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20/06/19
N O D D W Y D G A NS P O N S O R E D B Y
Dydd Iau 20eg Mehefin 2019Cynhadledd IRRV Cymru
Thursday 20th June 2019IRRV Wales Conference
Gwesty’r Metropole Hotel LLANDRINDOD WELLS POWYS
THE INSTITUTE OF REVENUES, RATING ANDVALUATION IS THE PROFESSIONAL BODY FORLOCAL TAXATION, BENEFITS AND VALUATION
WE PROMOTE BEST PRACTICE AND SUPPORTTHE PROFESSIONAL ACTIVITIES
OF OUR MEMBERS WORKING INGOVERNMENT AND COMMERCE
THE INSTITUTE OF REVENUESRATING AND VALUATION
Chief ExecutiveDavid Magor, OBE IRRV (Hons)
5th Floor, Northumberland House303-306 High HolbornLondon, WC1V 7JZ
T: 0207 831 3505E: [email protected]
W: www.irrv.org.uk
MEET & GREETDAN PEARCE IN SPENCERS
HAPPY HOUR AT 8PM SHARP
THREE COURSE DINNERWITH WINE AT NINE
DRESS CODE : SMART CASUAL
PLEASE CONFIRM WITH ISLWYN IF YOU ARE DINING
C O M M U N I C AT I O N I N N O V AT I O N
CHALLENGEDAVID MAGOR
12 HOLES OF GOLFAT THE DELIGHTFULLY PICTURESQUE
LLANDRINDOD WELLS GOLF CLUBWEDNESDAY 19TH JUNE
1ST TEE 4.30PM GREAT PRIZESBUGGIES AVAILABLE
INTERESTED?
LET ISLWYN HAVE YOUR DETAILS
EMAIL:[email protected]
09.15
09.45
10.00
10.30
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11.15
11.45
12.20
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15.15
REGISTRATIONCoffee
OPENING of CONFERENCELouise Freeth FIRRV
President of the Institute
KEYNOTE ADDRESSRebecca Evans AM
Minister for Finance and Trefnydd NationalAssembly for Wales
Andrew Shipsides BA IRRVChief Executive Valuation Tribunal Wales'The Valuation Tribunal....Past, Present and Future'
COMFORT BREAK
Gary Bovan HCEODirector Client Care High Court Enforcement Group'The Alternative Route.....High Court'
Rebecca WoolleyDirector Citizens Advice Wales'Working Together in Difficult Times'
A WORD FROM OUR SPONSOR
SPONSOR’S LUNCH
Darren BakerHead of Change & Communication, Fraud, Error & Debt Team'Housing Benefit and Beyond'
David WestOwner Smile Motivation Limited'Keys to Staff Performance'
David Magor OBE IRRV (HONS)Chief Executive of the Institute'Impact of Land Tax in Wales'
CLOSE OF CONFERENCE
RHAGLENPROGRAMME
Rebecca WoolleyDirector Citizens Advice WalesRebecca joined Citizens Advice in January 2019 as Director of Citizens Advice Cymru and isresponsible for Citizens Advice services across Wales. Prior to Citizens Advice, Rebecca worked atAction on Hearing Loss for 8 years. During this time she undertook a number of roles including Directorin Wales, Head of Services and Head of External Engagement, and held responsibility for the growthin reach and impact of information services in Wales, including partnering around development ofwelfare benefits advice services on a pan-sensory loss basis. Rebecca’s background is in NHSleadership and management, with experience of service development and delivery in thecommunities around the South Wales Valleys, particularly focusing on a non-medicalised model ofcare including social prescribing and community-connected solutions. This exposed Rebecca veryearly on in her career to the power of information and advice to change the lives of patients bothdirectly in respect of their health outcomes, and also in relation to the wider determinants of health.
David WestOwner Smile motivation LimitedDavid is an experienced trainer with an extensive range of skills built up over the past 40 years in boththe Private and Public Sector. He has developed a range of workshops ranging from Customer Care,teaching managers how to motivate the team and a new workshop, Telephone Debt Recovery.David Has delivered his courses to thousands of delegates and has been described as inspirational.He believes passionately that all employees are the key to organisations success and investment insoft skills Motivation-Leadership-Employee engagement can have a significant impact onproductivity, absence rates and customer service. Key to motivation is a smile.www.smilemotivation.co.uk.
Louise Freeth FIRRVPresident of the InstituteLouise is currently Head of Revenues & Benefits at the Royal Borough of Windsor &Maidenhead having started her career in local government almost 30 years ago at what was thenPort Talbot Borough Council. Since that time she has worked in a range of roles both within localgovernment and the private sector. She is currently the IRRV National President, provides day releasetuition for those studying their professional exams and is a frequent contributor to the IRRV magazines.
Rebecca Evans AMMinister for Finance and Trefnydd National Assembly for WalesRebecca Evans was first elected to the National Assembly for Wales in May 2011 to represent theMid and West Wales region. In 2016 she became Assembly Member for Gower. Rebecca received adegree in History from the University of Leeds, and a Master of Philosophy degree in Historical Studiesfrom Sidney Sussex College, University of Cambridge. Before being elected, Rebecca worked in thethird sector. She has served on the National Assembly for Wales' Environment and SustainableDevelopment Committee and its Common Agricultural Policy Task and Finish Group. She has alsoserved on the Health and Social Care Committee, and the Children, Young People and EducationCommittee. In June 2014, Rebecca was appointed Deputy Minister for Farming and Food, and inMay 2016 she became Minister for Social Services and Public Health. In November 2017, she wasappointed Minister for Housing and Regeneration, and in December 2018 she joined the Cabinet asMinister for Finance and Trefnydd.
D O G F E N C O F R E S T R UD E L E G A T E B O O K I N G F O R M
DELEGATE FEES
Public Sector Delegates £80 Per Delegate
Register 2 delegates only pay for 1
Commercial Sector £149 Per Delegate
Register 3 delegates only pay for 2
Day Students F.O.C.
NAME
JOB TITLE
LOCAL AUTHORITY/ COMPANY
ADDRESS
POSTCODE
PURCHASE ORDER NO REMITTANCE OF £
SIGNATURE DATE
Please make cheques payable to: North and Mid-Wales Association IRRV
Please return to:JON ENGLANDCONFERENCE SECRETARY P.O. BOX 1CYNGOR BWRDEISTREF SIROL CONWYLL30 9GN
Email: [email protected]
20/06/19Dydd Iau 20eg Mehefin 2019
Cynhadledd IRRV Cymru
Thursday 20th June 2019IRRV Wales Conference
Andrew Shipsides BA IRRVChief executive Valuation Tribunal WalesAndrew became Chief Executive and Clerk of the Tribunal in 2013. Prior to that, he worked in theEnglish Tribunal Service for 17 years, the final six of which were spent as the Head of Administration forthe North West of England. During that period he concurrently held the clerkships of the Merseyside,Cheshire and Lancashire tribunals. He left the English service in 2006 and worked as head ofadministration for a TV production company before being drawn back to the wonderful world ofrating and council tax in Wales.
C O M M U N I C AT I O N I N N O V AT I O N
Darren BakerHead of Change & Communication, Fraud, Error & Debt TeamDarren is currently head of the Fraud, Error & Debt/Change and Communications part of HousingDelivery Division. He is been involved with LAs and welfare services on and off since 1991; starting atChester City Council working across all aspects of the Housing Benefit services for 8 years. He thencontracted around other LAs managing their IT system migrations for a few years. 2004 Darren startedworking for DWP on the Performance Standards Fund, providing £200m for LA Housing Benefitimprovement projects. Since then he has worked in policy, assurance and on various reforms such asUniversal Credit.
Gary Bovan HCEODirector Client Care High Court Enforcement GroupGary entered the Enforcement Profession in 1986 and was appointed as a High Court EnforcementOfficer in 2005, he is one of the few HCEO's to also hold an Enforcement Agents Certificate. Garyundertook a Key Role in the development of the revised application of the Court Procedure Rules,concerning residential evictions in the High Court, and subsequently delivered training to a numberof courts throughout England and Wales.He served as a Director of the High Court EnforcementOfficers Association on the education pathway, where he participated in the development of theChartered Institute of Credit Management (CICM) Level 2 Taking Control of Goods qualification, andthe Level 4 High Court Enforcement Officers Examination.He currently undertakes a key role in theGroup's National Eviction Team (NET), dealing with operational planning and on-site enforcement.
David Magor OBE, IRRV (Hons)Chief Executive of the InstituteFormerly Director of Housing and Revenues at Oxford City Council, David is a past President of theIRRV and became its CEO in 2001. His knowledge of the theory and practice of Housing, Revenuesand Benefits is held in high regard, and he has been a frequent advisor to Government departmentssuch as the Department for Work and Pensions, Department for Communities and Local Government,and the Ministry of Justice. He is also a member of the OECD training group, and has been an advisorto the Northern Ireland Assembly and the Local Government Association. Amongst his many publicand media appearances, he has been a speaker on BBC Radio’s Money Box and a guest on theRadio 4 Reunion programme.