southern automotive journal july 2011
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Southern Automotive Journal provides news trends and perspectives to professionals in the automotive collision industry including, independent repair shops, collision shops and new car dealers. Circulation area includes the southeast United States. In-depth editorial coverage includes small business issues with a well-defined focus on business management, industry association news and concerns, local and national legislation coverage and EPA compliance issues. Each issue highlights a specific business with a dedicated article entitled "Supplier's Spotlight." Professionally written and produced, this four-color publication provides advertisers an insightful tool with which to reach a targeted audience.TRANSCRIPT
Vehicle Disclosure, Replacement Crash Parts
Consent Made a Priority by ASA Collision Leaders on Capitol Hill
SCRS Education Gearing Up for 2011 SEMA Show Florida Shop
Licensing Program Survives Deregulation Efforts
Georgia Auto Repair Tax Bill Still Alive
NADA Charitable Foundation Mobilizes Emergency Relief
Fund to Help Dealership Employees Recover from
Tornadoes
Volkswagen Inaugurates New Plant in Chattanooga,
Tennessee
Southern Automotive JournalP.O. Box 675097Marietta, Ga 30006-0009(770) 321-9920
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IN-HOME: Dec. 1, 2008
July 2011
PhoeniX Please Turn to Page 4
DEALER NEWS
COLLISION NEWS
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Jaguar XF
Volkswagen Routan
MECHANICAL NEWS
Sleek, innovative and exceptionally effi-cient: the Saab PhoeniX concept car showcas-es design features and technologies which will shape the next generation of cars from Saab. Based on an all-new architecture which will empower the next Saab 9-3 model, the PhoeniX introduces ‘aeromotional’ design: a visual evocation of the aerodynamic design principles and passion for innovation that inspired the creators of Saab’s first car, the iconic Ursaab, The PhoeniX embraces tear-drop, ‘liquid metal’ forms and a dramatic jet canopy-inspired glasshouse that gives fresh expression to Saab’s signature ‘wraparound’
Saab PhoeniX Concept: The Future is Already Hereand translucent ice-block design themes. The clean, muscular shape enables an exceptionally low drag co-efficient of just 0.25 and also explores the potential for airflow management through the use of distinctive, side-mounted ‘winglets’. Butterfly opening doors give easy access to a 2+2 cabin that blends simplicity with technology. It has a minimalist, ‘stripped out’ feel, including a new expression of Saab’s driver-focused layout and a world debut for Saab’s innovative IQon
FIAT of Birmingham
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Acura Jackson Acura 678.259.9500 877.622.2871 678.259.9555 Nalley Acura 770.422.3138 800.899.7278 770.590.4154Audi Jim Ellis Audi 770.955.2580 800.253.8242 770.952.6199 Nalley Audi 678.795.3500 877.625.5393 678.352.3450
BMW BMW of South Atlanta 678.479.4622 800.959.2241 678.479.4695 Nalley BMW 404.296.8644 800.622.2021 404.297.9134
Chrysler Akins 770.868.5229 877.322.4734 Jim Burke 205.320.7320 866.320.7320 205.458.4452 Benchmark 205.823.5237 800.633.4304 888.815.5238 Hayes 770.963.6263 800.241.8124 770.237.8174Ferrari Ferrari Maserati of Atlanta 678.802.5000 800.522.2345 678.802.5018FIAT FIAT of Birmingham 205.823.5237 800.633.4304 888.815.5238Ford Akins Ford 770.868.5229 877.322.4734 Allan Vigil Ford 770.960.1208 800.324.3814 770.960.6268 Gwinnett Place Ford 770.813.6825 866.665.9318 770.622.6156General Motors/Saturn Ivan leonard Chevrolet 205.823.5428 800.239.5100 205.979.3048 Rick Hendrick Chevrolet 678.957.5300 888.339.7278 678.957.5310Honda Gwinnett Place Honda 678.957.5151 800.277.8836 678.957.5156 Nalley Honda 770.306.4646 800.367.9834 770.306.4640 Tameron Honda 800-467-0699 205-443-7656Hyundai Jim Burke Hyundai 205.320.7320 866.320.7320 205.458.4452 Tameron Hyundai 800-467-0699 205-443-7656Infinti Nalley Infinti- Marietta 770.281.8645 877.625.5392 770.281.8646 Nalley Infinti- Decatur 404.292.0831 800.522.3324 404.296.8701Izuzu Jim Burke 205.320.7320 866.320.7320 205.458.4452 Jaguar Jim Burke 205.320.7320 866.320.7320 205.458.4452 Nalley 770.664.4408 800.328.4833 770.664.4338
Maserati Ferrari Maserati of Atlanta 678.802.5000 800.522.2345 678.802.5018
Mazda Jim Ellis Mazda of Marietta 770.590.4468 800.543.4647 770.795.0645 Med Center Mazda 205.271.2040 877.342.8876 205.471.2045
Merecdes-Benz Atlanta Classic Cars 678-924-4249 800-241-6086 678-924-4257
Mini Mini of South Atlanta 678.479.4622 800.959.2241 678.479.4695 Mitsubishi Jim Ellis Mazda of Marietta 770.590.4468 800.543.4647 770.795.0645Nissan Jim Burke Nissan 205.320.7320 866.320.7320 205.458.4452 Nalley Nissan 404.292.4774 800.647.7278 404.297.6962 Lexus Nalley Lexus Marietta 770.514.7408 800.966.5398 770.590.4132 Nalley Lexus Roswell 678.795.2050 877.495.3987 678.795.9606 Porsche Jim Ellis Porsche 770.216.7580 888.685.3280 770.216.7560
SAAB Jim Ellis SAAB of Marietta 770.590.4468 800.543.4647 770.795.0645
Subaru Jim Burke Subaru 205.320.7320 866.320.7320 205.458.4452 Troncalli Subaru 770.889.8951 800.646.9438 770.889.2545 Subaru of Gwinnett 678.584.7245 800.584.8727 678.584.7246
Suzuki Classic Suzuki of Birmingham 205.278.0000 205.278.3100 Suzuki of Memphis 901.347.4208 800.338.5481 301.347.4207 Toyota/ Scion Limbaugh Toyota 205.788.9390 800.239.5050 205.780.5215 Nalley Toyota of Roswell 678.832.4300 877.594.8696 770.552.2365 Volvo Nalley Volvo 770.951.1043 800.782.9313 770.933.0118 Volvo of Memphis 901.347.4208 800.338.5481 301.347.4207 Volkswagen Jim Ellis 770.955.2580 800.253.8242 770.952.6199
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Southern Automotive Journal July 20114 www.IneedOEMparts.com
PhoeniX From Front Cover
PhoeniX Continued on Next Page
infotainment and communications sys-tem. In true Saab tradition, there is also
a surprisingly versatile cargo deck. “The PhoeniX estab-lishes a new reference point for the future of Saab product design,” says Jason Castriota, Saab Automobile’s Executive Design Director. “It symbolizes a renaissance of the innovative spirit and passion that drove Saab to build its first car. We’re now taking the visual DNA for-ward with what we call ‘aero-motional’ design, adding emo-
t i o n , power and fluidity. This design aesthetic will shape and differentiate future mod-els in the Saab portfolio.”
Under its rippling bodywork, the 9-X SportCoupe deploys an innovative driveline, with an electrically-driven rear axle mated to a sophisticated 200 hp,
1.6-liter gaso-line turbo engine. The result is an intel-ligent, hybrid all-wheel-drive capabil-ity that enhances driving pleasure while
reducing fuel consumption. Combined cycle fuel economy and CO2 emissions are projected to be just 5.0 l/100 km and 119 g/km. Aeromotional design
The PhoeniX’s ‘aeromotional’ design theme is inspired by Saab’s aviation roots and draws expres-sion from Ursaab, the prototype designed by aircraft engineers that spawned Saab’s first generation of cars. The entire form of the PhoeniX is seemingly molded by the wind. Tightly-wrapped by a liquid-like skin, the teardrop cabin resembles a dark ice block and appears to erupt from the center of the mus-cular bodywork. Two prominent ripples flow along the hood into the disguised windshield pillars, as if barely able to contain a powerful structure underneath. At the rear, the dark screen also bursts through the outer skin of the rear deck, The
tapering form hints at the teardrop rear styling of Ursaab, while the ‘sawn off’, kamm tail echoes a form from Saab’s first coupé, the Sonett. The low, frontal styling features a stretched interpreta-tion of Saab’s signature three-port grille. A body-colored central wing is now dominant and, in keeping with the car’s minimalist design, LED headlamps are almost invisibly located at its tips. The new grille and hood forms are among the styling themes likely to be seen in future Saab production cars. Butterfly-opening doors provide enhanced access to the low-slung cabin. There are no vis-ible door handles or mirrors to disrupt airflow, and small cameras on slim stalks
‘Aeromotional’ design inspired by Saab’s aviation roots
Roof-mounted ‘winglets’ enable PhoeniX to cleave the air as efficiently as possible.
Southern Automotive JournalJuly 2011 5www.IneedOEMparts.com
PhoeniX From Previous Page
provide rearward vision. Roof-mounted ‘winglets’ enable PhoeniX to cleave the air as efficiently as possible. They chan-nel airflow from the side of the car and direct it across the rear deck, reducing lift forces for greater stability without increasing drag. Minimalist interior
In true Scandinavian tradition, the 2+2 cabin adopts a clean, minimalist look. It has the ‘stripped out’ feel of a competition car, with shell-like seats and metalized interior sections that mimic the exposed network of a rollover cage. Fresh expression is given to Saab’s tradi-tional, driver-focused instrument layout. A circular pod in front of the driver, shaped like the
afterburner of a jet engine, presents data in tandem with the head-up display. Angled at 45º to the driver, a separate module a c c o m m o d a t e s Saab’s advanced IQon infotainment and communica-tions system. For good ergonomics, the 8-inch touch-screen is as close to the driver’s finger tips as the steering wheel. Saab IQon (see separate release for full details) is a ground-breaking car com-munications platform using Google’s Android operating system. Based on pioneering ‘open innovation’ with third-party service providers and applications developers, it comprises an embedded computer platform which seamlessly connects to the internet when the car’s ignition is switched on. The touch-screen provides access to audio and entertain-ment streaming, online navigation, on-board music storage and smartphone-like downloading of applications. Red illumination for all instrument and ambi-ent cabin lighting brings warmth and emotion to the cabin. This includes the floor, where LED light tubes are exposed
by perforations in the black carpeting. It is all part of the new ‘aeromotional’ design strategy, incorporating ‘fire and ice’ effects. The PhoeniX’s curvaceous rear deck disguises a deep-opening tail-gate. It gives access to a flat cargo deck, including fold-flat rear seatbacks and a cargo track for adaptable load carrying. Efficient propulsion
Under its sculpted hood and beneath its cargo deck, the PhoeniX advances Saab’s rightsizing powertrain strategy. Its propulsion system combines a highly efficient, 1.6-liter turbo engine with innovative, electric rear wheel drive technology. The compact, all-alumi-num gasoline engine packs 200 hp and includes variable valve timing and lift
control, as well as start/stop functionality, minimal parasitic losses and a fuel cut-off func-tion. A stainless steel tank is fitted, which is lighter and less expensive than a conventional plastic design, The engine is supported by Saab’s innovative eXWD system. It comprises a rear drive unit housing a 25 kW (34 hp) electric motor/genera-tor powered by a small battery pack. Regenerative braking is used to sustain the battery’s charge. Now under develop-ment for the next generation of Saab cars, this hybrid pro-pulsion system enables the benefits of all-wheel-drive while also reducing fuel con-
sumption. Using a six-speed manual transmission, projected combined cycle fuel economy and CO2 emissions are just 5.0 l/100 km and 119 g/km. The driver can select one of three eXWD operating modes. The default Eco mode delivers optimal fuel and CO2 efficiency with power assistance to reduce load on the gasoline engine at low speeds; Sport mode includes maximum power assistance with torque vectoring across the rear axle for greater chassis control; and Traction mode enables optimal grip at take-off and in slippery conditions. Inside and out, the Saab PhoeniX show-cases new design directions and tech-nologies that will be part of forthcoming Saab products.n
Butterfly opening doors give easy access
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Mitchell 1 announces it recently entered into an agreement with the Dealer Services Group of Automatic Data Processing, Inc. , enabling the com-pany to sell Mitchell 1 OnDemand5.com Repair & Estimator to compliment ADP’s Service Pricing System, which is a quoting solution designed for the entire dealership fran-chise. This enhanced service will strongly benefit deal-erships by helping them to improve processes and sell more services and parts.
Mitchell 1’s OnDemand5.com expands ADP’s Service Pricing System beyond the primary fran-chise, allowing delivery of an “All Makes, All Models” estimating system. In addi-tion to the estimating system, technical service bulletins, specific vehicle diag-nostic diagrams and warranty times are included.
“According to the National Automobile Dealers Association (NADA),
ADP Dealer Services to Sell OnDemand5.com Repair & Estimatorthe fixed operations departments drive over $4 million of sales for the average dealership and those sales are at a high gross. Anyway you look at the numbers, fixed operations are crucial to all deal-ers’ success. OnDemand5.com Repair &
Estimator will help our clients transform the way they service vehicles and cre-ate more revenue opportunities,” said Clifton Mason, vice president of prod-uct marketing for ADP Dealer Services Group.
“We are very excited to work with ADP on providing additional service and parts department solutions to auto-motive dealerships,” said Gary Hixson,
Mitchell 1 product manager. “Our two companies share a successful track record of helping dealerships improve their processes and better service their fixed ops customers.”
Mitchell 1 OnDemand5.com is the end product of repair information that has been collected across the past nine decades and presented to customers in a consistent, easy-to-use format. OnDemand5.com includes diagnostics, repair, information, TSBs,
recalls, maintenance requirements, parts prices, labor times, vintage information, fluid types and volumes that have been reproduced directly from the original equipment manufacturers (OEM) pub-lished works. All this information is then combined to create the aftermarket industry’s best wiring diagrams, user tips and shortcuts that make up Mitchell 1’s OnDemand5.com web product. n
OnDemand5.com Repair & Estimator will help our cli-ents transform the way they service vehicles and create more revenue opportunities,”
Clifton Mason, V P Of Product Marketing ADP Dealer Services Group
Southern Automotive Journal July 20116 www.IneedOEMparts.com
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Southern Automotive Journal July 20118 www.IneedOEMparts.com
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Automotive Service Association (ASA) leaders met recently with key members of Congress and congressional staff to discuss the importance of vehicle safety inspection programs.
Less than half the states in the United States have any type of periodic motor vehicle safety inspection program. Of the states that have programs, several only require vehicle inspection when the vehicle is sold or transferred.
With current economic conditions, independent repair technicians have rec-ognized an increased number of neglect-ed repairs. This impacts the safety of the vehicle owner and passengers, as well as other highway users. In addition, it hurts
ASA Pushes Vehicle Safety Inspection Programs on Capitol Hillthe long-term value of the vehicle.
The National Highway Traffic Safety Administration (NHTSA) has not been involved in periodic motor vehicle safety inspection programs for many years. A Government Accountability Office report on “State Periodic Inspection Programs” stated NHTSA should provide states with research and information to help them initiate and improve state vehicle inspec-tion programs. NHTSA has not done so.
With Congress set to review high-way safety issues and transportation programs, ASA requested that Congress support federal incentives for states to establish periodic motor vehicle safety inspection programs or enhance current
state programs. A periodic motor vehicle safety inspection program would:
• Ensure the proper maintenance and safe use of older vehicles
• Provide for minimum inspection requirements of motor vehicles
While meeting with congressio-nal members and their staff on Capitol Hill last week, ASA members asked that Congress require NHTSA to conduct a national study of state periodic motor vehicle safety inspection programs, simi-lar to the studies conducted by the states of Pennsylvania and Missouri, and evalu-ate the impact these programs have on preventing injuries and the loss of life and property.n
Initiative collects old cell phones and turns them into talk minutes for sol-diers overseas. As part of its continuing mission to promote goodwill and the positive image of the collision indus-try, the National Auto Body Council (NABC) has announced support for a national program called, “Cell Phones for Soldiers”.
Cell Phones for Soldiers, which is
NABC to Facilitate Collecting “Cell Phones for Soldiers”Encourages Collision Industry Involvement
a registered 501c3 non profit organiza-tion, turns old cell phones into prepaid phone cards for soldiers overseas. The phones are sent to ReCellular, a lead-ing electronics sustainability firm, which pays Cell Phones for Soldiers for each donated phone—enough to provide an hour of talk time to soldiers abroad. To date the organization has raised almost $2 million in donations and distributed
more than 500,000 prepaid calling cards to soldiers serving overseas.
NABC is encouraging interested members and the industry at large to participate. One option for a shop is to volunteer as a drop-off point for the ini-tiative and periodically send the phones
Cell Phones Please Turn to Page 32
www.IneedOEMparts.com Southern Automotive JournalJuly 2011 9
Prof. Dr. Martin Winterkorn, Chairman of the Board of Management o f Vo l k s w a g e n Aktiengesellschaft, and the U.S. Secretary of Transportation Ray LaHood have inaugurated the new Volkswagen Group plant in the United States in the presence of prominent rep-resentatives from politics, business and the media. In Chattanooga, Tennessee, over 2,000 employees are to produce up to 150,000 vehicles per year. The plant sets new standards in terms of sustainable, resource-efficient pro-duction.
At the inauguration ceremony, which was also attended by Dr. Klaus Scharioth, German Ambassador to the United States, Bill Haslam, Governor of the U.S. State of Tennessee, Jonathan Browning, President and CEO of Volkswagen Group of America, as well as U.S. senators Robert Corker and Lamar Alexander, Prof. Winterkorn stated: “The Volkswagen Group has finally arrived as a local manufacturer in the United States. We are proud to be part of this great automobile nation as a producer, an employer and as a friend and good neighbor to people in the region.”
Since construction started in 2009, an automobile plant including body shop, paint shop, assembly facility, tech-nical testing center, academy for the initial and advanced training of employ-ees, and a supplier park with eight com-panies has been built on a 1,400 acre site in Chattanooga. The design pro-duction capacity of the plant is 150,000 vehicles per year. The manufacturing depth for the Passat produced here will be of the order of 85 percent. 1,700 people are already employed directly by Volkswagen in Chattanooga. 10,000 additional jobs will be created in the U.S. component supply industry.
Volkswagen is investing about one billion US dollars in the development of the facility at Chattanooga, which will be among the world’s most advanced and environmentally compatible automo-
Volkswagen Inaugurates New Plant in Chattanooga, Tennessee
bile plants. The new plant is in line with the highest requirements of the U.S. LEED (Leadership in Energy and Environmental Design) stan-dard, which lays down stringent provisions for the sustainable, envi-ronmentally compatible construc-tion of buildings.
One of the key measures taken at the plant is the use of a painting pro-cess without any filler, which reduces CO2 emissions by about 20 percent. Water effi-ciency at the plant also meets the most stringent requirements. Volkswagen has built the world’s first automobile paint shop to use a waterless separation pro-cess for topcoat application. Thanks to the use of collected rainwater, water consumption at the Chattanooga plant is also considerably lower than at facili-ties of a com-parable size. In addition, the U.S. plant is the first Volkswagen facil-ity to rely entirely on energy-saving LED systems for outdoor light-ing. The produc-tion buildings and offices are also equipped only with ener-gy-saving lamps controlled by motion sensors. The entire light-
ing system of the plant uses some 20 percent less energy than a comparable facility.
The United States is one of the world’s largest and most important auto-mobile markets. The new U.S. plant lays the founda-tions for Volkswagen to meet its target of boosting Group sales in the United States to more than a million vehicles per year by 2018 at the same time as winning a market share of about six
percent for the Volkswagen Group.The U.S. Passat from Chattanooga,
specially tailored to meet the needs of American customers, and the Jetta produced in Mexico are key elements in Volkswagen’s offensive in North America. The next generation of the iconic Beetle will pick up the threads of the brand’s legendary heritage in the U.S.n
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Direct 770-963-6263 • Toll Free 800-241-8124 • FAX 770-237-8174
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For Georgia dealer Jim Otwell, sup-porting the Ambassadors program of the National Automobile Dealers Charitable Foundation means more than just giving back to his community. It’s also a way to honor his parents and the legacy they left as the founders of his family’s 63-year-old dealership.
This year, Otwell named his late father, James A. Otwell, Jr., as an Ambassador with a $10,000 gift to the foundation in support of higher educa-tion in his home state. In 2006, Otwell created an ambassadorship in memory of his late mother, Dorothy H. Otwell.
“I wanted to honor my parents because if it weren’t for them I wouldn’t be here,” says Otwell, a former mem-ber of the National Automobile Dealers Association (NADA) board of directors
Georgia Auto Dealer Honors Family Legacy Through Ambassadors’ Programand dealer principal of Andean Motor Co. in Cumming, Ga., which his father began in 1948. Today, Otwell’s three sons rep-resent the third generation of the family business.
Through the Ambassadors’ pro-gram, Otwell supports Brewton-Parker College, a four-year, liberal arts Christian college in Mt. Vernon, Ga. With just more than 1,000 students, the small private college relies heavily on private dona-tions, Otwell says. Brewton-Parker hopes to raise $410,000 this year – almost twice its 2010 goal – to upgrade technology, maintain campus facilities and pay fac-ulty and staff salaries.
“Even though I don’t know who my donation is helping, it’s comforting to know that my gift is going to help some-one down the road, even after I’m gone,”
Otwell says.To become an ambassador, a
dealer, company, association or individ-ual makes a tax-deductible pledge of $10,000 to the foundation in their name or in recognition of loved ones, living or deceased. Donations of at least $1,500 are made to organizations of their choice every three years.
Today, there are a total of 513 Ambassadors who provide about $250,000 to organizations each year in the public or private sector, supporting a variety of causes, from emergency medi-cal services and education to job train-ing for adults with disabilities. This year, 155 Ambassadors will present grants to organizations of their choice. Since 1994, more than $1 million has been donated to organizations across the country.n
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Southern Automotive Journal July 201112 www.IneedOEMparts.com
Language in Florida House Bill 5005, entitled “Deregulations of Professions and Occupations,” that would repeal Florida’s law requiring the registration of motor vehicle repair shops, the Motor Vehicle Repair Advisory Council, and the regulation of motor vehicle repair has been omitted in a budget conference report.
The Automotive Service Association (ASA) organized a grassroots effort in
Florida Shop Licensing Program Survives Deregulation EffortsFlorida to support the current shop regis-tration law. Florida repair shops contact-ed their legislators in support of keeping the shop registration statute.
The Florida Motor Vehicle Repair Act was created to assist consumers with matters relating to motor vehicle repair shops. The Motor Vehicle Repair Advisory Council was established to advise and assist the Department of Agriculture and Consumer Services in carrying out and
reviewing the rules relating to the Florida Motor Vehicle Repair Act. The law applies to dealers of new and used cars, trucks and motorcycles; garages; service sta-tions; self-employed persons; truck stops; and paint, body, brake, muffler, transmis-sion, mobile repair and glass shops.
If the bill had been passed as was originally drafted, motor vehicle repair facilities would be deregulated. Before 1993, there were approximately 5,500
consumer complaints per year related to automotive repair. Resolutions for these complaints went through the state court system, a two- to three-year expen-sive process. During fis-cal year 2009-2010, there were only 1,743 complaints for the year, a 70 percent decrease since the start of the program. With the Florida population increas-ing 35 percent during that time, the effective decrease in complaints was actually closer to 80 percent.
The Florida Motor Vehicle Repair Act is self-funded by the automotive service industry, and helps to offset much of the cost for the call center for all of the motor vehicle related programs. The annual cost of the program for 90 per-cent of the shops is $50 per year.
There are more than 22,000 auto repair shops in Florida. The program as part of the Florida Motor Vehicle Repair Act is effec-tive, and successfully arbi-trates nearly 70 percent of all complaints within 60 days. Automotive Service Association supports the Florida legislature’s decision to delete these provisions from House Bill 5005.n
Southern Automotive JournalJuly 2011 13www.IneedOEMparts.com
With space for up to seven adults and their belongings, amenities simi-lar to those of a home theater, and a maximum towing capacity of 3,600 lbs, the 2011 Volkswagen Routan can go the distance without leaving anyone, or anything, behind. The Routan combines German sensibilities in design, fit and finish, with refined ride and handling characteristics, all while delivering out-standing value.
New for the 2011 model year, all Routans are powered by a new 3.6L engine mated to a six-speed automat-ic transmission which provides 283 horsepower and 260 lbs./ft. of torque. The 2011 Routan is equipped with a six-speed auto-matic transmission. Function follows form in the 2011 Routan with EPA fuel economy numbers of 17 mpg city and 25 mpg highway for the 3.6L. The Routan is offered in seven trim levels with pricing starting under $27,000, making it standout in the segment a true driver’s minivan.
ExteriorDistinctions continue along the
Routan’s exterior, with aggressive-ly angled headlights containing quad halogen lamps (High Intensity Gas-dis-charged (HID) units on the SEL Premium),
2011 Volkswagen Routan Offers Enhanced Features and New 3.6l Engine
complimenting a chrome trimmed grille. The SEL Premium also includes halogen fog lamps integrated into the lower front bumper. Depending on the trim level, matte black, body-colored, or chrome side mirrors and door handles are used. Splash guards and convenient full run-ning boards with skid-resistant surfaces can also be ordered. New for 2011, are stowable roof racks added to SE and SEL models, allowing quick and easy trans-formation. The Routan finishes with a spoiler and integrated third brake light sitting atop the rear hatch, uniquely
styled tail lamps, and an extra low bum-per with step plate to make loading and removal of items that much easier.
Chassis and SuspensionTo give the Routan its refined
European driving composure and han-dling, Volkswagen uses a rack-and-pinion steering system that provides increased road feel and enhanced response to the driver. Working in concert with the steering setup is a front suspension that gives the Routan its precision-tuned ride when traversing neighborhood corners, or taking long runs on the highway.
The S and SE models feature heavy duty rear shocks and coil-over springs that remain firm under heavy loads while
keeping occupants comfortable even through bumps in the road. With the SEL and SEL Premium packages, the rear suspension is
upgraded to a Nivomat® self-level-ing, ZF Sachs rear air suspension that provides the Routan with even great-er towing and hauling credentials (3,500 lbs. towing capacity versus the standard 2,000 lbs). Four wheel disc brakes (vented front and solid rear discs) combine with an advanced Anti-lock Braking System for added control and stopping superiority.
InteriorTo accommodate the needs of
Routan Please Turn to Page 30
2011 Volkswagen Routan can go the distance without leaving anyone, or anything, behind.
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The National Automobile Dealers Charitable Foundation has mobilized its Emergency Relief Fund to aid dealership employees recovering from the torna-does that devastated parts of Iowa and Alabama this Spring. Already, six people have received grants from the founda-tion to help them get back on their feet after losing their homes and most of their possessions. And the foundation con-tinues to seek donations to help more dealership employees in the South, as the need for aid rises.
Jack Leigh, former NADA director from Alabama and president of Leigh Automotive Inc., says the tornadoes on
NADA Charitable Foundation Mobilizes Emergency Relief Fund to Help Dealership Employees Recover from Tornadoes
April 27 left thousands in his community of Tuscaloosa, Ala., either without homes or with severe damage. Those whose homes were spared from total destruc-tion have been without power and hot water for more than a week.
At least two dealerships in Tuscaloosa suffered substantial dam-age, Leigh says, and many dealership employees are struggling to re-establish safe housing for their families. Leigh’s own dealership was unharmed, he says, but at least one of his employees was temporarily left without a place to live.
“I’ve got this great employee who had an apartment in one of the hardest-
hit areas of Tuscaloosa,” Leigh says. “He’s managed to find another apartment, but he’s really got nothing else, so money like this is extremely important at this time.”
The foundation’s emergency relief fund aids recovery efforts after natural disasters, such as flooding, hurricanes and tornadoes. Since the program start-ed in 1992, the fund has provided more than 7,500 dealership employees with financial assistance totaling almost $5 million. In 2008 more than $600,000 was distributed to dealership employees who suffered losses as a result of hurricanes Gustav and Ike and flooding in Illinois, Indiana and Iowa.n
Automotive Service Association (ASA) collision leaders included vehicle disclosure legislation and replacement crash parts notice and consent among top issues discussed recently on Capitol Hill. ASA members expressed support for H.R. 164, the "Damaged Vehicle Information Act," proposed by U.S. Rep. Cliff Stearns, R-Fla., chairman of the House Energy and Commerce Committee's Subcommittee on Oversight and Investigations. The act directs the U.S. Department of
Vehicle Disclosure, Replacement Crash Parts Consent Made a Priority by ASA Collision Leaders on Capitol Hill
Transportation's National Highway Traffic Safety Administration (NHTSA) to require greater disclosure of infor-mation relating to the market value and safety of damaged motor vehicles. H.R. 164 has been referred to the House Committee on Energy and Commerce.
In addition, ASA leaders empha-sized the need for consumers to have information about replacement crash parts, and explained that ASA's poli-cy for automotive replacement crash parts stresses that consumers should
have notice as to the types of crash parts used in repairing their vehicles and grant written consent of the use of these parts.
Throughout the day on Capitol Hill, ASA urged members of Congress to co-sponsor H.R.164 and also consider a requirement for written disclosure about the types of crash parts used in a repair, at the time of the repair; as well as a requirement for consumer consent in writing regarding the use of these parts.n
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Ford Intelligence Please Turn to Page 22
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As Ford’s fuel-efficient vehicles gain momentum in California, com-pany researchers are showcasing what could be next – intelligent vehicles that wirelessly talk to each other to reduce crashes and the billions of gallons of gas wasted in congestion each year.
Recently, Ford convened a panel of auto industry, transportation and tech-nology visionaries at Dodger Stadium to experience the technology and discuss how intelligent vehicles could soon lead to breakthroughs in a more sustainable transportation system.
“Intelligent vehicles are the next frontier of collision avoidance innova-tions that could revolutionize the driv-ing experience and hold the poten-tial of helping reduce many crashes,” said Sue Cischke, group vice president, Sustainability, Environment and Safety Engineering.
An October, 2010 NHTSA report on the potential safety benefits of vehicle-to-vehicle communications estimates that intelligent vehicles could help in as many as 4.3 million police-report-ed, light-vehicle crashes annually, or approximately 81 percent of all light-vehicle crashes involving unimpaired drivers. Experts say intelligent vehicles could be on the road in the near future.
Ford is the first automaker to build functional prototype vehicles to pre-view the technology, and is conducting
Ford Demonstrates Intelligent Vehicles That Use Wi-Fi And GPS To Wirelessly Talk To Each Other To Help Reduce Crashes And The Ever-increasing Time Drivers Spend In Cars
a series of events across the country to explore the real-life benefits and near-term feasibility to save drivers’ lives, fuel and time spent on the road. In addition to Los Angeles, Ford’s demonstration tour has stopped in Washington, DC and New york, Ny and San Francisco on June 1.
How it works: Ford’s vehicle com-munications research technology allows vehicles to talk wirelessly with one another using advanced Wi-Fi signals, or dedicated short-range communications, on a secured channel allocated by the Federal Communications Commission. Unlike radar-based safety features, which identify hazards within a direct line of sight, the Wi-Fi-based radio system allows full-range, 360-degree detection of potentially dangerous situations, such as when a driver’s vision is obstructed.
For example, drivers could be alerted if their vehicle is on path to collide with another vehicle at an inter-section, when a vehicle ahead stops or slows suddenly or when a traffic pattern changes on a busy highway. The sys-tems also could warn drivers if there is a risk of collision when changing lanes, approaching a stationary or parked vehi-cle, or if another driver loses control.
The possibility of reduced conges-tion: By reducing crashes, intelligent vehicles could ease traffic delays, which would save drivers both time and fuel
costs. Congestion also could be avoided through a network of intelligent vehicles and infrastructure that would process real-time traffic and road information and allow drivers to choose less con-gested routes.
According to Texas Transportation Institute’s (TTI) 2010 Urban Mobility Report, traffic congestion continues to worsen in American cities of all sizes, annually wasting nearly 3.9 billion gal-lons of fuel in 2009 and costing the average Los Angeles commuter $1,464. Leading factors in traffic delays are caused by accidents, breakdowns and road debris, TTI maintains.
“We are not far from the day when vehicles will operate like mobile devices with four wheels, constantly exchang-ing information and communicating with our environment to do things like shorten commute times, improve fuel economy and generally help us more easily navigate life on the road,” said Paul Mascarenas, vice president, Ford Research and Innovation and chief tech-nical officer. “A smart network of intel-ligent vehicles has the potential to ben-efit drivers in many ways.”
Ford hits the gas on vehicle com-munications: After a decade of research, Ford announced earlier this year an accelerated development of its intelli-
Southern Automotive Journal July 201118 www.IneedOEMparts.com
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Georgia House Bill 388, which aims to create a sales tax on services of many small businesses, is still alive in the Georgia Legislature. The bill, if passed, would be devastating to the automotive service industry, placing additional tax burdens on automotive maintenance, repair, auto body repair,
Georgia Auto Repair Tax Bill Still Aliveequipment installation services, brake repair, oil changes, motor tuneups, and engine repair and replacement, to name a few. ASA opposes this legislation.
Despite the fact that no action was taken on Georgia H.B. 388 before the Georgia Legislature adjourned, the leg-islation could be considered during the
special session later this summer.The Automotive Service
Association opposes the proposed auto-motive repair tax, and calls on Georgia independent automotive repairers and consumers to contact their respective representatives in opposition to the leg-islation.n
Automotive Service Association (ASA) collision leaders included the Insurance Modernization report in their top issues discussed recently on Capitol Hill. ASA members addressed how a key provision of the Dodd-Frank Wall Street Reform and Consumer Protection Act included a requirement for an insur-ance modernization report to the U.S.
Insurance Modernization Report Made a Priority by ASA Collision Leaders on Capitol Hill
Congress that was ASA-supported.Members also discussed the new
Federal Insurance Office (FIO), and the importance of the FIO.
ASA leaders made clear their support for the creation of the Federal Insurance Office and their opposition to attempts to repeal the requirement of an FIO report to Congress on insur-
ance modernization. ASA members also asked that Congress ensure that the FIO will allow collision repairer input in the insurance modernization report.
Overall, congressional leaders and staff members were made aware of the insurance modernization report’s importance to collision repairers, and were receptive to these concerns.n
Automotive Service Association (ASA) collision leaders met recently with top U.S. Environmental Protection Agency (EPA) Office of Compliance officials to discuss the EPA automotive refinishing regulation. In addition, ASA members briefed members of Congress on the new paint regulation during visits on Capitol Hill.
ASA supports the EPA auto refin-ishing regulation but has been con-cerned about some enforcement efforts in specific areas of the country. Some
ASA Leaders Discuss New Auto Refinishing Regulation with EPA Compliance Officialsstate environmental agencies have taken responsibility for enforcement of the regulation while others are leaving compliance matters to the U.S. EPA. This enforcement diversity has created some issues relative to the regulation. ASA’s collision leadership briefed the EPA on these issues.
One of the ongoing concerns is the regulation exemption for “Coatings applied from a hand-held device with a paint cup capacity that is equal to or less than 3.0 fluid ounces.” ASA worked
with the U.S. EPA in Research Triangle, N.C., and in Washington, D.C., in prepar-ing background for the auto refinishing regulation. ASA hosted the EPA at its trade show, the International Autobody Congress and Exposition (NACE), and in various ASA member shops around the country to help educate the EPA about shop systems, training and prop-er equipment. ASA will continue to work with EPA and state agencies on com-pliance issues for the auto refinishing regulation.n
www.IneedOEMparts.com Southern Automotive JournalJuly 2011 19www.IneedOEMparts.com
A sedan with the soul of a Jaguar sports car, the XF has won accolades and enthusiastic fans across the globe for its dynamic abilities and dramatic looks. Advances in light-ing technology have allowed the new 2012 XF model range to adopt the bold Jaguar design lan-guage introduced on the flagship XJ
sedan.Sheetmetal revisions to the grille,
hood and front wings incorporating new triangular side vents give the car a more muscular, purposeful appearance. The range-topping XFR receives its own unique, overtly assertive design to underline its performance potential while an alternative ‘Aerodynamic’ option is available on all other derivatives for a total of three dra-matically different styling options.
The headlamps now incorporate bi-function HID xenon technology that allows them to be much slimmer and more compact while still providing outstanding beam resolution. They also incorporate LED daytime running lights arranged in a distinctive Jaguar ‘J-Blade’ signature pat-tern for instant recognition.
The tail lamps have been entirely renewed and now extend onto the central portion of the trunk lid. These new units are now full-LED for stop, light and indica-tor functions and give the XF a distinctive
The New Jaguar XF Hits The Streets With Dramatic Design
night-time rear signature. Separating them is a revised trunk lid finisher with a gloss black lower edge for a cleaner appearance. The trunk also features power closure on all models.
‘The XF has rightly been recog-nized as a quintessential Jaguar sedan. It is purposeful yet elegant, with inher-ent sporting intent in its design. For the latest version we have been able to evolve and enhance that performance
character to make the XF the most visually dynamic car in its class.”
Ian Callum, Design Director, Jaguar Cars
It also continues the Jaguar tradition of innovation by offering a combination of technologies that anticipates automo-tive trends.
Key among the enhancements to XF is the introduction of the 2.2-litre AJ-i4D turbodiesel engine. The unit features low-friction pistons and a water-cooled turbo-charger to increase efficiency plus active engine mounts and modifications to the sump and block to reduce NVH levels. The result is not only Jaguar’s most fuel-efficient engine ever, but one which offers levels of refinement on a par with the pre-viously-fitted 2.7-litre V6 diesel and all the performance expected of a Jaguar sports sedan. Further refinement is assured on all models by the use of additional acoustic shielding and the use of computational
fluid dynamics to smooth exterior airflow.
Power output is 190PS with an impressive torque figure of 450Nm to provide the muscular perfor-mance expected of a Jaguar. Reaching 60mph in 8.0 sec-onds, the car will go on to achieve a top speed of 140mph.
The engine is perfectly comple-
mented by the all-new 8-speed ZF auto-matic gearbox. Specifically adapted for its first-time application in a Jaguar, the trans-mission offers a host of benefits including both improved acceleration and economy. Gearchanges are completed in just 200 milliseconds – four times faster than the average human resting heartbeat – while driver control is enhanced by the abil-ity to perform multiple downshifts using the paddleshift technology. The use of lightweight materials ensures the overall weight remains the same as the previous six-speed transmission, while improved pump design and gear control elements increase efficiency. Standard on all XF die-sel models, it reduces the CO2 emissions of the 3.0-litre V6 to 169g/km and improves fuel consumption to 44.8mpg.
Also making its debut with the 2.2-litre diesel engine is Jaguar’s new Intelligent
Jaguar XF Please Turn to Page 26
Dramatic design changes bring the XF’s exterior into line with the XJ flagship.
Southern Automotive Journal July 201120 www.IneedOEMparts.com
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I-CAR, the Inter-Industry Conference on Auto Collision Repair, recently hosted a “Repairability Summit” at the I-CAR Tech Centre located in Appleton, Wisconsin with members from several vehicle manu-facturers, national insurance providers, collision repairers, and other auto colli-sion industry experts. Members of the
I-CAR Pinpoints Best Practices for High-Strength Steel Repairs at Recent Repairability Summit
inter-industry discussed best practices and procedures as they relate to vehicle repairs and training requirements, spe-cifically focusing on best practices for repairing high-strength steels, which are becoming the norm on many of today’s vehicles.
The continual changes in high-
strength steels make aligning industry segment best practices more beneficial than ever to collision industry profession-als. Attendees at the Summit discussed specific procedures including anchoring,
Early Bird Registration Extended For 2011 I-CAR Industry Event - Featuring Keynote Speaker Peter Senge, PH.D.
I-CAR, the Inter-Industry Conference on Auto Collision Repair, has announced that early bird registration for its 2011 I-CAR Industry Event, themed “Technology & Education – Achieving New Heights,” has been extended until June 7. Early bird registration is $195 and will increase to $245 beginning June 8. The Event will be held July 19-21 in
Salt Lake City, Utah at the Sheraton Salt Lake City Hotel. Registration is available on the I-CAR website (www.i-car.com/meetings).
The keynote speaker at this year’s Event will be Dr. Peter Senge, Ph. D. He is a senior lecturer at the Massachusetts Institute of Technology and author of the widely acclaimed book, The Fifth
Discipline: The Art and Practice of The Learning Organization. Dr. Senge will discuss the importance of learning orga-nizations in today’s business world and how organizations can enhance the capacity of all people to work produc-
I-CAR Please Turn to Page 21
I-CAR Early Bird Please Turn to Page 22
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l -CAR From Page 20
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The Automotive Service Association (ASA) announces a new member benefit through an agree-ment with Demandforce, an automated marketing and communications system that allows independent repair shops to leverage technology to attract new business, increase loyalty and under-stand what's driving cars into the bays. ASA members will receive a special offer when they sign up for Demandforce.
Demandforce is designed to help the busy automotive professional thrive in the online economy through automated communications and two-way text messaging, online schedul-
ASA, Demandforce Announce Special Offer for ASA Membersing and satisfaction measurement. Demandforce also helps automotive repair facilitates build an online repu-tation by sending up-to-date business information and certified customer reviews to major search engines and Internet sites across the Web, including Google and Facebook.
"We understand that running an automotive repair facility can be com-plex and challenging, so we make it easy for shop owners and managers to use Demandforce to increase car counts, get higher average repair orders, and do more maintenance business," said Jordan MacAvoy, director of marketing,
Demandforce. "We look forward to serv-ing ASA members as one of the associa-tions newest benefit providers."
"ASA has always had a strong focus on marketing and communication, and providing tools to help members in their daily operations. Our agreement with Demandforce is in line with that focus," said Ron Pyle, ASA president and chief staff executive. "ASA works hard to provide members with numerous ben-efit options to help them stay successful in a changing industry."
For more information about the new ASA benefit or Demandforce, call Demandforce at (800) 246-9853. n
measuring, straightening, and complete and partial part replacement, as well as advanced joining techniques that will potentially become the standard for future collision repairs. The repair proce-dures and information discussed during the Summit will help lay the foundation
for a new I-CAR training course that is currently being developed for the inter-industry. More information on this course will be forthcoming.
Jason Bartanen, I-CAR Technical Director said, “Developing an effec-tive repair plan is essential to achieving a complete and safe repair and helps ensure that five-star crash ratings are not compromised. Having consistent meth-
odologies for identifying and analyzing damage and repair methods across the industry segments will enable I-CAR to provide individuals with training that is necessary and critical for today's colli-sion repairs. I-CAR was pleased to have this opportunity to have open dialogue and is looking forward to continued dis-cussions with industry experts on this important, evolving topic.” n
Southern Automotive Journal July 201122 www.IneedOEMparts.com
gent vehicle work, doubling its research investment and convening a new 20-member task force – consisting of com-pany planners, engineers and scientists from around the world with expertise in safety, eco-mobility, infotainment and driver conveniences. The goal is to define the next 10 years of safety, convenience and driver assistance, and strengthen the company’s position as the global industry leader in connected vehicle technology.
“While there are challenges ahead, the foundation of these smarter vehicles is advanced versions of technologies that are pervasive – Wi-Fi and crash avoidance systems that Ford has pio-neered in mainstream vehicles today,” said Mascarenas. “Intelligent vehicles could help warn drivers of numerous potential dangers such as a car running a red light but blocked from the view of a driver properly entering the intersec-tion.”
Speaking the same language: Ford is partnering with other automakers and the federal government, as well as local and county road commissions, to create a common language that ensures all vehicles can talk to each other based on a common communication standard.
This public-private partnership will include the world’s first government-sponsored driving clinics beginning in summer 2011, for which the com-pany will contribute two prototype Ford Taurus sedans. The DOT’s Intelligent Transportation Systems (ITS) will head the research, continuing to coordinate with a coalition of automakers organized by the Crash Avoidance Metrics Partnership (CAMP), which is a joint research group headed by Ford and General Motors. The partnership is working to develop inter-operability standards in advance of completing the research phase in 2013.
“Ford has laid the groundwork to give vehicles a voice with SyNC and Wi-Fi technology,” said Jim Vondale, direc-tor, Ford Automotive Safety Office. “Now we’re working with other automakers and government leaders worldwide to
develop common standards globally to bring intelligent vehicles to market quicker and more affordably.”
Vondale has been appointed by Transportation Secretary Ray LaHood to represent automakers on the ITS Advisory Committee. Mike Shulman, technical leader, Ford Research and Innovation, leads the government-industry techni-cal partnership as program manager for CAMP.
Laying the connectivity ground-work: Many of Ford’s current technolo-gies show how intelligent vehicles will be able to help drivers. For example, features that alert drivers to approach-ing hazards, such as Ford’s collision warning with brake support and Blind Spot Information System (BLIS®) with cross-traffic alert rely on radar sensors to detect vehicles or objects close to the vehicle.
“Ford has pioneered connectiv-ity in modern vehicles with SyNC,” said Shulman. “We believe advanced Wi-Fi for intelligent vehicles could be added to smartphones or GPS systems and simply connect to SyNC like today’s phones.”n
Ford Intelligence From Page 17
tively toward common goals. His work articulates a corner-stone position of human values in the workplace; namely, that vision, purpose, reflectiveness, and systems thinking are essential if organizations are to realize their potential. He has worked with leaders in business, education, health care and government.
John Van Alstyne, I-CAR CEO & President stated, “I-CAR’s role-relevant training is well positioned to positively contribute to industry wide needs, such as the evolution of vehicle technology, the increasing need for workforce knowledge and career development, and the significant need for businesses to continuously improve operating performance. Dr. Senge’s presentation will be beneficial to attendees interested in understanding how education and training directly impacts the framework for efficient, perfor-mance-oriented work environments.”
Van Alstyne continued, “During the Event, I-CAR will also announce plans for enhancing its service offering designed specifically for Career and Technical Schools and Colleges, as well as other important updates on I-CAR, including the progress made over the past year with the pre-miere of the I-CAR® Professional Development Program™. Attendees at the Event will also have the opportunity to attend informational ‘Tech Clinics’ presented by Vehicle Manufacturers including Porsche, Chrysler, and Ford.”n
I -CAR From Page 20
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Southern Automotive Journal July 201124 www.IneedOEMparts.com
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Last year’s SEMA Show marked the debut of the Society of Collision Repair Specialists’ (SCRS) advantageous Repair Driven Education (RDE) curriculum, which created industry buzz over the two days of educational offerings targeted specifi-cally for the modern-day collision repair professional. “The positive response we received from our attendees, speakers and SEMA Show management re-gard-ing our RDE series were very gratifying for our group,” noted SCRS Chairman Aaron Clark. “We were excited to have delivered what was perceived as a tre-mendous program for the industry in our inaugural year, and have worked hard since to harness the lessons we learned from the event to further amplify the program and offerings for 2011.” The 2011 RDE program has expanded into all 4 days of the SEMA Show, and will feature time slots in the afternoons, complimented by I-CAR educational offerings in the morning. In addition to the full suite of regular ses-sion courses featuring some of the most prominent and sought-after subject mat-ter experts, SCRS has added an evening headline presentation that is guaranteed to hit home with its at-tendees. “SCRS certainly is in touch with the fact that many in our membership base are overwhelmed by the pressures our industry faces today, more than ever in the past,” stated SCRS Executive
SCRS Repairer Driven Education Turns Up the Afterburners at the 2011 SEMA ShowDirector Aaron Schulenburg. “Shops today are forced to make decisions on a daily basis that impact both their shop and their market; and frankly, many of them feel the fatigue of fighting for their businesses on a daily basis. We wanted to bring in a speaker who we felt could help, could relate to that environment, and who could bring tangible guidance to the shops in a way that would both engage and entertain our au-dience, while giv-ing them tools and knowledge they can implement in their business as soon as they return home from the show.” After looking at numerous options, one presentation seemed best suited to hone in on the business con-ditions experienced by collision repair businesses, while providing the necessary guidance to bring value away from the RDE experience.On Thursday evening, November 3rd at 5:30 p.m., SCRS will introduce former U.S. Marine Corps F/A-18 Hornet Instructor, and “Top Gun” graduate Pilot Patrick “Lips” Houlahan with Afterburner, Incorporated (Afterburner). The Afterburner team con-sists of current and former U.S. Fighter Pilots who have intimate understanding of how critical it is to execute in fast-chang-ing and sometimes hostile environments. The high-energy, multimedia headline presentation they have prepared for SCRS is de-signed to help attendees use imme-diate business relevance to inspire repair businesses on how to achieve forward-
looking mission-oriented goals. The power of the program lies in the dynamic and powerful Flawless Execution Model because it is simple to use, yet it has lasting effects. you can’t always control the competition or predict the de-mands of your customers, but RDE participants will learn how to overcome these threats to maintain the flexibility they need to succeed in an uncertain envi-ronment.Afterburner’s highly skilled speakers have trained over 1.5 million managers and executives, from re-nowned companies such as Verizon, GE, ExxonMobil and H&R Block, to name a few. Flawless Ex-ecution consists of the simple, scalable continuous improvement process of plan, brief, exe-cute, and debrief. This business process creates accountable actions and enables organizations to: Plan quickly and effectively by tapping into the power of cognitive diver-sity. In just six steps, your team can pro-duce detailed plans based on individual accountability and team work; Brief to win by aligning your team to execute initiatives flawlessly through proper communication techniques; Execute by creating an execution rhythm, which drives individual account-ability; learn to identify and eliminate per-formance-draining Task Saturation;Debrief your team on the outcome, creat-
Southern Automotive JournalJuly 2011 25www.IneedOEMparts.com
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OEConnection LLC, the leading online parts and service exchange for the automotive industry, announced that it has signed an agreement to provide its core parts supply chain network solu-tion to SAAB Cars North America. In a move designed to enhance parts sup-ply chain performance and meet grow-ing demands for faster parts fulfillment, OEConnection will provide D2DLink − the industry’s most comprehensive web-based parts marketing and sourcing solution − to Saab’s network of approxi-mately 200 independently-owned and franchised dealerships throughout the United States.
Serving as a virtual parts ware-house, D2DLink will allow Saab dealer-ship parts departments to quickly and easily locate, buy, sell and market parts to fellow retailers throughout Saab’s U.S. dealerships. Saab joins numerous auto-
Saab Selects OECconnection As Provider Of Parts Supply Chain Technologymotive and non-automotive Original Equipment Manufacturers (OEMs) throughout the U.S., Mexico, and Canada that have embraced this technology. As with all OEConnection web-based solu-tions, the mission of D2DLink is to help dealerships sell more original equipment parts, increase customer satisfaction, and improve dealer parts department efficiencies.
Charles Rotuno, OEConnection President & CEO, said, “D2DLink is designed to speed parts delivery and vehicle turnaround while improving cus-tomer satisfaction for greater brand and dealer loyalty. Our expertise in web-based technology for the automotive industry allows us to provide Saab deal-erships with a solution to proactively manage their OE parts inventories.” He added, “By utilizing D2DLink, Saab deal-ers will create a virtual parts inventory,
accessible at any time from any location, and capable of improving dealer respon-siveness and overall performance.”
Gary Dagesse, National Sales Manager for Saab Cars North America (SCNA), commented, “Saab’s previous experiences with the D2DLink solution were very beneficial and ultimately increased parts sales and improved cus-tomer satisfaction. SCNA is excited to offer this solution to all of our U.S. fran-chise dealers.” He added, “This agree-ment with OEConnection represents an integral part of our growth strategy and demonstrates our commitment to improving Saab Cars North America’s parts supply chain infrastructure.”
The online parts supply net-work solution from OEConnection was on schedule to rollout to Saab Cars Automobile USA’s independently-owned and franchised dealerships last month.n
Jaguar XF From Page 19
www.IneedOEMparts.com
Stop/Start system, the first time this tech-nology has been seen in a premium diesel sedan. This automatically shuts down the engine in just 300 milliseconds when the car comes to rest, in order to improve fuel economy and CO2 emissions by between five and seven percent.
No driver intervention is necessary, with the engine management software analysing a host of complex factors in order to decide when the engine can safely be stopped. A Tandem Solenoid Starter with a dedicated secondary battery instantly restarts the engine as soon as the driver’s foot leaves the brake pedal, ensur-ing it is running optimally by the time the accelerator is pressed. In order to facili-tate this pro-cess, the gear-box features H y d r a u l i c I m p u l s e S t o r a g e , which sup-plies oil pres-sure to actu-ate the shift elements.
For the first time, all diesel vari-ants are also a v a i l a b l e with Jaguar’s A d a p t i v e D y n a m i c s system, allowing the enthusiastic driver to enjoy the car’s outstanding chassis control and discover the XF’s sporting soul.
Whether experienced from the driv-er or passenger seat, the cabin of the XF is a uniquely welcoming and stylish place in which to spend time, using high-end materials in a truly contemporary manner.
Continuing to feature such dramat-ic ‘surprise and delight’ elements as the JaguarDrive Selector that rises from the centre console and air vents that rotate to their open position when the starter button is pressed, the XF interior has also received a comprehensive update.
Revised front and rear seats incor-porate a ‘hoop’ feature on both squab
and backrest that improves not only their appearance but also the support it offers by increasing the seat’s profile. New hide colour combinations, veneers and head-lining choices increase the personalisa-tion options available to buyers. All mod-els benefit from a revision to the colour scheme on the centre console, fascia and steering wheel where the ‘Tungsten’ fin-ish is replaced by a more contemporary ‘Aurora’ theme.
The XF incorporates a formidable amount of technology but in true Jaguar fashion it is integrated seamlessly into the function of the car and controlled through a central seven-inch Touch-screen with a new polarising filter for better contrast viewing.
In order to reduce driver workload,
additional switches have been added below the Touch-screen to instantly switch between different functions while new graphics are based on those in Jaguar’s flagship XJ. The main driver instrument cluster is now a full-colour TFT unit for greater resolution and clarity.
Three new audio systems are offered on the XF, all of which represent a significant upgrade on those previous-ly available. Heading this up is a 1200W, 17-speaker premium set-up, from British audio experts Bowers & Wilkins, which offers concert hall-like sound reproduc-tion.
All audio systems can be specified with a hard-drive based satellite naviga-tion system that incorporates a ‘virtual’ CD multichanger allowing the owner to
‘rip’ 10 CDs at a time into the car’s memory storage and play them as if they were a physical music medium. The system also now offers a number of different options for connecting MP3 players; two USB ports, one of which is iPod specific and Bluetooth connectivity that allows music to be streamed from a smart-phone.
The majority of the car’s functions can also be con-trolled from the driver’s seat by Jaguar’s Interactive Voice functionality, which provides an intuitive interface for safe, hands-free operation.n
Southern Automotive Journal July 201126 www.IneedOEMparts.com
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Southern Automotive JournalJuly 2011 29www.IneedOEMparts.com
UNCOMN.TV Network and NEOSA (Northeast Ohio Software Association - The COSE Technology Network) hon-ored Charles Rotuno, President & CEO of OEConnection LLC, for his leader-ship and commitment to technology career awareness in Northeast Ohio. The award was presented at the May 17 “I.T. Future Vision Forum,” an event hosted by NEOSA and streamed live by UNCOMN.TV (www.uncomn.tv/live) from Pickwick and Frolic of Cleveland.
Rotuno received the recognition for enlist-ing OEConnection as the sole sponsor of Flannel I.T. {Information Technology jobs you’ll feel good in} - a web TV series from the newly-launched UNCOMN.TV Network. As the first of many industry-cluster shows to premiere on the Flannel Channel, Flannel I.T. features fun and engaging information about tech-nology jobs and careers in Northeast Ohio, and is tar-geted at college students and young professionals.
“We are committed to promoting technology degrees to local students and spreading the word that career-building jobs are available here for grad-uates,” Rotuno said. “These initiatives are vital for tech-nology companies such as OEConnection as well as the future of our region.”
Barbara Oney, President of UNCOMN.TV Network said, “We applaud Chuck Rotuno for stepping up to the plate and galva-nizing others in the region to participate in pioneer-ing programming. Thanks to OEConnection’s leader-ship, the Flannel Channel is successfully reaching this young professional audi-
OEConnection Receives Information Technology Community Leadership Awardence and engaging with them through the tools they use most: the internet and social media.”
Flannel I.T. recently completed a series of eight episodes featuring a sam-pling of organizations – OEConnection included – that employ I.T. professionals. In all, 27 Northeast Ohio companies, uni-versities and organizations are featured in
the short 7-10 minute episodes. Utilizing a blend of interview and game-show style formatting, the Flannel Channel offers weekly prize giveaways to encour-age viewer participation.
OEConnection Applications Manager, Brian Garlesky, accepted the award at the I.T. Forum on behalf of Charles Rotuno and OEConnection.n
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today’s families, the Routan features stan-dard 12V power outlets and an available 115V AC outlet for powering up phones, MP3 players, and game consoles. New perforated front row seating with pillow top armrests and second row captain’s chairs offer an increased level of lux-ury and comfort. The con-venience of a traditional minivan is here with up to 144 cubic feet of space available with the second row removed, and the third row stowed.
All 2011 Routan models include an all new leather-wrapped steering wheel with multi-func-tion controls, a leather-wrapped shift knob, and a full assortment of gauges to keep the driver in the know. Underfoot is a high-density carpet, complete with matching floor mats, which add to the overall interior appeal.
Additional intelligent storage solutions can be found with dual glove boxes, a floor console with cup hold-ers, an available highline console with a large storage compartment, available ceiling storage, door sill and rear quarter storage bins, various cargo nets, and a variety of coat and bag and purse hooks throughout. Airline style LED reading lights are ready in all three seating rows, while sunshades keep unwanted light from shining through the power win-dows on the SE, SEL and SEL Premium
models, in addition to standard privacy glass. For extra sunshine and fresh air, the SEL and SEL Premium add a power sunroof.
Convenience
For the 2011 model, G a r m i n ® Navigation is available for SE, while Sirius® Travel Link and integrated iPod® interface are added to Routan SEL w/Navigation. Detailed information for weather, ski-ing, fuel, movies, and sports is available with the Sirius Travel Link subscription. Additional functional features include a new fuel optimization switch allowing the driver to select an ECO mode which adjusts shift patterns to increase fuel
Routan From Page 13economy.
As in previous models, the 2011 Routan includes dual power sliding doors with power windows, power fold third row seating for extra storage room or “tailgating” function, and no less than thirteen cup holders.
Remote keyless entry with an available remote vehicle start system provides an extra level of comfort on a cold or hot day.
EntertainmentKeeping occupants entertained is
an easy task for the Routan, starting with an in-dash, MP3-compatible CD player with an AM/FM stereo, an aux-iliary input for connecting other audio devices, and six speakers on the S model.
The SE includes a 6-disc DVD changer and B l u e t o o t h ™ c o n n e c t i v -ity, which can be comple-mented with a comprehen-sive package that includes a large touch screen display, rearview cam-
era, 30GB hard drive, USB connectiv-ity for multimedia devices and drives, music and photo storage and playback, a second DVD player for the rear seat-ing area, auxiliary A/V inputs, six speak-ers, wireless headphones, a pair of ceil-ing-mounted, 9-inch LCD screens, and a remote control.n
The Routan's interior combines German sensibilities in design, fit and finish.
Contributors
Dennis Martin
Ami Vonesh
Joyce Ethridge
Russ Heaps
Southern Automotive Journal,Inc.P.O. Box 675097
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Volume 15 Issue No. 7
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Michele TuckerEditor
Southern Automotive Journal (ISSN: 1092-6321) is published monthly by Southern Automotive Journal Inc. P.O. Box 675097, Marietta, Ga 30006-0009.SAJ accepts no responsibility for the opinions, views statements of the authors or for claims made by advertisers. Views expressed by writers are not necessarily those of the publication. Subscription: $12.00 per year.
No representation is made as to the accuracy or the completeness of the information provided by this publication. Entire contents copyright 2011. All rights reserved.
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EPA Postpones Effective Date of Proposed Boiler Regulation The U.S. Environmental Protection
Agency (EPA) is seeking additional public feedback and gathering more informa-tion on the final standards for boilers and certain solid waste incinerators that were issued in February of this year. Therefore, the regulations to reduce toxic pollution from boilers and incinerators are being delayed indefinitely.
The delay comes as a result of peti-tions and requests from a number of stakeholders. The impact of the post-ponement essentially ensures that busi-nesses do not have to comply with the rule until the EPA pursues further public comment and issues a new and final regulation.
According to the EPA, the delay of the implementation of the regulation is another setback for a rule that will prevent thousands of health conditions such asthma or heart attacks; however,
the agency said “these additional oppor-tunities for public input will ensure that any final standard will be informed by input and feedback from key stakehold-ers including the public, industry and public-health communities.”
The EPA has estimated that there are more than 200,000 boilers operating in industrial facilities, commercial build-ings, hotels and universities located in highly populated areas and communities across the country. For every $5 spent on reducing these pollutants, the public will see $12 in health and other benefits, the EPA estimates.
Under current law, both on- and off-specification used oil can be recy-cled through use as fuel in boilers, industrial furnaces and space heaters. Approximately 113 million gallons is used for heating purposes by approximately 100,000 small businesses across the U.S.
in used-oil fired space heaters per year.If the proposed rule is finalized,
and off-specification used oil cannot be recycled as fuel, automotive maintenance facilities will have to test any used oil they collect from the public to determine if it meets specifications. If that happens, automotive maintenance facilities across the country could simply stop accept-ing DIy used oil, and as a result, much of the used oil that has been safely burned for heat in boilers and space heaters for many years could end up entering our water supply after being poured down a drain or on the soil.
The ASA, along with a coali-tion of other industry organizations, is supporting an effort to persuade EPA Administrator Lisa Jackson to consider the negative environmental and eco-nomic impact that the proposed boiler rule would have if it is finalized.n
they collect to Cell Phones for Soldiers. NABC is also pleased to announce that the upcoming Collision Industry Conference (CIC) in Newark, New Jersey will serve as a drop-off point for the program. Anyone who wishes to bring their old cell phones to the event will be welcomed. “This is a very real proj-ect that every shop in America can get behind,” states NABC Executive Director Chuck Sulkala. “Helping collect phones that are set aside every day presents a great oppor-tunity. We’ll be turning trash into cash to be used for our deployed military so they can talk to their loved ones at home and, at the same time, taking part in an impor-tant recycling effort. Just set up a collection box in your shop and let the community know about it. It’s another perfect example of the collision industry helping folks in need.” If you have more ques-tions about the specifics of the pro-gram, including how to set yourself up as a collection center, please visit the official Web site at www.cellphonesforsoldiers.com. If you wish to know more about the col-lection event at CIC, please call or e-mail NABC. n
Cell Phones From Page 8
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Southern Automotive Journal July 201134 www.IneedOEMparts.com
ing a culture of learning that’s critical to adapting to a ra-pidly changing environ-ment and producing better leadership skills The headline presenter, Lips, graduated from The Citadel in 1992, and graduated from “Top Gun,” the United States Navy Post Graduate Fighter Weapons School in 2000. While on active duty, he applied his superior tactical expertise, leadership, and instructional capabilities to train over 260 replace-ment aircrew. In 2003, Lips was selected as the Instructor Pilot of the year and was nominated for the Ma-rine Corps Aviator of the year. Lips has received numerous awards recognizing his superior ability to instill tactical readiness in his students, directly contributing to the training and readiness of all Marine and Navy F/A-
18 Squadrons. Lips is a graduate of the United States Marine Corps Amphibious War-fare School and has excelled as a Logistics, Maintenance, and Training Officer. After leaving active duty in the Marine Corps in 2004, Lips brought his wealth of instructional expe-rience to the Afterburner team and immediately made a significant impact. An expert at teaching and applying the Flawless Execution Model, he quickly became one of Afterburner’s most dynamic speakers and breakout facilitators; leading to his selection as San Diego’s MPI (Meeting Professionals International) Speaker of the year for 2006. He still participates in the Marine Corps Reserves as an F/A-18 Hornet Instructor Pilot and is currently enrolled in the Marine Corps Command and Staff Col-lege studying the art of Strategic, Operational, and Tactical
Planning. Lips is also a partner in an inter-net advertising company which seeks to close the distance between ad-vertising and purchasing. The challenging experi-ence of starting a business coupled with his vast knowledge of leading high per-forming teams, has made Lips one of Afterburner’s most valued speak-ers, and an obvious fit to deliver value to collision repair professionals this November. “SCRS is proud to deliver content of this caliber through our RDE program, and believe that the mes-sage and the delivery are going to be well received by our audience,” concluded Schulenburg. “RDE and the SEMA Show are about embracing opportunities for the better-ment of your business, and we are thrilled to bring our audience of small businesses training that can inspire and motivate their ad-vancement.”n
Registration for the Society of Collision Repair Specialists’ (SCRS) 2011 Repairer Driven Education (RDE) series is open, and is complimented by new enhance-ments such as the ability to purchase individual sessions, or a full series pass. The sessions will be held on each day of the SEMA Show in the afternoon. RDE features subject matters geared specifically to collision repair businesses, and will include a high-energy, impactful headline presenta-
SCRS Education Gearing Up for 2011 SEMA Showtion from After-burner Fighter Pilots on Thursday evening which you won’t want to miss.
Following the headline presenta-tion, SCRS will be hosting a special invitation-only reception. Be one of the first 200 to register for an RDE full-series pass prior to October 1st to receive your invitation to the SCRS Afterburner After Party. The evening event will be held at 8:00 p.m. on Thursday, November 3rd, and will be located in the famed
Las Vegas Hilton rooftop Sky Villas. The Sky Villas are al-most entirely geared toward the Las Vegas elite, and SCRS has put together an uforgettable eve-ning to share with our RDE attendees. In addition to being recognized as the largest and most luxurious suites in the city, attendees will benefit from remaining on-site at the SCRS head-quarter hotel; which translates to no cab lines, and no cab fare, to get to and from the event.n
SCRS From Page 24
Jeff BraswellParts [email protected]
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Photos are for illustrative purposes only and are based upon the latest information available. European vehicles or product may be shown. Vehicles may also be pictured with non-US or optional equipment. We make reasonable efforts to provide accurate information but we do not provide a warranty of accuracy. Consult your authorized BMW center or www.bmwusa.com for more information. ©2005 BMW of North America, LLC. The BMW name and logo are registered trademarks. All rights reserved.
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© 2011, Chrysler Group LLC. All rights reserved. Chrysler, Jeep, Dodge, Ram and Mopar are registered trademarks of Chrysler Group LLC.
ConvenienceAuthentic
DO IT RIGHT … RIGHT OUT OF THE BOXEverything in one box. This is the way it should be. Authentic Mopar® Brake Kits contain not only all the parts you need, but all the right parts. Precision rotors. Durable, application specifi c brake pads and the right hardware. Mopar Brake Kits. Yeah, this is the way it should be.
Order Hot Line: (800) 241-8124 or(770) 963-6263M–F 8:00 a.m. – 5:30 p.m.www.hayeschrysler.com
AUTHENTIC MOPAR® PARTS ARE AVAILABLE AT
HAYES CHRYSLER-DODGE-JEEP 719 W Pike StreetLawrenceville, GA 30045
65074_RAD14_F.indd 1 12/14/10 10:13:49 AM
© 2011, Chrysler Group LLC. All rights reserved. Chrysler, Jeep, Dodge, Ram and Mopar are registered trademarks of Chrysler Group LLC.
ConvenienceAuthentic
DO IT RIGHT … RIGHT OUT OF THE BOXEverything in one box. This is the way it should be. Authentic Mopar® Brake Kits contain not only all the parts you need, but all the right parts. Precision rotors. Durable, application specifi c brake pads and the right hardware. Mopar Brake Kits. Yeah, this is the way it should be.
Order Hot Line: (800) 241-8124 or(770) 963-6263M–F 8:00 a.m. – 5:30 p.m.www.hayeschrysler.com
AUTHENTIC MOPAR® PARTS ARE AVAILABLE AT
HAYES CHRYSLER-DODGE-JEEP 719 W Pike StreetLawrenceville, GA 30045
65074_RAD14_F.indd 1 12/14/10 10:13:49 AM