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MBA 374: SERVICE ORIENTED ARCHITECTURE (SOA)&ITIL

Credit Units: 03

Course Objectives

SOA is a core part of the service-oriented computing platform that brings with it new concepts,

technologies and challenges. First two modules of this paper will explore key parts of this

platform to provide well rounded coverage of the multi-faceted world of building service-oriented automation solutions. Now days providers of IT services can no longer afford to focuson technology and their internal organization, they now have to consider the quality of the

services they provide and focus on the relationship with customers, SOA provides you with

customer's perspective of IT's contribution to the business.

Pre-requisite: For understanding the subject a student need to know the architecture of IT,Tools of IT, Virtual environment, 3 tier, 4 tier architecture, web enables services

Course Contents

Module I: SOA Concepts

Introduction to SOA, Common characteristics of contemporary SOA, dimensions of SOA,Misperceptions about SOA, benefits of using SOA, Explaining the business values of SOA,

From XML to Web services to SOA, SOA Standards and specifications, SOA architecture ,

Architectural elements, location, platform ,security, interoperability, format, The enterprise

service bus.

Module II: Project planning Aspects of SOA

Explaining business value of SOA, Why do companies need SOA, Refining SOA Characteristics

(platform, location, protocols, security, service model etc ).Web Services and Primitive SOA,

Web Services and Contemporary SOA, SOA and Service Orientation, Service Layers. SOAProject planning aspects., SOA Technical governance, SOA Project roles.SOA And project

planning aspects, Need for SOA governance, Strategic directions of SOA, SOA Technical

governance, SOA Project roles and project phases

Module III: IT Service oriented analysis and design

Service Management as a Practice, The Service Lifecycle, loose coupling, strong cohesion,service granularity, specification of services, business constraints of SOA( Operating ranges,

legal constraints, INDUSTRY Business standards), Technology constraints ( operating

environment constraints, access constraints, expertise constraints)Run time qualities(Performance NFRs, scalability integrity NFRs, Security NFRs)Non runtime qualities

(manageability NFRs, Disaster recover),Introduction to ITIL

Module IV: Securing SOA environment

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Architectural considerations for an SOA Security model, concepts and elements of

security(integrity, confidentiality, identity and authentication, message authentication),managing

SOA Environment, Service level agreement considerations,, SOA management products,Business performance and business service management for SOA, Convergence of SOA And

Web 2.0, software as a service , web technologies in SOA (CLIENT SIDE TECHNOLOGY,

SERVER SIDE TECHNOLOGY, WEB SERVICES, MASHUPS), Tools for SOA and web 2.0

Module V : Case studies in SOA Deployment

Case study in insurance and banking industry (its business challenges, solution and

implementation of SOA, Impact of their project, Lessons learnt). Case study of SOA in

governance services ( its business challenges, solution and implementation of SOA, Impact oftheir project, Lessons learnt). IBM as a role model for successful development of SOA

Learning outcome:

Upon successful completion of this course, the student will be able to:

1. Identify and understand role SOA2. Through understanding of various ways for creating interoperability and reusability3. Know SOA Library4. Corporate and successful implementation of SOA

Examination Scheme

Components CPA TP Q/S A ME EE

Weightage (%) 5 5 5 5 10 70

References

Cerf V et al (2010) Service Oriented Architecture (SOA) Compas; Pearson Education SOA Concepts - Technology and Design, Pearson Education

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