TC seminarium 2015

Kvalitetssystemets uppgift

-eller- Meningen med livet

Jukka Salo Slou

6th Airworthiness Standardisation Meeting

• 38 länder • 101 delegater

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En av agenda punkterna

• Effective undertakings’ quality systems / compliance monitoring

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The ”EASA way”

• Description of the problem • Highlights of the relevant regulation • Summary • Discussions • Final conclusion

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Description of the problem

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Description of the problem Description of the problem Inspections still show that quality systems (QS) often are not effective; sometimes even • ‘virtual’, e.g.: • Poor procedures (+AMC disregarded) + not applied Poor audit performance; e.g. due to: • Limited audit training and -competence • Audit planning + performance not complete and/or detailed enough • Tickbox exercise; misuse checklists, effectiveness QS not addressed • Zero, limited or trivial findings • No approach / policy to continuously improve • No or poor finding control + RCA, not leading to structural improvements • No or limited occurrence reporting • QS and auditing regarded as burden i.s.o tool to control and improve • No proper attitude and culture and not promoted

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Highlights of the relevant regulation

Regelkrav P21 (21.A.139) PMG (M.A.712) P145 (145.A.65)

P147 (147.A.130)

Independent Quality system A A A A

Quality goals/policy - - A

Procedures A (control procedures)

A A A

Feedback system to AM A A A A

Audit plan GM AMC AMC AMC Audit report - AMC AMC GM Regular meetings - AMC AMC GM Sample checks - AMC AMC GM Continuous improvement (Root cause)

Basic R Basic R Basic R AMC 145.A.60(b) 1

Basic R

Audit period (intern audit) - AMC AMC AMC

Audit of subcontractors A AMC - AMC

Internal O.R. system GM (A165) AMC AMC -

Storage of records - A AMC -

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Exposition requirement A A A A Exposition approved by TS A, initial A, initial and

ammendments A, initial and ammendments

A, initial and ammendments

Chapter in Exposition A AMC AMC AMC Size/complexity matters - AMC AMC GM

-Eller?

Discussions

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Vem ansvarar för kvalitetsarbetet? ”Alla är ansvariga för

kvalitetsarbetet” ”En ansvarig – alla delaktiga” Hur gör vi alla delaktiga?

Discussions

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•Stämmer EASA:s bild? •Vad är ni bra på? •Vad är ni dåliga på? •Vad är TS bra på? •Vad är TS dåliga på?

KUND

Xxx AB

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Privilegiet

Regeln

Produktion

Tillstånd

Oberoende granskning

Analys av säkerhetsrisker

CMM

SM

AM

Produkten

Circle of Airworthiness Life!

Final conclusion

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Final conclusion

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Final conclusion

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• Planet konstruerades av Kalinin 1933. Motorerna var ryska V-12:or av fabrikatet Klimov

• Eftersom planet inte blev en succe, på grund av instabilitet och vibrationsproblem löste Stalin dilemmat genom att skrota planet som överlevde och avrätta konstruktören Kalinin.

• Problemlösning modell Sovjetunionen.

Just culture

The top trending quality quotations include: • 1) "Quality is not an act. It is a habit." – Aristotle • 2) "Quality is never an accident; it is always the result

of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives" - William A. Foster

• 3) "Quality is doing the right thing when no one is looking." - Henry Ford

• 4) "Don't find fault, find a remedy." - Henry Ford • 5) "Quality is free. It's not a gift, but it's free. The

'unquality' things are what cost money." - Philip B. Crosby

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Frågor ?

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Tack för er uppmärksamhet!

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