Smart CID

V4.0

July, 2017

HPE ConvergedSystem 500 v5.0 (Skylake)

Agenda

– Smart CID

– Key Features

– Supported Systems

– Getting Started

– Creating a CID on Smart CID

– Attaching Files

– Viewing CID data

– Submitting a CID

– Reopen a CID

– Notifications

– Q&A

Smart CID

– Web Based Unified Experience - simplified, progressive and dynamic.

– User-friendly and Intuitive Interface.

– Built-in Validations – to ensure that information entered is complete and accurate.

– Auto-generated XML files.

– Centralized Information - single place to store and retrieve information.

– Inline Help - progressively discloses the required information – guiding users to provide the right data in the right field.

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Key Features

Centralized Information

– Smart CID is Web-based and is accessible* from a Web browser.

– Customers* can access Smart CID too.

– Multiple people can collaborate by entering or updating a CID on the Web.

– Auto-generated validation files are available centrally – for Integration Centers and can be reused at any time.

*Valid credentials are required to access CIDs in Smart CID.

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Key Features

CID Simplified

– Information is grouped logically in tabs on the dashboard.

– Smart CID displays only the relevant forms for a given solution.

– If there are inter-dependencies across forms, Smart CID redirects users to fill CID information in the correct sequence.

Validations

Smart CID has built in validations that check if the CID information is complete and in the right format. Some examples are:

– All required information is filled in the right place.

– IP address formats, duplicate IP addresses, hostnames (character length, dots, hyphens, underscores)

– Email ID and phone number formats

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Key Features

Collaboration

Smart CID allows users to collaborate with each other to enter the right information for each CID.

– Every CID has sections to enter Customer contact information and HP contact information.

– Every email ID entered in these sections can access the CID.

– These CIDs are visible in the user dashboard.

– Every time a CID is created or submitted, an email is sent to all the email IDs in each contact section.

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HP ConvergedSystem CS500 for SAP HANA

Version 2.0(Ivy Bridge)

Scale Up

Scale Out

Version 3.0(Haswell)

Scale Up

Scale Out

Version 4.0(Broadwell)

Scale Up

Scale Out

Max Scale Out

Version 5.0 (Skylake)

Scale Up

Supported Systems

not in scope for this session

CS700 for Virtualization

CS900 for SAP HANA

Regular

Dual Purpose

Serviceguard

Regular

Dual Purpose

Getting Started

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Getting Started

– Smart CID can be accessed from a Web browser.

https://smartcid.itcs.hpe.com

– If you are an HPE employee, click HPE. Smart CID authenticates your email address from the HPE corporate directory.

– If you are a customer or a partner, click Customers and Partners and sign in with your user name and password on the HPE Passport web page.

– If you do not have a HPE Passport account, follow the instructions on the HPE Passport web page to create a new account. Log in to HPE Smart CID with your new passport account.

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Workflow

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Smart CID Workflow for CS500 v5.0 (Skylake) for SAP HANA

Enter HP Contact Info• HPE Primary Contact• HPE Pre-Sales• GID Technical Contact• Deployment Contact

Smart CID Workflow StartPre-Sales or Account Manager (Initiator) initiates CID workflow.1. Selects CS Solution. 2. Enters HP Sales Order # (not

mandatory).3. Creates a new CID.

Enter Customer Info• Customer Details• Customer Contact• Installation Site Details• HP Order Details

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2

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Passwords • Smart CID auto generates

passwords. • Open Passwords to view.

The CID is in Active state and each section can be updated and edited. After all the information is entered, and complete, the CID is ready for SUBMIT.

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Network• Enter Network Information• Use Partial Save option to save

partial data and update at a later stage.

HANA DB• Enter HANA DB information

Submit• Configuration XML files are

generated. • CID is locked for editing.

Emails are sent to all mail IDs in Contacts. XML files are generated. All the CID information is available in XML from the Output Files.

Default IP addresses, usernames and passwords are generated.

Smart CID Workflow End• Integration Center downloads

configuration files from Output Files.

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Access to

CID

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CS System build begins in Factory.

Important• This is a general Smart CID workflow.

Different regions may have their own workflow/process.

• Sections can be updated in any sequence depending on availability of information. 11

Appliance Details• Select appliance size.• This can be changed as long as

the CID is in active state.

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Submit for Review • CID is ready for review by experts.• Send emails from Outlook to experts

to check correctness of information.• Once reviewed, CID can be

submitted.

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Creating a New CID

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Creating a new CID

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1. Log in to Smart CID

2. Click Start a New CID.

3. Select the Solution.

4. Select configuration.

5. Select Appliance Size.

6. Select Classification.

7. Click Start.

Smart CID dashboard

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Profile CIDsLists CIDs associated with a user including• CIDs created by the

user.• CIDs where user is

listed as a contact.

Smart CID dashboard

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Summary• Lists details of all

sections of the CID.• Has the option of

download information in Excel.

Upload• Upload Excel, PDF,

JPG, GIF and Visio files.

• Has a limit of 10MB.• Useful for DSR orders.

Tracking• Lists details and

important actions performed during the lifecycle of the CID.

Smart CID dashboard

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Status• Displays the current Status

of the CID.

Progress • Displays the progress of

the CID.• CID can be submitted after

this is 100%.

Output Files• Link to access output XML

files.

Uploaded Files• Link to view and download

uploaded files.

Smart CID dashboard

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ActionsPerform the following actions on the CID:• Submit• Clone• Delete• Archive• Reopen

Notifications

Session• Session ID (who is

logged in).• Option to log out.

HelpLinks to • User Guide• Release Notes• Important Notes• Visio Diagrams

Appliance Details

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• This section contains details about the appliance.• Add appliance details such as Processor Type, Storage Option,

CPU Socket, Memory Slots, DIMM Size, Appliance Memory, and Virtual Rack.

• Based on the values selected in the CPU Socket and Memory Slots fields, the value of the Appliance Memory is calculated and displayed.

Contact Information

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• You can enter up to 5 email IDs separated by commas in Customer Contact Info.

• All email IDs have access to the CID.• Only HPE Primary Contact is mandatory. You can enter details for

the other contacts at a later stage.

Passwords

– Passwords are auto populated. Click Edit to view and generate default passwords.

– This is a required step even if you are not changing the passwords.

– Click the Show passwords as text checkbox to view passwords.

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HANA DB

– This section is used to add database instances.

– Click Add Instances to add additional database instances.

– Enter OS distribution and Instance information in the Instance Type Info, General Instance Info, and Other Info sections.

– Supports up to 32 instances.

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Network

– Enter Network related information here.

– Mandatory information needed in Management Network and Common Network information sections.

– Validation of IP addresses and subnet ensures that the information entered is accurate.

– Default IP addresses are auto-generated for device configuration.

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Network

– Other networks can be either shared networks or standalone networks.

– Network sharing rules are built in Smart CID to ensure that the right networks are shared.

– When networks are not applicable, select Not Applicable.

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Attaching (Uploading) Files

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Attaching files to a CID

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Attachments in the following formats can be attached or uploaded to Smart CID.

– Image files in JPG and JPEG formats (*.jpg,*.jpeg).

– Text files (*.txt)

– Microsoft Word files (*.docx and *.doc)

– Microsoft Excel files (*.xlsx and *.xls)

– Microsoft Viso file (*.vsd)

– Portable Document Format (*.pdf)

Note: When you clone a CID, files attached to the original CID are not copied in the cloned CID.

Viewing CID Data

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Summary View

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Click Summary to view all the CID information.

Submitting a CID

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Submitting a CID

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– After all the required details are entered, click Actions and Submit to submit the CID.

– Once you submit a CID, the CID is locked for editing.

– Notifications are sent to all the email IDs specified in Customer Info and HPE Contact sections.

– Output XML files are generated.

Submit for Review

– When all the information is entered, the CID creator can submit it for review by experts.

– Contact your experts over email with the CID number and other details.

– Experts have access to all CIDs. Once they review and make any changes, the CID can be submitted for factory.

– CID can be modified when it is in review stage.

– If the CID does not need a review, it can be directly submitted.

30Note: This option is only available for certain regions in a solution.

Smart CID pre-submit validation

– Smart CID checks if all the information is entered before the CID can be submitted.

– You can submit the CID only after all the required information is filled in.

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Output files

– When a CID is submitted, Smart CID generates XMLs file that are used for configuration.

– You can access the file from the Output Files section.

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Accessing attachments

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– Factory/Integration Center personnel can access attached files from the Uploaded Files section.

– This section is visible only if a user is logged in using Factory credentials.

Note: When you clone a CID, files attached to the original CID are not copied in the cloned CID.

Reopen (Unlock) a CID

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Reopen (Unlock) a CID

– Submitting a CID locks it, and no changes can be made. Special user permissions are required to unlock a CID. These are assigned to a user’s login credential.

– Send a mail to smart-cid-admin@hpe.com to enable unlocking permission.

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Reopen

Re-opens a submitted CID.

Sharing CIDs and Collaboration

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Collaboration

Smart CID allows users to collaborate with each other to enter the right information for each CID.

– Every CID has sections to enter Customer contact information and HP contact information.

– Every email ID entered in these sections can access the CID.

– These CIDs are visible in the user dashboard.

– Every time a CID is created or submitted, an email is sent to all the email IDs in each contact section.

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Notifications

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Smart CID sends email notifications at the following stages of the CID workflow:

– CID is created

– Customer Contact Information is added

– HP Contact Information is added

– CID is submitted.

– This information is also available in Tracking.

Notifications

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Cloning, Deleting and Archiving CIDs

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Cloning, deleting and archiving CIDs

Cloning a CID

– Cloning a CID replicates all the information from one CID to another.

– Order number is not replicated – a cloned CID needs a new order number.

– Attachments are not copied from one CID to another.

Deleting a CID

– Deleting a CID removes the CID from the Profile CIDs list.

Archiving a CID

– Old and submitted CIDs can be archived. This moves these CIDs from Profile CIDs page to Archived CID page.

Tip:

– Create a “template” for each configuration and clone them to change only required sections of the cloned CID.

You can only clone CIDs to replicate an existing CID. You cannot close across solutions:

• Scale up to Scale out• 128 GB to 1TB

Cloning, deleting and archiving CIDs

Clone CID• Replicates all the

information from one CID to a new CID.

• Only HPE Order number and attachments are not copied.

Delete CID• Removes CID from the

Profile CIDs page.

Archive CID• Moves submitted CIDs

from Profile CIDs to Archived CIDs.

Issues, Enhancements and Feedback

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Support, Issues, Enhancement and Feedback

Smart CID Resource Center:– Issues can be logged at the Issue Track site:

https://ent302.sharepoint.hpe.com/teams/scid/Lists/IssueTrack/AllItems.aspx

– Email Support – send an email to smart-CID-team@hpe.com.

Q&A