Report No:Meeting Date

17-155

May 24, 2017

Alameda-Contra Costa Transit District

STAFF RE PO RTTO:

FROM:

SUBJECT:

AC Transit Board of Directors

Michael A. Hursh, General Manager

Revised Classification Specifications

ACTION ITEM

BE£OMMENDED ACTION(S)

Consider adoption of Resolution No. 17-019 approving revised classification specifications ofTransit Projects Supervisor and Transportation Supervisor.

BACKGROUND/RATIONALE

Transit Projects Supervisor (AFSCME/Grade 7). This unit was transferred from Service Planningto the Maintenance Department. The classification specification was revised to more accuratelyreflect the current duties, responsibilities and physicalrequirements of this position. There is nochange to the salary grade or overall levelof responsibility.

Transportation Supervisor (AFSCME/Grade 6). This job specification was revised to reflectchanges due to negotiations with AFSCME. Additional experience will not be required forOperations Control Center assignments and alltransportation supervisors wlllbe trained on theOperations Control Center. There is no change to the salary grade or overall level ofresponsibility.

BUDGETARY/FISCAL IMPACT

There is no fiscalimpact. There is no change to the salary grade of the Transit Projects Supervisoror the Transportation Supervisor classifications.

ADVANTAGES/DISADVANTAGES

If approved, the advantages are revised classifications that align with the job functions of thecurrent positions. There is no disadvantage to approving these revisions.

ALTERNATIVES ANALYSIS

The alternative is for the Board not to approve these revised classifications and continue to dobusiness as-is. This is not recommended because it would result in job duties that are not alignedwith the classification specifications.

PRIOR RELEVANT BOARD ACTION/POLICIES

None

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Report No. 17-155Page 2 of 2

ATTACHMENTS

[. Reso]ution 17-0].9 and related Exhibits

Approved by:

Reviewed by:

Grant Lee, Executive Director of Human Resources

Elisabeth West, Human Resources ManagerClaudia Allen, Chief FinancialOfficerDenise Standridge, GeneralCounselEmily Cruz, Senior Human Resources AdministratorPrepared by:

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SR 17-1 55Attachment I

ALAMEDA-CONTRA COSTA TRANSIT DISTRICT

RESOLUTION NO. 17-019

A RESOLUTION APPROVING THE REVISED CLASSIFICATION SPECIFICATIONS OF TRANSITPROJECT SUPERVISOR AND TRANSPORTATION SUPERVISOR.

WHEREAS, Public Utilities Code Section 24886 authorizes the Board of Directors of theAlameda-Contra Costa Transit District to determine and create such number and character of

positions in the District as are necessary to carry on the functions of the District; as well as toestablish the appropriate salary, salary range or wage for each classification created by theDistrict; and

WHEREAS, the General Manager has assessed the current personnel needs of theDistrict and determined amendments to the classification plan are necessary for the properoperation of the District; and

WHEREAS, the Board of Directors has reviewed and considered the recommendation ofthe General Manager to adopt the revised classification specifications of Transit ProjectSupervisor and Transportation Supervisor.

NOW THEREFORE, the Board of Directors of the Alameda-Contra Costa Transit Districtdoes resolve as follows:

Sections. Adopts the revised classification specifications of Transit ProjectSupervisor and Transportation Supervisor as set forth in Exhibits A and B of this resolution.

Section 2. This resolution shall become effective immediately upon its passage byfour affirmative votes of the Board of Directors.

PASSED AND ADOPTED this 24th day of May, 2017

Elsa Ortiz, President

Attest

Linda A. Nemeroff, District Secretary

Resolution No. 17-019 Page I of23 of 10

1, Linda A. Nemeroff, District Secretary for the Alameda-Contra Costa Transit District, do

hereby certify that the foregoing Resolution was passed and adopted at a regular meeting ofthe Board of Directors held on the 24th day of May, 2017, by the following rollcallvote:

AYES:

NOES:

ABSENT:

ABSTAI N

Linda A. Nemeroff, District Secretary

Approved as to Form and Content

Denise C. Standridge, GeneralCounsel

Resolution No. 17-019 Page 2 of24 of 10

.4'1 Alameda Contra Costa Transit DistrictClassification Specification

Transit Projects Supervisor [ jj:?ib!!-AFLSA Status EEO Catego

ProfessionalsRepresented Status I $iiii;i 6fiiii

AFSCME 7Effective DateB 017REV

Resolution #17-01

DEFll\HTION: Under general directions plans, organizes. and implements the District's Bus Stop program Wll1lb!11e bcilitiet 1118intenance department to provide safe, convenient, and strategically located stop sitesl andexercises direct supervision over Bus Sto

:ale

REPRESENTATIVE FUNCTIONS include, but are not limited to

uians work to assigned staffIDtQnance and repair

rocedures. state. countv and local codes

e .Coordinates with Planning staff on potential sites for installation of new stops, red zones, and stopimprovements, as well as the relocation of current stopsl considering multiple factors such as spaceavailability for maneuvering buses, encroachments, vehicle traffic, driveways, and other safety relatedrnnrDrnc

e !vice disruption notices are installed tomeet AC Transit oolicies on public notification.

e g, motivation. evaluation and discipline ofand competencies; documents. tracks and

E 8re able to maintain proficiencv withevolving iob requirement$1.ensures the provision of a high oerformina team.

in good operating condition

£

P

© ists. and other reports usine$: Ensures the accurate ent

'An4'

© Geo-locates stops using Geographic Information Systems (GIS) hardware, andmail:ltait+s-the accuracy of bus stop data in Hastus and

other software programs

using Trimble Un eographic

as directed: by Plain

e Identifies potential hazards and barriers to established service, and initiates corrective actions at:d-providesUnderground Service Alert (USA) investigations.-needed. tc local iurlsdlctions,;

© $lipi)ons Customer Relations to Rlesponds to inquiries from the public, provides information, investigates5 of 10

.#l Alameda Contra Costa Transit DistrictClassification Specification

Transit Projects Supervisorcomplaints, and recommends corrective action as necessary to resolve bus stop related malfunctions anddisputes.

e

e Consults with transportation and maintenance staff in all Divisions regarding bus stops, and may provideexpertise to District service implementation committees.

Chairs the District's Bus Stop Committee

© Monitors and supervises the work of independent contractors regarding bus stop services and installations:.as directed.

Maintains records and filesl and prepares various reports on operations and activities, including street repairsand new stop installations.

e Performs related duties as required

MINIMUM QUALIFICATIONS

Knowledae Of: Methods, techniques. and procedures used in the planning, development, and placement of busstops and/or street signsl pertinent local, federal, state, and local laws. rules, and regulationsl current officeprocedures. methods, and equipment, including computers current computer software including Microsoft Office

I and principles and practices of su pervision,-at:ld--et:rlp+oyee-motivation.conflictresolution and discioline: budget develooment and administration.:

Abilitv To:l Analyze and develop effective solutions and new procedures to address problemsl review andInterpret governmental codes and regulationsl identify...Igg11D. interpret, and 9ffectivelt implement Pi$triQt PQliQi $

strict Personnel Rules and Regulations and applicable collective baraainin!lexplaln, and enforce peRlnent Disk::ic4 Operations proceduresl read and interpret plans]reem

.g11Bdg,ABachelor's degree from arT=ccredlted college

blueprints, and technical drawingsl maintain awareness of safety and traffic at all timesl use principles andpractices of motivation, team building, and conflict resolutions resolve complaints in a satisfactory mannedanalyze urgent and emergency situations and adopt quick and effective courses of actions communicateeffectively both orally and in writings speak effectively in publica and establish and maintain effective workingrelationships with those contacted in the course of work using principles of excellent customer service.

Education/Training : Equivalent !QBompletion of the 1 2th

Exoerience: Equivalent to 11ygsU (56) years of increasingly responsible experience in DglDl9DgDGg+i:a+:lsl)ot:rationoperations. or in street signage or bus stop maintenance, or related field, including 9Dgtwe (IZ) year ofsupervisory/lead experience.

License/Certification: Must obtain or possess, and maintain a valid California Class C Driver's License andmeet the District's safe driving standards.

Special Requirements:(D Must be able to travel to any point within the boundaries of the AC Transit District at short notice

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,:)ll Alameda Contra Costa Transit DistrictClassification Specification

Transit Projects Supervisor

(2) Must be able to work outside regular business hours including occasional weekends.g1]d.bggQ]8lL24hours as required.:

Must be available to attend governmental, public, and community group meetings within the AC TransitDistrict outside regular business hours, as needed.

(3) Pbvsica Requirements: (1) Must maintain the phvsical4Qrldition necessary to perform tasks in an officessllna.opera!!11azper$orlal GQ putQt.keyboards. and other peripheral eauioment: (2) must maintain mobilitv in

istricLvehicle to travel between District facilities and move safely within and around a!919QHaintenance and repair facility (3) must maintain the physical condition necessary to perform the followin11y$iQBL111Qvements at District facilities and at bus stoo $kQ$=frequently stand. walk. lift and transoort light

obiectgweiahina up to fifteen (15) lbs., push. bend. bala11Q9. kneel. crouch, and make fine motor movements withthe hands. fingers. and arms: and occasionaljEliH.9nd transport obiects weighing UD to sixtv (60) lbs.. Dull. climbQ[8w!.twist. reach. and use appropriate ]iftina eauioment and techniques for heavier items.

S:\HR\Data 1 2-01-01\Class-Comp\Class Specs\Transit Projects Supervisor rev I 0-13.doc

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Alameda-Contra Costa TransitClassification Specification

Transportation Supervisor I Exhibit BFLSA Status

Non-Exempt

EEO Cateao5 - Paraprofessional

Represented StatusAFSCME

DEFINITION: Under general supervision. coordinates the efficient, safe, and on-time movement of AC Transitfixed-route operations through Qperatlons Centro ILgDg..the supervision of assigned areas. Bus Operatorsal:ld. and revenue vehicle: eI .IhZ hYn ' 9 le'

+

b

REPRESENTATIVE FUNCTIONS may include, but are not limited to

e

8

$ypgl.yl$gg.Oversees-and maintains the safe and scheduled operation of the District's transit vehicles withinan assigned d+sti:iotg11gg, and ensures passenger loads are within designated parameters.

Monitors and evaluates Operators' in-service performance, provides additional instruction and positivefeedback, recommends additional training when needed, and documents information used for progressivediscipline in conformance with District policies and the Collective Bargaining Agreement.

1.8

Responds to unusual or emergency situations on buses, bus-stops, and other D+s+i:icblocations.gg.[ggyl11gd

Analyzes and makes recommendations regarding schedule adherence, and other operational needs orproblemsl reports discrepancies and/or unsafe conditions to appropriate personnell and recommends andimplements corrective actions.

e Maintains contact with Operations Control Center via radio, cell-phone, and laptop computer, in order toreceive and/or transmit informations and interacts resoectfullv with customers. Qp9[BIQrs.HQtorists. a+:tdofficials of law enforcement, utilities. at:ld-schools and other members of the nubliQ, as needs dictate.

8

e

Investigates accidents to help determine causeand/or public safety personnel, as required.

and reports findings to appropriate District departments

.Troubleshoots fare-box malfunctions. and may conduct minor non-electronic repairs

+ Qp91.9199DQQ.[9y9Dy€yQhicles when patrolling assigned aeoaraphica] areas: ooerates revenue vehic]es andbuses in the yard. streets or hiahwavs when required or during emeraencv situations.

e

e

Operates multiple computer systems and monitors information from various sources. including CAD/AVLsvstem. el:l)Garr-NextBus -and traffic information and live video from CaITrans and the Alameda CountyCongestion Management agency. Troubleshoots problems and anomaliesl and interacts pro-actively with BusOperators, flew-Qlj]9LTransportation Supervisors, and Maintenance staff.

Operates two-way radio systems. regular telephones, and cell phones to receive, record. and assist withincidents such as buses down, accidents. and emergencies. Requests information, as well as assistancefrom agencies of various jurisdictions, including Police, Fire, and Sheriff's departments, as needed.

e Maintains contact with Bus Operators, monitors radio transmissionsl prioritizes responses based on urgencylresponds quickly by confirming location and asking appropriate questionsl monitors on-board bus EmergencyAlarm audio when appropriated and quickly carries out effective courses of action

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1=. Alameda-C Transit DistrictClassification Specification

Transportation Supervisor

e

©

e

Cross references electronic information with other data and information sources, such as Coach Stop lists"On-Ca//" books, Operations Bulletins, maps, and other source materials.

.Maintains Transportation Supervisors' daily work sheet, shift changes, and radio logo.p:11gpg11gg.Bild.U31111gl11$a variety of reports and files.Adheres to all safety rules. regulations. policies and procedures at all times.

8 Maintains courteous liaison with QljlgLTransportation Supervisors, Division Dispatchers, Superintendents, a+:tdMaintenance pei:sonnehpersonnel and other District personnel as needed:

. Performs related duties, as required

MINIMUM QUALIFICATIONS

Knowledae Of: The current Collective Bargaining Agreements fare structures and routesl division dispatchingfunctionsl principles and practices of modern supervision and employee motivations District routes, schedules,and fare structuresl AC Transit Personnel Rules and Regulations 311d91LJelevant policies. procedures andractices in regards to safetv and transit operationsl principles of conflict resolutions and currently used computer

hardware and applicable software at an intermediate level of proficiency.

Abilitv To: Communicate in English effectively both orally and in writings maintain effective communication withemployees in a team environments handle matters of a confidential natured maintain composure in stressfulsituations and resolve complaints in a satisfactory manner while interacting with difficult individualsl Operate nonrevenue and revenue District vehicles; continually multi-task and prioritize works investigate and analyze bothroutine and emergency situations. quickly comprehend and analyze all available sources of information and dataand adopt effective courses of actions interpret and apply applicable provisions of the Collective BargainingAgreements operate multiple computers systems and keyboards simultaneously and fluentlyl learn to use andeffectively operate new computer hardware, software, and other communications technologies as implementedby the Districts replace electronic transit vehicle equipmentl and establish and maintain effective workingrelationships with those contacted in the course of work using principles of excellent customer service.

Exneriencep Equivalent to four (4) years as a full-time Bus Operator, orjourney-level mechanics OR two (2)years equivalent experience as a full-time Bus Operator or journey-level mechanic plug two (2) years in a positionrequiring knowledge of transit operations.

:e: =:e e.

Education/Trainina: Equivalent to completion of the 1 2th grade. Training as an AC Transit Division Dispatcheror Extra-Qualified Division Dispatcher is desirable. Up to two (2) years of college coursework directly relevant topublic transportation may be substituted for up to one(1) year of the required experience.

License/Certification: Must possess and maintain a valid California Class B Driver's License with a passengerand air brake!!P! endorsements.&v81idVQdfiQation of Transit Training (VTT) card and meet the District's drivingstandardsr

-Special Requirement; Must be willing to: (1) work assigned shift within a 24/7 environment which mav includenights. weekends and holidays (2) travel within the District's service area. facilities and other locations asneeded

s+.-Must9

id non--:\rad ue District vehiclesrevenuePhvsical Reauirements: (4} Field--Opel:atioils+...Must maintain the physical ability necessary to: safely drive al

sit in a vehicle continually or intermittently for up tofour or more hours per day depending on weather and traffics enter and exit vehicle quickly and frequentlyl stand,walk, and climb bus stairs frequentlyl grasp, lift, hold, and manipulate light items under twenty (20) poundsfrequently, such as laptop computers, cell phones, clipboards and writing implementsl occasionally lift heavier

2of 2Page9 of 10

Alameda-Contra Costa Transit DistrictClassification Specification

Transportation Supervisor

items and materials up to fifty (50) pounds, such as buckets and bags of absorbent materialsl and occasionallystoop, kneel, or bends use a computer andt:lecessal:y-:ta-perform tasks in an office setting, operating multiple computers, keyboards. and other peripheralequipment

+

e 9

9'

6

n'l A:eB n

REV 40-435/1 7. PI'eviously revised 8/97, 1 0/04, & 3/06i. '1 0/1 3 . S:\HR\Oata 12 01 01\Class-Comp\Class Specs\TransSupv REV I0-13.doc

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