the case for tag management

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Tag Management An Emerging Digital Marketing Essential

Post on 21-Oct-2014

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Page 1: The Case for Tag Management

Tag Management An Emerging Digital Marketing Essential

Page 2: The Case for Tag Management

Contents

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• Brief overview of tag management • Benefits of tag management • Tag management solutions

Page 3: The Case for Tag Management

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WHAT IS A ?TAG

Page 4: The Case for Tag Management

Tag Management

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A growing problem

• Tags are also known as tracking pixels, beacons or JavaScript snippets

• Embedded within webpages

• Used by digital marketers for measurement purposes

• Uses include web analytics, retargeting, personalization, advertising, affiliate marketing, email, Pay Per Click (PPC), and Search Engine Optimization (SEO)

• Absolutely critical for many digital marketing solutions. For example, an analytics solutions may return no data without a functioning tag

Page 5: The Case for Tag Management

Tags

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Measuring digital marketing

• Tags were once added, deleted and modified manually.

• The number of tags and the number of digital marketing assets continues to increase in many companies

• This has led to several problems

Page 6: The Case for Tag Management

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IT DevelopmentManaging tags required IT development and deployment cycles

Page 7: The Case for Tag Management

A Time Consuming Process

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IT development could take weeks or months in some cases

Wed

Week 1 Week 2 Week 3 Week 4

Mon Tue

Develop Request

Prioritization Process

Write Requirements

Schedule Updates

Assign Resources

Design Pages

Code Updates

Code Review

Unit Testing

Regression Testing

Schedule Deployment

Thu Fri WedMon Tue Thu Fri WedMon Tue Thu Fri WedMon Tue Thu Fri

Webpage Updated with Tag

Page 8: The Case for Tag Management

Customer Experience ImpactMalfunctioning tags can disrupt the digital customer experience

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Page 9: The Case for Tag Management

Changing VendorsManual approach made it difficult to change

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• A manual approach meant that companies often felt “locked in” to their digital marketing vendors

• Vendor tags were manually embedded across numerous web properties

• Made it more difficult to switch to another solution

• Also made it difficult to test two different solutions

Page 10: The Case for Tag Management

Tag Management SolutionsLike a Content Management System for Tags

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Page 11: The Case for Tag Management

Enter Tag ManagementSimplification, agility, speed

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• One of the most innovative new solutions in digital marketing

• Makes it possible for digital marketers to add, change, and remove tags without IT assistance

• Reduces errors and costs • Reduces complexity of tagging content • Reduces cycle time to make changes • Reduces tag malfunctions

Page 12: The Case for Tag Management

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Now Considered Key to Success 87% of digital marketers cite tag management as a key to success. !Source: Survey conducted by Tealium and Econsultancy in “The ROI of Tag Management” (2012).

Page 13: The Case for Tag Management

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Significant

Benefits

Page 14: The Case for Tag Management

Tag Management BenefitsMaking the case

• Qualitative Benefits

• Ability to switch vendors (no “lock in”)

• Faster marketing campaign cycle time

• Ability to track sessions across domains

• Opportunity to create custom tagging solutions that are vendor independent

• Ability to integrate with existing CMS systems to ensure standardized taxonomy and alignment with metadata derived from CMS

• Quantitative Benefits

• Reduced cost of vendor deployments

• Reduced cost of tag addition, modification, & removal

• Value of more accurate data analytics

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Page 15: The Case for Tag Management

VendorsThe vendor landscape includes these leading solutions

• Adobe • BrightTag • DC Storm • Ensighten • IBM Digital Data Exchange • Impact Radius • Google Tag Manager

• QuBit • Site Tagger • SuperTag • Tag Commander • TagMan • Tealium • UberTags

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Page 17: The Case for Tag Management

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Contact Me !

@DaveBirckheadwww.davebirckhead.com