standard work instruction for toast kaizen (1) (1)
TRANSCRIPT
STANDARD WORK INSTRUCTION
FOR TOAST KAIZEN
KRISHNAN ESWARNITHIN BALAJIAZHAR NAWAZHARISH BALAKRISHNANARUN KUMAR GANESHASHWIN JUSTUS
INTRODUCTION
Problem:Production of incorrect quantity and type of bread at low quality due to the unavailability ofa standard work instruction sheet.
Objective:To study and analyze the existing facility and procedure, and provide a standard work instruction sheet.
LEAN MANUFACTURING
METHOD PURPOSE
Reducing Takt time by eliminating wastesTakt time is the time required to meet customer demand. By eliminating the seven wastes we can decrease Takt time.
Follow 5S principlesTo target and eliminate the bottle neck issue first and filter down to the smaller problems
Continuous improvement process All procedures must be questioned and improved periodically (6 sigma)
JIT (Just in time) Manufacturing JIT could be used to reduce or eliminate inventory
KAIZEN “Good-Change or Continuous Change”
- It is a tool used in lean manufacturing
- All members of the team are involved
- The objective is to improve the current process
- It aims at eliminating inspection by assuring quality at each stage
- Improving productivity by reducing waste
Operator Toaster Refrigerator
Bread Butter Knife Plate
Butter Microwave oven
MAKING A TOAST – EXISTING METHOD
Purpose: To make buttered toast for a customer
Resources used:
refrigeratorplate storage
area
work area
Toaster
knife storage
area
Bread Butter
26
1
3 5
4
Movement Legend
1 - To get bread2 - To get the plate3 - To replace bread4 - To get knife5 - To get butter6 - To deliver the toast to customer
EXISTING LAYOUT
GANTT CHART – EXISTING LAYOUT
PROCESS FLOW CHARTActivities Time(s) Symbols Distance Suggestions
Operation Delay Inspection Transportation Storage Decision (steps)
Movement towards the bread 4 4
Pick up the bread 2
Walk back to toaster 4 4
Movement towards the plate cabinet 3 3
Pick up the plate 4
Walk back to toaster 3 3 Layout could be changed
Place bread in plate 8
Place bread back 5 3
Walk back to toaster 3 3
Place bread in toaster 8
Set the toaster 2
Movement towards knife 3 1
Pick up knife 2
Movement back with knife 2 1
Idle time 17
Movement to take butter 3 3
Search for butter and pick up butter 16
Movement back to toaster 3 3
Idle time waiting for toast 89
Taking bread and placing it in plate 4
Move the plate 5
Cut the butter and apply to bread 49
Cut the bread 4
Movement towards customer 4 6
Return to toaster 4 6251 39
Ask customer's requirements
Place butter outside or microwave
Adjust the toaster settings
Use the time for value added chores
Pick required bread slices only
DEFECTS OBSERVED
STEP PROCESS DESCRIPTION TYPES OF WASTE REMEDIAL MEASURES
1 Move towards the bread Transportation
Place bread bag close by to eliminate motion
Place toaster to right of the sink
2 Pick up the bread
3 Walk back to toaster Transportation
4Move towards the plate cabinet Transportation
5 Pick up the plate
6 Walk back to toaster Transportation
7 Place bread in plate
8 Place bread back Over processing Can be done during toast time
9 Walk back to toaster Transportation Move the toaster
10 Place bread in toaster Overproduction Ask customers requirement & start production process
11 Set the toaster Over processing For perfect toast set the knob to 5
12 Move towards knife Transportation
The knife is not necessary 13 Pick up knife
14 Move back with knife Transportation
STEP PROCESS DESCRIPTION TYPE OF WASTE REMEDIAL MEASURES
15 Idle time Waiting
16 Move to take butter TransportationPlace butter at a visible place in refrigerator
17 Search for butter and pick up butter Over processing
18 Move back to toaster Transportation
19 Idle time waiting for toast Waiting
Clean dishes during this time.
Butter can be softened for 30 seconds
20 Taking bread and placing it in plate
21 Move the plate Over processing Butter spread can be reduced
The bread need not be cut
22 Cut the butter and apply to bread Overproduction
23 Cut the bread Over processing
24 Move towards customer
NEW LAYOUT
Refrigerator
Toaster
knife storage area
BreadButter
Microwave
Movement Area
• Standard work instruction gives specific and relevant information to the operator
• The SWI must be structured to eliminate the seven wastes
• It must be easy to understand and follow
• All safety precautions must be mentioned in the SWI
SWI – STANDARD WORK INSTRUCTION
Issue Date Page
Element #
Element Time
Step# Symbol
Quality
Safety
Productivity
Qty
Incorrect Method Correct Method
Result Result
Standard Work Instruction
Work Element Sheet
Equipment/ Tools used
Name Purpose Name Qty
Ask customer for type of braedAsk - Bread Type- Quantity
Receive clear orders to avoid scrap
WORK STEP KEY POINT / SAFETY HIGHLIGHT REMARKS
1.1
Raw Material
Instruction Title Preparing a Slice of toast 10/29/2014 1Element Name Customer choice 1 0:03
Symbols
Q
Qty and type of bread unknown
Scrap
Bread qty and type known
-Bread quality -Over production ('x' amount saved)
Issue Date Page
Element #
Element Time
Step# Symbol
Quality
Safety
Productivity
Qty
Incorrect Method Correct Method
Result Result
Standard Work Instruction
Work Element SheetInstruction Title Preparing a Slice of toast 10/29/2014 2Element Name Select Bread 2 0:08
Symbols WORK STEP KEY POINT / SAFETY HIGHLIGHT REMARKS
2.1 Take bread from storage - Pick right type of bread- Pick exact quantity To avoid scrap
Equipment/ Tools used Raw Material
Name Purpose Name QtyBread 1 - customer requirement
Q
- Pick more than requred- Pick wrong type of bread
WASTE!!!
- Pick exact amt- Pick right type of bread
-Bread quality -Over production ('x' amount saved)
Issue Date Page
Element #
Element Time
Step# Symbol
Quality
Safety
Productivity
Qty1
Incorrect Method
Result
Standard Work Instruction
Work Element Sheet
Toaster Macine used to toast the bread Bread 1
Equipment/ Tools used
Name Purpose Name Qty
WORK STEP KEY POINT / SAFETY HIGHLIGHT REASON WHY
Raw Material
Instruction Title Preparing a Slice of toast 10/30/2014 3Element Name Place bread into toaster 3 00:00:02
Symbols
Ensures bread is evenly heatedCheck proper seating of breadQInsert bread vertically into
toaster3.1Q
Correct Method
Result
-Toast quality -Bread is evenlytoasted
-Toast quality -Bread is unevenlytoasted
Issue Date Page
Element #
Element Time
Step# Symbol
Quality
Safety
Productivity
Qty1
VisualsSteps to be followed:
Benefits:
Standard Work Instruction
Work Element Sheet
Toaster Machine used to toast the bread
Equipment/ Tools used
- The toast might not be done on time- The toaster might not be on at all
- Check if toaster setting is at 5- Ensure click sound while turning on
QSwitch on the Toaster4.1
Name Purpose Name Qty
Raw Material
Instruction Title Preparing a Slice of toast 10/29/2014 4Element Name Switch 'ON' the toaster 4 00:00:01
Symbols WORK STEP KEY POINT / SAFETY HIGHLIGHT REASON WHY
Q
1. Machine process and safety check point.(click sound)2. Set the toaster knob to 5
1. Time wasted in double checking the toast process start is reduced.
Issue Date Page
Element #
Element Time
Step# Symbol
Quality
Safety
Productivity
Qty1
Visuals
Benefits:
Standard Work Instruction
Work Element Sheet
Toaster Machine used to toast the bread
Equipment/ Tools used
Name Purpose Name Qty
Toast the bread Ensure that the knob is set to 5The temperature of the toast should be at 154⁰C to get a quality toast
WORK STEP KEY POINT / SAFETY HIGHLIGHT REASON WHY
5.1
Raw Material
Instruction Title Preparing a Slice of toast 10/29/2014 5Element Name Toast the bread 5 3:36
Symbols
Q
The toaster set to 5 ensures that the operating temperature is at 154 degree Farenheit.
Ensures good quality toast.
Issue Date Page
Element #
Element Time
Step# Symbol
Quality
Safety
Productivity
Qty1
Visuals
Benefits:
If adequate is not filled proper cleaning would not happen. Excess
quantity will result in improper removal of soap liquid.
Ensure the lock on the dishwasher is fastened properly.Close the door and switch ON.
6.2 Load the required amount of dishwashing powder. A scoop of dish washing powder to be loaded in the soap filling container in the dishwasher.
Standard Work Instruction
Work Element Sheet
6.3
Remove the wastes and dirt produced by the process that settles in the surrounding area.Clean and wipe the surrounding surfaces.6.4
Clean surfaces in the surrounding creates a positive work
environment and is helpful in identifying leaks or other
malfunctions in the machine.
6.1Place the dirty dishes in the appropriate positions
in the dishwasher storage.Visually inspect and segregate different utensils according to type and size, eg., plates, sppons, forks, boiling pans etc. Place them in the appropriate positions in the dishwasher.
Machine doen not operate until the lock is properly fastened.
Instruction Title Preparing a Slice of toast 16-Oct-14 6
For the utensils to be washed properly. Stains will remain in the
dishes if not placed properly.
Element Name Idle time 6 2:12Symbols WORK STEP KEY POINT / SAFETY HIGHLIGHT REASON WHY
Name Purpose Name QtyDishwasher To clean the dirty dishes Dishwashing soap Until the soap container is filled
Raw MaterialEquipment/ Tools used
Q
6.16.1 6.2
6.36.4 6.4
Q
1. Proper arrangement of the dishes is essential.
1. Fill up the soap container with the dishwashing liquid/powder.
1. Lock on the dishwasher should be properly fastened
1. Utilization of idle time. 2. Maintain cleaniness around workplace.
Issue Date Page
Element #
Element Time
Step# Symbol
Quality
Safety
Productivity
Qty
VisualsExisting Procedure: Steps to be followed:
Benefits:
Standard Work Instruction
Work Element Sheet
Butter Available quantity
Equipment/ Tools used
Name Purpose Name Qty
Take butter from fridge Remove butter from fridge 150s after bread is placed in toaster
To give optimum time for the butter to melt
WORK STEP KEY POINT / SAFETY HIGHLIGHT REASON WHY
7.1
Raw Material
Instruction Title Preparing a Slice of toast 10/29/2014 7Element Name Removing butter from fridge 7 0:12
Symbols
Q
Have to sort out the refridgerator to locate the butter.
Time wasted in sorting out the storage area.
1. Keep the butter on a designated place in the refrigerator.
1.Reduce the time utilized for taking out the butter.
Q
Issue Date Page
Element #
Element Time
Step# Symbol
Quality
Safety
Productivity
Qty1
Incorrect MethodSteps to be followed:
Standard Work Instruction
Work Element Sheet
Microwave oven To heat the butter
Equipment/ Tools used
Name Purpose Name Qty
Microwave the butter - Microwave butter for 30s- Wear oven mitts. To avoid injury
WORK STEP KEY POINT / SAFETY HIGHLIGHT REASON WHY
8.1
Raw Material
Instruction Title Preparing a Slice of toast 16-Oct-14 8Element Name Microwave the butter 8 0:30
Symbols
Q
Butter is allowed to heat at room
temperature.
CAN'T SPREAD BUTTER!!
-Microwave butter for 30s
- Use oven mitts
Butter can be evenly spread
Issue Date Page
Element #
Element Time
Step# Symbol
Quality 9.1
Safety 9.2
Productivity 9.3
Qty1
Incorrect Method
Standard Work Instruction
Work Element Sheet
Knife To apply butter
Equipment/ Tools used
Name Purpose Name Qty
Remove the bread from the toaster
Scrape butter using knife- Scrape 30 gms of butter- Spread horizontally from left to right- Ensure even spread
- To get quality output
REASON WHY
Raw Material
Instruction Title Preparing a Slice of toast 16-Oct-14 9
Spread butter on the bread
Element Name Remove toast and apply butter 9 0:14Symbols WORK STEP KEY POINT / SAFETY HIGHLIGHT
Q
Q
Correct Method
UNEVEN SPREAD!!!
- Output quality
GANTT CHART – NEW LAYOUT
PROCESS FLOW CHART
Activities Time(s) Operation Delay Inspection Transportation Storage Decision Dist
Ask customer about choice of bread and quantity 3
Pick up a slice from the bread bag and place one in toaster 8
Set the knob to 5 and start the process 3
Movement towards the sink 2 2
Clean the dishes 105
Return back to toaster 2 2
Movement towards refrigerator 2 2
Pick up butter 10
Return back to toaster 2 2
Heat butter in microwave 30
Wait for toast 60
Remove toast 3
Take knife 2
Apply butter 9
Movement towards customer 3 6
244 14
Symbols
CONCLUSION
By following the SWI as suggested we were able to make the right toast in the right
quantity with uncompromising quality
We can see that there is a significant improvement in the distance travelled between
existing and proposed layout
This can be extended to any production facility, but will be successful only if KAIZEN
principles are followed from top of the organization to floor level employees.
ACKNOWLEDGEMENT
• Dr. Sharukh A Irani
REFERENCES
• http://
www.dailymail.co.uk/sciencetech/article-2017338/The-perfect-piece-toast-Scientists-
test-2-000-slices-216-seconds-optimum-time.html
• http://www.mmsonline.com/articles/lean-manufacturing-for-the-job-shop
• http://www.mmsonline.com/articles/lean-manufacturing-for-the-job-shop