the business case for hosting jd edwards in the cloud
TRANSCRIPT
The Business Case for Hosting JD Edwards In the Cloud
John Bassett, GSI
James White, Secure-24
Safe Harbor Statement
• Our discussion today may include information about our business and experience that may be considered forward looking or highlight examples of our relationships to other organizations. Our current judgment about future plans or results reflects our current opinions about the topics presented and are subject to change as risks and opportunities are met.
• We thank you in advance for understanding that all financial and customer information is presented for the purpose of this discussion only and may not be used for any other purposes.
John Bassett• Chief Technology Officer
• Global Systems Integration, Inc.
James White• Vice President of Solution Architecture
• Secure-24
4 Questions & Answers
1 Housekeeping
2 GSI/Secure-24 Overview
3 Presentation
Agenda
Company Overviews
GSI Company OverviewJD Edwards EnterpriseOne & World
100% Satisfaction Guarantee
Oracle Platinum Partner
AppCare Managed Services
Functional, Technical & Development P3 Performance Practice
RapidReconciler
7
Who is Secure-24
Industry Leading provider of JD Edwards, BI & Hyperion
» Other ERP practices include SAP, PeopleSoft, EBS
» US based Enterprise Application Hosting Organization
- As a hosting provider, we manage the infrastructure, software, security & compliance of the environment
- Roughly 50% YOY growth
» Large customer base across broad industries
» Highly compliant environments
» Oracle Center of Excellence – Oracle applications: JDE, Hyperion & BI on engineered systems
Presentation
John BassettChief Technology Officer
GSI, Inc.
Top 10 Benefits of Hosting JD Edwards in the Cloud
Ability to scale quickly to changes in the business environment – market, competition, demand, etc.
Benefit 1
Provides a predictable cost model – typically a fixed fee over a contracted period of time.
Benefit 2
Reduces costs for IT staffing, infrastructure, maintenance, upgrades/updates, system management, etc.
Benefit 3
Pay for what you consume with access to what you need., etc.
Benefit 4
Ease and speed of implementation.
Benefit 5
Reduces IT complexity.
Benefit 6
Improves system availability, redundancy and disaster recovery.
Benefit 7
Expert 24/7 resources at your disposal including technical and functional resources.
Benefit 8
Provides application, operating system, database, security administration with proactive monitoring.
Benefit 9
Lower Total Cost of Ownership (TCO) over an on premise solution.
Benefit 10
James WhiteVice President of Solution Architecture
Secure-24
1. You’re uncomfortable releasing your critical systems to an outside vendor
2. The technical complexity of JD Edwards software can be overwhelming
3. Keeping up with the upgrades, patches, and daily maintenance is a headache
4. It’s hard to find (and keep) quality JD Edwards resources, and it’s going to cost you
5. The application itself is complex and difficult to manage
Challenges that will slow your business down…llenges that will slow your business down…
You wouldn’t want your accountant doing your plumbing… That’s not their area of expertise.
Application uptime and security is critical
to the success of your business. Critical
systems should be considered for hosting
with dedicated experts that are specialized,
certified and trained to utilize best practices.
An enterprise cloud provider can provide piece of mind and allow you to focus on your business and application enhancements.
Leave it to the experts… it to the experts…
The Scenarios That Lend to a Hosted Model
You are currently facing performance issues and require a stable environment
You are due for a major upgrade
You are looking at a net/new JD Edwards Implementation1.
3.
2.
4.You already have a hosted environment and you are dissatisfied
The role of the Hosting Provider is to make your life simpler.
• Installation of JD Edwards on hosted hardware and data migration from the current system
• 24x7 Server and JD Edwardsapplication level monitoring and alarming of environment
• Performance tuning recommendationand remediation
• Take advantage of expertise in the VCA platform
• Troubleshooting
• Startup and shutdown scripts
What to Expect from Your Hosting Provider
The benefits of using virtualization platforms such as VMware or Oracle OVM
» Base systems deployed within 24 hours
» Capability to easily move to another provider or a private in-house cloud environment
» Lower risk due to proven use cases of cloud technology and application platforms
» Quickly scale environments to support growth, cyclicality or acquisitions
» Rapid, unparalleled performance
» One vendor solution (Oracle all the way!)
Open Standards Based Architecture
Network & SecurityFeatures Benefits
Segregated client networks (Firewalls/Switching)
Ensures client data is properly segregated and protected
Ability to tie in MPLS and other WAN technologies
Allows integration with current network for seamless access to application
Intrusion detection and prevention (IDS/IPS)
Increases data protection by actively checking for and blocking against threats
• Industry standard certifications such as SSAE16 SOC 1 Type II (formerly SAS70 Type II) provide a foundation for audits and compliance
• Proper certifications for specific client requirements such as SOX, PCI, ITAR, HIPAA ensure that the hosted environment meets corporate and industry compliance standards
• Application certifications such at Oracle partnership, VMware vCloud certified, etc. ensure provider has experience with audits related to your specific applications
Compliance and Audit
• Has provider been in the industry for long?• Provides assurance that there is a
history
• Recent or pending acquisition?• This can lead to changes in service levels during
the transition phases of merger or acquisition
• Check with reference clients• Ensure that projects of similar size or
scope can be referenced
• Reach out to a research organization• Check with an organization such as
Gartner or Forrester for their analysis of the providers strengths and weaknesses
Reputation & Risks
Managed Services approach to infrastructure and application outsourcing will help:
» Reduce total cost of ownership
» Provide a predictable cost model
» Deliver greater service performance
» Track performance against SLA metrics
» Introduce rigorous process efficiency
» Maximize innovation and agility
» Deliver transparent ROI
» Gain greater security and compliance
Performance, Agility and Reliability
IDEX Case Study
IDEX – (IEX – NYSE)• Diversified global company - specializing in fluid and metering technologies, health and
science technologies, dispensing equipment, and fire, safety and other diversified products
• Complex environment• Global Deployment• 132 servers• 5 instances• 18 JDE Productions Environments• 77 Databases• 6,500+ users, 1,200 customer users• 24/7 support
• Rapid Implementation – 5.5 months• Under Budget and Ahead of Schedule
JDE Cloud9
• Managed hosting services• Advanced proactive application monitoring using gTAC• Expert JDE resources• Infrastructure upgrades and updates• Application, operating system and database administration• Security management• Storage and backup services• 24/7 support• Service level agreement• SOC 1 type II compliance• ITIL and COBIT processes• Predictable monthly expense
Questions & Answers
John Bassett877.474.4262 x703
James White(248) 784-1021 x257