solution documentation with sap solution manager 7.1

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Solution Documentationwith SAP Solution Manager 7.1

ALM Solution Management, SAP AGNovember 2011



© 2011 SAP AG. All rights reserved.

Disclaimer

This presentation outlines our general product direction and should not be relie

purchase decision. This presentation is not subject to your license agreement or anwith SAP. SAP has no obligation to pursue any course of business outlined in this

develop or release any functionality mentioned in this presentation. This prese

strategy and possible future developments are subject to change and may be chan

time for any reason without notice. This document is provided without a warranty

express or implied, including but not limited to, the implied warranties of merchant

particular purpose, or non-infringement. SAP assumes no responsibility for errors o

document, except if such damages were caused by SAP intentionally or grossly neg




Agenda

1. Introduction and ALM Overview

2. Solution Documentation – Overview And Customer Benefits

3. Solution Documentation In Detail

1. Initial Solution Documentation

2. Reverse Business Process Documentation

4. Demo5. Outlook



IntroductionShort overview of Application Lifecycle Management (ALM)


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Orchestrated Accelerated Innovation

Run SAP Like

A Factory

ApplicationLifecycle

Management

Accelerated

Innovation

Orchestration

Cloud

New DB technologies

(ASE; SAP HANA)

Integrated M

Next Genera

Intelligence &

Integration

Validation

• Single sou

• Total Cost

• Protection

• Business Continuity

• Total Cost of Operations • Quality



Orchestrate Your Solution with SAP Solution Manager

Run SAP

like a

Factory M

SingleSourceof Truth

Integration

Validation



Solution Documentation: Overview

Introduction to Solution Documentation with SAP Solution Manager 7.1



Customer situation

Entering new markets

Increasing number of subsidiaries and acquisitions

Global business process harmonization and standardization is

becoming increasingly important in order to quickly adapt

business models and processes to dynamic market demands



Challenges

Unstandardized business pracross scattered business la

Different implementation ap

and strategies

Missing link between busine

documentation and technica

realization

No flexibility for business pr

adjustments leads to a long

benefit



What is Solution Documentation?

Key elements of Solution Documentation

Documentation of your technical system landscape

Documentation of systems, servers, databases and software

components, system roles

Documentation of your core business processes

Documentation of core business processes, related technicalobjects, programs, interfaces and custom code

Clearly structured in a 3-level hierarchy

Centrally accessible in SAP Solution Manager

Continously verified with Solution Documentation Assistant




Benefits from Solution Documentation

• Better positioning of IT in the eyes of the business: Create better visibility of the usag

of your business systems and on the realization of IT project specifications.

• Find optimization potential for IT investments: Do meaningful and targeted IT

investments through detailed information on the actual usage of business processes.

• Improve the degree of business-process documentation standardization: RBPD

analysis results show how close your business processes are to SAP standard processes

These results can be used for process optimization; and close-to-standard business

processes lead to lower costs, due to reduced maintenance efforts.

• Identify custom developments: If the analysis results show custom-development usage

they can be managed or reverted back to standard through SAP„s Custom Code

Management in SAP Solution Manager.

• Up-to-date, clearly structured and verified solution documentation: the foundation of

Application Lifecycle Management using SAP Solution Manager is to save costs through

usage of documented business processes in many other ALM areas.




Solution Documentation along the lifecycle

C

o m p l e t i o n & Q u a l i t y

Start of Project Go-live

Business

Blueprint

Solution Lifecy

Regular degradation

Reverse Business Process

Documentation

Operations

Project team

leaves

Server

crashes

IT notices that up-to-date

Solution Documentation is

required

Undocumented

changes

Best documentation

Average documentation

Re-Documentation




SAP Solution Manager – Key Capabilities & Pre-Requisites to Dep

SAP Solution Manager

Key Capabilities

SAP Solution Managercapabilities can be configured and

implemented based on customer

specific priorities and roadmaps

Individual services and guided

expert session for desired

configuration available

The 4 Stepsto fully exploit the value of


To achieve IT transparency

“Single Source of Truth”

To get access to specific SAP

Enterprise Support and SAP

Solution Manager capabilities

SAP Solution Manager enables you to establish a “Single Source of Truth” for the

support by your operations teams and organization

SAP

Support SLA

Custom Code

Documen-tation BusinessProcess

Documentation

ModificationJustification

Check

Custom Code

Maintainability

Check

Root Cause Analysis

for Custom Code

Test Workbench &

eCATT

Configuration

Content

Test

Content

Upgrade

(Delta Configuration)

Business

Process

Monitoring

AcceleratedInnovation Enableme

Template

Management

Change Requ

Management

Diagnostics

System

Monitoring

System

Administration

Technical SLA &

IT Reporting

Custom Development

Management Cockpit

Quality

Management

Service

Desk

Deploy (Q-Gate

Management, CTS+

Solution

Documentation

Assistant

4

3

ASAP

Run SAP

for Industries

Run SAP

for Technolog

SelectedCQCs*

Additional

CQCs*

Technical

Landscape

Documentation

1

2

Technical

Configuration of

Solution Manager

SAP Quality Center

by HP

SAP CPS b

Redwood




Reuse of Solution DocumentationReuse of business structure and related information in SAP Solution Manager capabilities

* Limited reuse of information

Blueprint

Structure

Tabs /

Tab content

Business

Blueprint

Solution

Configu-

ration

Testing System

Monitoring

Business

Process

Monitoring

Solution

Maintenance

Solu

Upg

Scenarios

Processes

Process

Steps

Project

Documents

Transactions

Configuration/

Development

Test Cases

E-Learning

Interfaces * *

Systems/

Servers

Logical

Component

Key ALM processes fueled by Solution Docume




Which tools can be used for Solution Documentation?

Business Blueprint (SOLAR01)

Initial documentation during regular project work

Upload via standardized interface possible

Solution Configuration (SOLAR02)

Enriching the documentation with configuration data

Solution (in the Solution Directory)

Reflection of the actual productive environment

Secured documentation with controlled maintenance

(check-in/check-out“)

Solution Documentation Assistan

Continous verification of the exis

Reverse documentation with pre

Enhanced Business Blueprinting

Graphical modeling of Business

Main tools for Business Process Documentation

In SAP Solution Manager 7.1




Use cases of Solution Documentation

Blue

ImplementaExecution

Optimization

Require-ments

Design

Deploy

Build &Test

Optimize

Operate

Application

Management

Require-ments

Design

Deploy

Build &Test

Optimize

Operate

Application

Management

Initial docReverse documentation



Initial Documentation




Business Blueprint

The Business Blueprint offers central, focused, up-to-date, and easy-to-under

core process documentation. The primary focus is to document the process ste

code, systems and interfaces.

3 levelhierarchy Business scenario

Business processes

Business steps

Interfaces

System information Transactions, custom developmeDocuments, links




Upload interface for initial upload of blueprint structure

documents

The following information can be uploaded from

external sources:

Business Blueprint Structure

Business Blueprint Structure Attributes

Project Documentation tab

Transactions tab

Business Functions tab

Configuration tab

Development tab

Test Cases tab

Training Material tab

How to work with the upload int

Export the structure, attributes and othe

template .txt files which contain content

your reference and can easily be edited

Microsoft Excel.

Create a Business Blueprint Structure fi

continue uploading additional content.

Detailed information can be found in the

Manager online help.

Initial documentation is automatically being build up by using implementation projects in SAP

To speed up this process, a new upload interface has been built into the Business Blueprint.




Upload interface: process flow

New functionalities in Releas

Create a project

Create structureUpload file

Maintain file

Upload file

Finalize businessblueprint

Create content

upload file

ProgramManagement

Business ProcessExpert

SystemAdministrator



SAP Business Process Blueprinting





SAP SolutionManager 7.1 as the

Single Source of Truth

SAP businessprocess expert

Non-SAP users

SAP businessprocess expert

SAP users





Business Process Library

Solution Composer Server

Project

DirectoryBPRSolution

Directory

New

Enhanced

BusinessBlueprint RCP

Client

Classic

SAPGUI

RESTful

Services

Federation of

Directory, SAP

and SOA Cont

Best-in-Class usable

RCP Client providing

Graphical modeling

capabilities

Co-existence

SAPGUI and n

client

Open Interface

to provide and

retrieve model

data

Modeling of N

and SAP Pro




SAP Business Process Blueprinting and SAP Solution M

SAP Solution

Manager

SAP ES Workplace

SAP NetWeaver

BPM

SAP ERP

Homegrown

3rd Party

Business Process LibrarySolution Composer Server

Enterprise ServicesRepository

Document Your Bu

Process Requirem

Processes

Adapt SAP best-pr

processes to meet

business best

Facilitate discussio

process implemen

optimization

Visualize Your Sce

Processes for bettecommunication an

scoping

Client: Eclipse RCP

Solution will be ava

SAP Solution Man

a pilot release

Business Pr

Blueprinting



Reverse Documentation




Business changes happen without planningTool supported reverse business process documentation

business changes

Discovered

Process model

dIdentification

viaReverse Business

Process

Documentation

“Real”

Usage




Reverse Business Process Documentation

Reverse Business Process Documentation (RBPD) allows the custom

easily re-document his business processes directly from his SAP systere-documentation is done by analyzing the actual usage of the system

supported by comprehensive analysis content pre-delivered from S


RBPD

Content*

SAP systemUsage analysis

Re-documentationSolution Documentation Assistant

* Powered by IBIS




RBPD steps

Perform

BusinessProcess Analysis

~14,000 inspections

executed to identify real

process steps used.

Business Process Step

Identification and Assignment

Analysis Results assign used

process steps in the Business

Process Repository automatically.

Custom Transactions cannot be

automatically assigned

Custom

Transactio Assignmen

Functional team

results and plug

transactions into

processes in the

Process Reposi

Id tifi ti f C B i P




Identification of Core Business Processeswith Solution Documentation Assistant

Solution

Documentation

Requirements

Identification of

core business

processes

Automatic

identification of

core business

processes

Identification of

potentiallyobsolete objects

Usage analysis

of customdevelopments

Automatic proc.mappingagainst

reference model

Systemlandscape

documentation

BusinessBlueprint

creation

Core Busi

processes

identified

Adaptation

business pr

analysis

SoDocA

Goal: Mission-critical support requires comprehensive documentation of existing solution, busin

processes, custom code, interfaces, and partner solutions.

Usage analysis

of businessprocesses

Identification ofdeviation from

reference model

Automaticusage analysis

based onpredefined rules




RBPD sets the course for...

…getting full transparency about real usage of S

with the most important business processes

…having a comprehensive representation of th

implemented and used business processes

…doing risk-based testing rather than testing ev

…having a quick and easy way to get business

documented in SAP Solution Manager

…having a central entry point to manage and m

solutions and processes

…enabling quick re-use of processes for planne

new implementations, upgrade, template-based r

…easily creating a central basis for further ALM

Reverse Business Process Documentation supports these

requirements and drives business efficiency



Solution Documentation

Assistant




Solution Documentation Assistant

Solution Documentation Assistant helps verifying and rating your business process documentation. Data basis is the u

of technical objects related to the business process structure. The usage frequency gives transparency about potentially o

clarity about mission-critical objects and is an excellent starting point for initial documentation as well.

Scope Analysis of template, implementation an

Analyzes usage of technical objects like

BADIs and custom developments

SQL statement analysis enables live sys

business perspective

Uses the existing SAP Solution Manage

system connections and technical statist

Benefits

Accelerates initial and reverse Solution D

Enhanced solution and usage transpare

Enables simple and fast system consolid

Standardization through comparison of b

different locations

Basis for optimized test planning

Cost-efficient through automated verifica

Documentation





The display of the usage frequency of technical objects gives you transparency about potentially

about mission-critical objects.

Customer situation Solution documentation to be updated before an upgrade

Housekeeping needed to ensure performance and more cost

Activities

Import a SAP Solution Manager dummy project in an analysi

Run the analysis

Check the usage frequency and identify potentially obsolete o

Verify results with business process objects

Use analysis results to update technical object in your solutio

SAP‟s solution

Identify obsolete objects, incl. custom code

Verify the technical objects solution documentation

Linked to rule database allows further check step enhanceme






Project

Analysis

Project Analysis

RBPD

Content


SAP Solution Man

Project

Update

Create



RBPD content

Strategic collaboration between SAP and IBIS



© 2011 SAP AG. All rights reserved. 36

Strategic collaboration between SAP and IBIS

Cooperation

IBIS provides business contentfor Solution Documentation Assistant

(SoDocA).

SAP and IBIS plan to

• continue enhancing the content, e.g. for

industry solutions

• extend capabilities for usage analysis in SAPsystems

IBIS offers supplementary customer-specific

RBE Plus analyses.

Advantages for SAP use

SAP will provide results

collaboration as standa

These services will be a

Enterprise Support, PS

MaxAttention customer

These services enhancoffering pertaining to ac

SAP process innovation

S f th RBPD C t t




Scope of the RBPD Content

Content:

• Enhanced assignment of transactions

• More than 1.200 SQL check steps

• Evaluation of master data usage

• Evaluation of process usage



Summary & Outlook

S




Summary

Solution Documentation in SAP Solution Manager

provides a foundation for Application Lifecycle Management

can be easily created

from scratch during an implementation or upgrade project

reverse documented from up-and-running systems with RBPD content from SAP

Is always up-to-date due to continuous verification with Solution

Documentation Assistant

Helps reducing costs through re-using up-to-date Solution

Documentation along the lifecycle and creating transparency about

the company„s business processes

Further Information




Further Information

SAP Public Web:

SAP Service Marketplace: http://service.sap.com/rbpd

Related SAP Education and Certification Opportunities

http://www.sap.com/education/

http://service.sap.com/rbpd



http://service.sap.com/rbpd




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