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    International

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    Strategy on ICT Development

    in Vietnam by 2010 and Vision for 2020

    Mr. Nguyen Van Phuong - Deputy DirectorGeneral, Dept. of Organization & HumanResources, MIC of Viet Nam

    Subregional Telecommunication Ministerial

    Forum for Cambodia, Lao PDR,Myanmar and Vietnam

    Nha Trang, VietNam, 11-12 December 2009

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    Content

    Part I: Introduction

    Part II: Context of ICT humancapacity building for

    development in VietnamPart III: Recommendation

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    Part I

    I. Introduction of the Ministry of information

    and Communications (MIC) of Viet Nam

    II. Key components of ICT in Viet Nam

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    Introduction of MIC

    The MIC of the S. R. of Vietnam is the policy making andregulatory body in the fields of press, publishing; posts;telecommunications and Internet; transmission; radiofrequency; information technology, electronics;broadcasting and national information infrastructure;management of related public services on behalf of the

    government. In charge of submitting to Government drafts of laws,

    ordinances, regulations, strategies and development planson press, publishing; posts, telecommunications and ICT.

    Providing guidances to implement laws, ordinances,regulations as well as to develop strategies and plans

    related to press, publishing, posts, telecoms and ICT.

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    Organizational structure of MIC

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    Minister and Vice Ministers

    Functional units EnterpriseMember unitsConsultative boards

    Dept. of Posts

    Dept. of Telecommunications

    Dept. of Info. Tech.

    Dept. of Science & Tech.

    Dept. of Planning & Finance

    Dept. of Inter. Cooperation

    Dept. of Legal Affair

    Dept. of Organization and HR

    Dept. of Inspection

    Ministry Office

    Radio FrequencyDirectorate

    P&T Quality ControlDirectorate

    Directorate for ITApp. Promotion

    Nat. Inst. of ICT Strategy

    VN Internet NetworkInformation Center

    ICT Info. Center

    ICT Journal

    VN P&T Newspaper

    P&T Publishing House

    VN Public-utility Telecom.service Fund

    VN Computer EmergencyResponse Teams

    Vietnam Multi-mediaCorporation

    Directorate of Press

    Directorate ofPublishing

    Directorate ofBroadcasting andElec. Information

    Directorate of Inter.Information

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    MIC training units

    1. Training Information and Communication

    Managers College2. Vietnam - Korea Information Technology

    College

    3. Printing Technology College

    4. Post and Telecommunications Institute ofTechnology (Under direct management ofMIC)

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    Key components of ICT in Viet Nam

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    Lawsan

    dPolicies M

    arket

    Investment

    Conduciveenvironmentthat supportsand facilitates

    development

    GovernmentGovernment

    UsersUsers

    BusinessesBusinesses

    Application HumanResource

    Infrastructure Industry

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    ICT Human Resource in Vietnam

    ICT human resource consists of:

    HR working in ICT Sector

    ICT infrastructureICT Industry

    HR in ICT application

    In economic sectors (manufacturing and

    services),In State agencies

    In social organisations and public serviceproviders

    HR in education and trainingTraining of ICT human resource

    Application of IT in education and training

    Users of ICT applications

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    Part I I

    CONTEXT OF ICT HUMAN CAPACITYBUILDING FOR DEVERLOPMENT IN

    VIETNAM

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    Regulations

    Laws

    Law on Education Law on IT

    Labour Code

    Vision and Strategy Prime Ministers Decision 698/Q-TTg ratify the

    Master Plan in IT human resources development

    by 2015 and vision for 2020

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    ICT Human Resources Training

    Rapid increase in professional IT training

    Quantitative of ICT training institutions increase rapidly

    On average each university with IT faculty trainsbetween 100 and 200 students in formal programmesevery year.

    Annualised increase in admissions in postgraduateprogrammes is 30%.

    Diversification in IT training modalities:

    Formal and informal programs, In-service training,distance learning

    Second degree training for graduates of other disciplines

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    Year 2006 2007 2008

    Total of ICT traininginstitutions

    269 347 390

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    ICT Human Resources Training

    (Continued)

    IT training in other disciplines:Basic IT course has been delivered in all non-IT universities, colleges andfaculties.

    IT application delivered in many universities.

    Promotion of IT international programs andinformal training

    IFI, Japanese IT program at National University in Hanoi, Indian National

    IT Institute program at Hoa Sen College, 9 APTECH training centers,CISCO training program

    125 IT application centers with about 200,000 learners.

    Over 50 informal training institutions can provide 7,000- 10,000 ITexperts per year

    IT training in general education curriculumIT becomes a formal subject in 240 pilot specialised secondary schools.IT is an elective subject in other secondary schools, and introduced into

    junior secondary and elementary schools as extra-curricular activity or

    as part of technical practice. 12

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    ICT Human Resources Training

    (Continued)

    Weaknesses:

    Quality of training remains poor compared with othercountries in the region, failing to meet with demand.

    English language skills remain weak among younggraduates

    Training programs is not comprehensive andsystematic

    IT application for specific purposes is nothing morethan using existing specialised software programs

    Absence of IT management training programs

    IT application is yet to have effect on teaching andeducation management.

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    Workers and Users in ICT

    Qualitative and quantitative improvement in ICThuman resource

    50,000 workforce in telecommunication sub-sector,20,000 workforce in IT (8,000 workforce in software)

    University graduates account for 60% of workforce innew telecommunication companies (85% in SPT, 80% inViettel, 60% in ETC and 58.87% in VTI)

    Staff in ICT management agencies get youngerw ith new regulatory mindset

    Hundreds of thousand officials have been trained inbasic ICT courses

    IT application user skills in State agencies andenterprises especially those in hi-tech or highcompetition sectors have progressed significantly

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    Workers and Users in ICT

    (Continued)

    ICT absorption has been gradually improvedw ith the use of basic telecommunicationservices a feature of daily habit, especially inurban areas.

    Weaknesses

    Shortage of professionally and English proficienthuman resource

    Only 10-15% of new graduates in IT meet programmingand English requirements of IT companies

    Shortage of ICT expertsLack of CIO at all levels

    Limited computer and English proficiency amongusers

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    Part I I I

    RECOMMENDATIONS

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    Development Vision

    HR development for IT is a key factor that hasdecisive impact on development of ICT infrastructure,

    industry and application. HR development must be atop priority in Vietnam ICT Development Strategy.

    Market analysis must form the basis for trainingneeds analysis, sub-disciplinary structure, training

    programs and curricula and annual admission quota.Assessment and evaluation of HR training must bebased on productivity, quality and efficiency of newgraduates/recruits as they perform at work.

    Socialization of HR development with a view tomobilizing domestic and external resources towardsHR development for ICT.

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    Development Directions

    Quality enhancement in ICT training is top

    priority in ICT HR developmentEnhancement of labor productivity in ICT

    Enhancement of knowledge of ICT, informationsociety and enhancement of skills and abilities touse ICT services and applications for thepopulation at large

    In-country export of ICT workers

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    Goals by 2015

    ICT human strong development, ensure thatenough ICT human meet ICT development andapplication demand.

    Enhancement of ICT application in education andtraining, modernization, enhance competitiveability of ICT human training system in order toreach regional and international level.

    Dissemination of ICT knowledge and skills to 100%of students in vocational and secondary schools.By 2010, 100% of students in universities and

    colleges, 50% of pupils in secondary schools, 20%of pupils in primary schools was trained in ICT

    Qualitative improvement in ICT teachers/lecturers.

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    Goals by 2020

    Guarantee that enough ICT human for domesticand a part of external market demand

    Vietnams ICT labor productivity reaches above-average level among ASEAN countries.

    Qualitative and quantitative improvement in ICT

    teachers (lecturers) in all education levels. By2020, 90% of lecturers in Universities, over 70%lecturers in Colleges reach master level, morethan 30% lecturers in Universities reach doctor

    level.

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    HR development Solutions

    1. Government Finalize and implement ICT HR Development Program

    lead by MoET Develop ICT HR Development Plan within Master Plan

    for Education and Training to 2010

    Allow establishment of 100% foreign-invested ICTtraining institutions

    Support non-state universities in ICT HR training

    Improve assessment and evaluation system ofICT training of different levels and bring it in linewith international standards

    Re-assess & classify all ICT training institutionsof different levels with a view to identifyingappropriate actions (elimination, upgrading,development) to be taken for each institution.

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    HR development SolutionsContinued

    Grant quality certification to international andVietnamese ICT training institutions

    Give priority investment to selected ITfaculties so that their facilities are as advanced asthose in counterpart faculties of advanced countriesin the region so as to make sure of necessaryconditions for quality ICT training and research

    Prepare to establish new state ICT university

    Send 300 undergraduates and graduates

    overseas for degree training.

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    HR development SolutionsContinued

    2. Agencies and businesses that use ICT HR

    In recruitment & placement accept only accreditationfrom ICT training institutions whose training qualityhas been certified thro Government assessment sys.

    Develop and strictly adhere to selection criteria,provide incentives with a view to attracting, using andcultivating talents.

    Improve performance evaluation and remunerationsystem so as to provide incentives for betterperformance.

    Select capable personnel to be trained abroad so thatthey become senior experts in ICT and ICT

    management. Encourage businesses of different ownership types to

    offer ICT training services contributing to expansion ofICT training capacity and thus ICT application skillsamong population.

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    HR development SolutionsContinued

    3. ICT HR training

    Renovate contents in ICT training programs & curricula.

    Review, adjustment and completion of existing ICTtraining programs in different schools, removal ofoutdated programs that fail to meet requirements

    Development of new ICT training programs giving

    more emphasis on practice in all ICT subjectsDecentralization to leader ICT faculties anduniversities to take proactive position towardsprogram and curriculum development as

    references that can be used for other institutionsMaximization of possible use of training programsand curricula of foreign institutions for referenceand teaching purposes

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    HR development SolutionsContinued

    3. ICT HR training (Continued)

    English training and ICT training in English.

    Immediate solutions: Enhancement of English training capacity of foreign language

    faculties in institutions providing ICT training

    Develop specialized English for ICT curriculum

    Pilot delivery of selected ICT subjects in English

    Invite English speaking ICT professors to lecture and conductresearch at ICT faculties

    Long-term solutions:

    Effective teaching & learning English at secondary schools.

    Pilot ICT training in English in selected ICT faculties in thesuggested model as follows: During the 1st year as students learnEnglish teachers are trained to be able to teach in English, rolling onfor next years when specialized subjects are delivered in English(social science subjects are delivered in Vietnamese).

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    HR development SolutionsContinued

    3. ICT HR training (Continued) Quantitative and qualitative enhancement for ICT

    trainers.

    Short upgrading courses provided to 200-300 ICT trainers eachyear.

    Recruitment of 300-400 young ICT talents to add to trainingcontingent either on State payroll quota or on long-termcontracts that give similar treatments as those provided onState payroll.

    There should be more State budget allocation for scholarships,fellowships and apprenticeships for 200-300 ICT trainers eachyear.

    Scientific research results (e.g. research publications atinternational conferences or referenced scientific journals) mustbe an important requirement in recruitment, promotion of ICTtrainers.

    Number of people trained to be ICT trainers raised to 500 each

    year. 26

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    HR development Solutions (Continued)

    Upgrading of EduNet into a national education network(with high speed) to connect training institutions, regulatoryauthorities and research institutes in the whole country withsome famous universities in the world

    Promotion of ICT teaching in secondary schoolsImprove facilities for teacher training institutions andsecondary schools

    Develop training programmes and textbooks for each level

    of education in the principle of consistency and continuity inthe whole system through to tertiary education

    Digitalise training curricula, textbooks and referencematerials, compiling interactive programmes to assistlearning

    Provide ICT and education software training to teachers eachyear

    Use of mass media to disseminate information and raiseawareness of ICT among society. Facilitate and encouragewhole population to acquire ICT skills so as to make full use ofICT amenities and service 27

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    Regional Cooperation

    Vietnam committes on providing scholaships for othercountries to have their staff trained at different levelssuch as bachelor, colleages degrees and releventcertificates

    To host annually experience sharings on ICT humanresource planning, implementation and uterlisation

    Provide technical support for other countries inpromoting ICT teaching in schools

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    THANK YOU