the best webinar etiquette

27
Webinar etiquette

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Post on 30-Nov-2014

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Maybe you have hosted multiple webinars, or are leading up to your first event! Either way, learn the proper webinar etiquette for being the presenter, co-presenter and an attendee.

TRANSCRIPT

Page 1: The best webinar etiquette

Webinar etiquette

Page 2: The best webinar etiquette

[email protected] Hero

Meghan

Page 3: The best webinar etiquette

Agenda

• Presenter etiquette

• Co-presenter etiquette

• Attendee etiquette

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• Be prepared

• Provide technical support

• Be efficient

• Setting

• Eye contact

• Body language

Presenter

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Be prepared

• Know that the software will cooperate

• Have your presentation prepared

• Don't let technical issues will set you back

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Technical support

• Make sure your registered guests know what software they should have

• Double check!

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Be efficient

• Start and end on time!!

• Schedule your presentation ahead of time

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Setting• Choose a quiet, well

lit and clean room

• Outside interference will take away from your presentation and distract your audience.

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Eye contact•Connecting with your audience will ensure that they are appreciated for attending your webinar.

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Body language• Don’t slouch

• Good posture makes you look and feel more confident

• Use minimal hand gestures

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Co-presenter

• Be attentive

• Be respectful

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Attentive• Your job is to assist the

presenter

• Observe the chat

• Respond to attendees questions

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Respectful

• Assist the presenter, don’t try to take over

• Turn off your microphone (unless asked to assist vocally by presenter)

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Attendee• Check software

• Mute microphone

• Be respectful

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Software• Check software before

entering the webinar

• Contact the support team with any questions before the webinar

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Mute your microphone

• Quiet setting, distraction-free

• Mute your microphone (you’re there to observe, not present)

• Wait till Q&A to ask questions

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Be respectful• Don’t interrupt the presenter

• In the Q&A section, keep your questions on topic and minimal

• Listen to other attendees Q’s, they may ask something you wanted to know

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Recap• Presenter

• Prepared, punctual, interactive

• Co-Presenter

• Assist, respond, respect

• Attendee

• Observe, respect, question

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[email protected] Hero

Meghan

Q&A