social media & integrated marketing programs: how to monitor, measure & demonstrate results...

18
Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Web 2.0 Conference San Francisco, March 30, 2011

Upload: annabella-heath

Post on 16-Dec-2015

214 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New

Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results

Web 2.0 ConferenceSan Francisco, March 30, 2011

Page 2: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New
Page 3: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New

1. Start with the End in Mind

Photo Credit: WeddingDish.com

Page 4: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New

2. Identify & Understand Your Audience

Page 5: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New

3. Fish Where the Fish Are

Page 6: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New

4. Key Performance Indicators

Photo Credit: SheKnows.com

Page 7: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New
Page 8: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New

5. Build Tracking, Tripwires & Milestones

Page 9: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New

6. Map Out a Plan

Page 10: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New

7. Establish Rules of Engagement

Photo Credit: U.S. Army

Page 11: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New

8. Nourish with Great Content

Page 12: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New

9. Monitor, Measure, Analyze, Tweak & Repeat

Page 13: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New

The Q4 2009 New York City campaign:

723 sales leads 900+ sweeps leads $1,067,000 in revenue (by close of Q4 2009) 114% year-over-year increase

Page 14: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New

The Q4 2010 Campaign:

35 interviews 594 articles 267,399 visitors to the site in 90-days directly from articles placed357 % year-over-year increase

Page 15: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New
Page 16: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New

Celebrity Judges

Page 17: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New
Page 18: Social Media & Integrated Marketing Programs: How to Monitor, Measure & Demonstrate Results Sandra Fathi President, Affect Strategies President, PRSA New

04/18/23

Contact Information & Resources:

On Slideshare – www.slideshare.net/sfathi

Sandra Fathi [email protected]

Twitter: @sandrafathi LinkedIn, Facebook: Sandra Fathi Web: www.affectstrategies.comBlog: www.techaffect.com