social data insights panel - sic2012

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How Big Brands Turn Social Data to Insights How do large brands listen and engage with millions of customers and billions of conversations across social channels to gain measurable business insights? Learn from leading marketers who have created industry changing models that support their product launches and major campaigns. How are they communicating the impact of social media to executives and establishing consistency in measurement across a large enterprise? What works/ doesn’t work? How are they measuring success and what can marketers learn from them? What’s next?

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Page 1: Social Data Insights Panel - SIC2012
Page 2: Social Data Insights Panel - SIC2012

How Big Brands Turn Social Data to InsightsJulie RezekWunderman

Ariel Dos SantosMicrosoft

Adam SchoenfeldSimply Measured

Anil BatraKBM Group

#SIC2012

Page 3: Social Data Insights Panel - SIC2012

Julie RezekWunderman

Page 4: Social Data Insights Panel - SIC2012

The social habit

52%have a social media

profile on one or more networks 8%

use Twitter

51% use Facebook

46,000,000Americans check social media sites several times a day

1 in 4 follow brands, products,

or services

80%use Facebook to engage

with brands

56% own smart phones

64% update their status on a mobile device

Source: “The Social Habit” by Edison Research

Page 5: Social Data Insights Panel - SIC2012

Every minute of the day…

YouTube users

upload 48 hours of new video

Facebook users share 684,478 pieces of content

Twitter users send over 100,000 Tweets

Brands and organizations receive

34,722 “Likes”

Instagram users share

3,600 new photosFoursquare

users perform 2,083

check-ins

Wordpress blog owners

publish

347 new blog posts

The mobile

web receives

217 new users

Email users send

204,166,667 messages

Consumers spend

$272,070 on web

shopping

Source: Domo

Page 6: Social Data Insights Panel - SIC2012

Social impact on creating action

Page 7: Social Data Insights Panel - SIC2012

Ariel Dos SantosMicrosoft

Page 8: Social Data Insights Panel - SIC2012
Page 9: Social Data Insights Panel - SIC2012

HAPPY

SAD

CURIOUS

Page 10: Social Data Insights Panel - SIC2012

Adam SchoenfeldSimply Measured

Page 11: Social Data Insights Panel - SIC2012

Market Context Beyond the Buzz Words

Convergence Consistency

Page 12: Social Data Insights Panel - SIC2012

Anil BatraKBM Group

Page 13: Social Data Insights Panel - SIC2012
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