Rules and Procedures

Getting to Know Us The TAY ENG SOON LIBRARY (HQ Library) is dedicated to the reading and research needs of SIM members and students registered with SIM programmes.

Library Hours Mondays to Fridays: 8.30 am – 9.00 pm Saturdays: 9.00 am – 5.30 pm (The library is closed on Sundays and Public Holidays.)

Library Membership 1. SIM Individual Members All SIM individual members are extended library facilities provided their SIM membership is current.

Individual members are required to produce the SIM membership card when borrowing materials. 2. SIM Corporate Members Staff of SIM corporate members are required to produce the following documents to authenticate

their employment with the company: (a) IC and a letter from the HR Department, OR (b) IC and staff identification pass (with photograph). Each applicant is also required to complete an application card for library membership. SIM

corporate members must produce their staff identification pass when borrowing materials. 3. SIM Students Students holding SIM individual membership or SIM corporate membership are extended library

facilities provided their SIM membership is current.

Borrowing 1. Each member is entitled to borrow a maximum of six (06) items. Please ensure the items are

checked out at the circulation counter/Self-Check machines before leaving the library. 2. Membership card or IC is not transferable. Any transaction done by a representative for SIM member

needs to be accompanied by a letter of authorisation from the member. 3. Loan Period Location Collection Duration Who Can Borrow

Tay Eng Soon Library @ HQ

Recommended Course Collection (RCC)

4 hours / overnight / weekends

Current SIM students at HQ

Course Collection (CC)

7 / 14 / 21 days Current SIM students at HQ

General Collection 21 days All current SIM members Richard K M Eu Library @ MH

General Collection 21 days All current SIM members

4. All books borrowed must be returned by the date stipulated on the date due slip. For the

convenience of members “Book Return” box to return books when the library is closed is located at the entrance to UniSIM admin. office at ground level at Blk 82. You may also return books at the automated book drop at the entrance of the Tay Eng Soon Library. Books borrowed from MH Library may also be returned at HQ Library and vice versa.

5. Members must report damaged / loss of library books immediately to the library staff. Members are

liable to pay for the current cost of book plus an administrative fee of $16.05 (inclusive of 7% GST). Out of print books will be charged at a flat rate of $100 (inclusive of 7% GST).

6. The following library materials may not be borrowed: Reference books

Current & bound periodicals Video tapes Training materials

Renewals 1. Each lending book is allowed two maximum renewals if there is no prior reservation for the book.

The renewal service is non-chargeable. 2. Online renewal of book is available via the online library catalogue. Renewals may also be requested

in person, through the telephone or via email.

Reservations 1. Only lending books, which are already on loan, can be reserved. The reservation service is non-

chargeable. 2. Online reservation of book is available via the online library catalogue. Online cancellation of

reserved book is available via “My Library Account”. Reservations and cancellations may also be requested in person, through the telephone or via email.

3. A maximum of four (04) reservations is allowed at any one time. 4. All reserved books will be held for three days at the circulation counter. If it is not collected within

the three days, the reservation will expire. 5. Members will be informed by telephone or email when reserved books are available.

Overdue Fines 1. Collection Duration Overdue Fines Recommended Course

Collection (RCC) 4 hours / overnight / weekends

$0.50 per 15 minutes

Course Collection (CC) 7 / 14 / 21 days $0.50 per day

General Collection 21 days $0.50 per day 2. No fine will be charged for Sundays and public holidays or when the library is closed.

Use of AV Materials Facilities are available in the library for use of AV materials.

Use of Online Databases & Internet Surfing Facilities 1. Members can access online databases and surf the internet at the library. 2. Off-campus/remote access to selected online databases are available to SIM students and individual

members.

Notebooks Free notebook usage (for first two hours only) is available in the library. Please consult library staff for assistance.

Discussion Rooms 1. There are 6 discussion rooms located on Level 1, Annex Building. 2. Members and students need to make prior ONLINE booking via “My Library Account” to use these

rooms.

3. Each room can be reserved for a maximum of 2 hours per group. No extension will be allowed. 4. Each room can accommodate up to a minimum of 3 persons or a maximum of 6 persons in a group,

is equipped with projector, power points, and is in a wireless surfing zone.

5. The discussion rooms are available during library operational hours.

Photocopying Facilities 1. Self-service photocopying facilities are available. Members can use CashCard or Ez-link Card to pay

for photocopying services. CashCards can be purchased from the operator in the Photocopy Room. 2. Library materials may be photocopied only within the terms specified in the Singapore Copyright

Act. A copy of the relevant section is displayed in the Photocopy Room. 3. Members are strictly prohibited from bringing in transparencies for photocopying. Please consult

the operator in the Photocopy Room if you need to use transparencies. 4. CashCard top-up service is available in the Photocopy Room.

Printing Members may do their printing at any PC station at the CyberXpress (Level 1 & 2), in the Cyberstation (Level 1) and in the Photocopy Room, and retrieve their print jobs from the nearest Print Release Station. The Print Release Stations are located at the CyberXpress (Level 1 & 2), in the Cyberstation (Level 1) and in the Photocopy Room. Members can use CashCard or Ez-link Card to pay for printouts at the Print Release Stations.

General Rules 1. Due to high demand, seat reservation is not allowed in the library. 2. Do not leave personal belongings unattended in the library. The library will not be held responsible

for the loss of any valuable items. 3. Eating and drinking are not allowed in the library. 4. Handphones should be switched to silent mode when in the library. 5. Group discussions are not allowed in the library. Please book the discussion room if you wish to

have group discussions. Dec 2011