Report and Evaluation:

General Practice Forward View - Making it work for youA Workforce Workshop

11 May 2017 at

Tankersley Manor, Barnsley

Event Background and PurposeThe South Yorkshire and Bassetlaw Primary Care Workforce Group (SYBPCWG) have developed proposals recognising workforce challenges for the region and had committed to provide some leadership space in order to look more closely at how to practically achieve the recommendations described in the General Practice Forward View for the region.

“Teams need support and space if they are to adopt new ways of working” Arvind Madden GPFVApril 2016

The key outcomes of the day were to equip attendees with a greater understanding of the GPFV strategy and offer some practical solutions to consider and take back to practice. The event was therefore aimed at GPs, Practice managers, Clinical Commissioning Groups and Primary Care Providers workforce decision makers and practice manager. Jointly organised by RCGP GP Forward View and South Yorkshire North Trent teams and SYBPCWG and advertised through the RCGP, HEE and STP networks, it attracted 98 attendees plus speakers and organisers and was a positive and challenging forum for discussion and debate. Delegates were asked to evaluate and feedback via survey monkey and 33 responses were received with overall feedback extremely positive:

“The event was very thought provoking and promoted enthusiasm for the future, helping us feel lifted from the general feeling of gloom”

“It was an excellent day full of inspiring stories and very motivating - a very good use of my time”

Speakers and WorkshopsWith the key focus in mind of balancing strategic direction with realistic delivery, the event began with in introduction from Ben Jackson, Chair of the SYBPCWG. He gave delegates an insight into the work of the group and the aims and objectives of the event. The agenda for the morning included key influential figures who were able to provide the latest detail and thinking around workforce. Their

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presentations were made available on the SYBPCWG website immediately after the event https://sybwg.wordpress.com Agenda for morning session: -

Professor Martin Marshall, Vice Chair, External Affairs - GP Forward View - RCGP Perspective. Dr Andrew Sixsmith – NHS England Update - Stabilising and transforming services for the

future. Dr Mark Purvis – Director of Postgraduate General Practice Education & Associate Dean -

Solutions and opportunities and HEE perspective Dr Mike Holmes and Dr Kevin Anderson, Haxby Group – Trying things out – the Haxby Model Plenary discussion Q/A

85% of the delegates, who responded, rated the key speakers Excellent or Good. None of the speakers were rated poor. There were numerous responses to how useful the morning presentations were found including: -

“Useful update re 5YFV and what is current”“Evaluation of where we are with GP skill mix and where we need to be”“The information was relevant and useful immediately. They gave us a lot to think about”“Actually hearing how other areas have transformed how Primary Care works and the improvement in services to patients”“Realising the scope of the problem but being given lots of options to handle it”“Understanding and seeing that there are alternatives to overcome the workforce crisis”“All of it as it allowed me to explore various different ways or working, think outside the box – a lot of food for thought”

5 responses particularly mentioned the Haxby presentation as being useful.

When asked about the overall impression of the course programme: -

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From Top: Andrew Sixsmith, Mike Holmes, Mark Purvis and Martin Marshall address delegates during the morning session

The afternoon sessions were broken down into 4 workshops over 3 sessions so that delegates could attend their choice of 3. The workshops were designed to stimulate discussion and provide practical ideas and examples of trailblazing work.Workshop details:-

Workshop 1Dr Pete Lane - The General Practice Nursing, Workforce Development PlanImproving nurse training in GP practice settings and raising the profile of the nursing role is vital to helping to retain and expand the General Practice Nursing (GPN) workforce to support GPs.Dr Lane will introduce the development plan and lead discussion on how the GPN workforce might support practices. Dr Lane is also the clinical lead for the Advanced Training Practice Scheme

Workshop 2Dr Mike Holmes/Dr Kevin Anderson – Employing Pharmacists in Primary CareThe Haxby group consists of ten GP surgeries in York and Hull. The group have been employing pharmacists in their practices for over four years. The workshop will give delegates an

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opportunity to look at how Haxby have embedded their pharmacists in day-to-day work and how the pharmacy role in general practice could evolve.

Workshop 3Andy King – Physician Associate in General Practice –How and Why?Andy currently works as a PA in general practice and is also involved in the education and training of future PAs. Delegates will get a change to hear how this works in practice and discuss the impact his role has in managing the work in his surgery.

Workshop 4David Cowan – Care Navigation – Learning from the West Wakefield VanguardDavid is a Care Navigation Lead and has developed the current model for West Wakefield including some nationally recognised training. David will help delegates understand this new role, through discussing the learning and success of the Wakefield vanguard and consider how the role might be used in their own contexts.

Again, the workshops evaluated very well with several positive comments. The workshops generated challenge; real concerns and the workshop leads were able to share their learning and advice.

Course OrganisationThe feedback about the venue was generally positive and the overall organisation of the course was rated as follows:-

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ImpactIt was important for us to try to ascertain what changes delegates might consider as a result of what they had heard and discussed at the event. The response to this question was both encouraging and a testimony to those who gave their time to the event to share good practice and their enthusiasm:-

We also asked what they were hoping to get from the event, and if this was achieved:-We asked them to list 3 objectives, and the responses were much the same for all:-

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Next StepsPart of the SYBPCWG group’s responsibility is to bring together the workforce leads and enable joint working and sharing across the region. The learning from the event will be on the shared with the group to inform further initiatives. Some CCG’s have used the event as a starting point to develop local, similar events and these will also be supported. Where possible, the aim is to develop initiatives together and across boundaries and the event has been a very positive tool in getting the right people together to think about how to move forwards in this way. The

Louise Berwick (Project Manager) Ben Jackson (Chair & RCGP Regional Ambassador)South Yorkshire & Bassetlaw Primary Care Workforce Grouphttps://sybwg.wordpress.com/

June 2017

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