The Enrollment Services The Enrollment Services Division at Georgia State Division at Georgia State University Welcomes…University Welcomes…

YOUYOU

1. Provide some helpful tips in Navigating Your Enrollment

2. Go over Incept checklist3. Answer brief questions

Helpful tips Helpful tips onon navigating your navigating your EnrollmentEnrollment

RegistrarRegistrar Registration errors—students first contact Registration errors—students first contact

academic department (all solutions to academic department (all solutions to errors at errors at http://registrar.gsu.edu/registration/registration-error-messages/))

Registration holds—students should first be Registration holds—students should first be directed to find holds on PAWSdirected to find holds on PAWSAcademic records—transcripts and Academic records—transcripts and enrollment verifications available on PAWSenrollment verifications available on PAWS

Registration Hold on Registration Hold on PAWSPAWS

Emergency ContactEmergency ContactStudents must update each Students must update each semester, prior to next term’s semester, prior to next term’s registrationregistrationHold on account until information Hold on account until information is updatesis updatesStudent must add themselves and Student must add themselves and one other contactone other contact

Helpful tips Helpful tips onon navigating your navigating your EnrollmentEnrollment

Registration AgreementRegistration AgreementA students authorization to enroll in courses A students authorization to enroll in courses at Georgia State University is expressly at Georgia State University is expressly conditioned upon acceptance of all terms conditioned upon acceptance of all terms and conditions set forth in the Registration and conditions set forth in the Registration Agreement. Student must agree to the Agreement. Student must agree to the terms by clicking an “I Agree” button when terms by clicking an “I Agree” button when they first enter the registration system. they first enter the registration system. Students who do not accept the terms and Students who do not accept the terms and conditions of Registration Agreement will conditions of Registration Agreement will not be permitted to register in courses and not be permitted to register in courses and will find a hold placed on their account.will find a hold placed on their account.

Helpful tips Helpful tips onon navigating your navigating your EnrollmentEnrollment

Students are responsible for dropping or Students are responsible for dropping or withdrawing from their course(s) by the deadline withdrawing from their course(s) by the deadline dates on PAWS. dates on PAWS.

If the student has a hold on their account that If the student has a hold on their account that prevents them from dropping or withdrawing prevents them from dropping or withdrawing they will need to contact ESC office immediately.they will need to contact ESC office immediately.

If you’re not able to pay for tuition and fees by If you’re not able to pay for tuition and fees by the payment due date, you are responsible for the payment due date, you are responsible for dropping or withdrawing your courses on PAWS. dropping or withdrawing your courses on PAWS. The Registrar’s office is not responsible for The Registrar’s office is not responsible for dropping or withdrawing your courses.dropping or withdrawing your courses.

Helpful tips on navigating your Helpful tips on navigating your EnrollmentEnrollment

Financial AidFinancial AidFAFSA completed at FAFSA completed at www.fafsa.ed.govAdditional documents possibly needed listed on Additional documents possibly needed listed on PAWSPAWSProcessed awards listed on PAWS—students Processed awards listed on PAWS—students must accept loansmust accept loansGSU Scholarships mostly handled with the GSU Scholarships mostly handled with the Scholarship Resource CenterScholarship Resource Center

251 Sparks Hall251 Sparks Hall 404-413-2611404-413-2611

Helpful tips on navigating your Helpful tips on navigating your EnrollmentEnrollment

Student AccountsStudent AccountseBill available monthly on eBill available monthly on PAWS/PantherPayPAWS/PantherPayIn PAWS the student can give access to In PAWS the student can give access to the parent to receive a monthly eBill (this the parent to receive a monthly eBill (this can be email directly to the parent)can be email directly to the parent)Payments made onlinePayments made online

electronic checkelectronic check debit or credit card (MasterCard, debit or credit card (MasterCard,

Discover, American Express accepted; Discover, American Express accepted; Visa not accepted)Visa not accepted)

Panther AnswerPanther AnswerWhat is Panther Answer?What is Panther Answer?Knowledge baseKnowledge base

Many common questions from multiple Many common questions from multiple departments regarding Enrollment departments regarding Enrollment ServicesServices

Trending topics, ability to rate answersTrending topics, ability to rate answers Student has the ability to submit ticket Student has the ability to submit ticket

online for specialized help when an online for specialized help when an answer cannot be foundanswer cannot be found

Agent ticket submissionAgent ticket submission Faster responses for escalated issuesFaster responses for escalated issues Issue trackingIssue tracking

Panther AnswerPanther AnswerMultiple ways to access information: Multiple ways to access information: http://gsu.parature.com//

Panther Answer icon links on websitePanther Answer icon links on website

Panther Answer icon in PAWSPanther Answer icon in PAWS

Know the Deadlines!Know the Deadlines! Be aware of all deadline datesBe aware of all deadline dates Missing dates may have financial and Missing dates may have financial and

academic implicationsacademic implications Important dates include:Important dates include:

Fee payment deadlinesFee payment deadlines Add/Drop datesAdd/Drop dates Withdrawal periodWithdrawal period

http://registrar.gsu.edu/registration/semester-http://registrar.gsu.edu/registration/semester-calendars-exam-schedules/calendars-exam-schedules/

Access PAWSAccess PAWS

Become familiar with PAWS-Panther Become familiar with PAWS-Panther Access to Web services. It is the portal Access to Web services. It is the portal where your students can access their where your students can access their individual records and conduct all steps in individual records and conduct all steps in the enrollment process among other tasks.the enrollment process among other tasks.

Helpful tips on navigating your Helpful tips on navigating your EnrollmentEnrollment

Another important site for you and Another important site for you and your student to become very familiar your student to become very familiar with is Student Financial Services.with is Student Financial Services.

With Student Accounts, Financial With Student Accounts, Financial Aid and the Scholarships Office Aid and the Scholarships Office housed in one place on the web, you housed in one place on the web, you can find all the information you need can find all the information you need on how to pay for school, seek on how to pay for school, seek assistance and plan for the future.assistance and plan for the future.

Navigate to http://sfs.gsu.edu/Navigate to http://sfs.gsu.edu/

Helpful tips on navigating your Helpful tips on navigating your EnrollmentEnrollment

Another key resource is your student’s Another key resource is your student’s Georgia State email. The Georgia State email. The GSU email GSU email is is the the official means of communicationofficial means of communication from the University. If your student from the University. If your student has not activated their email, have has not activated their email, have them do so right away. They should them do so right away. They should check their email regularly.check their email regularly.

Navigate to http://technology.gsu.edu/technology-Navigate to http://technology.gsu.edu/technology-services/it-services/email-and-file-storage/services/it-services/email-and-file-storage/panthermail/panthermail/

FERPA GuidelinesFERPA Guidelines

The Family Rights and Privacy Act holds the The Family Rights and Privacy Act holds the record of a person attending an institution of record of a person attending an institution of higher education as private to that individual. higher education as private to that individual. Therefore, the University cannot give out non-Therefore, the University cannot give out non-directory information about any student without directory information about any student without written permission, even to parents. As a written permission, even to parents. As a parent, you have access to the University’s parent, you have access to the University’s website only. If you would like access to your website only. If you would like access to your student’s account, he or she would need to student’s account, he or she would need to provide you with their log on information and/or provide you with their log on information and/or sign disclosure forms.sign disclosure forms.

INCEPT ChecklistINCEPT ChecklistI am Enrolled… Please make sure I am Enrolled… Please make sure everything is completed before school everything is completed before school begins.begins.FAFSAFAFSAAdvisementAdvisementRegistration (Course Selection)Registration (Course Selection)Campus Housing (Optional)Campus Housing (Optional)Financial Aid Award Financial Aid Award Enrolled in at least 6 hoursEnrolled in at least 6 hoursSet-up GSU EmailSet-up GSU Email

Are You?Are You?

Help us help the studentHelp us help the student

Our missionOur mission is to guide and to support students throughout their college experience from pre-admission through graduation. Students are our top priority, and the Enrollment Services Center staff is dedicated to empowering each and every student to make effective choices.

Financing Your Academic Financing Your Academic Future Future

Please review the Financing Your Academic Please review the Financing Your Academic Future Brochure. Review and learn what Future Brochure. Review and learn what questions to ask today, and about possible questions to ask today, and about possible issues that may arise in the future.issues that may arise in the future.

There is an additional session today, There is an additional session today, Financing Your Academic Future. You Financing Your Academic Future. You should plan to attend. At the session you should plan to attend. At the session you can have specific question answered can have specific question answered concerning financial aid and student concerning financial aid and student accounts.accounts.

Again, Welcome! Again, Welcome!

We wish you and your We wish you and your student success here student success here at Georgia State!at Georgia State!