table of contents - philippine coast guard...service eligibility of at least 82% rating or prc...

TABLE OF CONTENTS

MESSAGES Secretary

Officer-In-Charge, Philippine Coast Guard Chairman FRONTLINE SERVICES

1. HEADQUARTERS PHILIPPINE COAST GUARD OFFICES

DCS FOR HUMAN RESOURCE MANAGEMENT, CG-1……………………………....... 1

Recruitment for Office and Non-Officer……………………………………………………... 2

Filing for Application for Civilian Employee………………………………………………… 4

DCS FOR INTELLIGENCE, SECURITY AND LAW ENFORCEMENT, CG-2………… 6

Business Accreditation Certificate for PCG Dealer………………………………………... 7

DCS FOR OPERATIONS, CG-3…………………………………………………………….. 9

Request for the Availability of PCG Assets, PCG Personnel and PCG Services……… 10

DCS FOR PLANS, PROGRAMS AND INTERNATIONAL AFFAIRS, CG-5...………… 12

Processing the Proposal for Capability Development and Feasibility Studies…………. 13

Scheduling of Courtesy Calls………………………………………………………………… 15

Scheduling of Meetings or Conferences on International Cooperation and Bilateral

Commitment…………………………………………………………………………………… 17

DCS FOR COMMUNITY RELATIONS SERVICE, CG-7…………………………………. 19 Organizing Community Relations Activities………………………………………………… 20 Issuance of General Orders for PCGA Members for Appointment, Promotion, Awards. 22 Processing of PCGA ID Application…………………………………………………………. 24 DCS FOR MARITIME SAFETY SERVICE, CG-8…………………………………………. 26 Issuance of Salvor Certificate of Registration (SCR)……………………………………… 27 Issuance of Salvage Permit………………………………………………………………….. 30 Notice to Mariners…………………………………………………………………………….. 33 Filing/ Receiving of Marine Protest………………………………………………………….. 35 DCS FOR MARITIME ENVIRONMENTAL PROTECTION, CG-9………………………. 37 Application and Issuance of Certificate of MARPOL Surveyor…………………………… 38 COAST GUARD FINANCE CENTER (CGFC)…………………………………………….. 40 Issuance of Official Receipt (Payment for Bidding Documents/ Salvage Permit/

Performance Bond)…………………………………………………………………………… 41 Issuance of Certificate of Pension…………………………………………………………… 43 Issuance of Certificate of Remittance……………………………………………………….. 45 Loan Endorsement……………………………………………………………………………. 47 Issuance of Letter Introduction for the Opening of LBP Account………………………… 49 COAST GUARD ACTION CENTER (CGAC)……………………………………………... 51 Response to Emergency Situation………………………………………………………….. 52 Response to Foreign Countries during Emergency Situation……………………………. 55

TABLE OF CONTENTS

COAST GUARD PUBLIC AFFAIRS OFFICE (CGPAO)………………………………... 58 Request for Reproduction of Pictures and Video Clippings………………………………. 59 Provide and Disseminate News/ Press Releases…………………………………………. 61 REAL ESTATE MANAGEMENT OFFICE (REMO)………………………………………. 63 Issuance of Certificate and Clearance……………………………………………………… 64 Scheduling of Housing Projects Presentation……………………………………………… 66 Processing of Pro-Format of Deed of Donation to the Prospective Donors Real

Property……………………………………………………………………………………….... 68 COAST GUARD ADJUTANT OFFICE (CGAO)…………………………………………... 70 Issuance of PCG Dependents Identification Card…………………………………………. 71 Processing of Posthumous Retirement and Separation Benefit of Coast Guard

Personnel………………………………………………………………………………………. 73 Processing of Transfer of Pension…………………………………………………………... 76 Processing of Yearly Verification of Pensioners………………………………….............. 79 COAST GUARD PROCUREMENT SERVICE (CGPS)…………………………………... 82 Filing of Dealers/Suppliers Accreditation…………………………………………………… 83 Sale and Distribution of Bidding Documents to Interested Bidders……………………… 85

2. PHILIPPINE COAST GUARD UNITS COAST GUARD INTERNAL AFFAIRS SERVICE (CGIAS)…………………………….. 87 Filing of Formal Complaint/ Walk-in-Complainant against erring PCG Personnel……... 88 Filing of Pleading (Counter-Affidavit, Answer, Reply etc.)……………...………………… 90 Request for Status of Case…………………………………………………………………... 92 Request for Copy of Case Documents……………………………………………………… 94 Request for Copy of Statement of Assets and Liabilities and Net Worth (SALN)……… 96 Request for Apprehension of PCG Uniformed and Non-Uniformed Offenders………… 98 Mediation of Case……………………………………………………………………………... 100 MARITIME SAFETY SERVICES COMMAND (MSSC)…………………………………... 102 Screening of Lighthouse Keeper Applicant………………………………………………… 103 Response to Letter Request for the Establishment of Traffic Separation Scheme

(TSS)……………………………………………………………………………………………. 105 Appropriate Action to the Letter Request for the Conduct of Flood Water Rescue

Seminar………………………………………………………………………………………… 107 MARITIME SECURITY AND LAW ENFORCEMENT COMMAND (MARSLEC)……… 109 Sea Marshalling of Domestic Ships…………………………………………………………. 110 Law Enforcement Activity in relations with bomb threats aboard ship…………………... 112 Law Enforcement Activity in relations with actual presence of a bomb aboard ship…... 114 MARITIME ENVIRONMENTAL PROTECTION COMMAND (MEPCOM) 116 Issuance of PCG Accreditation Certificate for Oily Water Separator (OWS)………………………………………………………… 117 Oil Spill Boom (OBS)………………………………………………………………….. 119 Oil Sorbent Material (OSM)…………………………………………………………... 121 Oil Spill Dispersant (OSD)……………………………………………………………. 123 Oily Waste Collector (OWC) and Tank Cleaning Contractor (TCC)…………….. 125 Registration/ Approval of MARPOL Requirements for Oil Record Book (ORB)………………………………………………………………. 127

TABLE OF CONTENTS

Garbage Management Plan (GMP) and Garbage Record Book (GRB)………… 129 Shipboard Oil Pollution Emergency Plan (SOPEP)………………………………. 131 Issuance of International Oil Pollution Prevention Certificate (IOPPC)…………………. 133 Oil Pollution Prevention Certificate (OPPC)………………………………………………... 135 Approval of Oil Spill Contingency Plan (OSCP)………………………….………………... 137 Issuance of Accreditation Certificate of MARPOL Surveyor……………………………… 139 COAST GUARD MEDICAL SERVICE (CGMED)………………………………………… 141 Request for Availability of Medical Team during Maritime Emergency Situation………. 142 Treatment and Consultation Procedures…..……………………………………………….. 144 Issuance of Neuro-Psychiatric Clearance for PCG Applicants…………………………. 146 Conduct of Laboratory Service for PCG Applicants……………………………………….. 148 Issuance of Medical Clearance for PCG Applicants………………………………………. 150 COAST GUARD DENTAL SERVICE (CGDENTAL)……………………………………... 152 Dental Services for PCG Retired Personnel and PCG Direct Dependents…………….. 153 Issuance of Dental Clearance for PCG Applicants Commissionship /Enlistment and

Civilian Employee……………………………………………………………………………... 155 COAST GUARD DISTRICT (CGD)…………………………………………………………. 157 Issuance of Dumping Permit…………………………………………………………………. 159 Water Search and Rescue (WASAR) Training to LGU’s and other requesting parties 160 Event Marshal/ Standby Rescue Swimmers during Fluvial Parades, Regatta, and

other maritime related activities……………………………………………………………… 162 Filing of Complaints against erring PCG Personnel……………………………………….. 164 Request for Medical Mission…………………………………………………………………. 166 Request for Dental Mission…………………………………………………………………... 168 Response to Maritime Emergency Situations……………………………………………… 170 Request for Availability of Special Operations Unit (SOU) during Maritime Incident….. 172 Application/Accreditation of Oil Record Book (ORB), Garbage Management Plan/

Garbage Record Book (GMP/GRB), Oil Sorbent Material (OSM) and Shipboard Oil Pollution Emergency Plan (SOPEP)………………………………………………………… 174

Issuance of Tank Cleaning Permit…………………………………………………………... 176 Monitoring and Assistance of Tank Cleaning Operations/Permit………………………… 178 Law Enforcement Assistance to other Government Agencies and Non-Government

Agencies……………………………………………………………………………………….. 180 COAST GUARD STATION (CGS)………………………………………………………….. 182 Response to Maritime Incidents Drowning……………………………………………………………........................... 183

Collision, Grounding, Capsizing, Man-Overboard (MOB) and Distressed Vessels…………………………………………………………………………………. 185

Reported Missing Vessels and Persons……………………………………………. 187 Medical Evacuation…………………………………………………………………… 189 Oil Spill…………………………………………………………………………………. 191 Law Enforcement Assistance to other Gov’t Agencies and NGO’s……………………… 193 Event Marshal/ Standby Rescue Swimmers during Marine Parades/Regattas………… 195 Conduct of Pre-Departure Inspection (PDI) To passengers and cargo vessel (2 hours Prior to Departure)…………………... 197 To passengers and cargo motorbanca (30 minutes Prior to Departure) ……….. 199 Conduct of Emergency Readiness Evaluation (ERE)…………………………………….. 201 Conduct Vessel Safety Enforcement Inspection (VSEI)………………………………….. 203 Request for Supervision of Bunkering or Transfer Operations…………………………… 205

TABLE OF CONTENTS

Request for Supervision of Tank Cleaning Operations…………………………………… 207 Request for Supervision of Dumping Operations………………………………………….. 209 Filing/ Receiving of Marine Protest………………………………………………………….. 211 Issuance of Salvage Certificate of Inspection……………………………………………… 213 Filing of Complaints against Erring PCG Personnel………………………………………. 215 PCG CITIZEN’S CHARTER COMMITTEE

PCG VISION

“By 2028, PCG is a world class guardian of the sea committed to save lives, ensure safe maritime

transport, cleaner seas, and secure maritime jurisdiction.”

PCG MISSION

"We are a uniformed armed service that implements and enforces all national and international

maritime safety, security, search and rescue, and marine environmental protection laws in support

of the integrated Maritime Transportation Network objectives, national security and economic

development of the Philippines."

HOW TO USE THE HANDBOOK

The PCG Citizen's Charter provides the frontline services offered by the various units of the

PCG. This manual lays down the step by step procedure in obtaining a service and transacting

with the concerned PCG office.

The Mission/Vision of each PCG unit is also stated in this manual for easy reference by the

public as to which office is primarily tasked to render the service they need

Below is a sample service template with an explanation of the different parts:

1. Service Title: Identifies the specific frontline service being offered by the concerned office.

2. Schedule of Availability: Indicates the days and time when the clients can obtain the

service.

3. Client/Requesting Party: Specifies those who may apply for the specific service.

4. Documentary Requirements: Lists the documents that need to be prepared before

proceeding to STEP 1.

5. Concerned Office: Provides the name of the office/unit that is in charge of the particular

service and where clients can direct their concerns.

6. Duration: Refers to the total expected period of transaction for the PCG personnel to deliver

the service, excluding the actions taken by the applicant (e.g filling out forms) and others

made outside the PCG organization (e.g transactions with Land Bank of the Philippines or

other government agencies)

7. Steps: Indicates the sequence or order of the actions to be taken by the applicant.

8. Applicant: Provides for the specific instructions to be done by the client when obtaining a

service.

9. Service Provided: The actions taken by the designated PCG personnel in response to the

client's actions.

10. Office/Person Responsible: Indicates the office or personnel in charge of the transaction.

11. Forms: Specifies the forms to be filled out by the clients with respect to a specific step.

12. Fees: Indicates the corresponding charges to be paid for a given transaction.

13. Processing Time: The estimated number of minutes, hours or days that it would take for the

PCG personnel to finish processing an application indicated for each step.

14. Total Time: Measures the entire service transaction from beginning to end on the

assumption that the Client/Applicant has submitted all the requirements.

ANTI-FIXER CAMPAIGN

The Anti-Red Tape Law (RA 9485) imposes stiff penalties on fixers: imprisonment for as

long as six years, or a fine of up to P200,000.00 or both.

Labanan ang fixers!

Report the name of the fixer, name and location of the government office, and the date of

transaction to the following:

Office of the Ombudsman:

OMB Hotline

(+632) 9262-OMB (662)

Text Hotline

(+63) 9266994703

Trunkline

(+632) 317-8300

(+632) 479-7300

Department of Transportation (DOTr):

Trunkline

(632)790-8300/790-8400

Telefax

(632)723-4925

DOTr Action Center Hotline

7890

Philippine Coast Guard (PCG):

(632) 527-8481 to 89

CITIZEN'S CHARTER FEEDBACK FORM

CITIZEN'S FEEDBACK FORM

Date/Time: _______________

Kindly evaluate the quality of service provided at the Headquarters Philippine Coast Guard.

Please check the appropriate box which best represents your observations:

A. WORK ENVIRONMENT YES NO

1. HPCG vicinity and premises are clean.

2. Office visited is clean and orderly.

B. WORK PERFORMANCE YES NO

1. Duty guards are presentable, friendly and courteous. 2. Office watch/staff showed courtesy (e.g. greets and

introduces self) at the time of transaction. 3. Office staff acted to my concern promptly and fast. 4. Office staff maintained professional conduct at all times. 5. My concerns were appropriately addressed by the office.

Overall, as a client, how satisfied are you with the quality of service provided?

Very Satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very Dissatisfied

Any comments or recommendations to improve our service?

Part I

Name (Optional): _____________________________ Office to be Visited: ________________

Company: ___________________________________ Contact Nr: _______________________

Purpose of Visit: Inquire about services Scheduled Meeting/Appointment

Follow-up Pick-up/drop-off Documents

Others (specify): _________________________

Part II

Office of Deputy Chief of Coast Guard Staff for Human Resource Management

Citizen’s Charter 1

OFFICE OF DEPUTY CHIEF OF COAST GUARD STAFF FOR HUMAN RESOURCE

MANAGEMENT (CG-1)

MISSION

To advise or assist the Commandant in the attainment of the Command and Staff activities

pertaining to direction, control and supervision of personnel matters in the Philippine Coast

Guard.

Frontline Services Offered:

1. Recruitment for Officer and Non-Officer 2. Filing of Application for Non-Uniformed Personnel



Note:

Original or certified true copy of documents must be presented for authentication upon submission of the documentary requirement

1. Recruitment for Officer and Non-Officer

Schedule of Availability:

Monday to Friday 8:00 am to 5:00pm

Client / Requesting Party:

Applicant for Officer/Non-Officer

Documentary Requirements: 1. NSO Birth Certificate 2. Transcript of Records (Photocopy) 3. Diploma (Photocopy) 4. Two 2 x 2 Pictures

Qualification Requirements: 1. Natural Born Filipino 2. Good Moral Character 3. Single 4. 21 – 28 years of age for Officer/18 – 28 years of age

for Non-Officer 5. At least 5’0 (Male & Female)) 6. Physically & Mentally Fit for Training 7. Baccalaureate Degree Holder with Professional Civil

Service Eligibility of at least 82% rating or PRC

Licensed for Officer/ at least 72 Units in College or

high school graduate provided that he/she has

completed TESDA Courses relevant to Coast Guard

Functions for Non-Officer

Concerned Office: Deputy Chief of Coast Guard Staff for Human Resource Management Recruitment Division, O/CG-1

Duration:

10 minutes



For inquires, suggestions, comments, complaints, please call 5278481 to 89 loc 6111-6114

How to Avail the Service:

Step Client Service Provided Office/ Person

Responsible Forms Fees

Processing

Time

1

Submits the duly

accomplished Application

form together with the initial documentary requirements

Checks the entries on the application

form and the sufficiency of the

documentary requirement for initial screening

Recruitment Division/CG-1

Application Form for

Officer/ Non-Officer

None 5 min

2

Height measurement and

physical examination

Recruitment Division, O/CG-

1 None 3 min

3

Applicants who

passed the initial

screening shall be

informed on the

date of the PCG

Aptitude Battery

Test (PCGABT)

Recruitment Division, O/CG-

1 None 2 min

END OF TRANSACTION TOTAL = 10 minutes



2. Filing of Application for Non-Uniformed Personnel




Applicant for Non-Uniformed Personnel

Documentary Requirements:

1. Resume/Curriculum Vitae 2. Transcript of Records (Photocopy) 3. Diploma (Photocopy) 4. Civil Service Eligibility

Qualification Requirements:

1. Natural Born Filipino 2. Good Moral Character 3. Physically & Mentally Fit 4. Civil Service Eligible

Concerned Office: Deputy Chief of Coast Guard Staff for Human Resource Management Recruitment Division, O/CG-1, Civilian Affairs

Duration:

12 days and 40 minutes






Processing

Time

1

Submits the duly accomplished

Resume/ Curriculum Vitae together with the

initial documentary requirements

Checks the completeness of the

documentary requirement for

initial screening and interview the

applicant

Respective PCG Units

None 30 mins

2 Applicant to

undergo Medical Examination

CGMED to conduct medical exam/verify

medical records CGMED SVC

Medical Clearance

None 1 day

3 Fill up PDS

Form

Receives the applicant’s

documentary requirements Processing of

Application Form Preparation of

Contract

Recruitment Division/ Civilian

Affairs

Personal Data Sheet Form

None 10 working

days

4 Contract Signing

Civilian Affairs 10 mins

5 Report to

respective PCG Units

Issuance of Orders Civilian Affairs/

CGAO 1 day

END OF TRANSACTION TOTAL= 12 days and 40 minutes

Office of Deputy Chief of Coast Guard Staff for Intelligence, Security and Law Enforcement


OFFICE OF DEPUTY CHIEF OF COAST GUARD STAFF FOR INTELLIGENCE, SECURITY

AND LAW ENFORCEMENT (CG-2)

MISSION

To advise the Commandant, PCG on matters pertaining to intelligence, counter-intelligence

and investigation in support of the Coast Guard mission


1. Business Accreditation Certificate for PCG dealer



1. Business Accreditation Certificate for PCG Dealers


Monday to Friday 8:00 am to 5:00 pm


Interested Supply Dealers

Documentary Requirement:

1. Letter request to transact Business with PCG 2. License to Operate (Marina for Ship repair, BFAD for Med, PCAB for Construction) 3. Application for Registration (DTI) 4. Certificate of Registration Name (DTI) with affirmative Certificate (DTI) 5. Accomplished Bio-data of owner’s his/her authorized representative (to include

Company Profile/ Articles of Incorporation SEC Registered) 6. Government Electronic Procurement System (PhilGEPS Certificate) 7. Sketch or Location plan of Business firm 8. Picture of Business Facility (original picture) 9. VAT Registration with ITR & Financial statement for the last 2 years 10. 3 ea. ID picture (2x2) of owner or authorized representative (if any) (original

picture) 11. Latest Mayor’s permit 12. NBI Clearance 13. Product line 14. List of Manufacturing equipment & other plants facilities 15. Authorization Letter from Authorized Representative 16. Previous completed projects in any Government Entities to include PCG (PO’s &

Certificate of acceptance) 17. Duly accomplished Application for Business Accreditation

Concerned Office:

Counter-Intelligence Branch, CG-2 Duration:

2 days and 1 hour (within Manila and Cavite area) 3 days and up (outside Manila area)



For inquiries, suggestions, comments please call 527-8481 to 89 local 6124


Step Client Service

Provided

Office/ Person


Processing

Time

1

Dealers applying for Business

Accreditation Certificate as endorsed by CGPROC

All documents forwarded to

Counter-Intelligence

Branch, CGIF for evaluation

Duty CIB None None 30 mins

2

Conduct background

Investigation for verification and

authenticity of the documents submitted

CIB Personnel None None

2 days (Manila

and Cavite area)

3

Issuance of Business

Accreditation Permit if BI is

completed with no findings for

ground of disqualification

CIB Personnel Business

Accreditation Form

None 30 mins


Office of Deputy Chief of Coast Guard Staff for Operations


OFFICE OF DEPUTY CHIEF OF COAST GUARD STAFF FOR OPERATIONS (CG-3)

MISSION

To advice the Commandant, Philippine Coast Guard (PCG) on all matters related to the

deployment and readiness of all Units of the Command.


1. Request for the Availability of PCG Assets, PCG Personnel, and PCG Services



Note:

Original or certified true copy of documents must be presented for authentication upon submission of the documentary requirement

1. Request for the availability of PCG Assets, PCG Personnel and PCG Services


Monday to Sunday ( 24 Hours) Client / Requesting Party:

Other Government Agencies and Private Entities


Letter request

Concerned Office:

Deputy Chief of Coast Guard Staff for Operations, CG-3 Duration:

1 day 3 hours and 30 minutes



For inquires, suggestions, comments, complaints, please call 5278481 to 89 loc 6131




Processing

Time

1

Private Entity and

Other Government

Agencies

Receipt of the request

Duty Office Watch, CG-3

Letter Request None 10 mins

2 For evaluation of

the request

Deputy Chief of Coast Guard Staff for Operations,CG-

3

None 10 mins

3

Coordination for the availability of

the requested assets and personnel

Operation Branch of CG-3

None 2 hours

4

Recommend approval/

disapproval of request to CPCG


3

Disposition and

Memorandum Form

None 1 hour

5 Approval/

Disapproval of the request

Commandant, PCG

Disposition and

Memorandum Form

None 1 day

6 Inform the

Requesting Party


3

Reply Letter, Phone Call,

Electronic Mail None 10 mins

END OF TRANSACTION TOTAL= 1 day, 3 hours and 30 minutes

Office of Deputy Chief of Coast Guard Staff for Plans Programs and International Affairs


OFFICE OF DEPUTY CHIEF OF COAST GUARD STAFF FOR PLANS PROGRAMS AND

INTERNATIONAL AFFAIRS (CG-5)

MISSION

To assist the Commandant in the formulation, development, and implementation of

Command strategic concepts and policies, long-range/mid-range and short-range plans and

programs, international treaty affairs and management information systems essential for the

efficient operation of the Philippine Coast Guard.


1. Processing the Proposal for Capability Development and Feasibility Studies 2. Scheduling of Courtesy Calls 3. Scheduling of Meetings or Conferences on International Cooperation and Bilateral

Commitments



1. Processing of Proposals for Capability Development and Feasibility Studies




Shipping Representatives/Company Representatives


1. Project Proposal 2. Feasibility Study

Concerned Office:

Office of the Deputy Chief of Staff for Plans, Programs and International Affairs, CG-5

Duration:

2 days, 6 hours and 30 minutes







Processing

Time

1 Submit

necessary documents

O/CG5 receives the project proposal/ feasibility study

Duty Office Watch, CG-5

Project Proposal Feasibility

Study

None 30 mins

2

O/CG-5 endorses the Feasibility

Study/Project Proposal to Secretariat PCG

Modernization Board

DCS for Plans, Programs and

International Affairs, CG-5

None None 3 hours

3

Assess proposal if

within the PCG’s

Capability

Development Plan

Secretariat PCG

Modernization Board None None 2 days

4 Within the 15 Year

Development Plan?

Secretariat PCG

Modernization Board None -

5

If No – Inform O/CG5

to coordinate with the

proponent that the

proposal is

disapproved

Secretariat PCG

Modernization Board None -

6

If Yes – Inform O/CG5

to coordinate with the

proponent that the

proposal is for further

evaluation

TSEC, DDC, HRDC,

FROC, BSSD, BFC None -

7

Inform the proponent

that the proposal is for

further assessment of

the Board

O/CG5 None 3 hrs

END OF TRANSACTION TOTAL= 2 days, 6 hours and 30 minutes



2. Scheduling of Courtesy Calls




Government Agencies, International Delegates, Project Presenters and Coast Guard Counterparts


Courtesy Call Request

Concerned Office:


Duration:

1day, 3 hours and 25 minutes






Processing

Time

1 Submit

Request Letter

O/CG5 receives the

request from

applicant

O/CG5 None None -

2

O/CG5 coordinates

the availability of

CPCG/DCPCG/

CCGS

O/CG5 None 10 mins

3

If the proposed date

is unavailable:

coordinate with the

client

O/CG5 None 5 mins

4

If the proposed date

is available: O/CG5

will draft

Communication(if

requiring fund /

concurrence of

cognizant staff) to

CPCG together with

a draft letter reply to

applicant

O/CG5 None 3 hrs

5

Communication to

be approved by

CPCG thru CCGS

and DCPCG

CPCG, DCPCG and

CCGS Office None 1 day

6

Letter reply to be

sent to applicant

(approved/

disapproved)

O/CG5 None 10 minutes

END OF TRANSACTION TOTAL = 1 day, 3 hours and 25 minutes



3. Scheduling of Meetings or Conferences on International Cooperation and Bilateral Commitments




International Agencies


Meetings/Conference Request

Concerned Office:


Duration:

1 day, 3 hours and 10 minutes






Processing

Time

1 Submit

Letter

Request

Receives the

invitation and

schedule

O/CG5 None -

2

Draft

Communication to

CPCG (concurred by

concerned staff) and

letter reply to

applicant

O/CG5 None 3 hrs

3

Communication to

be approved by

CPCG thru CCGS

and DCPCG

CPCG, DCPCG and

CCGS Office None 1 day

4

Letter reply to be

sent to applicant

(approved/

disapproved)

O/CG5 None 10 min



Office of Deputy Chief of Coast Guard Staff for Community Relations Service


OFFICE OF DEPUTY CHIEF OF COAST GUARD STAFF FOR COMMUNITY RELATIONS

SERVICE (CG-7)

MISSION

To organize, participate and provide Community Affairs activities for the civilian populace in

support of the Philippine Coast Guard Mission and the socio-economic development of the

country; and to advice the Commandant, PCG on matters pertaining to PCG Auxiliary Affairs.


1. Organizing Community Relations Activities 2. Issuance of General Orders for PCGA Members for

a. Appointment b. Promotion c. Awards

3. Processing of PCGA ID Application



1. Organizing Community Relations Activities




Any Government or Non-Government Entity/Organizations


Letter from Requesting Party

Concerned Office:

Deputy Chief of Coast Guard Staff for Community Relations Service, CG-7 (Attn: PCGA Affairs Division, O/CG-7)

Duration:

55 minutes






Processing

Time

1

Submit to

HPCG the

Letter

Request

Prepare DF with

attached memo or

rad message (for

directives) and letter

reply for approval

and signature of

CPCG

Community Affairs

Division, O/CG-7 None None 30 mins

2

If Approved, inform

requesting party that

the request has

been approved by

CPCG through

email/call and text

Community Affairs


3 Issue directives to

concerned units

Community Affairs


4

If disapproved,

inform requesting

party that the

request has been

disapproved by

CPCG through

email/call and text

Community Affairs


5

Prepare Letter reply

(regret) to the

requesting party

10 mins





2. Issuance of General Orders for PCGA Members




District PCGA Affairs Officer/District Commander


Endorsement letter from District Auxiliary Director and District Commander

Concerned Office:


Duration:

36 minutes






Processing

Time

1

Submit to

HPCG

complete

documents/

requirements

Prepare DF for

approval and

signature of CPCG

PCGA Affairs


2

Endorsement to

PCG Adjutant for

Issuance of

Appropriate Orders

None None 5 mins

3

Forward to the

concerned District

the General Orders

through e-mail

None None 1 min





3. Processing of PCGA ID Application




District PCGA Affairs Officer/District Commander


Accomplished ID Application Form

Concerned Office:


Duration:

16 minutes






Processing

Time

1

Submit to

NAMO for

Endorsement

Verification of

documents

PCGA Affairs


2 Issuance of ID None None 1 min



Office of Deputy Chief of Coast Guard Staff for Maritime Safety Services


OFFICE OF DEPUTY CHIEF OF COAST GUARD STAFF FOR MARITIME SAFETY SERVICES

(CG-8)

MISSION

To advise the Commandant, PCG in the formulation of policies, rules and regulations for

the administration of Port State Control, maritime casualty investigation and the development,

maintenance and operation with due regard to the requirements of the Department of

Transportation (DOTr), of aids to navigation and salvage facilities for the promotion of safety on

and over the high seas and waters subject to the jurisdiction of the Philippines.


1. Issuance of Salvor Certificate of Registration (SCR)

2. Issuance of Salvage Permit

3. Notice to Mariners

4. Filing/Receiving of Marine Protest



1. Issuance of Salvor Certificate of Registration




1. Duly accredited Salvor by the Philippine Coast Guard (PCG) 2. Entity or corporation applying for accreditation


1. Department of Trade and Industry Certificate (Single Proprietorship) 2. Securities and Exchange Commission Registration Certificate

(Corporate or Partnership) 3. Community Tax Certificate of applicant 4. NBI Clearance of applicant 5. Income Tax Return for the last two years 6. Documentary Stamp 7. Listing and statement of condition or reliability of salvage vessel equipment,

machinery and other appurtenances thereof duly certified by authorized PCG personnel

8. Items (1) and (2) do not apply if applicant is the owner of the vessel

Concerned Office: Maritime Safety Services Office

Duration:

1 day,14 hours and 5 minutes




Step Client Service

Provided

Office/ Person


Processing

Time

1

Submit application to the nearest

Coast Guard District

Inspect the availability of

salvage equipment,

machinery and personnel, and issue certificate

of inspection

District/Station Commanders

Checklist of minimum

requirements None 1 day

2

Check the compliance with

the required documents and

submit recommendation

to the Commandant,

PCG (Attn: CG-8)

District

Commanders

PCGSCR Form

-1A 4 hours

3

Prepare

Disposition

Form and the

Salvor

Certificate of

Registration for

the approval of

the

Commandant,

PCG

DCS MSS, CG-

8

PCGSCRF-

1B 2 hours

4

Approve and sign the Salvor Certificate of Registration

Commandant,

PCG 8 hours

5

Notify the applicant of the approved Salvor

Certificate of Registration

OIC,

Navigational

Hazard and

Salvage

Operations

Branch

5 minutes

6 Pay

Application

Fee and

Salvor

Certificate of

Registration

Fee

Endorse Order

of Payment to

the Coast

Guard

Accounting

Office

OIC

Navigational

Hazard and

Salvage

Operations

Branch

Order of

Payment Form

7

Record the

amount to be

paid and

forward the

Order of

payment to the

Coast Guard

Accounting

Office



Coast Guard

Finance Center

8

Receive

payment and

issue official

receipt

Coast Guard

Finance Center

PCGSCRF-1A

PCGSCRF-1B

P 500

P 2,500

9

Receive the

Salvor

Certificate of

Registration

Release the

Salvor

Certificate of

Registration

DCS MSS,

CG-8





2. Issuance of Salvage Permit




Duly accredited Salvor by the Philippine Coast Guard (PCG)

Documentary Requirement: A. For commercial or privately owned vessels or wrecks

1. Photocopy of Salvor Certificate of Registration (SCR)

2. Certificate/ proof of ownership

3. Salvage contract agreement between salvor and owner

4. Two 5” x 7” size of pictures of different projected views of the object to be

salvaged, if available

5. Specific description, gross tonnage and identification of the object to be salvaged

6. Statement of inventory of vessels, equipment, tools and other paraphernalia that

will be used in the salvage operations

7. Official Receipt of payment of the application fee

8. Detailed plan of the salvage work to be conducted and the approximate date of

completion

9. Clearance from the Firearms and Explosive Unit, PNP (if salvor uses explosives)

B. For World War II and pre-World War II vessels, military and other government-

owned vessels, derelicts or objects.

1. Clearance from the Office of the President

2. Certification/ award or contract from the appropriate government awarding

authority or from CPCG in the absence of interested party

3. Authority or contract from the awardee if salvor is other than the awardee

Concerned Office:

Deputy Chief of Coast Guard Staff for Maritime Safety Services, CG-8 Duration:







Processing

Time

1

Submit

application

to the Coast

Guard

District

Headquarter

s nearest in

the location

of the vessel

to be

salvaged or

to the

Headquarter

s PCG

Inspect the

availability of

salvaging

equipment,

machinery and

personnel that will

be used in the

operation

District/Station

Commanders None 1 day

2

Conduct survey/

inspection on

abandoned vessels

and/or hazards to

navigation

District/Station

Commanders

PCG SPF-5C P 200

1 day PCG SPF-

3.5C P 500

PCG SPF-1C P 500

3

Check the completion of

necessary documents,

prepare recommendation

and forward to the Commandant,

PCG (Attn: CG-8)

District

Commander

s

PCG

SPF-

2C

PCG

SPF-

3C

PCG

SPF-

4C

None

4

Notify the District

Commander

concerned for the

applications filed in

the Headquarters

PCG for their

comment as to

whether or not they

will recommend

and/or endorse the

application

DCS MSS,

CG-8

5

Prepare the documents for

reference of and the Salvage Permit for the approval of

DCS

MSSCG-8

PCG

SFP-

3.1C

None



the Commandant, PCG

6 Approve the

application

Commandant

, PCG

7 Inform the salvor of

the approved Salvage Permit

Navigational

Hazard and

Salvage

Operations

Branch

8

Pay for the

Application

Fee and

Salvage

Permit Fee

Prepare Order of

Payment forwarded

to the Coast Guard

Accounting Office

Navigational

Hazard and

Salvage

Operations Branch

None 30 mins to

1 hour

9

Record the amount to be paid, file the Order of Payment from the Office of

the DCS MSS, CG-8 and prepare

Order of Payment forwarded to the

Coast Guard Finance Center

Accounting Office

10

Receive the

payment and issue

receipt

Coast Guard

Finance Center

PCG SPF-2C

P 200

PCG SPF-3C

PCG SPF-4C

PCG SPF

3.1C

500 tons or

less Over 500

but less

than5000

tons Over

5000 but less

than10000

tons Over

10000 tons

1,000

1,500

2,000

2,500

11

Receive the

Salvage

Permit and

pay the

documentar

y stamp tax

`Release the

Salvage Permit DCS MSS, CG-8 P 30





3. Notice to Mariners


Monday to Sunday

24 Hours


All entities, private and government agencies who has or will conduct activities within the territorial waters of the Philippines


Specific data on the activity to be conducted to include the duration, location with coordinates and vessels to be used

Concerned Office:

Maritime Safety Services Office

Duration:

4 hours






Processing

Time

1

Submit the request for the issuance of Notice to Mariners with the complete data of the activity

to the Commandant, PCG

(Attn: CG-8)

Check the details of the

activity

Aids to Navigation

Branch

None None 10 mins

2

Call the requester for other necessary

information or to clarify some details

None None 15 mins

3 Prepare the notice None None 15 mins

4 Study and sign the Notice to Mariners

DCS MSS or the

Command Duty

Officer(CDO) in

situations that require

immediate publication of

Notice to Mariners,

particularly after office

hours or weekends,

when the DCS MSS is

not available

None None 30 mins

5 Circulate the notice to concerned offices for

publication

Aids to Navigation

Branch

None None 20 mins

6

Publish/ disseminate

the notice to

government and private

maritime related

organizations through

fax

None None 40 mins

7 Publish the notice

through PCG website Public Affairs Office None None

15 mins

8 Publish the notice to

CG Districts CG Action Center None None

20 mins

9 Publish the notice

through NAVTEX CGWEISS None None

45 mins

10

View the Notice to Mariners in the PCG

website or request for a copy

Publish a copy to the requester, upon request (if the

requester is not in the list of

private/government agencies regularly

furnished with Notice to Mariners)

Aids to Navigation

Branch

None None 5 mins

END OF TRANSACTION TOTAL = 4 hours



4. Filing/ Receiving Marine Protest


Monday to Sunday

24 hours


Master Mariners, Seafarers and Ship owners


1. Notarized Marine Protest

2. Documentary Stamp Tax

Concerned Office:

Maritime Safety Services Office

Duration:







Processing

Time

1

Proceed to Registration

Officer/ Cashier to pay

the corresponding

filing fee

Accept payment and issue Official

Receipt

Registration Officer/Cashier

Standard Marine

Protest Form or Complaint

Affidavit

390.00 10 mins

2

Proceed to SBMI Office for filing of

Marine Protest

Check and evaluate Marine

Protest for docketing

Board Secretariat/ BMI/SBMI Personnel

None None 10 mins

3

Wait for the schedule of preliminary

inquiry

Issue summons to concerned parties

Board Secretariat/ BMI/SBMI Personnel

None None 5 Working

Days

4

Complainant and

Respondent with respective

counsels to appear hearing

Conduct preliminary inquiry

and formal hearings

BMI/SBMI Board

Members None None

Depends on the

presentation of the

witnesses of both parties

END OF TRANSACTION TOTAL = 5 days and 20 minutes

Office of Deputy Chief of Coast Guard Staff for Maritine Environmental Protection


OFFICE OF DEPUTY CHIEF OF COAST GUARD STAFF FOR MARINE ENVIRONMENTAL

PROTECTION (CG-9)

MISSION

To advise the Commandant, Philippine Coast Guard in the formulation of policies &

regulations for the prevention, control & mitigation of pollution of the sea, rivers & tributaries

within the jurisdiction of the Philippines.


1. Application and issuance of Certificate of MARPOL Surveyor (MS)



Note:

Original or certified true copy of document must be presented for authentication upon submission of

the documentary requirement

1. Application and Issuance of Certificate of MARPOL SURVEYOR


Monday to Friday: 8:00 am to 5:00pm Saturday &Sunday: By appointment


Concerned Individual

Documentary Requirements: 1. Letter Request to CMEPCOM 2. Corporate Profile & Allied Documents 3. (Name of MARPOL Surveyor & Credentials of MARPOL Surveyor) 4. Copy of old certificate (for renewal) 5. List of Clients Served 6. Copy of Official Receipt 7. Accreditation Certificate

Concerned Office: Deputy of Coast Guard Staff for Marine Environmental Protection, CG-9

Duration:

35 minutes




Step Client Service

Provided

Office/ Person


Processing

Time

1

Submit all the necessary

documentary requirement to

the Duty MERMRDC of the

day for Verification &

Initial assessment

Check & Verify the submitted requirement

Duty MERMRDC of

the day None None 5 mins

2

Pay the corresponding

amount of Fee to the Logistic

Officer

Issue and Official Receipt

Logistic Officer Official Receipt

P1,000 5 mins

3

Endorse all requirement with Official Receipt (OR) to CAB

Evaluate the Requirement s &

prepare the needed Letter &

Certificate

Certificate Accreditation Branch (CAB)

None None 20 mins

4

Receive the Certificate of

MARPOL Surveyor

Release the Certificate of

MARPOL Surveyor

CG-9

Authorization Letter, Official

Receipt & Valid ID

None 5 mins




COAST GUARD FINANCE CENTER (CGFC)

MISSION

To provide financial services, administer receipts and disbursement of funds in support to

the Philippine Coast Guard mission.


1. Issuance of Official Receipt (Payment for Bidding Documents/Salvage Permit/Performance Bond)

2. Issuance of Certificate of Pension 3. Issuance of Certificate of Remittance 4. Loan Endorsement 5. Issuance of Letter of Introduction for the opening of LBP Account



1. Issuance of Official Receipt




Dealer(s)/Supplier(s) / Contractor(s) PCG Duly Accredited Salvor


Order of Payment from PCG Accounting Division

Concerned Office:

Coast Guard Finance Center Collection and Remittance Branch Duration:

1 hour and 50 minutes






Processing

Time

1

Submit the Order of Payment acquired

from PCG Accounting

Division

Check and verify the amount on the submitted Order of

Payment

Collection and Remittance Officer

None None 5 mins

2 Payment of

Fees Issue Official

Receipt Collection and

Remittance Officer

Official Receipt of the

Republic of the

Philippines

None 10 mins

3

Fill-up List of Deposited

Collections and LBP Deposits Slip


List of Deposited Collections Form (BTR Attachment C Form)&

LBP Deposit Slip

None 10 mins

4 Deposits payment Bank Liaisons LBP Deposit

Slip None 1 hr

5

Prepares and submits Report to PCG Accounting

Division


Report of Collection

None 15 mins

6 Records payment

to Cash Book Collection and

Remittance Officer None None 5 mins

7 Maintains records Collection and

Remittance Officer None None 5 mins

END OF TRANSACTION TOTAL= 1 hour and 50 minutes




2. Issuance of Certificate of Pension




All PCG Retired Personnel and their legal beneficiaries who are required to obtain said Certificate


Accomplished CGFC Form 00-008 (Request for Certificate of Pension)

Concerned Office:

Coast Guard Finance Center Staff for Admin & Personnel Duration:

25 minutes






Processing

Time

1

Submits accomplished

Request Form

Advise the applicant on the time and

date of release of the Certificate

Duty Admin/ Detailed Office

Watch

CGFC Form

00-008 (Request

for Certificate of Pension)

None 5 mins

2 Drafts and prepare

the Certificate Duty Admin None None 10 mins

3

Review the draft Certificate and affix

Signature on the Certificate

Admin & Personnel Officer

None None 5 mins

4

Claims the Certificate on designated date/time at

the Help Desk

Release the Certificate to the

Applicant


Watch None None 5 mins





3. Issuance of Certificate of Remittance




All PCG Uniformed and Non-Uniformed Retired Personnel who are required to obtain the Certificate


Accomplished CGFC Form 00-005 (Request for Certificate)

Concerned Office:

Coast Guard Finance Center Integrated Payroll Management System Branch Duration:

40 minutes






Processing

Time

1

Submits accomplished

Request Form

Advise the applicant on the time and

date of release of the Certificate

Detailed Office Watch

CGFC Form

00-005 (Request

for Certificate)

None 5 mins

2

Drafts and prepare the Certificate for

Commander, CGFC signature

Member, IPMS Branch

None None 15 mins

3 Review the draft Certificate. Affix

Signature POIC, IPMS Branch None None 10 mins

4 Affix Signature on

the Certificate OIC, IPMS Branch / Commander, CGFC

None None 5 mins

5

Claims the Certificate on designated date/time at

the Help Desk

Release the Certificate to the

Applicant






4. Loan Endorsement




All PCG Uniformed and Non-Uniformed Retired Personnel


1. Accomplished Loan Application with complete requirements as per Financial Institutions (such as PCGSLAI, PNSLAI, AFPSLAI, AMWSLAI and CNBSLAI) Requirement

2. Loan Computation 3. Certificate of Pension

Concerned Office:

Coast Guard Finance Center Integrated Payroll Management System Branch Duration:

40 minutes






Processing

Time

1 Submits the documentary requirements

Evaluate the Loan Computation and

checks the sufficiency of the

required documents

Member, IPMS Branch

None None 5 mins

2

Advise the applicant on the time and date

of release of the Certificate

Member, IPMS Branch

None None 5 mins

3 Records the Loan

Application Member, IPMS

Branch None None 10 mins

4

Review the documentary

requirement and Affix Signature

OIC,IPMS/ DC,CGFC / C,CGFC

None None 10 mins

5 Scanned the Loan

Application Member, IPMS

Branch None 5 mins

6 Claims Loan Application

Release the Loan Application to the

Applicant







5. Issuance of Letter of Introduction for the opening of LBP Account




1. Dealer(s)/ Supplier(s)/Contractor(s) 2. Retirees and their legal beneficiaries

Documentary Requirement: A. For Dealer(s)/ Supplier(s)/Contractor(s)

1. CGFC Form 00-010 (Request for Letter of Introduction) 2. BIR FORM 2303 - Certificate of Registration

B. For PCG Retirees

1. CGFC Form 00-010 (Request for Letter of Introduction) 2. PCG Retired ID

C. For PCG Retirees legal beneficiaries

1. CGFC Form 00-010 (Request for Letter of Introduction) 2. PCG Dependent ID 3. Declaration of Beneficiaries from Coast Guard Legal Service

Concerned Office:

Coast Guard Finance Center Staff for Admin and Personnel Duration:

35 minutes






Processing

Time

1 Submits

Documentary Requirement

Advise the applicant on the time and date of release of the LOI


Watch

CGFC Form 00-010

(Request for Letter of

Introduction)

None 5 mins

2 Drafts and prepare

the Letter of Introduction (LOI)

Duty Admin None None 10 mins

3 Review the draft LOI. Forwards to

Commander, CGFC

Admin & Personnel

Officer None None 5 mins

4 Affix Signature on

the Certificate Commander,

CGFC None None 5 mins

5

Claims the Letter of

Introduction on designated date/time at

the Help Desk

Release the Letter of Introduction to the

Applicant



6 Submits

Documentary Requirement

Advise the applicant on the time and date of release of the LOI


Watch

CGFC Form 00-010

(Request for Letter of

Introduction)

None -


Coast Guard Action Center


COAST GUARD ACTION CENTER (CGAC)

MISSION

To advise and assist the Commandant, PCG in monitoring the administration and operation

of PCG units ashore and afloat by means of speedy transmission of communications and

accurate information to and from individuals, groups or entities both internal and external.


1. Response to Emergency Situation

2. Response to Request for assistance of Foreign Countries during Emergency Situation



1. Response to Emergency Situation


Monday to Sunday 24 Hours


Shipping Agency, Concerned individuals


Letter Request addressed to PCG/CGAC

Concerned Office:

Coast Guard Action Center Duration:

24 Hours or Upon Termination of Response Activity






Processing

Time

1 Submit Letter

Request

Receive initial information from

cognizant authorities/ agencies / individual

CGAC Staff None None -

2

Record message(s) received and inform

the Director, CGAC or the Command Duty

Officer

CGAC Staff None None 2 mins

3

Address the prevailing emergency thru

directives to concerned PCG

unit/district/station/detachment to take initial

action

Director, CGAC / CDO

None None 2 mins

4

Inform CPCG, DCPCGCCGS, etc. about the incident

and/or request approval to activate Crisis Management

Committee


None None 10 mins

5 Approves or Denies

Request Director, CGAC /

CDO None None -

6 Activate the Crisis

Management Committee

- None None -

7

Coordinate and monitor the

independent and/or combined action or

operations of cognizant agencies /

PCG units


None None 5 mins

8 Receive and record all

messages received relative to the incident


9 Dispatch messages

received to all addressees


10 Record all messages

dispatched CGAC Staff None None 2 mins

11 Gather documents

relative to the incident CGAC Staff None None 2 mins

12

Prepare Memorandum to CPCG, DCPCG, CCGS and other

Cognizant Agencies


None None

To be Accomplished Before 0700H of the following

day

13 Prepare Situation Report(SITREP)/

Progress/


None None Every 6 hours



Comprehensive Reports

14

Submit the SITREP/Progress/

Comprehensive Reports to CPCG, DCPCG,CCGS,

including DOTr Action Center & other

cognizant authorities/agencies as directed by the

CPCG



15

Prepare the daily Executive Summary

Report (ESR) to include events during

the past 24hours

Director CGAC / CDO

None None

To be accomplished before 0400H

daily

16

Prepare letter reply to the client regarding the progress of the

report


None None -

17

Submit the ESR to CPCG,

DCPCG,CCGS, DCS-OPNS


None None

To be accomplished before 0700H the following

day

18 Maintain records

relative to the incident CGAC Staff None None -

END OF TRANSACTION TOTAL= 24 hours or upon termination of response activity



2. Response to Foreign Countries during Emergency Situation




Shipping Companies/Local Government Units/Concerned Individuals


Letter Request

Concerned Office:

Coast Guard Action Center Duration:

24 Hours or Upon Termination of Response Activity





Responsible Forms Fees Processing Time

1 Submit Letter

Request

Receive initial information from Foreign bodies/

cognizant authorities/ agencies (ex. DFA, TECO, MECO, KCG

& etc.)

CGAC Staff None None -

2

Record message(s) received and inform the Director, CGAC or the

CDO


3

Address the prevailing emergency thru

directives to concerned PCG

unit/district/station/ detachment to take

initial action

Director, CGAC/ CDO

None None 2 mins

4 Issue Notice to

Mariners relative to the incident

Director, CGAC/ CDO

None None 10 mins

5

Advise to seek approval from DFA.

Coordinate with DFA regarding the request,

If they request clearance to dispatch their SAR assets to enter Phil. AOR to

conduct SAR operations.

- None None 3 mins

6

Inform CPCG, DCPCG,CCGS, etc. about the incident

and/or request approval to activate Crisis Management

Committee

Director, CGAC/ CDO

None None 5 mins

7 Approves or Denies

Request Director,

CGAC/ CDO None None -

8 Activate the Crisis

Management Committee

- None None -

9

Coordinate and monitor the independent and/or

combined action or operations of cognizant agencies / PCG units


None None 5 mins

10 Receive and record all

messages received relative to the incident


11 Dispatch messages

received to all CGAC Staff None None 5 mins



addressees

12 Record all messages

dispatched CGAC Staff None None 2 mins

13 Gather documents

relative to the incident CGAC Staff None None 2 mins

14

Prepare Memorandum to CPCG, DCPCG CCGS and other

Cognizant Agencies


None None

To be accomplished

before 0700h the following day

151

Prepare Situation Report(SITREP)/

Progress/ Comprehensive

Reports

Director, CGAC/ CDO


16

Submit the SITREP/Progress/

Comprehensive Reports to

CPCG,DCPCG, CCGS, including

DOTC Action Center & other cognizant

authorities/agencies as directed by the CPCG

Director, CGAC/ CDO


17

Prepare the daily Executive Summary

Report (ESR) to include events during

the past 24hours


None None To be

accomplished before 0400H daily

18 Prepare letter reply to the client regarding the progress of the report


None None -

19 Submit the ESR to CPCG, DCPCG,

CCGS, DCS-OPNS


None None

To be accomplished

before 0700H the following day

20 Maintain records

relative to the incident CGAC Staff None None -

END OF TRANSACTION TOTAL= 24 hours or upon termination of the response activity

Coast Guard Public Affairs Office


COAST GUARD PUBLIC AFFAIRS OFFICE (CGPAO)

MISSION

To provide timely, accurate and relevant information to the general public on matters

related to the Philippine Coast Guard and further ensure that all received information is properly

disseminated to the general public through print, electronic (via internet or SMS) and broadcast

media.

Frontline Services Offered

1. Request for Reproduction of Pictures and Video Clippings

2. Provide and Disseminate News/Press Releases



1. Request For Reproduction of Pictures & Video Clippings




Media Practitioners/Public


Letter Request or Filled-up Request Form

Concerned Office:

Photo and Video Section, Operation Branch

Duration: 1 hour and 35 minutes






Processing

Time

1

Submit Letter

Request or Filled-up

request form

Check/Verify purpose of request

Member, Photo/Video Section

Letter Request/ Request

Form

None 1 min

2 - Evaluation of

request OIC, Operations None None 2 mins

3 - Approval/

Disapproval Chief, CGPAO None None 1 min

4 - Search/consolidate

pictures and/or video clippings


None None 1 hour

5 - Save/Burn to

CD/DVD Member,

Photo/Video Section None None 30 mins

6

Receive copy of pictures

and/or video clippings

Release copy of pictures and/or video

clippings


None None 1 min


For inquiries, suggestions, comments please call 527-8481 to 89 local 6291/6292 or 328-1098



2. Provide & Disseminate News / Press Release




Media Practitioners (Print, TV, Radio)


Letter Request

Concerned Office:

News and Research Branch







Processing

Time

1 Submit Letter

Request

Prepare/ Consolidate

News Production Personnel

None None 30 mins

2 - Check & proof read

Press Releases OIC, News &

Research Branch None None 10 mins

3 - Check & proof read

Press Releases Commander,

CGPAO None None 10 mins

4 - Approval/

Disapproval CPCG None None 5 mins

5 -

Upload and Email/Text/Call

Press Releases to PCG Website and

Tri media respectively


None None 10 mins

6

Receive copy of Press

Releases

Release copy of Press Releases


None None 5 mins


For inquires, suggestions, comments, complaints, please call 527-8481 to 89 local 6291/6292 or 328-1098

Coast Guard Real Estate Management Office


REAL ESTATE MANAGEMENT OFFICE (REMO)

MISSION

To advise the Commandant, PCG on matters pertaining to the administration and

management of the PCG Real Estate.


1. Issuance of Certificate and Clearance 2. Scheduling of Housing Projects Presentation 3. Processing of Pro-Format Deed of Donation to the Prospective Donors of Real Property.



1. Issuance of Certificate and Clearance




Private Companies


1. Written request for the Clearance Certificate 2. Vicinity Map 3. Sketch Plan with Technical Description

Concerned Office:

Real Estate Management Office, Admin Branch

Duration: 1 day and 11 hours






Processing

Time

1

Submit written

request with legal

documents

Check the completeness of the required documents

POIC, Admin Branch None None 20 mins

2 -

Coordinate with the concerned PCG

units regarding on the request of the subject company

POIC, Admin branch None None 10 hours

3 - Consolidate all

documents obtained POIC, Admin branch None None 20 mins

4 -

Submit Memo regarding the

request of subject company with the

consolidated documents obtained for CPCG’s approval

Director, REMO None None 1 day

5 - Release the

Certificate to the subject Company


6 - Inform the Company on the status of the

request POIC, Admin Branch None None 10 mins

END OF TRANSACTION TOTAL = 1 day and 11 hours

For inquiries, suggestion, comments please call 527-8481 to 89 local 6970



2. Scheduling of Housing Projects Presentation




Private Housing Developers

Documentary Requirement: 1. Written request of the subject Developer for the conduct of info drive to all PCG

units 2. Proposed Housing Project including payment scheme 3. Schedule of the presentation

Concerned Office:


Duration: 1 hour






Processing

Time

1

Submit written

request for the conduct of Info Drive with Legal Documents



2

Schedule the presentation based on the dates given by the Developer

OIC, Admin Branch None None 30 mins

Inform the

Developer on the Status of the request


END OF TRANSACTION TOTAL = 1 hour




3. Processing of Pro-Format Deed of Donation to the Prospective Donors Real Property




Prospective Donor/s


1. Executed Deed of Donation 2. Original Certificate of Title or Transfer Certificate of Title 3. Notarized Deed of Donation

Concerned Office:


Duration: 2 days and 1 hour






Processing

Time

1 Submit

documentary requirements



2 -

Consolidate all documents obtained including the legal

comment from Coast Guard Legal Service

OIC, Admin Branch None None 20 mins

3 -

Submit Memo regarding Deed of

Donation of the subject Donor with the consolidated

documents for the CPCG’s approval

Director, REMO None None 30 mins

4 - Execute Deed of

Donation D4 and Donor

Deed of Donation

None 1 day

5 -

Submission of the executed Deed of

Donation with attachment for the transfer of title to

PCG

- - None 1 day

END OF TRANSACTION TOTAL = 2 days and 1 hour

Note:

Transfer of title depends on the DENR procedure


Coast Guard Adjutant Office


COAST GUARD ADJUTANT OFFICE (CGAO)

MISSION

To provide administrative services for the PCG in order to attain an efficient and effective personnel

administration, records management, publication of orders and PCG policies, and retirement and

separation of uniformed personnel of the Philippine Coast Guard.


1. Issuance of PCG Dependents Identification Card

2. Processing of Posthumous Retirement and Separation Benefits of Coast Guard Personnel

3. Processing of Transfer of Pension

4. Processing of Yearly Verification of Pensioners



1. Issuance of PCG Dependents Identification Card




Coast Guard Dependents


1. Duly accomplished application form 2. Unit Statement of Service 3. Marriage Contract, Birth Certificate, whichever is applicable 4. Surrender OLD PCG ID. If lost, attached Affidavit/Police Blotter

Concerned Office:

Coast Guard Adjutant, ID Section Duration:

20 minutes






Processing

Time

1

Submit accomplished

application form

Check the correctness and completeness of

accomplished form

Personnel, ID

Section None None 5 mins

2 Scan application form Personnel, ID


3 Encode and process

ID

Personnel, ID


4 Print ID Personnel, ID


5 Claim Id Record/Log Release

of ID

Personnel, ID


END OF TRANSACTION TOTAL= 20 minutes




2. Processing of Posthumous Retirement and Separation Benefits of Coast Guard Personnel



Client / Requesting Party: Dependents of the Deceased Coast Guard Personnel


A. For married Personnel who died in the line of duty

1. Death Certificate (PSA original copy with O.R. or authenticated copies)

2. Birth Certificate of the Deceased (PSA original copy with O.R.)

3. Notarized Affidavit of widow w/ Affidavit of Two (2) Disinterested Person

4. Marriage Contract of the deceased and surviving spouse (PSA original copy with

O.R.)

5. Advisory on Marriage of husband (PSA original copy with O.R.)

6. Advisory on Marriage of wife (PSA original copy with O.R.)

7. Birth Certificate of Children below 21 years old (PSA original copy with O.R.)

8. Notarized Affidavit of Guardianship (if with Child/Children)

(Note: If Guardian is not a natural parent, the affidavit should be supported by a

certification from the Barangay or DSWD)

9. CENOMAR of Children age 18-21 years old (PSA Original copy with OR)

10. Notarized Affidavit of Undertaking(If with Pending Case)

11. Unit Line of Duty (LOD) Board Proceedings

12. Investigation Report (If Deceased Unit Personnel died of sickness in hospital)

13. Narrative Summary of Death (If died on arrival in hospital)

14. Unit Clearance/ Major Unit Clearance

15. Unit Statement of Service

16. Unit Leave Record

17. Latest Statement of Assets, Liabilities and Net worth (SALN)

18. Latest Summary of Information (SOI)

19. Application for Widow/ For Parents (Single)

20. Posthumously Separated/ Retired Personnel Data Sheet

B. For Unmarried Personnel who died in line of duty

1. Death Certificate (PSA original copy with O.R. or authenticated copies) 2. Birth Certificate of the Deceased (PSA original copy with O.R.) 3. CENOMAR (PSA original copy with O.R.) 4. Marriage Contract of Parents (PSA original copy with O.R.) 5. Notarized Affidavit of Dependents (Parents) 6. Notarized Affidavit of Two (2) Disinterested Person 7. Unit Line of Duty (LOD) Board Proceedings 8. Investigation Report (If Deceased Unit Personnel died of sickness in hospital) 9. Narrative Summary of Death (If dead on arrival in hospital) 10. Unit Clearance/ Major Unit Clearance



11. Unit Statement of Service 12. Unit Leave Record 13. Latest Statement of Assets, Liabilities and Net worth (SALN) 14. Latest Summary of Information (SOI) 15. Posthumously Separated/ Retired Personnel Data Sheet

Concerned Office:

Coast Guard Adjutant, Retirement and Separation Branch

Duration: 2 days, 1 hour and 57 minutes






Processing

Time

1

Submit duly

accomplished

application form

with a the

documentary

requirements

Check the correctness and

completeness of the documents

POIC, Retirement and Separation Branch

Application Form

None 10 mins

2 Prepare Service

Record POIC, Records

Management Branch None None 5 mins

3 Prepare the Leave

Record POIC, Retirement and

Separation Branch None None 5 mins

4 Submit DF for

CPCG’s approval Coast Guard Adjutant

Disposition Form

None 5 hours

5 Issue Retirement

Orders once the DF has been approved


None None 10 mins

6

Memorandum sent to CG Legal Svc for the declaration of

Legal Beneficiaries and Decree of Final Distribution (DOB)


None None 10 mins

7

Review, draft LOD Report, verify authenticity of

supporting documents

POIC, Civil Law

Branch CGLS DOB None 2 days

8

Attend

summons/

hearings/

negotiations

Review and Initial OIC, Civil Law Branch DOB None 1 Hour

9 Approval C, CGLS DOB None 2 mins

10 Release of DOB to

CGAO, CGFC Member, Civil Law

Branch CGLS DOB None 5 mins

11

Release of certificate to

beneficiaries if requested


None None 5 mins

END OF TRANSACTION TOTAL = 2 days, 1 hour and 52 minutes

Note:

CGLS will only declare beneficiaries that are in record, otherwise court order is required.




3. Processing of Transfer of Pension




Dependents of the Deceased Coast Guard Personnel

Documentary Requirement: A. For personnel who are single

1. Death Certificate ( PSA original copy with O.R or PSA authenticated copies) 2. Birth Certificate of the Deceased ( PSA original copy with O.R) 3. CENOMAR ( PSA original copy with O.R) 4. Marriage Contract of Parents ( PSA original copy with O.R) 5. Notarized Affidavit of dependents (Parents) 6. Notarized Affidavit of Two (2) Disinterested persons

B. For personnel who are single with minor dependents

1. Death Certificate ( PSA original copy with O.R or authenticated copies) 2. Birth Certificate of the Deceased ( PSA original copy with O.R) 3. CENOMAR ( PSA original copy with O.R) 4. Marriage Contract of Parents ( PSA original copy with O.R) 5. Birth Certificate of minor (PSA original copy with O.R) 6. Notarized Affidavit of Guardianship (if with child/children)

(Note: If Guardian is not natural parent, the affidavit should be supported by a certification from the Barangay and DSWD)

7. Notarized Affidavit of Two (2) disinterested persons 8. Affidavit of Undertaking recognizing the affiliation of the child/children

C. For personnel who are single without parents but with siblings

1. Death Certificate ( PSA original copy with O.R or PSA authenticated copies) 2. Birth Certificate of the Deceased ( PSA original copy with O.R) 3. CENOMAR ( PSA original copy with O.R) 4. Marriage Contract of Parents ( PSA original copy with O.R) 5. Death Certificate of Parents (PSA original copy with O.R or authenticated copies) 6. Notarized Affidavit of Dependents (Siblings who are single) 7. Notarized Affidavit of Two (2) disinterested persons 8. Birth Certificate of Parents (PSA original copy with O.R) 9. CENOMAR of Siblings who are single (PSA original copy with O.R) 10. Birth Certificate of Siblings who are single (PSA original copy with O.R)

D. For personnel who are married

1. Death Certificate ( PSA original copy with O.R or PSA authenticated copies) 2. Birth Certificate of the Deceased (PSA original copy with O.R) 3. Notarized Affidavit of widow w/ Affidavit of Two (2) Disinterested Person 4. Marriage Contract of the deceased and surviving spouse (PSA original copy with O.R) 5. Advisory on Marriage of husband (PSA original copy with O.R) 6. Advisory on Marriage of wife (PSA original copy with O.R) 7. Birth Certificate of Children below 21 years old (PSA original copy with O.R)



8. Notarized Affidavit of Guardianship (If with Child/Children) (Note: If Guardian is not natural parent, the affidavit should be supported by a certification

from the Barangay and DSWD) 9. CENOMAR of Children age 18-21 years old (PSA Original copy with OR) 10. Notarized Affidavit of Undertaking

E. Transfer of Authority of Guardianship (If legal guardian dies)

1. Death Certificate of previous Guardian ( PSA original copy with O.R or PSA authenticated copies)

2. Notarized Affidavit of Two (2) disinterested persons. (Note: If the legal guardian is not the natural parent the affidavit should be supported by a certification from Barangay and DSWD.)

3. Notarized Affidavit of Guardianship

Concerned Office:

Coast Guard Adjutant, Retirement and Separation Branch Duration:

19 minutes






Processing

Time

1

Submit

documentary

requirements


requirements

POIC, Retirement and Separation

Branch

Application Form

None 10 mins

2

Process requirements and

submits Documents to CG Legal Service for The Declaration

of Beneficiaries


Branch

None None 5 mins

3

Photocopies are given to

beneficiaries once the Declaration of Beneficiaries is

forwarded to this Office


Branch

None None 2 mins

4

Advises applicants to submit photocopy

of ATM (LBP) to CG Finance Center


Branch

Disposition Form

None 2 mins


Note:

This Office will wait for the Declaration of Beneficiaries from the CG Legal Service before furnishing copies

to the beneficiaries/dependents.



4. Processing of Yearly Verification of Pensioners (YVOP)




Complete Disability Discharge Personnel, retiree and death/survivorship pensioners

Documentary Requirement: A. Retiree Pensioners:

1. Accomplished YVOP Form 2. PCG ID and one (1) valid ID (both with signature and photos) 3. Certification of pensioner’s existence from barangay chairman

(Additional requirements if Applicable). 4. Sketch of residence (if confined at home). 5. Medical Certificate done within 3 months prior to the last day of compliance and

certified by a physician indicating his license number and clinic address (If confirmed at home).

6. Certification from applicable institution confirming the pensioner’s confinement (If confined in an institution).

B. Residents abroad 1. Accomplished YVOP Form 2. Photocopy of Valid Passport or any 2 valid IDs issued by the host country,

governmental unit/agency where photo and signature are shown (Additional requirements if applicable).

3. Certification from the applicable institution confirming the pensioner’s confinement (If applicable).

C. Complete Disability Discharge Pensioners (CDD) [local residents] 1. Accomplished YVOP Form 2. Photocopy of PCG ID and one (1) valid ID (both with signature and photo). 3. Sketch of residence (if confined a home). 4. Certification from the applicable institution confirming the pensioner’s confinement

(If confined in an institution).

D. Complete Disability Discharge Pensioners (CDD) [residents abroad] 1. Accomplished YVOP Form 2. Complete physical examination report done within 3 months prior to the last day of

compliance and certified by a physician indicating his license number and clinic address.

3. Laboratory or other diagnostic examination results applicable to disability. 4. Photocopy of valid passport or any valid ID issued by Host Country Governmental

Unit/agency where photo and signature are shown.

E. Survivorship Pensioners (Local residents) 1. Accomplished YVOP Form 2. Photocopy of PCG ID and one (1) valid ID (both with signature and photo). 3. Original NSO Copy of Certificate of No Marriage (CENOMAR)



4. Declaration of Legal Beneficiaries (DOB) 5. Certification of pensioner’s existence from barangay chairman

(Additional requirements I applicable). 6. Certification of guardianship (beneficiaries that are not of legal age). 7. Present a photo where the beneficiaries carries a recent newspaper with its date

clearly indicated (for those beneficiaries who are mentally incapacitated). 8. Sketch of residence (if confined at home). 9. Medical Certificate done within 3 months prior to the last day of compliance and

certified by a physician indicating his license number and clinic address (If confirmed at home).

10. Certification from the applicable institution confirming the pensioner’s confinement (If confined in an institution).

F. Survivorship Pensioners (residents abroad)

1. Accomplished YVOP Form. 2. Photocopy of valid passport or any valid ID issued by host country, governmental

unit/agency where photo and signature are shown. 3. Certification from applicable institution confirming the pensioner’s confinement

(If confined in an institution).

Concerned Office:

Coast Guard Adjutant, Retirement and Separation Branch Duration:

17 minutes






Processing

Time

1

Submit

accomplished

YVOP form

with

documents


accomplished form and documents

Personnel,

Retirement and

Separation Branch

None None 10 mins

2 Enter the information

in the database

Personnel,

Retirement and

Separation Branch

None None 5 mins

3

Scan Forms and

submitted

documents for filing

Personnel,

Retirement and

Separation Branch

None None 2 mins


Note:

a. Pensioners are required to file the Yearly Verification of Pensioners Form during their month of

contingency: i.e. for pensioners, month of disability discharge; for death/survivorship pensioners,

month of PCG personnel’s death; for retiree pensioner, month of retirement.

b. Pensioners are notified prior to their month of contingency to submit the requirements. Non-

compliance with the YVOP policy shall result to automatic suspension of pension a month after the

month of contingency. Pensioners whose pensions are suspended are given six (6) months after the

month of contingency to communicate to Office of the Coast Guard Adjutant, CG Districts or CG

Station nearest to them for compliance of requirements, failure to do so shall result to the automatic

cancellation of their pensions.

c. A monthly report shall be submitted to CG Finance Center and O/CG 2 (DCS for Intelligence,

Security and Law Enforcement) for update, verification and implementation of the policy.


Coast Guard Procurement Service


COAST GUARD PROCUREMENT SERVICE (CGPS)

MISSION

To procure materials and services needed for the PCG in accordance with R.A 9184, existing

policies and procedures, prepare documents for payment of materials and services procured, and

perform other related services required.


1. Filing of Dealer(s)/Supplier(s) Accreditation

2. Sale and Distribution of Bidding Documents to Interested Bidders



1. Filing of Dealer(s)/Supplier(s) Accreditation




Dealer(s)/Supplier(s)


1. Letter Request to Transact Business with Philippine Coast Guard. 2. License to Operate (Marina for Ship Repair, BFAD for Medicine, PCAB for

Construction). 3. Government Electronic Procurement System (PhilGEPS) Certificate. 4. Application for Registration (DTI). 5. Certificate of Registration of Business Name. (DTI) with Affirmative Cert. (DTI). 6. Accomplished Bio-data of owner’s and his/her Authorized Representatives. (To

include Company Profile/ Articles of Incorporation SEC Registered). 7. Sketch or Location Plan of Business firm. 8. Picture of Business Facility. (Original Picture). 9. VAT Registration with ITR & Financial Statement for the last two (2) years. 10. Three (3) pcs ID Picture (2x2) of owner or Authorized Representative (if any).

(Original Picture). 11. Latest Mayor’s Permit. 12. NBI Clearance. 13. Product Line. 14. List of Manufacturing Equipment & other plant facilities. 15. Authorization for Authorized Representative. 16. Previous completed projects in any Government Entities to include PCG (PO’s &

Certificate of Acceptance). 17. Two (2) folders, for photo copy of all documents. Three (3) folders, one (1) for

original documents, two (2) for photo copies.

Concerned Office:

Coast Guard Procurement Service Accreditation Branch

Duration: 15 minutes






Processing

Time

1

Submit requirements

for Accreditation,

fill up necessary application

form

Check for the completeness of

requirements

Coast Guard Procurement

Service Accreditation

Branch

Application Form (HPCG Dealers ID

Tag) Application

for Business Accreditation

None 10 mins

2 -

Forward requirements to CG-2 to check

veracity of submitted documents


Service Accreditation

Branch

None None 5 mins

3 - CG-2 conducts

back ground investigation

CG-2 None None -


For inquires, suggestions, comments, complaints, please call (02) 527-8481 to 89 (local 6281 to 83)



2. Sale and Distribution of Bidding Documents to Interested Bidders




Prospective Bidder


None

Concerned Office:

Coast Guard Procurement Service Procurement Branch







Processing

Time

1

Inquire from CGPS

regarding project

Post Invitation to apply for Eligibility &

to Bid


Service Procurement

Branch

None None 5 mins

2 Request for

Order of Payment

Issue Order of Payment

Accounting None None -

3 Payment of

fees

Received payment from Prospective

Bidder


None

Dependent on the

published bid docs for the

particular procurement

-

4 Receive Bidding

Document

Issue Bidding document


Service Procurement

Branch

Bidding Document

None 5 mins


Coast Guard Internal Affairs Service


COAST GUARD INTERNAL AFFAIRS SERVICE (CGIAS)

MISSION

Promote honesty, integrity and accountability and to instill order and discipline, efficiency,

economy and professionalism in the Coast Guard service.


1. Filing of Formal Complaint/Walk-In Complaint against erring PCG Personnel

2. Filing of Pleading (Counter-Affidavit, Answer and Reply etc.)

3. Request for Status of Case

4. Request for Copy of Case Document

5. Request for Copy of Statement of Assets and Liabilities and Net worth (SALN)

6. Request for Apprehension of PCG Uniformed &Non-Uniformed Offenders

7. Mediation of Case



1. Filing of Complaints/Walk-In-Complaints against erring PCG personnel


Monday to Sunday

8:00 am to 5:00 pm

Client / Requesting Party: Any aggrieved party who has a valid cause of action against any erring PCG Personnel


1. Verified Complaint-Affidavit with Attachments 2. Certified True Copies of Documentary Evidence 3. Certification of Non-Forum Shopping

Concerned Office:

Directorate for Complaint and Investigation, CGIAS

Duration: 15 minutes ( within Manila area) 3 days and up (outside Manila area)






Processing

Time

1

Request Assistance

from the Duty

Investigator and present Complaint-

Affidavit

Checks the sufficiency of the

Complaint-Affidavit with the attached

documentary evidence and compliance with the

requirement of Verification and

Certification of Non Forum Shopping.

Duty Investigator Complaint Affidavit/

Sheet None 10 mins

2

Assist the Complainant in the verification with

the Administering Officer. Answers questions if any.

Duty Investigator Complaint Affidavit/

Sheet None 5 mins

END OF TRANSACTION TOTAL=15 minutes

For inquires, suggestions, comments, complaints, please call 383-6438 or 381-7900



2. Filing of Pleading (Counter-Affidavit, Answer, Reply, etc)




Any party to a case


Verified Counter-Affidavit, Answer or Reply

Concerned Office:


Duration: 5 minutes






Processing

Time

1

Request Assistance

from the Duty Investigator and present

pleading to be submitted (Counter-Affidavit,

Answer, Reply, etc.)

Receives the Counter-Affidavit with the

attached documentary evidence and

incorporate the same in the Case Folder.

Duty Investigator

Complaint Affidavit/

Sheet

None 5 mins


For inquires, suggestions, comments, complaints, please call 383-6438 or 381-7900



3. Request for Status of Case




Any party to a case or duly authorized representative.


Case Reference and any other relevant documents.

Concerned Office:

Directorate for Complaint and Investigation

Duration: 5 minutes






Processing

Time

1

Request Assistance from

the Duty Investigator and

present case reference or any

relevant documents.

Present proof of authorization, in

case of representative

Retrieves Case Folder and informs

the client of the status of the case.

Duty Investigator Fill-up

Gangway Log Book

None 5 mins


For Inquires, suggestions, comments, complaints, please call 383-6438 or 381-7900



4.Request for Copy of Case Document




Any party in a case or duly authorized representative.


1. Letter-Request with Statement of Purpose 2. Valid Identification Card for Non-PCG Personnel

Concerned Office:

Directorate for Admin and Records, CGIAS







Processing

Time

1

Request Assistance from

the Duty Investigator and state purpose or

any relevant documents.

Present proof of authorization, if representative


request and purpose Duty Admin

Letter Request

None 5 mins

2

Reviews the Letter-Request and

Purpose Approves the Request

C, CGIAS None None 5 mins

3 Retrieves Case Folder. Release

copy to the applicant Duty Admin None None 20 mins





5. Request for Copy of Statement of Assets and Liabilities and Net worth (SALN)




1. Any Requesting Party as it pertains to his/her personal SALN or his duly authorized representative;

2. Duly authorized representative of other Government Agencies (Legislative, Executive or Judicial) subject to the approval of Commander, CGIAS;

3. Any party who may have a valid a purpose for said SALN subject to the approval of CPCG upon recommendation of Commander, CGIAS


1. Letter-Request with Statement of Purpose 2. Valid Identification Card for non-PCG personnel

Concerned Office:

Directorate for Inspection and Audit, CGIAS







Processing

Time

1

Request assistance from

the Duty Investigator and state purpose or

present any relevant

documents. Present proof of authorization, if representative


request and purpose.

Duty Admin/ SALN Encoder

Letter- Request

None 5 mins

2 -

Reviews the Letter-Request and Purpose. Approves the

Request of duly authorized

representative of other

Government Agencies. For

non-urgent cases recommends

approval of the request with

CPCG

C, CGIAS - None 5 mins

3 - Approves the

request CPCG - - 5 mins

4

Retrieves SALN files. Release

copy to the applicant Informs the subject CG

personnel of the request for a

copy of his/her SALN

POIC, SALN Branch

- None 30 mins





6. Request for Apprehension of PCG Uniformed & Non-Uniformed Offenders


Monday to Sunday 24 Hours a day


Complainant/Aggrieved Party


1. Police Blotter 2. Warrant of Arrest and other Court processes

Concerned Office:

Coast Guard Provost Marshal







Processing

Time

1

Report any known valid ground or

basis for arrest or

apprehension

Checks the authenticity of the

grounds and basis for arrest and

apprehension; informs Commander,

CGIAS

Duty Provost Marshal/Duty OOD

None None 30 mins

2 - Render immediate

response, if called for. Duty Provost

Marshal/Duty OOD None None -

3 -

Submit After Operation/Apprehens

ion Report to Commander, CGIAS

Duty Provost Marshal/Duty OOD

None None -





7.Mediation of Case




Any aggrieved party or party in a case .


1. Letter-Request with Statement of Purpose 2. Valid Identification Card for Non-PCG personnel

Concerned Office:








Processing

Time

1

Submits Letter-Request to the

Duty Investigator for possible referral to Mediation

proceedings.

Checks the existence of a valid cause of

action and if the case are among those

which may be compromised under

applicable laws.

Duty Investigator Letter-

Request None 30 mins

2 - Call the parties for possible Mediation

proceedings. Duty Investigator None None -

3

Execute undertaking if the parties arrived at

an amicable settlement

Submit formal report to Commander, CGIAS

Duty Investigator None None -



Maritime Safety Services Command


MARITIME SAFETY SERVICES COMMAND (MSSC)

MISSION

To organize, train and equip personnel; develop, establish, operate and maintain Maritime

Aids to Navigation; regulate and supervise salvage operations; implement Port State Control;

render assistance and conduct investigation to maritime casualties and incidents; supervise

vessel traffic management system; formulate policies on search and rescue; promote vessel

safety; provide quality training and education focusing on maritime safety in order to prevent loss

of life or injury to persons and damage to properties on all waters within the jurisdiction of the

Republic of the Philippines


1. Screening of Lighthouse Keeper Applicant. 2. Response to Letter Request for the Establishment of Traffic Separation Scheme (TSS) 3. Appropriate Actions to the Letter Request for the Conduct of Flood Water Rescue Seminar



1. Screening of Lighthouse Keeper Applicant




Civilian Applicant for Light House Keeper Position


Endorsement Letter from CG1

Concerned Office:

Maritime Safety Services Command – Aids to Navigation Service (ANS)

Duration: 2 days, 2 hours and 5 minutes






Processing

Time

1

Submit Duly Accomplished

Application Form to CG-1

Validate the endorsement

letter from CG1 ANS Personnel None None 5 mins

2 Conduct Written

and Practical Examination

ANS Personnel None None 2 hours

3

Submit Letter regarding the Examination

Result to CG1/Office of the

Civilian Affairs

ANS Personnel None None 2 days


For inquiries, suggestions, comments, complaints, please call 431-0114 local 4400



2. Response to Letter Request for the Establishment of Traffic Separation Scheme (TSS)




Local Government Units (LGUs) and other stakeholders


1. Letter Request from Local Government Units and other stakeholders 2. Endorsement Letter from CG8

Concerned Office:

Maritime Safety Services Command – Vessel Traffic Management Service (VTMS)

Duration: 2 days and 30 minutes






Processing

Time

1

Submit Letter

Request to CG-8

Validate the request letter and

endorsement letter from CG8

VTMS Personnel None None 30 mins

2

Draft response letter subject for approval

of CMSSC and validation of Coordinates.

VTMS Personnel None None 1 day

3 Submit Response

Letter to CG8 upon approval

VTMS Personnel None None 1 day





3. Appropriate Actions to the Letter Request for the Conduct of Flood Water Rescue Seminar




Local Government Units (LGUs) and other stakeholders


1. Letter Request from Local Government Units and other stakeholders 2. Endorsement Letter from C,MSSC

Concerned Office:

Maritime Safety Services Command – Maritime Safety Services Training Institute (MSSTI)/MARSAR Group

Duration:

2 days, 12 hours and 15 minutes






Processing

Time

1 Submit Letter

Request to MSSC

Validate the request letter for LGUs and

other stakeholders and endorsement letter

from CMSSC

MSSTI Personnel None None 5 mins

2 Check the

completeness of the required documents

MSSTI Personnel None None 10 mins

3 Orientation MSSTI

Personnel/MARSAR Group Personnel

None None 12 hours

4 Familiarization MSSTI Personnel/ MARSAR Group

Personnel None None 12 hours

5 Demonstration MSSTI


None None 12 hours

6 Practical MSSTI


None None 1 day



Maritime Security and Law Enforcement Command


MARITIME SECURITY AND LAW ENFORCEMENT COMMAND (MARSLEC)

MISSION

To provide Sea Marshalls that will act as security forces onboard domestic ships plying local routes in support of PCG mission and function. Frontline Services Offered:

1. Sea Marshalling of Domestic Ships 2. Law Enforcement activity in relations with bomb threats aboard ship 3. Law Enforcement activity in relations with actual presence of a bomb aboard ship.



1. Sea Marshalling of Domestic Ships




Domestic Shipping Lines


Request Letter to HMARSLEC

Concerned Office:

HMARLEC Operations, PCG Sea Marshall Group

Duration:

1 day and 8 hours






Processing

Time

1 Submit Letter

Request to HMARSLEC

Letter Request of Shipping Company will

be forwarded to Headquarters,

MARSLEC at Sangley Pt Cavite for approval.

Duty Sea Marshall Letter

Request None 1 day

2

Allocate Personnel for Sea Marshaling, conduct necessary adjustments in Schedule and Posting of other Sea Marshall if

necessary

Duty Sea Marshall None None 1 hr

3

Conduct briefing on new posting. (Ships

Peculiarities, Sea Routes, Security and Threat assessment)

Commander, Sea Marshall Group

None None 2 hrs

4

Initial Posting of Sea Marshalls, conduct of security survey of the

Ship and K9 Paneling if needed.

Sea Marshall Group None None 3 hrs

5

Preparation of After Operations Report

Preparation of Transmittal from PCG SMG to C,MARSLEC

(Attn: S3)

Duty Sea Marshall None None 2 hrs

END OF TRANSACTION TOTAL= 1 day and 8 hour

For inquiries, suggestions, comments please call 0916 522 1704



2. Law Enforcement Activity in relation with bomb threats aboard ship




Concerned citizens, other Government Agencies, Company personnel, Ship’s crew or passengers


Verified reports of a bomb threat Ship Security Plan (SSP)

Concerned Office:

PCG Sea Marshall Group

Duration: 2 hours and 10 minutes






Processing

Time

1 Report

Bomb Threat

PCG Sea Marshall to validate bomb threat

report

Duty Sea Marshall/Ship

Security Officer (SSO)

None None 5 mins

2 -

Render advance information / Incident

Report to HMARSLEC (ATTN S3) INFO

CPCG/CG3/ACTION CENTER using all available means of communications

Duty Sea Marshall None None 5 mins

3 -

Sea Marshalls (PCG, PNP, AFP) together with Ship Security

Officer shall activate contingency plans as stipulated in the Ship

Security Plan

Duty Sea Marshall/ SSO

Ship Security

Plan None -

4 - Conduct of evacuation

and K9 paneling if necessary

Duty Sea Marshall,K9

personnel, Ship’s personnel

None None

2 hrs Variable

time pending

proximity to next port

END OF TRANSACTION TOTAL= 2 hours and 10 minutes




3. Law Enforcement Activity in relation with actual presence of a bomb aboard ship




Concerned citizens, other Government Agencies, Company personnel, Ship’s crew or passengers


Intelligence Report, Directives from PCG or other cognizant Government Agencies Ship and Company Security Plan

Concerned Office:

PCG Sea Marshall Group







Processing

Time

1

Government Agencies,

Ships’ crew or any

concerned citizen aboard ship to report

any knowledge of

an actual presence of a

bomb

Sea Marshalls (PCG, PNP, AFP) together with Ship

Security Officer shall activate contingency plans as stipulated in the Ship Security Plan

Duty Sea Marshall/SSO

Ship Security

Plan None 5 mins

21 -

Activation of Security counter measures

(during initial or impending security

breach relating to an act of terrorism)

Duty Sea Marshalls/Ship Security Officer

- None 15 mins

3 -

Render Incident Report to Commander.

TFSM INFO CPCG/CG3/ACTION CENTER. SSO shall also simultaneously

render Incident report to CSO with both

reports followed by progress report every

15 mins as long as coms permit.

Duty Sea Marshall/SSO

None None 5 mins

4 -

Facilitate transfer of crew and

passengers from the ship at an

anchorage area to a port, Request

Availability of Bomb Squad if available for bomb sweep of

the vessel prior calling to port.

Duty Sea Marshall - None 2 hrs

5 -

Conduct debriefing/Rendering

After operation report.

Duty Sea Marshall None None 1 hr

END OF TRANSACTION TOTAL = 3 hours and 25 minutes


Marine Environmental Protection Command


MARINE ENVIRONMENTAL PROTECTION COMMAND (MEPCOM)

MISSION

To prevent and control / mitigate pollution at sea, rivers and tributaries in order to preserve

the healthy and well-balanced marine resources of the country.


1. Issuance of PCG Accreditation Certificates for:

a. Oily Water Separator (OWS);

b. Oil Spill Boom (OSB);

c. Oil Sorbent Material (OSM);

d. Oil Spill Dispersant (OSD)

e. Oily Waste Collector (OWC) and Tank Cleaning Contractor (TCC);

2. Registration/ Approval of MARPOL Requirements for:

a. Oil Record Book (ORB)

b. Garbage Management Plan (GMP) and Garbage Record

Book (GRB);

c. Ship board Oil Pollution Emergency Plan (SOPEP);

3. Issuance of International Oil Pollution Prevention Certificate (IOPPC)

4. Oil Pollution Prevention Certificate (OPPC)

5. Approval Oil Spill Contingency Plan (OSCP)

6. issuance of Accreditation Certificate of MARPOL Surveyor



1. a. Issuance of PCG Accreditation Certificate for Oily Water Separator (OWS


Monday to Friday 8:00 am to 5:00 am


Shipping companies, ship owners and land based companies


(Oil Tankers – 150 GT) (All Vessels – 400 GT)

1. Letter request to CMEPCOM (Attn: CMERMRDC) 2. Fully Accomplished Application Form (MERMRDC OWS Form-1) 3. OWS Operating Manual/Schematic Diagram (for new applicant) 4. Company Profile/Article of Incorporation (for supplier) 5. Certificate of Vessel Registry 6. Copy of OWS Certificate (for renewal) 7. Copy of Official Receipt

Concerned Office:

HMEPCOM, MERMRDC







Processing

Time

1 Submit

necessary documents

Check and verify the submitted requirements

and issue application form

Accreditation, Certification &

Registration Office (ACRO) personnel

OWS Application

form None 5 mins

2 Pay

accreditation Fee

Issue Official Receipt

Accreditation, Certification &

Registration Office (ACRO) personnel

Official Receipt

P6,300 5 mins

3

Set schedule of availability

for equipment inspection

Collate & Review documents & schedule the equipment inspection

Certificate Accreditation

Branch Personnel (CAB)/MERMRDC

personnel

None None 5 mins

4 Assist the Inspection

Team

Inspect the OWS onboard Vessel

and collect water samples

MERMRDC,HSG-MEPCOM, MEPGru

Boarding Certificate /

After Inspection

Report

None 1 day

5 - Laboratory analysis of samples

Laboratory Analysis Branch,

MERMRDC

Laboratory result None 1 day

6 -

Prepare laboratory results,

certificate and recommendations to Staff Offices ad

to HMEPCOM

CAB MERMRDC / M6 / M3/

CSMEPCOM/ DCMEPCOM

DF None 1 day

7 - Endorse approval

to CPCG CMEPCOM / CG-9

/ CPCG Endorsement

letter None 1 day

8 Receive

approved OWS

Release approved OWS

CG-9 Authorization

letter and Valid ID

None 5 mins


For inquires, suggestions, comments, complaints, please call 245-9165 or 09299632829



1.b. Issuance of PCG Accreditation Certificate for oil spill boom (OSB)






1. Letter request to CMEPCOM (Attn: CMERMRDC) 2. Fully Accomplished Application Form (MERMRDC OSB Form-1) 3. OSB brochures/catalogue, specification or any printed material describing the

characteristics of the products.

4. Product sample 5. Company Profile/Article of Incorporation 6. Copy of OSB Certificate (for renewal) 7. Copy of Official Receipt

Concerned Office:

HMEPCOM, MERMRDC







Processing

Time

1 Submit

necessary requirements

Check and verify the Submitted

requirements and issue application

form

ACRO personnel

OSB Application form

None 5 mins

2 Pay

accreditation Fee


ACRO personnel

Official receipt P1,600. 5 mins

3

Schedule date for

testing of product sample

Collate and review documents and

schedule the product testing


Branch Personnel(CAB)/

MERMRDC personnel

None None 5 mins

4 Assist the inspector

Conduct testing of sample product

MERMRDC / MEPGRU personnel

After Inspection/ Testing Report

None 1 day

5

Prepare testing results, certificate

and recommendations

to Staff Offices and to HMEPCOM

CABMERMRDC/M6

/M3/CSMEPCOM/DCMEPCOM

None None 2 days

6 Endorse approval to

CPCG CMEPCOM

/CG-9 /CPCG Endorsement

letter None 1 day

7 Receive

approved OSB

Release approved OSB

CG-9 Authorization

letter and Valid ID

None 5 mins





1.c. Issuance of PCG Accreditation Certificate for Oil Sorbent Material (OSM)






1. Letter request to CMEPCOM (Attn: CMERMRDC) 2. Fully Accomplished Application Form (MERMRDC OSM Form-1) 3. OSB brochures/catalogue, specification or any printed material describing the

characteristics of the products. 4. Company Profile/Article of Incorporation 5. Copy of OSM Certificate (for renewal) 6. Copy of Official Receipt

Concerned Office:

HMEPCOM, MERMRDC







Processing

Time

1 Submit

necessary requirements



form

ACRO personnel

OSB Application

form None 5 mins

2 Pay

accreditation fee

Issue an Official Receipt

ACRO personnel

Official receipt

P1,600 5 mins

3 -

Collate and review documents and

schedule the product testing


Branch Personnel

(CAB)/MERMRDC personnel

None None 5 mins

4 - Conduct testing of

sample product

MERMRDC Laboratory

Analysis Branch

Laboratory Analysis Report

None 1 day

5 -

Prepare testing results, certificate

and recommendations to Staff Offices and to

HMEPCOM

CABMERMRDC /M6 / M3 /

CSMEPCOM/DCMEPCOM

None None 2 days

6 - Endorse approval to

CPCG CMEPCOM / CG-9 /CPCG

Endorsement letter

None 1 day

7 Receive

approved OSM

Release approved OSM

CG-9 Authorization

letter and Valid ID

None 5 mins





1.d. Issuance of PCG Accreditation Certificate for Oil Spill Dispersant (OSD)






1. Letter request to CMEPCOM (Attn: CMERMRDC) 2. Fully Accomplished Application Form (MERMRDC OSD Form-1) 3. Testing Materials (product sample 2 liters, salt water and test species) 4. Company Profile/Article of Incorporation 5. Copy of OSD Certificate (for renewal) 6. Copy of Official Receipt

Concerned Office:

HMEPCOM, MERMRDC







Processing

Time

1 Submit

necessary documents



form

ACRO personnel OSD Application

form None 5 mins

2 Pay

accreditation fee


ACRO personnel

Official receipt P3,300 5 mins

3 - Endorsed documents to MERMRDCCAB

Branch



MERMRDC personnel

None None 5 mins

4

Submit samples and

tilapia for pretest

Conduct pretest for toxicity. If sample

passed pre-test, it will be subjected to

effectiveness test.

MERMRDC Laboratory

Branch

Lab Analysis Report

None 1 day

5

Submit samples,

seawater and tilapia for

effectiveness test.

Conduct effectiveness test

MERMRDC Laboratory

Branch

Lab Analysis Report

None 12 days

6 -

Prepare testing results, certificate and recommendations to Staff Offices and to

HMEPCOM

CABMERMRDC M6 / M3

CSMEPCOM

/DCMEPCOM

None None 2 days

7 - Endorse approval to

CPCG CMEPCOM / CG-9 / CPCG

Endorsement letter

None 1 day

8

Receive approved

OSD

Release approved OSD

CG-9 Authorization

letter and Valid ID None 5 mins





1.e. Issuance of PCG Accreditation Certificate for Oily Waste Collector (OWC) and Tank Cleaning Contractor (TCC)




Land-based companies and others


1. Letter request to CMEPCOM (Attn: CMERMRDC) 2. Allied Documents

A. Company Profile/Article of Incorporation

1. List of Equipment 2. List of qualified personnel to conduct Oily Waste Collector &Transporter and Tank

Cleaning Operator with corresponding certificates of Training 3. Copy of the contract w/ the vessel’s owner/agent 4. Plan for the conduct of Oily Waste Collector & Transporter and Tank Cleaning

Operator activity 5. Emergency plan in case of injury/accident

B. Copy of the approved PPA permit for Oily Waste Collector & Transporter and Tank

Cleaning Operator 1. Disposal plan of waste 2. Permit from EMB for land disposal 3. Contract of the company for proper disposal 4. List of Transporters & Permit to Transport (for renewal) 5. Transport Registration Certificate from EMB

3. Copy of OWC/TCC Certificate (for renewal) 4. Copy of Official Receipt

Concerned Office:

HMEPCOM, MERMRDC







Processing

Time

1 Submit

necessary documents



form;

ACRO personnel None None 5 mins

2 Pay

accreditation fee


ACRO personnel Official receipt

P1,300 5 mins

3

Schedule date of land

based inspection

Verify all

requirements and

schedule date of

inspection



MERMRDC personnel

None None 5 mins

4 Assist the inspector

Conduct physical

or actual

inspection of

equipment, facility

and personnel

MERMRDC, HSGMEPCOM,

MEPGru

Land based

inspection

check-off

list/Land

based

Certificate/

After

Inspection

Report

None 1 day

5

Prepare

inspection report,

certificate and

recommendations

to Staff Offices

and to

HMEPCOM

CABMERMRDC/M

6/M3/CSMEPCOM

DCMEPCOM

None None 2 days

6 Endorse approval

to CPCG

CMEPCOM /CG-9 /CPCG

Endorsement letter

None 1 day

7

Receive

approved

TCC and

OWC

Release approved

TCC and OWC CG-9

Authorization

letter and

Valid ID

None 5 mins





2. a. Registration/Approval of Oil Record Book (ORB Part 1 and 2)




Shipping companies and ship owner


1. Letter request to CMEPCOM (Attn: CMERMRDC) 2. Endorsement letter from MEPGru 3. Certificate of Inspection (CI) or Certificate of Vessel Registry (CVR) 4. ORB Part 1 (for oil tanker 150GT and above / vessel 400GT and above) ORB Part 2

(for oil tanker) 5. Copy of Official Receipt

Concerned Office:

HMEPCOM, MERMRDC

Duration: 1 day and 1 hour






Processing

Time

1 Submit

necessary documents

Check and verify the submitted requirement

and issue endorsement letter to

HMEPCOM

MEPGRU Personnel

None None 5 mins

2 Forward to

ACROHMEPCOM ACRO personnel None None 1 day

3 Pay

registration fee

Issue Official Receipt ACRO personnel Official receipt

P240.00 5 mins

4 Endorse all submitted

requirements to MERMRDC office


5

Verify submitted documents and

endorse to CMERMRDC for

approval

MERMRDCCAB Branch

None None 5 mins

6 Check and sign record

books Commander MERMRDC

None None 30 mins

7 Release approved

documents to ACRO MERMRDCCAB


8

Receive approved

ORB

Release approved ORB


END OF TRANSACTION TOTAL= 1 day and 1 hour




2.b. Registration/Approval of Garbage Management Plan and Garbage Record Book (GMP/GRB)






1. Letter request to CMEPCOM (Attn: CMERMRDC) 2. Endorsement letter from MEPGru 3. Certificate of Inspection (CI) or Certificate of Vessel Registry (CVR) 4. Garbage Management Plan and Garbage Record Book (3 copies) 5. Copy of Official Receipt

Concerned Office:

HMEPCOM, MERMRDC

Duration: 1 day and 1 hour






Processing

Time

1 Submit

necessary documents

Check and verify the submitted

requirements and issue endorsement letter to HMEPCOM

MEPGRU Personnel

None None 5 mins

2 Forward to ACRO

HMEPCOM ACRO personnel None None 1 day

3 Pay

registration fee



P500 5 mins

4

Endorsed all submitted



5



approval

MERMRDC CAB Branch

None None 5 mins

6 Check and sign record books

Commander MERMRDC

None None 30 mins

7 Release approved

documents to ACRO MERMRDC CAB


8 Receive

approved GMP/GRB

Release approved GMP/GRB


END OF TRANSACTION TOTAL = 1 day and 1 hour




2.c. Registration/Approval of Shipboard Oil Pollution Emergency Plan (SOPEP)






1. Letter request to CMEPCOM (Attn: CMERMRDC) 2. Endorsement letter from MEPGru 3. Certificate of Inspection (CI) or Certificate of Vessel Registry (CVR) 4. Shipboard Oil Pollution Emergency Plan (SOPEP) (3 copies) 5. Copy of Official Receipt

Concerned Office:

HMEPCOM, MERMRDC Duration:

1 day and 1 hour






Processing

Time

1 Submit

necessary documents


requirement and issue endorsement letter to HMEPCOM

MEPGRU Personnel

None None 5 mins

2 Endorse to

ACROHMEPCOM ACRO personnel None None 1 day

3 Pay

registration fee



P500. 5 mins

4 -




5 -



approval

MERMRDCCAB Branch

None None 5 mins

6 - Check and sign plan Commander MERMRDC

None None 30 mins

7 - Release approved

documents to ACRO MERMRDCCAB


8 Receive

approved SOPEP

Release approved SOPEP


END OF TRANSACTION TOTAL = 1 day and 1 hour




3. Issuance of International Oil Pollution Prevention Certificate (IOPPC)





Documentary Requirement: 1. Letter request to CMEPCOM 2. Copy of OWS Certificate 3. Certificate of Inspection (CI) or Certificate of Vessel Registry (CVR) 4. Copy of certification survey from accredited surveyor 5. Copy of Official Receipt

Concerned Office:

MEPCOM, MERMRDC Duration:







Processing

Time

1 Submit

necessary documents


requirements and issue endorsement

letter to HMEPCOM

MEPGRU Personnel

None None 5 mins

2 Endorse to ACRO

HMEPCOM ACRO personnel

None None 1 day

3 Pay

registration fee


ACRO personnel Official receipt P1000 5 mins

4




5

Prepare certificate and

recommendations to Staff Offices

CABMERMRDC /M6 / M3

/CSMEPCOM/ DCMEPCOM

None None 1 day

6 Endorse approval

to CPCG CMEPCOM / CG-9 / CPCG

Endorsement letter

None 1 day

7 Receive

approved IOPPC

Release approved IOPPC

CG-9 Authorization

letter and Valid ID

None 5 mins





4.Issuance of Oil Pollution Prevention Certificate (OPPC)






1. Letter request to CMEPCOM 2. Copy of OWS Certificate 3. Certificate of Inspection (CI) or Certificate of Vessel Registry (CVR) 4. Copy of certification survey from accredited surveyor 5. Copy of Official Receipt

Concerned Office:

HMEPCOM, MERMRDC







Processing

Time

1 Submit

necessary documents


requirements and issue endorsement letter to HMEPCOM

MEPGRU Personnel

None None 5 mins

2 Endorse to ACRO

HMEPCOM ACRO personnel None None 1 day

3 Pay

registration fee



P1000 5 mins

4




5

Prepare certificate and

recommendations to Staff Offices and to

HMEPCOM

CABMERMRDC / M6 / M3

/CSMEPCOM/ DCMEPCOM

None None 1 day

6 Approval and sign

certificate Commander MEPCOM

None None 30 mins

7 Receive OPPC

Release OPPC ACRO personnel None None 5 mins





5. Approval of Oil Spill Contingency Plan (OSCP)




Shipping companies and ship owners


1. Letter Intent/ Request Letter 2. Copy of Oil Spill Contingency Plan 3. General Arrangement Plan of the Facility/ Ship

Concerned Office:

1. HMEPCOM 2. CG District

Duration:







Processing

Time

1 Submit

necessary documents


requirement NOCOP Personnel None None -

2 -

Endorsed all

submitted

requirements to the

Verification

Committee

MEPCOM Staff Offices /NOCOP /

MERMRDC /MEPFOR

None None 5 hours

3 -

Prepare

recommendations to

Staff Offices and to

HMEPCOM

DNOCOP/M3CSMEPCOM/DCMEPCOM

None None 1 day

4 - Check and sign plan Commander MEPCOM

None None 1 hour

5

Receive

approved

OSCP

Release approved OSPC

NOCOP Personnel None None 5 mins





6. Issuance of Accreditation Certificate of MARPOL Surveyor


Monday to Friday (8:00 am to 5:00 pm)

Saturday and Sunday (By appointment)


1. Letter Request to CMEPCOM 2. Corporate Profile and Allied Documents 3. (Name of MARPOL Surveyors and Credentials of MARPOL Surveyor) 4. Copy of Old certificate (for renewal) 5. List of Clients Served 6. Copy of Official Receipt 7. Accreditation Certificate

Concerned Office:

Office of the Deputy Coast Guard Staff for Marine Environmental Protection, CG-9 Duration:

1 day and 35 minutes






Processing

Time

1

Submit all documentary

requirement to MERMRDC for

Verification and Initial

assessment

Check and evaluate the submitted

requirement

Duty MERMRDC of the Day

None None 5 mins

2 Pay the

corresponding Fees


Logistic Officer Official Receipt

1,000 5 mins

3

Submit all requirement with Official

Receipt (OR) to CAB

Evaluate the Requirements and

Prepare the needed

endorsement Letter with the Certificate to

CG-9

CAB None None 20 mins

4 -

Prepare the documents for

approval of CPCG Approve the Application

CG-9 CPCG - - 1 day

5

Receive the MARPOL Surveyor Certificate

Release the MARPOL Surveyor certificate

CG-9 None None 5 mins

END OF TRANSACTION TOTAL= 1 day and 35 minutes

Note:

All fees are collected by Officer or personnel of MERMRDC (MEPCOM) upon their application of PCG

Certificate.


Coast Guard Medical Service


COAST GUARD MEDICAL SERVICE (CGMED)

MISSION

To promote and provide quality medical care to all active uniformed and Non-Uniformed Personnel of the Philippine Coast Guard, in order to ensure and preserve their health; prevent diseases, injuries or disabilities that may directly or indirectly impair the performance of their duties; and render medical assistance to direct dependents of PCG Personnel, and other civilian patients as authorized by the Command. Frontline Services Offered:

1. Request for Availability of Medical Team during Maritime Emergency Situations. 2. Treatment and Consultations 3. Issuance of Neuro-Psychiatric Clearance for PCG Applicants 4. Conduct of Laboratory Service for PCG Applicants 5. Issuance of Medical Clearance for PCG Applicants



1. Request for Availability of Medical Team during Maritime Emergency Situations




Directive from CGAC, Concern Unit, Concern Citizen, Relatives & other Rescue Team


None

Concerned Office:

Operations and SSG, CG Medical Svc Duration:

30 minutes




Step Client Service

Provided

Office/ Person


Processing

Time

1

Request assistance thru

telephone call from CGAC for the SAR/Retrieval

Operation and any Maritime Incidents

Record all important details including Name,

Address and Contact number

Give advance info to Medical Team

for their preparation

Duty Operation None None 10 mins

2 -

Issue directive/briefing to Medical Team

to conduct necessary Operations

TCS, CGMEDSVC/

SSG, CGMEDSVC/

Duty Operation

Directive/ LO

None 15 mins

3 -

Immediately dispatch Team with complete

medical equipment and ambulance if necessary

Duty Operation and Medical

Team None None 5 mins





2. Treatment and Consultations Procedures




PCG Uniformed, Non-Uniformed Personnel, Dependent and others


Referral Form

Concerned Office:

Records Section, Laboratory Section, ECG XRAY





Step Client Service Provided

Office/Person Responsible

Forms Fees Processing Time

1 Referral Form

Record all important details including Name,

Address and Contact number

Initial assessment Chief complaint,

Vital Signs taking & Record

Duty Hospital Man Record Section

Routing Slip Clinical Records

None

15 mins

2 Referral to MOD

Referral to concerned

Section(ECG, X-RAY)

MOD Laboratory Section, ECG

XRAY

Clinical Records

Form

None

60 mins

3 For OBS For transfer to HOC

Medical Officer on Duty/NOD/HM

Referral None 15 mins




3. Issuance of Neuro-Psychiatric Clearance for PCG Applicants




1. Directives from DCS-HRM (CG-1) 2. Dentally Cleared


1. Processing form from CG-1 2. 1pc 2” x 2” ID picture 3. 1pc pencil and 1pc ball pen

Concerned Office:

Neuro-Psychiatric Section

Duration:

6 days






Processing

Time

1

Applicants who are

dentally cleared

are advice to report

to CGMED SVC for

their schedule of

written examination

Conduct of written neuro-psychiatric

examination


None None 1 day

2 -

Checking,

interpreting, and

sorting all

psychological tests


None None 1 day

3 -

Conduct initial

interview by

psychologist /

psychometrician


None None 1 day

4 -

Summary and write-up of psychological

test results


None None 1 day

5 -

Final interview by

NP screener Neuro-Psychiatric

Section None None 1 day

6 -

Encoding and

posting of NP results Neuro-Psychiatric

Section None None 1 day

END OF TRANSACTION TOTAL=6 days

Note: NP Service can accommodate 100 applicants per week. However, completion of NP processing may vary upon the availability of NP screener



/

4. Conduct of Laboratory Services for PCG Applicants


Monday to Friday Blood Extraction 8:00 am to 10:00am


PCG Applicants who passed the Neuro-Psychiatric (NP) exam


List of Applicants who passed the NP exam submitted by NP Section A. Laboratory services REQUIRED:

1. Complete Blood Count (CBC) 2. Urinalysis 3. Fecalysis 4. HBsAg 5. Test for Syphilis 6. Drug Test 7. Pregnancy Test (Female)

Concerned Office:

CGMED Laboratory Section

Duration:

1 day






Processing

Time

1

PCG Applicant for laboratory

services (must bring

stool specimen prior to

proceeding in the laboratory)

Submission of stool specimen Fill

up Lab Result Forms given

Med tech on Duty / HM assigned in

laboratory

Lab Result Form

None 5 mins

2 - Proceed to Urine

Collection None None None 10 mins

3 - Proceed to Blood

Extraction Med tech on Duty None None 10 mins

4 -

Release of Result Med tech on Duty Lab

result None

23 hrs and 35 mins

END OF TRANSACTION TOTAL = 1 day



5. Issuance of a Medical Clearance for PCG Applicants (Commissionship/Enlistment and Civilian Employee)




Directives from DCS-HRM (CG-1) Concerned Unit


1. Long White Folder 2. Recent 2x2 Colored Picture in white background 3. Black Ballpen

Concerned Office/Section:

1. P/E Medical Records Section 2. Treatment and Consultations 3. Laboratory Section 4. Neuro-psychiatric Section

Duration:







Processing

Time

1

Present directives from DCS-

HRM (CG-1)

Provide PE forms to fill-up Instruct to

proceed to treatment and consultation

Medical Records Section Personnel

PE forms None 15 mins

2 -

Obtain Vital Signs, Ishihara, Snellen,

Height, Weight, BMI and Record

Treatment and consultation

Physical examination and Medical history sheet

None 30 mins

3 - Conduct of ECG,

Chest X-ray Treatment and

consultation ECG and

X-ray form None 1 day

4 - Conduct of Physical

Examination Medical Officer

PE forms, laboratory

results None 15 mins

5 -

Final Evaluation TCS, CGMED SVC PE forms, laboratory

results None 30 mins

6 -

Issuance of medical certificate/Medical

clearance

P.E/Records Section Personnel

Medical Clearance

None 1 hour


Note:

Medical Clearance shall be available upon completion and passing of NP and Laboratory Examinations.


Coast Guard Dental Service


COAST GUARD DENTAL SERVICE (CGDENT)

MISSION

To provide a comprehensive dental health care to all Coast Guard personnel and their

dependents and perform other task as directed by the Command.


1. Dental services for PCG Retired Personnel and PCG direct dependents

2. Issuance of Dental Clearance for PCG Applicants Commission/Enlistment and Civilian

Employee



1. Dental services for PCG Retired Personnel and PCG direct dependents


Monday to Friday :8:00 am to 5:00pm Saturday and Sunday: Emergency Cases only


1. PCG Retired Personnel 2. PCG Direct Dependents


1. PCG Retired ID 2. PCG Dependents ID

Concerned Office:

Dental Dispensary Duration:

27 minutes






Processing

Time

1

PCG Retired

personnel and

PCG Direct

dependents

Log-in patients in

patients Log-book

Admin and personnel

branch/ Record

Section/ Duty Dental

Technician

Dental

Record None 5 mins

2 -

Categorized patients

according to order of

priorities and

treatment limitations

Dental Officer/

Civilian Dentist/ Duty

Dental Technician

Dental

Record None 10 mins

3 - Prepare dental

patients record

Duty Dental

Technician

Dental

Record None 5 mins

4 - Treatment of patients

Dental treatment

section/ Dental

Assistant

Treatment

Log-Book None 2 mins

5 - After treatment

(update dental record)

Dentist and Dental

Assistant

Dental

Record None 5 mins





2. Issuance of Dental Clearance for PCG Applicants Commission/Enlistment and Civilian Employee




PCG ABT Passers and has a directive from DCS HRM (CG-1)


1. Processing from DCS HRM ( CG-1 ) 2. Recent 2x2 ID Picture with white background 3. Pencil and Ballpen

Concerned Office:

Dental Dispensary ( Examination Section )





Step Client Service Provided

Office/

Person

Responsible

Forms Fees Processing

Time

1

Screening of

Dental

Applicants

Applicants must be

included in the list of PCG

ABT Passers and has a

directive from DCS HRM

( CG-1 )

Dental

Dispensary

Recruitment

Branch

Applicant

Routing

Form from

DCS HRM

(CG-1)

None 5 mins

2 Initial Dental

Examination

1. Speech Problem

Determination Dental

Recording

2. Issuance of dental

compliances ( to be

treated by private

dentist )

• Oral Prophylaxis

( Linis )

• Tooth Restoration

( Pasta )

• Root Canal Treatment

• Tooth Extraction

(Bunot )

• Odontectomy

(Impacted Tooth )

• Prosthodontics

( Removable and

Fixed Dentures )

Dental

Dispensary

Recruitment

Branch

(Examination

Section )

Dental

Patient

Record

Form

Referral

Form

None 25 mins

3 Final Dental

Examination

Re- examination if dental

compliances are corrected

Examination

Section

Examining

Officer

Dental

Certificate

from

private

dental

practitioner

none 10 mins

4 Issuance of Dental

Certificate

Examination

Section/

Records

Section

Dental

Clearance None 5 mins

END OF TRANSACTION TOTAL=45 minutes




COAST GUARD DISTRICT (CGD)

MISSION

To promote safety of life and property at sea, safeguard marine environment and resources.

Enforce all applicable laws within the Philippine waters, and conduct maritime security operations

and other activities in support of national development.


1. Issuance of Dumping Permit (DP) 2. Water Search and Rescue (WASAR) Training to LGU’s and other requesting parties. 3. Event Marshal/Standby Rescue Swimmers during Fluvial Parades, Regattas and other

Maritime related activities. 4. Filing of Complaints against Erring PCG Personnel 5. Request for Medical Mission 6. Request for Dental Mission 7. Response to Maritime Emergency Situations 8. Request for Availability of Special Operations Unit (SOU) during Maritime Incident 9. Application/ Accreditation of Oil Record Book (ORB), Garbage Management Plan/ Garbage

Record Book (GMP/GRB), Oil Solvent Material (OSM) & Shipboard Oil Pollution Emergency Plan (SOPEP)

10. Issuance of Tank Cleaning Permit 11. Monitoring & Assistance of Tank Cleaning Operations/ Permit 12. Law Enforcement Assistance to other Government Agencies and Non-Government

Agencies



1. Issuance of Dumping Permit (DP)




Shipping Companies/Ship owner/Land-based Companies and Others

Documentary Requirement: 1. Application for Special Permit to Dump/Discharge Waste and/or other Matter 2. Company profile of applicant 3. Environmental Compliance Certificate (ECC) issued by DENR 4. Official Receipt of payment of application fee

Concerned Office:

1. Marine Environmental Protection Unit (MEPU) 2. Marine Environmental Protection, D9 3. District Commander

Duration: 30minutes






Processing

Time

1

Submit application

for Dumping Permit with attached

documentary requirements

Check the veracity of submitted requirements

District Staff for MEP,D9

Application for

Dumping Permit

None 5 mins

2 -

Prepare Dumping Permit Form for

approval and signature of Coast

Guard District Commander


Dumping Permit

None 10 mins

3 - Approve and Sign

the Dumping Permit District Commander None None 5 mins

4 Pay

Dumping Permit



Official Receipt

3,000/ trip

5 mins

5 Receive Dumping Permit

Issue Dumping Permit


Dumping Permit

None 5 mins


Note:

HPCG/CG-9 MC Nr 11-14 dtd 19 Dec 14 (Procedure for the Dumping of Wastes and other Harmful Matter within the

Philippine Maritime Jurisdiction)

*P3,000.00 per trip (for every minimum of 1000MT of waste). An additional fee of P10.00 per metric ton will be charged in excess of 1000MT .



2. Water Search and Rescue (WASAR) Training to LGU’s and other requesting parties




PCGA, PNP, AFP, LGU’s, NGO’s, Schools, Rescue Volunteer Groups


Letter Request

Concerned Office:

1. Operations Office, D3 2. Special Operations Unit, SOU 3. Medical Team

Duration:

10 minutes

Note:

A Basic Water Safety Orientation may also be conducted upon request of students going on a field trip by sea and

other similar cases






Processing

Time

1 Request of

WASAR Training

Organize WASAR Training

District Staff for Operations,D3

None None 5 mins

2 Meeting and

Planning with the requesting party

District Staff for Operations,D3

None None 5 mins




3.Event Marshal/Standby Rescue Swimmers during Fluvial Parades, Regattas, and other maritime related activities


Monday to Sunday (24 Hours)


LGU’s /NGO’s / Motorboat Association / event organizers


Letter Request

Concerned Office:

1. Operations Office, D3 2. Special Operations Unit, SOU 3. Coast Guard Station

Duration:

30 minutes

NOTE:

This frontline services and equipment will be provided in support to concerned Coast Guard Station






Processing

Time

1 Submit Letter

Request

Receive letter and evaluate

D3 None None 10 mins

2 -

Dispatch event marshals/rescue

swimmers to proceed to

concerned station

D3, SOU None None 20 mins

3 -

Event marshals/ rescue swimmers

will be under Operational

Control(OPCON) of concerned stations until termination of

the activity

CGS None None -




4. Filing of Complaints against Erring PCG Personnel




Any aggrieved party with valid evidence against any erring PCG personnel


Complaint Affidavit

Concerned Office:

1. Deputy Commander (DC)

2. District Staff for Admin and Personnel, D1

3. District Staff for Intelligence Office, D2

4. Command Duty Officer (CDO)

5. District Master Petty Officer (DMCO)

Duration:

45 minutes






Processing

Time

1 Submit

Complaint Affidavit


Complaint- Affidavit with the attached

documentary evidence and

compliance with the requirement of Verification and Certification of

Non-Forum Shopping.

Duty Investigator Complaint Affidavit

None 10 mins

2 -

Checks the sufficiency of the contents of the

Complaint Sheet and the

documentary evidence presented.

Obtain statement from the

complainant

Duty Investigator Complain

Sheet None 30 mins

3 -

Assist the complainant in the verification with the

Administering Officer. Answer questions if any.

Duty Investigator Complain

Sheet None 5 mins




5. Request for Medical Mission




LGU’s / NGO’s / Gov’t Agencies


Letter Request

Concerned Office:

1. District, CGMED

2. Community Relations Office, O/D7

Duration:

10 minutes






Processing

Time

1 Submit letter

request

Receive letter, evaluate and determine the mission to be

conducted

Medical Officer (MO)/D7

None None 5 mins

2 - Approval of District

Commander Medical Officer (MO)/DAC/D7

None None 5 mins

3 -

If necessary, request for additional

medical team from HCGMED, HPCG, Port Area, Manila

thru DAC and PCGA thru D7

DAC/D7 None None -




6. Request for Dental Mission




LGU’s / NGO’s / Gov’t Agencies


Letter Request

Concerned Office:

1. District, CG Dental Service 2. Community Relations Office, O/D7

Duration:

15 minutes






Processing

Time

1 Submit letter

request.

Receive letter, evaluate and

determine the mission to be conducted

DDO/D7 None None 10 mins

2 - Approval of District

Commander DDO/D7 None None 5 mins

3 -

If necessary, request for additional

medicines and dentists from CG Dental

Service and PCGA thru D7

DDO/D7 None None -




7. Response to Maritime Emergency Situations




Shipping Companies/ Concerned Citizens/ Relatives/ Organized Rescue Teams/ Coast Guard Action Center (CGAC)/ other PCG District


None

Concerned Office:

1. Operation Office, O/D3

2. Command Duty Officer

3. CGDMED-unit

4. District SOU

5. District Support Group

6. Marine Environmental Protection Unit

7. Headquarters Philippine Coast Guard

Duration:

45 minutes

Note:

During Emergency situation, the District SOU and DRG will be alerted for possible augmentation to

Coast Guard Stations.






Processing

Time

1 Report

maritime Incident

Receive report, evaluate the

information and determine the kind of

response needed.

D3/ CDO None None 15 mins

2 - Direct concerned CGS for immediate action.

D3/CDO None None 15 mins

3 -

If necessary, request HPCG or neighboring

PCG Districts the availability of

additional floating and air asset.

D3/CDO None None 15 mins




8. Request for Availability of Special Operations Unit (SOU) during Maritime Incident


Monday to Sunday (24 Hours) Client / Requesting Party:

Concern Citizen, Relatives & other Rescue Team


None

Concerned Office:

Operation, CG Districts & Special Operations Unit (SOU)

Duration:

25 minutes






Processing

Time

1

Request assistance thru telephone call from CGAC

and CG District for the SAR/Retrieval

Operations and any Maritime Incidents

Record all important details including

Name, Address and Contact Nos. Give

advance info to SOU for their preparation


2 -

Issue directive to SOU to conduct

necessary Operations


3 -

Immediately dispatched Team of SOU with complete

diving gears and rubber boat if necessary.

Duty Operation and SOU

None None 10 mins




9. Application/ Accreditation of Oil Record Book (ORB), Garbage Management Plan/ Garbage Record Book (GMP/GRB), Oil Sorbent Material (OSM) & Shipboard Oil Pollution Emergency Plan (SOPEP)




Shipping/ Fishing Companies


A. Requirements for Oil record Book; 1. Letter Request addressed to C, MEPCOM 2. Endorsement Letter from MEPU/ MEPEU 3. Certificate of Inspection (CI)/ Certificate of Vessel registry (CRV) 4. Official Receipt, Registration Fee- P240.00

B. Requirements for Garbage Management Plan/ Garbage Record Book: 1. Letter Request addressed to C, CG District 2. Endorsement Letter from MEPU/ MEPEU 3. Certificate of Inspection Ownership/ certificate of vessel Registry 4. Official Receipt, Registration Fee- P2500.00

C. Requirements for Oil Spill Materials: 1. Letter Request addressed to C, MEPCOM 2. Application Form 3. OSM Brochure/ catalogue specification 4. Product Sample 5. Articles of Incorporation/ Company Profile 6. Official Receipt

a. Testing Fee- P 1,000.00 b. Certification Fee- P300.00

D. Requirements for Shipboard Oil Pollution Emergency Plan: 1. Letter Request addressed to C, MEPCOM 2. Endorsement Letter from MEPU/ MEPEU 3. Certificate of Inspection (CI)/ Certificate of Vessel Registry (CVR) 4. General Arrangement/ Vessel Particulars 5. Official Receipt

a. Registration Fee- P1,000.00

Concerned Office:

1. MEPGRU, CG District

2. Marine Environmental Resource Management & Research

3. Development Center MERMRDC

Duration:

1 day and 7 minutes




Step Client Service

Provided

Office/ Person


Processing

Time

1 Submit the necessary

requirements

Check the requirements

MEPU Personnel None None 2 mins

2 Pay necessary

fees None Maritime Branch

ORBGMP/GRBOSMS

OPEP

P240 P2500 P1,300 P1,000

5 mins

3 Receive the

needed Certificate

Release (ORB, GBM,

GRB, OSM or SOPEP

- - - 1 day

END OF TRANSACTION TOTAL = 1 day and 7 minutes



10. Issuance of Tank Cleaning Permit




Accredited Contractor/ Operation


1. Articles of Incorporation 2. List of Equipment’s 3. Copy of the Contract with the vessel’s owner/agent 4. Plan for the conduct of tank cleaning activity 5. Emergency plan in case of injury/ accident 6. Disposal plan of waste 7. Permit from EMB for Land Disposal 8. Contract of the company for proper disposal

Concerned Office:

MEPEU, CG District

Duration:

1 hour and 35 minutes1






Processing

Time

1

Letter request from the

contractor/ operator

Received letter request and inform

them about the requirements

needed for the tank cleaning permit

MEPEU None P 1,600 15 mins

2

Sign the application form for tank cleaning and submit the corresponding requirements.

Evaluate the completeness of the

documents. MEPEU None - 10 mins

3 - Conduct inspection

of the vessel. MEPEU None - 1 hour

4 -

If the said vessel found to be in

compliant, with the PCG, MC submit

recommendation for the issuance of tank

cleaning permit.

- None - -

5 - Approval of tank cleaning permit.

District Commander

None - 10 mins




11. Monitoring & Assistance of Tank Cleaning Permit




Shipping Companies & Ship-owners


1. Tank cleaning permit/form. 2. Certificate to conduct tank cleaning operation. 3. Copy of accreditation certificate of tank cleaning contractor. 4. List of equipment to be used.

Concerned Office:

MEPEU, CG Station MEPU, CG District

Duration: 1 day and 5 minutes






Processing

Time

1 Submit

necessary documents


requirement and issue certificate to

conduct tank cleaning and confirm the schedule of tank cleaning operation

MEPU/MEPEU Personnel

Certificate to conduct tank

cleaning/ Tank Cleaning Permit

None 5 mins

2 - Monitor the tank

cleaning operation. - - None 1 day

END OF TRANSACTION TOTAL = 1 day and 5 minutes



12. Law Enforcement Assistance to other Government Agencies and Non-Government Agencies



Client / Requesting Party: Other Government Agencies and Non-Government Organization


Request Letter

Concerned Office:

Coast Guard District, Operations Branch







Processing

Time

1 Submit Letter

Request

Received initial information from

cognizant agencies

CG District Operations Staff/

CDO None None 2 mins

2 -

Record message(s) received and inform

the District Commander



3 -

Render assistance requested thru directives to

concerned PCG unit/station/ detachment

CG District Operations Staff

None None 10 mins

4 - Inform CPCG about

the incident and action taken



5 -

Coordinate and monitor the

independent or combined action or

operations of cognizant agencies/

PCG units.



6 -

Receive and record all messages

received relative to the incident



7 -

Prepare Situation Report/Progress/ Comprehensive

Reports




Coast Guard Station


COAST GUARD STATION (CGS)

MISSION

To promote safety of life and property at sea, safeguard marine environment and resources.

Enforce all applicable laws within the Philippine waters, and conduct maritime security operations

and other activities in support of national development.


1. Response to Maritime Incidents

a. Drowning

b. Collision, Grounding, Capsizing, Man Overboard (MOB) and Distressed Vessels

c. Reported Missing Vessels and Persons

d. Medical Evacuation

e. Oil Spill

2. Law Enforcement Assistance to other Gov’t Agencies and NGO’s

3. Event Marshal/Standby Rescue Swimmers during Marine Parades/Regattas

4. Conduct of Pre-Departure Inspection (PDI)

a. To Passenger & Cargo Vessel (2 hours prior to departure)

b. To Passenger / Cargo Motorbanca (30 minutes prior to departure)

5. Conduct of Emergency Readiness Evaluation (ERE)

6. Conduct of Vessel Safety Enforcement Inspection (VSEI)

7. Request for Supervision of Bunkering or Transfer Operations

8. Request for Supervision of Tank Cleaning Operations

9. Request for Supervision of Dumping Operations

10. Filing/ Receiving of Marine Protest

11. Issuance of Salvage Certificate of Inspection

12. Filing of Complaints against Erring PCG Personnel

Coast Guard Station


1. a. Response to Drowning

Schedule of Availability: Monday to Sunday 24 Hours

Client / Requesting Party: Concern Citizens/Private Entity and other Government Agencies


None

Concerned Office:

Coast Guard Station (Operations Branch) -S3 Coast Guard Station - Special Operations Unit (CGS-SOU)

Duration:

25 minutes

Coast Guard Station





Processing

Time

1 Report

Drowning Incident

Receive report, evaluate the information and

determine the kind of response needed

Duty Office Watch

None None 5 mins

2 - Organize response team

and other resources needed

S3 None None 15 mins

3 - Coordinate with other rescue units within the

area S3 None None -

4 - Dispatch Deployable

Response Team

Station Commander / Deployable Response

Team

None None 5 mins


Coast Guard Station


1.b. Response to Collision, Grounding, Capsizing, Mob and Distressed Vessels




Shipping Companies/Concern Citizens/Private Entity and other Government Agencies

Documentary Requirement: None

Concerned Office: Coast Guard Station (Operations Branch) -S3

Duration:

25 minutes

Coast Guard Station





Processing

Time

1 Report

Maritime Incident


information and determine the kind

of response needed

S3 None None 5 mins

2 - Organize response

team and other resources needed


3 - Coordinate with

other rescue units within the area

S3 None None

4 - Dispatch

Deployable Response Team

Station Commander / Deployable

Response Team None None 5 mins

5 -

If operation needs additional

Deployable Response Team’s assistance will be

requested from the ff:

1. Coast Guard District

2. Neighboring CGS Other Gov’t Agencies

3. PCGA 4. LGU’s 5. Shipping

Companies 6. Volunteer

Organizations

S3 None None -


Coast Guard Station


1.c. Response to Missing Vessels and Persons




Shipping Companies/Concern Citizens/Private Entity/Organized Rescue Teams/ Local Government Units


None

Concerned Office:

Coast Guard Station (Operations Branch) -S3


Coast Guard Station





Processing

Time

1 Report

Maritime Incident

Receive report, evaluate the information and determine

the kind of response needed S3 None None 5 mins

2 - Organize response team

and other resources needed CGS None None 10 mins


Response Team

Station Commander / Deployable

Response Team

None None 5 mins

4 -

If operation needs additional Deployable Response Team’s assistance will be requested from the ff: 1. Coast Guard District 2. Neighboring CGS 3. Other Gov’t Agencies 4. PCGA 5. LGU’s 6. Shipping Companies 7. Volunteer Organizations

S3 None None -

5 -

If missing vessel/person is not yet located/recovered,

assistance will be requested from vessels, fishermen and

local populace in coastal communities to be on the

look-out through broadcast media and Notice to Mariners(NOTAM)

S3 None None -


Coast Guard Station


1. d. Response to Medical Evacuation




Shipping Companies / Concerned Citizens / Relatives / Organized Rescue Teams / Local Government Units


None

Concerned Office:



Coast Guard Station





Processing

Time

1 Report

Maritime Incident


information and determine the kind

of response needed

S3 None None 5 mins

2 - Organize response

team and other resources needed

Coast Guard Station None None 5 mins

3 - Coordinate with

other rescue units within the area



Response Team S3 None None 5 mins


Coast Guard Station


1.e. Response to Oil Spill




Shipping Companies / Concerned Citizens / Relatives / Organized Rescue Teams / Local Government Units


None

Concerned Office:

1. Coast Guard Station (Operations Branch) -S3 2. Marine Environmental Protection Enforcement Unit (MEPEU)

Duration:

30 minutes

Coast Guard Station





Processing

Time

1 Report

Maritime Incident


information and determine the kind of

response needed

S3/MEPU None None 5 mins

2 -

Dispatch MEPU personnel as advance

party for in-site assessment

Station Commander None None 5 mins

3 -

Mobilize Oil Spill Response Teams (OSRT) from the

Station and Oil Depots with Marine Pollution (MARPOL) response

equipment

CGS/MEPEU None None 15 mins

4 - Dispatch OSRT S3 None None 5 mins


Note: If the oil-spill incident is very far from the Station, the nearest CGSS will be the first responders.

Coast Guard Station


2. Law Enforcement Assistance to other Government Agencies and NGO’s




Local Government Units / National Government Organizations


Letter Request

Concerned Office:

1. Coast Guard Station (Operations Branch) -S3 2. Petty Officer of the Watch (POW)

Duration:

25 minutes

Coast Guard Station





Processing

Time

1 Submit letter

request

Receive report, evaluate the information and

determine the kind of response needed

S3/DPOW None None 5 mins

2 -

CGS to choose any or all of the following:

1. Dispatch Station Maritime Law Enforcement (MARLEN) Team.

2. Direct concerned CGSS for immediate action or if incident very far from Station

3. Joint CGS & CGSS operation

S3/DPOW None None 10 mins

3 - Monitor the activity up to

its termination S3/DPOW None None 10 mins


Coast Guard Station


3. Event Marshal/Standby Rescue Swimmers during Marine Parades/ Regattas


Monday to Sunday and Holiday 24 hours

Client / Requesting Party: Local Government Units / National Government Organizations / Event Organizers


None

Concerned Office:

1. Coast Guard Station (Operations Branch) -S3 2. Coast Guard Stations – Special Operations Unit (CGS-SOU)

Duration:

30 minutes

Coast Guard Station





Processing

Time

1 Submit letter

request Alert designated Event

Marshals S3/DPOW

Applicants Form including

attachment None 5 mins

2 -

CGS to choose one (1) 1. Deploy Event

Marshal Team 2. Direct concerned

Coast Guard Sub-Station for immediate action or if incident very far from Station

3. Joint CGS & CGSS operation

Event Marshal Team Leader

None None 20 mins

3 - Deploy Event

Marshals Event Marshal Team Leader

None None 5 mins


Coast Guard Station


4. a. Conduct of Pre-Departure Inspection (PDI) to Passenger And Cargo Vessels (2 hours Prior to Departure)




Shipping Companies

Documentary Requirement: 1. Ship’s Safety Documents 2. Master’s Decree of Safe Departure (MDSD) 3. Roll Book 4. Passenger Manifest 5. Cargo Manifest

Concerned Office:

1. Coast Guard Station (Operations Branch) -S3 2. VSEI Team

Duration:


Coast Guard Station





Processing

Time

1

Submit MDSD to CGS or

notify PCG of vessel

readiness to depart

Check MDSD and organize Boarding Team

S3 None None 5 mins

2 - Proceed to pier and

board the vessel VSEI Team None None 5 mins

3 -

Conduct thorough and proper inspection:

a. Vessel General Appearance

b. Navigational Equipment

c. Communication Equipment

d. Life Saving Appliances

e. Passengers Accommodation Areas

f. Ship Machineries g. Cargo areas h. Completeness of

Officer and Crew i. Validity of Safety

Documents j. No excess

passengers k. No overcrowding l. Unobstructed

passageways m. No overloading n. Proper stowage and

lashing of cargoes

VSEI Team None None 1 hour 20

mins

4

Master to affix his second

signature on MDSD

Stamp “CLEARED TO DEPART” on MDSD

VSEI Team None None 5mins

5 - Issue Certificate of

Orderly Inspection (COI) Receive COI

and disembark VSEI Team None -

END OF TRANSACTION TOTAL = 1 hour and 35 minutes

Coast Guard Station


4.b. Conduct Of Pre -Departure Inspection (PDI) to Passenger / Cargo Motorbanca (30 Minutes Prior to Departure)


Client / Requesting Party: Shipping Companies & Ship-owners

Documentary Requirement: 1. MBCA Documents 2. Master’s Decree of Safe Departure (MDSD) 3. Roll Book 4. Boarding Certificate 5. Passenger Manifest 6. Cargo Manifest

Concerned Office: 1. Coast Guard Station (Operations Branch) -S3 2. VSEI Team

Duration:

35 minutes

Coast Guard Station





Processing

Time

1

Submit MDSD to CGS or

notify Coast Guard

District of vessel

readiness to depart

Check MDSD and organize Boarding

Team S3 None None 5 mins


board the vessel VSEI Team None None 5 mins

3 -

Conduct proper inspection: a. MBCA General

Appearance b. No excess

passengers / no overloading

c. Completeness of Officers and Crew

d. Life Saving Appliances

e. Validity of Safety Documents

f. Navigational equipment

g. Communication Equipment

VSEI Team None None 20 mins

4

Master to affix his second

signature on MDSD

Stamp CLEARED TO DEPART on

MDSD VSEI Team None None 2 mins

5

Issue Certificate of

Orderly Inspection

(COI)

Receive COI and disembark



Coast Guard Station


5. Conduct of Emergency Readiness Evaluation (ERE)

Schedule of Availability: Monday to Sunday 24 hours


Shipping Companies

Documentary Requirement: Result of previous ERE, Ships Documents

Concerned Office: Maritime Safety Services Branch

Duration:


Coast Guard Station





Processing

Time

1

Inform CGS of the ship’s readiness for

ERE

Organize ERE Team / Conduct briefing to

members

Maritime Safety Services Branch

ERE Checklist

None 30 mins


board the vessel ERE Team None None 30 mins

3

Prepare / muster vessel

officers and crew

Conduct pre -ERE

briefing ERE Team None None 20 mins

4 Conduct

ERE

Evaluate at least two

(2) of the following

shipboard evolutions:

a. Man-overboard

b. Steering casualty

c. Collision

d. Fire

e. Abandon ship

ERE Team ERE

Checklist None 20 mins

5 Receive critique

Conduct critique ERE Team None None 30 mins

6

Issue Certificate of

Orderly Inspection

(COI)

Disembark ERE Team COI None 5 mins

7 Receive results of

ERE

Furnish Coast Guard District and shipping

company of ERE result

ERE Team ERE Result None 5 mins


Coast Guard Station


6. Conduct of Vessel Safety Enforcement Inspection (VSEI)



Shipping Companies / Ship Owners / Vessel Masters or Boat Captains

Documentary Requirement: Inspection Record Book (IRB)

Concerned Office:



Coast Guard Station





Processing

Time

1 - Notify the Master of the conduct of VSEI


2 - Proceed to the pier

and board the vessel VSEI Team None None 15 mins

3

Provide the VSEI Team the record of last

inspection

Conduct VSEI in accordance with the

Checklist VSEI Team None None

1 hour 30 mins

4 - Accomplish the VSEI

checklist VSEI Team None None 15 mins

5 Receive the

accomplished VSEI checklist

Inform the master of the result of

inspection and furnish a copy of

accomplished VSEI checklist


6 Issue Certificate

of Orderly Inspection (COI)

Receive copy of COI and disembark the

vessel VSEI Team COI None 5 mins

END OF TRANSACTION TOTAL= 2 hours and 15 minutes

Coast Guard Station


7. Request for Supervision Of Bunkering Or Transfer Operations




Oil Tankers / Oil Depots

Documentary Requirement: Notice of Unloading of Oil Products

Concerned Office: Coast Guard Station (Operations Branch) -S3 Marine Environmental Protection Unit (MEPU)

Duration:

35 minutes

Coast Guard Station





Processing

Time

1

Notify CGS of the oil transfer

operation

Alert oil transfer monitoring team

MEPU None None 5 mins

2 - Proceed to pier or

anchorage and board the vessel

OTMT None None 30 mins

3 -

Monitor the oil transfer operation properly by checking the FF: a. Pipes and Fittings b. Pressure Gauges c. Pumps d. Oil Pipelines and hoses e. Oil Spill Booms

OTMT None None -


Notes: 1. CGS-based MEPU will be advised to proceed to CGSS if there is Oil Transfer Operation in the area. 2. Coast Guard District Policy Guidelines:

a. Mandatory presence of duty PCG watches aboard ship b. No oil transfer operations during bad weather c. Oil Transfer operations during night time highly discouraged. d. Oil Spill response equipment ready for deployment in case accident. e. Clearance from Coast Guard District f. Precautionary measures:

• 70% or less pump pressure

• Increased number and frequency of pipeline patrols

• Pipeline Patrol Teams equipped with high-intensity portable lamps and radio transceivers.

Coast Guard Station


8. Request for Supervision of Tanks Cleaning Operations



Shipping Companies / Ship Owners / Vessel Masters


Tank Cleaning Permit (TCP)

Concerned Office:

Coast Guard Station (Operations Branch) -S3 Marine Environmental Protection Unit (MEPU)

Duration:

20 minutes

Coast Guard Station





Processing

Time

1

Notify the CGS of the

Tank Cleaning

Operations

Inform/Advise Tank Cleaning Monitoring

Team (TCMT) SC/MEPU TCP None 5 mins


board the vessel TCMT None None 15 mins

3 -

Ensure the following: a. for tankers, Tank

Cleaning be strictly done in a safe area.

b. adequate Tank Cleaning/ MARPOL equipment

c. strict adherence to safety precautionary measures

d. oil wastes shall be disposed to DENR-EMB accredited reception

e. awake during the entire tank cleaning operations

TCMT None None -

4 - Disembark upon

completion TCMT None None -


Notes: 1. Tank cleaning is the removal of petroleum, oil, lubricant (POL) residues from oil tankers, depots,

refineries, distilleries, power plants and other shore-based installations. 2. TCP must be secured in every tank cleaning operations. 3. All tank cleaning operations must be properly monitored and supervised by PCG Personnel

Coast Guard Station


9. Request for Supervision of Dumping Operations



Shipping Companies / Requesting Companies


Dumping Permit (DP)

Concerned Office:

Coast Guard Station (Operations Branch) -S3 Marine Environmental Protection Unit (MEPU)

Duration:

10 minutes

Coast Guard Station





Processing

Time

1

Notify CGS of the

vessels readiness

Inform/Advise duty Dumping Escorts

S3/MEPU DP None 5 mins

2 - Proceed to the

vessel Dumping Escort None None 5 mins

3 Conduct dumping operation

Ensure the following: a. Dumping be strictly done in the designated dumping area b. awake during the entire voyage

Dumping Escort None 3,000trip -

4 - Disembark upon

completion TCMT None None -


Note:

In each dumping operation, there must be two (2) PCG escort.

Coast Guard Station


10. Filing / Receiving of Marine Protest (MP)



Vessel Master


Marine Protest (MP)

Concerned Office:

Marine Safety Services Branch


Coast Guard Station





Processing

Time

1 Submit Marine Protest

Receive 4 copies of MP and check the

entries


MP Form None 5 mins

2 Pay the

Filing Fee Receive Payment


None P200 5 mins

3

Receive stamped owner`s

copy of MP and OR

Return stamped Owner`s copy of MP

with OR


None None 5 mins


Coast Guard Station


11. Issuance of Salvage Certificate of Inspection



Client / Requesting Party: PCG Accredited Salvor / Coast Guard District


1. Letter Request 2. SCR 3. Survey Permit 4. Location Map of Sunken Derelicts 5. Ocular Site Inspection Branch

Concerned Office:

Marine Safety Services Branch

Duration: 23 hours

Coast Guard Station





Processing

Time

1


Commander issues

directive to conduct onsite

survey and inspection

Conduct onsite survey and inspection

CGS None None 22 hours

and 40 mins

2 -

Prepare SCI for the approval and

signature of station commander


SCI None 10 mins

3 - Approval / signature

of SCI SC SCI None 5 mins

4 Receive SCI

Submit SCI to Coast Guard District

(Attn:D8) through email or fax


None None 5 mins

5 -

Submit SCI (original document) through normal means of delivery to Coast

Guard District (Attn: D8)


None None -

END OF TRANSACTION TOTAL = 23 hours

Coast Guard Station


12. Filling of Complaint Against Erring PCG Personnel



Any aggrieved party who has a valid cause of action against erring PCG Personnel


Complaint Affidavit

Concerned Office:


Duration: 1 Hour

Coast Guard Station





Processing

Time

1 Submit

Complaint Affidavit

Obtain sworn statement and other

documentary evidence from the

complainant

Chief- Master-at-Arms

Sworn Statement

None 1 hour

2 -

Endeavor to have the complainant and respondent to meet

in person

Station Commander None None -

END OF TRANSACTION TOTAL = 1 hour

Note:

If the erring PCG member is assigned at CGS, a meeting will be immediately arranged, if respondent is based in Sub-Station or Coast Guard Station, a meeting will be schedule in the most convenient time for both parties. But if respondent is assigned with other PCG units, the case will be endorsed to the unit concerned.

PCG CITIZEN’S CHARTER COMMITTEE

COMMODORE DANILO M UBALDO O-9110 PCG Chairman

CDR CHRISTINE PAULINE B DICIANO O-0306 PCG Vice-Chairman

MEMBERS

LCDR LIEZEL B BAUTISTA O-0319 PCG LCDR NHEA VICTORIA S VERGARA O-0491 PCG

LTJG ANGELA M NAVAL O-0561 PCG ENS LOVELY GAY B DE LA ROSA O-0830 PCG

SECRETARIAT ENS PRECIOUS LEANELLIE U GUERRERO O-0794 PCG

Head-Secretariat

SW1 Crybien C Custodio 006937 PCG SW1 Jella C Cauli 007392 PCG