srwj-hotelier indonesia_november 2013

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HOTELIER OUTSTANDING HOTELIER INDONESIA JOBS | EVENTS | HOSPITALITY NEWS | MAGAZINE www.hotelier-indonesia.com PHILIPS support Bali Tourism EDITION 15TH, NOV 2013 HOTELIER INDONESIA INDONESIA www.hotelier-indonesia.com HOTELIER COMMUNITY JOBS - EVENTS - HOSPITALITY NEWS & MAGAZINE HOTEL SPA 2013 Mystique HOT Feature 2013 TRAVELLERS’ CHOICE RESTAURANTS Favourite Fine Dining Spots Around the Globe

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HOTELIER

OUTSTANDING

HOTELIER INDONESIAJOBS | EVENTS | HOSPITALITY NEWS | MAGAZINE

www.hotelier-indonesia.com

PHILIPS support

Bali Tourism

EDITION 15TH, NOV 2013

HOTELIER INDONESIA

INDONESIA

www.hotelier-indonesia.com

HOTELIER COMMUNITY JOBS - EVENTS - HOSPITALITY NEWS & MAGAZINE

HOTEL SPA 2013

Mystique

HOTFeature

2013 TRAVELLERS’ CHOICERESTAURANTS

Favourite Fine Dining Spots Around the Globe

!!" HOTELIER INDONESIA | NOVEMBER 2013 www.hotelier-indonesia.com

CONTENTSHOTELIER INDONESIAJOBS | EVENTS | HOSPITALITY NEWS | MAGAZINE

www.hotelier-indonesia.com

40

50

16

67

#$!!" HOTELIER INDONESIA | NOVEMBER 2013 www.hotelier-indonesia.com

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SWISS-BELHOTEL INTERNATIONAL LAUNCHES

SWISS-BELRESORT WATU JIMBAR SANUR IN BALI

HOT | news

WITH USD99 TWO-NIGHT PROMOTION

AND HELICOPTER RIDES

HOTELIER INDONESIA | NOVEMBER 2013 !"!!#%www.hotelier-indonesia.com

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# !!" HOTELIER INDONESIA | NOVEMBER 2013 www.hotelier-indonesia.com

HOT | interview

Marco SeilerGeneral Manager of Swiss-Belresort Watu Jimbar

HOTELIER INDONESIA | NOVEMBER 2013 !"!!#&www.hotelier-indonesia.com

1. Brief us about yourself and Swiss-Belresort Watu Jimbar Sanur

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2. What are the Missions and Visions of Swiss-Belresort Watu Jimbar

Sanur?

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3. Why Sanur?

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4. What projects are Swiss-Belresort Watu Jimbar Sanur planning in

2014 and the next 5 years, if any?

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5. What are some of the new initiatives taken by Swiss-Belresort

Watu Jimbar Sanur?

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6. What makes a good General Manager?

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$35&<2;&:50:/5&1D;&27B&>32@5&435=@&5A:5@=5795&32>&932785B&43@0D83&435&

:0<5@&0E&>09=2/&65B=2&27B&601=/5&9077594=G=4;&24&27;4=65&27B&27;&:/295M&

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1@=78&129C&657D>%&:3040>&0E&E/0@2/&Bm90@&549M&40&6;&4526&E0@&=7>:=@24=07>M

X0>4&=6:0@4274/;%&;0D&32G5&40&32G5&ED7&27B&/=C5&<324&;0D&B0M&k0D&6D>4&15&

B5B=9245B&27B&U/=G5V&;0D@&S01&f&4357&;0D&2@5&07&435&@=834&4@29CM

7. What do you enjoy most about being a GM?

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6574&27B&>0&07M&&+G5@;&B2;&'&26&/52@7=78&>06543=78&75<M

8. What is the single most important issue for you?

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>427B&>4=//M&$35&B=>4@=1D4=07& O>2/5>&0E& @006>R&27B&B=@594&8D5>4&5A:5@=5795&

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5A:5@=5795&8575@24=78&60@5&@5G=5<>&4327&906:54=4=07M&*7&435&0435@&327B&

<5&6D>4&E09D>&27B&=6:/56574&459370/08;&40&0:4=6=b5&;=5/BM&[@08@5>>%&704&

:5@E594=07&27B&907>4274&75<&=770G24=07&-&4324&=>&30<&<5&<=7&435&@5G57D5&

battle.

9. What are your employees not seeing?

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10. Could you tell us about your hobbies?

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11. Do you have a favourite meal in your hotel’s restaurants? Any

signature dishes? Will you tell me about it?

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and condiments)

#'!!" HOTELIER INDONESIA | NOVEMBER 2013 www.hotelier-indonesia.com

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12. What are your strengths? What are your weaknesses?

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13. What would you regret: not fully being, not fully doing, or not

fully having in your life?

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14. What advice would you offer to those who are inspired to

become a General Manager one day?

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