subscribed nyc 2017: land & expand: your strategy for global market expansion
TRANSCRIPT
Land to Expand
Establish Foreign Legal Presence to Increase Revenue and
Profitability
Neeraj Gupta
Leader of International Product,
Vantiv
Kristin Hagan
Leader of Global Partnerships,
Zuora
Growing International Opportunity
page
03
The rest of the top-10
markets combined are
growing at ~25%
every year.
Projected eCommerce Sales for the 10 Largest Markets
Others Countries
Among Top 10
United States
In the US, eCommerce sales are
growing at ~12% yearly.
Many Ways to Enter Overseas Markets
page
04
taking the
tour
accidentally
global
permanent
resident
Setting Up Shop Overseas
Be closer to existing customers
Understand prospective
customers better
Streamline supply & distribution
chains
What else?
Less Obvious Advantages
page
06
Pricing in local currency goes a long
way to boosting conversion/acquisition.
Local presence goes one step further
by maximizing approval rates on
credit/debit card payments.
Increased Sales
Maximize profitability by reducing FX
risk and fees and reducing the fees
imposed by card brands and issuing
banks—all through local legal
presence.
Reduced Cost
REVENUE
Ecosystem Background
page
08
ISSUING BANK MERCHANT ACQUIRING BANK
I A
How Issuers Make Decisions
page
09
I A
Impacts to Top Line
page
010
Increased Card Approval RatesIssuing banks tend to allow far more domestic authorizations than those
cross-border. In some markets, can be an all-or-nothing proposition.
Reduced Foreign Trxn Fees to CustomersIssuing banks will often levy these fees when shopping cross-
border. Merchants don’t see these but they can deter conversion.
approval rate
8%~potential lift in sales (£)
TTM
£970K
potential lift in sales ($)
TTM
$1.2M
Example Results
PROFITABILITY
Ecosystem Background, Revisited
page
013
I A
EU Interchange Fee
Regulation
Caps fees imposed by issuing
banks and card brands on
merchants.
Credit - 30 bps + EUR 0.05
Debit - 20 bps + EUR 0.05
Impacts to Bottom Line
page
015
Reduced Cost of ProcessingDomestic credit and debit card transactions are subject to far lower
issuer (interchange) and card brand (assessment) fees.
Reduced Risk and Fees Due to FXReceive proceeds of net sales in local currencies to avoid
repatriation and associated currency conversion risk and cost.
passthrough fees
77%
reduction in cost ($)
TTM
$240K
Example Results
CONCLUSION
What’s Next
page
018
Increased Sales
Reduced Cost
Establishing operations in overseas markets is a logical
step in your global strategy: increasing customer
acquisition/retention efforts while lowering costs from
reduced cross-border transaction fees.
1. EU US Privacy Shield: Effectively replacing Safe Harbor
2. PSD2 Regulations & Deadlines (UK and EU): What this means?
3. Payment Method Shift: Credit Cards declining in favor of APM
Alternative Payment Methods: non-card (Direct Debit options: SEPA,
BACS, etc.
On the Horizon…
Q & A to follow
Q&A
thank you.