social intranet afternoon
TRANSCRIPT
Social Intranet Afternoon
Stockholm Jan 22nd 2015
Ambientia is a
consulting, design and
application
development company
that creates
web and mobile
applications for the
digitization
of our customers’
businesses
ManagementConsulting Service Design
Software Development
Industrial Internet
SocialIntranet
DigitalProcesses
ApplicationLifecycle
Management
Web Solutionsand
E-commerce
Agile Digital Business
In brief
5,7 M€
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4,4 M€
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9,5 M€
On the Tekniikka&Talous
magazine’s ”99 most promising
companies” list
Among TietoViikko magazine’s
250 largest IT companies
On the Deloitte Technology Fast
50 list every year
Growth company
Founded in 1996
100 professionals
5 offices around Finland
95% of customers would
recommend Ambientia to
business associates (research
Reconos 2014)
Rating Alfa (Asiakastieto)
Ambientia
Technology Partners
Atlassian is a leading knowledge
and task management solutions
provider, whose applications are
being used by 40 000 companies
Leading Agile Solutions
Atlassian Platinum & Enterprise Expert
Ambientia is one of the few
Platinum & Enterprise level
partners in the Nordics.
Our service offering
includes consulting,
licenses, application
development, hosting,
information security and
support.
Comprehensive Service Offering
Ambientia’s Atlassian solutions
are used by e.g.
Introduction to Social Intranets
www.ambientia.fi
Social intranet is not a digital bulletin board or news channel,
but a whole digital office
www.ambientia.fi
What does a social intranet mean?
• Social intranet is an everyday tool for everyone –like email – not just a news broadcasting channel
• Distributed content creation• By default, users have rights to edit and comment all
content
• Publishing news made easy for everyone
• Social tools to support both collaboration and information management• Not just discussion forums
• Openness and transparency• Visibility to the whole organization – working transparently
• Work and fun cannot nor should be separated completely
www.ambientia.fi
How to rock your social intranet implementation
www.ambientia.fi
#1
Always start with the business
www.ambientia.fi
#2
Design it for the users
www.ambientia.fi
#3
Know that it’s never completely ’done’
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www.ambientia.fi
• Follow-up• Implementation
• Design
DEV. CYCLE1. Goals & Concept
2. Platform & Features
3. Usage & Community
Creating a Social Intranet with Confluence
www.ambientia.fi
Lay a strong foundation
www.ambientia.fi
• History in a wiki - Social is ”built-in”
• Simple basic structure
• Straightforward user permissions
management
• Often sneaks into organization as the users’
tool of choice
• Excellent integration with JIRA
Build up walls and decorate
www.ambientia.fi
• Boost your information arcitecture with space categories, megamenus and linking users to spaces/categories
• Improve the look & feel without compromising version upgradability
But don’t do it without experienced architects, builders and designers
www.ambientia.fi
• Business-driven approach and user-centered design create the added value
• Atlassian expertise to ensure effective technology implementation
• Comperehensive and long-term intranet partner for our customers
Our project roadmapfor a Social Intranet
1. From business strategy to intranet
goals and principles
2. User profiles and user stories
3. Information architecture
4. Content governance model
5. User interface and visual design
6. Training and go-live
7. Support and continuous development
www.ambientia.fi
Design Implementation
Project guidelines
www.ambientia.fi
Don’t waste time on extensive requirements definition – focus
on results, do pilots and prioritize
www.ambientia.fi
Don’t build on assumptions – do research, analyze and question
(even your own thoughts)
www.ambientia.fi
Start small – most important features first, add new ones
gradually
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See some examples of our implementations with Confluence+RefinedWiki
www.ambientia.fi
www.ambientia.fi
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www.ambientia.fi
Some of our Intranet customers
Finnair
F-Secure
Veikkaus (the Finnish national betting agency)
Finnish Ministery of Education and Culture
www.ambientia.fi
Key takeaways
www.ambientia.fi
Make sure your Social Intranet..
• Has a clear and justified role in employees day-
to-day work
• Helps implement company strategy
• Engages users to collaborate, share, learn and
innovate together
• Enforces company culture and sense of
community
• Is easy to use, simple to administrate and
constantly evolving
www.ambientia.fi
Aino HeiskaConsultant, Social Intranet Expert
@ainohei
+358 (0)50 597 9495
www.ambientia.fi