CONTACT USwww.execontrol.com

Phone: 518.688.8700 ~ Fax: 518.688.88009 Corporate Drive

Clifton Park, NY 12065

IN THIS ISSUE

SUMMER 2007VOL. 2, NO. 1

• OperationsManagementExcellence Award

• Always-onConnectivity

• SQL DatabaseInterface

• EXEControl Adds TwoEmployees

• Client AdvancementSeries

FEATURED LINKSwww.execontrol.comLearn more about theClient AdvancementSeries.

www.sks-bottle.comSKS is a supplier, consultant and designerof containers and closures.

www.stonesoft.comStonesoft is a provider ofnetwork and business solu-tions.

www.mcgrann.comMcGrann Paper Corporationprovides high quality spe-cialty paper.

EXEControl Global Solutions was recentlypresented with the 2007 OperationsManagement Excellence Award by APICS.APICS, the Association for OperationsManagement, is the global leader in opera-tions management, including production,inventory, supply chain,materials management,purchasing and logistics.This award is givenannually to honor a com-pany who achievesenhanced successthrough the applicationof superior managerialtechniques.

As EXEControl GlobalSolutions has grown andchanged over the lastfew years, new manage-ment practices havebeen implemented withgreat success. The oper-ations enhancementshave been designedwith a focus on providing consistent qualityservices and products to their clients. EGSimplemented Six Sigma and Lean principlesto track statistics, eliminate waste and beconsistent in processes, products and serv-ices. By focusing on processes, EXEControlGlobal Solutions has been able to makegreat strides both internally and in their rela-tionships with their clients.

Many of the newly implemented prac-tices focus on organizing information andcommunications. This includes KPI tracking,increased internal communication betweendepartments, technical training andincreased documentation of processes.

Externally, the new prac-tices include increasedcommunication withclients via regular clientreview meetings, theEXEControl forums, thisnewsletter and variousclient events.

The new managementtechniques have led to avariety of software andservice improvements.New practices and prod-ucts such as call statusemails, the call queue,remote monitoring, theCommand Center, theClient AdvancementSeries, the 2007 User

Conference and new security features are adirect result of the recent managementimprovements.

EXEControl Global Solutions would like tothank APICS for recognizing their efforts inoperations and management excellence.This is an accomplishment made possible byall members of the EXEControl community.

Operations Management Excellence Award

EXEControl Global Solutionsrecognizes the need for busi-nesses to optimize their Internetconnections. Downtime, connec-tivity drops and slow responsesresult in significant businesscosts. After careful considera-tion, EXEControl Global Solutionshas partnered with Stonesoft.Stonesoft is a global companyfounded in 1990, focused onenterprise level customersrequiring advanced networksecurity and always-on businessconnectivity. This partnership isdesigned to address a number ofissues clients have been facingregarding Internet speed and reli-ability. Stonesoft’s award-winning StoneGatePlatform unifies firewall, VPN and IntrusionPrevention System (IPS) to provide secure,optimized, resilient connectivity. By leveragingthe StoneGate Platform, EXEControl and itscustomers also benefit from the lowest totalcost of ownership (TCO), best price-to-per-formance ratio and highest ROI.

Virtual private networks (VPNs) use the pub-lic Internet to establish secure, low-cost net-work connections between remote offices,business partners and remote users. VPNs aregaining popularity as a way to replace moreexpensive leased lines and frame-relay con-nections. However, not all VPNs are createdequal. Data protection protocols and encryp-tion techniques continue to improve, butInternet reliability remains a barrier to wide-spread VPN adoption.

StoneGate's patented Multi-Link™ technol-ogy provides high availability and load balanc-ing for Internet and VPN traffic across multiplenetwork providers (ISPs), no matter whatspeed, type or how many. Multi-Link technolo-gy enables StoneGate to automatically main-tain the fastest possible link to the Internet andeliminates the Internet connection as a poten-tial point of failure, without the use of complexrouting protocols or additional hardware,reducing the costs and complexities typicallyrequired for the same result. Clients can alsoget granular control of their bandwidth basedupon their specific needs and priorities.

Without StoneGate’s patented technology,many companies have backup Internet con-nections that are only utilized when the pri-mary connection goes down. This means the

company is paying for bandwidth that it israrely using. In addition, when the primaryprovider goes down, connections are lost andmust be reestablished with the backupprovider. The abrupt disconnections can leadto a variety of problems including databasecorruption.

With StoneGate’s innovations, any numberof additional connections are utilized in parallelvia unique load balancing technology. Thismeans companies are taking full advantage ofwhatever type of available connections at thesame time. It also means that when a connec-tion goes down, the user doesn’t experienceany interruption in service.

Through StoneGate’s Management Center,EXEControl Global Solutions is able to gather awide variety of information to ensure that all ofthe communication components are optimizedwith high-level reports, advanced trou-bleshooting, alerting and other tools.EXEControl Global Solutions has also chosenthe StoneGate Platform because of the easeof deployment, friendly interface andStonesoft’s commitment to innovation andcustomer satisfaction.

McGrann Paper Corporation was the firstEXEControl Global Solutions’ client to imple-ment the StoneGate solutions. They haveexperienced a significant improvement inspeed, uptime and uninterrupted connectivity.These improvements stemmed from a num-ber of factors including Stonegate’s identifica-tion of internal packet loss and collisions. Twoother clients are in the process of implement-ing StoneGate solutions and expect to be reap-ing benefits in the next few months.

Always-on Connectivity

Your feedback is vital to making this newsletter a success. If you wouldlike more information about the articles you have read, please contactEXEControl Global Solutions at (518) 688 8700. You can talk to your clientrepresentative for details about taking advantage of the features discussed.

If you have any feedback about the newsletter, please contact feedback@execontrol.com. This includes requests to subscribe, unsubscribeor to change how you receive the newsletter. It is available both as a printeddocument and electronically.

SQL Database InterfaceEXEControl Global Solutions has

enhanced their standard softwarepackage to have mapping andtransfer features to export data toSQL databases. This enhance-ment was created for SKSIndustries to provide data to aMySQL database for supportingwebsite applications. MySQL is anopen source version of the indus-try standard SQL database.

The new functionality utilizestables and controls to provide max-imum flexibility so a client candefine what data they want trans-ferred. Using EXEControl’s uniquetrigger point features, the data canbe transferred as soon as it is cre-

ated or updated. The client also has the ability to transfer the data in batches via EXEControl’s back-ground processing. The system handles transferring the data to remote databases and converting itfrom the EXEControl multi-valued format into the two-dimensional relational database format.

SKS Industries is using the new feature to transmit customer order and item information to theirwebsite so their customers can view their order statuses and history. SKS Industries is a supplier ofpackaging and scientific products with a significant Internet presence.

EXEControl Adds Two EmployeesEXEControl Global Solutions is proud to announce

the addition of two new employees to their staff.Christopher T. McConnell, who joins EGS’ sup-

port department, is a graduate of Siena College inLoudonville, New York. He received a Bachelor’s ofScience degree in Computer Science with minors inMathematics and Business. His prior experiencesinclude working for the Golub Corporation in theircustomer service department as well as interningwith the ITS department where he oversaw a vari-ety of company projects. Christopher brings excel-lent computer and problem-solving skills to the EGScommunity. He is from Schenectady, New Yorkand hopes to pursue a Master’s Degree inComputer Science and Business in the future.

Matthew Locci, who joins EGS’ consulting andimplementation department, is a graduate ofNortheastern University in Boston, Massachusetts.He received a Bachelor’s of Science degree inPolitical Science with a minor in Business. His priorexperiences include working for the Republic ofIreland in the European Union Parliament, as well asinterning for a major regional patent and trademarklaw firm. Matthew brings exceptional analytical andcommunication skills to the EGS community.Matthew is from East Greenbush, New York andhopes to pursue an M.B.A. in the future.

Feedback

9 Corporate DriveClifton Park, NY 12065

EXEControl Global Solutions recently launched the ClientAdvancement Series. This program is designed to provide for-mal training, workshops and more for the benefit of theEXEControl community. As part of an ongoing initiative, thesesessions are designed to strengthen the EXEControl communi-ty by sharing ideas and encouraging self-reliance.

These sessions are also designed to help clients get more outof their system by educating users on how to take full advan-tage of system features. This is accomplished by not only train-ing users, but by working with them to implement system functionality. For example, in October, a series will be offered ondocument storage and retrieval. These sessions will not onlytrain users on software and hardware, they will also walk theuser through setting up the features on their own system. Thiswould be beneficial to clients who are not currently usingEXEControl’s document storage and retrieval or are not takingadvantage of the features to their fullest extent.

The sessions focus on real life examples, practical informationand hands-on experiences. The objective of each session is toprovide knowledge that will allow the user to leave the classwith the ability to meet real-world needs. Each session is broken into segments with hands-on examples at the end ofeach topic.

The series are provided in three-day-long sessions, offeredfour times a year. Users may sign up for an individual session or for an entire three day series. For registration and more informa-tion, please refer to www.execontrol.com.

Client Advancement Series

2007 Schedule

Report Writing

8/7 Database layout; Basic TCL queries; Exporting data

8/8 Multi-values; Dictionary items, conversions andcorrelatives

8/9 Report Writer and Access Builder

Document Storage and Retrieval

10/2 Hardware and software configuration

10/3 Image association; Scanning process

10/4 Viewing and managing the process

System Painter

12/4 Screen changes and message changes

12/5 Menu changes, custom menu creation and menu security

12/6 Application changes and application security