strategies to adapt to the new normal in higher education

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Higher Education is adapting to a “new normal” 1

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Page 1: Strategies to adapt to the new normal in higher education

Higher Education is adapting

to a “new normal”

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Page 2: Strategies to adapt to the new normal in higher education

Institutions are facing

unprecedented changes

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Page 3: Strategies to adapt to the new normal in higher education

The “new normal” means…

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Page 4: Strategies to adapt to the new normal in higher education

The “new normal” means…Student populations are shifting

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Page 5: Strategies to adapt to the new normal in higher education

The “new normal” means…Student populations are shifting

Enrollments are declining

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Page 6: Strategies to adapt to the new normal in higher education

The “new normal” means…Student populations are shifting

Enrollments are declining

Funding models are changing

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Page 7: Strategies to adapt to the new normal in higher education

The “new normal” means…Student populations are shifting

Enrollments are declining

Funding models are changing

Growing demand for accountability

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Page 8: Strategies to adapt to the new normal in higher education

The “new normal” means…Student populations are shifting

Enrollments are declining

Funding models are changing

Growing demand for accountability

Increased emphasis on creating efficiencies

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Page 9: Strategies to adapt to the new normal in higher education

The “new normal” means…Student populations are shifting

Enrollments are declining

Funding models are changing

Growing demand for accountability

Increased emphasis on creating efficiencies

Drivers for technology decisions are changing

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Page 10: Strategies to adapt to the new normal in higher education

How can institutions adapt?

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Page 11: Strategies to adapt to the new normal in higher education

There are 3 ‘truths’ every

institution needs to embrace

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Page 12: Strategies to adapt to the new normal in higher education

Truth: Cloud is an answer, but not the question

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Page 13: Strategies to adapt to the new normal in higher education

Truth: Cloud is an answer, but not the question

Truth: Enterprise systems are strategic assets

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Page 14: Strategies to adapt to the new normal in higher education

Truth: Cloud is an answer, but not the question

Truth: Enterprise systems are strategic assets

Truth: Student Success is an institutional imperative

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Page 15: Strategies to adapt to the new normal in higher education

How can your institution

adapt?

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Page 16: Strategies to adapt to the new normal in higher education

There are 9 strategies

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Page 17: Strategies to adapt to the new normal in higher education

Truth:

Cloud is an answer, not the

question

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Page 18: Strategies to adapt to the new normal in higher education

Strategy 1:

Let stakeholder needs drive

the discussion

Truth: Cloud is an answer, not the question

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Page 19: Strategies to adapt to the new normal in higher education

Why?Many providers will tout a cloud-based

solution simply because it’s a cloud-based

solution. A more relevant selling point is:

how will a cloud solution solve a business

problem at your institution?

Truth: Cloud is an answer, not the question

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Page 20: Strategies to adapt to the new normal in higher education

Strategy 2:

Examine ROI

Truth: Cloud is an answer, not the question

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Page 21: Strategies to adapt to the new normal in higher education

Why?Adopting a cloud solution may not

necessarily result in cost savings, so you

need to consider the true cost-benefits.

What will you gain by moving to the

cloud?

Truth: Cloud is an answer, not the question

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Page 22: Strategies to adapt to the new normal in higher education

Strategy 3:

Know your limitations

Truth: Cloud is an answer, not the question

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Page 23: Strategies to adapt to the new normal in higher education

Why?A SaaS or cloud-based solution comes

with high user expectations for availability

and performance. Do you have the

infrastructure in place to enable a cloud

solution to perform optimally?

Truth: Cloud is an answer, not the question

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Page 24: Strategies to adapt to the new normal in higher education

Truth:

Enterprise systems are

strategic assets

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Page 25: Strategies to adapt to the new normal in higher education

Strategy 4:

Rethink your definition of

‘enterprise systems’

Truth: Enterprise systems are strategic assets

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Page 26: Strategies to adapt to the new normal in higher education

Why?CRM is no longer an ERP add-on – it is

driving the decision. How can your

recruiting, retention and completion rates

be improved with an enterprise CRM?

Truth: Enterprise systems are strategic assets

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Page 27: Strategies to adapt to the new normal in higher education

Strategy 5:

Get strategic in your

processes

Truth: Enterprise systems are strategic assets

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Page 28: Strategies to adapt to the new normal in higher education

Why?Many staff are stuck performing

transactional duties that are not helping to

advance the institution forward. Where

can redundancies be eliminated and

inefficiencies be streamlined to redirect

energies and focus on strategic

initiatives?

Truth: Enterprise systems are strategic assets

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Page 29: Strategies to adapt to the new normal in higher education

Strategy 6:

Go native

Truth: Enterprise systems are strategic assets

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Page 30: Strategies to adapt to the new normal in higher education

Why?Business intelligence is mission-critical to

support an informed, data-driven

environment. How can you empower

your executives and staff with data?

Truth: Enterprise systems are strategic assets

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Page 31: Strategies to adapt to the new normal in higher education

Truth:

Student Success is an

institutional imperative

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Page 32: Strategies to adapt to the new normal in higher education

Strategy 7:

Eliminate roadblocks and

barriers

Truth: Student Success is an institutional imperative

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Page 33: Strategies to adapt to the new normal in higher education

Why?Institutions need to get out of their own

way to better serve students. How can

you eliminate these obstacles and shape

a better student experience?

Truth: Student Success is an institutional imperative

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Page 34: Strategies to adapt to the new normal in higher education

Strategy 8:

Take a holistic perspective

Truth: Student Success is an institutional imperative

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Page 35: Strategies to adapt to the new normal in higher education

Why?Student Success isn’t just a Student

Services issue. How is your institution as

a whole prepared and empowered to

support Student Success goals?

Truth: Student Success is an institutional imperative

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Page 36: Strategies to adapt to the new normal in higher education

Strategy 9:

Let strategy drive technology

(not the other way around)

Truth: Student Success is an institutional imperative

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Page 37: Strategies to adapt to the new normal in higher education

Why?There are numerous tools and solutions

to assist schools with meeting student

success objectives – but how will you

know what tools to invest in before you

know what you are trying to achieve and

how you intend to achieve it?

Truth: Student Success is an institutional imperative

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Page 38: Strategies to adapt to the new normal in higher education

With these 9 strategies,

your institution can adapt to

the “new normal”

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Page 39: Strategies to adapt to the new normal in higher education

Contact us today to discuss how

your institution can put these

strategies to work.

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