the market leading managed returns service for international ecommerce
DESCRIPTION
"We set out to help our retail customers sell more internationally by offering a world-class managed returns service" - Graham Best, CEO. Now ReBOUND is the market leading returns solution for managing retailers returns from all over the world...and it's FREE for online retailers. Contact Belle Shergill, Business Development Director to find out more.TRANSCRIPT
WHAT ARE THE BENEFITS OF ReBOUND?
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4.You get confidence that your International shoppers are being offered CHOICE OF RETURN METHOD USING TRUSTED LOCAL CARRIERS.
YOU SELL MORE because your international customers can shop with confidence.
WE HANDLE THE INTERNATIONAL PAYMENT PROCESSING.2.
It’s a GLOBAL SOLUTION supporting 220 countries through a single IT platform.
IT’S A FREE MANAGED SERVICE! - It can cost you absolutely nothing to let us manage your returns.
HOW? - because if your overseas customers pay for their returns, we can take this payment up front
from the consumer via our secure payment gateway when they register their return through the ReBOUND online booking system.
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FOR THE RETAILER
HOW DO I START USING ReBOUND?
If you do want to offer a FREE or subsidised returns policy to your International customers to sweeten the deal for them even more, then we will generate cost-efficient pricing for you.
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The most important factors that influence the buyers decision are
FREE SHIPPING (73%) & FREE RETURNS (70%)(The e-retailing group, ‘The Connected Consumer’ , 2011)
If the market leading global managed returns service is FREE for the retailer and cost-effective for your International customers...
...IT’S A NO-BRAINER
SIMPLE INTEGRATION
Option 1. Flat file integrationThe booking validation process requires the retailer to send us a daily CSV file of all outbound orders submitted. We will store these on our secure server (compliant with data protection rules) and use this outbound order data to validate against the consumer details entered in the online booking system.
Option 2. - APIIntegrate via our standard suite of API’s including “Order Retrieval”, RMA Notification”,“Pre-Alert”, “Track and Trace”.
WHY DID WE DEVELOP ReBOUND?
ReBOUND has been 2 years in themaking - developed in response toretailer demand.
KEY QUESTIONS WE CONSIDERED
WE THINK LIKE
A RETAILER.
Q. Does a poor returns policy prevent you from selling more internationally?
Q. Why do your international customers have to wait so long for a refund?
Q. Do your customers trust your returns policy?
Q. Why are alternative returns solutions too complex, expensive and time- consuming to implement?
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LOVE THE SOUND
OF ReBOUND?GET IN TOUCH FOR A DEMO OFOUR ONLINE BOOKING SYSTEM.
Want to offer your customers FREE or subsidised returns?
- Ask us for pricing.
Want to trial ReBOUND in one or two ofyour International markets?
- No problem.
