29

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• SN6600B Fibre Channel Switch

• ProLiant DL360 Gen10 8SFF NC (HCS)

• ProLiant DL360 Gen10 8SFF NC (CMS)

• 3PAR StoreServ 8400 4N A5

• Superdome Flex Server

Note: If you select Dual Purpose classification in appliance details, 3PAR StoreServ 8400 4N A3 is added to the device configuration list.

FlexFabric 5900AF 48G 4XG 2QSFP+ IRF L1L2This enables the user to enter the following details:

• Network Management (In band/Out-of-Band)

• IP Address

• Subnet in CIDR

• System NameIRF Domain ID

• To Save the changes, click Save.

FlexFabric 5945 48SFP28 8QSFP28 IRF L3L4This enables the user to enter the following details:

• Vlan

• IP Address

• System Name

• IRF Domain ID

• To Save the changes, click Save.

SN6600B Fibre Channel SwitchThis enables the user to enter the Network SAN Devices details based on the order questionnaire:

• Vlan

• IP Address

• Switch Name

• To Save the changes, click Save.

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ProLiant DL360 Gen10 8SFF NC (HCS)This tab enables the user to enter the HPE ProLiant DL360 Gen 10 8SFF NC HCS ILO and HPE Pro-Liant DL360 Gen 10 8SFF NC HCS Linux OS details.

Figure 33. HPE ProLiant DL360 Gen10 8SFF NC - HANA Cockpit Server (HCS)

ProLiant DL360 Gen10 8SFF NC (CMS)This tab enables the user to enter the HPE ProLiant DL360 Gen 10 8SFF NC CMS ILO and HPE Pro-Liant DL360 Gen 10 8SFF NC CMS Linux OS details.

Figure 34. HPE ProLiant DL360 Gen10 8SFF NC - HANA Central Management Server (CMS)

Network 31

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HPE 3PAR StoreServ 8400 4N A5This tab enables the user to enter the HPE 3PAR StoreServ 8400 4N A5 and HPE 3PAR StoreServ 8400 4N A5 VSP details.

Figure 35. HPE 3PAR StoreServ 8400 4N A5

• To add a new virtual file server, click Add Virtual File Server.

Note: You can add up to 16 file servers.

Superdome Flex Server This tab enables the user to enter the HPE embedded Rack Management Controller (eRMC) 01, HPE Baseboard Management Controller (BMC) 01, and HPE n Partition #1 details based on the inputs given in the Partition form.

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HANA DBThis section allows you to specify the HANA database configuration information for the chassis selected in the partition. This HANA database configuration information is collected from the following tabs.

• Common Information.

• Instance List.

Common InformationThis tab allows you to enter the following basic details.

• SAP_SYS Group ID

• SAP_ADM User ID

• SAP_ADM Password

• VLAN ID of External Network

After entering the details, click Save.

Instance ListThis tab displays the HANA database instances list based on your inputs.

Figure 36. HANA DB Instances List

To modify HANA DB instance,

• Click required DB in the SAP System ID column.

Note: For production instances (System usage), the default LUN provisioning is a THICK provisioning (pre-allocating capacity).

To add new instance:

1. Click ADD DB. A new DB form appears and enter the following details.

• Instance Type

• Support Package Stack

• Storage

• System Usage

• Instance Number

• Use all memory

• Restrict Max Memory(in GB)

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• Use all persistent memory

• Restrict Max Persistent Memory

• System ID (SID)

• SID Group ID

• SID_ADM User ID

• SID_ADM Password

• System Password

• Volume Provisioning

• Virtual File Server Index

• Create Initial Tenant

2. SAP HANA server-side data encryption. Enter the following details.

• Root key backup password

• Enable Data Volume Encryption

• Enable Log Volume Encryption

3. You can also add SAP HANA Components to the existing SAP HANA database instance. The follow-ing is a list of components that can be added:

• Client

• Studio

The Client component is installed by default.

You can also replicate SAP HANA components to the existing SAP HANA database instance.

Note: The Restrict Max Persistent Memory (in GB) field appears only when you select PMEM memory in the Partition form.

Figure 37. HANA DB Instance List

After entering details, click Save.

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4 Submitting a CIDAfter all the system and configuration details are entered, the CID is ready for submit. You can also sub-mit a CID for review if your region has Submit for Review enabled. The Submit for Review link is enabled in the Actions menu.

Submit for ReviewTo submit a CID for review, click Actions and click Submit for Review. The CID will be submitted to a panel of experts who can check if the data entered in the CID is correct or complete.

Note: The Submit for Review feature is available only for EMEA region users.

Review ProcessWhen a CID is submitted for review, an email is sent to the reviewer with the CID details. Once the CID is in review, it is locked for review. The following figure gives a summary for the Submit for Review pro-cess workflow.

Figure 38. Review process workflow.

When a CID is in review and if changes are to be made in the CID, the reviewer adds comments in the Reviewer Comments section and sends the CID back to the creator of the CID. The creator makes the changes suggested by the reviewer and submits the CID.

Once the CID is submitted for review, the reviewer logs in to the CID and reviews the CID information.

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A reviewer can enter review comments in the Review comments menu.

Figure 39. Review comments menu

If the CID details require no change, the reviewer click Accept and the CID returns to the reviewed state with an email notification sent to the creator.

If the CID details require a change, the reviewer enters comments in the reviewer comments section and clicks Reject. The reviewer then sends it back to the creator of the CID.

The creator makes the required changes and resends the CID to the reviewer for review. Once the reviewer accepts the changes submitted by the creator, the CID can be submitted.

Note: If a reviewer rejects a CID, entering comments in the reviewer comments section is mandatory.

Once the CID is reviewed and ready for submit, click Actions and click Submit.

Figure 40. Submitting a CID.

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HPE Smart CID validates all the entered information. If there are incomplete sections, or missing infor-mation, or errors, it prompts you to complete those sections before submitting.

Enter any missing information and verify that it is complete and accurate. Enter comments or special instructions in the comments field.Validating information before submitting a CID.

Figure 41. Submit CID

After you submit a CID, you can no longer edit it and the information is available in a read-only mode. Its status changes to Submitted.

Note: After you submit a CID, if you need to edit or update CID information, send an email to [email protected] to change the status from Submitted to Active. You can then update the CID and submit it.

Reopening submitted CIDsWhen a CID is submitted, it is locked for editing. No changes can be made at this stage. If the CID needs additional changes or updates, the CID needs to be reopened. To reopen a CID, click Actions -> Reopen from the CID dashboard.

Note: The reopen feature is available only to users with special administrator privileges. Send an email to [email protected] for administrator privileges.

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5 Smart CID supportWe welcome your feedback. Smart CID is committed to providing you help and support that meets your needs. You can reach us in one of the following ways:

• Email support

• Smart CID Resource Center

Email supportFor critical issues that need immediate attention, send an e-mail to [email protected]. Our support personnel will contact you and help you resolve the issue.

Smart CID documentationHPE is committed to provide documentation that meets your needs. To help us improve the documen-tation, send any errors, suggestions, or comments to CSS Documentation Feedback ([email protected]). Include the document title and version number when submitting your feedback.

Related documentationThe documentation set for this release is available on HPE Smart CID website. In addition to this docu-ment, you can find related documents and training material on the website:

https://smartcid.itcs.hpe.com/Training/#docs

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42 Smart CID documentation