SUPPORTING PEOPLE SUPPORTING PEOPLE

Briefing Briefing 20062006

What is Supporting People

Supporting people is a government initiative aimed at enabling people with housing related support needs to live independently in the community.  

It is targeted at vulnerable people and funded by the Department for Communities and Local Government (DCLG), formerly the ODPM.

       

The Vision for Merton Supporting People

“To enable vulnerable people to maximise their independence,

building safe and fulfilling lives in the community through support to their housing circumstances that meets

their needs”

The Budget

For 2006/2007 DCLG have announced that Merton will receive £3,287,911

Reduction of 1.76% = £57,856 Efficiency savings means no service reductions

For 2007/2008 the budget estimate is £3,123,515

Means 5% reduction = £164,396 Redistribution formula May have to decommission services

Funding by client group

Learning disabilities10%

HIV/AIDS1%Single Homeless

27%

Mental Health34%

Teenage Parents1%

Domestic violence4%

Young People at Risk5%

Homeless families1%

Alcohol problems4%

Physical or sensory1%

Older people7%

Offenders2%

Frail Elderly3%

Percentage of units per client group

Young people at risk or leaving care

3.1%

Young single homeless w ith support needs

5.5%

Teenage parents0.8%

People w ith HIV/AIDS0.6%

Women at risk of domestic violence

1.4%

People w ith Mental Health problems10.5%

People w ith Learning Disabilities

3.5%

People w ith Physical (or Sensory) Disabilities

3.1%

Single homeless people w ith support needs

7.3%

People w ith alcohol problems

0.7%

Offenders or people at risk of offending

0.5%

Homeless families3.7%

Older People w ith support needs59.3%

SUPPORTING PEOPLE AND GOVERNANCESUPPORTING PEOPLE AND GOVERNANCE

Merton as an Administering Authority for Supporting People

The Supporting People Team is responsible for:

Delivery, management and administration of the programme

Management of individual contracts

Monitoring and reporting on grant expenditure

Development of local performance indicators with key partners

Management and support of the provider base

Merton as an Administering Authority for Supporting People (continued)

Communication and consultation strategy for the programme

Pursuit of cross authority and cross agency procurement and service delivery

Completion of the service review process, reporting on outcomes and carrying out validation visits

• Improve our partnership working with service providers, stakeholders, support agencies and service users

• Improve needs analysis with a special emphasis on people excluded from services and services to the BME community

• Work with other boroughs to develop accessible services for people across borough boundaries

• Improve communications with an emphasis towards service-users and access to services

The Seven Key Objectives in theSupporting People Strategy

• Increase resources towards generic floating support services and get the balance right between accommodation-based services and floating support

• Set high standards for quality and value for money in the service review programme and performance monitoring

• Use the budget creatively, linking with other funding streams for multi-dimensional needs and ensure the overall programme is cohesively linked into other corporate plans and wider partnerships

The Seven Key Objectives in theSupporting People Strategy (continued)

Progress and Achievements 2005/06

New sheltered housing scheme for ethnic elders

YMCA – a remodelling success story Merton Young Single Homeless Forum

(MYSHF) nomination panel First direct payment – a learning disability

client

Progress and Achievements 2005/06 (continued)

Move-on accommodation for mental health clients Additional floating support for clients

Drug and alcohol problems New Merton tenants Physical and sensory disabilities

Jigsaw4U obtaining ALG development bid funding Reach out visits

Looking ahead : Challenges for 2006 - 2007

Improve communications Engage with service users National Supporting People Strategy Redistribution formula Value for Money Engaging with voluntary sector Explore joint funding initiatives Successful inspection Visit every accommodation-based service

Our Priorities

Increase Floating Support Develop a high level support scheme for young people

at risk - Mitcham Park Develop an extra care scheme for frail elderly at

Wykeham Lodge Support for people with substance misuse Increase number of move on accommodation units

Supporting People Inspection

A Team of Audit Commission Inspectors will be visiting Merton on 21st August 2006 for one week. The timetable will be agreed in advance and the Team will undertake a range of activities: interviews, focus groups, and reality checks including visits to provider services, mystery shopping and file checks.

What is the focus of the inspection?

The Audit Commission will assess Merton’s SP programme against two key questions:

How good is the service? What are the prospects for improvement?

The AC will then score each question on a scale from 3 star excellent through to no star poor

How good is the service?How good is the service?

Governance Delivery Arrangements Service Reviews Value for Money Service User Involvement Access to Service Information Diversity Outcomes for Service Users

Will the service improve?Will the service improve?

What is the service’s track record for delivering improvement?

How well does the service manage performance?

Does the service have the capacity to improve?

What will happen during the inspection?

Inspectors will be in Merton conducting fieldwork during the week commencing 21st August 2006

They will be looking for evidence to see how well we are performing, functioning as a partnership and what our future prospects for improving are

They will interview senior staff, frontline staff and other people from the partnership

They will conduct reality checks with service providers and mystery shopper exercises

Who will be involved?

Merton Council Partners in the SP programme:

Primary Care Trust

Probation Service

Service Providers

Service Users

Users and Carer groups and

voluntary groups

What needs to be done?

There are important submissions and work that has to be done in the months before the inspection:

We have to complete a pre-inspection self assessment We have to put together a library of documents and

“evidence” to demonstrate our commitment to service delivery and continuous improvement

Also we have to be prepared, ready and informed in time for the on site inspection visit in August

What should I be doing about the inspection?

Don’t Panic! Be aware of Supporting People and know why

it is important to your department Keep informed and learn more by reading this

and other inspection briefings Know that the Inspection will involve you,

directly or indirectly

What should I be doing about the inspection? (2)

Remember the inspection is for our benefit. It will help us to see how and where we need to improve our programme The principle behind the inspection is to enable us to improve outcomes for service users

Please cooperate with the inspection preparation process and the eventual inspection

Contact Details

Supporting People Team:

Eileen Nutting, SP Manager020 8545 3841 eileen.nutting@merton.gov.uk

Nick Robinson, SP Monitoring and Review Officer (interim)020 8545 4734 nick.robinson@merton.gov.uk

Michael Dockery, SP Programme and Development Officer020 8545 3844 michael.dockery@merton.gov.uk

Clair McQueenie, SP Finance and I.T Officer020 8545 4050 clair.mcqueenie@merton.gov.uk

www.merton.gov.uk/supporting-peoplesupportingpeople@merton.gov.uk